HomeMy WebLinkAboutCSD-13-060 - Residential Rental Licensing Program
REPORT TO:
Community and Infrastructure Services Committee
DATE OF MEETING:
June 17, 2013
SUBMITTED BY:
Michael May, Deputy CAO, Community Services
(519-741-2200, ext. 7079)
PREPARED BY:
Shayne Turner, Director of By-law Enforcement, (519-741-
2200, ext. 7753)
WARD(S) INVOLVED:
All
DATE OF REPORT:
June 12, 2013
REPORT NO.:
CSD-13-060
SUBJECT: RESIDENTIAL RENTAL LICENSING AND OTHER
OPTIONS
RECOMMENDATION:
That staff be directed to proceed with the following initiatives as alternatives to a
residential licensing program:
Investigate the feasibility and implications of developments with potential for
increased density within Lower Doon to help alleviate the stress and demand
placed upon areas of single detached residential type dwellings.
Develop a formal relationship between City staff and the landlord association in
the Lower Doon and Doon Pioneer Park area.
Continue to strengthen the relationship between City staff and Waterloo Regional
Police in order to coordinate prevention and enforcement initiatives in the subject
area.
Investigate ways to increase the effectiveness of enforcing existing zoning and
lodging house regulations relating to identified properties of concern.
That the following alternative initiatives to a residential licensing program be referred to
the 2014 budget process for consideration as strategic additions to the operating budget:
Increase specific and targeted enforcement initiatives, including potential zoning
and lodging house enforcement, in the area of Lower Doon and Doon Pioneer
Park.
Investigate the potential impact of long term changes to existing planning policies
and zoning regulations in the subject areas.
Continue the Fire Department’s voluntary compliance program in the Lower Doon
and Doon Pioneer Park areas and investigate ways to encourage or mandate
increased compliance rates among the area’s rental properties.
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BACKGROUND:
Staff presented an initial backgrounder report, CSD-11-156, (copy attached) with regard to
residential rental licensing by-laws (RRL) at the November 28, 2011, Community and
Infrastructure Services Committee meeting. The matter was eventually deferred to the February
5, 2012, meeting of Council, where the following recommendation was adopted:
“That staff be directed to provide further information on a residential rental licensing
program, including an overview of potential guiding principles and the various elements
of the review process for such a licensing program; as well as, other options and/or
alternatives, including those within existing regulations and by-laws, should a licensing
program not be approved; and further,
That staff advise Council of the implications on staff resources, within the 2012 Business
Planning cycle, resulting from a process to review a residential rental licensing program
for the City of Kitchener.”
This report responds to this direction and provides new input developed since the initial report
was tabled with Council.
The Divisions involved in the discussions to date that will continue to be involved as this matter
goes forward includes: By-law Enforcement, Planning, Building, Fire, Legal and Licensing. In
addition, it is anticipated that Communications and Finance staff will have a level of involvement
moving forward.
EXECUTIVE SUMMARY:
The primary objectives as staff understand the issue are 1) ensuring adequate levels of safety
within dwellings and 2) addressing behaviours that are often associated with a large number of
rental dwellings in a specific area (e.g. parking, noise, maintenance standards, litter and waste
management).
It must also be noted that a significant number of the concerns directed to City staff, most
notably the By-law Enforcement Division, can be summarized as behavioural in nature. These
include concerns over parking (public and private property), noise, general maintenance of
properties, litter and inadequate garbage collection practices. Current by-laws are in place to
address such concerns and efforts have been made to concentrate enforcement at specific
times in affected areas. It is generally unclear at this point as to what long term impact, if any,
a residential rental licensing by-law would have on addressing these behavioural concerns.
This is not to suggest that there will not be positive impacts, only that such licensing by-laws are
relatively new and there are conflicting opinions as to their ultimate effectiveness in this regard.
Staff’s recommendation is to pursue alternatives other than residential rental licensing that are
aimed at achieving the overall objectives and addressing the concerns underlying this issue. It
is staff’s position that providing increased resources to enforce existing regulations would have
a swifter impact in addressing issues raised by Council and would be a more efficient use of
resources.
The issues that originally gave rise to this topic and resulted in Council’s direction to staff, are
based on concerns that originated from a defined geographic area of the City. However,
despite legislation that appears to permit licensing by-laws based on geographic boundaries
within a municipality, staff is aware of significant challenges, raised by the Ontario Human
Rights Commission, to such an approach. As such, the City is faced with the potential of taking
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a broad brush approach in implementing a city-wide licensing program to address an issue that
is most prevalent in one specific area of the City.
