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HomeMy WebLinkAboutFCS-13-027 - Uncollectable Miscellaneous Receivable Accounts Wrife-off REPORT TO:Council DATE OF MEETING: March 4, 2013 SUBMITTED BY: D. Chapman, Deputy CAO and City Treasurer PREPARED BY: S. Saleh, Supervisor of Collections and Payment Processing WARD(S) INVOLVED: All DATE OF REPORT: February 21, 2013 REPORT NO.: FCS-13-027 SUBJECT: Uncollectable Miscellaneous Receivable Accounts Write-off RECOMMENDATION: That uncollectable Miscellaneous Receivable Accounts amounting to $25,695 be written off against the Allowance for Doubtful Receivables. BACKGROUND: Miscellaneous Receivables represent services that are generally billed through the City’s financial system (SAP) as compared to taxes and utilities which are billed through the Customer Information System (CIS). Examples of these services include Direct Detect for alarm monitoring, Parking and Cemetery sales. The current practice for miscellaneous receivables has been to follow the Utility Collection policy and strive for a write-off of below 0.3% of total dollars invoiced during the year. REPORT: Staff are recommending that accounts totalling $25,695 be written off and forwarded to a collection agency. Staff have worked diligently in attempting to collect on these accounts but have not been successful in the process. 8 - 1 The current amount being recommended to be written off relates to services provided in the following areas: Operations (Signage/Barricades/Accident Clean-up)796 Cemeteries1,229 Fire (Direct Detect)430 By-law Enforcement292 Community Services (Field Rentals)322 Parking7,625 Utilities (Gas Repairs/Meters, Furnace)15,002 25,695 The cumulative amount of write-offs for 2012 equal $15,457 and represent 0.0743% of the total dollars invoiced for the year. This is well below the targeted upper limit for write-offs set at 0.3%. A five year summary of write-offs is included in the table below. Miscellaneous Receivables Write-off CumulativeTotal $ InvoicedWrite-offs as a Write-offs for the YearYear to Date% of Sales 2012$ 15,457$20,814,8830.0743% 2011$ 26,700$16,314,2070.1637% 2010 33,03717,234,0000.1917% 2009 46,75916,512,0000.2832% 2008 63,22413,835,0000.4570% Total$ 185,176$84,710,0900.2186% ALIGNMENT WITH CITY OF KITCHENER STRATEGIC PLAN: Foundation: Effective and Efficient Government Goal: Financial Management Strategic Direction: Initiate corporate wide customer service standards and policies to ensure consistent levels of service in all departments and locations. FINANCIAL IMPLICATIONS: The uncollectable accounts will be written off against the Allowance for Doubtful Receivables account. CONCLUSION: It has been determined that $25,695 of miscellaneous accounts are uncollectable and staff are recommending that the accounts be written off to the Allowance for Doubtful Receivables 8 - 2 account. The uncollectable account listing will be forwarded to a collection agency, which will use their best efforts to collect these accounts. ACKNOWLEDGED BY: D. Chapman, Deputy CAO, Finance and Corporate Services & City Treasurer 8 - 3