HomeMy WebLinkAboutCSD-14-023 - Municipal Alcohol Policy - MAP Staff Report
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REPORT TO: Community & Infrastructure Services Committee
DATE OF MEETING: April 7, 2014
SUBMITTED BY: Michael May, Deputy CAO, Community Services
PREPARED BY: Kathleen Woodcock, Manager, Service Coordination and
Improvement, CSD ext. 7597
WARD(S) INVOLVED: All
DATE OF REPORT: March 17, 2014
REPORT NO.: CSD-14-023
SUBJECT: Municipal Alcohol Policy (MAP)
RECOMMENDATION:
That the existing Council Policy 1-325, Municipal Alcohol Policy (MAP) be repealed
and replaced with the revised Council Policy 1-325, Municipal Alcohol Policy (MAP)
dated April 7, 2014 as attached to CISC report CSD-14-023, effective July 1, 2014.
BACKGROUND:
Kitchener City Council first approved a Municipal Alcohol Policy (MAP) in 1993 which
was developed to address alcohol consumption in City of Kitchener facilities. This policy
is intended to reduce alcohol-related problems which arise from alcohol consumption
within city facilities and at the same time promoting a safe, enjoyable environment for
those who use our facilities.
The City of Kitchener MAP was last amended in November 2008. At that time, the policy
was evaluated using the Blue Ribbon Quality Measure for MAP. This tool measures and
ensures appropriate standards for municipal alcohol policies throughout the Region.
REPORT:
In 2012, City of Kitchener staff, staff from other municipalities and townships within the
Region of Waterloo, staff from the insurance pool and risk management participated in
an educational event coordinated by Public Health, where the Alcohol and Gaming
Commission of Ontario (AGCO) provided updates on the legislative changes to the
Liquor Licence Act of Ontario. From that event, participants agreed to meet again to
share their knowledge and expertise regarding various municipal alcohol policies
currently in place throughout the Region.
During a series of working meetings, the group developed a common template for
municipal alcohol policies with advice and guidance from the AGCO representative to
ensure compliance with recent legislative changes. This template has been used as a
starting point and has been customized as required by each municipality when
developing/updating their respective municipal alcohol policy.
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The revised 2014 MAP as attached, outlines all of the responsibilities, controls and
procedures for both City of Kitchener staff as well as the general public in hosting an
alcohol-related event in a City of Kitchener facility. It is the intent of the MAP to ensure a
safe and enjoyable event for both patrons and staff.
Some highlights of the changes made to the revised policy as attached are:
• amendments and additions to the list of City of Kitchener facilities designated as
suitable for events with alcohol
• updated information from the Alcohol and Gaming Commission of Ontario
• more detailed information regarding roles and responsibilities of event organizers
and city staff, event worker training and staffing levels, updated definitions, etc.
• a summary of important information within the document for the event organizer/
permit older including a checklist to ensure conditions of rental are known and
acknowledged
• general updates to make the document easier to read and understand
The process of working collaboratively with staff representatives across the Region to
develop a common MAP template allowed for the sharing of ideas and development of
solutions to common problems. As well, it was an opportunity to develop consistent
approaches to management practices, prevention strategies and enforcement
procedures.
The MAP, as attached, will undergo an annual review based on change within the
industry standards and be updated as required. The Region of Waterloo Public Health
will facilitate an annual opportunity to review and discuss municipal alcohol policies in
Waterloo Region. This regular evaluative process ensures the policy is maintained and
changes as required are made in a timely fashion.
ALIGNMENT WITH CITY OF KITCHENER STRATEGIC PLAN:
This report supports strategic directions:
• Effective & Efficient Government (communications, marketing and customer
service; organizational governance)
• Quality of Life (community programs and facilities)
• Diversity (offer ample opportunities for inclusion)
• Culture of Safety & Well-being (safe work behaviours; safe work environments)
FINANCIAL IMPLICATIONS:
There are costs associated with implementation of the revised MAP including printing of
signage and materials for distribution. These costs will be covered by existing operating
budgets.
City facility staff have reviewed the revised policy and provided input to ensure the
revisions will not inadvertently hinder facility rentals by taking away the ability to
generate revenues through rentals.
COMMUNITY ENGAGEMENT:
Upon approval of the revised policy, the following actions will be taken to ensure staff
and the public are informed of the revised policy:
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• Working with Communications Department, staff will produce a document/
booklet to be given to event organizers / permit holders to reference and follow
• Each facility will be provided proper signage per Article 4.9 to be posted in their
respective facility
• The Event Organizer Checklist for Liquor Licenced Events will be made available
through the facility scheduling module for distribution at time of booking
• Any scheduling documents connected with facility bookings (e.g., terms and
conditions) will be updated to reflect the revised policy
• The revised policy will be posted on The City of Kitchener web site for public
access
Staff recommend a delayed effective date to provide a transition time for staff and the
public while in-house training, changes to print and electronic materials, etc. are
completed.