A perception already exists that a RRL program is being contemplated to address concerns
identified in a geographic area of Kitchener. This perception has perpetuated some thoughts
that a by-law, with significant costs and fees associated with it, which impacts the entire City, is
not necessary. It is anticipated that this perception and related concerns will form the basis of
significant opposition to a licensing program.
REPORT:
The information contained in this report is organized into sections relating to specific areas of
interest or concern relative to this topic.
Challenges
It is important to acknowledge up front that this issue has presented significant challenges in
terms of working through the various options and trying to arrive at a single option that may
address all the expectations involved.
There are several challenges staff have faced as they have reviewed the concept of RRL
programs. These challenges include:
The fact that there appears to be a variety of objectives that cannot necessarily be
achieved through a single approach. The primary objectives, based on concerns
identified, are 1) ensuring adequate levels of safety within dwellings and 2)
addressing behaviours that are often associated with a large number of rental
dwellings in a specific area (e.g. parking, noise, maintenance standards, litter and
waste management);
The issues that originally gave rise to this topic and resulted in Council’s direction to
staff, are based on concerns that originated from a defined geographic area of the
City. However, despite legislation that appears to permit licensing by-laws based on
geographic boundaries within a municipality, staff is aware of significant challenges,
raised by the Ontario Human Rights Commission, to such an approach. As such, the
City is faced with the potential of taking a broad brush approach in implementing a
city-wide licensing program to address an issue that is most prevalent in one specific
area of the City.
There would be significant impacts on City resources (staff and funding), both during
the research and development of an RRL program and the implementation phases.
As well, there have been significant concerns raised by the public with respect to the
fees put in place to cover the costs of administration and enforcement of an RRL
program. The costs to the City to develop and implement an RRL program must be
balanced against the projected benefits. Staff believe those municipal resources
could be better applied to greater enforcement of existing regulations to achieve the
same objectives.
Beyond an RRL program, it should be noted that certain of the alternatives listed
later in this report may have constraints that need to be investigated, such as the
legal limitations associated with some existing regulations.
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Staff cannot over-emphasize the fact that no one solution, including a full and comprehensive
RRL program, will be able to completely address the concerns of Council.
Existing Efforts and Initiatives
The City has already undertaken a number of initiatives to address behaviour and safety
concerns identified in the Lower Doon and Doon Pioneer Park areas of the City relating to the
impact of rental properties in that area. These existing initiatives include:
Increased presence of enforcement staff during specified times (e.g. at the beginning
of the school year) with a focus on parking, noise and property standards concerns;
Continued efforts by the Kitchener/Conestoga College Town and Gown Committee,
with a focus on supporting the relationship between temporary and long term
residents in the neighbourhoods in proximity to Conestoga College;
The Fire Department has implemented a voluntary compliance program relating to
rental dwellings, and:
Staff have established a relationship with various owners of rental properties in the
subject area.
Lower Doon Zoning
It has been suggested by some that changes could be made to zoning within the Lower Doon
area in an attempt to deal with behaviours that are often associated with a large number of
rental dwellings in a specific area (e.g. parking, noise, maintenance standards, litter, and waste
management).
It is Planning staff’s opinion that a Zoning By-law amendment that would have the effect of
reducing the number of bedrooms within a residential dwelling or limiting the occupant loads by
square footage, even on a city-wide basis, is not supported under current policies.
It is important to note that the current zoning in the Doon area arose out of an Ontario Municipal
Board hearing decision and that any amendment to the Zoning By-law can be appealed to the
Ontario Municipal Board.
Because property rights are impacted, attempts to downzone are usually only successful if
implementing a provincial directive or if rooted in provincial, regional and/or municipal policy.
The Planning Act specifically prohibits municipalities from adopting by-laws that distinguish
between people who are related and those who are not. For example, we cannot have a zoning
regulation that treats ten unrelated individuals who live together as one household differently
than a traditional family of ten persons.
In addition to inviting an appeal to the Ontario Municipal Board, a by-law that somehow tries to
regulate users instead of uses (e.g. treating renters or unrelated individuals differently than
families) also invites a complaint to the Human Rights Tribunal.
Fire Services Comments and Voluntary Inspection Program
In response to the growing number of rental units in the Lower Doon area that were specifically
marketing individual bedrooms in a shared house to college students, the Fire Department has
already implemented a voluntary inspection program. The voluntary fire safety improvement
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program initiated by Fire in the fall of 2011 was not intended to be extended beyond its three
year life span. It was designed as a temporary measure while the City explored options such as
.
the RRLThis voluntary program has realized limited success as approximately 50% of
converted houses located in the Lower Doon area, identified at that time, were initially involved.
The number of those that completed the voluntary upgrades to life safety systems is
considerably less, somewhere in the 35% range. The majority of those property owners who
opted to participate were for the most part already being cooperative with enforcement officials.
