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HomeMy WebLinkAboutCIS Agenda - 2023-05-151 KiTc�ivER Community and Infrastructure Services Committee Agenda Monday, May 15, 2023, 3:30 p.m. - 4:30 p.m. Council Chambers - Hybrid City of Kitchener 200 King Street W, Kitchener, ON N2G 4G7 People interested in participating in this meeting can register online using the delegation registration form at www.kitchener.ca/delegation or via email at delegation(a)kitchener.ca. Please refer to the delegation section on the agenda below for registration in-person and electronic participation deadlines. Written comments received will be circulated prior to the meeting and will form part of the public record. The meeting live -stream and archived videos are available at www.kitchener.ca/watchnow. *Accessible formats and communication supports are available upon request. If you require assistance to take part in a city meeting or event, please call 519-741-2345 or TTY 1-866-969-9994.* Chair: Councillor M. Johnston Vice -Chair: Councillor D. Schnider Pages 1. Commencement 2. Disclosure of Pecuniary Interest and the General Nature Thereof Members of Council and members of the City's local boards/committees are required to file a written statement when they have a conflict of interest. If a conflict is declared, please visit www. kitchener. ca/conflict to submit your written form. 3. Consent Items The following matters are considered not to require debate and should be approved by one motion in accordance with the recommendation contained in each staff report. A majority vote is required to discuss any report listed as under this section. 3.1 Noise Exemption, Downtown Special Events, CSD -2023-168 3 3.2 Noise Exemption, Grand River Hospital Foundation Rally for Health, 7 CSD -2023-205 3.3 Waterloo Region Ontario Works Self Employment Program Agreement, 9 DSD -2023-186 4. Delegations Pursuant to Council's Procedural By-law, delegations are permitted to address the Committee for a maximum of five (5) minutes. All Delegations where possible are encouraged to register prior to the start of the meeting. For Delegates who are attending in-person, registration is permitted up to the start of the meeting. Delegates who are interested in attending virtually must register by 1: 30 p.m. on May 15, 2023, in order to participate electronically. 4.1 None 5. Discussion Items 5.1 Kitchener Utilities Clean Energy Transition 60 m 12 Update, INS -2023-199 (Staff will provide a 5 -minute presentation on this matter.) 6. Information Items 6.1 2023 Business Plan - April Progress Report, CAO -2023-231 20 7. Adjournment Marilyn Mills Committee Administrator Page 2 of 33 'Staff Report 1�', R Community Services Department www.kitchener.ca REPORT TO: Community and Infrastructure Services Committee DATE OF MEETING: May 15, 2023 SUBMITTED BY: Gloria MacNeil, Director of Enforcement, 519-741-2200 ext. 7952 PREPARED BY: Gloria MacNeil, Director of Enforcement, 519-741-2200 ext. 7952 WARD(S) INVOLVED: 9, 10 DATE OF REPORT: April 18, 2023 REPORT NO.: CSD -2023-168 SUBJECT: Noise Exemption — Downtown Special Events RECOMMENDATION: That an exemption to Chapter 450 (Noise) of the City of Kitchener Municipal Code be granted for the Downtown Special Events, as contained on "Schedule A" to Report No. CSD -2023-168 REPORT HIGHLIGHTS: • Special Events staff have begun organizing the events calendar for the 2023 season taking place in the downtown. • Many of the scheduled events will include amplified music and/or elevated noise levels, however all events are scheduled to end by 11 pm. • Events are currently scheduled from June thru December 2023, the events schedule is attached as "Schedule A". BACKGROUND: The Special Events office is involved in coordinating a series of special events in and around the downtown area, including the Civic Square and Victoria Park. It is a primary focus of the City to provide events that will create urban vitality and attract more people to the downtown core. Many of the events involve amplified music or other forms of noise. Typically each year, the list of events is presented to Council to identify those which will require a noise exemption due to the nature of the event. As such, staff have requested permission for various events taking place from June to December 2023. The list of downtown events is attached as "Schedule A" to this report. REPORT: Staff are excited to welcome back a wide range of concerts, events and festivals from well -loved favourites to exciting new offerings. By-law Enforcement and Special Events staff have worked with groups in the past such as the Victoria Park Working Group and nearby residents to discuss their concerns and to put controls *** This information is available in accessible formats upon request. *** Please call 519-741-2345 or TTY 1-866-969-9994 for assistance. Page 3 of 33 in place to manage and mitigate issues that have previously arisen. As a result, we have had nominal complaints. Staff recognize there has been a significant increase of residential condos which have been built and/or occupied in the downtown over the past two years and are proactively working to reach out to the building owners/property managers to provide their residents with information regarding these events and to notify them in advance of dates, times and type of events that will be taking place within the downtown and Victoria Park. Special Events staff will be present at all events, which provides Enforcement staff a point of contact in the event an issue arises that needs to be addressed. STRATEGIC PLAN ALIGNMENT: This report supports the delivery of core services. FINANCIAL IMPLICATIONS: N/A COMMUNITY ENGAGEMENT: The Special