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<br /> <br />REPORT TO: Council <br /> <br />DATE OF MEETING: June 28, 2021 <br /> <br />SUBMITTED BY: Kathryn Dever, Director, Strategy and Corporate Performance <br /> 519-741-2200 ext. 78xx <br /> <br />PREPARED BY: Karen Cooper, Manager, Strategic and Business Planning, <br /> 519-741-2200 ext. 7817 <br /> <br />WARD(S) INVOLVED: All Ward(s) <br /> <br />DATE OF REPORT: June 24, 2021 <br /> <br />REPORT NO.: CAO-2021-004 <br /> <br />SUBJECT: 2021 Business Plan - June Progress Report <br /> <br />RECOMMENDATION: <br />For information <br />REPORT HIGHLIGHTS: <br /> <br /> This report presents the 2021 Business Plan June Progress Report (Appendix A). <br /> This progress report lets Council and the community know that, due to the pandemic, <br />completing 22 of the 25 strategic actions are expected to be completed by 2022 and and 3 <br />of the strategic actions are now to be completed in 2023. <br /> Of the strategic and business projects expected to be completed this year, 3 strategic and 2 <br />business projects have been completed as of the end of June. An additional 8 projects are <br />to be completed by year end. Updates on delayed projects and future year projects are <br />provided in this report. <br /> <br />caring and vibrant Kitchener. <br /> <br />BACKGROUND: <br /> <br />As previously reported, the COVID-19 global pandemic dramatically changed the lives of Kitchener <br />residents and citizens throughout Waterloo Region and around the world. Over the past year, the <br />City placed the safety of citizens and staff as a top priority throughout its pandemic response and <br />recovery efforts, while also supporting the economic sustainability of businesses and employers in <br />the municipality. Council approved the 2020 budget focusing on delivery of the Strategic Plan and <br />continued this focus within a constrained budget in 2021 to address financial impacts of the <br />pandemic. These were sound decisions that enabled city staff to focus on key priorities while <br />delivering core services. <br /> <br />Increasingly, the pandemic has had impacts on staff workloads, retention, retirements and <br />recruitment that are being felt in the organization affecting service delivery and operations. <br /> <br /> <br />*** This information is available in accessible formats upon request. *** <br />Please call 519-741-2345 or TTY 1-866-969-9994 for assistance. <br />