CONCLUSION:
A municipal alcohol policy is an effective tool for managing the multiple risks of alcohol
use in the community. A municipal alcohol policy ensures the safety of the people who
use municipally-owned facilities and recreation areas, protects the local government
from liability issues and reduces policing and community costs.
The updated 2014 MAP provides a valuable resource that outlines expectations for City
of Kitchener staff and the general public (i.e., event organizers/permit holders). The
revised policy ensures compliance to the Liquor Licence Act of Ontario while balancing
the administrative responsibilities of facility staff, all to ensure a safe and enjoyable
alcohol-related event at a City of Kitchener facility.
ACKNOWLEDGED BY: Michael May, Deputy CAO, Community Services
Attachments
Appendix: A - Revised Council Policy I-325 Municipal Alcohol Policy (MAP)
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Appendix: A
COUNCIL POLICY RESOLUTION
POLICY NUMBER: 1-325 DATE: APRIL 7, 2014
POLICY TYPE: Facility
SUBJECT: Municipal Alcohol Policy (MAP)
PURPOSE:
This Municipal Alcohol Policy (MAP) is intended to promote a safe, enjoyable environment and
ensure the health and safety of participants and staff. This policy is in place to reduce alcohol-
related problems such as injury, violence and liability which arise from alcohol consumption on
municipal property.
1. Policy Objectives
• To provide procedures and education to individuals or groups wishing to hold events in
and/or on municipally owned facilities/properties in order to ensure that all Liquor Licence
Act of Ontario legislation that pertains to Special Occasion Permits or liquor licencing is
properly understood and strictly complied with.
• To ensure appropriate supervision and operation of Special Occasion Permits and liquor
licenced events in order to protect the event organizers, the participating public, volunteers,
the City of Kitchener and its staff from liability by providing education in prevention and
intervention techniques and through effective management procedures.
• To encourage and reinforce responsible drinking practices for consumers through the
development of operational procedures, controls, training and education, and to honour the
decision of abstainers not to drink alcohol and encourage their participation by providing
alternative, non-alcoholic drinks.
DEFINITIONS:
Alcohol and Gaming Commission of Ontario(AGCO)
The Alcohol and Gaming Commission of Ontario (AGCO) is a Provincial agency, established
February 23, 1998 under the Alcohol and Gaming Regulation and Public Protection Act, 1996.
The Act gave the AGCO responsibility for the administration of the Liquor Licence Act and the
Gaming Control Act, 1992.The AGCO is a regulatory agency that reports to the Ministry of the
Attorney General. For more information go to www.aco.on.ca/en/about/index.aspx.
Caterer's Endorsement
A liquor sales licence authorizing the applicant to sell and serve liquor for an event held on
premises other than the premises to which the liquor sales licence applies.
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POLICY NUMBER: 1-325
POLICY TYPE: Facility
SUBJECT: Municipal Alcohol Policy (MAP)
Event
For the purposes of this policy, an event is any gathering held at a municipal facility at which
alcohol will be served and/or sold.They may include weddings, showers, dances, barbeques,
birthday parties and any other event where alcohol will be served. The duration of the event
includes event set-up, operation and clean-up. Events involving alcohol may be in a licenced
municipal facility or under a Special Occasion Permit.
Public Events
A public event is one which is open to the public to attend and is conducted by a
registered charity or not for profit entity or an event of municipal, provincial, national or
international significance.
Private Event
A private event is one which is not open to the public.
Outdoor Event
An outdoor event is one at which any alcohol is consumed in an outdoor space
(including pavilions or temporary structures).
Event Organizer
Any person, who is 19 years of age or over, seeking to hold an event that involves the sale and/
or service of alcohol at municipal premises. The event organizer (which term shall include the
SOP permit holder and any designate) is responsible for the safety and sobriety of people
attending the event as well as compliance with this Municipal Alcohol Policy and the Liquor
Licence Act of Ontario and its regulations at the event. They assume responsibility and liability
for the entire operation of the event.The event organizer MUST read and sign the Event
Organizer Checklist for Liquor Licenced Events (Appendix A)to indicate that they understand
their responsibilities.