Events and Communications staff have developed a detailed communications plan to build awareness of these events throughout the Downtown and across the City. In addition, a vast number of volunteers and external stakeholders are involved in the wide array of events. ACKNOWLEDGED BY: Michael May, General Manager Community Services Department & DCAO Appendix: Schedule A, 2023 Noise Exemptions Page 4 of 33 1 2023 Noise Exemptions 2023 Start 2023 End Time Location In Gaukel Official Opening Fri, May 26 12-11pm Downtown Yes Live at Lunch - Wed Only Wed, May 31 Wed, Aug 30 12-1pm Carl Zehr Square Yes Open Ears Festival Thu, June 1 Sun, Jun 4 TBD Downtown Yes Witch + Wellness Market - Pride Fri, Jun 2 2pm-9pm Gaukel Block Yes Afrovibes Collab KWFAMOUS Sat, June 3 3p-9pm Gaukel Block Yes Cafka Art Biennial Sat, June 3 Sat, Jul 22 TBD Downtown Yes Romanian Canadian Day Sun, Jun 4 12-8pm CZ Square/Rotunda Yes Coven Vegan Event Sun, Jun 4 12-9pm Gaukel St Yes Prayer in the Park Sun, Jun 4 11-4pm VP Clocktower Yes Roller Disco Series - Thur Only Thu, June 8 Thu, Sep 7 TBD Downtown Yes Tri Pride Event Sat, Jun 10 5-9pm VP Clocktower/Gaukel St Yes King StrEATery Food Truck/Our World Music Festival Sun, Jun 11 12 bpm Market Yes Salsa on the Square - Wed only Wed, Jun 14 Wed, Sep 27 7-9pm Carl Zehr Square Yes TacoFest Fri, Jun 16 3-11pm Musuem and King St Yes Neighbours Night Concert Sat, Jun 17 4-11pm Gaukel Yes Neighbours Day Sat, Jun 17 9am-11pm Neighbourhoods Yes Pow Wow Event Sat, Jun 24 11am-6pm Downtown Yes K-W Multicultural Festival Sat, Jun 24 Sun, Jun 25 12-9pm Victoria Park Yes Sunset Sessions Fri, Jun 30 Fri, Sep 29 7-10pm Vogelsang Green Yes Canada Day Celebration Sat, Jul 1 4-11pm City Hall/Gaukel St/Market Yes Music & Market - Wed only Wed, Jul 5 Wed, Aug 30 12-9pm Market Yes A Splash of Summer Thu, Jul 6 Thu, Jul 27 3-8pm Carl Zehr Square Yes Cruising On King Street Fri, Jul 7 11am - 11pm Victoria Park and downtown Yes Summer Pooch Party - DFKW Sat, Jul 8 12-11pm Gaukel Yes Ribfest Fri, Jul 14 Sun, Jul 16 12-11pm Victoria Park Yes Teen Jam/Wayback Festival Sat, Jul 22 12-11pm Victoria Park/Downtown Yes Palestinian Event Sat, Jul 29 12-8pm Carl Zehr Square Yes Grand River Flamenco Fest Sat, Jul 29 12-8pm Market Yes Kitchener Blues Festival Thu, Aug 10 Sun, Aug 13 11-11pm Victoria Park/Downtown Yes Witch and Wellness Harvest Fest Fri, Aug 18 12-11pm Gaukel Yes Middle Eastern Festival Sat, Aug 19 12-9pm Carl Zehr Square Yes KidSpark Sun, Aug 20 11am-5pm Victoria Park Yes Art Hop Fri, Sep 1 Sat, Sep 2 9am-9pm Gaukel Yes Mela Festival Sat, Sep 9 12-8pm Carl Zehr Square Yes NonViolence Festival Sat, Sep 9 12-5pm VP Clocktower Yes Coven vegan event Sun, Sep 10 12-9pm Gaukel Yes March of 1000 Umbrellas Thu, Sep 14 10-4pm Carl Zehr Square Yes Take Back the Night Thu, Sep 14 4-8pm Downtown Yes Belmont Village Bestival Fri, Sep 15 Sat, Sep 16 11-11pm Belmont Village Yes Fall Fair Sat, Sep 16 2-10pm Market Yes Terry Fox Run Sun, Sep 17 11-6pm VP Clocktower Yes Impact Theatre Festival Sat, Sep 23 Sun, Oct 1 TBD Downtown Yes Oktoberfest Sat, Sep 30 1 12-11pm Market Yes Oktoberfest Grillfest Fri, Oct 6 1 11-3pm ICity Hall/CZ Square I Yes Oktoberfest Opening Weekend Fri, Oct 6 Sun, Oct 8 1 9am-11pm I Downtown I Yes The Beasting Fri, Oct 13 TBD Gaukel Yes Enchanted Forest Fri, Oct 25 Sun, Oct 29 6-9pm TBD Yes Witch + Wellness Spells & Stardust Fri, Oct 27 12-10pm Gaukel Yes Howloween Pooch Party - DFKW Sun, Oct 29 12-10pm Gaukel Yes Halloween Movie Night Tue, Oct 31 6-9pm Market Yes Nightmare before Christmas Sat, Nov 11 Sun, Nov 26 12-9pm Gaukel Yes Pawliday Festival Sat, Dec 2 Sun, Dec 3 12-8pm Gaukel Yes Christkindl Market Thu, Dec 7 Sun, Dec 10 9am-9pm City Hall/Carl Zehr Square Yes Christmas Fantasy - Opening Sat, Dec 9 3-9pm Victoria Park Island Yes Gaukel Christmas Market Sat, Dec 10 Sun, Dec 11 12-9pm Gaukel Yes Menorah Event Thu, Dec 14 3-10pm Carl Zehr Square Yes Winter Artisan Market Sat, Dec 16 7-7pm Market Yes Coven Vegan Event Sun, Dec 17 12-8pm Gaukel Yes New Year's Eve Sun, Dec 31 3pm - 12am City Hall/Carl Zehr Square Yes *DATES AND TIMES ARE SUBJECTTO CHANGE* Page 6 of 33 Staff Report 1 1�1 rrNrR Community Services Department www.kitchener.ca REPORT TO: Community and Infrastructure Services Committee DATE OF MEETING: May 15, 2023 SUBMITTED BY: Gloria MacNeil, Director of Enforcement, 519-741-2200 ext. 7952 PREPARED BY: Gloria MacNeil, Director of Enforcement, 519-741-2200 ext. 7952 WARD(S) INVOLVED: 9 DATE OF REPORT: April 18, 2023 REPORT NO.: CSD -2023-205 SUBJECT: Noise Exemption — Grand River Hospital Foundation Rally for Health RECOMMENDATION: That an exemption to Chapter 450 (Noise) of the City of Kitchener Municipal Code be granted for the Grand River Hospital Foundation Rally for Health on Saturday May 27, 2023, which will be held in the Sun Life parking lot located at 969 King St W from 4pm — 10pm. A further noise exemption will be required to allow for sound checks and rehearsals that will take place the previous evening on May 26, 2023 from 5pm — 8pm. REPORT HIGHLIGHTS: • Grand River Hospital will be launching its Care Never Stops Campaign with their Rally for Health community event on May 27, 2023 from 4pm — 10pm. • Sound checks and rehearsals will take place the previous evening on May 26, 2023 from 5pm — 8pm. • The evening will include a free public concert, food trucks, activations and a drone show. • This report supports the delivery of core services. BACKGROUND: Grand River Hospital is publicly launching its Care Never Stops Campaign with their Rally for Health Event. The Rally for Health event will be the formal campaign announcement to the community and will be a family friendly event including an evening of