For the properties that participated in the program, we have seen an increase in the level of fire
safety for the residents in these homes. The program has also seen a success in that the
number of available bedrooms has not increased in any of the participating properties, meaning
that resident density has also not increased. Without a permanent reallocation of resources, the
program is not sustainable over the long term. Staff has been redirected from other inspection
priorities in order to deal with these issues in Lower Doon.
Since the program commenced however, the number of houses in the area converted to rental
accommodations for multiple individuals has grown. At present, Fire estimates approximately
80 single detached residential dwellings in the Lower Doon area are being used as rental
dwellings, where bedrooms with shared accommodations are being rented to individuals. This
represents a significant portion of the single detached residential dwellings in the area. We
anticipate this trend to continue as the new campus of Conestoga College begins to take in
students. We have seen this same trend occurring in Upper Doon and Pioneer Park.
Without a tool like the RRL or something similar, the Fire Department has limited ability to affect
life safety and behavioral issues in areas where converted rental housing units are concentrated
as existing regulations are either difficult or very resource intensive to enforce. Fire believes
that there needs to be reasonable controls put in place at the municipal level, in order to provide
some regulatory teeth to address properties where resident densities are increased beyond a
reasonable level in a building.
It is acknowledged that Fire’s primary concern is safety and that it is Fire’s opinion that tools
other than the RRL program will not enable them to address this concern.
Residential Rental Licensing as an Option
As directed by Council in February 2012, the following is an overview of the key points for
consideration if the City were to undertake the required review and public consultation process
to develop a full RRL program.
As referenced in staff’s earlier report and contained in the subsequent motion from City Council,
this information provides an overview of the guiding principles that could be associated with an
RRL program.
The principles identified by staff that could be the main focus of any review and consultation
process include:
Identifying the classes of buildings to which the by-law will apply. At this point, staff
believes the primary focus should be on low-rise rental buildings that were not
necessarily purpose built as rental accommodations. In other words, residential
properties converted to rental accommodations;
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Non-owner occupied rental buildings;
The geographic area to which the by-law may apply, (city-wide versus area specific);
Timing for implementation (ie. a phased approach?)
Costs and staff resources for implementation and on-going administration and
enforcement;
Fees associated with licenses (with the concept that the fees need to ensure cost
recovery); and
Ensuring that all identified stakeholders have an opportunity to provide their
comments during the review process.
Other discussion points would no doubt arise from public consultations and would be addressed
accordingly.
As identified earlier in this report, a perception already exists that an RRL program is being
contemplated to address concerns identified in a geographic area of Kitchener. This perception
has perpetuated some thoughts that a by-law, with significant costs and fees associated with it,
which impacts the entire City, is not necessary. It is anticipated that this perception and related
concerns will form the basis of significant opposition to a licensing program.
It must also be noted that a significant number of the concerns directed to City staff, most
notably the By-law Enforcement Division, can be summarized as behavioural in nature. These
include concerns over parking (public and private property), noise, general maintenance of
properties, litter and inadequate garbage collection practices. Current by-laws are in place to
address such concerns and efforts have been made to concentrate enforcement at specific
times in affected areas. It is generally unclear at this point as to what long term impact, if any, a
residential rental licensing by-law would have on addressing these behaviours. This is not to
suggest that there will not be positive impacts, only that such licensing by-laws are relatively
new and there are conflicting opinions as to their ultimate effectiveness in this regard.
At this point, staff is not aware of a significant number of situations where a residential licensing
by-law has been tested in court, for example, prosecuting for failing to obtain a license. As
residential rental licensing by-laws are relatively new, there is little legal guidance in terms of
caselaw on how these by-laws should be crafted.
Based on staff’s discussions with municipalities such as the City of Waterloo (discussed below)
it can be expected that starting a project to fully review and develop a RRL program would be
very time consuming and have a significant impact on staff resources. Such a significant
corporate-wide project would need to be referred to the 2014 departmental business planning
process for prioritization against other initiatives. Based on information collected so far, it is
anticipated that such a project would involve a period of at least 12 months to complete the
process of research and community engagement adequately and ensure that Council is
provided with the fullest of information to make an appropriately informed decision.
In order to effectively manage what would be a significant and complex cross-corporate project,
additional staff resources would be required on an interim basis to ensure all aspects of the
project are managed appropriately and in a timely manner. Without dedicated resrouces to this
project, the timeframe for completion could as much as double to 24 months. At this point, it is
believed that such a project would require one new FTE to lead and manage the development
process with significant support from all participating Divisions (By-law, Fire, Planning, Building,
Legal, Communications, Licensing, and Finance). Further, none of the Divisions currently
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participating in the discussions would be able to dedicate resources to this project without
reprioritizing other work already identified on the corporate business plan or adjusting existing
core service levels.
