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HomeMy WebLinkAboutFCS-12-147 - Miscellaneous Write-off1 KITC;H~.N~.R Staff Report finance and Corporate Ser~rices Department www.kif[henerca REPORT TO: DATE OF MEETING: SUBMITTED BY: PREPARED BY: WARD(S) INVOLVED: DATE OF REPORT: REPORT NO.: SUBJECT: RECOMMENDATION: Council August 27, 2012 D. Chapman, Deputy CAO and City Treasurer S. Saleh, Supervisor of Collections and Payment Processing All August 17, 2012 FCS-12-147 Uncollectable Miscellaneous Receivable Accounts Write-off That uncollectable Miscellaneous Receivable Accounts amounting to $35,402 be written off against the Allowance for Doubtful Receivables. BACKGROUND: Miscellaneous Receivables represent services that are generally billed through the City's financial system (SAP) as compared to taxes and utilities which are billed through the Customer Information System (CIS). Examples of these services include Direct Detect for alarm monitoring, Parking and Cemetery sales. The current practice for miscellaneous receivables has been to follow the Utility Collection policy and strive for awrite-off of below 0.3% of total dollars invoiced during the year. REPORT: Staff are recommending that accounts totalling $35,402 be written off and forwarded to a collection agency. Staff have worked diligently in attempting to collect on these accounts but have not been successful in the process. 5-1 The current amount being recommended to be written off relates to services provided in the following areas: Operations (Signage/Barricades/Accident Clean-up) 2,055 Cemeteries 6,977 Fire (Direct Detect) 343 CAO's Office (Leisure Magazine) 378 Community Services (Field Rentals) 3,701 Parking 5 ,932 Utilities (Gas Repairs/Meters, Furnace) 16,017 35,402 The cumulative amount of write-offs for 2012 equal $4,233 and represent 0.0332% of the total dollars invoiced for the year. This is well below the targeted upper limit for write-offs set at 0.3%. A five year summary of write-offs is included in the table below. Miscellaneous Receivables Write-off Cumulative Total $ Invoiced Write-offs as a Write-offs for the Year Yearto Date % of Sales **2012 $ 4,233 $ 12,751,843 0.0332% 2011 $ 26,447 $ 16,314,207 0.1621% 2010 33, 037 17,234,000 0.1917% 2009 46, 759 16,512,000 0.2832% 2008 63, 224 13,835,000 0.4570% Total $ 173,699 $ 76,647,051 0.2266% ~~ i oral ~ mvoicea Yearto uate is as at W-ugust ~ i, zu~z ALIGNMENT WITH CITY OF KITCHENER STRATEGIC PLAN: Foundation: Effective and Efficient Government Goal: Financial Management Strategic Direction: Initiate corporate wide customer service standards and policies to ensure consistent levels of service in all departments and locations. FINANCIAL IMPLICATIONS: The uncollectable accounts will be written off against the Allowance for Doubtful Receivables account. CONCLUSION: It has been determined that $35,402 of miscellaneous accounts are uncollectable and staff are recommending that the accounts be written off to the Allowance for Doubtful Receivables 5-2 account. The uncollectable account listing will be forwarded to a collection agency, which will use their best efforts to collect these accounts. ACKNOWLEDGED BY: D. Chapman, Deputy CAO, Finance and Corporate Services & City Treasurer 5-3