celebration with a free public concert, food trucks, activations and a drone show. REPORT: This event will be taking place in the Sun Life parking lot which is located beside Grand River Hospital on May 27th, 2023 from 4pm — 10pm and organizers are expecting approximately ten thousand people. *** This information is available in accessible formats upon request. *** Please call 519-741-2345 or TTY 1-866-969-9994 for assistance. Page 7 of 33 Sound checks and rehearsals will begin taking place on Friday May 26th, 2023 at 5pm and will conclude by 8pm. There will be approximately 12 food trucks providing food sales, no alcohol will be available or sold at this event. The event will include the following bands, The Ian Roberts Project (Classic Rock), DJ Shub & the War Club (indigenous Dance/Electronic/PowWowStep) and the Strumbellas (Alternative/I nd ie). A drone show will also be held to close off the evening at approximately 9:45pm including up to 200 drones which will be launched from the KCI football field. The sound output will include a PA system which has been designed to concentrate adequate sound pressure levels in the area of the audience, while mitigating levels outside the primary listening area. To accomplish this, the design includes a PA (speaker) height much lower than normal with the addition of delay speakers at the front of house position. STRATEGIC PLAN ALIGNMENT: This report supports the delivery of core services. FINANCIAL IMPLICATIONS: N/A COMMUNITY ENGAGEMENT: The event organizers will be sending out notification letters to surrounding neighbours one week in advance of the event, advising of the event inclusions as well as increased traffic to the area. They will also be notifying the public through a social media campaign and through traditional media channels in early May. APPROVED BY: Michael May, Deputy Chief Administrative Officer Page 8 of 33 Staff Report r NJ :R Development Services Department www.kitchener.ca REPORT TO: Community and Infrastructure Services Committee DATE OF MEETING: May 15, 2023 SUBMITTED BY: Chris Farrell, Manager Small Business Centre, 519-741-2200 ext. 7294 PREPARED BY: Chris Farrell, Manager Small Business Centre, 519-741-2200 ext. 7294 WARD(S) INVOLVED: All DATE OF REPORT: April 6, 2023 REPORT NO.: DSD -2023-186 SUBJECT: Waterloo Region Ontario Works Self Employment Program Agreement RECOMMENDATION: That the General Manager, Development Services Department be authorized to execute funding agreements between the City of Kitchener and the Regional Municipality of Waterloo to collaborate on the delivery of the Self Employment Ontario Works program; said agreement to be to the satisfaction of the City Solicitor; and, That General Manager, Development Services Department be authorized to execute on behalf of the City of Kitchener any agreements or documentation pertaining to services and programs provided by the Waterloo Region Small Business Centre provided said agreements or documentation is to the satisfaction of the City Solicitor; and further, That the Executive Director, Economic Development, be delegated authority to execute participant agreements for the Self Employment Ontario Works program to the satisfaction of the City Solicitor. BACKGROUND: The Waterloo Region Small Business Centre (WRSBC) provides information, training, mentoring, guidance, and consultation on a variety of issues to entrepreneurs from all industry sectors, all educational backgrounds, and at all stages of business from start-up to expansion. The Small Business Centre has delivered the Self Employment Ontario Works Placement program on behalf of the Municipality of the Region of Waterloo since 2019. Individuals receiving Ontario Works benefits have the opportunity to transition from the Ontario Works Benefit Support to establishing a profitable business. The Self Employment Ontario Works program can help individuals to develop the knowledge and skills needed to start and run their businesses. The Waterloo Region Small Business Centre is well-positioned to continue to deliver this program. The proposed agreement will end in December 2023. *** This information is available in accessible formats upon request. *** Please call 519-741-2345 or TTY 1-866-969-9994 for assistance. Page 9 of 33 REPORT: The Regional Municipality of Waterloo and Waterloo Region Small Business team work together with individuals who express an interest in starting a business to be considered for the program. A Region of Waterloo Ontario Works Coordinator: • approves/declines candidates for entrepreneurial training, • approves/declines the written business plan, • establishes business milestones to be met meet quarterly and • monitors the progress of each participant for up to 60 weeks. The Small Business Centre will provide Self Employment Ontario Works participants with: • information sessions • entrepreneurial training, • one-on-one assistance to develop a business plan, • mentoring and • monthly goal -setting meetings and guidance. The agreement with the Region of Waterloo, Community Services, projects up to 50 individuals to participate in the Self Employment Ontario Works program. The Waterloo Region Small Business Centre receives a fee for services of up to $1,700.00 per participant based on achieved milestones. The activities and services are expected to result in the development of new skills and the establishment of new businesses and job creation for individuals facing barriers to employment. Should the program be extended or renewed beyond December 2023, the recommendations of this report would authorize the General Manager of Development Services to approve any such agreements. STRATEGIC PLAN ALIGNMENT: This report supports