It must be noted that the resource implications discussed above relate specifically to the review
and development phase of a RRL program. The costs associated with the implementation and
on-going administration of a such a program cannot be fully quantified at this point, although we
know it would be significant, based on the experience of other municipalities.
Specifically identifying the additional staff required to implement a RRL program would be be
part of any review undertaken. It should be acknowledged that there is the potential for such a
program to involve significant resource costs, which must be balanced with appropriate license
fees.
City of Waterloo’s Experience
Staff has monitored the City of Waterloo’s experience with its RRL program as well as
experiences in other municipalities. In researching other municipalities’ approaches, it was
apparent that each municipality is addressing unique circumstances. Unlike some by-laws that
are relatively uniform, it is staff’s opinion that merely duplicating another municipality’s by-law
would be insufficient to address Kitchener’s unique concerns.
Staff have had the benefit of regular dialogue with the City of Waterloo with respect to how their
process played out. Their licensing by-law was passed in May of 2011 and came into force and
effect in April of 2012. Waterloo staff advises that the research and development phase leading
to the enactment of the by-law lasted approximately 2 years. Their work team consisted of
representation from their By-law Enforcement, Fire, Building, Planning, Legal, Communications
and Finance areas. They were not able to provide a definitive dollar value to quantify the impact
on staff resources, however they did indicate that the impact was substantial.
In order to implement the program, the City of Waterloo staff identified the need to increase staff
resources by 6 FTE’s in the areas of property standards, Fire Prevention and license
administration. Although it is premature to quantify what the costs of an RRL program for
Kitchener would be, it is almost certain our resource requirements would be equal to or greater
to those required in Waterloo.
st
After the 1 year of implementation, the City estimates that approximately 3,000 of the
estimated 6,000 rental properties affected by the by-law have been licensed. In addition,
reports indicate that the revenue generated from the program has exceeded projections and
more than covered the costs of administration. While this has served to avoid any impact of the
program on the City’s tax base, it has also attracted some negative public attention from those
who perceive the program’s focus to be primarily a source of revenue generation for the
municipality.
In addition, we are aware of reviews currently underway in Guelph and Hamilton. It is our
understanding that City of Guelph staff are preparing a report outlining the cost/benefit of an
RRL program to be presented to their Council in July. Hamilton staff advise that their Council
has provided a stakeholders group (real estate and landlord interests) with an opportunity to
make submissions with respect to their ideas to move forward. It is anticipated that this
submission will be presented to Hamilton Council by the end of June.
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Ontario Human Rights Commission
The Ontario Human Rights Commission (OHRC) is closely monitoring efforts being made by
Ontario municipalities to move forward with RRL programs. They have expressed concerns
with how they see such licensing programs as having the potential to unfairly discriminate
against certain sectors of the population, also referred to Code-protected people. For example,
this can include students or people who are on lower incomes and have limited choices as to
affordable housing.
Most recently, the OHRC has expressed concerns relating to both the City of North Bay’s and
the City of Waterloo’s by-laws. Their concerns relate to certain provisions in both by-laws that
they believe can adversely affect Code-protected people. In the North Bay situation, the OHRC
has asked the City to remove the sections of the by-law they are concerned with. At this point,
Kitchener staff is not aware of exactly what the City of North Bay’s response will be.
With regard to Waterloo’s by-law, it is understood at this time that City of Waterloo staff do not
concur with the OHRC’s position. However, it is not clear as to whether the issue will be
eventually end up before the Human Rights tribunal or whether the concerns can be addressed
and settled prior to such a hearing.
Recommended Alternatives to a Licensing Program
In response to Council’s previous direction, the following alternatives to an RRL program are
recommended by staff. These alternatives include continuation and/or expansion of existing
initiatives to better enforce existing regulations. Staff believe these alternatives are
implementable in relatively short order when compared to a RRL program and deserve further
investigation and analysis as to their potential effectiveness.
Increase specific and targeted enforcement initiatives in the area of Lower Doon and
Doon Pioneer Park. This includes consideration of dedicated resources to the
affected area during the times of the year that are identified as requiring the most
attention. Such resources will focus on issues related to parking, noise, public
nuisance and minimum maintenance standards. Discussions will also involve the
Region of Waterloo Waste Management Services. The costs associated with
increased enforcement would be discussed as part of the 2014 Operating Budget
process.
Continue the Fire Department’s voluntary compliance program in the Lower Doon
and Doon Pioneer Park areas and investigate ways to encourage or mandate
increased compliance rates among the area’s rental properties.
