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CSD-12-149 - AODA Accessibility Policy Additions
REPORT TO:Finance and Corporate Services Committee DATE OF MEETING: November 26, 2012 SUBMITTED BY: Mark Hildebrand, Director, Community Programs and Services (ext. 2687) PREPARED BY: Lolita Paroski, Inclusion Coordinator (ext. 2226) WARD(S) INVOLVED: All DATE OF REPORT: November 15th, 2012 REPORT NO.: CSD-12-149 SUBJECT: ACCESSIBILITY POLICY RECOMMENDATION: That Council Policy I-217 (Accessibility Standards for Customer Service) be repealed and replaced with the Accessibility Policy, as attached to report CSD-12-141. BACKGROUND: The Accessibility for Ontarians with Disabilities Act, 2005 (AODA) is the provincial legislation that was designed to identify, prevent and remove barriers for persons with disabilities in order to ensure their full participation in the life of the province. Municipalities, colleges, universities, hospitals, schools and the private sector are required to comply with this legislation and its accompanying standards. REPORT: On January 1, 2008, the Accessibility Standards for Customer Service Regulation, 429/07 came into law. This regulation defines how the Corporation will provide customer service for persons with disabilities. On June 7, 2011, the Integrated Accessibility Standards Regulation (IASR), 191/11 came into law. This regulation contains three standards including i) Information and Communications Standards, ii) Employment Standards, and iii) Transportation Standards. Compliance for this regulation will be phased in between 2011 and 2025 with the goal of creating a fully accessible Ontario by 2025. The Ministry has highlighted the importance of policy development and has such mandated that governments and businesses develop accessibility policies to ensure good practice and planning. Each standard and their associated regulations have included policy as part of compliance, with each new amendment building on the previous. st After detailed review of the IASR requirements for January 1, 2013 and in consultation with staff, partnering municipalities and the Grand River Accessibility Advisory Committee (GRAAC), staff is recommending that the Accessibility Standards for Customer Service Council Policy I- 217 be repealed and replaced with the draft Accessibility Policy, attached to report CSD-12-141. ì ó ï The draft policy represents a compilation of the Accessibility Standards for Customer Service (Policy 1-217) as well as the 2013 policy requirements prescribed in the Integrated Accessibility Standards Regulation. In summary, updates included in the draft Accessibility Policy are as follows: The addition of definitions (accessible formats, communication supports, service provider), Updates in the area of procurement processes, The inclusion of the Corporation’s duty to provide workplace emergency response information/plans for employees who have a disability, Accessibility Plans are now to be created as multi-year plans Given the requirements outlined in the IASR, staff expects to be presenting policy updates and amendments for Council’s approval in upcoming years. ALIGNMENT WITH CITY OF KITCHENER STRATEGIC PLAN: The AODA Accessibility Standards Policy supports the following directions noted in the City of Kitchener’s Strategic Plan: 1. Diversity The development of policy and strategies to ensure broad access, equity and inclusion of our diverse citizens in the life of the Corporation. To provide more training, learning and development opportunities for city staff on diversity and inclusion issues, so they can better provide services and information to all residents. FINANCIAL IMPLICATIONS: Staff has not identified any specific costs associated with the draft Accessibility Policy at this time. As the Corporation develops new processes, procedures or projects or amends current operating practices to meet compliance requirements, there may likely be a financial impact on operating and or capital budgets. In September 2005, Council approved the establishment of a capital budget (Corporate Accessibility Fund) for the purpose of funding the costs associated with implementing the legislation as well as to fund corporate projects that remove barriers and improve access. This fund will assist in mitigating any financial impacts related to compliance with the legislation or its associated standards. COMMUNITY ENGAGEMENT: Municipalities are required to consult and seek advice from an Accessibility Advisory Committee, of which, the majority of members must be persons with a disability. The Cities of Kitchener and Waterloo consult with the Grand River Accessibility Advisory Committee ì ó î (GRAAC) in all matters related to accessibility including the development of the draft Accessibility Policy. ACKNOWLEDGED BY: Michael May, Deputy CAO ì ó í COUNCIL POLICY RESOLUTION ÐÑÔ×ÝÇÒËÓÞÛÎæÜßÌÛæ ÐÑÔ×ÝÇÌÇÐÛæßÜÓ×Ò×ÍÌÎßÌ×ÑÒ ÍËÞÖÛÝÌæßÝÝÛÍÍ×Þ×Ô×ÌÇÐÑÔ×ÝÇ ÐÑÔ×ÝÇÝÑÒÌÛÒÌæ ïòλ¯«·®»³»²¬ ̸»ß½½»·¾·´·¬§º±®Ñ²¬¿®·¿²©·¬¸Ü·¿¾·´·¬·»ß½¬ôîððëôѲ¬¿®·±Î»¹«´¿¬·±²ìîçñðéô ß½½»·¾·´·¬§Í¬¿²¼¿®¼º±®Ý«¬±³»®Í»®ª·½»ô¿²¼Ñ²¬¿®·±Î»¹«´¿¬·±²ïçïñïïôײ¬»¹®¿¬»¼ ß½½»·¾·´·¬§Í¬¿²¼¿®¼ô®»¯«·®»¬¸»Ý·¬§¿¿°®±ª·¼»®±º¹±±¼¿²¼»®ª·½»¿©»´´¿ ¬¸·®¼°¿®¬·»¿½¬·²¹±²¾»¸¿´º±º¬¸»Ý·¬§¬±»¬¿¾´·¸°±´·½·»ô°®¿½¬·½»¿²¼°®±½»¼«®» ¹±ª»®²·²¹¬¸»°®±ª··±²±º·¬¹±±¼¿²¼»®ª·½»¬±°»®±²©·¬¸¼·¿¾·´·¬·»ò îòб´·½§Í¬¿¬»³»²¬ ̸»Ý·¬§ª¿´«»¬¸»½±²¬®·¾«¬·±²¿²¼°¿®¬·½·°¿¬·±²±º¿´´½·¬·¦»²·²¬¸»´·º»±º¬¸»Ý·¬§ò ̱º¿½·´·¬¿¬»¬¸··²ª±´ª»³»²¬ô¬¸»Ý·¬§·½±³³·¬¬»¼¬±°®±ª·¼·²¹¹±±¼¿²¼»®ª·½»¬¸¿¬ ¿®»¿½½»·¾´»¬±¿´´ò íòÜ»º·²·¬·±² Ú±®¬¸»°«®°±»±º¬¸·°±´·½§æ Âñø£?«?Á³¿§·²½´«¼»ô¾«¬¿®»²±¬´·³·¬»¼¬±ô´¿®¹»°®·²¬ô®»½±®¼»¼¿«¼·±¿²¼ »´»½¬®±²·½º±®³¿¬ô¾®¿·´´»¿²¼±¬¸»®º±®³¿¬«¿¾´»¾§°»®±²©·¬¸¼·¿¾·´·¬·»ò Â?Á³»¿²¬¸»ß½½»·¾·´·¬§º±®Ñ²¬¿®·¿²©·¬¸Ü·¿¾·´·¬·»ß½¬ôîððëôÍòÑòîððëô½òïïò ÂÃ?Ã``ÃÁ³»¿²¿²§°·»½»±º»¯«·°³»²¬±®°®±¼«½¬¬¸¿¬·«»¼¬±·²½®»¿»ô 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