A Vibrant Economy. FINANCIAL IMPLICATIONS: Capital Budget — The recommendation has no impact on the Capital Budget. Operating Budget — The recommendation has no impact on the Operating Budget, fees for service cover staff time and resources. COMMUNITY ENGAGEMENT: Entrepreneurship and innovation contribute to economic growth in the community. The Centre provides programs and services that support and complement other community entrepreneurial initiatives essential to the commercialization of small businesses within the Waterloo Region ecosystem. CONSULT: The Waterloo Region Small Business Centre facilitated four Community Engagement sessions, "Small Business Matters", in Cambridge, Kitchener/Waterloo, St Jacobs/Elmira, and Baden/New Hamburg, in 2015. Over 160 small businesses from all industry sectors engaged in discussion around five questions. Over 2,000 ideas and opinions were collected and analyzed resulting in WRSBC identifying seven key areas of support for small businesses: Marketing, Mentoring, Education, Advocacy, Small Business Hub, Collaboration, and Funding. These themes inform the ongoing work, programs, and collaborative partnerships of the Small Business Centre. Page 10 of 33 WRSBC conducts over 20 surveys annually with small businesses to get feedback and suggestions for service and program improvements. COLLABORATE — Waterloo Region Small Business Centre communicates, consults, and collaborates with a broad range of community groups, organizations, agencies, secondary and post- secondary institutes, and municipal, regional, and provincial governments to ensure the entrepreneurial services and programs address the needs of small business in the community. The volunteers for the Waterloo Region Small Business Centre Advisory Committee are representative of these community groups. APPROVED BY: Justin Readman, General Manager DSD Page 11 of 33 Staff Report Infrastructure Services Department www.kitchener.ca REPORT TO: Community and Infrastructure Services Committee DATE OF MEETING: May 15, 2023 SUBMITTED BY: Kate Daley, Senior Strategist, Carbon and Energy Planning, 519-741- 2200 ext. 4246 PREPARED BY: Kate Daley, Senior Strategist, Carbon and Energy Planning, 519-741- 2200 ext. 4246 WARD(S) INVOLVED: All DATE OF REPORT: April 14, 2023 REPORT NO.: INS -2023-199 SUBJECT: Kitchener Utilities Clean Energy Transition Update RECOMMENDATION: That the project phases and approach for the Kitchener Utilities Clean Energy Transition be endorsed. REPORT HIGHLIGHTS: • The purpose of this report is to update Council on the progress of the project to develop the Kitchener Utilities (KU) Clean Energy Transition Strategy, and to seek Council's endorsement of the project phases and approach. • The key finding of this report is that the KU Transition Strategy project is planned to happen in three main phases, where: Phase 1 in 2023 focuses on building relationships and understanding around values, goals, and scope through engagement; Phase 2 in 2023 focuses on determining the way forward together, through detailed option assessment and recommendation of an approach; and Phase 3 focuses on building consensus on the plan for implementation to 2030. • The recommendation has no impact on the Capital Budget or Operating Budget. Financial implications of potential business directions will be addressed through Phase 2 of the project. Additional financial impacts to advance "quick wins" concurrent with strategy development will be addressed on an ongoing basis. • Community engagement in Phase 1 will include relational engagement with Council, staff, stakeholders, community members, and customers. • A summary of engagement conducted in Phase 1 will be provided to council, along with a supporting discussion paper. • This report supports Environmental Leadership. EXECUTIVE SUMMARY: Kitchener Utilities' natural gas delivery business needs to evolve, both to align with the City's and the community's climate change commitments, and to respond to ongoing changes in the global, national, provincial, and local energy context as the clean energy transition continues. *** This information is available in accessible formats upon request. *** Please call 519-741-2345 or TTY 1-866-969-9994 for assistance. Page 12 of 33 These changes bring risks and significant opportunities for Kitchener Utilities, its customers, and community members. As a community -owned energy utility, KU is a unique asset to the community's energy transition. This project will develop a multi -decade business strategy that will position Kitchener Utilities to secure a strong future for the energy utility and enable customers and community members to achieve the local clean energy transition. The strategy will align with the City's and the community's 2021 commitment to TransformWR, including achieving transformational change to accomplish the energy transition through work that will also build an equitable, prosperous, resilient low -carbon community. The first phase of the strategy project, in 2023, will focus on engagement and building relationships and understanding around values, goals, and scope of the strategy. This will be followed by work to assess possible approaches and associated recommendations in 2024, with implementation planning accelerating in 2025. Project Phase Timing Focus on... Achieved through... Phase 1 2023 building relationships and relational engagement with Council, understanding around staff, stakeholders, community values, goals, and scope of members, and customers the strategy Phase 2 2024 determining the way detailed, collaborative option forward together assessment and recommendation of an approach Phase 3 2025 building consensus on the developing