Dedicate resources from By-law Enforcement and Fire Prevention to investigate
ways to increase the effectiveness of enforcing existing zoning and lodging house
regulations relating to identified properties of concern.
Investigate and report on the potential impact of long term changes to existing
planning policies and zoning regulations in the subject areas. Any options to be
investigated in this respect could not include people zoning.
Investigate the feasibility and implications of developments with potential for
increased density within Lower Doon to help alleviate the stress and demand placed
upon areas of single detached residential type dwellings. Any such developments
could be designed/developed to accommodate more units but would have to be
compatible with the existing low rise residential neighbourhood.
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Develop a formal relationship between City staff and the landlord association in the
Lower Doon and Doon Pioneer Park area.
Continue to strengthen the relationship between City staff and Waterloo Regional
Police in order to coordinate prevention and enforcement initiatives in the subject
area.
It is important to note that several of these recommended alternatives would require additional
resources that are not currently allocated and cannot be implemented with existing resources.
As such, staff feel it is appropriate for those alternatives to be referred to the 2014 Operating
Budget process for prioritization against other financial needs within the Corporation.
Summary
As outlined in this report, there are many factors to consider with respect to the logical next
steps in this process. It is staff’s opinion that the proper approach is to pursue the various
alternatives listed above, as opposed to implementing a project to develop a RRL program for
Council’s consideration at this time. The factors considered in staff’s decision making process
include:
The concerns raised by the Ontario Human Rights Commission, which suggests it
may be prudent to continue to monitor the challenges to licensing by-laws before
committing resources;
The fact that many of the concerns giving rise to this topic in the first place have
originated from an identifiable geographic area of the City, leading to public
perceptions that areas of the City which are not subject to the same concerns should
not be impacted;
Despite an obvious inclination to look at a licensing program that is geographic in
nature, the OHRC concerns in this regard cannot be overlooked and present
significant risks to the Corporation;
Regulations currently exist to address many of the concerns identified, and staff
believe it would be a more appropriate use of resources to focus on increased
enforcement of existing regulations;
The long term positive impact of residential rental licensing on many of the concerns
that have been identified as being behavioural in nature is still unclear;
Significant staff time and municipal resources would be required to undertake the
review process and develop a by-law for consideration, with no clear indication of the
final direction to implement. Other work priorities already identified would need to be
reprioritized and delayed to complete this work; and
A residential rental licensing program will continue to be an option. It is anticipated
that current unknowns, such as potential challenges to some existing RRL by-laws
and their overall effectiveness, will become more clear over time.
ALIGNMENT WITH CITY OF KITCHENER STRATEGIC PLAN:
This request supports the Community Priority of Quality of Life, as contained in the City’s
Strategic Plan.
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FINANCIAL IMPLICATIONS:
A number of the alternative initiatives recommended by staff would require additional resources
that are not currently allocated and cannot be implemented with existing resources. As such,
staff feel that it is appropriate for those alternatives to be referred to the 2014 Operating Budget
process for prioritization against other financial needs within the Corporation. At that time, full
details regarding the financial implications of these initiatives will be explored and presented to
Council for your consideration.
It is anticipated that the implementation of a Corporate Project to review and develop a RRL
program would require resources of one FTE to lead and manage the project. The estimated
cost of this position including fringe is $110K annually and is currently unfunded. In addition,
such a project would require support from several Divisions including Legal, Bylaw, Fire,
Planning, Building, Licensing, Communications and Finance. The level of support that may be
required from the respective Divisions is somewhat of an unknown at this time. However, if staff
resources were to spend even three hours per week on this project (which is a conservative
estimate) it would equate to approximately twelve thousand dollars a person or roughly $70,000
annually for the combined Divisions identified. Staff has already acknowledged that such
support cannot be allocated without impacting existing projects and/or core services.
It is also important to state again, these financial implications related to a RRL program do not
speak to the costs to implement and maintain a licensing program over the long term. Such
costs and associated licensing fees would be reviewed as part of the development phase.
COMMUNITY ENGAGEMENT:
Similar to what was referenced in the previous report, a full scale public consultation exercise
has not yet been implemented. Such an exercise is subject to Council’s direction.
Staff has had some communication with potential stakeholders, including the
Kitchener/Conestoga College Town and Gown Committee, made up of members of the College
students union and faculty, Waterloo Regional Police, the Lower Doon Neighbourhood
Association and a Lower Doon landlord representative. There has also been some
communication with the Kitchener-Waterloo Association of Realtors, the Waterloo Region
Apartment Manager’s Association, and specific stakeholders, based on their inquiries to staff.
