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HomeMy WebLinkAboutCSD-13-047 - Rockway Centre Feasibility Study & Business Case - Complete REPORT TO: Community and Infrastructure Services Committee DATE OF MEETING: May 27, 2013 SUBMITTED BY: Mark Hildebrand, Director Community Programs and Services, 519-741-2200 ext. 7687 PREPARED BY: Mark Hildebrand, Director Community Programs and Services, 519-741-2200 ext. 7687 WARD(S) INVOLVED: Ward 9 DATE OF REPORT: May 14, 2013 REPORT NO.: CSD-13-047 SUBJECT: Rockway Centre Feasibility Study and Business Case final report RECOMMENDATION: For Information. This report accompanies report CSD-13-051. BACKGROUND: Older Adult Strategy On December 7, 2009 staff tabled report CSD-09-071 addressing the future directions . Within this report, it was recommended that the Rockway Senior Centre be closed, effective January 2011. Four factors contributed to this recommendation being brought forward including: i. Research into the emerging trends showed that the “new” older adult had a very different perception of aging, and were looking for more active programming and the appropriate facilities to accommodate this. ii. Supporting the research and demographic trends, participation in the traditional seniors programs at Rockway Centre was declining steadily over the years, even though the number of older adults had been growing in our community. The current facility space could not appropriately accommodate the programming required by all older adults, especially those expected in the future. iii. Although the facility had been well maintained, given its age and the inherent site conditions, there are significant challenges that have to be addressed if the facility was not closed. iv. It was found at the time that if the Rockway Centre was closed, the majority of programs and services operating out of the facility could be housed at our more modern Community Centres, although one facility could not house all Rockway programs entirely. 13b - 1 At the December 7, 2009 Community Services Committee meeting it was resolved: i) That the Older Adult Strategy Final Report, as attached to Community Services Department report CSD-09-071, be received; and, ii) That a final decision regarding the potential closing of Rockway Senior Centre be deferred until the Community services Committee meeting scheduled for March 8, 2010, to allow further dialogue with the stakeholders; and iii) That staff provide Council with detailed information regarding the impact on the 2010 budget of the potential closing of Rockway Senior Centre by January 18, 2010; and further, iv) That in the interim, a group of citizens and staff be appointed to consult with older adult population to advise on the transition of programs from Rockway Senior Centre to alternate locations, and consider the issue of a ‘gathering place’. Over the next months staff entered into significant dialogue with citizens, user groups and Neighbourhood Associations regarding the transition of programs from Rockway to alternate locations. However, although staff believed that there was capacity at our other facilities, there lacked agreement in the community of whether a transition of programs could be completed and accommodated for without significant loss to Rockway participants. As a result, on February 22, 2010 a motion was brought forward by Council concerning the proposed closing of the Rockway Seniors Centre. The motion included direction to staff to terminate the on-going efforts with respect to the closure of the Rockway Seniors Centre, and to complete a feasibility study and business case analysis, including public consultation and participant involvement, to look at the long-term use of the Rockway Seniors Centre site, for the provision of older adult service delivery and possible other uses. REPORT: The Project Team Attached to this report is the Rockway Centre Feasibility Study and Business Case final report, prepared by The RETHINK GROUP in association with AECOM Canada Architects Ltd. and C. Talbot & Associates. Working with the consultants was a project team made up of four community members, including two Rockway members, one member from the Mayors Advisory Council on Kitchener Seniors (MACKS) and one Neighbourhood Association representative. Also on the project team were the ward councillor and staff from Community Programs and Services, Facilities Management, Project Management, Communications, Planning and Economic Development. Project Scope The intent of the Rockway Centre feasibility study and business case was to: a. Define/confirm the current and future requirements for older adult programming and the facilities required to support the needs of Kitchener residents, b. Examine the ability of the current Rockway Centre facility to meet the community’s evolving needs, c. Identify and analyse options for the Rockway Centre and Site, including associated capital costs and operating cost implications, and d. Examine community partnership opportunities for facility, program and service delivery related to options that develop for the Rockway Centre. 13b - 2 As the project developed, the following was also added to the scope: e. Consideration of the Heritage value of the current Rockway Centre facility, ancillary buildings and site, and consideration of the impact of the developed options on heritage value (see report CSD-13-052), f. Due to the complexity, the development of concept plans for four of the eight options, and g. Further investigation of options seven and eight, looking at the feasibility of developing a public-private partnership on the Rockway site (attached to report CSD-13-051). Consultation Considering the significant public interest and sensitive nature of the feasibility study and business case, an important element of the study has been community engagement. Besides having representation from the Rockway Advisory Committee, MACKS and one other Neighbourhood Association representative on the project team, the following extensive consultation program was implemented with the public: Five workshops were held to gather information; two workshops with senior VIP members from all three of our senior programmed facilities, and one workshop each with municipal staff, stakeholders, and the Community Services Department’s senior leadership group. Together, these workshops reached approximately 140 participants. On June, 2012 a city wide Community Forum was held at Country Hills Community Centre and included 41 participants. A city-wide survey of adults in Kitchener was conducted. There were 1,046 combined on-line and hard copy responses collected. On February, 2013 another Community Forum was conducted, to review the eight development options, which had 160 participants. The eight developed options were presented and displayed around the City and individuals were able to response to questions about the options and vote on their preference, which included an additional 641 responses. In addition to the consultation program, individuals were provided regular updates via: Information provided in the Rockway facility newsletter “The Rockway Insider”; and Project information provided on the City of Kitchener’s webpage at http://www.kitchener.ca/en/livinginkitchener/RockwayFeasibilityStudy.asp. Analysis and Findings In addition to the consultation, key characteristics and trends of the older adult population were examined at the national, provincial and local levels. Predictions about growth and change in the older adult market, including trends in leisure activities and best practices were also analysed. At a local level, trends in older adult program registration and facility utilization were investigated. The assets and issues associated with the Rockway Centre and site (including a facility condition assessment and a cultural heritage impact assessment) were analysed. The results of the analysis and consultations led to the development of eight options. The investigation began looking at repair and renovation, or expansion of the existing facility. The project team also examined the possible replacement of the facility on the existing site. Feedback during the initial round of consultations brought forward additional suggestions including the possibility of building on another site, and exploring the opportunity of a mixed used development on the Rockway or another site. Specifically the following options emerged: 13b - 3 1. Repair the Rockway Centre and modify the facility to meet accessibility requirements 2. Expand the Rockway Centre and preserve the heritage exterior of the original building 3. Replace the Rockway Centre with a purpose-built full service older adult centre on the same site 4. Expand and modify Forest Heights Community Centre to incorporate a full service older adult recreation centre 5. Build an older adult recreation centre on another site 6. Build a multi-storey, mixed-use structure (including a full serviced older adult recreation centre) on another site 7. Build a multi-storey, mixed-use structure (including a full serviced older adult recreation centre) as an addition to the Rockway Centre 8. Build a multi-storey, mixed-use structure (including a full serviced older adult recreation centre) in place of the Rockway Centre, on the same site Given the number and the complexity of the options, concept designs were prepared for options 2, 3, 4 and 5. Given that there were not any significant changes to option 1, nor was there sufficient information for options 6, 7 and 8, concept designs were not developed. Each of the options was evaluated using eight criteria, and an advantages/disadvantages analysis was completed. The eight criteria used included: Functionality to meet current and future interests Market appeal to current and future customers Durability/age/life-cycle value Degree of disruptiveness to programming during construction Capital cost to the City Operating cost implications Impact on the heritage value on the Rockway Centre and other site attributes Value for capital investment Also, a community-wide Forum was hosted, and the options were displayed and/or presented at approximately 24 locations and events across the City. They were also posted on the City web site to raise awareness and gather input regarding the community’s top choices. Recommended Option Upon a thorough review of all of the existing information, technical input and analysis, and community opinion, the project team’s preferred option is option 4, Expand and modify Forest Heights Community Centre to incorporate a full-service Older Adult Recreation Centre. This option was preferred for the following reasons: the relative cost-effectiveness of the option to meet the identified needs of older adult programming into the future, the site can accommodate the recommended building expansion, as well as the parking and outdoor facilities at grade, the location is adjacent to a transportation hub and other complementary facilities, the renovation and expansion can be staged and is less disruptive to programming than the other options, the project addresses the future need for expansion at the Forest Heights Community Centre, and 13b - 4 the expansion at this site would evenly distribute our older adult centres throughout the city, is in a part of the city that has a high concentration of adults 50+, and would not require the purchase of any additional land. ALIGNMENT WITH CITY OF KITCHENER STRATEGIC PLAN: Community Priority: Quality of Life “Our shared vision is for Kitchener to be a community that invests in maintaining basic services, in addition to amenities such as community centres, museums, theatres, art galleries, and leisure facilities, even if that means paying higher taxes.” Community Priority: Leadership and Community Engagement “Our shared vision is for Kitchener to be a community in which the residents are engaged and active in decision making about local issues.” Foundation: Efficient and Effective Government Public Sector Leadership Anticipate and be responsive to legislative changes and external pressures. o Promote continuous improvement to ensure corporate policies, processes and o systems are sustainable, innovative and adaptable. FINANCIAL IMPLICATIONS: Currently there is no capital budget allocation for any of the eight options brought forward in the feasibility study and business case. For this reason, staff recommends Council refer the findings of the feasibility study to the Leisure Facilities Master Plan update, to be considered and prioritized against other recreation facility priorities within the community, and to the preparation of a new Development Charges Background Study and Bylaw scheduled for completion in 2014. COMMUNITY ENGAGEMENT: See Consultation section above. ACKNOWLEDGED BY: Michael May, DCAO Community Services 13b - 5 13b - 6 13b - 7 Summary Rockway Centre Feasibility Study and Business Case Purpose and Scope The purpose of the study was to: Define the current and future requirement for older adult progra support that need for Kitchener residents, and examine the abili meet its share of those evolving needs - within the context of w community centres and by other providers within the community. Identify and analyze options and recommend future directions for site, including associated capital cost and high level operating Examine community partnership opportunities for facility, progra related to options for the Rockway Centre. During the course of the study the scope was expanded to include The initial community consultation was expanded to include an on Influenced by comments from the community, other options for pro recreation facility were explored, including other sites. A Heritage Impact Assessment of the Rockway Centre and site, the the adjacent Rockway Golf Course was prepared, and high level co regarding the impact of the emerging options. Concept plans were prepared for four of the options. The evaluation of options was expanded to include community-wide travelling exhibit with comment cards paired with an online surv The Planning Context The older adult population: The size and proportion of the senior adult population across Canada and Ontario has been gradually increasing for several dec generation (age 48-67 in 2013) now entering their senior adult y of older adults will accelerate. The last of the Baby Boomers w 40-50 years, depending on longevity. Statistics Canada predicts reach 22.5% of the total population by 2031, 24.5% by 3036 and 2 aging will slow after 2036 as the Baby Boom generation reaches a In 2011, 35.8% of the national population was age 50+. The Onta Kitchener, the age 50+ figure was 31.1%. The age 65+ figures we respectively. Note that Kitchener is somewhat younger than Cana Compared to 2006, this represents an increase of 9,405 age 50+ r 55+ residents and 2,680 age 65+ residents. The highest concentration of age 50+ residents in Kitchener is i with Stanley Park and Grand River community centres central to t centres within areas of high concentration of age 50+ residents Heights, Doon Pioneer Park, Centreville Chicopee, Breithaupt and 3 13b - 8 kilometre radius of the Rockway Community Centre, 19,235 age 50+ which represented 36.3% of the population of that area. 6,825 r Kitchener identifies their ‘older adult’ population as age 50+. of the Kitchener population (approximately 40,000) could be age Waterloo projected total population for Kitchener of 304,655. Ethnicity: The Kitchener-Waterloo Census Metropolitan Area (Kitchener, Wat Cambridge) has a rich ethno-cultural composition. In 2006, 13.8 a visible minority, with South Asian leading at 3.6%, followed b and Latin American at 1.5%. Although the national average for ‘ 20.4%, the 2006 foreign-born population of the Kitchener-Waterlo the total population and was distributed as follows: Europe (12. (3.4%), and Africa (1.06%). By 2031, it is predicted that the visible minority population in be in range of 26.5-29.9% (an increase of 92-112%). Based on St top ten visible minority groups will likely be (in ranked order) South Asian, Arab, Korean, and Black, West Asian, Japanese Chinese, Southeast Asian, Latin American, Filipino, The Statistics Canada study is titled ‘Projections of the Divers 2006-2031’ (March, 2010). Increasing ethnic diversity in the older adult population will h promotion of older adult social, recreation and wellness program Overcoming barriers to participation in public and non-profit pr adults will become a more significant issue to effectively addre affordability, acceptance of newcomers by seniors who are establ and reluctance to join mainstream groups and programming outside within each ethno-cultural community. Supply The following three City community centres are the main supplier and related services. Rockway Centre Breithaupt Centre Downtown Community Centre However, many programs and services for adults and senior adults neighbourhood associations at other City-owned community centres groups, heath agencies, the Region of Waterloo, the YMCA, nine S retirement residences, and entities within the commercial sector social, recreation and wellness programs and related services fo Kitchener. 4 13b - 9 Evolving Demand for Services and Facilities for Older Adults The principle sources of information contributing to the definit workshops, the first Community Forum, direct requests to the Cit national leisure trends and best practices, the on-line adult su 2010 provincial study of older adult centres. Influenced by the big Baby Boom generation, the older adult mark interested in a wider range of leisure interests, with increasin facilities. They are more physically active and healthier, and opportunities to help extend life. Some will have a greater abi leisure and wellness interests and activities (although some sec not be financially secure). This emerging market of older adult more globally aware, and has a greater interest in life-long lea environmental ethic, is self-motivated, and more likely to be lo fulfillment. Some are more likely to continue working, even if to offer as much of their spare time for volunteering as previou They will be more independent, technologically savvy and mobile. All of this is in contrast to ‘traditional’ seniors who are the have been the principle customers of our seniors’ centres and pr Marketing professionals have branded the new, younger aging adul ‘Zoomers’. A third principle sub-market is the increasing number of frail e and the Baby Boom generation reaches that phase of their life cy projected by Statistics Canada to triple in size by 2056. When thinking about older adults, it is important to recognize t are a number of submarkets within the senior adult population - ability, urban/rural location, income, ethno-cultural background A transition is underway. What is expected to happen is that mo interests of traditional older adults will be retained for a dec older seniors age out of significant involvement in activities. interests will be augmented by a new set of interests and level the Baby Boom generation. The youngest of the age 50+ adults wi and wellness, health promotion, active recreation pursuits, the environment, life-long learning, all aspects of the arts, the di anticipated that tomorrow’s older adult will more likely want to participate in activities based on their ability rather than age as a ‘senior’. They will avoid programs, groups and facilities adults’ or ‘mature adults’. Activities such as bingo, shufflebo board games may be avoided by many because they are often associ generation of senior adults. Many activities regularly requested by age 50+ adults cannot be Centre, ranging from expanded fitness/wellness and educational o 5 13b - 10 gym-based sports, performance and creative arts, and food-relate activities and amenities. VIP Membership In 2011, VIP memberships totalled 2,007 for all three community adult programming in Kitchener. That figure is down 16% from 20 was 2,389, and down 24% since 1997 when the membership totalled VIP membership represented 2.96% of the 67,915 residents who wer the age 50+ population totalled 42,510, the comparable figure wa Kitchener residents, the 2011 figure of 1,352 represents only 2% Below are a few details about the membership. Rockway Centre In 2011, 34% (677) of members registered at the (down 33% since 2004, and down 38.2% since 1997 with the largest decline in 2011). Breithaupt Centre In 2011, 25% (506) of members registered at the (down 9% since 2004, and down 34.8% since 1997). Downtown Community Centre In 2011, 41% (824) of members registered at the (similar to 2004, but up 6.6% since 1997). The average age of VIP members has been increasing, influenced ban aging population and the declining number of younger members. Members who registered at older than at the other two centres, while members registering a youngest. The Rockway Centre With its homey, friendly and secure atmosphere that has been ach members, the support of the staff and volunteers, the dedicated types of programs and activities offered, the Rockway Centre app and expectations of many who use it today. However, the number continues to decline. The small size and linear layout of the b characteristics of the rooms; the water infiltration problem in deficiencies, the undersized elevator and other accessibility de and characteristics of the facility are increasingly limiting th accommodate, thus reducing the overall appeal and functionality interior is rearranged. This is particularly the case for young into the future. The Rockway Centre will increasingly be in competition with all recreation and wellness opportunities for adults that are and wi beyond. Increasingly, the Rockway Centre will only be able to a uses. If the building is retained, most of the repairs identified in t assessment will have to be completed, with the associated capita depending on what is retained, the cost to preserve the building will add to the other costs associated with retaining the struct 6 13b - 11 The relatively small size of the site limits the size of facilit an addition to the existing building or via a new purpose-build increases, so will parking requirements, with some or most locat depending on facility size, uses and capacity. Surrounded by ma expanded. It is a busy location, a circumstance that will conti The Options The investigation began by looking at repair and renovation or e building. The study committee also examined the possibility of Rockway site. During the initial round of consultations, the po and exploring the opportunity of a mixed use development on the were both suggested. As the project progressed, eight options e involving the Rockway Centre. The centrepiece of all of the opt centre, but three of the options incorporated other uses which m (rental or condominium) or a retirement residence, and offices a older adult market. Each option was developed within the scope of this feasibility s not initially include conceptual design or site planning. Howev consulting with the community, it was decided that preparing a c the options would greatly enhance the understanding of all of th additional research and analysis is necessary to define the scop conceptual designs were completed for them. The option to repai Centre would not change the layout significantly, so a design wa For the full-service older adult recreation centre, a space prog desired and optional components, and assigned an approximate siz established the overall size of the facility at approximately 35 influenced by the nature of each of the options. For each optio this facility was estimated along with operating cost implicatio guiding To help shape the vision and concept for the older adult recreat principles were also developed. See the main document. Characteristics of the Ideal Older Adult Recreation Centre The following are the characteristics of the ideal older adult r high quality secure energy-efficient welcoming, comfortable and homey flexible/adaptable suitable colours and textures bright with natural light accessible to transit and major roads single story facility Components of the Ideal Full-Service Older Adult Recreation Cent (approximately 35,000 square feet) The following components have been identified from all of the re desirable: a welcoming, comfortable lobby 7 13b - 12 flexible, multi-use program rooms of a creative arts studio various sizes that can accommodate storage for motorized scooters and active and passive recreation activities bicycles a teaching kitchen a patio with BBQs an aerobic exercise studio quiet sitting areas a gymnasium/auditorium shuffleboard courts circulation space that can be used for horseshoe pits walking walking paths (depending on the site) social/sitting spaces throughout floral gardens, green space and a a café and a flexible space for the noon community garden (depending on the hour meal program site) a games room Once the options were developed as far as required for the scope evaluated. The seven criteria noted below were identified to as point scale was used to score each option against the criteria. were also identified for each option to assist with the evaluati from the second Community Forum, the community presentations and provided an additional and separate layer of assessment of the o The Evaluation Criteria: Functionality – to meet current and Capital cost future interests Operating cost implications (expenses and potential to generate revenue) Market appeal – to current and future customers Impact on heritage value and attributes Durability/age/life cycle value – new vs. of the Rockway Centre old building Value for capital investment Degree of disruptiveness during construction The eight options are described below, including an overview/sum advantages, disadvantages and costs. 8 13b - 13 Option One: Repair the Rockway Centre and Modify the Facility to Meet Access Requirements Summary Complete the required repairs and Increased energy efficiency after improvements to the building including upgrades. foundation drainage, barrier-free access, Do not have to purchase another site kitchen replacement, large elevator, Disadvantages increased energy efficiency. Capital investment only slight improves Consider minor structural changes. the functionality and appeal of the Features facility. No additional space added, some spaces Uncertainty over extent of remedial action required to address leaky will be lost due to larger washrooms. Updated decor. foundation and potential soil contamination. Meets AODA accessibility requirements. Does not meet the needs of many current Site and most future older adults, especially Retains current amenities. mid-age and younger seniors. The entire Rockway Centre program will No impact on parking (112 spaces). Served by Transit Route #7. have to be relocated during renovation. Capital invested in a 60+ year old Advantages building. Retains the Rockway Centre on current Costs site. Preliminary Construction Cost Estimate: Meets needs of many current users. $2-4 million Required the smallest capital investment. . Highest operating cost per square foot Retains the exterior heritage values and most of the interior heritage attributes. and lowest potential for revenue (score 1/5). Renovations will extend the life of the building. Currently no capital budget allocation for renovation costs. ________________________________________________________________ 9 13b - 14 Option Two: Expand the Rockway Centre and Preserve the Heritage Exterior Summary Addition to existing Rockway Centre – Parking accommodated at grade. Retains heritage values of the exterior. to the west (toward Preston Street) and south. Do not have to purchase another site. Designed to retain and display exterior Disadvantages heritage features. Interior heritage attributes are not Major renovations required to the interior to create more functional areas, retained, along with the ancillary buildings. to modernize all services and meet accessibility standards. Uncertainty over extent of remedial action required to address leaky Addition would be designed to provide a full-services older adult recreation foundation and potential soil contamination. centre. 37,750 square foot facility. The three-floor design is retained, resulting in a less efficient layout, lower Features appeal, and increased capital and operating costs. Several multi-purpose rooms of various sizes – suitable for active and passive All programs will have to be relocated during construction. activities; gymnasium/auditorium; lobby; social spaces; cafe; walking path. Capital is invested in a 60+ year old building. Food services located on main level. Opportunity to address the ‘below grade’ Need to acquire the lot containing the billboards. feel of the lower level of the building. Parking is reduced with anticipated Site increase in use. Necessary to purchase lot at King and Costs Preston streets (containing billboards). Preliminary Construction Cost Estimate: Surface parking reduced from 112 to 101 $10 million plus cost to acquire the land spaces. containing the billboards. Outdoor amenities will be reduced. Not including cost for unknown site Serviced by Transit Route #7. remedial work and cost to purchase the lot containing the billboards. Advantages Medium operating expenses per square Retains Rockway Centre on same site. foot and good revenue potential (score: The functionality and appeal of the 4/5). overall facility is greatly enhanced Fair value for capital investment (score Will meet the needs of current and future 2.5/5). older adults who desire a centre. Currently no capital budget allocation exists. ________________________________________________________________ 10 13b - 15 Option Three: Replace the Rockway Centre with a Purpose-Built Full-Service Old Recreation Centre Summary Approximately 31,500 square foot, Do not have to purchase another site. purpose-built, full-service older adult Disadvantages recreation centre in place of the existing Rockway Centre programs would have building. to be relocated during construction. Features The exterior heritage values and interior Several multi-purpose rooms of various heritage attributes of the facility will be lost. sizes – suitable for active and passive activities; gymnasium/auditorium; Will incur demolition cost in the order of $350,000-$400,000. lobby; social spaces; cafe; walking path. Single storey design Uncertainty over extent of potential soil contamination. Site Costs Necessary to purchase lot at King and Preston streets (containing billboards). Preliminary Construction Cost Estimate: $8.5 million Surface parking reduced from 112 to 91 plus demolition costs spaces. (approximately $370,000) and the cost to Outdoor amenities will be reduced. acquire the land containing the Site re-grading to optimize layout. billboards. Serviced by Transit Route #7. Not including cost for unknown site remedial work and cost to purchase the Advantages lot containing the billboards. Retains Rockway Centre on current site. Lowest operating expenses per square Purpose-build facility will achieve foot and excellent revenue potential highest level of functionality and appeal. (score: 4/5). Parking accommodated at grade. Good value for capital investment (score Will meet the needs of current and future 4/5). older adults who desire a centre. Currently no capital budget allocation Energy-efficient design. exists. ________________________________________________________________ 11 13b - 16 Option Four: Expand and Modify Forest Heights Community Centre to Incorporate Service Older Adult Recreation Centre Summary Will enhance and add value to an existing community centre serving all Addition to accommodate a full-service older adult social and recreation ages. Leverage existing facilities to meet some program. Enlarge the existing facility to 33,000 of the programming needs of an older adult recreation centre. square feet – and rearrange some of the interior spaces and outdoor facilities. Will meet the needs of current and future older adults who desire a centre. All Rockway Centre programs would move to a new, more functional and As part of a multi-purpose community facility, this configuration may be more appealing facility and additional programs would be added. appealing than a stand-alone older adult recreation centre. Features Addresses the need for a future expansion of this community centre. Designed to provide a full-service older adult recreation centre within a Located in a part of the city that is home to a high concentration of age 50+ community centre also serving the Forest Heights community. residents. This west end location results in good Several multi-purpose rooms of various sizes – suitable for active and passive distribution of older adult facilities. Large site will accommodate more activities; gymnasium/auditorium; lobby; social spaces; cafe; walking path. outdoor amenities and facilities. No disruption to the current Rockway Existing facility has three multi-purpose rooms and a single gym to incorporate program while the facility is under into the enlarged facility. construction and minimal disruption of Retains and relocates the pre-school neighbourhood association programs facility. during construction. Do not have to purchase another site. Site Disadvantages 1700 Queen’s Blvd., near intersection of Queen’s Blvd. and Fischer-Hallman Rd. Will not retain the current site of the Adjacent to transit hub served by six Rockway Centre. different bus routes and the iXpress Costs route. Sufficient parking accommodated at Preliminary Construction Cost Estimate: $6.5 million grade (132 spaces). . On-site fire and ambulance services. Low operating expenses per square foot, Adjacent amenities such as a shopping especially for the new components, and mall. excellent revenue potential (score 4.5/5). Among highest value for capital Advantages investment (score 5/5). Purpose-build addition will achieve a Currently no capital budget allocation high level of functionality and appeal. exists. May be able to off-set part of the capital cost if the Rockway site is sold. 12 13b - 17 Option Five: Build a Full-Service Older Adult Recreation Centre on Another Si Summary Advantages Purpose-build facility will achieve the 35,000 square foot purpose-build, full- service older adult recreation centre. highest level of functionality and appeal. Will meet the needs of current and future Depending on the site, the facility could be a single or two-storey building. older adults who desire a centre. No disruption to the current Rockway Features program while the facility is constructed. Allows for alternative uses of the Several multi-purpose rooms of various sizes – suitable for active and passive Rockway site. activities; gymnasium/auditorium; Disadvantages lobby; social spaces; cafe; walking path. Requires the purchase 3-5 acres of land. Site Will not retain the current site of the Rockway Centre. 3-5 acre site with undetermined location. Key criteria for a site includes: adequate Costs size to accommodate the building, parking and outdoor facilities and Preliminary Construction Cost Estimate: $8.5 million . amenities; close proximity to a major roadway, creating excellent access and Additional cost will be incurred to purchase a new site (although may be visibility/exposure; direct access to public transit; not too close to another able to off-set all or part of the cost if the Rockway Centre site is sold). existing or planned community centre; and within an area of the city with a high Lowest operating expenses per square foot and excellent potential for revenue percentage of older adults. 142 parking spaces accommodated at generation (score: 5/5). High value for capital investment (score grade. 4/5). Currently no capital budget allocation exists. ________________________________________________________________ 13 13b - 18 Option Six: Build a Multi-storey, Mixed-use Structure (including a full-serv recreation centre) on Another Site Summary The required detailed analysis of this existing or planned community centre; option cannot be completed within the and within an area of the city with a high scope of this project and consequently percentage of older adults. concept drawings have not been Advantages developed for this option. Purpose-build facility will achieve Market research is required to determine the best mix of uses to complement the highest level of functionality and appeal. Will meet the needs of current and future older adult recreation centre component (e.g., retail, offices, housing) and to older adults who desire a centre. Complements older adult social and develop a site concept. A high density development analysis for recreation program with other compatible uses. the chosen site would have to be completed to determine feasibility. Parking can be accommodated at grade, assuming the site is large enough. This would likely involve a private/public partnership. No disruption to the current Rockway program while the facility is constructed. Assumes a 35,000 square foot full- service older adult recreation centre as Allows for alternative uses of the Rockway site. the key component. Disadvantages Features The older adult recreation centre Requires purchase of land. Will not retain the current site of the component would include several multi- purpose rooms of various sizes – suitable Rockway Centre. for active and passive activities; Costs gymnasium/auditorium; lobby; social Preliminary Construction Cost Estimate: spaces; cafe; walking path. $8.5 million Other uses to be determined. (for recreation centre only) – does not include land cost or the cost Site of ‘other’ facilities (TBD). Undetermined site location, Potential for some costs to be off-set characteristics and size. through private/public partnership. Key criteria for a site includes: adequate Additional cost will be incurred to size to accommodate the building, purchase a new site (although may be parking and outdoor facilities and able to off-set all or part of the cost if the amenities; close proximity to a major Rockway Centre site is sold). roadway, creating excellent access and Lowest operating expenses per square visibility/exposure; direct access to foot and excellent revenue potential public transit; not too close to another. (score 5/5). High value for capital investment (score 4.5/5). Currently no capital budget allocation exists 14 13b - 19 Option Seven: Build a Multi-storey, Mixed-use Structure (including a full-serv recreation centre) as an Addition to the Rockway Centre Summary Complements older adult social and The required detailed analysis of this recreation program with other option cannot be completed within the compatible uses. scope of this project and consequently Potentially retains heritage values of the concept drawings have not been exterior (depending on design). Do not have to purchase another site. developed for this option. Market research is required to determine Disadvantages the best mix of uses to complement the older adult recreation centre component Interior heritage attributes are not retained, along with the ancillary (e.g., retail, offices, housing) and to develop a site concept. buildings. Efforts to retain exterior heritage values A high density development analysis for the Rockway site would have to be will incur additional capital cost. All programs will have to be relocated completed to determine feasibility. Would likely involve a private/public during construction. Capital is invested in a 60+ year old partnership. Assumes a 35,750 square foot full-building. Need to acquire the lot containing the service older adult recreation centre as the key component. billboards. The recreation component could exceed Features two storeys, resulting in less efficient layout, increased size and capital and The older adult recreation centre component would include several multi-operating costs – and also reduced appeal. purpose rooms of various sizes – suitable for active and passive activities; Most parking will be underground – more costly and less appealing. gymnasium/auditorium; lobby; social spaces; cafe; walking path. Costs Other uses to be determined. Preliminary Construction Cost Estimate: $10 million Site (for recreation centre only) Necessary to purchase lot at King and – does not include cost of ‘other’ facilities (TBD) – not including Preston streets (containing billboards). Will require underground parking. unknown site redial work and cost to purchase the lot containing the Outdoor amenities will be reduced. Site re-grading to optimize layout. billboards. medium operating expenses per square Serviced by Transit Route #7. foot and good revenue potential (score Advantages 3/5). Retains Rockway Centre on same site. medium value for capital investment (score 3/5). Purpose-built addition will enhance overall functionality and appeal. Currently no capital budget allocation exists. Will meet the needs of current and future older adults who desire a centre. Potential for some costs to be off-set through private/public partnership. 15 13b - 20 Option Eight: Build a Multi-storey, Mixed-use Structure (including a full-serv recreation centre) in Place of the Rockway Centre on the Same Si Summary Will meet the needs of current and future older adults who desire a centre. The required detailed analysis of this option cannot be completed within the Complements older adult social and recreation program with other scope of this project and consequently concept drawings have not been compatible uses. Do not have to purchase another site. developed for this option. Market research is required to determine Disadvantages the best mix of uses to complement the older adult recreation centre component Rockway Centre programs would have to be relocated during construction. (e.g., retail, offices, housing) and to develop a site concept. The exterior heritage values and interior heritage attributes of the facility will be A high density development analysis for the Rockway site would have to be lost. Will incur demolition cost in the order of completed to determine feasibility. This would likely involve a $350,000-$400,000. Uncertainty over extent of potential soil private/public partnership. Assumes a 31,500 square foot full-contamination. The recreation component could exceed service older adult recreation centre as the key component. two storeys, resulting in less efficient layout, increased size and capital and Features operating costs – and also reduced appeal. The older adult recreation centre component would include several multi-Most parking will be underground – more costly and less appealing. purpose rooms of various sizes – suitable for active and passive activities; Costs gymnasium/auditorium; lobby; social spaces; cafe; walking path. Preliminary Construction Cost Estimate: $8.5 million (for recreation centre only) Other uses to be determined. – does not include land cost or the cost Site of ‘other’ facilities (TBD) – not Necessary to purchase lot at King and including unknown site redial work, the cost to purchase the lot containing the Preston streets (containing billboards). Will require underground parking. billboards, and demolition costs (approximately $370,000). Outdoor amenities will be reduced. Site re-grading to optimize layout. Lowest operating expenses per square foot and excellent revenue potential Serviced by Transit Route #7. (score 5/5). Advantages High value for capital investment (score Retains Rockway Centre on same site. 4/5). Currently no capital budget allocation Purpose-build facility will achieve the highest level of functionality and appeal. exists. Potential for some costs to be off-set through private/public partnership. 16 13b - 21 The Preferred Option After in-depth review of all of the data and opinion, the Projec to expand and modify Forest Heights Community Centre to include a f Considering the potential heritage designation of the Rockway recreation centre. Council, Project Team members developed two lists, one consideri and the other not. Option Four was the clear choice from both r The redesign and expansion would ensure that key components of t the older adult clientele during prime occupancy times. And tha and the support of staff and volunteers, a safe and secure ‘home achieved for the many older adults who seek this environment and visitors to ‘their’ centre. Rationale The reasons behind the recommended option are summarized below a concerns with the Rockway Centre and site. Also considered are investing in Forest Heights Community Centre. 1.There are concerns about the suitability of investing in the sma containing the Rockway Centre. Although the site can accommodat concepts that involve just the recreation centre, insufficient s grade-level parking and desirable outdoor facilities and feature 2.If the option to replace the Rockway Centre with a new facility storey building (in order to increase space for parking and outd perceived to be less desirable than a single floor facility, esp demographic. 3.Adding onto the Rockway Centre in a fashion that retains the ori displays most of the exterior features and provides adequate int will result in a building that would need to be larger than a ne extra size will add capital cost and will be more costly to oper result in the preservation of the interior heritage attributes o 4.Repairing, upgrading and renovating the existing building to dea problems and to meet accessibility standards, but not enlarging that would not meet most of the recreational and social interest adults, and the nature of the building would be much less usable efficient than a new or enlarged and redesigned facility. 5.There are many unknowns about subsurface conditions at the Rockw costly remedial work to address, regardless of the option select 6.Expanding and redesigning Forest Heights Community Centre is the to provide a new older adult recreation centre, due in part to t facility that can be incorporated into a redesigned and enlarged programming and activities, but also programs for all ages. 7.The site that accommodates the Forest Heights Community Centre i accommodate the recommended building expansion, as well as the r desired outdoor facilities and amenities to meet all ages. 8.The Forest Heights Community Centre is adjacent to a transportat complementary nearby facilities including a shopping mall. 17 13b - 22 9.Renovation and expansion of the Forest Heights Community Centre will not be overly disruptive to programming at the Centre, and programming would not need to be moved to other sites during con 10.There are advantages for an older adult facility to be a key com purpose community centre like Forest Heights that contain indoor features to be shared that are not typical of a stand-alone olde 11.The proposed project addresses the need for a future expansion o Community Centre. 12.Forest Heights Community Centre is located in an area of the cit concentration of age 50+ residents. 13.This west end location will result in good distribution of older City of Kitchener. 