a phased long-term implementation plan to implementation strategy to 2050 2030 and a detailed first phase implementation plan to 2030 While developing a robust strategy to guide Kitchener Utilities for the next 30 years will take some time, during the strategy development project, staff will continue to advance work that maintains KU's options and act on time -sensitive items throughout the process. Key themes of the Phase 1 engagement include: the function of energy as a system; scalable solutions; the changing role of natural gas; and the once -in a century opportunity to use the energy transition to advance equity, prosperity, and resiliency and build an even stronger Kitchener through multi -solving. BACKGROUND: Through active participation in the ClimateActionWR collaborative of municipalities and non- profit organizations, the City has committed to community greenhouse gas emissions (GHG) reduction targets of 50% by 2030, and 80% by 2050. Within Kitchener's boundaries, approximately one third of community GHG emissions are the result of natural gas use. As a partner in the ClimateActionWR initiative, the City has also endorsed the TransformWR community climate action strategy, which is centred on Six Transformative Changes that must be made by 2050 to address local GHG emissions while building an equitable, prosperous, Page 13 of 33 resilient low -carbon community through the transition off fossil fuels. A key Transformative Change in TransformWR is that "by 2050, businesses and homes no longer use fossil fuels for space heating and cooling, and water heating." As part of its endorsement of TransformWR, Council devoted staffing resources toward "developing, and implementing, a Kitchener Utilities Low -Carbon Sustainable Business strategy that will support the transition to reduce greenhouse gases." This work also aligns with the City's and Kitchener Utilities' participation in WR Community Energy, a unique collaborative partnership between the three cities, the Region of Waterloo, and local electric and natural gas utilities to support the community's energy transition. REPORT: A Changing Industry Kitchener Utilities' natural gas delivery business is preparing for change, both to support the City's and the community's climate change commitments, and to respond to ongoing changes in the global, national, provincial, and local energy context. Cross -sectoral agreement on energy transition objectives has grown as the City's involvement and participation in corporate and community climate and energy transition work has progressed. There is broad global agreement on the need to achieve net -zero emissions by mid- century, as well as a Canadian federal commitment to achieve net -zero carbon emissions by 2050, and to reduce emissions to 40-45% below 2005 levels by 2030. Discussions of Ontario's energy future have also progressed. The Independent Electricity System Operator (IESO) is beginning planning for the simultaneous decarbonization and considerable expansion of the provincial electricity system, and the Ontario branch of Enbridge Gas has recently identified Pathways to a net -zero future that emphasizes a diversified approach that relies on electrification tied with deployment of low- or zero -carbon gases, including renewable natural gas (RNG), hydrogen, and natural gas with carbon capture. The KU Clean Energy Transition Strategy project is occurring in this context of a changing energy landscape and increasing net -zero planning in the energy industry. The natural gas provided through Kitchener Utilities is primarily used for two, very different, purposes. About 85% of the gas sold goes to residential and commercial customers, and is primarily used to produce low-temperature heat for space and domestic hot water heating. The remaining gas is used by industrial customers, who may use some gas for space and domestic water heating, but who often use significant amounts of natural gas to produce high-temperature heat as part of industrial processes. Natural gas distribution utilities are recognizing a variety of business risks associated with the clean energy transition. As the energy transition progresses, it is expected that more customers will select exceptionally efficient and increasingly available decarbonized options, such as electric heat pumps, to meet their low-temperature space heating and water heating needs. Because most of Kitchener Utilities' customers are using natural gas for low-temperature needs, Kitchener Utilities and other gas distributers could face lower revenues from a smaller customer base. Since the costs of natural gas delivery are paid by current natural gas customers, fewer Page 14 of 33 customers could mean higher distribution costs per customer, which along with rising carbon costs could affect affordability, and also influence customer fuel switching decisions. For high-temperature uses, industrial customers will continue to need reliable means of sourcing high-temperature heat. This will require different solutions than those used for low-temperature heat, and is likely to include a continuing need for low -carbon gaseous fuels such as renewable natural gas and low -carbon hydrogen. Meeting these evolving industrial energy needs while addressing future changes in residential and commercial gas usage is a significant consideration for natural gas utilities. Ensuring that community members have consistent access to affordable and reliable energy to meet their needs is a key priority during this work and at all stages of the energy transition. Strong Opportunities for Kitchener Utilities The energy transition brings significant opportunity for new business offerings, services, and revenue