In the event that Council directs staff to proceed with a review and development of a draft RRL
by-law and program, such review would include a community engagement strategy to reach a
variety of stakeholders.
ACKNOWLEDGED BY:
Michael May, Deputy CAO, Community Services Department
Attachments:
- CSD-11-156
- Fire Departments Safe Rental Housing Guide
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REPORT TO:Community and Infrastructure Services Committee
DATE OF MEETING:
November 28, 2011
SUBMITTED BY: Jeff Willmer, Deputy CAO, Community Services Department,
519-741-2325
PREPARED BY:
Shayne Turner, Director of By-law Enforcement, 519-741-
2753
WARD(S) INVOLVED: All
DATE OF REPORT: November 21, 2011
REPORT NO.: CSD-11-156
SUBJECT:
RESIDENTIAL RENTAL LICENSING BY-LAW
RECOMMENDATION:
That, in the event Council wishes further investigation of a residential rental licensing
program, staff be directed to provide Council with an overview of potential guiding
principles for such a licensing program as well as an overview of the various elements of
the review process; and further,
That staff advise Council of the implications on staff resources, within the 2012
Business Planning cycle, resulting from a process to review a residential rental licensing
program for the City of Kitchener.
BACKGROUND:
At the June 13, 2011, meeting of Council, staff were directed to prepare a background report on
the subject of requiring a licensing scheme for residential rental properties by discussing the
experiences of other municipalities in Ontario and the implications for the City of Kitchener. This
report is in response to Council’s direction.
The report was originally requested for the Community and Infrastructure Services Committee
meeting of September 26, 2011. However, it was deemed to be appropriate to delay presenting
the report to Committee until a later date, for reasons that will be discussed in this report.
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REPORT:
Current Situation:
The discussion relating to a potential review of a residential rental licensing by-law for the City of
Kitchener originated out of concerns expressed about rental accommodations in the Lower
Doon area, which are essentially marketed to students of Conestoga College. The concerns
primarily center around single detached housing that is being rented to groups of individuals, in
some cases 8 or more to a dwelling.
Although the City does have regulations within the Zoning By-law relating to regulating
households, it must be acknowledged that there are certain legislative constraints on these
regulations. This includes a Planning Act provision that by-laws cannot distinguish between
individuals or families living together. In other words, people living together do not have to be
related by blood or marriage to be deemed to be a household. In addition, municipalities cannot
regulate which dwellings can be rentals or not, nor can a municipality identify an area of land
whereby rentals would be prohibited or permitted.
There are certain zoning regulations that apply in the area of Lower Doon that are somewhat
different than most areas of the City. These include a prohibition on duplexing unless such
duplex was in place prior to 2001 and a restriction of lodging houses in the majority of zones.
It must be acknowledged that there are certain challenges with the enforceability of the
regulations that currently apply to rental units. Rights of entry differ from one piece of legislation
to the next. At times, enforcement staff experiences challenges in gaining entry to a dwelling to
perform an inspection. Additionally, due to the wording and judicial interpretations of certain
legislation, it is sometimes difficult to gather sufficient evidence to prove in a court setting that a
rental unit is being used as a lodging house or duplex rather than as a single household.
It should also be pointed out that these difficulties are not unique to Kitchener, and are being
experienced across municipalities in Ontario.
In the spring of 2010, a fire occurred in a single detached dwelling in Lower Doon. Fortunately,
there were no injuries, however this incident escalated the concerns around how houses are
being used and how they have been renovated to accommodate rental uses. Subsequently, the
City’s Fire Department initiated a fire safety compliance program in Lower Doon, aimed at the
safety of houses being used as rental accommodations. Many landlords have chosen to
participate in the program, upgrading their properties with respect to fire safety based on a
guideline provided by the Fire Department. However, participation in the program is voluntary
and the legal considerations and enforcement difficulties already discussed can make fire safety
improvement of other rental properties challenging.
Notwithstanding the comments above, it must be understood that such a potential rental
licensing mechanism can have applicability across the City as it relates to ensuring safe and
healthy rental accommodations, particularly with respect to situations where a building is being
used as a rental when it was not originally built for such a purpose (ie. rental conversions in low-
rise type buildings).
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Legislation:
In January 2007, several amendments to the Municipal Act came into effect. Of relevance to
the subject of this report was the elimination of regulations that prohibited a municipality from
licensing, regulating or governing the rental of residential dwelling units. Municipalities can now
regulate rental accommodations through a licensing mechanism in the same manner as they do
other forms of businesses. The current state of the legislation appears to permit a municipality
to develop a by-law that distinguishes between geographic areas of the municipality and/or by
class and type of building. However, care must be taken when considering such distinctions, as
will be discussed later in this report.