14.It is the only ‘new site’ option that does not require the City through purchasing. Implications Some implications of the recommended option include: Although some of the demand will be accommodated by the renovate Heights Community Centre, this option will result in the closure older adult recreation centre which may produce a deficiency in Figures 23 the west-central part of the City where about half of the age 50 and 24 that identify the areas of highest concentration of age 50+ res Where possible, older adult programming will have to be increase within this part of the city to compensate for the loss of the R Freeing the Rockway Centre from accommodating age 50+ programmin opportunity for another more suitable public use for the facilit repairs and renovations will still be required. If the facility is designated as a heritage site and another pub Rockway Centre in the near future, the facility will have to be protect the exterior values and interior attributes as identifie also have to be protected from vandalism. In 2011, 18,500 age 50+ residents lived within a 2.5 km. radius Community Centre, representing almost 30% of the residents. The (including Forest Heights, Forest Hill and Meinzinger Park-Lakes has the highest concentration of age 50+ residents. Attendance at Forest Heights Community Centre is the third highest of all c option to expand Forest Heights Community Centre as conceived in selected, the growing population in this part of Kitchener will with high demand coming from middle-age and older adults. Implementation Regardless of the direction decided by City Council, the Rockway utilized for age 50+ programming and related activities for some recreation centre is established elsewhere, it will take several funding, and design and construct a facility. In the mean time, be required to maintain the Rockway Centre as a safe and useable 18 13b - 23 If the Rockway Centre is not retained as an older adult recreati the community centres within the vicinity of the Rockway Centre age demographic. Five other community centres are situated in t potential candidates for expanded age 50+ programming. A transi members will have to be developed if the older adult program is as age 50+ programming is increased in other nearby community ce Rockway Centre members should be mitigated somewhat by the fact Centre arrive by automobile, and some travel from across the Cit If one of the options involving the Rockway Centre is chosen, th will have to be moved to other facilities for a period of betwee Even if Option One is selected, the required construction activi activities. If the Rockway Centre and site is designated as a heritage facil will have to be developed. If the Urban Design Brief identifies reasonable potential for a to be developed on the Rockway site, either as a replacement fac facility, the market appeal of such a development and the potent partnership will have to be researched as a follow-up investigat Regardless of the option decided upon, a capital funding strateg Currently, funding for this initiative is not included in the te 19 13b - 24 13b - 25 13b - 26 May 2013 Project Team Rockway Centre Feasibility Study and Business Case City of Kitchener The RETHINK GROUP, AECOM Canada Architects Limited and C. Talbot Rockway Centre FeasibilityStudy and Business Case to submit this Final Report for the . The document represents the results of work completed over the past We have examined key characteristics of the older adult populati levels; predictions about growth and change in this market; loca registration, facility utilization, and Rockway and other VIP me leisure activities and best practices; and the assets and issues (including a facility condition assessment and a cultural herita included consultation with hundreds of Rockway Centre and other groups, municipal staff and residents – through the Steering Com submissions, five workshops, two community-wide forums, two comm response via the city web site. From all of the analysis and consultations, eight options emerge the study. A concept design was prepared for four of the option using seven criteria, and an advantages/disadvantages analysis w Forum was hosted at the Rockway Centre, the options were display dozen locations and events across the City, and the options were awareness and gather input regarding the top choices and rationa After thorough review of all of the technical input and analysis option has been identified. It has been a pleasure to work with the Project Team, municipal Centre and other VIP members, and residents from across the City provides direction regarding the future of the Rockway Centre an and facilities are provided for age 50+ adults in Kitchener goin Respectfully submitted, The RETHINK GROUP Robert Lockhart, Partner 13b - 27 Table of Contents Page Letter of Transmittal Table of Contents ii Acknowledgements 1 Summary 3 Chapter One: Introduction 21 1.1 Purpose and Objectives 21 1.2 Process/Approach 22 1.3 Report Format 24 Chapter Two: The Senior Adult Population 25 2.1 National and Provincial Pictures 25 2.2 Kitchener 27 2.2.1 The Current Population 27 2.2.2 Where Older Adults Live In Kitchener 27 2.2.3 Family Status 28 2.2.4 Shifting Ethno-cultural Characteristics 28 2.2.5 Income 29 2.2.6 Regional Population Projections 30 Chapter Three: Supply 35 3.1 Introduction 35 3.2 Principle Providers of Senior Adult Programming and Related 3.2.1 Brief History of Older Adult Facilities in Kitchener 3.2.2 Programs and Services Provided at the Rockway Centre 3.2.3 Programs and Services for Adults Age 50+ at the Breithaup 3.2.4 Programs and Services for Adults Age 50+ at the Downtown Community Centre 37 3.2.5 Adult Programming Provided at Ten Other Community Centres through Neighbourhood Associations 37 3.2.6 Ongoing Activities and Groups 39 3.2.7 Numerous Other Service Providers Operate within the City 3.2.8 Mayors Advisory Council for Kitchener Seniors 3.2.9 Centre Advisory Councils 40 3.2.10 SHARE Support Services 41 3.2.11 The Process for Program and Service Planning 4 13b - 28 Chapter Four: Demand 43 4.1 Introduction 43 4.2 Demand Indicators from this Study 43 4.2.1 The Five Workshops 43 4.2.2 The June Community Forum 46 4.2.3 The City-wide Survey 47 4.2.4 Requests to City Staff that Cannot be Accommodated at the Rockway Centre 50 4.3 Trends in Program Registration 51 4.4 Demand Indicators from Other Sources 52 4.5 Summary of Requests for Programs, Activities and Events at t 4.6 VIP Membership 53 4.6.1 Overview 53 4.6.2 Membership in Relation to the Age 50+ Population and the Total Population 55 4.6.3 Age Profile of Members 56 4.7 Profile of Members of Older Adult Centres Across Ontario 4.8 Conclusions about Demand and Trends in Leisure Interests and Re: Older Adults 59 Chapter Five: The Rockway Centre 65 5.1 The Building and Site 65 5.1.1 Site Characteristics 65 5.1.2 Building Components 66 5.1.3 Key Assets of the Facility 66 5.1.4 Key Issues with the Facility 67 5.1.5 The 2010 Building Condition Assessment 80 5.2 The Heritage Impact Assessment 82 5.3 Perspectives about the Rockway Centre from the Community Con 5.3.1 Response from the Workshops 84 5.3.2 Response from the June Community Forum 85 5.3.3 Response from the City-wide Survey 86 5.4 Implications for the Rockway Centre 86 Chapter Six: Identification and Evaluation of Options 87 6.1 Introduction 87 6.2 Vision, Guiding Principles and Space Program for the Ideal Full-Service Older Recreation Adult Centre 6.2.1 Vision and Guiding Principles 88 6.2.2 Space Program and Scope and Size of the Centre 6.3 The Options 91 6.4 Evaluation of the Options 104 6.4.1 The Technical Evaluation 104 6.4.2 The Advantages/Disadvantages Evaluation 107 6.4.3 Community Ranking of Options 112 13b - 29 6.5 The Preferred Option 116 6.5.1 The Selection Process 116 6.5.2 The Recommended Option 117 6.5.3 Rationale 117 6.5.4 Implications 118 Chapter Seven: Implementation 119 Appendix A: Highlights of Building Bridges to Tomorrow - A User of Older Adult Centres in Ontario 121 Appendix B: Notes from the Five Workshops 125 Appendix C: Notes from the June Community Forum 167 Appendix D: Details about Programs and Services Offered at the Three Principle Facilities Catering to Older Adults 183 Appendix E: Details about Age 50+ Program Registration 189 Appendix F: Results of the Community Review of Options 191 Appendix G: Details of the Preliminary Construction Cost Estimat Options Two, Three, Four and Five 213 13b - 30 13b - 31 Acknowledgements The RETHINK GROUP consulting team would like to thank the members o for their input and commitment to this project. Project Team Members Janet Speight, Rockway Centre representative  Liz Leedham , Rockway Centre representative  Lew Ford, MACKS representative  Jennifer Urosevic, Neighbourhood Association representative  Frank Etherington – City Councillor, Ward 9  Mark Hildebrand, Director, Community Programs and Services  Deb Campbell, Manager, Community Resource Centres  Lynda Stewart, District Facilitator  Colleen Collins, Manager, Corporate Communications  Cynthia Fletcher, Director, Facilities Management  Andrew Pinnell, Senior Planner  Dylan Matthews, Business Analyst  Rod Regier, Executive Director, Economic Development  LoriAnn Palubeski, Manager, Program and Resource Services  Linda Pretty, Administrative Assistant  Other staff joined the Project Team as required. Leon Bensason, Co-Ordinator, Culture Heritage and Planning  Robert Morgan, Capital Investment Advisory  We would also like to thank the hundreds of VIP members, other K stakeholder group who participated in and contributed through th the two Community Forums, the two surveys and the City web site. 13b - 32 13b - 33 Summary Purpo se and Scope The purpose of the study was to: Define the current and future requirement for older adult progra  support that need for Kitchener residents, and examine the abili meet its share of those evolving needs - within the context of w community centres and by other providers within the community. Identify and analyze options and recommend future directions for  site, including associated capital cost and high level operating Examine community partnership opportunities for facility, progra  related to options for the Rockway Centre. During the course of the study the scope was expanded to include The initial community consultation was expanded to include an on  Influenced by comments from the community, other options for pro  recreation facility were explored, including other sites. A Heritage Impact Assessment of the Rockway Centre and site, the  the adjacent Rockway Golf Course was prepared, and high level co regarding the impact of the emerging options. Concept plans were prepared for four of the options.  The evaluation of options was expanded to include community-wide  travelling exhibit with comment cards paired with an online surv The Planning Context The older adult population: The size and proportion of the senior adult population across Canada and Ontario has been gradually increasing for several dec generation (age 48-67 in 2013) now entering their senior adult y of older adults will accelerate. The last of the Baby Boomers w 40-50 years, depending on longevity. Statistics Canada predicts reach 22.5% of the total population by 2031, 24.5% by 3036 and 2 aging will slow after 2036 as the Baby Boom generation reaches a In 2011, 35.8% of the national population was age 50+. The Onta Kitchener, the age 50+ figure was 31.1%. The age 65+ figures we respectively. Note that Kitchener is somewhat younger than Cana Compared to 2006, this represents an increase of 9,405 age 50+ r 55+ residents and 2,680 age 65+ residents. 13b - 34 The highest concentration of age 50+ residents in Kitchener is i with Stanley Park and Grand River community centres central to t centres within areas of high concentration of age 50+ residents Heights, Doon Pioneer Park, Centreville Chicopee, Breithaupt and kilometre radius of the Rockway Community Centre, 19,235 age 50+ which represented 36.3% of the population of that area. 6,825 r Kitchener identifies their ‘older adult’ population as age 50+. of the Kitchener population (approximately 40,000) could be age Waterloo projected total population for Kitchener of 304,655. Ethnicity: The Kitchener-Waterloo Census Metropolitan Area (Kitchener, Wat Cambridge) has a rich ethno-cultural composition. In 2006, 13.8 a visible minority, with South Asian leading at 3.6%, followed b and Latin American at 1.5%. Although the national average for ‘ 20.4%, the 2006 foreign-born population of the Kitchener-Waterlo the total population and was distributed as follows: Europe (12. (3.4%), and Africa (1.06%). By 2031, it is predicted that the visible minority population in be in range of 26.5-29.9% (an increase of 92-112%). Based on St top ten visible minority groups will likely be (in ranked order) South Asian, Arab, Korean, and  Black, West Asian, Japanese  Chinese, Southeast Asian,  Latin American, Filipino,  The Statistics Canada study is titled ‘Projections of the Divers 2006-2031’ (March, 2010). Increasing ethnic diversity in the older adult population will h promotion of older adult social, recreation and wellness program Overcoming barriers to participation in public and non-profit pr adults will become a more significant issue to effectively addre affordability, acceptance of newcomers by seniors who are establ and reluctance to join mainstream groups and programming outside within each ethno-cultural community. Supply The following three City community centres are the main supplier of a and related services. Rockway Centre  Breithaupt Centre  Downtown Community Centre  13b - 35 However, many programs and services for adults and senior adults neighbourhood associations at other City-owned community centres groups, heath agencies, the Region of Waterloo, the YMCA, nine S retirement residences, and entities within the commercial sector social, recreation and wellness programs and related services fo Kitchener. Evolving Demand for Services and Facilities for Older Adults The principle sources of information contributing to the definit workshops, the first Community Forum, direct requests to the Cit national leisure trends and best practices, the on-line adult su 2010 provincial study of older adult centres. Influenced by the big Baby Boom generation, the older adult mark interested in a wider range of leisure interests, with increasin facilities. They are more physically active and healthier, and opportunities to help extend life. Some will have a greater abi leisure and wellness interests and activities (although some sec not be financially secure). This emerging market of older adult more globally aware, and has a greater interest in life-long lea environmental ethic, is self-motivated, and more likely to be lo fulfillment. Some are more likely to continue working, even if to offer as much of their spare time for volunteering as previou They will be more independent, technologically savvy and mobile. All of this is in contrast to ‘traditional’ seniors who are the have been the principle customers of our seniors’ centres and pr Marketing professionals have branded the new, younger aging adul ‘Zoomers’. A third principle sub-market is the increasing number of frail e and the Baby Boom generation reaches that phase of their life cy projected by Statistics Canada to triple in size by 2056. When thinking about older adults, it is important to recognize t are a number of submarkets within the senior adult population - ability, urban/rural location, income, ethno-cultural background A transition is underway. What is expected to happen is that mo interests of traditional older adults will be retained for a dec older seniors age out of significant involvement in activities. interests will be augmented by a new set of interests and level the Baby Boom generation. The youngest of the age 50+ adults wi and wellness, health promotion, active recreation pursuits, the environment, life-long learning, all aspects of the arts, the di 13b - 36 anticipated that tomorrow’s older adult will more likely want to participate in activities based on their ability rather than age as a ‘senior’. They will avoid programs, groups and facilities adults’ or ‘mature adults’. Activities such as bingo, shufflebo board games may be avoided by many because they are often associ generation of senior adults. Many activities regularly requested by age 50+ adults cannot be Centre, ranging from expanded fitness/wellness and educational o gym-based sports, performance and creative arts, and food-relate activities and amenities. VIP Membership In 2011, VIP memberships totalled 2,007 for all three community t focus on age 50+ adult programming in Kitchener. That figure is down 16% from 20 was 2,389, and down 24% since 1997 when the membership totalled VIP membership represented 2.96% of the 67,915 residents who wer the age 50+ population totalled 42,510, the comparable figure wa Kitchener residents, the 2011 figure of 1,352 represents only 2% Below are a few details about the membership. Rockway Centre In 2011, 34% (677) of members registered at the (down 33% since 2004,  and down 38.2% since 1997 with the largest decline in 2011). Breithaupt Centre In 2011, 25% (506) of members registered at the (down 9% since 2004,  and down 34.8% since 1997). Downtown Community Centre In 2011, 41% (824) of members registered at the (similar to  2004, but up 6.6% since 1997). The average age of VIP members has been increasing, influenced bn aging population and the declining number of younger members. Members who registered at older than at the other two centres, while members registering a youngest. The Rockway Centre With its homey, friendly and secure atmosphere that has been ach me mbers, the support of the staff and volunteers, the dedicated na types of programs and activities offered, the Rockway Centre app and expectations of many who use it today. However, the number continues to decline. The small size and linear layout of the b characteristics of the rooms; the water infiltration problem in deficiencies, the undersized elevator and other accessibility de and characteristics of the facility are increasingly limiting th accommodate, thus reducing the overall appeal and functionality 13b - 37 interior is rearranged. This is particularly the case for young into the future. The Rockway Centre will increasingly be in competition with all recreation and wellness opportunities for adults that are and wi beyond. Increasingly, the Rockway Centre will only be able to a uses. If the building is retained, most of the repairs identified in t assessment will have to be completed, with the associated capita depending on what is retained, the cost to preserve the building will add to the other costs associated with retaining the struct The relatively small size of the site limits the size of facilit an addition to the existing building or via a new purpose-build increases, so will parking requirements, with some or most locat depending on facility size, uses and capacity. Surrounded by ma expanded. It is a busy location, a circumstance that will conti The Options The investigation began by looking at repair and renovation or e building. The study committee also examined the possibility of Rockway site. During the initial round of consultations, the po and exploring the opportunity of a mixed use development on the were both suggested. As the project progressed, eight options e involving the Rockway Centre. The centrepiece of all of the opt centre, but three of the options incorporated other uses which m (rental or condominium) or a retirement residence, and offices a older adult market. Each option was developed within the scope of this feasibility s not initially include conceptual design or site planning. Howev consulting with the community, it was decided that preparing a c the options would greatly enhance the understanding of all of th additional research and analysis is necessary to define the scop conceptual designs were completed for them. The option to repai Centre would not change the layout significantly, so a design wa For the full-service older adult recreation centre, a space prog desired and optional components, and assigned an approximate siz established the overall size of the facility at approximately 35 influenced by the nature of each of the options. For each optio this facility was estimated along with operating cost implicatio 13b - 38 To help shape the vision and concept for the older adult recreat principles were also developed. Characteristics of the Ideal Older Adult Recreation Centre The following are the characteristics of the ideal older adult r high quality secure  energy-efficient welcoming, comfortable and homey  flexible/adaptable suitable colours and textures  bright with natural light accessible to transit and major roads  single story facility  Components of the Ideal Full-Service Older Adult Recreation Cent (approximately 35,000 square feet) a welcoming, comfortable lobby a games room flexible, multi-use program rooms of a creative arts studio various sizes that can accommodate storage for motorized scooters and active and passive recreation activities bicycles a teaching kitchen a patio with BBQs an aerobic exercise studio quiet sitting areas a gymnasium/auditorium shuffleboard courts circulation space that can be used for horseshoe pits walking walking paths (depending on the site) social/sitting spaces throughout floral gardens, green space and a a café and a flexible space for the noon community garden (depending on the hour meal program site) Once the options were developed as far as required for the scope evaluated. The seven criteria noted below were identified to as point scale was used to score each option against the criteria. were also identified for each option to assist with the evaluati from the second Community Forum, the community presentations and provided an additional and separate layer of assessment of the o The Evaluation Criteria: Functionality – to meet current and Capital cost  future interests Operating cost implications (expenses  and potential to generate revenue) Market appeal – to current and future  customers Impact on heritage value and attributes  Durability/age/life cycle value – new vs. of the Rockway Centre  old building Value for capital investment  Degree of disruptiveness during  construction 13b - 39 The eight options are described below, including an overview/sum advantages, disadvantages and costs. 13b - 40 Option One: Repair the Rockway Centre and Modify the Facility to Meet Access Requirements Summary Complete the required repairs and Renovations will extend the life of the improvements to the building including building. foundation drainage, barrier-free access, Increased energy efficiency after upgrades. Do not have to purchase another site kitchen replacement, large elevator, increased energy efficiency. Disadvantages Consider minor structural changes. Capital investment only slight improves the Features functionality and appeal of the facility. Uncertainty over extent of remedial action No additional space added, some spaces will be lost due to larger washrooms. required to address leaky foundation and potential soil contamination. Updated decor. Does not meet the needs of many current and Meets AODA accessibility requirements. most future older adults, especially mid-age Site and younger seniors. The entire Rockway Centre program will have Retains current amenities. No impact on parking (112 spaces). to be relocated during renovation. Served by Transit Route #7. Capital invested in a 60+ year old building. Costs Advantages $2-4 Retains the Rockway Centre on current site. Preliminary Construction Cost Estimate: million . Meets needs of many current users. Highest operating cost per square foot and Required the smallest capital investment. Retains the exterior heritage values and most lowest potential for revenue (score 1/5). of the interior heritage attributes. Currently no capital budget allocation for renovation costs. ________________________________________________________________ 13b - 41 Option Two: Expand the Rockway Centre and Preserve the Heritage Exterior Summary Will meet the needs of current and future Addition to existing Rockway Centre – to the older adults who desire a centre. west (toward Preston Street) and south. Parking accommodated at grade. Designed to retain and display exterior Retains heritage values of the exterior. heritage features. Do not have to purchase another site. Major renovations required to the interior to create more functional areas, to modernize all Disadvantages services and meet accessibility standards. Interior heritage attributes are not retained, Addition would be designed to provide a full- along with the ancillary buildings. services older adult recreation centre. Uncertainty over extent of remedial action 37,750 square foot facility. required to address leaky foundation and potential soil contamination. Features The three-floor design is retained, resulting in Several multi-purpose rooms of various sizes a less efficient layout, lower appeal, and – suitable for active and passive activities; increased capital and operating costs. gymnasium/auditorium; lobby; social spaces; All programs will have to be relocated during cafe; walking path. construction. Food services located on main level. Capital is invested in a 60+ year old building. Opportunity to address the ‘below grade’ feel Need to acquire the lot containing the of the lower level of the building. billboards. Parking is reduced with anticipated increase Site in use. Necessary to purchase lot at King and Preston streets (containing billboards). Costs Surface parking reduced from 112 to 101 $10 Preliminary Construction Cost Estimate: spaces. million plus cost to acquire the land Outdoor amenities will be reduced. containing the billboards. Serviced by Transit Route #7. Not including cost for unknown site remedial work and cost to purchase the lot containing Advantages the billboards. Retains Rockway Centre on same site. Medium operating expenses per square foot The functionality and appeal of the overall and good revenue potential (score: 4/5). facility is greatly enhanced Fair value for capital investment (score 2.5/5). Currently no capital budget allocation exists. ________________________________________________________________ 13b - 42 Option Three: Replace the Rockway Centre with a Purpose-Built Full-Service Old Recreation Centre Summary Approximately 31,500 square foot, purpose-Will meet the needs of current and future built, full-service older adult recreation centre older adults who desire a centre. in place of the existing building. Energy-efficient design. Do not have to purchase another site. Features Disadvantages Several multi-purpose rooms of various sizes – suitable for active and passive activities; Rockway Centre programs would have to be gymnasium/auditorium; lobby; social spaces; relocated during construction. The exterior heritage values and interior cafe; walking path. Single storey design heritage attributes of the facility will be lost. Will incur demolition cost in the order of Site $350,000-$400,000. Uncertainty over extent of potential soil Necessary to purchase lot at King and Preston streets (containing billboards). contamination. Surface parking reduced from 112 to 91 Costs spaces. $8.5 Outdoor amenities will be reduced. Preliminary Construction Cost Estimate: million Site re-grading to optimize layout. plus demolition costs (approximately Serviced by Transit Route #7. $370,000) and the cost to acquire the land containing the billboards. Advantages Not including cost for unknown site remedial Retains Rockway Centre on current site. work and cost to purchase the lot containing Purpose-build facility will achieve highest the billboards. level of functionality and appeal. Lowest operating expenses per square foot Parking accommodated at grade. and excellent revenue potential (score: 4/5). Good value for capital investment (score 4/5). Currently no capital budget allocation exists. ________________________________________________________________ 13b - 43 Option Four: Expand and Modify Forest Heights Community Centre to Incorporate Service Older Adult Recreation Centre Summary Addition to accommodate a full-service older Leverage existing facilities to meet some of adult social and recreation program. the programming needs of an older adult Enlarge the existing facility to 33,000 square recreation centre. feet – and rearrange some of the interior Will meet the needs of current and future spaces and outdoor facilities. older adults who desire a centre. All Rockway Centre programs would move to As part of a multi-purpose community a new, more functional and appealing facility facility, this configuration may be more and additional programs would be added. appealing than a stand-alone older adult recreation centre. Features Addresses the need for a future expansion of Designed to provide a full-service older adult this community centre. Located in a part of the city that is home to a recreation centre within a community centre high concentration of age 50+ residents. also serving the Forest Heights community. Several multi-purpose rooms of various sizes This west end location results in good distribution of older adult facilities. – suitable for active and passive activities; Large site will accommodate more outdoor gymnasium/auditorium; lobby; social spaces; cafe; walking path. amenities and facilities. Existing facility has three multi-purpose No disruption to the current Rockway program while the facility is under rooms and a single gym to incorporate into the enlarged facility. construction and minimal disruption of Retains and relocates the pre-school facility. neighbourhood association programs during construction. Site Do not have to purchase another site. 1700 Queen’s Blvd., near intersection of Disadvantages Queen’s Blvd. and Fischer-Hallman Rd. Will not retain the current site of the Rockway Adjacent to transit hub served by six different bus routes and the iXpress route. Centre. Sufficient parking accommodated at grade Costs (132 spaces). $6.5 On-site fire and ambulance services. Preliminary Construction Cost Estimate: million Adjacent amenities such as a shopping mall. . Low operating expenses per square foot, Advantages especially for the new components, and Purpose-build addition will achieve a high excellent revenue potential (score 4.5/5). level of functionality and appeal. Among highest value for capital investment Will enhance and add value to an existing (score 5/5). community centre serving all ages. Currently no capital budget allocation exists. May be able to off-set part of the capital cost if the Rockway site is sold. ________________________________________________________________ 13b - 44 Option Five: Build a Full-Service Older Adult Recreation Centre on Another Si Summary Advantages 35,000 square foot purpose-build, full-service Purpose-build facility will achieve the highest older adult recreation centre. level of functionality and appeal. Depending on the site, the facility could be a Will meet the needs of current and future single or two-storey building. older adults who desire a centre. No disruption to the current Rockway Features program while the facility is constructed. Several multi-purpose rooms of various sizes Allows for alternative uses of the Rockway site. – suitable for active and passive activities; gymnasium/auditorium; lobby; social spaces; Disadvantages cafe; walking path. Requires the purchase 3-5 acres of land. Site Will not retain the current site of the Rockway 3-5 acre site with undetermined location. Centre. Key criteria for a site includes: adequate size Costs to accommodate the building, parking and $8.5 Preliminary Construction Cost Estimate: outdoor facilities and amenities; close million proximity to a major roadway, creating . Additional cost will be incurred to purchase a excellent access and visibility/exposure; direct new site (although may be able to off-set all access to public transit; not too close to another existing or planned community or part of the cost if the Rockway Centre site centre; and within an area of the city with a is sold). Lowest operating expenses per square foot high percentage of older adults. and excellent potential for revenue generation 142 parking spaces accommodated at grade. (score: 5/5). High value for capital investment (score 4/5). Currently no capital budget allocation exists. ________________________________________________________________ 13b - 45 Option Six: Build a Multi-storey, Mixed-use Structure (including a full-serv recreation centre) on Another Site Summary The required detailed analysis of this option existing or planned community centre; and cannot be completed within the scope of this within an area of the city with a high project and consequently concept drawings percentage of older adults. have not been developed for this option. Advantages Market research is required to determine the best mix of uses to complement the older Purpose-build facility will achieve highest adult recreation centre component (e.g., retail, level of functionality and appeal. offices, housing) and to develop a site Will meet the needs of current and future older adults who desire a centre. concept. A high density development analysis for the Complements older adult social and recreation chosen site would have to be completed to program with other compatible uses. Parking can be accommodated at grade, determine feasibility. assuming the site is large enough. This would likely involve a private/public partnership. No disruption to the current Rockway program while the facility is constructed. Assumes a 35,000 square foot full-service Allows for alternative uses of the Rockway older adult recreation centre as the key component. site. Disadvantages Features The older adult recreation centre component Requires purchase of land. would include several multi-purpose rooms of Will not retain the current site of the Rockway Centre. various sizes – suitable for active and passive activities; gymnasium/auditorium; lobby; Costs social spaces; cafe; walking path. $8.5 Preliminary Construction Cost Estimate: Other uses to be determined. million (for recreation centre only) – does not Site include land cost or the cost of ‘other’ Undetermined site location, characteristics facilities (TBD). Potential for some costs to be off-set through and size. private/public partnership. Key criteria for a site includes: adequate size to accommodate the building, parking and Additional cost will be incurred to purchase a new site (although may be able to off-set all outdoor facilities and amenities; close or part of the cost if the Rockway Centre site proximity to a major roadway, creating excellent access and visibility/exposure; direct is sold). access to public transit; not too close to Lowest operating expenses per square foot and excellent revenue potential (score 5/5). another. High value for capital investment (score 4.5/5). Currently no capital budget allocation exists. ________________________________________________________________ 13b - 46 Option Seven: Build a Multi-storey, Mixed-use Structure (including a full-serv recreation centre) as an Addition to the Rockway Centre Summary The required detailed analysis of this option Will meet the needs of current and future cannot be completed within the scope of this older adults who desire a centre. project and consequently concept drawings Complements older adult social and recreation have not been developed for this option. program with other compatible uses. Market research is required to determine the Potentially retains heritage values of the exterior (depending on design). best mix of uses to complement the older adult recreation centre component (e.g., retail, Do not have to purchase another site. offices, housing) and to develop a site Disadvantages concept. A high density development analysis for the Interior heritage attributes are not retained, Rockway site would have to be completed to along with the ancillary buildings. Efforts to retain exterior heritage values will determine feasibility. incur additional capital cost. Would likely involve a private/public partnership. All programs will have to be relocated during construction. Assumes a 35,750 square foot full-service Capital is invested in a 60+ year old building. older adult recreation centre as the key component. Need to acquire the lot containing the billboards. Features The recreation component could exceed two The older adult recreation centre component storeys, resulting in less efficient layout, would include several multi-purpose rooms of increased size and capital and operating costs – and also reduced appeal. various sizes – suitable for active and passive Most parking will be underground – more activities; gymnasium/auditorium; lobby; social spaces; cafe; walking path. costly and less appealing. Other uses to be determined. Costs $10 Site Preliminary Construction Cost Estimate: million Necessary to purchase lot at King and Preston (for recreation centre only) – does not include cost of ‘other’ facilities (TBD) – not streets (containing billboards). including unknown site redial work and cost Will require underground parking. Outdoor amenities will be reduced. to purchase the lot containing billboards. Site re-grading to optimize layout. medium operating expenses per square foot Serviced by Transit Route #7. and good revenue potential (score 3/5). medium value for capital investment (score Advantages 3/5). Retains Rockway Centre on same site. Currently no capital budget allocation exists. Purpose-built addition will enhance overall Potential for some costs to be off-set through functionality and appeal. private/public partnership. ________________________________________________________________ 13b - 47 Option Eight: Build a Multi-storey, Mixed-use Structure (including a full-serv recreation centre) in Place of the Rockway Centre on the Same Si Summary The required detailed analysis of this option Purpose-build facility will achieve the highest cannot be completed within the scope of this level of functionality and appeal. project and consequently concept drawings Will meet the needs of current and future have not been developed for this option. older adults who desire a centre. Market research is required to determine the Complements older adult social and recreation program with other compatible uses. best mix of uses to complement the older adult recreation centre component (e.g., retail, Do not have to purchase another site. offices, housing) and to develop a site Disadvantages concept. A high density development analysis for the Rockway Centre programs would have to be Rockway site would have to be completed to relocated during construction. The exterior heritage values and interior determine feasibility. heritage attributes of the facility will be lost. This would likely involve a private/public partnership. Will incur demolition cost in the order of $350,000-$400,000. Assumes a 31,500 square foot full-service Uncertainty over extent of potential soil older adult recreation centre as the key component. contamination. The recreation component could exceed two Features storeys, resulting in less efficient layout, The older adult recreation centre component increased size and capital and operating costs would include several multi-purpose rooms of – and also reduced appeal. Most parking will be underground – more various sizes – suitable for active and passive costly and less appealing. activities; gymnasium/auditorium; lobby; social spaces; cafe; walking path. Costs Other uses to be determined. $8.5 Preliminary Construction Cost Estimate: million Site (for recreation centre only) – does not Necessary to purchase lot at King and Preston include land cost or the cost of ‘other’ streets (containing billboards). facilities (TBD) – not including unknown site Will require underground parking. redial work and the cost to purchase the lot Outdoor amenities will be reduced. containing the billboards and demolition costs Site re-grading to optimize layout. (approximately $370,000). Serviced by Transit Route #7. Lowest operating expenses per square foot and excellent revenue potential (score 5/5). Advantages High value for capital investment (score 4/5). Retains Rockway Centre on same site. Currently no capital budget allocation exists. Potential for some costs to be off-set through private/public partnership. ________________________________________________________________ 13b - 48 The Preferred Option After in-depth review of all of the data and opinion, the Projec to expand and modify Forest Heights Community Centre to include a f Considering the potential heritage designation of the Rockway recreation centre. Council, Project Team members developed two lists, one consideri and the other not. Option Four was the clear choice from both r The redesign and expansion would ensure that key components of t the older adult clientele during prime occupancy times. And tha and the support of staff and volunteers, a safe and secure ‘home achieved for the many older adults who seek this environment and visitors to ‘their’ centre. Rationale The reasons behind the recommended option are summarized below a concerns with the Rockway Centre and site. Also considered are investing in Forest Heights Community Centre. 1.There are concerns about the suitability of investing in the sma containing the Rockway Centre. Although the site can accommodat concepts that involve just the recreation centre, insufficient s grade-level parking and desirable outdoor facilities and feature 2.If the option to replace the Rockway Centre with a new facility storey building (in order to increase space for parking and outd perceived to be less desirable than a single floor facility, esp demographic. 3.Adding onto the Rockway Centre in a fashion that retains the ori displays most of the exterior features and provides adequate int will result in a building that would need to be larger than a ne extra size will add capital cost and will be more costly to oper result in the preservation of the interior heritage attributes o 4.Repairing, upgrading and renovating the existing building to dea problems and to meet accessibility standards, but not enlarging that would not meet most of the recreational and social interest adults, and the nature of the building would be much less usable efficient than a new or enlarged and redesigned facility. 5.There are many unknowns about subsurface conditions at the Rockw costly remedial work to address, regardless of the option select 6.Expanding and redesigning Forest Heights Community Centre is the to provide a new older adult recreation centre, due in part to t facility that can be incorporated into a redesigned and enlarged programming and activities, but also programs for all ages. 7.The site that accommodates the Forest Heights Community Centre i accommodate the recommended building expansion, as well as the r desired outdoor facilities and amenities to meet all ages. Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 49 Page 17 8.The Forest Heights Community Centre is adjacent to a transportat complementary nearby facilities including a shopping mall. 9.Renovation and expansion of the Forest Heights Community Centre will not be overly disruptive to programming at the Centre, and programming would not need to be moved to other sites during con 10.There are advantages for an older adult facility to be a key com purpose community centre like Forest Heights that contain indoor features to be shared that are not typical of a stand-alone olde 11.The proposed project addresses the need for a future expansion o Community Centre. 12.Forest Heights Community Centre is located in an area of the cit concentration of age 50+ residents. 13.This west end location will result in good distribution of older City of Kitchener. 14.It is the only ‘new site’ option that does not require the City through purchasing. Implications Some implications of the recommended option include: Although some of the demand will be accommodated by the renovate  Heights Community Centre, this option will result in the closure older adult recreation centre which may produce a deficiency in Figures 23 the west-central part of the City where about half of the age 50 and 24 that identify the areas of highest concentration of age 50+ res Where possible, older adult programming will have to be increase  within this part of the city to compensate for the loss of the R Freeing the Rockway Centre from accommodating age 50+ programmin  opportunity for another more suitable public use for the facilit repairs and renovations will still be required. If the facility is designated as a heritage site and another pub  Rockway Centre in the near future, the facility will have to be protect the exterior values and interior attributes as identifie also have to be protected from vandalism. Implementation Regardless of the direction decided by City Council, the Rockway utilized for age 50+ programming and related activities for some recreation centre is established elsewhere, it will take several funding, and design and construct a facility. In the mean time, be required to maintain the Rockway Centre as a safe and useable If the Rockway Centre is not retained as an older adult recreati the community centres within the vicinity of the Rockway Centre age demographic. Five other community centres are situated in t Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 50 Page 18 potential candidates for expanded age 50+ programming. A transi members will have to be developed if the older adult program is as age 50+ programming is increased in other nearby community ce Rockway Centre members should be mitigated somewhat by the fact Centre arrive by automobile, and some travel from across the Cit If one of the options involving the Rockway Centre is chosen, th will have to be moved to other facilities for a period of betwee Even if Option One is selected, the required construction activi activities. If the Rockway Centre and site is designated as a heritage facil will have to be developed. If the Urban Design Brief identifies reasonable potential for a to be developed on the Rockway site, either as a replacement fac facility, the market appeal of such a development and the potent partnership will have to be researched as a follow-up investigat Regardless of the option decided upon, a capital funding strateg Currently, funding for this initiative is not included in the te Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 51 Page 19 13b - 52 Chapter One: Introduction 1.1 Background and Purpose Particularly since the completion of the Older Adult Strategy in considerable discussion about the future of the Rockway Communit maintained by the City, the 63 year old building has reached the significant investment is required to maintain its physical inte well as to ensure that it meets increasingly stringent provincia accessibility. In late 1970s, the building was renovated to con facility to support older adult programming. However, the facil seniors recreation centre. For a number of reasons, it was recommended by municipal staff o Rockway Centre be closed by January, 2011. It was also recommen offered at the Rockway Centre be accommodated in other community were already providing a good deal of programming for age 50+ ad with Rockway Centre members, other citizens and user groups, as associations failed to find agreement that programming and other could be transitioned to other facilities without the loss of th Centre and the dispersal of the “community of seniors” that was Some believed that it was necessary to create a facility that co in Kitchener. As a result, the following motion was brought to City of Kitchen 2010. The following resolution was passed. WHEREAS Kitchener Council after hearing from many residents, rec consensus on the future of older adult programming exists, pursu recommendation at this time is not in the best community interes further study enhanced levels of service for older adults would community. BE IT NOW RESOLVED that i. ongoing efforts with respect to the closure of the Rockway Se ii. That the City continue working with neighbourhood associatio coordinating and offering programming for all ages in our facili iii. That staff prepare a report about any maintenance and or ca maintenance necessary in the short term for the ongoing operatio facility; and further, Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 53 Page 21 iv. That staff do a feasibility study and business case analysis participant involvement to look at the long term use of the Rock of older adult service delivery and possible other uses. Within the next 20 years the number of seniors in Kitchener over approximately one third of the population (95,000 -100,000 resid continue to increase over the longer term. It is timely that th future of the Rockway Centre as one of the facilities that provi 50+ adults in the community and is a focal point/gathering place Purpose of the Study Research the culture, recreation, wellness and related needs and  (currently and into the future). Understand the way that the City of Kitchener provides these typ  programming and indirectly by supporting neighbourhood associati Centre. Understand who else in the non-profit, public and commercial sec  recreation, wellness and related services for senior adults in K Analyze the past and current membership of the Rockway Centre, a  and services provided at the Centre – looking for patterns and t Examine the ability of the Rockway Centre and site to meet the c  recreation and related needs and perspectives of age 50+ adults is provided at other community centres and by other providers wi Identify and analyze options and recommend future directions for  site, in accordance with the Council direction noted above. Determine estimated capital construction costs associated with o  Rockway Centre and site, as well as high level operating cost im Examine community partnership opportunities for facility, progra  related to options for the Rockway Centre. 1.2 Process/Approach The planning process outlined in the RFP and the original propos somewhat as the study unfolded. At about the half-way point, a the Rockway Centre was undertaken, as requested by Heritage Kitc the assessment of options. The number of options exceeded what the options looked beyond the Rockway Centre and site. As a res became more complex and comprehensive. The first two phases of the project focused on: Initial tasks to begin the project;  gather and analyze information about the age 50 + adult populati  context of population trends in Ontario and across Canada; Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 54 Page 22 examine the way that social, leisure and wellness services for o  Kitchener (including the role of the City and others, and the ca community centres in this regard); analysis of the VIP membership and recent trends;  examine the pattern of use of the Rockway Centre, Breithaupt Cen  Community Centre for age 50+ programming and related activities; research into the current and future social, leisure and wellnes  (literature, consulting team and municipal staff perspectives, a Centre members, stakeholders, municipal staff, the senior adult residents-at-large); research other leisure/community needs that could be accommodate  assess the physical and functional capabilities and limitations  the evolving needs of older adults (based on the recent facility other available information); and research financial parameters and strategic alliances/partnershi  potential capital and operating investments in the Rockway Centr Completion of Phase One of the Heritage Impact Assessment by the  phases Three Because of the complexity of identifying, developing and evaluat and Four as they were originally envisioned merged together. It was ant that one or at the most two options would emerge from the evalua most preferred and that all of the options would involve the Rockway Centre and that the final community consultation would be a community-wide one or two alternatives for the Rockway Centre and site. It was conceptual designs would be prepared to help illustrate some of the options that emerged (including an estimate of construction implications, as well as conceptual designs for four of the opti community in a three-step consultation process that involved a c Rockway Centre, an on-line opportunity to comment, and presentat locations around the city, accompanied by an invitation to comme third choice of options. Prior to the final community consultation, Phase Two of the Heri completed by MHBC. The second phase involved high level comment emerging options. In Phase Four, the broad uses and customer characteristics of an identified. As well, partnership and other strategic alliances implementation strategy prepared. Phase Five comprised report preparation, review and presentations. Civic engagement involved the following elements: A comprehensive communication program throughout the process;  Input via the project web site throughout the process;  Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 55 Page 23 A community-wide adult-focused survey of leisure interests, incl  Rockway Centre and older adults facilities and services – 1046 r Five workshops with Rockway members (2), other stakeholders, mun  senior adult leadership group – 140 participants (research phase First community-wide Forum in June, 2012 - 41 delegates (researc  Second community-wide Forum in February, 2013 – 160 delegates (e  Community-wide input into the options via a travelling exhibit w  with an online survey – 641 respondents (evaluation phase); and Eleven Project Team meetings.  1.3 Report Format The report is organized into seven chapters and seven appendices Chapter One: Introduction Chapter Two: The Senior Adult Population Chapter Three: Supply Chapter Four: Demand Chapter Five: The Rockway Centre Chapter Six: Identification and Evaluation of Options Chapter Seven: Implementation Appendix A: Highlights of Building Bridges to Tomorrow - A User Adult Centres in Ontario Appendix B: Notes from the Five Workshops Appendix C: Notes from the June Community Forum Appendix D: Details about Programs and Services Offered at the Facilities Catering to Older Adults Appendix E: Details about Age 50+ Program Registration Appendix F: Results of the Review of Options Appendix G: Details of the Preliminary Construction Cost Estimat Three, Four and Five Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 56 Page 24 Chapter Two: The Senior Adult Population 2.1 National and Provincial Pictures The size and proportion of the senior adult population across Ca gradually increasing for several decades. With the big Baby Boo 2013) now entering their senior adult years, the number and prop accelerate. In 2006, the percentage of age 50+ adults across Canada was 32.8 was 13.7%. For Ontario, the figures were slightly lower at 31.9 the City of Kitchener, the comparable figures were 28.6% and 11. younger population profile. By 2011, the national age 50+ figur figure to 35.1% and for Kitchener, the age 50+ figure was 31%. Figure 2 14.8%, 14.6% and 12.3% respectively. Refer to below for more details. The City of Kitchener considers older adults or seniors as age 5 65+ as in other communities. This came about some time ago in a being available to take earlier retirement. At that time, the C part of seniors programming. The ‘entry age’ limit was dropped could join the VIP membership as part of pre-retirement planning Over the next decade, there will be an increasing number of age 50- Boom generation moves into this age demographic. This generatio population for decades. The last of the Baby Boomers will be ag years, depending on longevity. Statistics Canada predicts that 22.5% of the total population by 2031, 24.5% by 3036 and 27.2% b will slow after 2036 as the Baby Boom generation reaches age 71- Given the large size of the Baby Boom generation, Statistics Can adult market in Ontario will increase by around 47% by 2031, bas growth scenario and the 2011 census population. Slower growing than fast growing communities where a larger proportion of in-mi families, which will reduces the median age in those faster grow Canadians are living longer and that will also contribute to a l the next 40-50 years, especially the age 85+ demographic (estima 2.9% of the total population between 2011 and 2031). Based on Statistics Canada population projections from the 2006 Figure 1 and medium growth scenarios, the following was predicted. Refer below. Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 57 Page 25 Projected Older Adult Population for Ontario, 2011-2031 20112031 Low Growth ScenarioMedium Growth Scenario Age Categories #%#%#% 50-54 1,006,1407.83979,1006.24 1,000,3006.08 55-64 1,630,27512.691,891,40012.05 1,923,60011.69 65-74 1,004,2647.811,924,80012.261,952,00011.86 75-84 627,6604.881,220,7007.781,258,7007.65 85+ 246,4001.92454,0002.89483,7002.94 50+ 4,514,74035.136,470,00041.2 6,618,30040.2 55+ 3,508,60027.35,490,90034.98 5,618,00034.13 65+ 1,878,32514.623,599,50022.933,694,40022.45 Median age of total 40.443.542.6 pop ulation Source: Statistics Canada Projections for Canada, the Provinces and Terr Growth Scenario 2010-2036, Table 10-7 and Medium Growth Scenario Note: The 2011 population represents the census population for Ontari Based on the medium growth scenario, the age 50+ population in O 35.1% of the total population in 2011 to 40.2% by 2031, and incr million to just over 6.6 million by 2031 (an increase of 2.1 mil By 2036, it is predicted that the number of senior adults (age 6 double the number that existed in 2009. Between 2015 and 2021, is predicted to surpass the number of children age 0-13 across C growth scenario is used. The values, philosophy and leisure interests that characterize t increasingly influence the older adult market, beginning with th moving into the older markets. Some of the influences of the Baby Boom population will be: a wider range of leisure interests – with greater emphasis on: f promotion, active recreation pursuits, the out-of-doors and the learning, all aspects of the arts, the digital world, and trips higher level of involvement in and commitment to their favourite  the ability to pay more for their leisure interests (although th  significant sector of this age group who will be around the pove a higher level of education and interest in life-long learning, a stronger environmental ethic, more mobile – will travel to experience/explore interests, much more technically savvy, and a greater willingness to be self-motivated and independent.  Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 58 Page 26 However, when thinking about older adults, it is important to re all. There are a number of submarkets within the senior adult p and others on ability, urban/rural location, income, ethno-cultu interests, etc. 2.2 Kitchener 2.2.1 The Current Population The 2006 population of the City of Kitchener was 204,668. The 2 reported to be 219,153, without the undercounts which are usuall applied at 3.5%, would result in a population of 226,823). The in population between 2006 and 2011 of 7.1%. By comparison, the and Ontario grew by 5.7%. For comparison purposes, the City of Figure 2 slowly at 1.3% and the City the Cambridge grew by 5.3% during th below. Some Age Cohort Stats, 2011 Census Figure 2 Kitchener Ontario Canada Age Categories # % % % 45-49 17,245 7.87 8.22 7.99 50-54 16,0657.337.837.94 55-59 13,655 6.23 6.73 6.99 60-64 11,3305.175.966.13 65-69 8,115 3.70 4.38 4.55 70-74 6,2602.863.433.44 75-79 4,9852.272.772.76 80+ 7,505 3.42 4.02 4.03 50+ 67,91530.9935.1335.84 55+ 51,850 23.66 27.3 27.90 65+ 26,86512.2614.6214.77 75+ 12,490 5.70 6.42 6.78 85+ 3,5251.611.581.93 Median Age 37.2 40.4 40.6 Source: Statistics Canada 2011 Census (without undercounts) 2. 2.2 Where Older Adults Live in Kitchener Figures 3and 4 (pages 38 and 39) illustrates where the highest concentration o lived in Kitchener in 2011. The census data is organized into t called dissemination areas or DAs. The city is also divided int of which comprise many DAs. The City of Kitchener has not yet a from the DAs to the planning communities. In 2011, 31.1% of the population was age 50 or Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 59 Page 27 Figure 3 older. In 2006, the average was 27.9%, which illustrates the ag shows the DAs where more than 31.1% of the population was age 50 areas are where the percentage of the age 50+ population was wel Figure 4 shows the number of residents age 50+ by DAs, with the darkest the DAs with the largest number of age 50+ residents. Figure 3 is best at illustrating concentrations of age 50+ residents, wi in the following planning communities (identified through visual unavailable at this time): Stanley Park, Rosemount, Rockway, Civ Hill, Heritage Park, Centreville Chicopee, Forest Heights, Pione Doon. When the data from the DAs is aligned to the planning com assessment will be possible. Overall, the highest concentration west-central part of the city, with Stanley Park and Grand River that area. The other community centres within areas of high con include: Rockway, Forest Heights, Doon Pioneer Park, Centreville Kingsdale. Within a 2.5 kilometre radius of the Rockway Centre, 19,235 age which represented 36.3% of the population of that area. 6,825 r The existence of a retirement residence, a long term care facili residential building catering to older adults will greatly influ a dissemination area. It should be noted that older adults resi less likely to attend programming and events in a senior’s centr leisure/social programming. 2.2.3 Family Status Of the 26,865 residents age 65+ in 2011, 24,770 lived in private ho part of a census family. A census family is defined by Statistics Canada as a married or Of the 8,250 residents aged 65+ law couple (with or without children), or a lone parent family. who did not live in a census family, 6,610 lived alone, 1,280 li with non-relatives. 2.2.4 Shifting Ethno-cultural Characteristics The Kitchener-Waterloo Census Metropolitan Area (Kitchener, Wate rich ethno-cultural composition. In 2006, 13.8% of the populati minority, with South Asian leading at 3.6%, followed by Chinese American at 1.5%. Although the national average for ‘visible mi 2006 foreign-born population of the Kitchener-Waterloo CMA repre population and was distributed as follows: Europe (12.6%), Asia Africa (1.06%). Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 60 Page 28 By 2031, it is predicted that the visible minority population in CMA will be in range of 26.5-29.9% (an increase of 92-112%). Based on Statistics Canada projections, the top ten visible minority groups will likely be South Asian, Arab, Korean, and  Black, West Asian, Japanese.  Chinese, Southeast Asian,  Latin American, Filipino,  Based on and , the foreign-born population is predicted continent of birthplace of residence to represent 28% of the total national population in 2031 (compared to 23% in 2006). By 2031, it is predicted that the foreign-born population will be f Asia (12.6%), the Americas (4.3%), Oceania and others  (0.17%). Europe (8.8%), Africa (2.2%), and  Note: The above percentages are of the total projected population of (projected by the Statistics Canada ‘reference’ scenario for the The Statistics Canada study is titled ‘Projections of the Divers 2006-2031’ (March, 2010). Implications: Increasing ethnic diversity in the older adult population will ha the effective promotion of older adult social, recreation and we services. Overcoming barriers to participation in public and no services for older adults will become a more significant issue t barriers include affordability, acceptance of newcomers by senio older adult groups, and reluctance to join mainstream groups and is made available within each ethno-cultural community. 2.2.5 Income In 2005, household income levels in Kitchener were below the pro Canada had not released income data for the 2011 Census in time percentage of older adult households typically have incomes belo income cut-off than other younger households. Life-long low inc percentage of divorced, separated and widowed female seniors; an categories of likely low income seniors. Implications: Although it is anticipated that the household income of future ol higher, there will remain segments of this market than will seek and who could require assistance to participate in fee-based pro Also, interest in Peer Helping groups could increase. Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 61 Page 29 2.2.6 Regional Population Projections The Region of Waterloo provides the following population forecas 2011 223,410 2026 286,135 2016 244,030 2031 304,655 2021 265,555 The population of Kitchener is somewhat younger than the average Note the much smaller percentages of older adults in Kitchener c Canada. Kitchener’s 2011 median age of the population was 37.2 40.4 and Canada at 40.6 years. The 2011 Census reported Kitchener’s older adult population as f and Canada): Age 50+ 67,915 (31%) Ontario (35.13%) Canada (35.8%) Age 55+ 51,850 (23.7%) Ontario (27.3%) Canada (27.9%) Age 65+ 26,865 (12.3%) Ontario (14.6%) Canada (14.8%) Compared to 2006, this represents an increase of 9,405 for the a age 55+ population and 2,680 for the age 65+ population. Projections for the Senior Adult Population for Kitchener to 203 Assuming that the population profile of the City of Kitchener co the national average, the proportion of older adults in Kitchene the national figures. As noted above, Statistics Canada recentl average for the age 50+ population to be 40.2% of the total popu population, it is projected to be 22.5% of the total population scenario). For the age 50+ population, the difference between K that of Canada was -4.85% and for the age 65+ population, it was maintaining those differences, the 2031 age 50+ population in Ki 108,000 of the total and in the order of . Based on a figure of 20% of the total for Kitchener, the 61,000 age 65+ population would be approximately in 2031. All numbers are based on a projected 2031 population for Kitchener of 304,655. Based on these projections, the number of age 50+ adults will in by 2031. The majority of consumers of leisure services will be dramatic shift from the traditional child and youth focus of the the ability of municipalities to provide leisure services, parti facilities that were selected, designed and sized to predominant youth. It will also challenge public, non-profit and commercial transportation, housing, education and retail to deal with the m population of older adults. Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 62 Page 30 Implications: Addressing the changing needs of this rapidly growing population adults will require adjustments in the City’s leisure service pr traditional focus on children and youth to also include the very make greater and more diverse demands on public resources than t will have implications for type and quality of programming, the proportion of direct programming over indirect service provision and outdoor facilities, promotion, and pricing and subsidy polic Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 63 Page 31 Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 64 Page 32 Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 65 Page 33 Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 66 Page 34 Chapter Three: Supply 3.1 Introduction The focus of this chapter is to provide an overview of the suppl wellness programs, events and services available to senior adult of the study on the Rockway Centre, more detail is provided for 3.2 Principle Providers of Senior Adult Programming and Related Services Three City community centres are the main supplier of age 50+ ad services, namely: Rockway Centre  Breithaupt Centre  Downtown Community Centre  However, many programs and services for adults and senior adults neighbourhood associations at other City-owned community centres chapter. Churches, non-profit groups, health agencies, the Regi Senior Neighbourhood clubs, retirement residences, and entities (among others) also provide social, recreation and wellness prog adults and older adults in Kitchener. 3.2.1 Brief History of Municipal Older Adult Facilities in Kitch The following brief history was originally documented in the Bac Adult Strategy prepared by dmA Planning and Management Services in May, 2009. The first facility dedicated to older adults was known as the Charl was located at 310 Charles Street. Originally built in 1964, it Municipal Senior Citizens Recreation Centre. The Kitchener Seni instrumental in lobbying for this facility. The Charles Street with an average age of 75 years. Over the next ten years, membe To alleviate the overcrowding at the Charles Street facility, th Street East was renovated in 1975 to accommodate the Rockway Gar Centre. Some programs moved to Rockway, while others remained a the Breithaupt Centre at 350 Margaret Avenue was expanded to acc number of older adults and older adult programming. Also in 198 renovated by the Belmont Club to become a dedicated facility for facility is no longer in existence and the program moved to Vict Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 67 Page 35 In the late 1980s, the Charles Street Centre was closed and the to 25 Joseph Street to the newly renovated basement of the forme was renamed Victoria School Centre. In August of 2005, the olde moved again to a newly renovated facility at 35 Weber Street, th High School. Once again, the centre’s name was changed to the D 3.2.2 Programs and Services Provided at the Rockway Centre The Rockway Centre was converted to a facility to serve older ad two-storey building with a basement and includes a small auditor six multi-purpose program rooms, a meeting room, the tuck shop a computer stations and a coat room, and eight offices. See Chapt For the Rockway Centre, programs and services range through the Health/Wellness/Fitness (22 programs/courses)  Dance (1 program)  Education/Information (5 programs/courses)  Arts/Culture and Recreation (22 programs/courses)  Personal Support Groups (7 groups)  The daily lunch hour meal program  Informal Socializing  Appendix D Refer to for the full description. 3.2.3 Programs and Services for Adults Age 50+ at the Breithaupt The Breithaupt Centre opened in 1964 to serve downtown Kitchener neighbourhoods. The facility contains a six lane 25 yard swimmi pool, a single gymnasium, six program rooms, a solarium with sna public access computers, an outdoor skating rink, and an outdoor was added in 1980. For the Breithaupt Centre, programs and services for older adult broad categories: Health/Wellness/Fitness (26 programs/courses)  Aquatic (5 courses)  Special Interest (7 programs/courses)  Appendix D Refer to for the full description. Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 68 Page 36 3.2.4 Programs and Services for Adults Age 50+ at the Downtown Community Centre This facility has been serving downtown Kitchener since 2005 and with change rooms, eight multi-use program rooms (one with a tea Hall, the billiards room, the Senior Day Program room, a pre-sch shop and adjacent social area, the Old Vic hair salon, and offic The centre offers programs, services and supports ongoing groups 50+. Anyone can participate in age 50+ programs, although non-m are listed below. For the Downtown Community Centre, programs and services for old following broad categories: Health/Wellness/Fitness (21 programs/courses)  Arts (3 programs/courses)  Special Interest (2 programs/courses)  Languages (3 courses)  Dance (9 programs/courses)  Bits and Bytes Computer Club (3 programs/events)  Computer Workshops (5 workshops)  Computer Courses (26 courses)  Personal Support Groups (1 group)  Old Vic daily lunch hour meal program  Foot Care Service  Hair Salon Adult Day Program Appendix D Refer to for the full description. 3.2.5 Adult Programming Provided at Ten Other Community Centres through Neighbourhood Associations The eleven other community centres include: Kingsdale (City programs offered at this Stanley Park  centre include: Shape Up with Weights, Centerville Chicopee  Stretch Class Using the Principles of Doon Pioneer Park  Yoga and Pilates, and Stability Ball – Country Hills  Beginner and Intermediate) Forest Heights  Mill Courtland  Victoria Hills  Williamsburg  Chandler Mowat  Bridgeport  Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 69 Page 37 Figure 5 summarizes the range and amount of adult programming offered at centres. Some of this programming is targeted to adults age 50+ programming is available to any adult, depending on ability. As Centre, the Breithaupt Centre, the Downtown Community Centre and Centre offer City programming that is specific to age 50+ adults Centre also has a particular focus on adult programming. In 201 and workshops offered for adults at these community centres, cat The centres offering the most programs and workshops in 2011 wer Stanley Park Community Centre (132 programs and workshops and 2,  Doon Pioneer Park Community Centre (89 programs and workshop and  Forest Heights Community Centre (91 programs and 1,433 attendanc  Williamsburg Community Centre (57 programs and 849 attendance)  Country Hills Community Centre (56 programs and 804 attendance)  The following nine Senior Neighbourhood clubs are associated wit Belmont Park Club – progressive Solo – Victoria Hills Community  Breithaupt Social Club – games, Bingo, pot luck dinners – Breith  Einigkeit Club (German) – Bingo, cards, billiards – Downtown Com  Kingsdale Seniors Club – Euchre, Solo, Bocce – Kingsdale Communi  Forest Heights ‘Happy Gang’ – Progressive Solo - Forest Heights  Stanley Park Club – Solo and Euchure - Stanley Park Community Ce  Victoria Park Club – Solo – Mill Courtland Community Centre  Victoria Hills Bid Euchure Club – Bid Euchure - Victoria Hills C  Westmount Club – Solo - Victoria Hills Community Centre  Adult Programming at Community Centres, All Seasons, All Ages Co BCC DCC MCCC CCCC DPPCC SPCC CHCC FHCC VHCC CMCC KCC WCC Program Categories 8 105 196 153 1,501 2,725 792 1,328 58 138 97 779 Fitness/Wellness 132 9 65 6 55 10 170 Education & Leaning 32 132 12 25 6 10 Arts and Crafts 42 18 34 15 9 167 General Interest 8 105 278 303 1,501 2,900 804 1,433 79 360 117 949 Total Attendance NA 15 14 20 85 126 56 91 NA 12 23 57 Total Programs 1 4 6 Number of Workshops (occasional) 4 56 56 Workshop Attendance Definitions and Examples for Each Category of Programming in Figur Fitness/Wellness: fitness programs, dance, sports programs, sports clubs (e.g., w  Education and Learning: Spanish Language Group, ESL, computers/technology  Arts and Crafts: Knitting, Pottery  General Interest: Healthy Cooking on a Budget  Workshops: are not an ongoing program – a single event  Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 70 Page 38 Community Centres BCC Breithaupt Community Centre CHCC Country Hills Community Centre DCC Downtown Community Centre FHCC Forest Heights Community Centre MCCC Mill Courtland Community Centre VHCC Victoria Hills Community Centre CCCC Centreville Chicopee Community Centre CMCC Chandler Mowat Community Centre DPPCC Doon Pioneer Park Community Centre KCC Kingsdale Community Centre SPCC Stanley Park Community Centre WCC Williamsburg Community Centre Notes re: Figure 5 Summer is the lightest season  Attendance varies greatly among community centres (attendance va  The number of programs offered also varies a great deal among th  Fitness/wellness programs are the most popular, and include danc  Stanley Park, Doon Pioneer Park and Forest Heights community cen  2011. Programming and activities are influenced by the nature and capa  commitment of each community association to programming to adult 3.2.6 Ongoing Activities and Groups At any time, there are around 60 interest/activity groups that a through fitness, sports, board/table games, support, hand crafts music, movies, and intellectual pursuits. Activities take place provide most of the age 50+ programming, but also at Fairview Ma (cycling), and Highland Courts (tennis). Currently, 35 groups o Rockway Centre, with 19 groups at the Breithaupt Centre and 23 g Community Centre. Some groups operate out of two centres (e.g., Scrabble, wood carving, shuffleboard) and several utilize all th talks, Bridge, Solo-Progressive). 3.2.7 Numerous Other Service Providers Operate within the City a In addition to programs, events and related services provided by neighbourhood associations and seniors clubs in the social, recr other programs and services that attract older adults are provid Golf courses (public and commercial)  Commercial fitness clubs, dance studios, martial arts facilities  arts programs A. R. Kaufman Family YMCA (offer programs for adults - no specif  adults) Adult and continuing education programs at the universities, the  schools. The libraries in Kitchener and Waterloo (book clubs, lecture ser  The Kitchener-Waterloo Art Gallery (arts and culture opportuniti  Kitchener-Waterloo Woodworking and Craft Centre – geared toward  a full range of woodworking equipment, tools and space for other glass and upholstery – a partnership between the cities of Kitch Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 71 Page 39 Historic attractions, including Doon Heritage Crossroads, Woodsi  Joseph Schneider Haus Museum and Gallery, and J. Steckle Heritag Outdoor opportunities available through the Grand River Conserva  Bingeman’s Park, Chicopee Ski Club, among others A number of volunteer-based community leagues that offer a varie  timer hockey, senior slo-pitch and softball, adult soccer, etc. Major special events such as the Kitchener-Waterloo Octoberfest,  Cruising on King Street, and the Christkindle Market Region of Waterloo (Home Safety program, Nutrition information,  Screening, physical activity guides, safe medication use, Osteop Health program, Sunnyside Long Term Care Home, Sunnyside Wellnes exercise programs, registered massage therapy, foot care, dental hygiene, services, a therapeutic spa for hydrotherapy, Tai Chi Qigong cla ) health, wellness and nutrition SHARE Support Services (see description below)  Waterloo Wellington Local Health Integration Network  Wing 404 – bridge and dinner  Cafes/coffee shops  Retirement residences, with their extensive in-house programs  3.2.8 Mayors Advisory Council for Kitchener Seniors This advisory council is described as a link between older adult – providing a representative voice for members of the older adul following purposes: Advises city staff and council on issues related to older adults  adults provided and/or supported by the City. Presents information on any major issues to Council, with the su  Is linked with local, provincial and national older adult organi  Promotes the positive image of older adults and recognizes their  Salute to Seniors event held every June. MACKS is comprised of twelve volunteers who represent older adul including two representatives from each of the three community c programming for older adults, as well as one representative from education and technology, environment, health, heritage and mult monthly from September to June. 3.2.9 Centre Advisory Councils Each of the three City community centres that provide significan services is supported by an advisory council which advises munic specific programs and services, and helps to market the programs All advisory council members must have a VIP membership. Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 72 Page 40 3.2.10 SHARE Support Services Kitchener’s Senior Helpers Aiding Retirees Through Experience (S older adult volunteers – known as peer helpers. The group provi information to other senior adults who are going through a diffi directors is responsible for fundraising, programming, promotion provide one-to-one support, offer information on issues of inter support groups. The support groups include: Bridging the Gap pre-retirement program  Caregiver support group  Divorced and Separated support group  Growing Further social group  New Beginnings grief support group  3.2.11 The Process for Program and Service Planning Courses that have been, and continue to be popular, are usually This can be somewhat limiting for the introduction of new progra capacity issues, so the opportunity for new courses and programs would be desired by staff and members. Programmers meet regular consider programming ideas, to ensure that there is duplication courses that are warranted, and to consider the best location fo In regard to special events, again this is done collaboratively events are not happening on the same day. Advisory Councils oft generation and the design and implementation of special events. volunteer committees comprised of Centre members along with a st particular special event. All of the programmers do research into emerging areas of intere from current members and course participants. In regard to services, at present, most of the services that are hour meal program, the tuck shops, peer helping programs, etc.) years. Some, such as the noon hour meal program are in decline; usage. Consideration of services takes place collaboratively wi from different areas. Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 73 Page 41 13b - 74 Chapter Four: Demand 4. 1 Introduction Principle sources of information contributing to the definition workshops, the first Community Forum, direct requests to the Cit national generic leisure trends and best practices, the on-line Section 4.7 the 2010 provincial study of older adult centres. See for conclusions. 4.2 Demand Indicators from this Study 4.2.1 The Five Workshops During May, 2012, five workshops were facilitated with the follo participants: Rockway VIP Members (two sessions)  City of Kitchener staff  stakeholder groups/agencies/partners  older adult leadership groups (representatives of the three Cent  representatives of the Mayors Advisory Council for Kitchener Sen Appendix B See for the detailed notes from these workshops. Perceived Trends in Leisure Interests The following is a summary of the input from the workshops about interests for older adults. The active lifestyles of an increasing proportion and number of  much greater interest in different types and levels of programs/ Greater diversity (ethno-cultural, gender, languages)  Attitudes/values (more self-centred, focused on own health and w  community) Greater interest in intellectually influenced activities  Increasing interest in programs and activities that integrate mi  Participation based on ability rather than age  Increasing interest in improved health wellness programming/oppo  Interest in support groups  More technologically savvy and greater interest in related progr  groups/networks Increasing requirement for improved physical accessibility in fa  Increasingly mobile and more willing to travel further to get wh  utilizing the commercial sector – less dedicated/loyal to one ce Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 75 Page 43 Conversely, some older adults will chose to stay close to home (  limitations) Learning how to live on reduced income  Some will remain working past the traditional retirement age and  career – with implications for timing of programming and hours o scheduled opportunities Many will want to maintain their favourite sports and other leis  a different pace The categories/market segments of ‘older adults’ are increasing  Increasing interest in travel  Will expect higher quality socialization spaces and opportunitie  Will request programs that require higher skills/higher levels o  Increasing interest in life-long learning and higher levels of l  e-learning – will be more willing to learn new activities and sk Greater interest in creative outlets Will seek more rewarding and community-building volunteer opport  Continued interest in creative arts  Greater interest in inter-generational programs/activities  More focused on individual and small group functions  As an increasing number of older adults age, there will be incre  Greater interest in one-stop shopping for leisure, health and ed  With increasingly diverse ethno-cultural communities and growing  increase for programming, leisure opportunities and facilities o Greater interest in aquatic programming, especially for fitness/  Where Older Adults Will Likely Participate in Leisure Activities At two of the workshops, participants were asked about favourite City of Kitchener where, in future, older adults will like to pa recreation, leisure and social activities. The following is a s Multi-purpose, multi-age facilities, intergenerational (municipa  fitness, leisure, wellness, aquatic, walking tracks, gyms, indoo and outdoor facilities Variety of facilities and services for seniors in one building –  Retirement complexes – everything in one place – housing, social  Walking in malls  Commercial facilities (fitness, spas, yoga studio, pool, tennis,  coffee shops bicycle services) Facilities that support linear recreation activities - trails in  walking, hiking, skiing on trails and golf courses) - bike lanes tracks - sidewalks and trails to encourage destination walking p Shopping facilities  Facilities (and programming) that supports social interaction –  programming (skating, diving, hip hop, hockey, baseball, soccer, experiences) Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 76 Page 44 Facilities supporting drop-in programming  Home-based activities  Natural settings – outdoor experiences, natural areas, trails, b  environmental education and stewardship, nature appreciation act camping, hiking Community rooms associated with residential complexes  Creative and performance art venues, including markets, art gall  Facilities that support events – cycling, races, golf, festivals  Facilities that support community connections – neighbourhood-ba  facilities, convenient locations Facilities that are closer to home, walk-able communities  Church-based facilities and activities  Ethno-cultural centres  Aquatic facilities – recreational, fitness, therapeutic – indoor  Golf courses  Facilities with flexible programming to match busy schedules  Facilities (and programming) that support higher levels of adven  seniors centres/facilities Indoor and outdoor facilities that support accessibility for per  mobility challenges Indoor and outdoor facilities that support self-directed pursuit  Indoor and outdoor facilities that support competitive opportuni  Facilities that provide a quality atmosphere  Facilities (and programming) that create a sense of belonging  Desirable Activities for the Rockway Centre A number of social, leisure and wellness activity themes emerged desirable for provision at the Rockway Centre. The order repre expanded fitness opportunities (e.g., Yoga, stretching, meditati  impact fitness activities, walking, aquatic, strength and weight etc.) education/life-long learning (e.g., technology training, nutriti  travel, new skills, intellectually stimulating, creative writing, continuation of the noon hour meal program  informal social activities/interaction (e.g., dance, movies, tea  socializing, mentoring, drop-in cafe, pub nights, bar facility, members and non-members, pleasant and inviting spots for sociali performance arts (e.g., theatre, music, dance, choirs, acting/di creative arts (e.g., digital photography, painting in all medium arrangement, ceramics, stained glass, scrap booking, heritage cr improved health and wellness programs and services (e.g., counse  dominant illnesses/conditions, partner with healthcare professio eye care, etc.) Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 77 Page 45 entertainment (slide shows, movies, video nights, dinner theatre  evening entertainment) increased community outreach  outdoor activities (e.g., cycling, walking, bird watching, hikin  a variety of other leisure activities were mentioned often (e.g.  shuffleboard, volunteering, horseshoes, billiards, darts, etc.) the requirement for increased marketing/advertising of programs  the requirement for extended hours of operation, including eveni  4.2.2 The June Community Forum leisure activities that tomorrow’s The following were suggested at the Community Forum as age 50+ adults may be interested in . Fifty-nine individual activities were identified. Fitness/wellness activities led the list by a large margin, foll interaction/clubs/support groups/mentoring, education-oriented a activities, walking/hiking/running/, the noon hour meal program, Figure C-1Appendix C below for the top 25 categories. See in for all responses. Fitness/wellness activities, programs and services Social interaction and clubs/support groups/mentoring Education-oriented activities/programs/information/financial plan Technology-based programs/activities, computer use, the Internet Walking/hiking/running Noon hour meal at community centres Cycling Gym sports (volleyball, shuffle board, pickle ball) Cards and board games Volunteering Outdoor team sports (baseball, soccer) Art and handcrafts/quilting/pottery/woodworking Theatre/drama Music/music group/singing club Swimming Golf Outdoor activities Sports Cooking Book Club Travel Connected to all generations Gardening/community gardens Tai Chi Yoga Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 78 Page 46 where future older adults will want to participate in their favo Participants were asked leisure activities . The following are the top responses. Fitness centres (18 commercial and 2 non-specific) Multipurpose community centres Places for cycling outdoor/trails/cross country ski trails Golf courses D edicated seniors centres/the Rockway Centre/socializing in a ded Performance centres/auditorium/music venues  Restaurants/outdoor patios  Gardens/community gardens  Educational institutions (schools, universities, colleges)  Gymnasia  Swimming pools  Coffee shops/cafés  Salon and spa  Indoor walking track  Churches  Tennis courts  Arenas  Public parks/athletic fields  Shopping centres  Movie theatres  Bowling facility  Facilities of non-profit organizations  Yoga studio  Outdoor festival space  Ski hills  Libraries  City facilities (non-specific)  4.2.3 The City-wide Survey During June, July and August, 2012, a leisure interest survey wa Kitchener, but with significant focus on older adults and the Ro available on-line and via paper copy, mainly at community centre frequented by adults and the three centres that cater to older a pools, parks and city-wide special events. The paper copies wer database by City staff. The following are the high level results: 1,046 surveys were completed.  68% of respondents were female.  Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 79 Page 47 49% of respondents were under age 50 (26.1% were age 35 and youn  36-49), 11.5% were age 50-54, 18.1% were age 55-64, 14.1% were a age 75-84 and 0.8% were age 85+. From an age perspective, the 35 and under, 36-49 and 85+ categor under  . However, and not surprisingly given represented, compared to the Kitchener population the principle subject, the only age category that was strongly was the age over represented 65-74 group (14.1% of survey respondents compared to 8.6% of the Kitchener). 11.3% of respondents were Rockway members.  79% of Rockway members arrived at the Rockway Centre by car, wit  numbers arriving by bus, bicycle and walking (8-11%). 5% of Rockway members use the facility daily, 29% a few times a  18% of respondents who identified themselves as Rockway Centre times a month. members indicated that they never use the Rockway Centre. 43 respondents who were Rockway members offered suggestions for  programs that they would like to see at the Rockway Centre that offered. (See below for the suggestions.) 20% of respondents were a member of another older adult organiza  Involvement in other groups and/or facilities was highest among 263 respondents noted other older adult clubs, organizations and  or frequent (e.g., other City of Kitchener facilities and affili other municipalities, community agencies, churches, commercial f adult recreation leagues and groups). 17% of respondents indicated that they require some sort of supp  in recreation programs. (e.g., transportation, one-on-one suppor 12% of respondents use recreation facilities, parks and trails i  them a few times a week. The top favourite leisure activities of respondents included:  walking/jogging/polling/hiking for fitness and/or pleasure, socializing with friends, eating out, watching TV, reading, attending events, attending shows, aquatic activities (including aqua fitness), exercise/wellness/fitness programs, and visiting libraries. 46% of respondents have thought a little about how their recreat  as they get older; 24% have thought a lot about it; and 30% have Only 55% answered this question and most of those respondents we The top leisure activities perceived to be of interest to respon  included: walking/jogging/polling/hiking for fitness and/or pleasure, socializing with friends, Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 80 Page 48 eating out, aquatic activities (including aqua fitness), attending shows, travel, reading, exercise/wellness/fitness programs, attending events, and watching TV. When choosing a facility to participate in their favourite leisu  47% of respondents selected a multi-purpose facility that caters without . an older adult component 39% of respondents selected a multi-purpose facility that caters has a . dedicated seniors component Only 13.5% of respondents selected a facility that is . For dedicated to older adults respondents who were Rockway Centre members, this was their top However, 36.5% of respondents who were Rockway Centre member sel purpose facility that caters to all age groups, but has a dedica Interest in a dedicated seniors facility increased with age, fro for age 85 and over. 22% of respondents indicated that they know the Rockway Centre w  21% of respondents who identified 40% of respondents have not visited the Centre. themselves as Rockway Centre members had either not visited the know it well. Of those respondents who know the facility well (27% of responde  62% thought the Rockway Centre will be able to attract the desir accommodate the evolving interests of age 50+ adults well (46.7% (15.1%) over the next 10 years. For respondents who were Rockway Centre members and knew the fac the facility will meet needs well (58.2%) or extremely well (20. years. 168 respondents offered suggestions for making the grounds and b  appealing (e.g., address accessibility issues, repair and improv improve the outdoor space and grounds, enlarge the facility, bui programming). Requests from Survey Respondents for Services and/or Programs Th to See at the Rockway Centre That May Not be Currently Offered. Reinstate the Christmas dinner (x2)  More social events, dances, entertainment, concerts, movies, BBQ  (x5) More information lectures on a wide range of topics (current aff  discussion and exercises, health, investment planning, changes t their impact on older adults, advice about wills) Convenient access to government agencies that relate to seniors  Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 81 Page 49 Hairdresser and barber (x2)  Shuffleboard (x2) suggest 8 courts  Indoor lawn bowling  Table and board games (Progressive Cribbage, beginner and interm  Cooking classes (e.g., Thai)  Health programs  A health clinic  More fitness classes  Aquatic programs, if there was a pool  Gym-based activities, if there was a gym (basketball, volleyball  Line dancing  Creative arts (art for beginners, china painting)  More programs to support new hobbies  Table tennis (x2)  Computer courses  A more gracious dining area/dining experience  Full day snack bar/expanded lunch program at the snack bar (x2)  Meals during July and August  Bus tours  Stamp collecting  Hiking club  Programs for people under age 50 (49% of respondents were under  4.2.4 Requests to City Staff that Cannot be Accommodated at the Centre The following list represents programs, events and other activit physically accommodated at the Rockway Centre or for which there within appropriate spaces. Wait lists exist for floor-based fitness/exercise classes, and s  main and lower levels, and facility inadequacies limit the numbe programs that can be offered at the Centre – especially programs equipment and change rooms for participants. Some of the physical limitations at the Rockway Centre hamper me  Yoga, where demand exceeds supply Team sports such as ping pong, pickle ball, badminton, volleybal  demand but cannot be accommodated at the Centre, due to the low pillars in the auditorium. Suitable space at the Centre is not available for music programs  demand. Suitable space is not available for larger groups of card games.  Workshops, especially those that require a level of privacy and/  accommodated. Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 82 Page 50 Concerts, shows and other events that could attract in excess of  accommodated. There is very limited space for activities such as painting, pot  crafts due to the fact that many rooms are carpeted. The Centre cannot accommodate a Senior Day Program, which is in  Programs and events that would attract adults with mobility limi  accommodated. 4.3 Trends in Program Registration Data is gathered by season and annually by the following program Fitness and wellness (includes fitness and dance classes),  Education and learning (includes computer classes/courses),  Arts and crafts, and  General interest. For this study, statistics were analyzed for the 2003 to 2011 pe facilities that provide most of the age 50+ programming. The fol Figure E-1 inAppendix E trends are notable. Please refer to for the details. Total annual registration in all programs has increased by 16.5% since 2003, although  registration was similar to current levels in 2004 and was lowes registration in fitness and wellness programs has consistently l reason why overall registration has increased over the last nine fitness and wellness Registration in programs has increased 57.2% from 1,862 in 2003 to a  peak of 2,927 in 2010. However, registration declined to 2,703 consistently been highest at the Breithaupt Centre, by a wide ma registration has been similar at the Rockway Centre and the Down historically, registration has been higher at the Downtown Commu education and learning Registration in programs has been consistent in the 331 to 512  range. Registration was highest in 2004 and lowest in 2008. Th at the Breithaupt Centre. Many more are registered at the Downt than the Rockway Centre. arts and craft Registration in programs declined 212% between 2003 and 2011.  Registration was lowest in 2008 and 2009 when it was 134 and 135 150 in 2011. Since 2003, this program sector has been strongest followed by the Downtown Community Centre. However, even at the registration has declined significantly from the peak of 242 in Registration at the Rockway Centre was 107 in 2011. general interest Registration in courses has varied between a high of 316 in 2004 and lows  of 134 and 135 in 2008 and 2009. Registration was 190 in 2011. program sector has historically been very much stronger at the D Centre, followed in most years by the Rockway Centre. Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 83 Page 51 4.4 Demand Indicators from Other Sources Building Bridges to Tomorrow – A User Profile of Older Adult Cen prepared by the Older Adult Centres’ Association of Ontario In 2010, the Older Adult Centres’ Association of Ontario complet comprehensive study of older adult centres, their use and the pr members. Twenty-six centres participated in the research, with members surveyed for their opinion. The report comprises variou Appendix A . Below is a summary of demand indicators from the report. Province-wide Program Participation and Interest in Programs Special event, trips and travel are the most popular activities  More than one third of members are interested in fitness program  Educational programs are twice are popular as cards, dispelling  centre are primarily ‘card clubs’. Boomers are more active in fitness, visual arts and health-relat  is far below the average with this age group. For programs, the demand was greatest for health and wellness-relat new  as physical activities. Demand was lower for traditional arts a loss programs and health promotion services are two of the most programs. new Members were very satisfied with programs offered at the centres  Almost one quarter of members participate in health-related prog  health promotion, hearing clinics, and eyesight clinics being th groups. Interest in foot care and hearing clinics increases with promotion is highest among baby boomers. Foot care is the most utilized health service.  Slightly more than 15% of centres offer a full basket of communi  More than one third of centres offer an adult day program, congr  transportation services. 4.5 Summary of Requests for Programs, Activities and Events at the Rockway Centre One of the most important subjects researched during the study w activities and events to be offered at the Rockway Centre. Sour five workshops, the city-wide survey, and ongoing requests to ci following is the compilation of the results of that research. fitness/wellness opportunities Expanded (e.g., stretching, Tai Chi, Zoomba, low impact  fitness activities, walking, aquatic fitness, strength and weigh Change rooms line dancing, and meditative programs like Yoga). are required for some activities. Education/intellectually stimulating/life-long learning (e.g., technology training, nutrition  and health information, travel, new skills, creative writing, lectur Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 84 Page 52 computer/technology courses, literacy, investment planning, info programs, advice about wills) meal program Continuation of the and a more gracious dining room/dining experience; as  full-daysnack bar/coffee shop well, a Gym-based activities (e.g., basketball, volleyball, badminton, pickle ball, shufflebo  pong) Informal social activities/interaction (e.g., dances, teas, musicians, parties, drop-in  socializing, mentoring, BBQs, drop-in cafe, pub nights, bar faci nights for members and non-members, bus tours, pleasant and invi Performance arts (e.g., theatre, concerts, music, movies, musical instrument les  choirs, acting/directing/producing) Creative arts (e.g., digital photography, painting in all mediums, knitting,  flower arrangement, ceramics, stained glass, china painting, scr art shows) health and wellness programs and services Improved (e.g., counseling, information on  dominant illnesses/conditions, nutrition/diet, foot and eye care healthcare professionals) Entertainment (slide shows, movies, video nights, dinner theatre, dinner and  Christmas dinner, more evening entertainment) community outreach Increased  Outdoor activities (e.g., cycling, walking, bird watching, hiking, lawn bowling,  shuffleboard) Seniors Day Program  government services On-site access to that support older adults.  extended hours of operation The requirement for , including evenings and weekends  variety of other leisure activities A were mentioned often (e.g., card and board games,  travel/excursions, carpet bowling, table tennis, volunteering, s billiards, darts and cooking classes). 4.6 VIP Membership 4.6 .1 Overview In 2011, VIP memberships totalled 2,007 for all three community t focus on age 50+ adult programming in Kitchener. That figure is down 16% from 20 was 2,389, and down 24% since 1997 when the membership totalled VIP membership represented 2.96% of the 67,915 residents who wer the age 50+ population totalled 42,510, the comparable figure wa Kitchener residents, the 2011 figure of 1,352 represents only 2% For the VIP membership, price varies by age, with age 50-54 payi $29.69 and age 80+ paying $16.15. VIP membership entitles disco workshops, special events, some pay-as-you-play programs, $1.00 Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 85 Page 53 10% discount on room rentals (valid at the Rockway Centre and th Centre). A membership can be purchased at the Rockway Centre, t Downtown Community Centre. Since members are counted where they below may slightly misrepresent the number of members who actual given centre, but the same is the case for all three centres. A 50+ programs and courses without being a VIP member. Roc kway Centre In 2011, 34% (677) of members registered at the (down 33% since 2004,  and down 38.2% since 1997 with the largest decline in 2011). Breithaupt Centre In 2011, 25% (506) of members registered at the (down 9% since 2004,  and down 34.8% since 1997). Downtown Community Centre In 2011, 41% (824) of members registered at the (similar to  2004, but up 6.6% since 1997). While the older adult population has been increasing annually (t  increased by 25,405 or 59.76% between 1996 and 2011), the total centres declined 16% since 2004 and 24% since 1997. The Rockway largest decline in 2011 and it does not appear that members who moved over to the other two centres, since only memberships at t Figure 6 increased a little in 2011. See below. This decline in VIP membership over the last 15 years may be indicative of declining interest in the appeal o adult clubs and programming and services identified as for age 5 indicate declining interest in identifying with groups and activ label. Two thirds of members are female, which is consistent with older  Ontario. Between 2004 and 2011, non-resident membership ranged from 22.3%  figure was 24.7%. In 2011, the Rockway Centre had the lowest no percentage among the three centres at 15.1%, which may be influe appeal for the facility. The Breithaupt Centre attracted the hi residents at 39.3%, while for the Downtown Community Centre, the Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 86 Page 54 VIP Membership Statistics, 2004-2011 (annual memberships only) Facility Year Total Rockway Breithaupt Downtown Community Centre Centre Centre 1997 1,096 (41.5%)776 (29.2,642 4%)770 (29.1%) 1998 1,101 (41.3%)747 (28 2,668 %)820 (30.7%) 19992,566 1,030 (40.1%)672 (26.2%)864 (33.7%) 20002,564 1,090 (42.5%)671 (26.2%)803 (31.3%) 20012,524 1,107 (43.9%)625 (24.8%)792 (31.4%) 2002 1,013 (42%)607 (25.2,410 2%)790 (32.8%) 2003 1,098 (43.6%)619 (24.2,517 6%)800 (31.8%) 20042,389 1,007 (42.2%)555 (23.2%)827 (34.6%) 20052,287 990 (43.3%)535 (23.4%)762 (33.3%) 2006 963 (42.9%)526 (23.2,244 4%)755 (33.6%) 2007 950 (44.1%)466 (21.2,152 7%)736 (34.2%) 2008 885 (41.5%)473 (22.2,135 2%)777 (36.4%) 20092,069 799 (38.6%)459 (22.2%)811 (39.2%) 20102,135 820 (38.4%)484 (22.7%)831 (38.9%) 2011 677 (33.7%)506 (25.2,007 2%)824 (41.1%) Source: City of Kitchener, Community Services Department, 2012 4.6.2 Membership in Relation to the Age 50+ Population and the Tot Population Not only has the VIP membership been declining in number on an a been declining in relation to the population of the City and the membership represented 6.2% of the 1996 age 50+ population and j population. However, by 2011, VIP membership represented just u population and less than one percent of the total population. W Figure counted, the 2011 membership represented only 2% of the age 50+ 7 below for more details. For those who signed up at the Rockway Centre, the proportion of the total age 50+ population also declined from 2.58% in 1997 to VIP Membership and the Kitchener Population Figure 7 Total VIP Rockway Total VIP Census Total Age 50+ Age 50+ Pop. Total VIP Membership Membership Membership Year Pop. Pop. as a % of Membership as a % of the as a % of the as a % of the Total Pop. age 50+ Pop. age 50+ Pop. Total Pop. 2011 21 9,153 67,915 31.0% 2,007 2.96% 1% 0.92% 2006 20 4,668 58,510 28.6% 2,244 4.31% 1.65% 1.23% 2001 190,399 46,900 24.6% 2,524 5.38% 2.36% 1.33% 1996 178,420 42,510 23.8% (1997) 2,642 6.22% (1997) 2.58% 1.48% Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 87 Page 55 4.6.3 Age Profile of Members The number of VIP members who are age 80+ has trended slightly u  peeking in 2010 (in the range of 550-625). The number of members who are age 55-79 has trended steadily and  since 2004 (1,820 down to 1,378). The number of members who are age 50-54 is small, but has trende  peeking in 2008 (in the range of 24-39). Age Profile of VIP Membersannual memberships only) Figure 8 ( Age Group 2004 2005 2006 2007 2008 2009 2010 2011 Age 80+ 552 566 584 597 592 581 624 592 Age 55-79 1,8201,6971,6371,5161,5011,4521,4701,378 Age 50-54 28 24 24 39 42 36 31 37 Source: City of Kitchener, Community Services Department, 2012 The 2010 study completed by the Older Adult Centres’ Association ofio found that the primary market for older adult centres was age 65-75 (41%) and 7 50-65, while 8% were age 85+. The profile of VIP members in Kit was found in the 26 older adult centres in that Ontario study. older members are considerably larger in Kitchener with 23.2% co segment and 12.1% comprising the age 85+ group. As is the case group is the largest segment in Kitchener, followed by the 75-84 segments are smaller at 33.3% and 31% respectively. Community Services Department staff analyzed the 2011 VIP member Figure 12 provide a very detailed breakdown of the age profile. reveals the following: Members who registered at the Rockway Centre are older than at t  36% of members registered at the Rockway Centre are age 70-79 an  compared to the average for all three centres at 32.7% and 23.7% respectively at the Breithaupt Centre and 14% and 25% respective Community Centre). Only 4.4% of members registered at the Rockway Centre are age 50  average of all three centres at 9.7% (13.8% at the Breithaupt Ce Downtown Community Centre). Only 28% of members registered at the Rockway Centre are age 50- average of all three centres at 40.1% (47.8% at the Breithaupt C Downtown Community Centre). Members registered at the Breithaupt Centre are the youngest. Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 88 Page 56 Age Profile Members Who Signed Up at the Rockway Centre (annual memberships only) Figure 9 Year 2004 2005 20062007 200820092010 2011 Age 80+ 234 261 279 297 266 237 267 229 Age 55-79 759 725 679 640 610 554 548 443 Age 50-54 14 4 5 13 9 8 5 5 Totals 1,007 990 963 950 885 799 820 677 Source: City of Kitchener, Community Services Department, 2012 Age Profile of VIP Members Who Signed Up at the Breithaupt Centre (annual memberships only) Figure 10 Year 20042005 20062007 200820092010 2011 Age 80+ 117 114 113 95 110 116 122 119 Age 55-79 434 414 406 360 349 336 349 375 Age 50-54 677111471312 Totals 557 535 526 466 473 459 484 506 Source: City of Kitchener, Community Services Department, 2012 Age Profile of VIP Members Who Signed Up at the Downtown Community Centre (annual memberships only) Figure 11 Year 2004 2005 2006 2007 2008 2009 2010 2011 Age 80+ 201191192205216228245244 Age 55-79 627 558 551 516 542 562 573 560 Age 50-54 813121519211320 Totals 836 762 755 736 777 811 831 824 Source: City of Kitchener, Community Services Department, 2012 Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 89 Page 57 Detailed Age Profile of VIP Members for 2011 Figure 1 Rockway Breithaupt Com Downtown All Three Age Categories Centre Centre Com. Centre Centres % % % % 49 & under 00.30.70.4 50-54 0.7 3.6 3.1 2.6 55-59 3.710.27.17.1 60-64 10.914.714.413.5 65-69 13.4 19.7 17.3 16.9 70-74 17.721.212.316.4 75-79 17.6 14.1 16.9 16.3 80-84 19.56.816.914.7 85-89 12.1 7.0 8.5 9.0 90-94 3.2 2.2 2.1 2.4 95-99 0.90.10.70.6 100+ 0.1 0 0.1 0.1 Broader Age Categories (%) 49 & under 0 0.3 0.7 0.4 50-59 4.013.810.29.7 60-69 24.0 34.0 31.6 30.4 70-79 36.0 36.0 29.2 32.7 80-89 32.014.025.423.7 90-99 4.0 2.0 2.8 3.0 100+ 0.100.10.1 Source: City of Kitchener, Community Services Department, 2012 4.7 Profile of Members of Older Adult Centres Across Ontario From the 2010 Older Adult Centre’s Association of Ontario study, current members of older adult centres. Note the similarities t Membership represents all age categories of older adults age 55+ Primary market is age 65-75 (41%) and 76-85 (35%). 8% are over Baby Boomer members have increased from 8% to 15% over the past Compared to the general population, older adult centres cater to  85+ population. In general, older adult centres cater to individuals from lower including a very high proportion of single, low income women. A members are considered low income and at or near the poverty lin Older adult centres do not attract very many members from the po Only 15% are from ethnic backgrounds and 4% are visible minoriti their first language. Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 90 Page 58 Typically, three quarters of members are women. The proportion  16% and 34%. Education levels vary with age, with the younger members tending  level of education. Almost 50% of members are single, divorced or widowed.  Over 40% of members live alone.  Members are generally very independent in terms of lifestyle and  10% of members receive any type of community support services an any type of in-home services. Members tend to retain membership for a long time, with at least  for more than 10 years, and more than half being members for mor For two thirds of members, the typical length of stay at a centr  more than half of members attend two to four times per week. One third of members live within two kilometres of their centre  kilometres. More than two thirds of members drive to the centre, with rural  more dependent on the automobile. Less than 5% of members use s transportation. Almost one quarter stated that they might use t transportation was more available. Less than one third of members are active at other leisure facil  4.8 Conclusions about Demand and Trends in Leisure Interests and Best Practices Re: Older Adults Clues about current and future demand for leisure activities of in programming and facilities targeted to older adults have come including: program registration information, VIP membership tren Forum, the five workshops conducted for this study, the city-wid study, ongoing requests from Rockway Centre members, provincial trends. Most of the research conducted for this study that prov future demand has been reported above. The following is a comprehensive report on the characteristics o and best practices that relate to older adults in Kitchener and Since the older adult market is very large in terms of size and rang Kitchener it is age 50+), it is comprised of a number of submark and range of most popular leisure interests, based on the genera sub-markets are influenced by gender; culture; income; ability t and wellness interests. The big Baby Boom generation (currently influence the senior adult population with their characteristics leisure and wellness interests. Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 91 Page 59 In future, the Baby Boom generation will become more ethnically that comprises it will bring a wider range of leisure interests and commitment to their most favourite activities. This generat higher expectations for services and facilities than any previou more physically active and healthier, and will seek wellness and extend life. Some will have a greater ability to pay for their interests and activities (although some sectors of the older adu secure). This emerging market of older adults is generally bett aware, and has a greater interest in life-long learning, a stron ethic, is self-motivated, and more likely to be looking for pers Some are more likely to continue working, even if part time, and much of their spare time for volunteering as previous generation more independent, technologically savvy and mobile. All of this ‘traditional’ seniors who are the parents of the Baby Boomers an customers of our seniors’ centres and programs for many years. branded the new, younger aging adult as ‘Boomers with zip’ or ‘Z The last of the Baby Boom generation will age out of the older a depending on longevity. The percentage of older adults will con more slowly. One of the principle and rapidly growing sub-markets of older ad expectancy increases and the Baby Boom generation reaches that p age 85+ population is projected by Statistics Canada to triple i A Transition is Underway What is expected to happen is that most of the current range of older adults will be retained for a decade or more as the curren of significant involvement in leisure activities. Increasingly, augmented by a new set of interests and level of participation – generation. The youngest of the age 50+ adults will be more int health promotion, active recreation pursuits, the out-of-doors a long learning, all aspects of the arts, the digital world, and t So, for this new generation of older adults, there should be interest in the following increasing types of leisure activities: Activities and programs that support mental wellbeing and life-l  informal) Programs focused on spirituality (meditation, mindfulness), well  mind-body integration (Yoga, NIA, Pilates, Tai Chi) Fitness and wellness activities and programs – all types and tai  requirements – from floor-based to full-service strength and con lean toward more individualized activities (workout areas, indoo rather than group fitness programs Linear recreation activities for fitness and pleasure (walking,  skiing, walking with poles, and cycling) Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 92 Page 60 Lower intensity gym sports (pickle ball, basketball, volleyball,  carpet bowling – with an increasing preference for activities li replace tennis, squash and racquetball for most people as they a Aquatic activities, especially fitness-oriented and therapeutic  water aerobic programs Intergenerational programs, as well as programs that are not seg  ability and interest Socializing with friends  Reading  Visiting libraries  Internet research and learning  Computer use (games, Internet, wide range of programs)  Visiting art galleries and shows  Visiting museums and historical re-enactments  Attending and participating in festivals  Learning about other cultures and participating in related progr  Programs that involve and engage immigrant older adult populatio  cultures together to learn and share Visiting markets (food fairs, crafts, art)  Attending dramatic arts, dance and music events for entertainmen  The creative arts – trend away from traditional arts and crafts  higher levels of endeavour, including digital photography, drawi mediums), sculpture and wood carving Billiards, pool, snooker  Orienteering and goecaching  Nature study/appreciation, including bird watching, hiking, and  biking, often in gentler environments Gardening (individual and community)  Lawn bowling  Adapted team sports (low intensity baseball/softball; soccer and  quality playing surfaces) Curling  Boating  Fishing  Camping  Dining out  Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 93 Page 61 General Patterns It is anticipated that tomorrow’s older adult will more likely w  and participate in activities based on their ability rather than Most will not want to be labelled as a ‘senior’. They will avoi  facilities that are labelled ‘seniors’, ‘older adults’ or ‘matur bingo, shuffleboard, carpet bowling, and card and board games ma because they are often associated with an older/former generatio At least initially, Baby Boomers want to think young and will pu  maintain or improve their health and wellbeing. Health and well to this generation, and programs and facilities to support physi wellbeing will be popular - and this generation will be more wil opportunities, because of their importance to them. Safety and security will become increasingly important to this n  Most of this new generation will be more willing to pay for a pr  activity than to volunteer to organize and offer it. Programs t programmer and the skills and abilities of the participants will more empowering to the participant, and provide more opportuniti leadership skills, broaden horizons and develop other skills. This new generation of older adults will also expect quality ser  evolve with their interests, needs and abilities. Because of busy schedules and time constraints, they will be inc  duration program cycles and drop-in opportunities. Membership c increasingly less popular with this group. The nature of volunteering is changing with more people voluntee  per year per person. And expectations for volunteering are chan perspectives and experiences of the Baby Boom generation. Recen lower level of involvement by new seniors compared to traditiona volunteer opportunities are designed to be shorter term, and are interests, expectations and schedules of Zoomers, more are likel With their full day time schedules and increased mobility, Zoome  prime time at municipal facilities, rather than the traditional The new generation of older adults tend to enjoy activities that  than group events. This will have implications for fitness prog group and team activities. Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 94 Page 62 Many municipalities have begun to make adjustment to provide the  facilities that are of increasing interest to adults of all ages (especially hard-surfaced), full-service fitness centres with pr adult, easy access swimming and therapeutic pools, more faciliti arts, more performance facilities and special event spaces (indo washrooms, higher quality food service facilities (including hea well as adjacent, comfortable sitting/socializing areas/cafés), fields and ball diamonds (safety issue), more adult-size outdoor arenas, and more shaded areas adjacent to outdoor facilities. There is an increasing trend away from stand-alone facilities su  centres, and toward the clustering of facilities into medium to often include a variety of complementary leisure components, and such as a library, a health centre and specialized clinics, one a smaller older adult wing or component of the larger facility ( aged and older seniors who gravitate toward a less busy and more The city-wide survey of adults conducted for this study asked ab  facility that older adults would most like to participate in the 47% of respondents selected a multi-purpose facility that caters without . an older adult component 39% of respondents selected a multi-purpose facility that caters has a . dedicated seniors component Only 13.5% of respondents selected a facility that is . For dedicated to older adults respondents who were Rockway members, the top choice was this ty However, 36.5% of respondents who were Rockway member selected a facility that caters to all age groups but has a dedicated area Interest in a dedicated seniors facility increased with age, fro for age 85 and over. Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 95 Page 63 13b - 96 Chapter Five: The Rockway Centre 5.1 The Building and Site The building that contains the Rockway Centre was constructed ar transit terminal building by the Public Utilities Commission of it was no longer required for that purpose. The former rectifie that are located on the site today supported the transit functio Cultural Heritage Resources Study and Assessment of the Rockway , the site also housed the “smaller Kitchener Junction Station t Lands between the Preston-Berlin/Grand River Railway and the Kitchener The MHBC study also discovered that the Berkley Tavern, a restau located in the basement of the transit building between 1959 and operated by Jonas Bingeman. The closure of the transit building past this point and the need for the extension of transit servic After 1974, the City converted the facility into the Rockway Com it to principally serve older adults as an activity centre. As to meet the activity needs and specific requirements of an older configuration of the structure with a basement level supporting room and activity rooms is not conducive to this less mobile cli the least conducive to an older adult clientele of any municipal The brick building, with its two storey central component and tw linear interior configuration comprises approximately 15,400 squ above noted MHBC report, the structure with its ‘long, linear fl lines; metal trim and windowsills displays some elements of the the curved walls at the entrance, curving lines of the canopy an 5.1.1 Site Characteristics The 2.95 acre (0.78 hectare) principally triangular site compris King Street East on the north, Charles Street East on the south 0.083 acre (0.0335 hectare) rectangular block of land in the nor land is owned by the Pattison Sign Group. Two separate blocks o and 1405 King Street East) comprise the public portion of the Ro comprise significant portions of what is visible as the Rockway include residential, commercial, the Rockway Golf Course and Roc Figures 13 and 14 for more detail on property boundaries and site layout The site supports 112 parking spaces, including four designed as ramps to the building that provide access for wheel chairs and m floral gardens and other plantings adorn the site and frame the south side of the building. There is also a horseshoe pit locat Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 97 Page 65 5.1.2 Building Components The building components comprise the following on two floors and Full Basement Level (with low ceiling) small auditorium (hardwood floor with four painted shuffleboard  kitchen (adjacent to the auditorium)  billiard room (with one table)  multi-purpose room  mechanical/electrical room  two washrooms  storage  a small lift  Main Floor Level lobby – with a lounge, public access computer stations, a coat r  male and female washroom (washroom does not meet accessibility s two small program rooms off the east corridor  a larger multi-purpose room in the west wing  six offices  two meeting rooms in the west wing  a small lift  storage rooms  Second Floor Level the Heritage Room (multi-purpose program room)  a workshop/craft room with a counter, sink and storage cupboards  a meeting room  an office  a small lift  5.1.3 Key Assets of the Facility A homey, friendly and secure atmosphere has been achieved at the of the members, the support of the staff and volunteers, the dedic and the types of programs and activities offered through the yea A facility that is cherished and steadfastly supported by many R  An accessible and visible location:  on a Bus Route #7 near seniors housing adequate on-site parking good street access for automobiles, but located between two busy good visibility, especially from King Street Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 98 Page 66 5.1.4 Key Issues with the Facility Aging infrastructure – life cycle (significant investment is req  2010 Building Assessment Report: Estimated cost of $1.76 million to invest in the building  to extend its lifespan (excluding HST, construction contingency, costs, and 6% inflation since the study was completed). The cos any renovations to the building such as upgrades, potentially mo spaces, inter-changing rooms/functions, etc. (See Section 5.1.5 Facility-Related The serious foundation drainage issue – managing water ingress.  Barrier–free access shortcomings, including washrooms, hallways,  and the elevator. Program-Related Poor traffic flow on all levels – due to the linear nature of th  of the building – leading to conflicts and interruptions as cust activity area to get to another, including washrooms. Visual and auditory deficiencies.  Insufficient elevator system.  Kitchen deficiencies, including lower level location.  The three-floor layout of the facility with the kitchen and dini  basement level. Limitations for programming/activities (e.g., low ceiling height  small size and location of program rooms; accessibility into and flooring material; insufficient storage; continuous interruption program rooms to get to other parts of the building; etc.) The main floor multipurpose room is small and carpet over the te  conducive to floor-based exercise programs. Storage space is in number and type of exercise programs. The unused space on the main floor above the kitchen is difficul  the noise and vibration of the fans operating in the kitchen. Depending on the timing and type of the program or event, the lo  room beside the kitchen is noisy and distracting, and the washro this level. The room acts as a fire route for the lower level w The lower level auditorium has an adequate floor for some floor-  However, because it is located in the middle of the lower level, interrupted and privacy is lost when people have to pass through side (the kitchen, the multipurpose room, washrooms or the eleva the pillars eliminate sports such as pickle ball, badminton, vol etc. The slippery floor does not support fitness activities tha acoustics are so inadequate that card games cannot be held in th Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 99 Page 67 Due to the potential for disruptions and reduced privacy, use of  Room is limited by the requirement to pass through the space to or to the washroom or elevator. Due to the fact that many rooms are carpeted, programs such as p  and ‘messy’ visual art activities that could damage that floorin second floor crafts room with its tile floor is in high demand f such as the wood carving program (which can only be located in t There is insufficient storage, especially for fitness equipment  accommodate sufficient chairs and tables which limits types of a Fitness equipment has to be moved between the main and lower flo  the classes are held. There are no change rooms to support fitness activities and the  changing. Lack of adequate space limits activities that are in demand.  No room other than the auditorium can accommodate more than 35 p  many activities, even ones that attract or require relatively sm that accommodate over 80 people can be hosted at the Centre. Th Entertainers who draw over 100 people. The revenue is lost to t exposure of the facility to potential new members. The temperature in some rooms is too high for activities such as  and is difficult to regulate. The Centre cannot accommodate a Senior Day Program, which is in  The deficiencies of the building are increasingly limiting the t  can support and is reducing the overall appeal of the facility, Declining annual membership that registers at the Rockway Centre 1997); Declining attendance at many programs - weekday evenings down 32 Declining rental bookings (down 72% since 2008); Usage by partners is declining; and Fewer meals are being served at the noon hour meal program. Use of the outdoor patio is limited by the distance to the groun  stairs off the patio. At 15,400 square feet and arranged on three levels, the building  configured to accommodate the range of programs, activities and modern older adult recreation centre - even if the interior is r Figures 15, 16 and 17 describe the layout of the three levels. Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 100 Page 68 Figure 13: Rockway Centre Site Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 101 Page 69 Figure 14: Rockway Centre Site Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 102 Page 70 Figure 15 : Rockway Centre, Ground Floor Plan Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 103 Page 71 Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 104 Page 72 Figure 16 : Rockway Centre, Second Floor Plan Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 105 Page 73 Figure 17: Rockway Centre, Basement Plan Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 106 Page 74 Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 107 Page 75 The Exterior of the Rockway Centre Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 108 Page 76 Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 109 Page 77 The Main Floor Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 110 Page 78 The Main Floor Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 111 Page 79 The Second Floor Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 112 Page 80 The Basement Level Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 113 Page 81 5.1.5 The 2010 Building Condition Assessment In 2010, a building condition assessment of the Rockway Centre w of Kitchener to examine the overall condition of the building, t bring the building up to various codes, to identify requirements elements/features of the building to support current programs, t investment, and to estimate the cost for required capital works. The report indicates that considerable capital investment will b years. Several modifications may be required to the interior an the requirements of the Accessibility for Ontarians with Disabil entrances, new elevator system and enlarged washrooms). The maj expenditures are a result of inherent site conditions, a need to requirements, and a need to make modifications to support curren The following items were identified as the major concerns. Howe in need of replacement or repair including roofing, windows, kit mechanical and electrical systems. Foundation Drainage A high water table is responsible for ingress of water into the water damage. Areas of the foundation may be undermined if the Required remedial work will likely eliminate all structures and the area of the work (plantings, ramps and stairs). Barrier-free Access The building has many accessibility features already in place. Accessibility for Ontarians with Disabilities Act may necessitat current programs and activities. The work required to address t the opportunity to also address accessibility upgrades to the ex automated doors). The largest of the upgrades involves construc the south of the building. On the interior, components that do narrow doors within paths of egress to fire exists, undersized a deficiencies (see below) and non-accessible service counters. Elevators Elevators must have a carrying capacity of a minimum of 2,500 po accommodate a stretcher, and have a door width of 42” to accommo current elevator has a carrying capacity of 2,000 pounds, 36” do accommodate a stretcher. The recommended solution is to build a of the building with dimensions of 8’4” wide x 5’9” deep and ent levels. Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 114 Page 82 The Kitchen The kitchen has some major appliances that appear to date from t be required to continue to operate a commercial grade kitchen. Estimate of Capital Cost In 2010 dollars, the cost of all recommended items/actions total numerous optional items were identified that totaled $307,500. for construction contingency, design and engineering costs, nor inflation and any applicable taxes. To bring the cost estimates increase the prices to $1,540,598 and $325,950 respectively. Co between 15% and 25% and design and engineering fees can add anot cost. Factoring in contingency and fees, the cost for just the could reach between $1,984,290 and $2,407,184. The optional ite $419,824 and $509,297, for a total of $2,404,114 to $2,916,481 f items. That investment will not improve the or of the building, other functionalitymarket appeal than improved accessibility. The broad breakdown of the estimated cost for the items is as follows (in 2010 recommended dollars and exclusive of contingency, fees, any applicable taxes Foundation drainage $ 575,000 Barrier-free access $ 262,000 Elevator system $ 300,000 Kitchen $ 100,000 Other recommended repair items $ 216,000 Tot al $1,453,000 The broad breakdown of the estimated cost for the items is as follows (in 2010$ and optional exclusive of contingency, fees, any applicable taxes and inflati Re-pointing of brick masonry $ 10,000 Upgrades to supplementary buildings $ 71,500 Mechanical – plumbing $ 14,250 Electrical distribution and Components $ 28,000 Fire alarm system $ 3,750 Modernize current elevator system $180,000 (optional to installing a new system) Tot al $307,500 Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 115 Page 83 5.2 The Heritage Impact Assessment As Stage Two of the Rockway Centre Feasibility Study and Busines options stage, the City decided to embark on a heritage impact a Centre and Rockway Gardens, and to a lesser extent, the nearby R assessment also examined whether two or three of the areas compr landscape. Consultants MHBC were retained to complete the assess Based on the criteria of the Ontario Heritage Act for identifyin heritage value or interest, the study concluded that the Rockway physical value, historical or associative value, and contextual The adjacent Rockway Gardens also has sufficient design or physi associative value, and contextual value to merit heritage design was not studied in as much detail, with the focus on the portion immediately visible from the Rockway Centre. The brief review i be several attributes of the golf course that would benefit from In terms of cultural landscapes, it was concluded that “there is relationship amongst insufficient the three properties for them to form a combined cultural herita property that contains the Rockway Centre, including the former ancillary structure “may be considered a cultural heritage lands associations, and the physical relationship of the structures to A Statement of Cultural Heritage Value was provided along with a Attributes for the Rockway Centre. The Heritage Attributes cove orientation of the terminal building, all exterior facades and c the terrazzo flooring,  the wood wainscoting,  the rough plaster ceiling,  the stairways and metal railings,  the window sills,  the ventilation grates beneath the windows,  the wall tiles, and  the porthole kitchen doors.  Summary of the Heritage Impact Review of the Emerging Options Phase Two of the Heritage Impact Assessment examined the evolvin Centre and offered recommendations regarding how the heritage at and any impacts mitigated. At the time of this analysis, it had conceptual designs for four of the options. And at the time of assessment, the options were in a relatively early stage of evol Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 116 Page 84 For a complete review of the heritage impact of each of the emer 2013 final report entitled “Cultural Heritage Impact Assessment Conservation and Development of the Rockway Centre, 1405 King St Option One: Repair the Rockway Centre and modify the facility to requirements will maintain the linear plan and the majority of the heritage minimal adverse impacts to identified interior heritage features Option Two: Expand the Rockway Centre and preserve the heritage e xterior of the building will result in displacement or loss of interior heritage featur the building. Depending on the nature of the addition, the line compromised. If the addition or additions are separated from th linking element, the exterior facades and component materials co Option Three: Replace the Rockway Centre with a purpose-built fu recreation centre on the same site compromises all of the cultural heritage values and features with their permanent loss and displacement. The larger replacem significant loss of landscape features and the quality of views potential to be diminished. Option Four: Expand and modify a suitable community centre to in older adult recreation centre does not compromise any of the cultural heritage values and features through either loss or disruption. If the building rem be maintained with sufficient ambient temperature, adequate air The building may also be prone to vandalism, which may result in the heritage fabric. Option Five: Build a full-service older adult recreation centre – similar to Option Four, this option does not compromise any of the cultural through either loss or disruption. If the building remains unoc maintained with sufficient ambient temperature, adequate air flo building may also be prone to vandalism, which may result in ind heritage fabric. Option Six: Build a multi-storey, multi-use structure either as Centre or in place of the Rockway Centre (later in the process, this option became options – Seven and Eight)with its large scale of redevelopment and variations, this optio compromises all of the cultural heritage values and features, to permanent loss, displacement and significant disruption of value 5.3 Perspectives about the Rockway Centre from the Community Consultation Participants at the June Community Forum and two of the five wor thoughts regarding the suitability of the Rockway Centre for cur Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 117 Page 85 uses. Respondents to the city-wide opinion survey could also pr question. Overall, opinion was mixed. Regular Rockway Centre u believe that the facility is currently suitable and will continu The results are detailed below. 5.3.1 Response from the Workshops At the workshop for partners and stakeholder groups, and the wor participants were asked about how well they thought the Rockway accommodate the current and medium term (up to five years), as w years) recreation, leisure and social needs of older adults. Th responses. Current and Medium Term (up to five years) The building (and associated programming) will serve most of the  but will be much less attractive to new, younger seniors. The patio is attractive.  The facility is recognizable to some older adults and provides a  most members who regularly use the facility. There is pride in membership is steadily declining, along with attendance in some program. Rooms are not conducive to exercise programs – too small, floori  The building is not accessible and difficult for the frail elder  and the basement, small washrooms, layout. The building requires expensive repairs, and has high operationa  The temperature is difficult to regulate.  Longer Term (10-20 years) The Centre is centrally located.  The site is a beautiful setting.  The site is a gateway feature into the city.  Current programs span across all ages with little renovation req  The Centre supports social and on-going groups.  The Centre generates a sense of belonging and ‘ownership’.  The Centre is a community ‘hub’ for seniors.  The Centre attracts specific partnerships that support services  The site may have value if sold with the proceeds used to purcha  new facility. If maintained, a balance is required to retain the heritage feat  Charles Street divides the Rockway Centre and the Rockway Garden  Diverse programming for adults already exists across the City.  The Pottery Shed could be used for small group activities.  The facility is aging.  Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 118 Page 86 The building is perceived by some members not to be safe, especi  the basement level. The Centre already is not meeting many requested programs and ac  The younger seniors of today may want a ‘seniors-only’ facility  The building limits capacity for wheel chairs and walkers – tigh  deficiencies. Refurbishment of the building is not an option to meet AODA acce  The building is not suitable for active programming and activiti  5.3.2 Response from the June Community Forum Par ticipants were asked about the suitability of the Rockway Centre and accommodate the evolving social, leisure and wellness intere next 10-20 years. The response was reasonably balanced, with 21 building will be well suited and 18 reporting that the Centre wi and customers of the future. For those who felt that the Centre will be suitable , they keyed on points such as: central location and proximity to where many seniors currently live, the the City dedicated to older adults, the welcoming and friendly a heritage, and the smaller capital investment required to sustain were associated comments about the need to enlarge the building accessible for persons with disabilities and mobility impairment For those who felt that the building will not be suitable , their rationale included the perception that it does meet the needs of younger seniors, the unattractive building (reflected in declining membership), the high cost to m accessibility deficiencies, the flooding issue, perceived fire s limitations of most rooms to support desired programming. Appendix C See for more on the rationale for both responses. 5.3.3 Response from the City-wide Survey 22% of respondents indicated that they know the Rockway Centre well or  21% of respondents who are although 40% of respondents have not visited the centre. Rockway members had either not visited the facility or did not k Of those respondents who know the facility well (27% of responde  62% thought the Rockway Centre will be able to attract the desir accommodate the evolving interests of age 50+ adults well (46.7% (15.1%) over the next 10 years. For respondents who were Rockway members and knew the facility w facility will meet needs well (58.2%) or extremely well (20.4%) 168 respondents offered suggestions for making the grounds and b  appealing (e.g., address accessibility issues, repair and improv Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 119 Page 87 improve the outdoor space and grounds, enlarge the facility, bui programming). 5.4 Implications for the Rockway Centre With its homey atmosphere, the Rockway Centre appears to be meet expectations of many who use it today. However, the number of r decline. The small size and linear layout of the building; the the rooms; the water infiltration problem in the basement, the k undersized elevator and other accessibility deficiencies; as wel characteristics of the facility are increasingly limiting the ty accommodate, thus reducing the overall appeal of the facility – This is particularly the case for youngest of the age 50+ adults those residents will soon comprise the majority of potential mem programs and services that will be offered by the City, the comm As the appeal of the facility declines for younger seniors, the members continues to increase. As noted earlier, the age of Roc among the three facilities that provide most of the age 50+ prog members were between the ages of 80 and 89. The Rockway Centre will increasingly be in competition with all recreation and wellness opportunities for adults that are and wi beyond. Membership at the Centre is down 38% since 1997. And a is down, as are rental bookings and uses by partners. Increasin be able to accommodate the least active of uses. If the building is retained, most of the repairs identified in t assessment will have to be completed, with the associated capita depending on what is retained, the cost to preserve the building will add to the other costs associated with retaining the struct The relatively small size of the site limits the size of facilit an addition to the existing building or via a new purpose-build increases, so will parking requirements, some of which may have underground structure. Surrounded by major roads, the site cann location, a circumstance that will continue to increase. These conclusions are based on identified facility issues and de activities that cannot be accommodated, predictions about the ev of future older adults, trends in use of the Rockway Centre, VIP trends, and the opinions of many who participated in the June Fo city-wide survey. Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 120 Page 88 Chapter Six: Identification and Evaluation of Options 6.1 Introduction As the project progressed, various options began to emerge. Six with two of them including two variations thus creating eight op developed within the scope of this feasibility study and busines include conceptual design or site planning. However, as prepara the VIP members and the wider community, it was decided that pre for several of the options would greatly enhance the understandi Five of the options comprised a full-service older adult recreat options included other uses which may include senior’s apartment retirement residence, and offices and retail to support an older For the full-service older adult centre component, a space progr desired and optional components, and assigned a size allowance t Section 6.2.2 overall size of the older adult centre. See below. To help shape the vision and concept for the older adult centre, Section 6.2.1 developed. See below. The capital construction cost of the older adult recreation cent operating cost implications. The scope of this study did not al envisioned in three of the options to be fully developed since t have to be determined and the capability of the Rockway Centre s density mixed use development would also have to be determined. mixed use development on the small Rockway Centre site would imp the older adult centre component and would require most of parki Except for Option One, it is assumed that the 0.083 acre (0.0335 land in the northwest corner of the site that contains the bill to optimize the building layout and parking configuration. Once the options were developed as far as required for the scope evaluated. Seven criteria were identified to assist with the ev used to score each option against the criteria. Advantages and for each option to assist with the evaluation. The public opini community forum, the community presentations and the associated and separate layer of assessment of the eight options. Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 121 Page 89 6.2 Vision, Guiding Principles and Space Program for the Ideal Full-Service Older Adult Recreation Centre 6.2.1 Vision and Guiding Principles What is envisioned is a sufficiently large, high quality and ene purpose/adaptable/flexible, bright (with ample natural light), a welcoming - with higher ceilings than the Rockway Centre, approp flooring materials to suit an older adult clientele, sufficientl located and accessible washrooms, an adequate PA system, good ac rooms, and adequate parking. The facility should relate well to and amenities. The Guiding Principles feeling of comfort, welcoming and security 1.The facility should project a , in keeping with the current atmosphere of the Rockway Centre. natural light 2.Where possible, will be provided. multi-purpose and adaptable 3.Space will be to a variety of program needs. Flooring and walls 4. should be conducive to intended uses and the age of the princip Informal outdoor space 5. will be incorporated into the options (for example and if space permits: a patio with BBQs, floral gardens, quiet sitting areas, pits, walking paths, a community garden). Landscaped areas 6. will complement the adjacent Rockway Gardens (e.g., along road frontages, within a gateway feature). views and vistas 7.Where possible, to the Rockway Gardens will be maintained and enhanced. Accesspedestrian-friendlyparking 8. to and from the building/site will be and will be located within close proximity to the main entrance . 9.If the Rockway Centre is designated as a heritage building and s complement the heritage features of the Rockway Centre and site existing building will . Consideration will be given to modern architectural design that showcase the heritage features of the existing building (e.g., r exterior finishes). Consideration will be given to incorporatin commemorate the heritage of the renovated and new portions of the building/site to Rockway Centreand tell the story of its evolution (e.g., doors, flooring, wall treatments). Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 122 Page 90 "green energy" 10.Where feasible, new construction will be designed using principles. Pedestrian connectionsto the Rockway 11. (either at grade or above grade) from the site Gardens will be considered to provide safe connections to adjacent feat parking 12.Sufficient on-site will be provided to support the programs being offered at the Centre. financially sustainable 13.The facility will be (the relationship between operating expenses and revenue is consistent with the City’s objective for this type of 6.2.2 Space Program and Scope and Size of the Centre The components of the ideal full-service older adult recreation Figure 18 in below, along with the space allowance allocated to each. A list facilities and features has also been provided. One of the purposes of defining components and allocating size t approximate overall size for the building at the planning stage. recommended space allowance for each component may be increased overall size of the building as some spaces may be integrated an A number of optional components and their size allocation have a program. Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 123 Page 91 Space Program Describing the Ideal Full-Service Older Adult Recreation Centre for Kitchener Components Size (square feet) Lobby, front desk and information area 1,500 Social spaces, including a café (café and some of the social spa 2,000 to/associated with the front lobby, information area – and could be the noon hour meal program, as well as other programs and events public use computer stations) Gymnasia/auditorium (500-550 occupants for social events, perfor 6,500 exhibitions/shows, excluding storage) Change rooms, lockers, showers1,800 Aerobic exercise/dance studio (also a multi-purpose program room1,500 Multi-purpose program rooms (in addition to aerobic exercise/dan 6,000 space with teaching kitchen described below, but including allowanc meeting/counselling rooms and a creative arts studio, excluding Multipurpose room with specifically-design kitchen to support co 1,200 classes, includes storage and bar/servery Games room900 Health/wellness room/first aide/quiet room, includes dedicated s600 Kitchen – to support café, the noon hour meal program and social 1,500 gymna sium/auditorium Laundry space (stackable washer/dryer)100 Indoor walking pathincorporated into circulation system Washrooms1,400 Offices (each @ average of 150 square feet, including circulatio750 New services rooms450 Additional storage allowance (some space incorporated into above1,400 Sub-total, functional spaces27,600 Circulation – above the norm to accommodate wider hallways, the 7,400 function, and to incorporate a number of small alcoves for informal Total35,000 Optional Components to be Considered Adult Day Centre (this smaller size is possible if some programm2,000 accommodated elsewhere within the facility) Therapeutic pool1,500 Strength and conditioning gym1,500-2,000 Offices for allied service providersTBD Outdoor Spaces and Amenities: Pa tio with BBQ Horseshoe pits Community garden  (optional and if the site size Quiet, sitting areas Walking paths  and configuration allows) Floral gardens Green space  Shuffleboard courts  Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 124 Page 92 6.3 The Options The number of options for either improving the Rockway Centre as facility or replacing it either on the same site or elsewhere be the list expanded to eight by adding another dimension to the or variations of two of the options into individual options. The original four options described below evolved out of the ini May and June, and the research and technical analysis conducted assessment, although underway by that time, had not provided rec The Four Original Options Retain the building in its current size 1. – but repair as needed and renovate to make minor improvements and to meet current and future accessibility requir comments from the consultations about recognizing the heritage v need to protect those heritage attributes. Repair and Expand: 2. Repair the building as needed, renovate to make minor improveme and to meet accessibility requirements, and add onto the buildin and future social, recreation and wellness interests of older ad and Five, there were many suggestions for what the expanded buil Replace the Structure: 3. Replace the building with a new structure that meets the curren future social, recreation and wellness interests of older adults recreation centre be provided. However, some participants sugge story structure with a new Rockway Centre on the first and possi complementary health and social services also accommodated on th suggested that either adult lifestyle condominiums and/or rental adults be provided on additional floors – with sufficient grade provided. The rationale for a multi-story structure was to attr partnership and make the venture more viable, as well as to prov on site. Build a New Rockway Centre on Another Site: 4. Although it wasn’t emphasized, a few workshop participants suggested building a new Rockway Centre on Appendices B and C Refer to for consultation notes about suggested options. Through consultation with the Project Team, Option Two eventuall Rockway Centre to create a larger and much improved full-service The option to replace the Rockway Centre with a new purpose-buil recreation centre on the same site became Option Three. The opt community centre became Option Four. To build a new Rockway cen Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 125 Page 91 Option Five. The variations on the mixed-use option became opti Option Six locating this alternative structure on another site. An estimate of construction cost has been provided. HST has not escalation cost beyond February, 2013. The estimates are based bids. A cash contingency allowance of 4% has been included. Co associated with any option is excluded. For the options involvi may be associated with the possible removal of contaminated soil have costs associated with deep foundations. Engineered fill is Appendix G requirements must be confirmed by a structural engineer. Refer for details. With eight options to consider, a detailed analysis of the poten determination of the operating expenses associated with each of scope of the study. To estimate and project the operating budge financial projections including the management model and associa assumptions, all expenses and a projection for revenue over the would be required. However, for each option, a broad assessment ability of each to generate revenue and the degree of operating associated with each option, based largely on whether the option to an older building or involves renovation of an existing build The following is a description of each of the eight options. A Figures 19, 20, 21 and 22 prepared for options Two, Three, Four and Five. See . Option One: Repair the Rockway Centre and Modify the Facility to Meet Access Foc us on completing the required repairs and improvements to the bu Building Condition Assessment (foundation drainage, barrier-free energy efficiency, other). It may also be possible to make some some of the functions to improve appeal and utilization. However, these investments will not significantly improve the fu facility for current and especially future leisure, social and w of the functional deficiencies of the facility; will not respond concerns re: use of the upper and lower levels; and will only ma (through more permanent repairs and energy efficiency upgrades). accessibility standards will reduce useable space, especially on Due to the physical and spatial limitations of the building, pro mostly on passive activities such as quilting, cards, games, soc this scenario, it is anticipated that membership and use of the Preliminary Construction Cost Estimate: $2-3 million + any costs associated with preserving and/or enhancing exterior heritage features and interior heritage attri Operating Cost Implications: Highest operating cost per square foot and lowest revenue poten Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 126 Page 92 Option Two: Expand the Rockway Centre and Preserve the Heritage Exterior of The re are a number of options to add to the Rockway Centre. The mo addition around the western and southern sides of the facility. service older adult recreation centre; and retain, celebrate and Rockway Centre as possible by linking the new construction via g Figure 19 exposed as an inside wall and to feature the northern and easter. With respect to the interior of the Rockway Centre, major altera be reconfigured into larger and more useful functional areas, to level, to modernize all services, to meet accessibility standard in the lower level, and to remove the ‘below grade’ feel of the south-sloping nature of the site to create a split level design. Parking (possibly reduced) will likely be located along the sout King Street and Preston Street. A lay-by lane along King Street at the front entrance can be maintaine The Rectifier building (currently the pottery shed) will be lost bloc k of land in the northwest corner of the site that currently con Preliminary Construction Cost Estimate: $10 million + cost of land acquisition Operating Cost Implications: Medium operating cost per square foot and good revenue potentia Option Three: Replace the Rockway Centre with a Purpose-Built Full-Service Old Centre on the Same Site Cons truct a one or two storey 35,000 square foot purpose-built full- to meet the current and future leisure, social and wellness inte designed, green facility would accommodate all of the current Ro including: more space to accommodate fitness and active recreati program rooms; better accommodation for the creative arts, compu games; larger social events, shows and exhibitions; and suitable Figure 20 determined by the final building design and site plan. See . Within the new building, it is envisioned that the story of the Centre through all of its uses would be told. As well, key feat would be incorporated into the design of the new structure. Parking (likely reduced) will likely be located along the southe King Street and Preston Street. A lay-by lane along King Street at the front entrance can be maintained. The Rectifier building (currently the pottery shed) will be lost block of land in the northwest corner of the site that currently con Preliminary Construction Cost Estimate: $8.5 million + demolition ($370,000) + land acquisition costs Operating Cost Implications: Lowest operating cost per square foot and excellent revenue pot Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 127 Page 93 Option Four: Expand and Modify Forest Heights Community Centre to Incorporate Adult Recreation Centre In keeping with contemporary philosophy about older adult facilitie to add onto and modify Forest Heights Community Centre to incorp Figure 21 associated with a full-service older adult recreation centre. S. This facility was chosen from a short list of potential communit large to accommodate an expanded facility with ample parking and the desired facility components are already in place, some shift and expansion can take place without significant impact on ongoi exists, complementary facilities are nearby, and the community h programming and facilities because of continued population growt See Figures 23 and 24 for maps illustrating current concentrations of age 50+ populat Both maps notes that 18,500 age 50+ residents lived within a 2.5 2011, representing 29.6% of the 62,795 residents. The central part of concentration of age 50+ residents, best illustrated by Figure 23. The facility would be homey, comfortable, safe and secure, and w Rockway Centre programs and much more, including: more space to recreation; an all-day cafe; more and larger program rooms; bett computers/technology, music programs, games; larger social event facilities and amenities such as a patio, gardens, horseshoe pit sitting area(s), and green space. The redesign and expansion wo facility are dedicated to the older adult clientele during prime Preliminary Construction Cost Estimate: $6.5 million Operating Cost Implications: Lower operating cost per square foot and good revenue potential Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 128 Page 94 Option Five: Build a Full-Service Older Adult Recreation Centre on Another Si Construct a one or two storey 35,000 square foot purpose-built full- to meet the current and future leisure, social and wellness inte designed, green facility would accommodate all of the current Ro including: more space to accommodate fitness and active recreati program rooms; better accommodation for the creative arts, compu games; larger social events, shows and exhibitions; and outdoor gardens, horseshoe pitches, shuffleboard courts, walking paths, Figure 22 . Key criteria for a site includes: adequate size to accommodate t and amenities; close proximity to a major roadway, creating exce direct access to public transit; not too close to another existi an area of the city with a high percentage of older adults. Preliminary Construction Cost Estimate: $8.5 million + land acquisition cost Operating Cost Implications: Lowest operating cost per square foot and excellent revenue pot Options Six: Build a Multi-storey, Mixed-use Structure (including a full-serv centre) on Another Site Cons truct a multi-storey, mixed-use facility on a site other than th accommodate a full-service older adult recreation centre; and so retail, and possibly rental and/or condominium housing and/or or outdoor facilities and amenities and adequate parking. Ideally health services that are allied to older adults. The 35,000 square foot recreation centre component would accommo Centre programs and much more, including: more space to accommod all-day cafe; more and larger program rooms; better accommodatio computers/technology, music programs, games; larger social event facilities and amenities such as a patio, gardens, horseshoe pit sitting area(s), and green space. Key criteria for a site includes: adequate size to accommodate t and amenities; close proximity to a major roadway, creating exce direct access to public transit; and within an area of the city It is likely that this type of venture would require a public/pr Preliminary Construction Cost Estimate (recreation centre only): $8.5 million + land acquisition cost Operating Cost Implications: Lowest operating cost per square foot and excellent revenue pot Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 129 Page 95 Options Seven: Build a Multi-storey, Mixed-use Structure (including a full-serv centre) as an Addition to the Rockway Centre Cons truct a multi-storey, mixed-use facility as an addition to the R accommodate a full-service older adult recreation centre; and so retail, and possibly rental and/or condominium housing and/or or outdoor facilities and amenities and adequate parking. Ideally health services that are allied to older adults. The 35,000 square foot recreation centre component would accommo Centre programs and much more, including: more space to accommod all-day cafe; more and larger program rooms; better accommodatio computers/technology, music programs, games; larger social event outdoor facilities and amenities to be determined by the final b Because the building will likely assume much of the allowable fo parking will be located underground. It will not be possible to pottery shed). And it will be necessary to acquire the block of currently contains billboards. It is likely that this type of venture would require a public/pr Preliminary Construction Cost Estimate (recreation centre only): $10.0 million + land acquisiion cost Operating Cost Implications: Medium operating cost per square foot and good revenue potentia Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 130 Page 96 Options Eight: Build a Multi-storey, Mixed-use Structure (including a full-serv centre) in Place of the Rockway Centre on the Same Site Cons truct a multi-storey, mixed-use facility in place of the Rockway structure would accommodate a full-service older adult recreatio offices, commercial, retail, and possibly rental and/or condomin residence with appropriate outdoor facilities and amenities and would accommodate social and health services that are allied to The 35,000 square foot recreation centre component would accommo Centre programs and much more, including: more space to accommod all-day cafe; more and larger program rooms; better accommodatio computers/technology, music programs, games; larger social event outdoor facilities and amenities to be determined by the final b Because the building will likely assume much of the allowable fo parking will be located underground. It will not be possible to pottery shed). And it will be necessary to acquire the block of currently contains billboards. It is likely that this type of venture would require a public/prership to finance. Preliminary Construction Cost Estimate (recreation centre only): $8.5 million + demolition ($370,000) and land acquisition costs Operating Cost Implications: Lowest operating cost per square foot and excellent revenue pot Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 131 Page 97 Option Two: Expand the Rockway Centre and Preserve the Heritage Building Figure 19 Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 132 Page 98 Option Three: Replace the Rockway Centre with a Purpose-Built Fu Recreation Centre on the Same Site Figure 20 Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 133 Page 99 Option Four: Expand and Modify Forest Heights Community Centre t Full-Service Older Adult Recreation Centre Figure 21 Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 134 Page 100 Option Five: Build a Full-Service Older Adult Recreation Centre on Another Si Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 135 Page 101 Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 136 Page 102 Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 137 Page 103 6.4 Evaluation of the Options To assist with the evaluation of options, eight criteria were id the options were measured against each of the criteria. All of Figure 25 same. Refer to where the options are scored and ranked. A further evaluation of the options was undertaken utilizing an Section 6.4.2 Figure 26 assessment. See and. The options were also presented, discussed and ranked by the com Forum held at the Rockway Centre on February 11, 2013, the displ options at numerous locations around the city and the City web s via the Centreville Chicopee web site and three community public Section 6.4.3Appendix F circulation of 11,300. See and for the results of the community evaluation of the options. 6.4.1 The Technical Evaluation The eight criteria are as listed below and described. Functionality 1. – the degree to which the resulting facility is able to accommo functions defined for the ideal older adult recreation centre fo The options that incorporate allied services, including the possibility of health scored higher under ‘functionality’ and ‘market appeal’. Market Appeal to Current and Future Older Adults 2. – the overall appeal/attractiveness of the resulting facility to current and future older adults, inclu arrangement, number of floors, associated uses, etc. The options that include underground parking and multi-levels were scored lower for ‘functionality’ a older adults feel less safe using underground parking and access issue as the number of levels increase.. An older adult recreat was scored highest for ‘market appeal’ and ‘functionality’. Durability/Age/Life Cycle Value 3. – new construction would score higher due to the resulting longer life expectancy, compared to renovation of an old buildin Options that include the existing Rockway Centre building scored lower under ‘durability/ because the old building is retained. To a lesser degree, the o existing City facility was ranked slightly lower under this crit Degree of Disruptiveness 4. – this refers to the period of construction or renovation which would likely last 18-24 months, and would result in relocation o period. Capital Cost 5. – the cost of construction, including soft costs (the higher th the score). To the degree possible, land costs will also have to be factored that are not on the Rockway Centre site, and land cost could var location. Operating Cost 6. – based on industry-average expenses associated with utilities maintenance and does not include variable costs associated with programs (these costs will be lower per square foot for new, ene Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 138 Page 104 Also factored is the potential for the resulting facility to gen The highest potential for revenue is anticipated for older adult recreation partially purpose-built to best meet current and future appeal a Impact on Cultural Heritage Values and Features 7. – this is a measure of the degree of impact that each option is anticipated to have on the cultural h and site, as well as the interior and exterior heritage attribut Centre - as defined by the cultural heritage impact assessment o evaluation of options. Value for Capital Investment 8. – a general assessment of the overall value of each option for the capital invested. The following was the result of this technical evaluation. Thre in the top grouping, four are in the second grouping, and one is Figure 25 the shaded area below and in . 1. Option Five:(Score: 36.5) Build a Full-Service Older Adult Recreation Centre on Another Sit 2. Option Six: Build a Multi-storey, Mixed-use Structure (including a full-serv (Score: 36.5) centre) on Another Site 3. Option Four: Expand and Modify Forest Heights Community Centre to Incorporate (Score: 36) Older Adult Recreation Centre ---------------------------------------------------------------- 4. Option Three: Replace the Rockway Centre with a Purpose-Built Full-Service Old (Score: 26.5) Recreation Centre 5. Option Eight: Build a Multi-storey, Mixed-use Structure (including a full-serv (S core: 26.5) recreation centre) in Place of the Rockway Centre on the Same Si 6. Option Two:(Score: 22) Expand the Rockway Centre and Preserve the Heritage Exterior 7. Option Seven: Build a Multi-storey, Mixed-use Structure (including a full-serv (Score: 20.5) recreation centre) as an Addition to the Rockway Centre ---------------------------------------------------------------- 8. Option One: Repair the Rockway Centre and Modify the Facility to Meet Access (Score: 14) Requirements Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 139 Page 105 Evaluation of the Options for the Rockway Centre Fi Criteria Market Capital Operating Impact on Appeal to DurabilityCost Cost Cultural Options (highest (per sq. ft. Current & /Age/ Heritage cost is expenses + Future Life Cycle Values and scored revenue Older Value Features lowest) potential) Adults 8 Option One: 1 1 1 0 5 1 4 1 14 Repair the Rockway $2-3 highest Centre and Modify the million exp. & Facility to Meet lowest rev. Accessibility potential Requirements 5 Option Two: 4.5 4 3 0 2 3 3 2.5 22 med. exp. Expand the Rockway $10 good rev. Centre and Preserve the million potential Heritage Exterior 4 Option Three: 5 0 3 5 0 4 26.5 5 4.5 l Re owest exp place the Rockway $8.5 & Centre with a Purpose- million excellent Built Full-Service Older rev. pot. Adult Recreation Centre 2 Option Four: 5 4.5 4 4 4 4.5 5 5 36 Expand and Modify $6 Forest Heights .5 lower exp. Community Centre to million & Incorporate a Full- excellent Service Older Adult rev. potential Recreation Centre 1 Option Five: 5 4.5 5 5 3 5 5 4 36.5 lowest exp. Build a Full-Service $8.5 & Older Adult Recreation Centre on Another Site million + excellent land cost rev. pot. 3 Option Six: 5 5 5 2 5 4.5 36.5 5 5 lowest exp. Build a Multi-storey, $8.5 & Mixed-use Structure million + excellent (including a full-service land cost rev. older adult recreation centre) on Another Site potential 7 Option Seven: 3 0 1 3 20.5 4.5 4 2 3 Bu ild a Multi-storey, $10 med. exp. Mixed-use Structure million & (including a full-service good rev. older adult recreation potential centre) as an Addition to the Rockway Centre 6 Option Eight: 5 0 0 4 26.5 5 4.5 3 5 Bu ild a Multi-storey, $8.5 lowest exp. Mixed-use Structure million & excellent (including a full-service rev. older adult recreation potential centre) in Place of the Rockway Centre on the Same Site Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 140 Page 106 Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 141 Page 107 Notes supporting Figure 25: 1.The options that incorporate allied services, including the poss housing scored higher under ‘functionality’ and ‘market appeal’. 2.The options that include underground parking and multi-levels (b ‘functionality’ and ‘market appeal’. Many older adults feel les accessibility becomes more of an issue as the number of levels i centre on one or two levels was scored highest for ‘market appea 3.Options that include the existing Rockway Centre building scored cycle value’ because the old building is retained. The option t Community Centre was ranked slightly lower under this criterion. 4.The operating cost criteria comprises a combination of the relat and the potential for the resulting facility in each option to g the facility and its ability to accommodate desired programs and attract rental revenue. Higher operating expenses are assumed f Centre. The highest potential for revenue is anticipated for ol or partially purpose-built to best meet current and future appea 5.The options that replaced the Rockway Centre building scored low heritage values and features. The options that did not disrupt highest and the options that added onto the Rockway Centre score to the large scale of Option Seven, the impact on the Rockway Ce greater than for Option Three which only involves a larger recre 6.Regarding capital cost, the preliminary construction cost estima To the degree possible, land costs will also have to be factored Rockway Centre site, and land cost could vary greatly, depending options that include a mixed-use structure assume a private-publ ‘public’ capital cost of the project. 6.4.2 The Advantages/Disadvantages Evaluation A further evaluation of the options was undertaken, utilizing an assessment. The evaluation technique identified other factors a Figure 26 evaluation process. Refer to below. Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 142 Page 108 Advantages and Disadvantages of Each Option Figure 26 OptionsAdvantagesDisadvantages Option One: Retains the Rockway Centre at its current Must invest $2-3 million to repair the Repair the location. structure and to meet accessibility Rockway Centre Meets most of the needs of most current requirements. and Modify the regular users. Uncertainty over extent of remedial action Facility to Meet The least amount of capital is invested. required to address leaky foundation and Accessibility Retains the heritage values of the exterior potential soil contamination. Requirements and most of the heritage attributes of the Only slight improvement to the usability interior of the Rockway Centre. and appeal of the facility is achieved. Renovations will extend the life of the Does not meet the needs of most current building. and future older adults, especially mid-age Slight reduction in annual operating and younger. expenses anticipated due to increased The entire Rockway Centre program energy efficiency and reduced ongoing would have to be relocated while the capital repair expenses (after major facility is under renovation. upgrades). Highest operating cost/square foot. Potential to slightly increase revenue. Lowest potential for revenue. Do not have to purchase another site. Retains a 60+ year old building. Lowest value for capital investment (1/5). Option Two: Retains the Rockway Centre at its current Must invest $2-3 million to repair the Ex existing structure and meet accessibility pand the location. requirements. Rockway Centre The functionality and appeal of the overall Cost incurred to acquire the block of land and Preserve the facility is greatly enhanced through re- containing the billboards. Heritage Exterior purposing the Rockway Centre and the Uncertainty over extent of remedial action purpose-build addition (a high level of required to address leaky foundation and functionality and appeal will be achieved). Will meet the needs of current and future potential soil contamination. older adults who desire a centre. Does not retain the heritage attributes of Parking accommodated at grade. the interior of the Rockway Centre. Retains and celebrates the heritage values Does not retain the ancillary buildings. of the exterior of the Rockway Centre. Compared to a more efficient replacement Lower per square foot operating expenses building, approximately $1.5 million in than Option One, but higher than for a additional capital cost will be incurred to replacement or new building. incorporate the existing structure and to Potential for greatly increased revenue, preserve as many exterior heritage values compared to other options that involve a as possible through layout and design. purpose-built structure. If the addition exceeds two storeys, less Moderate value for capital investment efficiency in layout will result, incurring (2.5/5). increased size and higher capital and Do not have to purchase another site. operating costs – and also reduced appeal. Surface parking will be reduced significantly; no availability of street parking. The entire Rockway Centre program would have to be relocated while the facility is under construction. Retains a 60+ year old building. Option Three: The entire Rockway Centre program Retains the Rockway Centre at its current Re place the would have to be relocated while the lo cation. Rockway Centre facility is under construction. Purpose-build facility to meet the with a Purpose-The existing Rockway Centre (and its parameters of the ‘ideal’ full-service older Built Full-Service exterior heritage values and interior adult recreation centre (the highest level of Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 143 Page 109 Older Adult functionality and appeal will be achieved). heritage attributes) will be lost. Recreation Centre Will incur demolition cost in the order of Parking accommodated at grade. $350,000-$400,000. Will meet the needs of current and future Cost incurred to acquire the block of land older adults who desire a centre. containing the billboards. Lowest annual operating expenses per Uncertainty over extent of potential soil square foot. contamination. Highest potential for revenue generation. Unless a two-story structure, surface The $2-3 million investment to repair the parking will be reduced significantly; no existing structure and to meet accessibility availability of street parking. requirements will NOT be required. The capital cost will be approximately $1.5 million less than Option Two which incorporates the existing structure. High value for capital investment (4/5). Do not have to purchase another site. Option Four: Will not retain the current site of the Purpose-build addition to a City facility to Ex pand and Rockway Centre. meet the parameters of the ‘ideal’ full- Modify Forest service older adult recreation centre (a high Heights level of functionality and appeal will be Community Centre achieved). to Incorporate a Will enhance and add value to an existing Full-Service Older community centre serving all age groups. Adult Recreation By sharing existing facilities, the older Centre adult component can be smaller than would be the case with a stand-alone older adult facility, resulting in lowest estimated capital cost of all options. Will meet the needs of current and future older adults who desire a centre. As part of a multi-purpose community facility, this configuration may be more appealing than a stand-alone older adult recreation centre. Addresses the need for a future expansion of this community centre. Located in a part of the city that is home to a high concentration of age 50+ residents. This west end location results in good distribution of older adult facilities. The larger site will accommodate more outdoor amenities and facilities. Sufficient parking accommodated at grade. No disruption to the current Rockway program while the facility is constructed and minimal disruption of neighbourhood association programs during construction. On-site fire and ambulance services. Adjacent amenities such as shopping mall. Adjacent to transit hub served by six different bus routes and the iXpress route. Low operating expenses per square foot, especially for the new components. Excellent potential for revenue generation. The $2-3 million investment to repair the Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 144 Page 110 existing structure and to meet accessibility requirements will NOT be required (unless the Rockway Centre is re-purposed for another municipal use). At $6.5 million, the capital construction cost will be approximately $3.5 million lower than to expand the Rockway Centre and approximately $1.5 million lower than to replace the Rockway Centre on the same or another site. Highest value for capital investment (5/5). May be able to off-set part of the capital cost if the Rockway site is sold. Do not have to purchase another site. Option Five: Requirement to purchase 3-5 acres of land Purpose-build facility to meet the Bu ild a Full-for a new site. parameters of the ‘ideal’ full-service older Service Older Will not retain the current site of the adult recreation centre (the highest level of Adult Recreation Rockway Centre. functionality and appeal will be achieved). Centre on Another Will meet the needs of current and future Site older adults who desire a centre. Parking can be accommodated at grade, assuming the site is large enough. No disruption to the current Rockway program while the facility is constructed. Lowest operating expenses per square foot. Excellent potential for revenue generation. The $2-3 million investment to repair the existing structure and meet accessibility requirements will NOT be required, unless the Rockway Centre is re-purposed for another municipal use. The capital construction cost will be approximately $1.5 million lower than to expand the Rockway Centre and similar to the cost of replacing the Rockway Centre on the same site. High value for capital investment (4/5). Additional cost will be incurred to purchase a new site (although may be able to off-set all or part of the cost if the Rockway Centre site is sold). Option Six: Purpose-build facility to meet the Requirement to purchase 3-5 acres of land Build a Multi-parameters of the ‘ideal’ full-service older for a new site. storey, Mixed-use adult recreation centre (the highest level of Will not retain the current site of the Structure on functionality and appeal will be achieved). Rockway Centre. Another Site Will meet the needs of current and future (including a full-older adults who desire a centre. service older adult The appeal of this facility is further recreation centre) enhanced with the potential inclusion of offices for allied service providers, supportive retail uses and accommodation for older adults. Parking will be accommodated at grade, assuming the site is large enough. Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 145 Page 111 No disruption to the current Rockway program while the facility is constructed. Lowest operating expenses per square foot. Excellent potential for revenue generation. The $2-3 million investment to repair the existing structure and meet accessibility requirements will NOT be required, unless the Rockway Centre is re-purposed for another municipal use. The capital construction cost will be approximately $1.5 million lower than to expand the Rockway Centre and similar to the cost of replacing the Rockway Centre on the same site. High value for capital investment (4.5/5). Additional cost will be incurred to purchase a new site (although may be able to off-set all or part of that cost if the Rockway Centre site is sold). Option Seven: Retains the Rockway Centre at its current Must invest $2-3 million to repair the Build a Multi-location. existing structure and meet accessibility storey, Mixed-use The usability and appeal of the overall requirements. Structure facility is greatly enhanced through re-Cost incurred to acquire the block of land (including a full-purposing the Rockway Centre and the containing the billboards. service older adult purpose-build addition (a high level of Uncertainty over extent of remedial action recreation centre) functionality and appeal will be achieved). required to address leaky foundation and as an Addition to Will meet the needs of current and future potential soil contamination. the Rockway older adults who desire a centre. Does not retain the heritage attributes of the interior of the Rockway Centre. Centre The appeal of this facility is further Compared to the more efficient enhanced with the potential inclusion of offices for allied service providers, replacement recreation centre component, supportive retail uses and accommodation approximately $1.5 million in additional for older adults. capital cost will be incurred to incorporate Potentially retains and celebrates the the existing structure and to preserve as heritage values of the exterior of the many exterior heritage values as possible through layout and design. Rockway Centre (depending on design). If the recreation component exceeds two Lower operating expenses per square foot storeys, less efficiency in layout will than Option One, but higher than for an result, incurring increased size and higher entirely new building. capital and operating costs – and also Good potential for revenue generation. reduced appeal. Reasonable value for capital investment Most parking will be underground, which (3/5). is much more costly and less appealing to Do not have to purchase another site. an older adult population. The entire Rockway Centre program would have to be relocated while the facility is under construction. Retains a 60+ year old building. Option Eight: he existing Rockway Centre will be lost. Retains the Rockway Centre at its current T Bu If the recreation component exceeds two ild a Multi-location. storeys, less efficiency in layout will storey, Mixed-use Purpose-build facility to meet the result, incurring increased size and higher Structure parameters of the ‘ideal’ full-service older capital and operating costs – and also (including a full-adult recreation centre (the highest level of service older adult functionality and appeal will be achieved). reduced appeal. recreation centre) Will meet the needs of current and future Most parking will be underground, which Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 146 Page 112 in Place of the older adults who desire a centre. is much more costly and less appealing to Rockway Centre on The appeal of this facility is further an older adult population. the Same Site enhanced with the potential inclusion of The entire Rockway Centre program offices for allied service providers, would have to be relocated while the supportive retail uses and accommodation facility is under construction. for older adults. Will incur demolition cost in the order of Lowest operating expenses per square foot. $350,000-$400,000. Excellent potential for revenue generation. Cost incurred to acquire the block of land The $2-3 million investment to repair the containing the billboards. existing structure and meet accessibility Uncertainty over extent of potential soil requirements will NOT be required. contamination. The capital construction cost of the recreation component will be approximately $1.5 million lower than to expand the Rockway Centre and similar to the cost of replacing the Rockway Centre on another site (except for Option Four). High value for capital investment (4/5 and comparable to options Three and Five). Do not have to purchase another site. 6. 4.3 Community Ranking of the Options The 160 participants at the February 11, 2013 Forum at the Rockw their first, second and third choices among the eight options pr The options were left at the Rockway Centre for viewing for six displayed at 12 other community centres and City Hall Rotunda at February 17 and March 22. Staff attended displays at a Kitchene Heights Community Centre (two occasions), the Cherry Park Neighb and Highland Hills plaza. Staff promoted the feedback booklets neighbourhood associations and community groups; the Rockway CC councils; the DCC meal program and Tuck Shop; a partner group me council meetings in the Mill Courtland neighbourhood. In additi information session in the Kingsdale area. Five community centr the tabloid size posters which were on display for several weeks Online and hard copy advertising was facilitated through the Cen Downtown Neighbourhood Alliance and DCC program guide (3,800 cop Community Association mailing list (3,500 subscribers) and 4,000 older adults throughout the community. The options were also posted on-line on the City web site with t second and third choice. When the process was closed on March 22, 2013, 641 people had re to indicate their first choice of options, 443 offered their sec choice. Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 147 Page 113 Appendix FFigure 27 Refer to for details of the discussion from the Community Forum. below Figures F-2 to F-8 presents the results of the option-selection process by all resp in Appendix F report on the scores and ranking by age group. Voting on the Options – All Responses Figure 27 First Second Third Choice Choice Choice Combined Rank Options Score* # and # Score # Score Score 4 Option One: 86 258 68 136 74 468 Re pair the Rockway Centre and Modify the Facility to Meet Accessibility Requirements 3 Option Two: 285 127 254 51 590 95 Expand the Rockway Centre and Preserve the Heritage Exterior 1 Option Three: 203 609 81 162 72 843 Replace the Rockway Centre with a Purpose-Built Full-Service Older Adult Recreation Centre on the Same Site 2 Option Four: 179 537 27 54 36 627 Expand and Modify Forest Heights Community Centre to Incorporate a Full-Service Older Adult Recreation Centre 7 Option Five: 12 36 38 76 39 151 Build a Full-Service Older Adult Recreation Centre on Another Site 8 Option Six: 27 39 78 27 132 9 Bu ild a Multi-storey, Mixed-use Structure (including a full-service older adult recreation centre) on Another Site 6 Option Seven: 51 33 66 56 173 17 Bu ild a Multi-storey, Mixed-use Structure (including a full-service older adult recreation centre) as an Addition to the Rockway Centre 5 Option Eight: 28 84 30 60 38 182 Build a Multi-storey, Mixed-use Structure (including a full-service older adult recreation centre) in Place of the Rockway Centre on the Same Site Totals 635 443 387 Combined score: First choice received three points, second choice received two po awarded one point. Not all respondents selected a second and third choice, with the Overview of Responses Overall the community response favoured options that retained a although the younger respondents were less likely to favour opti Based on discussions at the Forum and comments via the survey, r located a new facility on another undetermined site suffered fro location. Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 148 Page 114 The main concerns expressed about the option to add onto Forest included allegiance to the Rockway Centre site and the worry tha functions of an expanded facility would not be sufficiently dedi activity areas associated with other age groups, especially chil accounting for those concerns, this option ranked second overall age 55 and younger respondents (future seniors). From discussions at the workshops and both forums, the heaviest appear to be well to reasonably well satisfied with the facility respondents to the survey. However, the option to renovate the overall and third among respondents age 56+. Respondents age 66 sample. Respondents who were age 56+ represented 55% of the sam their age, so the age-specific sample was smaller than the total Option Three to replace the Rockway Centre with a purpose-built recreation centre was a clear favourite over Option Two which wo building and to preserve its heritage exterior, and Option One: existing building. Option Three was also favoured over expandin Heights Community Centre. This appears to represent a significa earlier consultations, which showed stronger support for renovat note is that younger respondents (age 55 and younger) strongly f option over any of the options that involved the Rockway site. There was significant interest in some form of mixed-use facilit older adult recreation centre, either as a replacement facility Centre. There was more interest in this option than with the ea thth ranked between 4 and 6, depending on the age of respondents, with interest strongest f older age groups (age 66+). Response by age group was relatively even ranging between 46 and number coming from age 66-84, and lowest response from age 85+ a Ranking the Options The options were ranked in the following order. A first choice three points, a second choice selection was given a value of two given a value of one. Option Three to replace the Rockway Centre with a purpose-built full-service first overall recreation centre on the same site ranked , with support strongest from age 56+ respondents. This option ranked second among age 36-45 responde under and age 46-55 respondents. Option Four to expand and modify Forest Heights Community Centre to include second overall older adult recreation centre ranked , with the younger age groups (age 55 and younger) ranking this option first. Among the older age groups, Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 149 Page 115 seventh, with support strongest among the age 56-65 age group an respondents. Option Two third to expand the Rockway Centre and preserve the heritage exterior ran overall . Among age 55 and younger respondents, this option ranked seco support declining as the age group became younger. It ranked se and older. Option One to repair the Rockway Centre and modify the facility to meet access fourth overall requirements ranked . Respondents age 35 and younger ranked this option second. Among respondents age 36-55, this option was ranked fou consistently ranked this option third. Option Eight to build a multi-storey, mixed-use structure (including a full-serv fifth overall recreation centre) in place of the Rockway Centre on the same si. Respondents age 66-84 ranked this option highest at fourth. Option Seven to build a multi-storey, mixed-use structure (including a full-serv sixth overall recreation centre) as an addition to the Rockway Centre ranked . Respondents age 55 and younger ranked this option lower at seventh and eighth. ranked this option fourth. Option Five to build a full-service older adult recreation centre on another si seventh overall among VIP and non-VIP members and thus ranked . This option ranked seventh or eighth among all but the 66-74 age group, who ranked it fifth ranked it sixth. Option Six to build a multi-storey, mixed-use structure (including a full-serv eighth overall recreation centre) as an addition to the Rockway Centre ranked . It ranked seventh and eighth among all but the age group 36-45 who ranked it fifth group, who ranked it sixth. Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 150 Page 116 6.5 The Preferred Option 6.5.1 The Selection Process Once all of the facts were gathered and evaluated, the Project T option through a process whereby each member selected their top Considering the potential heritage designation of the Rockway Ce Team members developed two lists, one considering the heritage d If the Rockway Centre was to be designated a heritage building , the following was the Project Team’s suggested order of preference, based on the resea Option Four: Expand Forest Heights Community Centre (scored 29) Option Five: Build a new older adult recreation centre on another site (TBD) Option Two: Add to the Rockway Centre (scored 11) Option Six: A mixed use facility on another site (scored 6) Option Seven: A mixed use facility as an addition to Rockway (scored 1) Options One, Three and Eight are not included in this list becau first, second or third choice by any Project Team member. If the Rockway Centre was not to be designated a heritage buildi , the following was the Project Team’s suggested order of preference, based on the resea Option Four: Expand Forest Heights Community Centre (scored 24) Option Five: Build a new older adult recreation centre on another site (TBD) Option Three: Replace the Rockway Centre with a new older adult recreation ce (scored 13) Option Six: A mixed use facility on another site (scored 6) Option Eight: A mixed use facility as replacement for the Rockway Centre (sco Option Two: Add to the Rockway Centre (scored 2) Options One and Eight are not included in this list because they second or third choice by any Project Team member. the order of ranking as shown from the community input By comparison, was as follows (641 responses): Option Three: Replace the Rockway Centre with a new older adult recreation ce (scored 843) Option Four: Expand Forest Heights Community Centre (scored 627) Option Two: Add to the Rockway Centre (scored 590) Option One: Retain and repair (but do not expand) the Rockway Centre (score Option Eight: A mixed use facility as replacement for the Rockway Centre (scor Option Seven: A mixed use facility as an addition to Rockway (scored 173) Option Five: Build a new older adult recreation centre on another site (TBD) Option Six: A mixed use facility on another site (scored 132) Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 151 Page 117 6.5.2 The Recommended Option Based on the research and considering the community consultation modify Forest Heights Community Centre to include a full-service was the clear choice, regardless of the decision to designate th building. The redesign and expansion would ensure that key components of t the older adult clientele during prime occupancy times. And tha and the support of staff and volunteers, a safe and secure ‘home achieved for the many older adults who seek this environment and visitors to ‘their’ centre. 6.5.3 Rationale The reasons behind the recommended option are summarized below a concerns with the Rockway Centre and site. Also considered are investing in Forest Heights Community Centre. 1.There are concerns about the suitability of investing in the sma containing the Rockway Centre. Although the site can accommodat concepts that involve just the recreation centre, insufficient s grade-level parking and desirable outdoor facilities and feature 2.If the option to replace the Rockway Centre with a new facility storey building (in order to increase space for parking and outd perceived to be less desirable than a single floor facility, esp demographic. 3.Adding onto the Rockway Centre in a fashion that retains the ori displays most of the exterior features and provides adequate int will result in a building that would need to be larger than a ne extra size will add capital cost and will be more costly to oper result in the preservation of the interior heritage attributes o 4.Repairing, upgrading and renovating the existing building to dea problems and to meet accessibility standards, but not enlarging that would not meet most of the recreational and social interest adults, and the nature of the building would be much less usable efficient than a new or enlarged and redesigned facility. 5.There are many unknowns about subsurface conditions at the Rockw costly remedial work to address, regardless of the option select 6.Expanding and redesigning Forest Heights Community Centre is the to provide a new older adult recreation centre, due in part to t facility that can be incorporated into a redesigned and enlarged programming and activities, but also programs for all ages. Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 152 Page 118 7.The site that accommodates the Forest Heights Community Centre i accommodate the recommended building expansion, as well as the r desired outdoor facilities and amenities to meet all ages. 8.The Forest Heights Community Centre is adjacent to a transportat complementary nearby facilities including a shopping mall. 9.Renovation and expansion of the Forest Heights Community Centre will not be overly disruptive to programming at the Centre, and programming would not need to be moved to other sites during con 10.There are advantages for an older adult facility to be a key com purpose community centre like Forest Heights that contain indoor features to be shared that are not typical of a stand-alone olde 11.The proposed project addresses the need for a future expansion o Community Centre. 12.Forest Heights Community Centre is located in an area of the cit concentration of age 50+ residents. 13.This west end location will result in good distribution of older City of Kitchener. 14.It is the only ‘new site’ option that does not require the City through purchasing. 6.5.4 Implications Implications of the recommended option include: Although some of the demand will be accommodated by the renovate  Heights Community Centre, this option will result in the closure older adult recreation centre which may produce a deficiency in Figures 23 the west-central part of the City where about half of the age 50 and 24 that identify the areas of highest concentration of age 50+ resi Where possible, older adult programming will have to be increase  within this part of the city to compensate for the loss of the R Freeing the Rockway Centre from accommodating age 50+ programmin  opportunity for another more suitable public use for the facilit repairs and renovations will still be required. If the facility is designated as a heritage site and another pub  Rockway Centre in the near future, the facility will have to be protect the exterior values and interior attributes as identifie also have to be protected from vandalism. In 2011, 18,500 age 50+ residents lived within a 2.5 km. radius  Community Centre, representing almost 30% of the residents. The (including Forest Heights, Forest Hill and Meinzinger Park-Lakes has the highest concentration of age 50+ residents. Attendance at Forest Heights Community Centre is the third highest of all c option to expand Forest Heights Community Centre as conceived in selected, the growing population in this part of Kitchener will with high demand coming from middle-age and older adults. Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 153 Page 119 Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 154 Page 120 Chapter Seven: Implementation Unt il the decision of Council is known, it is difficult to provide implementation, especially since the recommended option emerging include any of the options involving the Rockway Centre and site Council decisions regarding a possible heritage designation for the potential for another site, and the results of the Urban Des market test of the interest in a mixed-use development could inf regarding older adult facilities and the future of the Rockway C However, regardless of the City Council decision, the Rockway Ce utilized for age 50+ programming and related activities for some established elsewhere (e.g., an addition to Forest Heights Commu another site), it will take several years at a minimum to secure construct a facility. In the mean time, continued capital inves the Rockway Centre as a safe and useable public use facility. If one of the options involving the Rockway Centre is chosen, th will have to be moved to other facilities for a period of betwee Even if Option One is selected, the required construction activi activities. If the Rockway Centre is not retained as an older adult recreati age 50+ programming at Forest Heights Community Centre is chosen another site is selected for a replacement older adult recreatio the community centres within the vicinity of the Rockway Centre of the highest concentration of age 50+ residents) to add progra age demographic to help fill the gap in programming left by clos Twelve planning communities east of King Street (2, 11, 13, 14, as well as Rockway (16) and planning communities 17 and 25 to th contain above average and well above average concentrations of a addition to the Rockway Centre, six other community centres are City and five are potential candidates for expanded age 50+ prog Downtown, Kingsdale, Mill Courtland and Centreville Chicopee). programming and the role of these community centres should be co Kitchener Leisure Facilities Master Plan that is currently under A transition plan for Rockway Centre members will have to be dev program is moved to another location and as age 50+ programming community centres. However, the impact on Rockway Centre member somewhat by the fact that most who use the Centre arrive by auto across the City and beyond. Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 155 Page 121 If the Rockway Centre and site is designated as a heritage facil will have to be developed. If the Urban Design Brief identifies reasonable potential for a to be developed on the Rockway site, either as a replacement fac facility, the market appeal of such a development and the potent partnership will have to be researched as a follow-up investigat Regardless of the option decided upon, a capital funding strateg Currently, funding for this initiative is not included in the te Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 156 Page 122 Appendix A: Highlights of Building Bridges to Tomorrow A User Profile of Older Adult Centres in Ontario In 2010, the Older Adult Centre’s Association of Ontario completed comprehensive study of older adult centres, their use and the pr members. Twenty-six centres participated in the research, with members surveyed for their opinion. What this study shows is that there are many similarities in the older adult recreation centres across Ontario and those who use There are also similarities in the membership pattern, program p and interests in new programming, and the motivation of members activities at centres. What is different in Kitchener is that m than age 55. Also, programming for age 50+ residents in Kitchen three principle centres and the significant role played by many age 50+ programming and events - resulting in more venues and pr city from than is typical in most communities the size of Kitche a lower percentage of age 50+ Kitchener residents sign up as off principle facilities that provide age 50+ programming, than is t across the province. Who Uses Older Adult Centres All age categories of older adults age 55+  Primary market is age 65-75 (41%) and 76-85 (35%). 8% are over  Boomer members have increased from 8% to 15% over the past ten y  Compared to the general population, older adult centres cater to  85+ population. In general, older adult centres cater to individuals from lower  including a very high proportion of single, low income women. A considered low income and at or near the poverty line. Older adult centres do not attract very many members from the po  Only 15% are from ethnic backgrounds and 4% are visible minoriti their first language. Typically, three quarters of members are women. The proportion  16% and 34%. Education levels vary with age, with the younger members tending  level of education. Almost 50% of members are single, divorced or widowed.  