streams for energy utilities. Kitchener Utilities is in a strong position to provide leadership in local efforts to advance the energy transition while building an even stronger Kitchener. Kitchener Utilities has a long history of energy innovation through change, and has served people in Kitchener for more than a century through considerable changes in energy systems. When the Town of Berlin purchased in the Berlin Gas Company in 1903, it had just over 500 customers, and generated its gas from coal. The gas was used for street lighting, and the company generated electricity with it to sell, in addition to providing flammable gas directly to customers. Over the next century, the utility oversaw its customers' transition to more affordable hydro -electric power, and the transition from its original coal gas production to more reliable carburetted water gas production, and eventually to providing more efficient natural gas. Kitchener Utilities' greatest asset is its skilled staff dedicated to customer service, who are the foundation of the strong relationships it has built with customers and the community. As one of only two municipally owned natural gas distribution utilities in Ontario, Kitchener Utilities is in a unique position to build on its strong foundation and enable energy opportunities that are ideal for multi -solving, which could contribute to the City's work to advance equity, prosperity, and resilience in the community. Through recent participation in WR Community Energy, an innovative collaboration between municipalities and electric and natural gas utilities in Waterloo Region, both the City of Kitchener and Kitchener Utilities have built strong relationships with local partners working to advance community energy goals. Potential business opportunities for Kitchener Utilities that provide new services could add considerable value for the community. KU could play a significant role in supporting customers and community members with transitioning their energy use in the future, in order to achieve their climate goals while future -proofing their energy use. Project Overview Considering these industry changes and the significant future opportunities, this project will develop a multi -decade business strategy that will position Kitchener Utilities to secure a strong Page 15 of 33 future for the energy utility and enable customers and community members to achieve the local clean energy transition. This strategy will align with the City's and the community's 2021 commitment to TransformWR, including achieving transformational change to accomplish the energy transition through work that will also build an equitable, prosperous, resilient low -carbon community. The project will have three main phases, with the following key outputs: Project Timing Focus on... Achieved With key outputs of... Phase through... Phase 1 2023 building relational - Engagement summary results relationships engagement with - Discussion paper framing results and Council, staff, and next steps understanding stakeholders, - Preliminary option evaluation around values, community framework for Phase 2 goals, and members, and - Progress report to Council scope of the customers strategy Phase 2 2024 determining the detailed, - Public report assessing the full way forward collaborative option range of options and identifying a together assessment and recommended approach recommendation of concurrently an approach - Summary of Phase 2 engagement results - Report to Council recommending an approach and next steps, including 2025 budget needs Phase 3 2025 building developing a - Phased long-term implementation consensus on phased long-term strategy to 2050, including outlining the implementation phases of work to 2050, and key implementation strategy to 2050 metrics and approaches to plan to 2030 and a detailed first adjusting and course corrections phase - Detailed first phase implementation implementation plan with details to 2030 plan to 2030 The first phase in 2023 is about building relationships and understanding around values, goals, and scope. Engagement will be conducted through a range of online and in-person opportunities including an EngageWR survey, workshops, and drop-in sessions targeting a range of audiences. The main stages of work in 2023 are: Page 16 of 33 r November/December: Council report Staff will continue to advance work that maintains KU's options, act on time -sensitive items, and pursue "quick wins" while this robust strategy to guide Kitchener Utilities for the next 30 years is being developed. Key Engagement Themes for Phase 1 There are several key themes that will feature in the relational engagement planned for Phase 1, including: Energy as a Complete System Achieving a net -zero carbon Kitchener will require looking at energy as a complete system. This means looking at the big picture and considering energy use with respect to how energy is sourced, how it is moved, where it is used, when it is used, how much is used, and how efficient that usage is. It also means considering energy use at different scales, such as at the household, neighbourhood, and community scale. Scalable Solutions that Align with all Energy Futures There are several different ways that net -zero GHG emissions could be achieved in Ontario, involving different technologies adopted on different timelines. These will depend on a combination of technological, economic, and social factors that may evolve in different ways over the next 30 years and beyond. At the same time, there are many common features of all these different energy futures, such as the need for considerably more electricity generation and the electrification of many energy uses. There