Existing By-laws:
Since 2007, there have been only several such licensing by-laws enacted. Below is an
overview of certain by-laws of note.
London
London’s by-law came into effect in 2010. The by-law applies city-wide to all rental buildings
with 4 or less dwelling units. The annual license fee is $25 and the process involves a form of
self-regulation whereby the property owner is required to complete a checklist to certify that
each rental unit is in compliance with the City’s property standards by-law as well as proof of
compliance with annual fire inspections. In addition, the owner must provide proof of insurance,
as well as floor plans of the units and a maintenance and parking plan.
The nominal fee is related to the process whereby the onus is on the property owner to provide
all forms of proof and certification as listed above.
In the spring of 2010, an area landlord’s association made application to the Superior Court to
have the new by-law quashed. Recently, this fall, the Court’s decision on the application was
released, with the net effect of the decision being that the challenge was dismissed thereby
upholding the legality of London’s by-law. The decision provides some good insight into the
process associated with the review and development of such a by-law as a means to protect
against such court challenges. At the time of submitting this report, staff have been informed
that this decision is being appealed to the Ontario Court of Appeal by the landlord’s association,
however no other details were available.
As noted in the Background section of this report, staff decided to delay the presentation of this
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report from the original date of September 26. The reasoning for the delay related to waiting
as long as reasonably possible for the release of the London court decision in an effort to
provide members of Council with as much information as possible.
Mississauga
In May 2010, Mississauga enacted their Rental Accommodation Licensing By-law that relates to
the licensing of lodging houses across the entire City. The by-law defines a lodging house as a
dwelling with a maximum of 4 lodging units in each lodging house. Such lodging houses are
only allowed in detached houses, and basement apartments (ie. duplex) is not allowed.
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Oshawa
Oshawa’s by-law, the first in Ontario, was enacted in 2008. The by-law is geographic in nature
and applies to an area of the City surrounding the Durham College campus, which is an area
made up primarily of single detached homes in a series of relatively new sub-division
developments. The by-law limits the number of bedrooms in each rental unit to 4, with an
annual license fee of $250. The by-law requires that each rental property comply with the City’s
Zoning and Property Standards By-laws as well as applicable Fire and Building Code
regulations. The licensing process includes the requirement for insurance, floor plans, parking
plans and maintenance plans to be submitted.
Waterloo
The most recent by-law was enacted in Waterloo earlier this year and takes effect in the spring
of 2012. The by-law applies City-wide, to all low density rental buildings. There are several
classes of licenses available, depending on the nature of the building. Of significant note in
Waterloo’s by-law development process was their attempt to restrict the number of
bedrooms/bedroom area in each rental unit, including existing units. This would have had the
effect of requiring existing rental unit owners to reduce the number of bedrooms they currently
have. After much debate and consideration, Waterloo’s Council decided to allow existing rental
units, which were legally licensed as lodging houses under their previous by-law on the date the
new by-law was enacted, to be grandfathered.
Waterloo’s license fee schedule is based on complete cost recovery, with a variety of fees
depending on the class of license required. They anticipate the hiring of 6 new staff positions (3
by-law enforcement officers, 1 licensing clerk, 1 fire prevention officer and 1 zoning officer) in
time for the implementation of the by-law in early 2012.
Our staff have a very good networking relationship with our colleagues in Waterloo and will
continue to dialogue with them and monitor the implementation of their program closely.
Purpose and Potential Benefits of a Licensing Program:
The main purpose of a program to license rental units is to protect the residents in rental
accommodations, by making the units subject to those regulations, provincial and municipal,
that relate to health, safety and welfare of residents. In addition, it can also minimize the
negative impacts that the property may have on a surrounding neighbourhood by ensuring that
the property complies with all applicable by-laws that speak to exterior maintenance.
A rental property is deemed to be a business enterprise that should be regulated to ensure
public safety, neighbourhood stability and provide a level playing field for the rental business
owners.
The potential benefits to tenants include the provision of safe rental housing, education with
respect to all applicable regulations for rental housing and a mechanism to address situations
where a rental unit is deemed to be substandard or not otherwise in compliance with the
applicable regulations.
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The potential benefits to landlords include documentation and assurances that their properties
comply with all applicable regulations as well as providing for a fair and level playing field within
the rental housing market.
The potential benefits to neighbourhoods include provisions aimed at the proper maintenance
and care of rental properties.
In essence, licensing is an accountability tool, making the business owner accountable to
provide safe rental units, as well as for property maintenance and, to a certain extent, perhaps
certain behavioural issues that may arise as a result of the property being used for rental
purposes.