Over 40% of members live alone.  Members are generally very independent in terms of lifestyle and  10% of members receive any type of community support services an any type of in-home services. Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 157 Page 123 Membership Patterns in Older Adult Centres Members tend to retain membership for a long time, with at least  for more than 10 years, and more than half being members for mor For two thirds of members, the typical length of stay is two to  of members attend two to four times per week. One third of members live within two kilometres of their centre  kilometres of the centre. More than two thirds of members drive to the centre, with rural  more dependent on the automobile. Less than 5% of members use s transportation. Almost one quarter stated that they might use t transportation was more available. Less than one third of members are active at other leisure facil  Marketing Older Adult Centres To date, word of mouth marketing has been most effective.  Less than 1% used the Internet to seek out a centre. The use of  tool is more prevalent among younger seniors. Primary health care professionals are not effective in marketing  Printer material is the most effective way to market programs an  adult centre. Volunteering More than 50% of members are active volunteers.  Volunteers contribute more than 1.6 million hours per year at ol  There is a direct correlation between length of membership and l  More than two thirds of volunteers are active once a week and mo  two of more times per week. Volunteerism declines slightly with age.  More than 12% of members are involved in governance activities.  More than 12% of members are involved in program leadership.  More than 12% of members are involved in cafeteria services. More than 15% of members are involved in administrative function Program Participation and Interest in Programs Special event, trips and travel are the most popular activities More than one third of members are interested in fitness program Educational programs are twice are popular as cards, dispelling centre are primarily ‘card clubs’. Boomers are more active in fitness, visual arts and health-relat  is far below the average with this age group. For programs, the demand was greatest for health and wellness-relat new  as physical activities. Demand was lower for traditional arts a loss programs and health promotion services are two of the most programs. new Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 158 Page 124 Members rated programs in centres 9 out of 10.  Almost one quarter of members participate in health-related prog  health promotion, hearing clinics, and eyesight clinics being th groups. Interest in foot care and hearing clinics increases with promotion is highest among baby boomers. Foot care is the most utilized health service.  Slightly more than 15% of centres offer a full basket of communi  More than one third of centres offer an adult day program, congr  transportation services. Motivation of Members Members tend to be motivated by social needs such as friendships  Love and belonging needs were the strongest motivations to belon  along with self-actualization needs (keeping mentally active, ha opposed to developing new skills, personal growth and developmen Physiological needs are also very strong among members including  remaining independent. Motivation tends to be strongest among females with the exceptio  responsibilities and a position of status which was found to be Sense of accomplishment and social interaction were rated the hi  indications from participating at centre. Overall wellness and knowledge and skills were the lowest rated  With the exception of social needs, there exists a great varianc  outcomes in the areas of physiological, safety, esteem, and self Non-Member Profile Roughly 9% of seniors in Ontario belong to an older adult centre  Individuals with a higher income tend to be less likely to join  Almost one third of non-members surveyed were still employed eit  Boomers represented over 90% of the respondents who were still e  Almost half of the respondents who were working part time were o  Over 60% of the non-members were married and only one third live  The most popular leisure venues for non-members were community r  fitness clubs and private clubs. Three quarters of non-members participate in leisure activities and one third participate more than three times per week. A dramatic drop in participation level was indicated after age 7  Non-members indicated that their level of activity was only mode  for leisure activities was also moderate. Non-members were most interested in physical activities (56.5%),  volunteering (47%), trips, and travel (44.4%), computers and tec wellness (37.9%), the arts (32.9%), education (32.9%), and other Almost half of non-members were active as volunteers.  The health status of non-members was slightly lower than members  Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 159 Page 125 Members of older adult centres tended to be slightly more active  28% of non-members who were surveyed were interested in joining  75% of the Boomer respondents 37.5% of the age 50-65 respondents 38.3% of the age 66-75 respondents 22% of the age 75+ respondents 41.5%of non-members might be interested in joining an older adul  31% of non-members were not interested in joining an older adult  Many non-members held a quite negative image of what an older ad  Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 160 Page 126 Appendix B: Notes from the Five Workshops Fi ve focused workshops where conducted with the following groups t information for the Rockway Centre study. Due to overwhelming i held for Rockway Centre members. Sample of Rockway Centre members (Group #1),  Sample of Rockway Centre members (Group #2).  Stakeholder groups/agencies/partners,  Older adult leadership (representatives of the three Centre Advi  of the Mayors Advisory Council for Kitchener Seniors), and City of Kitchener staff – with an interest in the project.  Over 140 people participated in the five sessions. Below are su notes from the workshops. Summary of Responses about What to do with the Rockway Centre an At the workshop for the older adult leadership group and the twoith Rockway members, participants were asked about what to do with the build the variety of recreation, leisure and social activities that ha The following is the summary of the responses which included rec add to the building or replace the building on the same site. O facility components and activities/uses. One theme that was rep strategy for service provision during the construction period. Renovate and/or Add to the Existing Building: Upgrade the kitchen and equipment – rent it out when not in use  Create a larger, more attractive dining space  Create a solarium and coffee shop  Remove walls to enlarge some of the rooms  Integrate the adjacent office into the main lobby  Improve customer greeting/reception area/Enlarge the lobby by re  room Add seating to the lobby by replacing couches with tables and ch  Find a larger space for shuffleboard to allow for more lanes  Create useable rooftop space  Upgrade the windows  Create a weight training room with suitable equipment  Create a computer room  Add a gymnasium  Add a therapeutic pool  Add storage lockers  Add showers  Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 161 Page 127 Add storage for equipment  Put an addition onto the west side of the building to provide mo  Move billiards to the room adjacent the kitchen to accommodate t  Make better use of the two out-buildings  Add a 500-600 seat theatre  Upgrade the HVAC system  Open up the second floor level  Create multi-use rooms (new or renovated building)  Increase the amount of natural light  Add reflective/quiet rooms  Repair the flooding and the auditorium  Improve the acoustics in the meeting room  Improve accessibility – washrooms, elevator, interior traffic ci  connectedness within the building, multi levels, emergency acces Create a more cushioned floor in the rooms that accommodate exer  Ensure adequate parking on-site – could put a deck over part of  part of the building on top Improve the stairs to the parking lot  Improve access to the Rockway Gardens and the golf course  A New Building: Design a multi-purpose and flexible building  Create mixed use, multi-story environment with underground parki  seniors apartments, offices, food store, community agencies Locate the new building to the south and then replace the old bu  reduce disruption during construction Include a gymnasium  Include lots of natural light  Include multi-purpose spaces  Ensure a LEEDS certified building – platinum or at least gold st  Include quiet/reflective spaces  Retain as much outdoor area as currently (patio, gardens)  Include a rooftop garden, patio, green roof, solar panels  Ensure a warm, friendly environment  Seek partners to assist with new construction and to populate th  Concern over disruption during construction  Phase the development  Close Charles Street East and connect with the Rockway Gardens  Recreate outdoor patio and enhance into a cafe  Ensure adequate parking and bike storage  Ensure adequate accessibility throughout  Ensure sufficient storage  Ensure improved acoustics  Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 162 Page 128 Include a computer room  Mixed views about a heritage designation  Rockway Members (morning and afternoon groups combined) Session Rockway Centre Members/Users Workshops (Morning/Afternoon) Date May 8, 2012 Location Rockway Centre – Lower Level Auditorium Discussion Topic # 1 (Brainstorming; ranked posted notes) What types of recreational, leisure and social activities would Think about indoor and outdoor activities – Think about what tod to do? Other users? Ou tcome of Discussion: (individual ideas were posted, themed and voted on – note number of d Fitness Activities/Centre (30 dots): Fitness and wellness centre ¶ Fitness programs ¶ Exercise ¶ Heated pool – arthritis therapy ¶ Swimming pool – lap swim for older adults ¶ Volleyball courts ¶ Indoor Walking track and rambling group ¶ On-going NIA, QI GONG, Tai Chi, Yoga ¶ Meditation ¶ Indoor male/female fitness ¶ Pickle ball ¶ A breadth of fitness classes to fit physical activity – 50-90 ye ¶ Evening programs to catch younger older adults who are working d ¶ A well- equipped fitness centre geared to 50+ ¶ Doctor and physio fitness advice ¶ Equipment room ¶ All types of equipment like “Curves” (private sector business) ¶ Gymnasium ¶ Continue with their exercise program ¶ Lectures on fitness ¶ Weight training ¶ Dance fitness classes ¶ Tai Chi ¶ Yoga/Stretching ¶ Flexercise ¶ Low aerobic exercise classes for those who are physically challe ¶ Keep and expand all existing fitness programs ¶ More night-time classes for more members – exercise ¶ Better exercise facilities ¶ Zoomba ¶ Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 163 Page 129 Fitness classes other than exercise focused ¶ Stability ball ¶ 3 exercise classes a week ¶ Cards (29 dots): Cribbage ¶ Bridge ¶ Playing cards ¶ Euchre ¶ Card groups ¶ Games ¶ Chess club ¶ Organized card games during the week and on weekends ¶ Bridge – walk-in program where you don’t need to have a partner ¶ Travel/Excursions/Trips (27 dots): Day trips (casino, theatre) ¶ Bus excursions 1 or 2 day) ¶ Travel club ¶ Travelogues ¶ Return the Travel Agent to the Centre ¶ Bring back Marmo bus trips ¶ Trips to the casino (possible fundraiser) ¶ Partners at Great Canadian ¶ Day bus and boat tours ¶ Cycling tours/trips ¶ Travel issues/opportunities presentations ¶ more affordable trips from the Centre ¶ Education and Learning (26 dots): Computer class – in the evening – attract younger users ¶ Computer lab ¶ Simple home repairs – instruction/class ¶ Travelogues ¶ Day trips ¶ Brain stimulation courses ¶ Travel programs and arrangements ¶ Educational lectures from universities/colleges – promote across ¶ Educational lecture series – travel, science, languages, health ¶ Classes on how to learn new skills ¶ Quilting class ¶ Slide presentations/documentaries (indoor) ¶ Travel group ¶ Travel agency – e.g., Marlin ¶ Hair dressing class ¶ Typing class ¶ Shopping class ¶ Educational speakers (e.g., social issues) ¶ Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 164 Page 130 E-readers ¶ How to use: cell phones, computers, e-readers ¶ Creative Writing classes ¶ Skill development for learning, mental stimulation and socializi ¶ Health/medical workshops ¶ Comfort to try new things – with no cost ¶ Learning a new instrument, line dancing, cards, etc. ¶ Hours of Operation (20 dots): Open weekends using student volunteers ¶ Extend hours to weekends - programming ¶ Keep Centre open weekends with activities ¶ Open Tuck Shop to 5 pm daily ¶ Extended evening/weekend hours would attract 55-65 year olds – p ¶ Open snack bar for Rockway Garden visitors ¶ Meal Program (19 dots): Provide noon meals ¶ Special events meals (e.g., Christmas, Valentines, Mother’s Day) ¶ Continue with Connie’s meal plan and Tuck Shop ¶ Advertise meals ¶ Provide a “heart healthy” program ¶ Catering ¶ Larger tuck shop ¶ Affordable meal program ¶ Explore local produce for meals ¶ More BBQ’s (e.g., once a week) ¶ Smaller meals – entre platter ¶ Special outside lunches in the summer on the property ¶ Integrate meal plan with nutrition education, instruction, healt ¶ Expand meal program - number and times ¶ Diversify menu and packages – meal combo’s (soup and sandwich, t ¶ Social Interaction (18 dots): Social interaction between different groups ¶ Tea dance, square dance, movies to promote social interaction ¶ Social interaction – Rockway is welcoming and friendly ¶ Special social events specific to Rockway to connect members and ¶ Volunteer drives among members to allow more folks to attend esp ¶ Drop-in socializing ¶ Promote a mentoring program ¶ Amateur musicians – entertainment ¶ Social aspect keeps seniors in touch with other seniors so that ¶ Birthday parties ¶ Dedicated older adult area – Rockway is dedicated to older adult ¶ Breithupt CC Pleasant and inviting spot for drop-in socializing – offering co ¶ Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 165 Page 131 Performance Arts (18 dots): Music lessons/programs ¶ Concert nights ¶ Invite orchestra’s to perform at Senior Centres/Homes ¶ Musical activities (e.g., learning - individual and group, vocal ¶ Ceramic class ¶ Theatre group ¶ Accordion ¶ Music groups – singing; instruments ¶ Dance programs ¶ Book clubs ¶ Monthly dance ¶ We need a piano ¶ Music room ¶ Continue male/female choir ¶ Ballroom dancing lessons ¶ Jam, dancing, singing ¶ Bands, choir ¶ Music appreciation programs ¶ Guitar classes, jam sessions and sing-a-long groups ¶ Entertainment ¶ ukulele ¶ Music/exercise combination classes ¶ 55+ singles dances once a month ¶ More concerts (e.g. Happy Harmonicas, Hootenanny Group – afterno ¶ Communication/Marketing/Advertising (14 dots): Use social media to promote Centre programs and activities ¶ Develop a consolidated events/program calendar for the Centre an ¶ access and promotion (e.g., website, community boards) Wi-Fi access ¶ Develop a program brochure (can hand out; advertise on the buses ¶ Advertise programs in libraries, other centres and media (TV and ¶ Identify the Centre as an “Adult” Centre, not seniors – stigma ¶ Target market to the demographic moving forward (baby boomers) ¶ City’s website – offer lessons on how to use it to find informat ¶ Advertise more broadly the programs/services and information (e. ¶ apartments, hospice, hospitals, churches, etc.) Take advantage of “free” advertising like the Community Calendar ¶ Regional newspaper Re-name the centre – Fabulous 50+! or Mature Adult Centre ¶ Need to reach the 60-70 age group with our programs ¶ Marketing should recognize the wide range of age variations with ¶ market Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 166 Page 132 Shuffleboard (14 dots): Inside shuffleboard ¶ Return shuffleboard – lost half our members when it was taken aw ¶ Creative Arts and Crafts (13 dots): Using digital camera ¶ Classes – photography, painting, pottery, hand crafts like knitt ¶ Art classes ¶ Flower arrangements ¶ Ceramic classes ¶ Stain glass classes ¶ Twice a week – knitting and craft group either separate or combi ¶ Painting class – water colours, oils, etc. ¶ Acting, directing, producing entertainment/short plays ¶ Drama groups – play reading groups ¶ Scrape booking ¶ Quilt tying ¶ Intellectually and artistically stimulating activities (e.g., a ¶ preserving the skill) Art Saturday : Art in the Attic Event: Artist donations from gro ¶ auction; donations of art that is no longer used and found in th Billiards (13 dots): Expand billiard room ¶ Add more billiard tables and expand room ¶ Assign hours to each level of skill ¶ Volunteering (11 dots): A volunteering class – Tuck Shop Program ¶ More volunteers – keep building open on weekends ¶ To offer classes like knitting (e.g., making slippers) ¶ Welcome new citizens – we could do this if we got the list from ¶ Seniors cyclist volunteers as mentors to new immigrants ¶ Opportunity to use our skills ¶ Offer a Volunteer clinic once a month to do blood pressure test, ¶ Prepare ethnic meals ¶ Wellness (10 dots): Wellness programs (e.g., nutrition, counseling) ¶ Variety of food services (e.g. light meals) ¶ Advertise on TV ¶ Wellness classes after exercise class (e.g., diabetes, osteoporo ¶ Cooking for one ¶ Wellness information group (e.g., effects of not exercising, die ¶ Information on health issues ¶ Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 167 Page 133 Entertainment (10 dots): Slide shows ¶ Movies (broad range including documentaries, travelogues, educat ¶ Video nights ¶ Dinner theatre ¶ Dinner and dancing ¶ Patio Space/Usage (9 dots): Unchain the tables/chairs ¶ Have more BBQ’s ¶ Program the patio – more functions in summer ¶ Lunch-time BBQ ¶ License patio ¶ Functions on patio – luncheons ¶ Entertainment on the patio with bar service ¶ Attitude re: “Senior’s Facility” (9 dots): Rename Centre – Adult Community Centre ¶ Life participating ¶ Promote the work “Adult” - drop use of the word “Senior” for Roc ¶ Rename – Third Age Centre ¶ Need to overcome stigma of older adult centre to baby boomers wh ¶ old Young consultants should stop referring to us as the “Frail Elde ¶ Marketing age is a state of mind ¶ Challenge to promote Rockway programs that are for older adults ¶ Rentals/Socials (7 dots): After hours use – 4 pm – BBQ, etc. ¶ Pub nights ¶ Rent Rockway Centre after hours ¶ Social groups ¶ Lots of room for informal socializing – other groups in the comm ¶ More evening entertainment (e.g. pub night) ¶ Bar facility – appeal to rentals to outside groups ¶ Once a month have an opportunity for all members to a “drop-in c ¶ are shown, live entertainment, snacks, etc. – seniors can meet o groups – an evening of mingling and getting to know other member Peer Help (7 dots): Support groups ¶ Advocacy for older seniors (e.g., City Council and it’s decision ¶ Peer helping is unique to Rockway Centre – not in other communit ¶ Peer helping services – e.g., The Share Programs ¶ Grief Counseling ¶ Divorce and Separation Counseling/Moving forward ¶ Caregiver support ¶ Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 168 Page 134 Long-term care support ¶ Community Outreach – Humanitarian Relief (7 dots): Humanitarian relief ¶ Seniors bridging youth programs (e.g., cooking classes, bike cli ¶ Work with the Big Brothers, Big Sisters organization ¶ Newcomers from other countries – teach new skills, language, etc ¶ Need to have a Regional/Cultural Fitness and Wellness Board wher ¶ and to can see how to contributed to community need – benefit fr young and older residents Rockway Centre could send one of its Board members to participat ¶ Fitness and Wellness Board Sharing resources between Centres – could save money and promote ¶ audience Host an Open House to promote Centre ¶ Partner with service providers (e.g., massage therapist a couple ¶ Get others involved (e.g., Cambridge, Wellington Township, Guelp ¶ Connect with other markets with VIA and LRT ¶ Outreach to universities and colleges – programs and getting you ¶ courses University of Waterloo – Gerontology helps communities with prog ¶ Walking/Hiking (5 dots): Walking/hiking day excursions ¶ Walking /hiking groups ¶ Walking trails ¶ Birding (posted note was with walking/hiking category): Bird watching – trails/hiking ¶ Fundraising (5 dots): Casino nights ¶ On-going across the City/Region ¶ Create/extend the list of people that would be interested in fun ¶ Accessibility (4 dots): Accommodate wheel chairs and walkers – increase need with aging ¶ User Fees (4 dots): Review user fees ¶ Allow for assistance for some ¶ User fees to offset costs ¶ Sponsors – keep fees affordable ¶ Pay for service ¶ Region/City-wide Programs (4 dots): Evening programs – advertise across the Region ¶ Free memberships for in need seniors or find a sponsor ¶ Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 169 Page 135 Games (daytime and evening) (3 dots): Shuffleboard ¶ Horseshoes ¶ Bridge ¶ Table tennis ¶ Lawn bowling ¶ Senior cyclists ¶ Learn to play “Solo” game ¶ Finances/Affordability (3 dots): Discounts to Chicopee Ski Club ¶ Managing limited finances – budgeting and cost of programs ¶ No membership fee – all user fee ¶ Discount for opportunities for members business – golf membershi ¶ Re-instate seniors discounts ¶ Provide a list of maintenance people in the community to help se ¶ reasonable rate Provide affordable fees ¶ Offer more cost effective transportation for members to get to t ¶ driver program, etc. Libraries have a per capita funding formula with the City – coul ¶ to Rockway Centre? Need to get the membership number up to support the Centre and i ¶ Pre-Senior Programs – City/Region (3 dots): Computers ¶ Private lockers/cubby holes for rent (participant supplies) ¶ Fitness programs for pre-seniors – morning, noon, evening ¶ Encourage pre-seniors to stay after their program and enjoy othe ¶ Promote: city directories, city websites, public health referral ¶ Gardens/Gardening (3 dots): Flower arranging classes ¶ Gardening group ¶ Community garden ¶ Horticultural information ¶ Gardening club to take care of Rockway Centennial Gardens – exer ¶ when they give up their homes they still have an interest in hor Horseshoes (3 dots): After hours –darts, cards and horseshoes – winter and summer ¶ Rent out after hours to other community clubs (e.g., Knights of ¶ Outdoor horseshoes ¶ Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 170 Page 136 Living History (3 dots): Story sharing – oral, written, video ¶ Sharing (oral) and recording (written) personal life stories/exp ¶ Educate youth and children through living history stories ¶ Stories/recorder could be kept at the Centre and/or with their f ¶ Biking (2 dots): Tour groups ¶ Bicycle stations ¶ Cycle club ¶ Senior’s cycling club ¶ Multi-Cultural (2 dots): Cross-cultural efforts to attract new immigrants ¶ Understanding other cultures and religions ¶ Cooking (2 dots): Cooking classes ¶ Indoor cooking classes could lead to competitions ¶ Dedicated Adult Centre (1 dot): Dedicated seniors centre ¶ Friendship age guidelines ¶ Dedicated older adult programs make it a more comfortable social ¶ Not to be interpreted as “exclusive” in attitude ¶ Bocce Ball (1 dot): Horseshoes and bocce ball – outdoor area ¶ Service Providers (1 dot): Hairdresser (2 or 3 days a week) ¶ Foot care (e.g., pedicure) ¶ Manicure ¶ Wine and whisky tastings ¶ Health care clinic for older seniors ¶ Holistic medicine practitioner ¶ Food bank or other type of facility to help lower income seniors ¶ Wellness programs – information on diabetes, Alzheimer’s, arthri ¶ Other Comments (no dots): Balloon Rides: Balloon rides at a reasonable cost ¶ Use of Vacant Space: Utilize spaces that are not being used in the Centre (e.g., 55+ ¶ Enlarge space on main floor ¶ Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 171 Page 137 Golf: Senior Golf league ¶ Partner with the adjacent golf course – package deals/membership ¶ All Age Programming: Promote not just “seniors” programming anymore ¶ Discussion Topic # 2: Moving forward, what should we do with the building and site to recreational, leisure and social activities that you have identi Think about repairs, renovations, additions, modifications, rebu Ou tcome of Discussion: (Brainstorming and Ranked Posted Notes) Building Renovations/Additions (62 dots): Upgrade kitchen and equipment ¶ Solarium and better seating in coffee area ¶ Rent out kitchen when not in use for the Centre members/users – ¶ needs Knock out walls to make more mid-size rooms ¶ Build a new bingo area ¶ Larger, more attractive dining space for socializing around food ¶ Take down unnecessary walls ¶ Better utilize the building ¶ Knock out walls in 55+ offices to enlarge main floor room ¶ Larger space for shuffleboard – more lanes ¶ Rooftop renovation – create an outdoor patio space ¶ Larger program space ¶ New storm windows to stop winter drafts on main floor ¶ Dedicated gym equipment room ¶ Use 55+ room as a fitness centre ¶ Create a computer room ¶ Build a gymnasium for shuffleboard, volleyball, pickle ball, etc ¶ new one) Improve the stairs to the parking lot – awkward ¶ Lockers ¶ Storage for equipment ¶ Showers ¶ Expand lobby and make the cloak room smaller ¶ Put an addition onto the west side of the building to accommodat ¶ and/or bring back programs that have been cancelled or moved to Expand into the side parking and move the horseshoe pit area sid ¶ Move billiard to small room next to kitchen to accommodate 2 tab ¶ Make better use of the 2 out-buildings on the property ¶ Provide more seating in Tuck Area – remove the couches and add t ¶ Theatre to seat 500-600 so that the Rockway Glee Club can perfor ¶ Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 172 Page 138 Modify room sizes to better accommodate programs ¶ Update the HVAC system ¶ Open up upper level and have dividers for smaller rooms when req ¶ Create multi-use areas/rooms (renovate or in new building) ¶ Lots of natural light ¶ Include reflective, quiet areas (renovate or new building) ¶ Better meal area/eating areas ¶ Connection with public transit for wider catchment area (e.g., C ¶ Waterloo, etc.) (renovate or in new building) Add space out or up for better land use ¶ Building Repairs (31 dots): Repair building (e.g., flooding issues) ¶ Repair auditorium space ¶ Repair kitchen ¶ Repair leaks ¶ Do any repairs/modifications that will sustain the building as k ¶ Move with speed and repair building properly this time ¶ Put something on foundation wall to prevent water seepage when i ¶ The large card room on the main floor is often quite cold and wi ¶ maybe? Thermostat control? Why can’t they start on outside drainage now instead or later so ¶ basement – timing? Repair tile drain around the building ¶ Try to fix noise levels (acoustics in meeting room – too loud) ¶ Bring back shuffle board court – repairs needed ¶ Accessibility ¶ Repair, not enough funds to do anything else ¶ Cushion floor or carpet needed in exercise room ¶ More information needed about water problem under this building ¶ Without information on current problems we cannot give preferenc ¶ renovating Building Accessibility (22 dots): Accessible washrooms ¶ Bigger washrooms upstairs ¶ Add more washrooms in renovations to building ¶ Larger, more accessible washrooms ¶ Move the women’s washroom to where the men’s is next to the acti ¶ just outside the room. Men can use a washroom much faster than rdth Add 3/4 story with washrooms ¶ Ramps, elevator, better handicap facilities – especially access ¶ Better access for seniors to offices and main door/lobby area ¶ Some expansion to enhance interior traffic patterns – more acces ¶ Elevator maintenance – improve, it’s too slow ¶ Look at putting other stories onto the building ¶ Basement accessibility – elevator by kitchen and need to go thro ¶ small meeting room, washrooms or billiard room Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 173 Page 139 Complete accessibility requirements for building and grounds ¶ Generate employment – volunteering ¶ Inclusivity ¶ Hard to walk around the building through different spaces – insi ¶ The multi-levels makes getting around difficult ¶ Concern about emergency access – getting out of the building fro ¶ Rebuild a new building/facility (25 dots): Take down old building; replace with a new older adult centre ¶ Remove this building and design a new building suitable for futu ¶ Rebuild versus enormous repair costs ¶ Build a new building – mixed use: older adult centre and seniors ¶ retail – food convenience store Rebuild on site – rebuild on the south end of the site where the ¶ existing Centre during construction; least disruption to program parking to where the old building was located Demolish Rockway Centre – build a 10-storey replacement building ¶ Municipal funding and private sector investment/partnership (e.g underground parking. First 3 floors for seniors activities and dental, eyes, hearing, personal services); upper 7 stories for l Main floor seniors centre, upper floors condos – make money from ¶ Include a gymnasium ¶ Mixed use building – generate revenue to offset costs of constru ¶ seniors centre Provide lots of natural light ¶ Multi-purpose spaces ¶ LEEDS certified building – platinum or at least gold standards ¶ Include affordable seniors apartments/condos ¶ Sustainable environmental design standards are important ¶ Include quiet/reflective spaces ¶ Maintain as much outdoor area as we have now ¶ Rebuild, if necessary ¶ Where do we go while the building/site is under construction? ¶ Roof top garden ¶ These seniors are very tolerant of Rockway facilities. Building ¶ Rebuild but keep it friendly, warm atmosphere – not new and ster ¶ Rebuild completely either on this site or another site ¶ Fully accessible – inside and outside ¶ Main floor gym ¶ Refurbish to meet standards, then rebuild ¶ Rebuild to code ¶ Groundwater almost impossible to control – find out more informa ¶ Rebuild on existing site that is convenient to transit, universi ¶ City and region Underground parking to support mixed use building (older adult c ¶ services, etc.) Start fresh with an European style structure that will last for ¶ Use existing building footprint and build up and below ground ¶ Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 174 Page 140 Building needs to be affordable – programs and housing ¶ Partnerships (18 dots): There were no posted notes for this cloud from the morning works importance of developing new partnerships for the rebuild option to be a cost effective and sustainable financial way of moving f purpose complex (older adult program space, community access/ren space, etc.) Rebuild – in partnership with others – will bring in more people ¶ Service Providers – renters – Liaison college (chef training) – ¶ win, win situation – training and help/meal preparation, offer e Construction Timing/Disruption (11dots): Speed to get this process completed ¶ Keep social connections going during renovations/construction/re ¶ Concern with temporary relocation of programs/services during co ¶ Upgrade Kitchen – see other comments listed in building repairs/ Combine kitchen with dining area, Tuck Shop – would help increas ¶ accommodate everyone Look into getting volunteer organizations like Habitat for Human ¶ Re-store: Corporate donations for equipment ¶ Phased Development (10 dots): Phase development to minimize program/social activity disruption ¶ or renovations Begin new building to house seniors’ activities before demolishi ¶ and extend the Centre Cost and time repair vs. rebuild – time and magnitude of costs n ¶ to be able to budget properly Information (8 dots): Need more information on the building leaks, history of repairs, ¶ decisions/timing, concerns, etc. Need the above information in order to make the best decision fo ¶ repair; renovate; rebuild options – need facts and budget figure Rooftop Garden and Outdoor Space as it relates to the building ( Roof garden to cool and insulate building ¶ Build a rooftop garden – increase space over entrance ¶ Connect Rockway site with the gardens by closing Charles Street ¶ Use outdoor patio more ¶ Open an outdoor café for quick lunches or coffee breaks ¶ Keep parking - critical to have to support program use, etc. ¶ More bicycle parking – alternative to cars parking on site ¶ Parking garage connected to building or underground ¶ Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 175 Page 141 Financial Model/Sustainability (7dots): With a new building some spaces can pay for others – rental ¶ Public/private partnership – fund construction ¶ Multi-purpose spaces are the best for revenue prospects ¶ Reflects our cultural diversity – different program space ¶ More cost effective to rebuild versus repairs – long-term soluti ¶ Need to look at the cost of re-building before deciding ¶ Fundraising plan for completing building improvements – corpora ¶ Get funding from City/Region for rebuilding facility to meet a b ¶ Endowment fund ¶ Funding model from all levels of government and businesses ¶ Renting out Space (7 dots): Revenue generation – rent space during non-program time to commu ¶ service providers, etc. Elevator (5 dots): Upgrade and enlarge elevator ¶ nd Install as part of renovating the building a 2 elevator ¶ Replace elevator ¶ Small – cannot accommodate more wheelchair, walkers or EMS stret ¶ Storage (4 dots): Provide more storage (e.g., program equipment and personal use f ¶ Lockers for participants at the Centre ¶ Lighting (3 dots): Any new additions/rebuild options as lots of natural light ¶ Acoustics (3 dots): Sound improvements ¶ Acoustics in the auditorium is like “talking in a barrel” – echo ¶ Acoustics – meeting and card rooms are noisy; echo – need a mat ¶ Computer Room (2 dots): Build a computer room ¶ Wireless access – Wi-Fi ¶ Building Costs/Hydro (2 dots): Install solar panels for hydro ¶ Garden and Patio (1dot): Keep gardens and outdoor patio ¶ Maintain gardens with volunteers ¶ Transportation Connections/Location of Site (1 dot): Re-build on the old Goodrich property – close to LRT to Fairway ¶ Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 176 Page 142 Volunteers Do Repairs (1 dot): Use volunteers like Habitat for Humanity to do building repairs ¶ Other Comments (with no dots): User fees – a part of financial model/sustainability ¶ Wanting a Dedicated Facility – Older Adults to meet existing and ¶ of the Centre – want to maintain – majority opinion from afterno Heritage: ¶ Rockway in my opinion is a historic site and heritage Stay away from heritage designation – this ties your hands Strict limitations exist when building/site declared heritage si Get a heritage designation and build onto the original building Preserve building exterior Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 177 Page 143 Submissions to the Rockway Centre Members Workshop May 8, 2012 The following are two submissions provided to the consultant for individuals were not able to attend the afternoon workshop. Questions and Idea for Rockway Centre Workshop 1.Do we advertise the Programs” How and how often? 2.Do we take advantage of free advertising i.e. Community Calendar and Regional Newsletter? 3.Do copies of our program(s) go to other centres, seniors’ reside 4.Have we ever looked at a major fundraiser to help with the updat 5.Since the City’s paper on Older Adult Strategies found that the slightly below average, have we ever looked at organizing senior The cost for a couple to come to the Centre is $50.00 per week. to some older couples that no longer drive. 6.There are many weeks when there are no programs running on Monda afternoon, which are also slow days for the meal program. Why n meal/information program once or twice a month to fill these bla people to come in and give talks on such issues as: technology, growth. 7.Technology talks/programs could include such things as: How to use and program e-readers Cell phone how to use them. What is available for seniors? Computers, help with specific problems they are experiencing 8.Health could include such issues as: Wellness clinics where volunteers do simple test on the seniors What information you need to have with you when and if you go to hospital visit What is available for people with Arthritis? Diabetes - What is new and how to prevent it Calisthenics, massage or relaxation therapy 9.Personal Growth – scrap booking, floral arranging and photograph 10.Are we using all the spaces within the facility? If not, what c and make it viable? Example: The 55+ space - could we use that bank? 11.Meal Program – provide not only proper nutrition but also senior interaction helps people become aware if a senior is in trouble. 12.Have we looked at organizations such as Habitat for Humanity or we can upgrade the kitchen and Tuck Shop so that they can provid meals which help keep seniors more independent and in their home 13.Provide a venue for other seniors to provide entertainment. Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 178 Page 144 Rockway Hand Quilter’s Group Submission This group meets Thursdays at the Rockway Centre from 9 am–2 pm. 1.Reasons for Attending Rockway Centre For the enjoyment of quilting and sharing in quilting experience The chance to get out of the house and be with other ladies The opportunity of having lunch out with others To enjoy the special occasion dinners downstairs Shared stories/histories/jokes Location of Centre: bus lines, Rockway Gardens right across the The travel shows The parking lot is large and the spaces are wide The staff is receptive and helpful 2.Recommendations A pamphlet for the quilters’ group, perhaps a small ad in the Be people to bring their quilt tops in for us to hand quilt and inv join us. The offer of a hand quilting class Suggestion boxes and /or mailboxes outside the doors of the dire An oral story telling group 3.Concerns The toilets are too low The sandwiches in the Tuck Shop are too expensive The meals downstairs are too large for some people. Perhaps two could be offered for two different prices: the large meal and a somewhat lower price There are simply too many errors in the Best of Times even after brought to the attention of the staff When volunteer invitations are sent out. Only some of the volunt mailing list. Some volunteers are overlooked. This oversight s Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 179 Page 145 Stakeholder Groups/Agencies/Partners Workshop Session Stakeholder Groups/Agencies/Partners Workshop Date May 9, 2012 Location Rockway Centre (Lower Level Auditorium Discussion Topic # 1 (Brainstorming) Thinking about and as the Baby Boomers continue to age into today looking ahead10-20 years their senior adult years: How do you see the recreation, leisure and social interests of o participation, more expensive activities, more active, etc.)? What types of recreation, leisure and social activities do you t interested in doing? Outcome of Discussion: More Active Lifestyles: Passive to active change activities/interests/lifestyle shift Scope of interests of older adults will get larger (from passive More open to try new trends (e.g., Zoomba; a variety of activiti More active in outdoor leisure activities (e.g. fitness classes, swimming, diving, snow sledding) More physical activities – more options to choose from now versu Activity level can be largely age-independent and is very releva ranges from 20-80 years old and beyond. The division is really adults Diversity: Multi-cultural influences/language Gender Lifestyle New Canadians Inclusivity Attitudes/Values: Shift in attitude/values/perceptions Baby boomers are self-centered, focus on their own health/well-b Will look for descriptors that match their perception of themsel they do Intellectually Charged Activities: No more travel reviews In better shape to travel, more travel Need for educational travel experiences Learning and discovery activities Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 180 Page 146 Change in Lifestyle: Participate based on ability level rather than age Generation span Wellness: Increased activity, energy involved in more activities due to a population with more ability to pay Focusing on overall health includes adjusting lifestyle to meet their changing health needs wellness-focused interests related to chronic disease management leisure and wellness fitness programs – a variety of types that interests leisure will be health related activity that promotes health (e. indoors because of allergies) Health Issues: mental health support such as changes in family dynamics (e.g., moving out of community, and social support may require assistance due to increased frailties programming to allow people to age in place (e.g., therapeutic p need to consider prevalence of dementia (not all will be “health mental/physical cognitive greater interest in learning about aging health issues (Alzheime Support Groups: higher divorce rate possibly more older adult dating and social events Mind/Body Activities: yoga meditation tai chi activities that reduce stress gentle exercises Community Space for Existing Groups: larger plants retirees meet at a place like Rockway where you can meet and dis (e.g., JM Schneider’s currently has 80+ people meeting monthly f Technology: Web-based learning on topic of interest Webinars Computers, smart phone training and support Social media (Facebook, twitter, etc.) On-line contact More interest in technology Computer tech savvy Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 181 Page 147 Accessible: Increased need for accessible services and programs Decentralized Facilities: Highly mobile Willing to drive to different locations to get program of choice Gas prices may influence distance travelled Private Sector vs. Public Sector Facilities: More options in the private sectors (e.g., private gyms/fitness Transportation: Transportation concerns related to either/or physical or cogniti They will want to participate in activities in their community f Desire to be able to walk to activities of choice Finances: Living on reduced income Budgeting Re-training Second Careers: Some may still be working Need to schedule around a part-time or full-time job Employment for older adults Retiring early and starting “retirement jobs” therefore needing Financial need – working longer at job or own business and there pursuit because there will be less time for it – Freedom 55 come Running for office – local council/school boards, etc. Fun-Based Fitness Programs: Zoomba Continuing Sports Interest/Leisure Activities: Continue with current leisure interests perhaps at a different p Continue on with their sport of choice Organized sports leagues Will carry on family traditions (sports) such as sailing, skiing Changing Definition of Retirement: Trends are changing There will continue to be a division in the older adults between (retired) groups in terms of preferred activities Accessibility: Accessible facilities – design Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 182 Page 148 Active Living: Nature/outdoor enjoyment (e.g., walking, biking) Fitness centres, specific to older adult needs (e.g., fitness/th Meeting the changing needs for individual capacity can dothey want to do Seniors will be interested in things that they more than as they age Travel: World travel More disposable income, more travel Travel and possibly extended summer stays in winter months and d Socialization: Getting together with others Social connection with peers in combination with physical and me Self-directed social activities around a common interest (e.g., tasting) A place to meet with friends (e.g., Tim Horton’s) to socialize a Social outlets/contacts – i.e., GCH at distance Social-based programs Living alone after death of a partner greater interest in meetin Socialize more in restaurants/coffee shops Social activities that allow for getting out, meeting new people bowling) Once per week commitment Skills Development/Special Interests: Request skills development programs i.e. fine arts Woodworking Learning: Educational activities for life-long learners Participate in educational seminars More personal interest programs (e.g., educational courses) Third age learning Interest in continued learning/education Learning a new skill (e.g., guitar, woodworking) Learning sessions (e.g., computer, photography) Creative Outlets: Cooking for one or two There will always be a larger group active but there will still programs offered by Rockway Centre More young people are actually taking up older crafts like knitt Community Engagement/Volunteering: There will be more outdoor and community service types of activi economic level and desire to give back to the community Volunteer opportunities will be different than today Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 183 Page 149 Socially conscience programming e.g. park clean up and Habitat f Less volunteerism Discussion Topic # 2 (Brainstorming) Looking ahead,whe re do you see older adults participating in their favourite recr activities within the City of Kitchener? Think about: indoor and outdoor, all seasons, and all types of p Outcome of Discussion: Private clubs/facilities/tennis, curling, etc. Facilities need to be accessible, go to program that are accessi Choice where they want to take programs Quality/atmosphere of program will be important/price too Events will be important (e.g., festivals) Cultural events All season outdoor activities Hire culturally diverse staff (e.g., diversity and inclusion) Community centers are still valued Competition between public/ private facilities (e.g., marketing) Sense of belonging, but not facility based activity (e.g., walki Need to gather for socialization (e.g., Tim Horton’s, McDonald’s Staff at Centres are age friendly Family support role with children and grandchildren Close to home for programs – walk-able communities Marketing and promotions Parks, trails, and open spaces - connection to the environment Sustainability for programs and activities All sectors involved – public/private/non-profit Age friendly, awareness of issues Discussion Topic # 3 (Brainstorming) a) How well do you think the Rockway Centre and site will be able to current and medium (5 years) recreation, leisure and social needs of Older Adults l term b) How well do you think the Rockway Centre and Site will be able to f (10- uture 20 years) recreation, leisure and social needs of Older Adults l Ou tcome of Discussion: Rockway will meet needs (short term) facility centre fixed Older adults that utilize Rockway may decline Registration declining at Rockway Need to add more diverse groups (i.e., multi-cultural) Active, participating adults now Mobility is an issue Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 184 Page 150 Is Rockway Suitable for Current and Future activities of Interes Bathrooms are not accessible Doesn’t meet current needs/compromises already happening Larger space needed/structural issues Fix ups may not be feasible – consider rebuild Needs are always changing so difficult to plan, refurbish is mor what we have Rebuild Option: Rebuild – costs would be expensive (real estate) Demolish existing building – rebuild on this site LRT – prime location Rebuild for multi-purpose uses and changing trends ( seniors spe Other Comments: Inventory what is available – Are we utilizing other facilities together Partners with other organizations (half day program at Trinity V Foundation and drainage issues need to be addressed Niche membership is secular and will decline - continually need other groups (i.e. cultural) Satellite site for day program who require support, can’t meet c demand, need to look at different models of “day program” Layout does not meet current programming needs Prime real estate location here and purchase of comparable site Fine balance between maintaining heritage and limitations (i.e. Want safe environment to participate (social, physical) vs. Down In the right location and need to rebuild to meet needs – relati Urgency in time frame – huge accessibility issues – fire Change existing model. Should the City continue to provide older Discussion Topic #4 (Brainstorming) a) r ole and relationship What should the City’s be with others in providing recreation, leisure and social opportunities for older adults? b) Think about the City’s current and future role in older adult pro as Kitchener’s city-wide facility provision model that focuses o neighbourhood-based centres. Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 185 Page 151 Outcome of Discussion: Multi-tenant facility, not City responsibility alone Com plex and requires many skills New governance model for future facility development Kitchener provides exceptional community centres – Should that c all sectors – children, youth, seniors) R.A. Centre, Ottawa – leased by various clubs, owned by federal Membership at R.A. Centre to building gets access to clubs (i.e. Collaboration between YMCA and other organizations should be exp with special needs Role of the City – facilitator – bring various interests/program With continuing growth, City also has a responsibility to suppor in other new communities Facility development and community development – City roles P3 – Private/Public Partnerships – Private developer and lease b expenditure upfront Volunteers – centers can’t function without volunteers – vital r Combining community centres/joint use (i.e., Stanley Park CC) or Opportunities to collaborate with organizations – Alzheimer’s, c Provide flexible space for other service providers (bookable off Shared reception and infrastructure support for organizations Emerging cultural groups – mid - size – multi-tenant Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 186 Page 152 Older Adult Leadership Workshop Session Older Adult Leadership Workshop Date May 10, 2012 Location Rockway Centre (Lower Level Meeting Room) Discussion Topic # 1 (Brainstorming and Dot Ranking) a) What types of recreational, leisure and social activities would y Centre? Think about indoor and outdoor activities b) Think about what today’s and tomorrow’s members will like to do? Ou tcome of Discussion: (individual ideas were posted, themed and voted on – note number Learning and Education (Score: 6 dots) Nutrition Instruction and Dietary Education (2) Literary – Book Club Discussion Groups Writing Instruction Continuing Education/Learning (3) Travelogues Technology (smart phones, tablets, computers) Update computer skills Mentoring program (e.g., bits and bytes club) Community Centres (Score: 4 dots) Programming for all ages Multi-purpose space used by all ages Community Outreach (Score: 3 dots) Outreach to Service Providers (e.g., Diabetes Society) Student Volunteer Placement (40 hours) – to teach older adults c Woodworkers club – bring in experts New Canadians – teach languages Professors from University – Lectures Activities sponsored by outside groups Families – bring together cheaper rent Revisit Rental policy Family events Leisure recreation rentals Communication and Marketing (Score: 3 dots) Best of Times needs to be updated (e.g., design and language) Consistency of messages Need to provide more information about programs and services Need clearer information Improve communication re: availability of programs, educational Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 187 Page 153 Meal Plan (Score: 2 dots) Meal and restaurant programs – how to cook a light and healthy m Provide healthy meals Nutrition instructions – lighter meals, choices, dietary require Consolidate food services (e.g., Tuck Shop and dining room) Volunteer Training (Score: 2 dots) Develop a volunteer database (2) Identify skills Use the skills of volunteers/ training experience – transfer/lev Training for volunteer community service (general and/or special Outdoor Activities (Score: 2 dots) Hiking Cycling Walking Need surfaces safe for special needs (e.g., walkers) Attitude (Score: 2 dots) Rockway is unfriendly to those who are not members/who come from community Need to change attitudes Openness to change Change the perception (e.g., seniors to be changed to - older ad Labeling – a centre for only seniors will have difficulty attrac other users/different age/cultures Affordability (Score: 2 dots) Cost of meals need to be more affordable (2) Meals under $10 dollars Regional outreach program Fee assistance program Technology (Score: 2 dots) WiFi Computers Gymnasium (Score: 2 dots) Gym program – multi-age Exercise facility catering to all ages, including youth Dance instruction Recreation Dance Food Store (Score: 1 dot) Tuck shop plus a variety store Crafts (Score: 1 dot) Hobby equipment and teaching Socialization (Score: 1 dot) Informal gathering/conversation (e.g., sharing a meal; book club Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 188 Page 154 Leisure Room (Score: 1 dot) Rentals The following activities were noted, but did not receive a dot s Cooking groups Evening use for recreation (55+, Volleyball, Pickle Ball) Entertainment Culture Exercise Equipment ( e.g., gym and exercise equipment for all ag Travel/bus tours Exercise pool (heated) Discussion Topic # 2 (Brainstorming) Looking ahead, what should we do with the building and site to a leisure and social activities that you have identified as being Think about repairs, renovations, additions, modifications, rebu Visioning Exercise – Wish List Considerations: Customer service area – greeting Common reception Multiple entrances Fully accessible building/ interior One floor egress Connected spaces (can get to where you want to go inside) Parking – must be nearby – on-site or adjacent to golf course Multi-level – first floor older adult centre, second floor, neig Gymnasium at least 2 stories Capitalize on the elevation of the property so access on all lev Roof top garden/patio Herb garden Include informal social spaces, welcoming Mixed use building with private/public sector model Terraced building to preserve important views (e.g., golf course from adjacent residential to the gardens – watch sight lines Mixed use building (community centre, residential) – 12-14 store Need an interim strategy – during construction to minimize disru programs/services (e.g. shuttle service to other centres for old LEED – green roof – combine with a roof top garden – kitchen gar Multi-purpose/flexible building to address all needs of those he Specific seniors component – services in-house Need to better understand the groundwater flow and drainage on-s Value Rockway gardens and connections to golf course and gardens Drop-off area Near public transit Repair Discussion: Drainage – what are the specific reasons and costs? Weeping til Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 189 Page 155 Renovate/Building Additions Discussion: nd Cover the parking lot and build on top to provide a 2 connected building Renovate/replace elevator – fully accessible Maintain and/or relocate patio and gardens nd 2 floor expansion – make rooms more usable; open up the space for Provide an informal space – welcoming, a gathering spot within t Addition in parking lot near pottery house to connect to the mai Classrooms Dedicated seniors room Pool for exercise/swimming Modernize building Hold access to Rockway Gardens – valued asset, connections are i cultivate by volunteers – do not block with LRT Connect access to the golf course Combine Rockway and Golf Course memberships Make better use of the space Respect the history of the building Renovating “scares me” – timing and cost Rebuild Discussion: Timing and the disruption is a concern (emotional, fear) Build on parking lot, then tear down the existing building - pr disruption to members/users Multi-purpose and flexible building Provide evening programs st Replace building with a 21 century community centre Access to parking Provide space for community agencies – services/programs on-site Currently need to walk through different spaces, not accessible, Needs to be accessible to transportation Underground parking (depending upon the water table and costs) What is the cost? Add a gymnasium Single story building with a LRT station stop Multi-level Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 190 Page 156 City of Kitchener Staff Workshop Session City of Kitchener Staff Workshop Date May 3, 2012 Location Kingsdale Community Centre Discussion Topic # 1 (Brainstorming; posted notes; no ranking) Thinking about and as the Baby Boomers continue to age into todaylooking ahead10-20 years their senior adult years: a) How do you see the recreation, leisure & social interests of olde of participation, more expensive activities, more active, etc.)? b) What types of recreation, leisure and social activities do you th interested in doing ? Outcome of Discussion: Arts: Art courses ¶ Crafts ¶ Quilting groups ¶ Knitting/Croqueting/Needle work ¶ Theatre club/dinner theatre entertainment ¶ Technology: Computer classes ¶ Technical courses and learning ¶ Digital photography ¶ Special interest – technology ¶ Skill development – computers ¶ Use of technology to seek out leisure activities ¶ More technology savvy ¶ Social media/internet use ¶ Chronic Illness: Chronic illnesses will affect ability to participate ¶ Family/Generational Programs: Family time with grandchildren ¶ Activities for all ages in one program ¶ More mixing among age groups ¶ Generational activities ¶ Care giving parents ¶ Recreational programs with grandchildren ¶ Couples/family based recreational options (e.g., walking, runnin ¶ Caring for/responsible for middle age children ¶ Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 191 Page 157 Multiple Locations: Commute to programs such as centre based programs within City/lo ¶ Won’t be as dedicated to a single location for their recreation ¶ Less loyalty to a particular centre or club – they will go to va ¶ Learning: More continuing education (workshops/clinics) – as well as univ ¶ Opportunities for on-going learning ¶ More third age or life- long learning ¶ Seniors will not be afraid to learn new things (e.g., guitar) ¶ Lunch and learn groups ¶ Professional networking/associations ¶ Mind games ¶ More advanced training programs ¶ Arts related activities (e.g., guitar, stained glass, pottery) ¶ Time to try something new or what they always wanted to do ¶ Languages ¶ Informational educational based programs ¶ E-learning ¶ Develop new skills ¶ Interest Groups: Reading clubs ¶ More individually focused or small group activities ¶ Isolated adult time interest ¶ Photography groups ¶ Special interest workshops (e.g., gardening) ¶ Support Services: Will need supportive and adaptive programming as some will have ¶ Counseling ¶ Need for day programs and services ¶ Runners will need new knees ¶ Aging population who will need support to be active in the commu ¶ Travel: Travel with spouse and friends ¶ Abroad and locally ¶ Travel and learning based recreation ¶ Excursions ¶ Groups or individual travel ¶ Tourist based recreation groups (e.g., golf and cycling) ¶ Continuation of local recreation/travel interests ¶ More or less travel depending on income ¶ General interest workshops on travel ¶ More travel given higher disposable income ¶ Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 192 Page 158 Wellness: One-stop shopping for personal care (e.g., foot care, massage, p ¶ More Health and Wellness programs/services ¶ Increase interest in health and wellness ¶ Greater focus on wellness and disease prevention ¶ Health and health alternative programs ¶ Fitness, nutrition and health programs/education ¶ More opportunities to be informed about services on aging ¶ Chronic disease management programs (e.g., high blood pressure/d ¶ Culture: Increase in diverse populations ¶ Culturally diverse activities with changing immigration patterns ¶ Non-traditional activities – diverse cultures and needs ¶ Cultural language ¶ Learning languages for travel and personal interest ¶ Swimming: Aquatic based activities ¶ Swimming ¶ Discussion Topic # 2 (brainstorming session; posted notes, no ranking) Looking ahead, where do you see older adults participating in their favourite recr social activities within the City of Kitchener? Think about: indoor and outdoor, all seasons, and all types of p Ou tcome of Discussion: Multi-Purpose Facilities: On-stop shopping/multi-use facility – fitness, leisure and well ¶ YMCA – indoor and outdoor facilities ¶ Large sports facilities with pools/walking tracks/gyms/special p ¶ In their community – all multi-purpose facilities (not at a spec ¶ I see more supportive, traditional program/services for seniors ¶ partners (i.e., City of Cambridge New Lang’s Farm building) Convenient location, good parking on-site ¶ Fitness complex, multi-use ¶ Location community centre (multi-purpose) ¶ Community centres ¶ City facilities: community centres, indoor tracks, arenas, pools ¶ Retirement complexes – everything in one place ¶ Sport-specific facilities – private/public, indoor field/arena – ¶ Malls: Activities in malls (walking groups) ¶ Programs in malls – for shopping later ¶ Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 193 Page 159 Indoor Walking: Free walking spaces ¶ Active walking tracks ¶ Malls and other spaces ¶ Private Sector Facilities: Fitness clubs ¶ Private sector facilities ¶ Private gyms (weights, aerobics, spin classes) ¶ Spas/exercise together in one location/facility ¶ Fitness facilities (gyms, yoga studios, private clubs) ¶ More private sector facilities (fitness clubs) with better quali ¶ Fitness clubs specializing for age 50+ (e.g., pools, hot yoga, e ¶ Running room & runners choice ¶ Stores that specialize in activities ¶ Bike and group shops with coffee shops combined ¶ Private Sector Support: Delivery service for groceries and drugs ¶ Bike Links/Trails/Parks: Walking trails/streets ¶ Bike lanes on roads ¶ Outdoor trails and parks ¶ Trails that are well maintained, smooth, safe, connected ¶ Cycling routes on trails (off road) ¶ Community trails ¶ Ski hills/trails ¶ Cross country skiing on golf courses ¶ More outdoor activity on trails/parks ¶ Outdoor spaces ¶ Walking/Hiking: Walking clubs ¶ Walking/hiking local areas ¶ More active versus passive activities ¶ Hiking/adventures ¶ Walking/hiking/birding ¶ Outdoor walking tracks ¶ Recreational walking and walking to destinations ¶ Shopping: Shopping as a leisure activity ¶ Group Recreation/Sports: Broadening of sport activities – more diverse than current ¶ Non-traditional programming – learning late in life (e.g., ice s ¶ Group activities – sport teams and leagues provide social opport ¶ Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 194 Page 160 Longer participation in sports (e.g., hockey, baseball, soccer) ¶ Trying new experiences ¶ Social Groups: Social groups ¶ Cards, games ¶ Coffee time to socialize ¶ Looking for opportunities to socialize ¶ Financial Management: More disposable income – goes to Shoppers Drug Mart ¶ Value for their buck (e.g., memberships) – looking for more than ¶ experience value Not necessarily more expensive programming as many lost money – ¶ provide more affordable programming Retirement transition planning ¶ Financial planning ¶ Want more money - Lines of credit – not great at money managemen ¶ Value for money – want to see their money in action ¶ E-business investing, stock market, real estate, etc. ¶ Working Longer: Working longer ¶ Doing alternative/new jobs/careers ¶ Privacy/Security: Greater emphasis on privacy and security ¶ Attitude: Do not want to be a member (membership fee) or part of a club ¶ Fewer facility based activities – more using parks, trails, open ¶ Less reliant on municipal facilities ¶ More demanding customers ¶ Don’t want to participate in “seniors” activities – don’t like t ¶ Culinary: Cooking – healthy, fresh, organic, local ¶ Food (healthy food), planning/program/information ¶ Social clubs – wine and fine food ¶ Cooking classes – different techniques and cuisines ¶ Community Kitchens – canning, food preparation, programs ¶ Lifestyle Activities: Cooking ¶ Gardening ¶ Arts ¶ Volunteering: Volunteer – monthly, bi-weekly ¶ Volunteer in community ¶ Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 195 Page 161 Targeted volunteering – less long term commitments (e.g., specia ¶ Shorter periods of time ¶ Still contributing to society – expertise, information sharing ¶ Will volunteer for more meaningful, short term activities ¶ Use their skills ¶ Drop In Programming: One-time programming ¶ More demand for drop-in programs ¶ Unstructured recreation programs ¶ Less commitment – pay as you go ¶ Socializing – coffee, tea, social club ¶ Fitness: More active, less passive activities ¶ Fitness classes shifting to keep up with trends (i.e., Zoomba) ¶ Utilizing new/emerging equipment ¶ Demand better equipment and customer service ¶ Physical activity ¶ Fitness programs involving higher end equipment ¶ Neuro-gyms ¶ Yoga/pilates ¶ Fitness – groups and individuals ¶ Work-out equipment ¶ Gym programs – active ¶ Partnership with health care professionals and “prescribed” exer ¶ prevention (i.e., Diabetes) Home Activities: Home fitness equipment ¶ Older seniors want to stay in their own home with support ¶ Get-away homes, homes for 6 months – winter somewhere else ¶ Cottages – 6 months ¶ Activities at home ¶ E-Retirement: At home e-activities (e.g., learning, Skype, computers) ¶ Retirement Home: Retirement communities ¶ Community retirement complex – one stop shopping – housing, prog ¶ support, etc. Within retirement home settings with homes having large volumes ¶ independent activities Affordability/Subsidy: Grants providing “free” services (e.g., fitness at churches) ¶ Income disparity/affordability ¶ Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 196 Page 162 Arenas: Indoor and outdoor ice surfaces for a range of sports ¶ Arenas – year round use ¶ Arts & Culture: Dedicated open arts space ¶ Jam venues (music) ¶ Shared studio space ¶ Art gallery/museums/guilds ¶ Markets ¶ Kitchens ¶ Specialized Sports Fields: High quality – in specialized facilities ¶ Active sports ¶ Learning: Attend university lectures, etc. for continued learning and educ ¶ Library for learning and books ¶ Community colleges – learning courses and lectures ¶ Coffee Shops: Socializing place to gather ¶ Internet cafes ¶ Combine coffee shop with other complementary recreation activiti ¶ retail (bike store) Look for quality experiences (e.g., enjoy coffee or wine activit ¶ Informal meeting spaces (indoor or outdoor – patio) for socializ ¶ Natural Environment: Outdoor experiences ¶ Natural areas ¶ Trails ¶ Beaches, mountains and canyons (travelling to the experience) ¶ Provincial parks for camping/hiking ¶ Conservation areas ¶ Gardening ¶ Growing their own food/healthy perspective ¶ Environmental educational interests ¶ Environmental stewardship ¶ Community Rooms: Facilities attached to their apartments ¶ Apartment buildings/housing complexes/community rooms – rooms to ¶ these buildings Sports Tourism: Events (e.g., cycling races, LPGA) ¶ Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 197 Page 163 Community Connections: Neighbourhood-based community facilities ¶ They will want a close connection with their community (i.e., lo ¶ Lifestyle Choices: Closer to home (cost of fuel, limited ability to drive) ¶ Less suburban and more urban ¶ Facilities that are close to home ¶ Convenient locations (near transit) ¶ Community-based geographic area ¶ Multi-age Facilities: Community centres with activities for the entire family ¶ Nostalgia: Nostalgia ¶ Mobility: Locally based activities in own community ¶ Cycle or walk to get to programs and services ¶ Ability to relocate – impact on future planning ¶ Abroad or oversees/out of country/province ¶ Motor home ¶ Accessible transportation ¶ Parking ¶ Accessible locations when you can no longer drive ¶ Churches/Faith Based Facilities: use of facilities/spaces in churches/halls ¶ Multi-Cultural Clubs: club buildings (e.g., Portuguese, Croatian, Serbian, Greek) ¶ Crisis Management: life’s unexpected situations may lead to lack of preparedness an ¶ Pools: recreational and therapeutic ¶ swim/exercise rooms ¶ specialized facilities ¶ pools (indoor and outdoor for summer) ¶ Golf: affordable golf options ¶ golf courses ¶ golf packages – ability to golf at more than one golf course ¶ The “Golf North” business model ¶ Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 198 Page 164 Competition for Time/Space: Competition for space/times in facilities (e.g., demand may shif ¶ time – competing with youth and children athletic indoor and out Outdoor Activities: Golfing ¶ Interacting with nature ¶ Hiking ¶ Bird watching ¶ Cycling/cycling clubs ¶ Walking clubs ¶ Canoeing/kayaking ¶ Jogging ¶ Light exercise ¶ Increase in outdoor activities ¶ Time/Convenience: One-stop services in one place ¶ Program flexibility – not necessarily committing to a 12 week se ¶ Flexible to fit their schedules ¶ Special Interests: Book clubs ¶ Cards ¶ Photography ¶ Wood making ¶ Canoeing ¶ Casino’s ¶ Social Activism: Political involvement ¶ Lobbying government ¶ Elected officials ¶ Community engagement – commitments ¶ Social Activities: ) Coffee shops (e.g., Starbucks mentality ¶ Community Events: Festivals and special events ¶ Decision-Making: They will have more opportunity to choose from and will be more ¶ recreational activities Short-term opportunities to influence program delivery within “t ¶ Adventure: Younger boomers won’t do lawn bowling, curling, pickle ball, cro ¶ Want adventures in activities that challenge them ¶ Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 199 Page 165 Accessibility: Accessible programs and services ¶ Accessible accommodation ¶ Self-Directed: Self-managed activities (i.e., cycling club) ¶ Organizes independently ¶ Self-directed options ¶ Individual activities – non group ¶ More challenging to meet that needs of a group which doesn’t ide ¶ Competitive Programs: Continuing to pursue sport of choice (e.g., Masters leagues/comp ¶ Maintain more competitive programming that we played when we we ¶ Younger boomers will want to do cool sports and look cool (e.g., ¶ at low intensity Masters sports – competitions ¶ Discussion Topic # 3: (B rainstorming; no ranking) a) How well do you think the Rockway Centre and site will be able to c urrent and medium (5 years) recreation, leisure and social needs of Older Adults l term b) How well do you think the Centre and Site will be able to meet th (10-20 years) future recreation, leisure and social needs of Older Adults living in K Outcome of Discussion: Current and Medium Term (5 years): Marketing/rebranding to the Centre – rebranding may not be suc ¶ Confirming who the Centre will serve/building layout-security/safety ¶ Rapid transit – valuable land, accessibility to transit (LRT)/gr ¶ access Types of space – rooms not conducive for exercise/patio is attra ¶ seniors apartments Space too small, materials (flooring inadequate), building diffi ¶ Older population not attracting younger adults to our Community ¶ members well over the next 5 years, after that the population wi Change types of programming to meet needs (membership and age tr ¶ Building not accessible (two floors) – building layout, diffic ¶ Expensive repairs needed to building/operational costs/capital c ¶ – a struggle to keep water out of the basement, must cancel pro Inadequate washrooms ¶ Recognizable to citizens/social environment/pride in membership ¶ Declining membership ¶ Declining meal program ¶ Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 200 Page 166 Longer-term (15-20 years): Centrally located ¶ Beautiful setting ¶ Road system divides the site from the heritage gardens ¶ Close off Charles Street – is it a feasible future option? ¶ Diverse programming across the City ¶ Pottery shed could be used for small groups – intimate for all a ¶ Gateway feature ¶ Program space spans across all ages with little renovation ¶ Social groups (knitting, cards) are successful – on-going groups ¶ Clubhouse space is aging – opportunity to revisit assets and l ¶ Sense of belonging and ownership is important ¶ Younger seniors may want an “only seniors” location as they get ¶ Community “hub” for seniors – mixed use residential aging comp ¶ Specific partnership with services for seniors ¶ Perhaps partnerships with senior housing (e.g., regional, coops, ¶ Generally on new City recreation facilities (do not provide high ¶ Rebuild pending heritage assessment/value due to building layout ¶ Unique and exciting opportunity – rebuild ¶ Building limits capacity for wheel chairs/walkers, etc. – tigh ¶ Refurbishment is not an option for accessibility needs (would no ¶ Target building for different age groups that do not need as ass ¶ Not suited for active programs/activities ¶ Limited budgets for all populations – balance budgets for all ag ¶ Topic # 4: (Brainstorming; no ranking) role and relationship What should the City’s be with others in providing recreation, leisure and social opportunities for older adults? Think about the City’s current and future role in older adult pr Kitchener’s city-wide facility provision model that focuses on s centres. What is working well: Staff as facilitators ¶ Identifying community needs ¶ Taking care of older adults ¶ Affordable programs/services ¶ Roles- Partnerships: Not specifically geared to older adults ¶ Creating new partnership opportunities for older adults ¶ Create a new volunteer structure (direct versus indirect/hybrid ¶ decisions but do not want complete control Leverage own resources with other organizations – how to work to ¶ Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 201 Page 167 Partners: ¶ Diabetes (provide education, we provide exercise program) – skil Education Health and wellness Space/facilities Participants bring lots of skills – older adults (baby boomers) ¶ Role of City: Leadership – community engagement ¶ Deciding how people want to be engaged (understanding) ¶ Program need (e.g., outdoor, travelling) ¶ Just starting with collaboration – starting to share between mun ¶ Liaising more with Region – Sunnyside; Wellness Programs ¶ Internet as a means for marketing programs ¶ Where are baby boomers going to want to spend their tax dollars? ¶ Providing support system and collaboration with private sector ¶ The City’s relationship with private sector: Currently not much partnerships for recreation ¶ Recent successes ¶ Partnerships are necessary ¶ Opportunities for City and private sector are available ¶ Hard to accomplish all needs/ideas alone ¶ Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 202 Page 168 Appendix C: Notes from the June Community Forum On J une 6, 2012, a Community Forum was held to solicit input from th future leisure interests of older adults, where they may want to their views on the suitability of the Rockway Centre – with sugg provided. Forty-one delegates attended. They were organized into four fac The evening began with a presentation of context information and four tables and wrap-up comments from the consulting team. The following figures contain the information that was recorded small group discussion tables. The numbers in the left hand col Figures C-1, C-2 and C-3 people who identified with the same idea or suggestion. present the combined response to the three discussion topics from all four d Combined Scores from the Four Discussion Groups Topic #1: Suggested Leisure Interests for Tomorrow’s Age 50+ Adu ScoreLeisure Interests 41Fitness/wellness activities, programs and courses 24Social interaction and clubs/Support groups/Mentoring 19Education-oriented activities/programs/information/Financial pla 18Technology-based programs/activities, computer use, Internet 17Walking/hiking/running 12Noon hour meal at community and seniors centres 11Cycling 11Gym sports (volleyball, shuffle board, pickle ball) 9Cards and board games 9Volunteering 8Outdoor team sports (baseball, soccer) 8Art and handcrafts/quilting/pottery/woodworking 7Theatre/drama 7Music/music group/singing club 7Swimming 7Golf 6Outdoor activities 6Sports 5Cooking 5Book club 5Travel 5Connected to all generations 4Gardening/community gardens 3Tai Chi 3Yoga Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 203 Page 169 2Horseshoes 2Dance 2Racquetball 2Drop in/quick and easy programs 2Dating/singles activities 2Day trips 2Science/Astronomy 1Billiards 1Crokinole 1Foot Care 1Self defense 1Writing 1Lawn Bowling 1Intergenerational programs 1Auto repair/maintenance 1Home renovations Other Baby boomers are more independent in their leisure and don’t wan seniors unless in a game such as bridge environment type or situ Would like to see the centres opened longer, including week nigh Topic # 2: Favourite Places to Participate in Leisure Activities within Kitchener Figure C-2 ScoreLocation 20Fitness centres (18 commercial and 2 non-specific) 16Multipurpose community centres 14Places for cycling outdoor/trails/cross country ski trails 14Golf courses 12Dedicated seniors centres/the Rockway Centre/socializing in a de 11Performance centres/auditorium/music venues 10Restaurants/outdoor patio 9Gardens/community gardens 9Educational institutions (schools, universities, colleges) 8Gymnasia 8Swimming pools 8Coffee shops/cafes 7Salon and spa 7Indoor walking track 7Churches 7Tennis courts 6Arenas 6Public parks/athletic fields 6Shopping centres 6Movie theatres 5Facilities of non-profit organizations Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 204 Page 170 5Bowling facility 4Yoga studio 4Outdoor festival space 5Facilities of non-profit organizations 4Ski hills 4Libraries 4City facilities (non-specific) 3Friend’s homes 3Places/facilities that are close to home 3Meeting rooms 2Basketball courts 2Shuffleboard courts 2Bodies of water for canoeing 2Travel clubs and casinos 2Facilities for rent 2Community kitchen/teaching kitchen 2Market 2Downtown 1At home 1Trailer park 1Condo complexes that have fitness facilities, meeting rooms, etc 1Art gallery 1Museums 1Zoo 1Dance halls 1Water park 1City hall 1Schneiders 1Computer lab 1Indoor horseshoe pit 1Early Years centres Topic #3: Suitability of the Rockway Centre and Suggestions for Imp Thinking about the Rockway Centre in its current configuration . How well do you think the facility and site will be able to attr customers and accommodate the evolving social, leisure and welln interests of age 50+ adults over the next 10-20 years? F Well Not Well 21 18 Note: Some of the comments for this question were dependent upon certa building (e.g., water leaks). See comments below. Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 205 Page 171 Comments Regarding Accommodate ‘Well’ Near older adult residences/ Serves local residents and communit Proximity to seniors’ housing, golf course, gardens/ Excellent l Excellent location – transit, bike paths/ Central location/ No o Accessibility of location (i.e., Transit) Social atmosphere (e.g., tuck shop, lobby area) Friendly staff and people Sense of place Only centre dedicated to older adults Comfortable and known resources/Welcoming/ Heritage – feels like Won’t be increased to meet future needs (no more than now) Family connection (their parents went to Rockway) History of name Adequate parking Adequate space for programming/ Small, but will be adequate once It will work with repairs If made more accessible Well maintained building (2)/ Well built, brick building Facility will function if the programs that are offered are thos Beautiful grounds – feeds the senses Seems like small dollar investment to fix Exercise activities can be done on main level More space – use parking lot to add more building Build up – adequate parking and easy access Multi-use centre potential Suitable for next 10 years – Yes Patio – asset Comments Regarding Accommodate ‘Not Well’ Doesn’t’ meet appeal factor of younger – older adults/ Future is vibrant/ Needs to be enhanced (e.g., dining facility, outdoor am Space cannot accommodate all interests – poor set up; needs to b High cost to maintain Old and sick building/ Won’t attract people – old and tired buil Poor accessibility (AODA)/Accessibility issues/Needs to be AODA Program outside seniors age Should be open at night-time Fix leaking basement/ Kitchen issues – water/Unused space due to Elevators/Elevator cage is very small/Buttons in elevator are to Keep as seniors centre Has not been repaired Fire safety regulations/getting to exits is difficult Low ceiling in basement makes it hard for singing A long walk from the LRT/Won’t be on transit line Limited space to expand for multi-generational use/Need more spa Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 206 Page 172 Ideas to Make the Building and Grounds More Suitable and Appeali Overview of Comments: R  eplace the Centre with a new, purpose-built, energy-efficient bu included a multi-level/multi-use structure with underground park complementary uses (residential, medical, food services, allied for the capital and operating costs. Add components such as: a gymnasium with a walking track, sprung  exercise programs, a coffee shop, and outdoor bar and patio, a l rooms, improved dining room and teaching kitchen, a green house, hub, larger washrooms, a larger lobby/reception area/social spac weddings, modify the layout, and more parking. Details: New building – top residential condos, bottom community centre w services/Underground parking with building above/Consider re-bui above in new building for seniors – help to pay for the building nd 2 floor/Create a multi-level space for various opportunities for grocery)/Building expansion for rental opportunities to provide Extension to building Remove pottery shed and replace with a pool, gym, kitchen/dining Gymnasium with walking track Outdoor bar and patio/Liquor license Coffee shop (Tim Horton’s) Large multi-purpose rooms Adaptable space Create large spaces on main floor for fitness, dining, etc. Indoor greenhouse Community or rooftop garden Green building – solar and wind power Full kitchen (commercial)/New kitchen/ Teaching kitchen – out of kitchen service to order food for meetings (e.g., coffee, muffin Tech hub – wireless, Wi-Fi/Computer lab Dedicated room for weddings Larger washrooms Sprung floor – for exercising Open and accessible lobby and reception/Informal gathering space Extends hours of operation to include weeknights Fix leaky basement/Find a solution to water problems Make repairs first, then decide about how to change layout Move to designate Rockway area – heritage site More parking/Lots of parking Need to reach a broader audience Tie in existing resources closely – golf course, gardens, condos Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 207 Page 173 Keep Rockway open RED GROUP Topic # 1: Leisure Interests of Tomorrow’s Age 50+ Adults # of Responses LEISURE INTEREST 1 Support groups 2 Drop In/quick & easy programs 2 Swimming 2 Cooking 3 Mentoring 4 Drama/theatre 4 Volunteering 5 Indoor sports (e.g., shuffle board; volleyball) 6 Cycling & walking 6 Social interaction & clubs 7 Outdoor sports (e.g., skiing; cycling; soccer; golf; lawn bowl 7 Technology-based programs 8 Education interests 8 Active/challenging physical activity Other Interests Noted (no score identified): Nutrition ¶ Financial planning ¶ Book club ¶ Inter-generational programs ¶ Day trips ¶ Dating, singles activities/clubs ¶ Topic # 2: Favourite Places To Participate in Leisure Activities # of ResponsesPLACES TO PARTICIPATE 1 Gymnasium 1 Early Years centre 2 Senior recreation centre 2 Ski hills 2 Movie theatre 2 Malls 2 College/universities 2 Tennis & basketball courts 3 Friends’ homes 3 Theatres (performing arts – stage) 3 Crafts/arts studio Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 208 Page 174 3 Arenas 4 Non-profit organizations 4 Yoga studios 5 Restaurants 6 Private gym 6 Indoor walking trails 6 Tim Horton’s 6 Salon & spa 7 Gardens 8 Mixed – use community centre (e.g., programming, all ages, etc.) 8 Golf courses Other Comments (no score identified): Volunteering at schools ¶ Bowling alley ¶ At home ¶ Parks ¶ Trailer parks ¶ Water park ¶ Music venues ¶ Market ¶ Downtown ¶ Topic # 3 – Suitability of the Rockway Centre and Suggestions fo # of Responses SUITABILITY OF ROCKWAY/SUGGESTIONS 4 – Well N ear older adult residences ¶ Social atmosphere (e.g., tuck shop, lobby area) ¶ Serves local residents & community ¶ Won’t be increased future needs (no more than now) ¶ Comfortable & known resources ¶ Welcoming ¶ Parking ¶ Heritage – feels like home ¶ Adequate space for programming ¶ Name & history of name ¶ Family connection (their parents went) ¶ Sense of place ¶ Accessibility of location (i.e., Transit) ¶ 6 – Not Doesn’t’ meet appeal factor of younger – older adults ¶ Well Space cannot accommodate all interests – poor set up; needs to b ¶ Costs to maintain ¶ Old & sick building ¶ Future is changing , needs to be vibrant ¶ Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 209 Page 175 Poor accessibility (AODA) ¶ Program outside seniors age ¶ Open at night-time ¶ Modernize inside décor ¶ Fix leaking basement ¶ Underground parking with building above ¶ Outdoor bar and patio ¶ Gymnasium with walking track ¶ Elevators ¶ Tech hub – wireless, WiFi ¶ Keep as seniors centre ¶ Coffee shop (Tim Horton’s) ¶ Indoor greenhouse ¶ Community or rooftop garden ¶ AODA certified ¶ Green building – solar and wind power ¶ Adaptable space ¶ Informal gathering space ¶ Open and accessible lobby and reception ¶ Fireplace ¶ Full kitchen (commercial) ¶ Large multi-purpose ¶ BLUE GROUP Topic # 1: Leisure Interests of Tomorrow’s Age 50+ Adults # of Responses LEISURE INTEREST 1 Education around health concerns 1 More physio-related programs 1 Baseball 1 Tai Chi 1 Singing club 1 Lawn bowling 1 Billiards 1 Cards 1 Mixed use land, parks, residential, facility 1 Crokinole 1 Astronomy 1 Cooking – nutrition, wine 1 Swimming 1 Woodworking Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 210 Page 176 1 Quilting 1 Gardening 1 Biking 1 Dating 1 Foot care 2 Pick up service/transportation 2 Costs – changes in economy 2 Yoga 3 Sports 3 League Sports 4 Increase in health concerns 4 Accessibility 4 Aerobics 5 Golf 5 Exercise 6 Outdoor activities 6 Computers Top ic # 2: Favourite Places To Participate in Leisure Activities wi # of ResponsesPLACES TO PARTICIPATE 1 Subsidized commercial fitness centres 1 Tennis courts 2 Mixed use pools/libraries 2 Multi-purpose facility 2 Auditorium 2 Canoeing 2 Travel clubs/casinos 2 Victoria Park 3 Convenience – Close to me 3 Stores/restaurants 3 Schools/universities 3 Car-free days/plant tours 4 Community centres 5 Fitness centres (e.g., Goodlife) Ot her Comments (no score identified): Dance halls ¶ McClearen Park ¶ Golf courses ¶ Ice rinks ¶ Community gardens ¶ City hall ¶ Schneiders ¶ Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 211 Page 177 Kitchener Market ¶ Go Train ¶ Downtown ¶ Topic # 3 – Suitability of the Rockway Centre and Suggestions fo # of Responses SUITABILITY OF ROCKWAY/SUGGESTIONS 4 – Well I t will work with repairs ¶ Needs to accessible ¶ Maintained building ¶ 6 – Not Well Has not been repaired ¶ Buttons in elevator are too high ¶ Elevator cage is very small ¶ Fire safety regulations/getting to exits is difficult ¶ Won’t attract people – old and tired building ¶ Low ceiling in basement makes it hard for singing ¶ A long walk from the LRT ¶ Ideas for Fix leaky basement ¶ Im provement New building – top residential condos, bottom community centre w ¶ medical services Larger washrooms ¶ Make repairs first, then decide about how to change layout ¶ Move to designate Rockway area – heritage site ¶ More parking ¶ Find a solution to water problems ¶ Get ‘er done ¶ YE LLOWGROUP Topic # 1: Leisure Interests of Tomorrow’s Age 50+ Adults # of ResponsesLEISURE INTEREST 1 Volleyball 1 Writing 1 Art 1 Services to support aging at home 1 Shuffle board 1 Pickle ball 2 Racquet ball 2 Gardening 3 Badminton 3 Travel education Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 212 Page 178 3 Hiking 3 Performance/plays 4 Book club 5 Computer training, technical courses, lectures, hands-on 5 Health & wellness programs 5 Music group 5 Travel 5 Cards 6 Social contact 7 Fitness 7 Meal plan Other Comments (no score identified): Cooking ¶ Car repair/maintenance ¶ Home renovations ¶ Woodworking ¶ Pottery ¶ Board games ¶ Tai chi ¶ Yoga ¶ Swimming ¶ Aquafit ¶ Golf ¶ Topic # 2: Favourite Places To Participate in Leisure Activities # of Responses PLACES TO PARTICIPATE 1 Indoor horseshoe pit 1 Computer lab 1 Internet cafe 2 Fitness room & equipment 2 Private fitness club 2 Chicopee ski hill 2 Arena’s (e.g., hockey) 2 Indoor bowling 3 Socializing in dedicated areas 3 Schools 3 Meeting rooms 3 Movie theatres 3 Lawn bowling 4 Pool - Aquafit 4 Existing City facilities 4 Churches Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 213 Page 179 4 Tennis courts 5 Trails 7 Rockway Centre 7 Open gym space Other Comments (no score identified): Licensed dining room ¶ Learning kitchen ¶ Spa – nails, hair, hot tub, etc. ¶ Performing theatre ¶ Outdoor patio ¶ Gardens ¶ Topic # 3 – Suitability of the Rockway Centre and Suggestions fo # of Responses SUITABILITY OF ROCKWAY/SUGGESTIONS 7 – Well Facility will function if the programs that are offered are those ¶ bring people in Location is ideal ¶ Proximity to seniors housing, golf course, gardens ¶ 2 – Not Well Needs to be enhanced (e.g., dining facility, outdoor amenities) ¶ Ideas for Need to reach a broader audience ¶ Improvement Extension to building ¶ New kitchen ¶ Dedicated room for weddings ¶ Remove pottery shed and replace with a pool, gym, kitchen/dining ¶ Lots of parking ¶ City to use kitchen service to order meeting food (e.g., coffee, ¶ Liquor license ¶ Teaching kitchen – out of the basement ¶ Computer lab ¶ Sprung floor – exercising ¶ Patio - asset ¶ Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 214 Page 180 GREEN GROUP Topic # 1: Leisure Interests of Tomorrow’s Age 50+ Adults # of ResponsesLEISURE INTEREST 1 Community kitchen 1 Community gardens 1 Tai Chi & Oigon 1 Music 1 Strength training 1 Golf 1 Self defense 2 Playing cards 2 Horseshoes 2 Dancing 3 More mobile 3 Social connections 3 Swimming 3 Arts & crafts 4 Cycling & biking to multiple facilities 4 Co-ordinate, develop and market skills for volunteering 5 Meal programs (fresh and frozen) 5 Connected to all generations 6 Educational programs (broad sense) 8 Hiking & walking 9 Fitness – health & wellness Other Interests (no score identified): Baby boomers are more independent in their leisure and don’t wan ¶ seniors unless in a game such as bridge environment type or situ Be involved in activities such as trips, science ¶ Would like to see the opened longer, week nights and evenings ¶ Topic # 2: Favourite Places To Participate in Leisure Activities # of Responses PLACES TO PARTICIPATE 1 Movie theatres 1 Condo complexes that have fitness facilities, meeting rooms, e 1 Service club facilities 1 Athletic fields 1 Indoor cycle track 1 Universities/colleges 1 Tim Horton’s and coffee shops Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 215 Page 181 1 Community kitchens ( Public collective) 1 Art gallery 1 X-Country ski tracks 1 Museums 1 Zoo 2 Bowling alley 2 Facilities for Rent 2 Facilities with shuffle board 3 Transit 3 Churches 4 Hiking trails 4 Fitness centres (for profit) 4 Shopping malls 4 Bike lanes 4 Swimming pools 4 Libraries 4 Live theatre 4 Outdoor open festival space 5 Golf courses Topic # 3 – Suitability of the Rockway Centre and Suggestions for I # of Responses SUITABILITY OF ROCKWAY/SUGGESTIONS 6 – Well B eautiful grounds – feeds senses ¶ To fix $ seems small dollar investment ¶ Small will be adequate once refurbished ¶ Well built, brick building ¶ Exercise can be done on main level ¶ More space – use parking lot to add more building ¶ Build up – adequate parking and easy access ¶ Excellent location – transit, bike paths ¶ No other centre close by ¶ Multi-use centre potential ¶ Friendly staff and people ¶ Central location ¶ Next 10 years – Yes ¶ Only centre dedicated to older adults ¶ 4 – Not Well Won’t be on transit line ¶ Limited space to expand for multi-generational use ¶ Accessibility issues ¶ Needs more space ¶ Unused space due to water damage ¶ Kitchen issues - water ¶ Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 216 Page 182 Ideas for Keep Rockway open ¶ Improvement Consider re-building but have condos above in new building for s ¶ – help to pay for the building Extends hours of operation to include weeknights ¶ Create a multi-level space for various opportunities for use (i. ¶ office, grocery) nd Renovate building – add a 2 floor ¶ Create large spaces on main floor for fitness, dining, etc. ¶ Building expansion for rental opportunities to provide services ¶ Tie in existing resources closely – golf course, gardens, condos ¶ Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 217 Page 183 13b - 218 Appendix D: Details About Programs and Services Offered at the Three Principle Facilities Catering to Older Adults D.1 The Rockway Centre Programs and services for adults age 50+ include the following, (2011): Health/Wellness/Fitness Programs  Seniors and Weights Stretch Class Using the Principles of Yoga and Pilates Stability Ball (Beginner and Intermediate) Weight Training Flexercise Weight Watchers Stretch it Out Seniors and Weights Strength Training (Beginner, Intermediate and Advanced) Yoga (Beginner, Intermediate and Advanced) Tia Chi Qi Gong Chair Yoga Zumba and Zumba Gold Pilates NIA – blend of dance, tai chi and yoga Osteo Moves Happy Feet Dance  Belly Dancing (Beginner) Education/Information Programs  Bridging the Gap – Building Bridges to a Satisfying Retirement - Future Rockway Centre Travelogues (monthly from September to June) Antique appraisal Writing Class Arts/Culture and Recreation Programs  Horseshoes Darts Bridge Chat and Crafts/Nattering Needles Quilting Watercolour Painting (Beginner and Intermediate) China Painting Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 219 Page 185 Silk Painting Painting Combination (watercolour, acrylic, drawing, oil) Crokinole Billiards Write Now Bible Study Canasta Solo Rockway Entertainers/Happy Harmonicas Chess and Scrabble Guitar lessons and guitar jam Woodcarving Bunka Solo Journey Toward Wellness Ongoing Groups  Rockway Horseshoes Golf Meeting Rockway Entertainers Learn to Play Billiards Personal Support Groups  The F.R.I.E.N.D.S. Group – a women’s club offering a weekly prog to May – offering friendship and intellectual stimulation throug organ donor to Reflexology, the Valentine Social, music, St. Pat Spring Social, Great Canadian Bus Tours. Step Forward – A walking support group (including information me 50+ dealing with transition in their lives New Beginnings Grief Support Group – a peer support group for an experiencing a personal loss in their lives (sponsored by the Wa Health Integration Network) Divorced and Separated Support Group – a peer support group for experiencing a divorce and/or separation – every other Wednesday October to June (funded by the Ministry of Health and Long Term Growing Further Social Group – an older adults social group open aimed to increase social interaction – meets every third Friday to July (sponsored by the Waterloo Wellington Local Health Integ Caregiver Support Group – provides support system to help those spouses, family and friends A Time for Me – a nine week personal development program operate (communication skills, build self esteem) Informal Socializing  Community Rentals  church Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 220 Page 186 D.2 The Breithaupt Centre Programs and services for adults age 50+ include the following, (2011): Health/Wellness/Fitness Programs  Sneaker Stretch and Strength Strength Training Super Seniors Gym Gentle Moves Seniors and Weights Pilates (Beginner and Continuing) Yoga Yoga for Better Bones Cardio Toning Tai Chi (Beginner, Intermediate and Advanced) Tia Chi in the Park (summer session) Chair Tai Chi Creative Meditation S.A.S. (stretching, aerobics and stretching) NIA (gentle, user-friendly blend of three movement arts the incl yoga) Zumba (move to Latin music beat), also Zumba Gold, Zumba Gold Ch Express Flex and Stretch Butts and Gutts Interval (aerobics class that incorporated weights, bands and ba both muscle and tone) Foot Care Aquatic Programs (adult programs using the 25 yard and exercise  Aqua Cardio Aqua Strength Aqua Stretch Fibromyalgia Aquafitness Aqua Zumba Adult recreational swims Special Interest and Art Courses (age 50+ adults)  Expression Chalk/Pastels Basic Bunka (all levels) Glass Fusing Dances from Around the World International Folk Dancing Line Dance – Beginner Woodcarving Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 221 Page 187 Ongoing Groups  Leap into Life – mind, body, spirit, soul We are Mostly Music Osteoporosis Support Group Spring has Sprung – the Breithaupt garden Learn to Play Billiards D.3 The Downtown Community Centre Programs and services for adults age 50+ include the following, (2011): Health/Wellness/Fitness Programs  Tai Chi (Beginner, Intermediate and Advanced) Tai Chi-Qi (Beginner, Intermediate and Advanced) Osteo Moves Pilates (Foundations, Level 1 and Continuing) Yoga (For all, Beginner and Intermediate) Seniors and Weights Stretch it Out Strength and Stretch Low and Tone Intervals Low Impact Fitness Butts and Gutts DEEP (Diabetes Education and Exercise Program) Foot Care Art Programs  China Painting Stained Glass (Beginner and Intermediate) Special Interest Programs  Integral Meditation Nutrition for Thought Languages  Spanish for Fun and Travel (Beginner, Intermediate and Advanced) Dance Programs  Ballroom Dance (Beginner and Intermediate) Line Dance (Beginner, Beginner Plus and Intermediate) Tap Dance (Beginner, Intermediate and Advanced) Ballet Bits and Bytes Computer Club  General Computer Drop-In ‘problem solving’ Laptop Special Interest Group Monthly Speaker Meetings Computer Workshops  Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 222 Page 188 ‘Ctrl, Alt, Delete’ Can be Your Friend Backing up Your Computer Data Computer Security Digital Music Organize Your Computer Computer Courses  Digital Photos 1 – Introduction Digital Photos 2 - Editing Digital Music Freeware Keyboarding Social Networks Introduction to Computers Control, Alt, Delete Can be Your Friend Backing up your Computer Data Computer Security Windows Live Movie Maker Excel (Introduction, Level 2 and Level 3) Freeware Windows 7 (Introduction, Level 2 and Level 3) Windows XP (Introduction and Level 2) Microsoft PowerPoint Microsoft Word (Introduction) Digital Photos 2 – Editing Internet (Introduction and Level 2) Open Face – Introduction Organize your Computer Ongoing Groups  Amigos Latinos Americanos Bingo Book Talks Board Game Club Bridge (progressive and social) Camping Club Computer Clubs Computer Show and Tell Cycle Club Bid Euchre Mall Walking (Fairview Park Mall) Opera Club Pickle Ball Pins and Patches Shuffleboard Solo – Progressive Tennis (Highland Courts) Personal Support Groups  Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 223 Page 189 Caregiver Support Group – provides support system to help those spouses, family and friends Old Vic Meal Program – mid-day meal Monday to Saturday, from Sep  Foot Care Service – sponsored by Waterloo Wellington Wellnesss –  Hair Salon  Adult Day Program – Monday to Saturday  Programming geared toward participants’ individual needs. Activities include coffee and conversation, gentle chair exercis games, crafts, interactive music programs, guest speakers and ot Morning and afternoon refreshments Hot noon meal Transportation Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 224 Page 190 Appendix E: Details about Age 50+ Program Registration Registration in Age 50+ Programming, Rockway Centre, Breithaupt Centre and Downtown Community Centre Combined, 2003-2011 2003 2004 2005 Program Categories W S S F Total W S S F Total W S S F Total 536 475 207 644 1862 366 573 271 891 2101 562 543 232 616 1953 Fitness & Wellness (incl. fi tness & dance) Education & Learning (incl. 147 59 31 138 375 177 131 22 182 512 105 115 3 113 336 computer) Arts & Crafts 124 105 117 122 468 64 79 0 139 282 125 65 0 136 326 42 54 22 137 255 65 90 42 119 316 109 69 25 82 285 General Interest Totals 849 693 377 1041 2960 672 873 335 1331 3211 901 792 260 947 2900 2006 2007 2008 Program Categories W S S F Total W S S F Total W S S F Total Fitness & Wellness (incl. 676 478 203 579 1936 615 551 294 622 2082 675 700 264 676 2315 fitness & dance) Education & Learning 118 111 13 159 401 98 79 7 198 382 105 110 17 99 331 (i ncl. computer) 93 78 8 76 255 156 64 12 55 287 87 52 12 56 207 Arts & Crafts General Interest 74 69 0 85 228 71 38 0 68 177 45 44 10 35 134 961 736 224 899 94912 906 303 766 Totals 2820 0 732 313 943 2928 2987 2009 2010 2011 Program Categories W S S F Total W S S F Total W S S F Total Fitness & Wellness (incl. 424 402 227 471 1524 806 744 510 867 2927 715 772 510 766 2763 fi tness & dance) 93 109 29 151 382 124 112 9 126 371 179 68 16 83 346 Education & Learning (incl. co mputer) 47 37 0 54 138 66 53 11 62 192 47 54 12 37 150 Arts & Crafts General Interest 66 32 0 37 135 53 40 14 53 160 58 37 25 70 190 Totals 630 580 256 713 2179 1049 949 544 1108 999 931 563 956 3449 3650 Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 225 Page 191 13b - 226 Appendix F: Results of the Community Review of Options The process to review the eight options for the provision of an old centre in Kitchener involved i) a Community Forum held at the Ro 2013, and ii) a process for ranking the options, based on commun The February Community Forum 160 people attended this second Community Forum that was held at February 11, 2013. The session began with a presentation of key findings and conclusions from the study. The presentation descr from the study and a conceptual design to illustrate how four of those four options were on the Rockway site and two where locate eight options involved the possibility of a high density mixed-u centre, housing, retail, offices, etc.) and since the further in beyond the scope of the study, a conceptual design for each was options was to repair the Rockway Centre and renovate the facili requirements, which would not change the facility very much, a c prepared. Participants were organized into seventeen discussion groups and and provide their views. The ‘mix use’ options were combined in The following are the combined notes from the seventeen discussi discussion of each of options 1-5 and options 6-8 combined. The Chapter Six. Option One: Repair the Rockway Centre and Modify the Facility to Requirements Heritage designation  Not cost effective-option  Like being at Rockway, it’s like a home away from home  Don’t care about middle aged adults  Difficult to rank options because of unknown heritage designatio  Room access: Hard to get to rooms, have to go thru rooms to get  Concerns with losing space, support groups do not have big enoug  extra class Loose space and building is not very practical Might not be the best option - lose space Provincial government fines for AODA Drainage situations Can you fix problems with $2-3 million Correct drainage problems Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 227 Page 193 Nice to stay but it’s not taking the building into the future  Not accessible and must interrupt other classes  Water drainage issues  What will the city do with building if it is a heritage building  What does the heritage status mean?  