are many commercially available solutions to advance the clean energy transition, which need to be scaled up quickly to meet the steep emissions reductions needed by 2030 and beyond. These technologies enable the critical steps to achieve net -zero, which are: using less energy, using clean energy, and generating local clean energy. This means that there is a lot that is known about Kitchener's energy future, despite some uncertainty. This information will facilitate future planning through this project that can set the City and community up for success in different possible energy futures. The Changing Role of Natural Gas All of the different ways that net -zero emissions could be achieved over the next few decades include a significant decrease in the amount of conventional natural gas used within building space and water heating applications. Low -carbon gaseous fuels, such as hydrogen and renewable natural gas, are expected to play an important role in different Page 17 of 33 energy futures, particularly to meet high-temperature heat needs in industrial settings. There are significant limitations on the availability of these fuels, however, and so they are not expected to replace current levels of natural gas use. This means that natural gas, and likely gaseous fuels in general, are expected to play a very different role in a net -zero future than they play today. Multi -solving to Build a Stronger Kitchener The energy transition is a critical opportunity for multi -solving, where work to address one problem can be designed to address other problems. The City and the community face multiple challenges related to equity and affordability, prosperity and economic development, and resilience in the face of shocks. These issues are integrally connected with each other and with the ways our society uses energy, and so they must be addressed together. There is limited local capacity to address all these items as separate issues, and solutions and projects that advance goals in multiple areas must be found. This multi -solving approach is the cornerstone of TransformWR, and communities that thrive in a low -carbon future will be those that use the energy transition as an opportunity to build a stronger community and ensure that no one is left behind. Connections to Ongoing and Parallel Related Work The KU Transition Strategy project is connected to several other ongoing projects, particularly: Project Lead Lead Division Status Dept. Corporate Climate Action DSD Office of the GM/Sustainability Part 1 in Plan (CorCAP) 2.0 Office Progress Downtown Kitchener District DSD Planning In Progress Energy Feasibility Study Green Development DSD Planning (with WR Community In Progress Standards Energy partnership) Dividend/Reserve Fund FIN Office of the CFO Upcoming Reviews Kitchener Utilities Vision INS Gas & Water Utilities; Sanitary & Upcoming and Mission Statement Stormwater Utilities The KU Transition Strategy is a subset of the work that will be addressed in Part 2 of CorCAP 2.0, and part of the City's work to implement the TransformWR strategy, as illustrated below: Page 18 of 33 Community Responsibility Community Emissions and Energy Transition Community Adaptation TransformWR Community Climate Adaptation Plan STRATEGIC PLAN ALIGNMENT: This report supports Environmental Leadership. FINANCIAL IMPLICATIONS: City of Kitchener Adaptation Corporate Corporate Influence an Adaptation I Community Adaptatlon CorCAP 2.0 - Part 3 The recommendation has no impact on the Capital Budget or Operating Budget. Financial implications of potential business directions will be addressed through Phase 2 of the project. Additional financial impacts to advance "quick wins" concurrent with strategy development will be addressed on an ongoing basis. COMMUNITY ENGAGEMENT: INFORM — This report has been posted to the City's website with the agenda in advance of the council / committee meeting. CONSULT — Community engagement in Phase 1 will include relational engagement with Council, staff, stakeholders, community members, and customers. PREVIOUS REPORTS/AUTHORITIES: • DSD -2021-94 Community Climate Action Plan — TransformWR Strategy APPROVED BY: Denise McGoldrick, General Manager, Infrastructure Services ATTACHMENTS: None. Page 19 of 33 City of Kitchener Corporate Emissions and Energy Transition City of Kitchener Corporate Corporate Influence on Corporate Emissions Community Emissions Responsibility CorCAP 2.0 - Part t CorCAP 2.0 - Part 2 KU Transition Strategy STRATEGIC PLAN ALIGNMENT: This report supports Environmental Leadership. FINANCIAL IMPLICATIONS: City of Kitchener Adaptation Corporate Corporate Influence an Adaptation I Community Adaptatlon CorCAP 2.0 - Part 3 The recommendation has no impact on the Capital Budget or Operating Budget. Financial implications of potential business directions will be addressed through Phase 2 of the project. Additional financial impacts to advance "quick wins" concurrent with strategy development will be addressed on an ongoing basis. COMMUNITY ENGAGEMENT: INFORM — This report has been posted to the City's website with the agenda in advance of the council / committee meeting. CONSULT — Community engagement in Phase 1 will include relational engagement with Council, staff, stakeholders, community members, and customers. PREVIOUS REPORTS/AUTHORITIES: • DSD -2021-94 Community Climate Action Plan — TransformWR Strategy APPROVED BY: Denise McGoldrick, General Manager, Infrastructure Services ATTACHMENTS: None. Page 19 of 33 Staff Report Chief Administrator's Office REPORT TO: Community and Infrastructure Services Committee DATE OF MEETING: May 15, 2023 r NJ :R www.kitchener.ca SUBMITTED BY: Kathryn Dever, Director of Strategy