Kitchener’s Focus:
In the event that it is decided that staff initiate a review with an aim to a draft licensing
mechanism, it is critical that we establish exactly what the focus and goal of such a process is.
In essence, the fundamental purpose needs to focus on health, safety and proper maintenance.
However, one thing that has become abundantly clear to staff as a result of the monitoring and
research conducted thus far, is that the existing by-laws have fundamental differences and the
concept of “one size fits all” does not apply in this type of situation. Thus, we would need to
establish exactly what the City of Kitchener wishes to achieve and customize a process that
provides the best opportunity to deliver on that goal.
As an example, a made in Kitchener by-law could focus on low-rise type buildings that have
been converted from their original purpose to rental unit accommodations intending to
accommodate multiple renters (ie. existing but not purpose built units).
Potential Areas of Concern:
There are several areas of concern of note, with respect to both the development and
implementation of a rental housing licensing program. These include:
- The development process undertaken in other municipalities proved to be very
contentious, with many varying viewpoints. A by-law development process must
include an extensive public consultation element to ensure all view points are heard;
- It is important to manage the expectations of all stakeholders with regard to what the
licensing process may achieve. It is possible that certain expectations will develop
that may not be delivered upon. Such expectations may include the thought that the
licensing by-law will eliminate certain behavioural issues experienced in
neighbourhoods with relatively high amount of rental accommodations. There are
existing by-laws in place to deal with certain types of behaviours (ie. noise, nuisance,
parking, etc.) and although a licensing mechanism can assist with behavioural issues
to a certain degree, it should not be considered as an acceptable alternative to
enforcement of existing by-laws.
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- The Ontario Human Rights Commission (OHRC) has taken a particular interest in
the licensing of rental units in other municipalities and will almost certainly turn their
attention to any municipality that ventures down the same path. Their concerns
include the potential for by-laws to target certain sectors of the rental population and
potential negative impacts on the supply and affordability of rental units. A public
consultation process must include the OHRC.
- There is a high degree of probability that there will be opposition from the landlord
community, including those not located in areas known for student housing, given the
apparent perception that this is a student housing issue.
Next Steps:
The following comments should be considered in the event that Council wishes to proceed with
the investigation of a rental licensing by-law for Kitchener. An initial step will include decision
making on key elements of a potential licensing program. These include:
- The types/classes of buildings the licensing program applies to;
- The implications of a by-law that is geographic in nature;
- Should consideration be given to a limitation on the number of bedrooms or bedroom
area within a rental unit;
- Will the licensing program apply to owner/occupied rental units, or focus on absentee
landlord situations;
- A fee structure aimed at complete cost recovery.
In the event Council wishes further investigation towards a licensing program, staff suggest that
a project management type approach be taken, including a form of project plan, to help ensure
that the process itself is as thorough and complete as is reasonably possible.
An option, for next steps, would be for staff to give consideration to the above noted elements
and report back to Council with a proposed set of guiding principles for the draft by-law to guide
the review process. This report would also outline the potential resource impacts on the various
divisions, in relation to the 2012 Business Planning cycle.
ALIGNMENT WITH CITY OF KITCHENER STRATEGIC PLAN:
This report relates to the Community Priority of Quality of Life, as contained in the City’s
Strategic Plan.
FINANCIAL IMPLICATIONS:
It should be noted that, given all the elements to consider as part of the process to develop a
draft by-law for Council’s consideration, including the public consultation piece, such a review
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will be time consuming and will have an impact staff resources. It is difficult to assign a
particular dollar value to this. However, there is likely to be some implications with regard to
staff’s capacity to do other tasks during the review process.
Further, although it is premature to clearly articulate what a new licensing program may look
like, it must be noted that such a program cannot be effectively managed with existing
resources. Therefore, a fee structure would have to be developed relating to the costs
associated with administration and enforcement. These implications would be discussed further
in any subsequent reports on this matter.
COMMUNITY ENGAGEMENT:
As this is a preliminary report for the purposes of background information only, there has been
little in terms of public consultation to this point. Although there have been some
communication with potential stakeholders, including the Kitchener/Conestoga College Town
and Gown Committee, made up of members of the College students union and faculty,
Waterloo Regional Police, the Lower Doon Neighbourhood Association and a Lower Doon
landlord representative. There has also been a very brief communication with the Kitchener-
Waterloo Association of Realtors as well as the Waterloo Region Apartment Manager’s
Association, based on their inquiries to staff.
In the event that Council directs staff to proceed with a review and development of a draft by-
law, such review will include a community engagement strategy to include any potential
stakeholders that can be identified.
ACKNOWLEDGED BY: Jeff Willmer, Deputy CAO, Community Services Department
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