HomeMy WebLinkAboutFCS-17-045 - P17-003 SAP Professional Services Roster
REPORT TO: Committee of the Whole
DATE OF MEETING: 2017-02-27
SUBMITTED BY: Michelle Palmer, Director of Supply Services
519-741-2200 ext. 7214
PREPARED BY: Steve Rudak, Buyer
519-741-2200 ext. 7213
WARD(S) INVOLVED: ALL
DATE OF REPORT: 2017-02-17
REPORT NO.: FCS-17-045
SUBJECT: P17-003 SAP Professional Services Roster
___________________________________________________________________________
RECOMMENDATION:
That Proposal P17-003 SAP Professional Services Roster, be awarded to the
following vendors, for each of four (4) SAP service categories, as follows:
Financial Accounting & CustomerMulti- Channel SAP Technical
Controlling and Relationship & Foundation for
Materials Management Billing Utilities
Avertra CorporationAvertra CorporationAvertra CorporationCalian Limited
Capgemini Canada Capgemini CanadaCapgemini CanadaClockwork Inc.
Hitashi Consulting Corp.The Createch GroupSAP Canada Inc.The Createch Group
Illumiti IncorporatedPrecisionERP Inc.Soltech Apps Inc. PrecisionERP Inc.
PrecisionERP Inc.Soltech Apps Inc.- SRA Information Tech.
for three (3) years, with an option to renew for two (2) additional, one (1) year
terms.
BACKGROUND:
The City has made a significant investment in SAP systems which are used to run the
City’s Financials, Purchasing, Inventory, Property Tax & Utility Billing, e-Billing Portal,
and Business Intelligence applications. New and evolving business requirements will
necessitate enhancements to these applications over time, in order to ensure that the
system remains up-to-date and functional for the City. While much of this work will be
undertaken by in-house staff, the services of SAP Systems Integrator resources will be
required from time to time, to augment the City’s SAP support staff.
*** This information is available in accessible formats upon request. ***
Please call 519-741-2345 or TTY 1-866-969-9994 for assistance.
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In keeping with industry standards, the City issued a Request for Proposal to develop
a roster of service providers who can provide those services as required from time to
time. Proponents were invited to respond to any or all of the following four SAP
categories:
- SAP Financial Accounting & Controlling / Materials Management (SAP FICO / MM)
- SAP Customer Relationship & Billing (SAP CR&B)
- SAP Multi-Channel Foundation for Utilities (SAP MCF)
- SAP Technical
The actual spend will depend on the level of activity throughout the term of the
contract as successful proponents will be invited to respond to requests for specific
work assignments as necessary.
REPORT:
This Proposal was advertised publicly on the City of Kitchener website and the Internet
through the Ontario Public Buyers Electronic Tendering Information System. Proposal
documents were downloaded by thirty two (32) interested parties and by the closing
date of Wednesday February 8, 2017, fifteen (15) proposals had been received.
The proposals were reviewed by A. Ahkoon, Manager SAP Business Solutions, C. Zinn,
Business Analyst, M. Bolger, Manager, Business Systems & Services, and S. Rudak,
Buyer, who concur with the above recommendation.
The following proposals were received:
Avertra Corporation Herndon VA
Calian Limited Ottawa ON
Capgemini Canada Toronto ON
Clockwork Incorporated Toronto ON
The Createch Group (6362222 Canada Incorporated) Mississauga ON
DBA Bright Technologies ( 7872194 Canada Incorporated) Mississauga ON
Emergys Corporation Toronto ON
Hitashi Consulting Canada Corporation Mississauga ON
Illumiti Incorporated Richmond Hill ON
PrecisionERP Incorporated Ottawa ON
SAP Canada Incorporated Toronto ON
Shefaria Enterprises Incorporated Mississauga ON
Soltech Apps Incorporated Calgary AB
SRA Information Technology Toronto ON
The Paramount Consulting Group Toronto ON
The proposals were rated on the following criteria:
- Demonstrated resource technical skills;
- Demonstrated company technical skills and public sector experience;
- Company attributes.
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ALIGNMENT WITH CITY OF KITCHENER STRATEGIC PLAN:
The recommendation of this report supports the achievement of the city’s strategic
vision through the delivery of core service.
FINANCIAL IMPLICATIONS:
Up to $125,000 is allocated annually within the SAP capital account for SAP
professional services. This constitutes the annual upset limit for all engagements
undertaken through this SAP Professional Services Roster.
COMMUNITY ENGAGEMENT:
INFORM – This report has been posted to the City’s website with the agenda in
advance of the council / committee meeting.
PREVIOUS CONSIDERATION OF THIS MATTER:
Not applicable
ACKNOWLEDGED BY: Dan Chapman, Deputy CAO & City Treasurer, Finance and
Corporate Services
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