and Corporate Performance 519-741-2200 ext. 7370 PREPARED BY: Justin Watkins, Manager of Corporate Planning, 519-741-2200 ext. 7203 WARD(S) INVOLVED: ALL DATE OF REPORT: April 27, 2023 REPORT NO.: CAO -2023-231 SUBJECT: 2023 Business Plan —April Progress Report RECOMMENDATION: For information. REPORT HIGHLIGHTS: • The purpose of this report is to present the 2023 Business Plan Progress Report as of April 30, 2023, consisting of 29 projects in total (Attachment A). • Since the January update, one strategic plan action has been completed and all remaining seven actions remain on track to meet expected completion dates. • Of the 16 business plan projects endorsed for 2023, 15 are on track to meet expected completion dates and one project is delayed. • There are no financial implications arising from this report. • Community engagement included posting this report to the City's website with the agenda in advance of the committee meeting. • This report supports the achievement of the City's strategic vision. BACKGROUND: The 2019-2022 Strategic Plan includes measurable, specific actions with a timeline for completion, and a commitment to measure and report on progress to Council and the public throughout the life of the plan. The annual business plan includes strategic plan actions and other high priority business plan projects identified by Council and staff, and progress is reported three time per year. REPORT: Status of Ongoing Strategic Plan Actions As illustrated below, one action in the 2019-2022 Strategic Plan has been completed during this update period, and all remaining seven actions are on track to meet expected completion dates, *** This information is available in accessible formats upon request. *** Please call 519-741-2345 or TTY 1-866-969-9994 for assistance. Page 20 of 33 as of April 30, 2023. The action completed during this reporting period was the Bikeshare Program project. Of the remaining seven actions, five will be complete by the end of 2023. The remaining two actions — Protected Cycling Network Connected to the Downtown, and Open Space Strategy + Equitable Facility Distribution — will be completed in 2024 and 2025 respectively, as previously reported. All full summary of strategic actions and status updates can be found in Attachment A. People -friendly Transportation aComplete streets Bikeshare program ®Protected r cycling network K I T C H E N E R' S STRATEGIC PLAN S *IN PROGRESS, 20 2 4- 2 0 2 2 4D Environmental Leadership Corporate Climate Action Plan Energy Efficiency Reserve Fund Community Climate r ActionPlan Status of Business Plan Proiects Vibrant Economy Urban Design � Manual is Cycling and ils MasterPlan-- � ® Sustainable Urban Forestry Strategy - Community connectivity and Reduce social tree canopy +tree Online customer winter maintenance r planting r Pedestrian -first r Waste Diversion r streets r experience program Strategy Status of Business Plan Proiects Vibrant Economy Urban Design � Manual is 4* Caring Great Customer Community Service Incubator and accelerator network r r Ma ke it Kitchener 2.D Strategy CIN Property review - property to market Develop a vision for r Downtown, Bra mm Yard, and Civie District Master Plans Equity, Diversity &0 Mulrcage I nclusion Strategy + interpretapretation support r r Affordable Open Space Strategy +ARMSet Customer Housing Strategy + satisfaction program Reduce social Online customer r r stigmas r service portal April 2023 Update The 2023 business plan was endorsed in January of this year and consists of 16 projects. As of April 30, 15 business plan projects are reported as on track to meet the expected completion date and one project has been delayed to 2024. All full summary of business plan projects and status updates can be found in Attachment A. STRATEGIC PLAN ALIGNMENT: This report supports the achievement of the City's strategic vision. FINANCIAL IMPLICATIONS: Capital Budget — The recommendation has no impact on the Capital Budget. Operating Budget — The recommendation has no impact on the Operating Budget. Page 21 of 33 Open Space Strategy +ARMSet and communicate + Equitable facility service levels distribution Arts and Culture Customer r Plan r experience program April 2023 Update The 2023 business plan was endorsed in January of this year and consists of 16 projects. As of April 30, 15 business plan projects are reported as on track to meet the expected completion date and one project has been delayed to 2024. All full summary of business plan projects and status updates can be found in Attachment A. STRATEGIC PLAN ALIGNMENT: This report supports the achievement of the City's strategic vision. FINANCIAL IMPLICATIONS: Capital Budget — The recommendation has no impact on the Capital Budget. Operating Budget — The recommendation has no impact on the Operating Budget. Page 21 of 33 COMMUNITY ENGAGEMENT: INFORM — This report has been posted to the City's website with the agenda in advance of the council / committee meeting. PREVIOUS REPORTS/AUTHORITIES: CAO -2023-020 2022 Business Plan Year -End Progress Report and Recommended 2023 Business Plan Project List APPROVED BY: Dan Chapman, CAO ATTACHMENTS: Attachment A — 2023 Business Plan Progress Report as of April 30, 2023 Page 22 of 33 M N O N O M Q Q O N L O Q H L Ob O L- CL a a N N i .N m M N O N CL Q E N 4J C O 4J 2 CQ E O U Ln N O N M N O N kn 4-0U Q a .tw w 4.0m L 4-0N L m a ,.4 4J U 4J C C O U C l0 4J m 4� O E O U C 4J 'E N > O U 4J L O 3 Y C C O m 0 CL C m L tvD C l0 U t t d0 7 O a O E 4J O_ O N Q O t E L O c l0 O U c� c� O m N N 0) L C C+� C 0 v 3 3 0) 0 0)CA ON CL 0 '0 j L oEG ° - co u z C ' i to bb Ln bo -o in ca 0 n 0) -0 tip t L: Q �� >. 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