Accessibility costs are not included in the costs  Doors are 3 inches narrower than what it should be for wheel cha  Doors need to be bigger  Lots of parking  Love the place  Good bus  More central  History  Lose ambience  Works well socially  Cozy, homey  Sociable, comfort  Only adults  Loss of people  Parking accessibility  Patio  Outside space  Not enough for long term use  To put money in and not achieve what we want  Good money after bad, is it a band aid?  Way into Kitchener-must keep building  Will cost money to fix  Too many band aids already-we need assurance  Location is important, this location is important  People don’t drive when they age  Prefer to keep it this way, we like the size  New elevator  Location is good-on main street  Waste of money  History/heritage-is important, need to stay on this site  We need it, leave it right here  Feel at home here  Like little rooms, but cold and too hot - building has had its t  Silly to put money into it  Like to have small rooms for intimate groups  Location excellent - if moved won’t be using it Take it here over nothing here Meal program is important Location is handy but not attached to building only because not Like location but building has had its usefulness Location - used to it but causes a lot of problems Wouldn’t want to see a lot of money going into it  Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates Page 194 13b - 228 Like this building because it is intimate - keep it small and it  Best site  Don’t want preschool or teens  Want one senior centre in town, not a community Centre  Good option  Concerns that it won’t solve water issues  Might not have the space capacity to meet future demand  Would need more room  Must have another elevator  Like the site - availability of transit bus here - main line  Bring services here to Rockway  Chiropractor/health services  Delores across the street - wants this site - we come with a fri  familiar with Rockway - public transit  Public drains have been cleared?  Not cost effective-option  Best option - this is not part of our culture - heritage maintai  Bring in specialty programs and better services  Encourage more use of building  Repairs needed  Transportation?  This place is handy, basement is empty - why build more  A lot of information to take in  Don’t want to hear children screaming and crying  Mold downstairs, is the downstairs fully used?  I like it here  Want to stay here  Love windows - warm, welcoming, friendly  How many years will that take?  Upgrade the flooring in the basement  Fix the water in two weeks  Bring up to modern standards  Site stays at Rockway  Won’t be Rockway anymore  Won’t answer needs for future expansion  Preserves parking  Needs more elevators  No expansion with this option  Won’t meet future needs  No flexibility that other options provide  Useless People will need to leave and won’t come back Current accessibility suits fine Not the best option Bus important No way for option 1, too old Just fix it  Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates Page 195 13b - 229 Lose programs while building is fixed  Option # 1would not appeal to people in the future  Not worth saving  Location advantage  Patchwork  Taxes could…… (?)  Beautiful area  Location is liked  Too small to work with evolving population - lose space with ren  Can they get rid of water problem/mold?  Accessibility is a problem, doors, elevators, back steps, back d  Elevator is too small  Will renovations accommodate future numbers?  Heating, electrical, and water problems  Still meets my needs, but not very future focused  No necessary to conserve the building  Basic dedicated senior facility -in another 10 years, boomers n  Elevator scares me  Concerned about safety if the elevator stays  Nice to see an upgrade, as more younger people join  Needs a bigger elevator  Don’t mind # 1, except when the water problems re-occurs, maybe  into this Don’t see putting $2-3 million  Accessible for people who’ve moved here and transportation Concerns that costs will elevate Great location Could have maintainer at this location Repair the Rockway Centre (Modify to meet accessibility requirem Seen the number of repairs Mold, difficult to breathe Too much cost to repair and keep up which is more than building We need to think about the future, what is the best for our purp Put a big Centre in the middle with a pool, hot tub and whirlpoo money in At present, shuffleboard had to move, and Saturday Bridge had to  Every time there is fitness and there is an excess, had to move  We don’t have the facilities to currently meet the needs  It is central, but building may be beyond repair  Live in the neighborhood and love the center but needs to be re-  Need something that meets younger senior needs  It is walk-able  Live across the street but re-build and stay with the seniors  LRT will be coming  Not nostalgic about what is old. Like the idea of startup from  “with it”. Need to be aware that facilities and needs might change  Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates Page 196 13b - 230 Economically a new building will pay for itself  Need a large parking lot  With apartments, need to add parking  Don’t add the children  The site is beautiful and central  It is close transportation-wise.  Would not like having the place shut down for that amount of tim  Band-aid solution - 2 people agree  Few years down the road, the same problems will happen  Not planning for the future at all  Is a band-aid solution  Costly  Option Two: Expand the Rockway Centre and Preserve the Heritage Original Building LRT will not stop in front of the building  Should have access to the front door  Some advantages if we wanted to keep Rockway  Don’t see much advantage in adding to the building  Rockway Centre is trying to jam in too many people - not interes  because of differences in age groups Like the glass, walkway that cements  A lot of money for a gym, do not see an advantage  Excess capacity in gym  Needs more multi-purpose rooms  Like options 2 and 3  Concerned about water issues  Parking is reduced  Space for a snooker table  Concerned with what portion will be kept  Need smaller space for private meeting rooms  Not much of a need for gym because of potential for disabilities  Reality is that things in life happen - accidents, disability  AODA concerns  Doors must be widened  Costs not included  Need a designated senior centre because we feel safer  Don’t need a gym  Solve water issues  Clay and glass gallery sits on a water spring  Impressed with the design and the light, gym is important, if no  Reality might change with health  Gym is last thing on my mind  No gym if for senior centre  Need an auditorium  Need gym for lifting weights and yoga  Handy to have a kitchen, for men who have lost their wives  Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates Page 197 13b - 231 Benches and no trees  Quite good  Allows for more people  Allows heritage  Disruption of services  Idea of phased construction  Expensive  Happy medium between options 1 and 2  Like the idea of a new gym  Keeping heritage  Staying location  No land costs  Drop off zone, good but takes up (parking) spots  Better entrance  Change rooms - so-so about this  Indoor shuffleboard, more interesting, not liking the outdoor op  Like it, will remain seniors  Location will close  If they can spend the money elsewhere they can spend it here  Possible to put (traffic) light on Preston and Charles for walki  Don’t like underground parking  Meets needs now and in the future  This is preferred as it preserves heritage  Location is important  Would have to be bus-friendly if parking spots are out back  Patching up an older building  Good money after bad  Water issue needs to be addressed  Keep site - just make a new building  Need a cut in for buses  Gym - why is this driving the concept?  Adding to it so still dealing with issues  Could live without gym and have more smaller rooms/smaller worko  Long corridor good for walking  Would prefer to walk in circles  Partitioned walls must be sound proof  Look from King St. is nice  If you are going to do that much, may as well take it down  Closed time is of concern, where would we go instead  Parking lot isn’t full everyday  Relocating program for renovation might present some challenges Happy that they are able to maintain it on same site Like that it’s on a transportation route Present - will seniors get a lot of use of a gym? Like the entrance off Preston St. Like the glass way Would it save money if you didn’t have a gym?  Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates Page 198 13b - 232 Important that they retain heritage value  Too far of a walk and drop off  Cost is a concern  Flyers were distributed across a neighborhood - asking if the he  articulated Homework should have been shared  Would have liked more time to digest options and be better infor  Where is the information - why was the information not available  Not available to those without use of a computer  LRT - decisions got questioned  Stays on the same property  Inconvenient for 1 year but worth it  More for option 2 but don’t get new building  Best looking  What would happen to meal program during disruption  More space with Option 2  Would suit needs  Like outdoor space  Trillium Foundation for extra funding (Lottery Corp.)  Contamination of soil is a concern  Concerned about the 1 ½ - 2½ year closure  Where will we go?  People do not want to be scattered - stay together  Individual groups have a say where they go  Good facilities for transportation  Older adult center on the same site is the best  More parking spaces with this option  Additional space and gym  People purchased condos because of Rockway. Does not meet future  Get rid of the whole building  Good location  Mainly seniors – buildings wanted, kids are not wanted  Sign up online Transportation Would we be able to build our groups up again? Is a good option All programs relocated for 1 ½ years - may lose people How can we make a decision if the Heritage designation isn’t dec Better to utilize space More space/double the space? Love the location x 3 Water problems Reduced parking is a negative With more people, there will be more cars LRT may be used more Options on locations Patio on King St. vs. side view to the Rockway Gardens Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates Page 199 13b - 233 Water table bothers her about this location  Open space - seem to be tables of four when we’re offered tables  Like it, like the area, bus is close, don’t change the chairs/fu  It’s comfortable, cozy and homey  Don’t take away exercise programs  Come back here for coffee after KCC class  KCC is too big  Considering water problem, tear it down and do the new one  Heritage exterior - is rich, sit on MACKS to ensure there is a d  Will support anything that keeps Rockway as a dedicated Centre  Dedicated senior centre  Concern about large expense, a lot of walking for seniors with m  Concerned about echo factors  Like preserving some of the heritage features without keeping th  More compact, but at this location  Concerned cost will soar and unreliable inner core  Expand the Rockway Centre and preserve the heritage exterior of  What heritage?  Take a picture  Doesn’t feel there is any heritage value  Does not demonstrate/show heritage the way heritage means, you’r  problems, keep chasing good money after bad Like the idea of keeping the heritage “go with where the people  Very high price  Like the foot print of it Like the idea of keeping it in the same location Question about why so much green space? For outdoor activities A little less green, a little more parking Ideal location, bus access, apartments for seniors across the st Suggestion: in the future, if needed, could they build up? Older neighborhood, if you build too far into the future, things Is there a need for a large gym? More cost to operate/maintain Wasted space to blend old and new Option Three: Replace the Rockway Centre with a Purpose-Built Ol the Same Site Not really an option, smaller does not make sense to consider un  Lots of light  Could have a second level  Like gym and washrooms  Concerned about the drop in parking spaces  Attract more seniors that can’t reach  Like locations and all on one level in case of fire  Putting money to something new, concerned about heritage  Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates Page 200 13b - 234 Like central corridor-do not need to disrupt other groups  Heritage design notices concerns  Time consuming and cannot run programs off site  Support groups need private space - do not need a hug room  Is it going to be accessible during the day  Concerns that it won’t be a senior centre  Like the idea of staying on this site  Many parking and square footage and builders  Still like Option 2  Don’t like the appearance, windows looks like a factory, commerc  Participants can use transit instead of car parking  Like Option 3 if water problem can be solved  Concerned about space - not enough  What do you do during construction - don’t want to go to another  Like the idea, but where do we go during construction  Gym could free up the use of smaller rooms  Make a small model of the previous building and mount on the wal  Facade is finished and cleaned up to exactly how it looked befor  Like idea - keeping location is important  No land costs  Take up a lot of space  Takes away from parking  Don’t like that you are losing heritage  Disruption of service  Not ok with relocation of programs - lose momentum  Danger of losing interest in buildings and programs  People become isolated because they lose their hang-out place  Cost is good  Area has more potential  More sustainable 5/5 vs. 1/5  What would happen to Rockway building?  Programs wouldn’t need to be postponed  If everything will be postponed, more worthwhile to move to a ne  Like the same location  Large facility on smaller lot. Money cost economical  Advantage of a lot of things  Like it - 9 in agreement  Easier due to buses  Make it 2 stories then save parking  Needs design work  Best bang for our buck Gives us pay back Keeps it when it is bus friendly - it has to be more bus friendl Can we add parking? Keep it on this property Flower gardens, keep Like idea of one level  Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates Page 201 13b - 235 Perfect world is what we should put money into - start fresh  Would be nice but we will be a long time without anything  Brand new  Good looking building coming into town  Fresh and new  But don’t like having a place to go  Need to make sure space is intimate and not multi-use Centre - w  Don’t want young people here  Want peace and quiet  Would lose a lot of parking  On the transit line  Important that it is on the same site  Don’t have to find or purchase new land  Would not be possible  Nice to have a new building  Would be nice to have on one level, no need for elevator  Might be a long walk  Single level would impact parking  Will need more parking spaces with the increased demand  Like the design  Heritage isn’t important  Gymnasium?  Seniors won’t be able to jump and use a gym-walking track with c  Shuffleboard  Gym in a multi-purpose room  Windows are important  Demolition, important, time spent on it  Everyone at the table is in favor of Option 1 - coming here is f  Contact with people who currently come in  Advantage of one level  No longer heritage designation is a concern  Less parking spaces  Operating costs would be less = more efficient  Similar concerns as Option 2, as to where you will be moved to  Contamination, etc.  Like this option  Should we build a building for older people?  Tax dollars are paying for this, should service all ages  Correct our wrong decisions  Should be multi-use  Waste of money - Ira Needles 2 lanes Shops could contribute into the budget One floor is nice New building is better, will last 60 years Good access, cycling Entrance to City is nice  Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 236 Page 202 Make another floor over the gym area - there is structure there  Don’t understand the patio on King St. vs. Rockway Garden side  Looks good  Concerned with amount of parking-reduce  Downfall - 1 ½ years of programs being relocated  Like the patio facing Rockway Gardens  Everything flows more on one floor  Lowest operating expense  Concerned about sound, travel, third gym, dividers  Gym-multi-use - can create revenue  Seniors are more active  Showers may be needed  nd Is possible to have 2 level to increase parking  Build so we can grow upwards if needed at another time  Do the build faster  Gives opportunity for other groups, etc. in the evening  Feel that participants will go to programs at another location  Might be a good answer  Dedicated space  Does this mean only older adults?  Nice, near buildings, two floors so not spread out so much  Like the parking  Will lose 21 parking spaces, might tip the scale  Go for this one, don’t need elevators  Long way to walk from one end to the other  Walking could be a problem  Don’t want to lose the parking, its full now  Like the friendly atmosphere of current Centre  Like this one, can do many things  Stack something to retain parking, reduce foot print  Concerned about the open area - echo, noise, like being in a big  Has versatility to add intergenerational component by sectioning  Most versatile  If intergenerational, more impact on parking  If 2 times the size, 2 times the parking  Concerned about height of gym  Don’t want to be viewed  Change rooms - not necessary if for older adults - put money int  Parking is imperative  If its adult-only, do we need large gym  Like the small classes Like windows Need a large space for events Smaller rooms are a concern Concerned about sound proofing of partitions What will they do with us in the interim, we’ll scatter and neve Replace the Rockway Centre with a purpose, Built older adult cen  Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 237 Page 203 Needs to stay here,  Costs of maintaining this building are horrendous  Could gear it to people who want it  In the gym, could two games take place at the same time?  Glee club rarely holds concerts because they can’t hold enough p  With a new building, additions can happen quite easily  Best option but too bad you lose the horseshoe pits  Building is expensive, tax use - more spread out  Losing parking not good  “I like starting from scratch”  People have been coming here for so many years  Suggestion: keep only exterior of old for heritage, and build a  Keep a small piece of the building  None of the options include a pool. Most efficient operation cos  If there is heritage significance, is Option 3 viable?  Could Option 3 include another level to allow more space for par  What is cost of lot containing billboards? Might make Option 3  Option Four: Add an Older Adult Wing onto Forest Heights Communi Not for this option  Further bus ride, wouldn’t be going any more  Would not travel that far, will find something closer  Likes the comradely at Rockway  Like the price better  Can be built while participants can still use Rockway  Concern about being welcomed at other sites  Don’t like this option - farther away from home  Would rather have a senior facility  Agree with previous comments  Don’t want it to replace RSC  Would not go for a multi-purpose centre  Want a senior centre, agrees with Option 4, designated area for  Like Option 4 - City already owns land designated senior area  In competition with private senior centres  Provide programs that people want in a suitable building  Like Option 4 - concerned about all ages  Does not fit in with types of programs offered  Need a more intimate building to deal with senior issues  Need rooms that are sound proof  Wrong location  Mixed use not desirable Playground right outside social area Like seniors-only option and this isn’t it Your own facility Is the café only for older adults? Don’t like that there isn’t clear division  “You’ve paid your due”, want their own thing  Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 238 Page 204 Noise/confusion not appealing  Also not easier as you get older  Only if its separate space  Least favorite, too busy  Dislike - 6 in agreement  Traffic problems are there already  Not bus-friendly  Hard to get to  Very busy for pedestrians  Congested  Would not write it off in case others would be further  Do not like it because it does not stay on the site, needs to st  Like - 2 agree  Has to be lots of buses  Library is close  2 other centers in downtown area  Serves Waterloo people  Don’t like location  Don’t like multi-use community centre - not senior-focused  Too busy an area  If City wants to give Forest Heights to expand - go ahead  Concerns that this land would not be used for something good/rec  Too far out  Out of their way  Don’t make a difference that it is on a transit line  Programs wouldn’t be relocated during renovations  Transportation to that site would be a hindrance  Multi-purpose perspective - don’t need to travel for another pro  May not be driving - mobility plus  Too big of a site - lose that small community sense  What would happen to this site if we move Rockway?  Keep on the bus routes  Found the information was hidden How can we reach the upcoming seniors of the future to participa In the process of this study, what will happen to Rockway in the Need to walk from mall to centre if you take the bus Disadvantage - location, fire hall Like dedicated older adult centre - no children More parking, but more people Will get used to fire hall Not Rockway anymore What will happen if Rockway closes? Doesn’t serve needs Wouldn’t come to this Centre Too far - would bring new older adults into the Centre One level is good Lose seniors due to the move Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 239 Page 205 People purchased condo’s to be close to Rockway  Not central  Have a shuttle bus from other areas  Too many children in programs at the Centre  Transportation - busy area  Older adults will not be driving as they age  Large outdoor area is a benefit  Like this idea, and the back entrance  Multi-purpose use makes sense  Move preschool in front of building  Good thing it’s close to the bus terminal  Don’t like as something not already built  Fire fighters are right there  Like the store nearby  Bus is an issue  This option is as bad as # 1 because of location - some disagree  Some won’t go there, too far away  Concerned about enough multi-purpose rooms - especially if shari  Concerned over cost of what we would be getting for addition her  Rockway site What will happen to this building  Can go to either one, goes to Forest Heights, don’t mind going  Could be loud with the day care and other classes for younger pe  Nice looking options - may lose people because of location - esp  walking Concerned about the walk from transit centre  Same difference for location, don’t want to walk from transit  Prefers Rockway location - a few said this  Would go to Breithaupt before Forest Heights  Length of layout is a concern, from entrance to other end of the  May have to walk farther for parking if it is shared space  Building addition to Forest Heights  Felt this option was being pushed  Not central  Don’t want to be with a day care  Not easy to get to  Don’t want the noise of children or to look at them  Don’t want to give Rockway to the City or anyone else. They wil  Adjacent to the Supercenter and there is lots of traffic  Concern there will also be roundabouts  Out of bounds to get to  Feels like this is “find a spot to dump us”  “Does not sit well with me”  “We’re set in our ways”  Its outside our neighborhood  Absolutely no  Wouldn’t drive that far  Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 240 Page 206 Consider expansion but retain Rockway to allow for future growth  Too far away  Would no longer have a seniors-only facility  Designate specific hours for seniors-only programming vs. commun  Might have a growing population closer to downtown - City effort  Kitchener - people will go if they want the programming enough ( programming) Café would address social needs  Option Five: Build a Full-Service Older Adult Recreation Centre Gyms are drafty  Does not give us what we have now - location  Driving is a concern  Pricey for the square footage  Concern over where you are going to find space  Must be on an LRT line  Lose participants  Gym is large  Lots of light  Fear of where it would be located  Should be within the City Centre  Location - acreage  All on one floor for safety  Like the layout  Nice plan  Concerned about location for accessible for seniors  Is it going to be accessible for the next generations  Hidden costs - $8.5 million does not include the land  Brightness, light  Location  Too many unknowns, need a budget and game plan  Built while Rockway is still open and running – move-in ready  Like concept, it could be close to Rockway  Enough space?  Take away golf course and put on the golf course  Don’t know location  If it is going to be Rockway Centre, needs to be on the same sit  Issue of where it would be?  Expensive?  Can’t comment on it at all given that they don’t want the locati  If it was a location they liked?  Not a bad option, because disruption Financially it would be good What cost of parking above? Added cost for land purchase Plan is nice - cost would be substantial Where would it be?  Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 241 Page 207 Want a homey atmosphere Worries about newness, the ‘moderness’ of it Not liking underground parking if that was an option  Purchase of land to be offset by sale of RCC  Like option but hesitant on where location would be  Budget is not enough - not accurate  Close to shopping - if we buy land  Like -1 in agreement  Dislike -7 in agreement  Not close to seniors  Public transit would be a challenge if on the outside of town  Difficult to give input on …….not enough info  Couldn’t find central land enough location to build  Too far from centre of town  Community Centre - not a seniors centre  Not likely that a big building like this would be used just for  Like that it could mean alternate uses for Rockway site - as lon  LRT could be used to get to site if on the outskirts or at old s  Would want it in a convenient location  Worried about the cost with land  Programs wouldn’t be impacted  Community consultation on location would be important  Parking is adequate  Ensure transit would be accessible  Would depend on location of site - unknown High price for building and purchasing land Design is similar to Option 3 Too many unknowns to comment  Good option if locations is near Rockway  Big field off Franklin  Prefer layout of Option 2  No disruptions to programs  Need bus access  Like that there is lots of parking  Don’t like the option  Hard to comment when location is unknown  Want sitting area at entrance, meeting/social area  Don’t like trees in corridor  Not central - keep in a central area  Concern about not being on a bus route  Extra expense to purchase property  Where would this be?  More flexibility on design  New building design  Like that site idea - nice idea public/private partnerships in s  Don’t know where this site is  Concerns over location  Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 242 Page 209 Advantage - acreage looking at room (for) expansion  Lots of parking  New building  Parking on roof considered  Buy houses and knock them down and build in this area  Lots of options  Bus services important  Pretty attractive to find it at a reasonable price  Where would it be  Attractive - no disruption for service  Depends on where it would be  Sounds great but don’t want to lose this site  Would City tolerate this being only for older adults, would ther  Like the feeling - but where will it go?  Like the parking  Clarifying that is in the City Of Kitchener  Build on Older Adult Recreation Centre on another site  No (x5)  The land across from Fairview Park Mall is owned by the City. I  transportation then that would be a good place Don’t know the cost of the property  Traffic on Fairways Rd. is horrendous  Keep Rockway then more of a chance to keep the garden and protec  golf course The City already owns several plots of land; therefore, we would Current place is feasible for all seniors and everyone knows whe As long as it is within walking distance of this Rockway Centre Only good thing is Rockway could still be in use while it’s been  If I don’t know where it is, it’s hard to comment – “Unknown-nee  Would enjoy if not too far from here  Bus accessibility  Like the idea of community gardens/trails  Want site to be on LRT  What are available spaces?  Location is critical  Needs to be central and accessible  Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 243 Page 210 Options Six to Eight: Option Six: Build a Full-Service Older Adult Recreation Centre o a Multi-storey Facility, Incorporating Other Uses Option Seven: Build a Multi-storey, Multi-use Structure as an Ad Option Eight: Build a Multi-storey, Multi-use Structure in Place Retail - up and down  Would be good and bad Bring young people into the building Doctors, therapists, dentist, condos, has advantages – will have  The coming thing  Senior apartments, subsidized with Rockway Senior Centre  Lose focus of the senior centre  Lose control of immediate environment, parking, traffic  Concerns of who can attend the centre (people who are homeless)  Don’t like the idea  Don’t know how to comment  Advantages and disadvantages  Retail not a good idea  Location  Parking would be an issue  Doctor’s, therapists OK, not retail  Do it with Forest Heights  Don’t like this idea  Like the idea - not retail - Foot Dr., therapists, services that  Doesn’t appeal  Like going to the mall  Rentals would help with facility costs  Living space that meet senior needs  Don’t like private and/or public  Difficult to say with so little information on what mixed would  this option Dislike  Take a long time to build  Parking - underground not a concern  Dedicated seniors facility - not everyone  If not owned by City - prices for seniors may be too high  Need subsidized housing for seniors  Needs to be affordable for seniors - like having services attac  Revenue generation to support the building  Good  Like the idea of expanding on Rockway site  Don’t want to see high rise here  Another site is not an option  Fearful of situation like farmers market - stay away from retail  Only consider if on Rockway site  Consider seniors-only centre dedicated to seniors  Mixed use does not meet needs  Won’t have doctors to bring into mixed use facility  Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 244 Page 211 No interest in mixed use  Concerned that Rockway w Don’t have enough information  Option 6 - makes a building for all ages  Good idea if it pays part of the budget  Will close if another location is built  Physiotherapy etc. - alternate healthy medicine, nurse practitio  Take over the auditorium arena for older adult facility and relo  Doesn’t like mixed-use of facility here  Doesn’t make any difference to me as long as I have the space ne  Need designated parking for seniors  Post office/bank/food store/sports store/seniors clothing store/  Don’t want an office building  Combine cardio with facility  Consider Option 6 when developing housing areas  As long as they leave it in the same condition  Not a daycare as another use - keep it in a separated areas  Like the mix of young adults and daycare, for those who want to,  Think residential would appeal, apartment, condos  Keep “active” in it  Don’t feel we need a mix of ages  Mixed use facility on another site - retail, offices, housing  Mixed use structure as addition to Rockway Centre  Mixed use structure in place of Rockway Centre  - - Just build up on Rockway it will bring in revenue add a Tim Horton’s  No retail - want drug store and wellness services  Ability to collect rent or would City be paying rent  Would social atmosphere be lost or compromised?  Would building feel like retirement residence?  Don’t like the underground parking  This site not ideal for underground parking due to wet soil  Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 245 Page 212 A Process for Ranking the Options, Based on Community Input The 160 participants at the February 11, 2013 Forum at the Rockw their first, second and third choices among the eight options pr The options were left at the Rockway Centre for viewing for six displayed at 12 other community centres and City Hall Rotunda at February 17 and March 22. Staff attended displays at a Kitchene Heights Community Centre (two occasions), the Cherry Park Neighb and Highland Hills plaza. Staff promoted the feedback booklets neighbourhood associations and community groups; the Rockway CC councils; the DCC meal program and Tuck Shop; a partner group me council meetings in the Mill Courtland neighbourhood. In additi information session in the Kingsdale area. Five community centr the tabloid size posters which were on display for several weeks Online and hard copy advertising was facilitated through the Cen Downtown Neighbourhood Alliance and DCC program guide (3,800 cop Community Association mailing list (3,500 subscribers) and 4,000 older adults throughout the community. The options were also posted on-line on the City web site with t second and third choice. When the process was closed on March 22, 2013, 641 people had re to indicate their first choice of options, 443 offered their sec choice. Overview of Responses Overall the community response favoured options that retained a although the younger respondents were less likely to favour opti Based on discussions at the Forum and comments via the survey, r located a new facility on another undetermined site suffered fro location. The main concerns expressed about the option to add onto Forest included allegiance to the Rockway Centre site and the worry tha functions of an expanded facility would not be sufficiently dedi activity areas associated with other age groups, especially chil accounting for those concerns, this option ranked second overall age 55 and younger respondents (future seniors). Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 246 Page 157 From discussions at the workshops and both forums, the heaviest appear to be well to reasonably well satisfied with the facility respondents to the survey. However, the option to renovate the overall and third among respondents age 56+. Respondents age 66 sample. Respondents who were age 56+ represented 55% of the sam their age, so the age-specific sample was smaller than the total Option Three to replace the Rockway Centre with a purpose-built recreation centre was a clear favourite over Option Two which wo building and to preserve its heritage exterior, and Option One: existing building. Option Three was also favoured over expandin Heights Community Centre. This appears to represent a significa earlier consultations, which showed stronger support for renovat note is that younger respondents (age 55 and younger) strongly f option over any of the options that involved the Rockway site. There was significant interest in some form of mixed-use facilit older adult recreation centre, either as a replacement facility Centre. There was more interest in this option than with the ea thth ranked between 4 and 6, depending on the age of respondents, with interest strongest f older age groups (age 66+). Response by age group was relatively even ranging between 46 and number coming from age 66-84, and lowest response from age 85+ a Figures F-2 to F-8 See below for the results of this phase of the community consult report Figure F-1 on the scores and ranking by age group. reports on the overall response. Ranking the Options The options were ranked in the following order. A first choice three points, a second choice selection was given a value of two given a value of one. Option Three to replace the Rockway Centre with a purpose-built full-service first overall recreation centre on the same site ranked , with support strongest from age 56+ respondents. This option ranked second among age 36-45 responde under and age 46-55 respondents. Option Four to expand and modify Forest Heights Community Centre to include second overall older adult recreation centre ranked , with the younger age groups (age 55 and younger) ranking this option first. Among the older age groups, seventh, with support strongest among the age 56-65 age group an respondents. Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 247 Page 214 Option Twothird to expand the Rockway Centre and preserve the heritage exterior overall . Among age 55 and younger respondents, this option ranked seco support declining as the age group became younger. It ranked se and older. Option One to repair the Rockway Centre and modify the facility to meet access fourth overall requirements ranked . Respondents age 35 and younger ranked this option second. Among respondents age 36-55, this option was ranked fou consistently ranked this option third. Option Eight to build a multi-storey, mixed-use structure (including a full-serv fifth overall recreation centre) in place of the Rockway Centre on the same si. Respondents age 66-84 ranked this option highest at fourth. Option Seven to build a multi-storey, mixed-use structure (including a full-serv sixth overall recreation centre) as an addition to the Rockway Centre ranked . Respondents age 55 and younger ranked this option lower at seventh and eighth. ranked this option fourth. Option Five to build a full-service older adult recreation centre on another si seventh overall among VIP and non-VIP members and thus ranked . This option ranked seventh or eighth among all but the 66-74 age group, who ranked it fifth ranked it sixth. Option Six to build a multi-storey, mixed-use structure (including a full-serv eighth overall recreation centre) as an addition to the Rockway Centre ranked . It ranked seventh and eighth among all but the age group 36-45 who ranked it fifth group, who ranked it sixth. Figures F-1 to F-8 See below for more details. Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 248 Page 215 Voting on the Options – All Responses Figure F-1 First Second Third Choice Choice Choice Combined Rank Options Score* # and # Score # Score Score 4 Option One: 258 68 136 74 468 86 Repair the Rockway Centre and Modify the Facility to Meet Accessibility Requirements 3 Option Two: 95 285 127 254 51 590 Expand the Rockway Centre and Preserve the Heritage Exterior 1 Option Three: 203 609 81 162 72 843 Replace the Rockway Centre with a Purpose-Built Full-Service Older Adult Recreation Centre on the Same Site 2 Option Four: 537 27 54 36 627 179 Ex pand and Modify Forest Heights Community Centre to Incorporate a Full-Service Older Adult Recreation Centre 7 Option Five: 36 38 76 39 151 12 Bu ild a Full-Service Older Adult Recreation Centre on Another Site 8 Option Six: 9 27 39 78 27 132 Build a Multi-storey, Mixed-use Structure (including a full-service older adult recreation centre) on Another Site 6 Option Seven: 17 51 33 66 56 173 Build a Multi-storey, Mixed-use Structure (including a full-service older adult recreation centre) as an Addition to the Rockway Centre 5 Option Eight: 84 30 60 38 182 28 Bu ild a Multi-storey, Mixed-use Structure (including a full-service older adult recreation centre) in Place of the Rockway Centre on the Same Site Totals 63 443 387 5 Combined score: F irst choice received three points, second choice received two po awarded one point. Not all respondents selected a second and third choice, with the Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 249 Page 216 Voting on the Options – Under Age 35 Responses Figure F First Second Third Choice Choice Choice Combined Rank Options Score* # and # Score # Score Score 2 Option One: 33 9 18 10 61 11 Repair the Rockway Centre and Modify the Facility to Meet Accessibility Requirements 4 Option Two: 6 18 12 24 6 48 Expand the Rockway Centre and Preserve the Heritage Exterior 3 Option Three: 9 27 9 18 9 54 Replace the Rockway Centre with a Purpose-Built Full-Service Older Adult Recreation Centre on the Same Site 1 Option Four: 38 114 6 12 6 132 Expand and Modify Forest Heights Community Centre to Incorporate a Full-Service Older Adult Recreation Centre 7 Option Five: 6 8 16 3 25 2 Bu ild a Full-Service Older Adult Recreation Centre on Another Site 6 Option Six: 2 6 10 20 7 33 Build a Multi-storey, Mixed-use Structure (including a full-service older adult recreation centre) on Another Site 8 Option Seven: 1 3 4 8 7 18 Build a Multi-storey, Mixed-use Structure (including a full-service older adult recreation centre) as an Addition to the Rockway Centre 5 Option Eight: 24 1 2 9 35 8 Bu ild a Multi-storey, Mixed-use Structure (including a full-service older adult recreation centre) in Place of the Rockway Centre on the Same Site Totals 77 59 57 Combined score: F irst choice received three points, second choice received two po awarded one point. Not all respondents selected a second and third choice, with the Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 250 Page 217 Voting on the Options – Age 36-45 Responses Figure F-3 First Second Third Choice Choice Choice Combined Rank Options Score* # and # Score # Score Score 4 Option One: 8 24 6 12 8 44 Repair the Rockway Centre and Modify the Facility to Meet Accessibility Requirements 3 Option Two: 18 10 20 7 45 6 Ex pand the Rockway Centre and Preserve the Heritage Exterior 2 Option Three: 24 13 26 4 54 8 Replace the Rockway Centre with a Purpose-Built Full-Service Older Adult Recreation Centre on the Same Site 1 Option Four: 29 87 3 6 7 100 Expand and Modify Forest Heights Community Centre to Incorporate a Full-Service Older Adult Recreation Centre 8 Option Five: 3 4 8 5 16 1 Bu ild a Full-Service Older Adult Recreation Centre on Another Site 5 Option Six: 12 7 14 4 30 4 Bu ild a Multi-storey, Mixed-use Structure (including a full-service older adult recreation centre) on Another Site 7 Option Seven: 3 5 10 7 20 1 Build a Multi-storey, Mixed-use Structure (including a full-service older adult recreation centre) as an Addition to the Rockway Centre 6 Option Eight: 3 9 3 6 9 24 Build a Multi-storey, Mixed-use Structure (including a full-service older adult recreation centre) in Place of the Rockway Centre on the Same Site Totals 51 46 60 Combined score: First choice received three points, second choice received two po awarded one point. Not all respondents selected a second and third choice, with the Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 251 Page 218 Voting on the Options – Age 46-55 Responses Figure F-4 First Second Third Choice Choice Choice Combined Rank Options Score* # and # Score # Score Score 4 Option One: 7 21 4 8 8 37 Repair the Rockway Centre and Modify the Facility to Meet Accessibility Requirements 2 Option Two: 39 14 28 4 71 10 Ex pand the Rockway Centre and Preserve the Heritage Exterior 3 Option Three: 36 8 16 9 61 12 Replace the Rockway Centre with a Purpose-Built Full-Service Older Adult Recreation Centre on the Same Site 1 Option Four: 39 117 4 8 3 128 Expand and Modify Forest Heights Community Centre to Incorporate a Full-Service Older Adult Recreation Centre 6 Option Five: 3 5 10 7 20 1 Bu ild a Full-Service Older Adult Recreation Centre on Another Site 7 Option Six: 0 6 12 3 15 0 Bu ild a Multi-storey, Mixed-use Structure (including a full-service older adult recreation centre) on Another Site 8 Option Seven: 0 3 6 9 12 0 Build a Multi-storey, Mixed-use Structure (including a full-service older adult recreation centre) as an Addition to the Rockway Centre 5 Option Eight: 3 9 5 10 2 21 Build a Multi-storey, Mixed-use Structure (including a full-service older adult recreation centre) in Place of the Rockway Centre on the Same Site Totals 49 44 72 Combined score: First choice received three points, second choice received two po awarded one point. Not all respondents selected a second and third choice, with the Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 252 Page 219 Voting on the Options – Age 56-65 Responses Figure F-5 First Second Third Choice Choice Choice Combined Rank Options Score* # and # Score # Score Score 3 Option One: 11 33 15 30 11 74 Repair the Rockway Centre and Modify the Facility to Meet Accessibility Requirements 2 Option Two: 30 21 42 12 84 10 Ex pand the Rockway Centre and Preserve the Heritage Exterior 1 Option Three: 25 75 8 16 9 100 Replace the Rockway Centre with a Purpose-Built Full-Service Older Adult Recreation Centre on the Same Site 4 Option Four: 19 57 4 8 6 71 Expand and Modify Forest Heights Community Centre to Incorporate a Full-Service Older Adult Recreation Centre 7 Option Five: 0 5 10 6 16 0 Bu ild a Full-Service Older Adult Recreation Centre on Another Site 8 Option Six: 3 3 6 3 12 1 Bu ild a Multi-storey, Mixed-use Structure (including a full-service older adult recreation centre) on Another Site 5 Option Seven: 15 3 6 6 27 5 Build a Multi-storey, Mixed-use Structure (including a full-service older adult recreation centre) as an Addition to the Rockway Centre 6 Option Eight: 2 6 4 8 4 18 Build a Multi-storey, Mixed-use Structure (including a full-service older adult recreation centre) in Place of the Rockway Centre on the Same Site Totals 63 57 73 Combined score: First choice received three points, second choice received two po awarded one point. Not all respondents selected a second and third choice, with the Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 253 Page 220 Voting on the Options – Age 66-75 Responses Figure F-6 First Second Third Choice Choice Choice Combined Rank Options Score* # and # Score # Score Score 3 Option One: 13 39 5 10 17 66 Repair the Rockway Centre and Modify the Facility to Meet Accessibility Requirements 2 Option Two: 57 23 46 8 111 19 Ex pand the Rockway Centre and Preserve the Heritage Exterior 1 Option Three: 42 126 19 38 10 174 Replace the Rockway Centre with a Purpose-Built Full-Service Older Adult Recreation Centre on the Same Site 7 Option Four: 15 45 1 2 4 21 Expand and Modify Forest Heights Community Centre to Incorporate a Full-Service Older Adult Recreation Centre 5 Option Five: 12 7 14 6 32 4 Bu ild a Full-Service Older Adult Recreation Centre on Another Site 8 Option Six: 0 3 6 2 8 0 Bu ild a Multi-storey, Mixed-use Structure (including a full-service older adult recreation centre) on Another Site 6 Option Seven: 3 7 14 8 25 1 Build a Multi-storey, Mixed-use Structure (including a full-service older adult recreation centre) as an Addition to the Rockway Centre 4 Option Eight: 7 21 6 12 3 36 Build a Multi-storey, Mixed-use Structure (including a full-service older adult recreation centre) in Place of the Rockway Centre on the Same Site Totals 71 58 101 Combined score: First choice received three points, second choice received two po awarded one point. Not all respondents selected a second and third choice, with the Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 254 Page 221 Voting on the Options – Age 76-84 Responses Figure F-7 First Second Third Choice Choice Choice Combined Rank Options Score* # and # Score # Score Score 3 Option One: 15 45 16 32 5 82 Repair the Rockway Centre and Modify the Facility to Meet Accessibility Requirements 2 Option Two: 60 21 42 6 108 20 Ex pand the Rockway Centre and Preserve the Heritage Exterior 1 Option Three: 50 150 6 12 16 178 Replace the Rockway Centre with a Purpose-Built Full-Service Older Adult Recreation Centre on the Same Site 5 Option Four: 6 18 2 4 2 24 Expand and Modify Forest Heights Community Centre to Incorporate a Full-Service Older Adult Recreation Centre 8 Option Five: 0 2 4 3 7 0 Bu ild a Full-Service Older Adult Recreation Centre on Another Site 7 Option Six: 3 3 6 0 9 1 Bu ild a Multi-storey, Mixed-use Structure (including a full-service older adult recreation centre) on Another Site 6 Option Seven: 3 5 10 5 18 1 Build a Multi-storey, Mixed-use Structure (including a full-service older adult recreation centre) as an Addition to the Rockway Centre 4 Option Eight: 6 18 4 8 5 31 Build a Multi-storey, Mixed-use Structure (including a full-service older adult recreation centre) in Place of the Rockway Centre on the Same Site Totals 59 42 99 Combined score: First choice received three points, second choice received two po awarded one point. Not all respondents selected a second and third choice, with the Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 255 Page 222 Voting on the Options – Age 85+ Responses Figure F-8 First Second Third Choice Choice Choice Combined Rank Options Score* # and # Score # Score Score 3 Option One: 6 18 3 6 5 29 Repair the Rockway Centre and Modify the Facility to Meet Accessibility Requirements 2 Option Two: 24 9 18 1 43 8 Ex pand the Rockway Centre and Preserve the Heritage Exterior 1 Option Three: 31 93 4 8 3 104 Replace the Rockway Centre with a Purpose-Built Full-Service Older Adult Recreation Centre on the Same Site 6 Option Four: 1 3 0 0 3 6 Expand and Modify Forest Heights Community Centre to Incorporate a Full-Service Older Adult Recreation Centre 7 Option Five: 0 2 4 0 4 0 Bu ild a Full-Service Older Adult Recreation Centre on Another Site 8 Option Six: 0 0 0 0 Bu ild a Multi-storey, Mixed-use Structure (including a full-service older adult recreation centre) on Another Site 4 Option Seven: 0 1 2 7 9 0 Build a Multi-storey, Mixed-use Structure (including a full-service older adult recreation centre) as an Addition to the Rockway Centre 5 Option Eight: 0 0 3 6 1 7 Build a Multi-storey, Mixed-use Structure (including a full-service older adult recreation centre) in Place of the Rockway Centre on the Same Site Totals 22 20 46 Combined score: First choice received three points, second choice received two po awarded one point. Not all respondents selected a second and third choice, with the Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 256 Page 223 Appendix G: Details of the Preliminary Construction Cost Estimate for Options Two, Three, Four and Five Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 257 Page 213 Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 258 Page 214 Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 259 Page 215 Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 260 Page 216 Rockway Centre Feasibility Study and Business Case, City of Kitc Prepared by: The RETHINK GROUP, Leisure Services Planning and Mana in association with AECOM Canada Ltd. and C. Talbot & Associates 13b - 261 Page 217