Event Worker
Any person, who serves or sells liquor, or is involved in an event where alcohol is served on
municipal property. All event workers have a responsibility in the operation of the event and
shall not consume or be under the influence of alcohol for the entire duration of the event. In
addition to the event organizer and permit holder, event workers may include the following:
Floor Supervisor
A paid/volunteer person(s) appointed by the event organizer, who is over the age of 18
and who has satisfactorily proven to the event organizer that she/he will act in
accordance with the MAP. A floor supervisor talks with participants, monitors patron
behavior, monitors for intoxication and underage drinkers, responds to problems and
complaints, assists door monitors when necessary, removes intoxicated persons,
arranges safe transportation.
Door Monitor
A paid/volunteer person(s) appointed by the event organizer, who is over the age of 18
and who has satisfactorily proven to the event organizer that she/he will act in
accordance with the MAP. A door monitor checks identification and for signs of
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POLICY NUMBER: 1-325
POLICY TYPE: Facility
SUBJECT: Municipal Alcohol Policy (MAP)
intoxication, keeps out intoxicated and troublesome individuals, arranges for coat
checking, monitors for those showing signs of intoxication when leaving the event,
arranges safe transportation.
Server/Bartender
A paid/volunteer person(s) appointed by the event organizer, who is over the age of 18
and who has satisfactorily proven to the event organizer that she/he has been trained
by a recognized alcohol server training course to include Smart Serve and/or The Server
Intervention Program. A server accepts tickets for the purchase of alcoholic drinks,
serves drinks, monitors for intoxication and underage drinkers, refuses service when a
patron appears to be intoxicated or near intoxication, offers a non-alcoholic substitute
and co-ordinates with event staff.
Ticket Seller
A paid/volunteer person(s) appointed by the event organizer, who is over the age of 18
and who has satisfactorily proven to the event organizer that she/he will act in
accordance with the Municipal Alcohol Policy. A ticket seller sells alcohol tickets to a
maximum of four per person per purchase, monitors for intoxication and underage
drinkers, refuses sale to patrons at or near intoxication, and refunds tickets on request.
Licenced Security
Security personnel monitoring entrances and patrolling licenced areas must be licenced under
the Private Security and Investigative Services Act, to ensure the safety and security of the
establishment, its employees and patrons. For more information go to www.a co.on.ca.
Liquor Licence Act
Each province or territory has a Liquor Licence Act which outlines the laws regarding the sale
and service of alcohol. See www.agco.on.ca/en/whatwedo/index.aspx for more information.
Municipal Alcohol Policy
A local policy for municipalities to manage events held at municipally-owned facilities and
properties when alcohol is sold and/or served.
Municipal Properties
All municipally owned or leased lands, buildings and structures.
Municipal Representative
City of Kitchener staff or a designate who attends and monitors the event on behalf of the City
of Kitchener and ensures all components of the Municipal Alcohol Policy are met.
Religious Function
A religious occasion does not include events like a "stag and doe", anniversaries or birthdays.
Smart Serve
The Smart Serve training program offered by Smart Serve Ontario (www.smartserve.ca) is
designed to train staff and volunteers who work in areas where alcohol is sold and/or served,
such as in bars, restaurants, banquet halls and other public facilities. The Smart Serve Program
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POLICY NUMBER: 1-325
POLICY TYPE: Facility
SUBJECT: Municipal Alcohol Policy (MAP)
is the only server training program that is recognized by the Alcohol and Gaming Commission of
Ontario and approved by this policy.
Special Occasion Permit(SOP)
A liquor licence issued by the Alcohol and Gaming Commission of Ontario for one-time social
events where alcohol will be sold and/or served. For more information go to
http://www.a�co.on.ca/en/services/permit special �pb.aspx.
SOP Holder(Permit Holder)
The individual who signs the application for a Special Occasion Permit to sell and/or serve
alcohol. A special occasion permit holder can assign a designate. A designate is a person(s)
appointed by the special occasion permit holder, and acceptable to the City of Kitchener who is
over the age of 19 and who has satisfactorily proven to the special occasion permit holder that
she/he will act in accordance with the Municipal Alcohol Policy. The event organizer, the special
occasion permit holder and/or designate are responsible for the safety and sobriety of people
attending the event as well as compliance with the Municipal Alcohol Policy and the Liquor
Licence Act of Ontario and its regulations at the event. They assume responsibility and liability
for the entire operation of the event.
Standard Drink
The Liquor Licence Act of Ontario defines a standard drink as a serving of liquor by volume and
type, as follows:
12 oz. or 341 ml. of beer with 5%alcohol, OR
5 oz. or 142 ml. of wine with 12%alcohol, OR
3 oz. or 85 ml. of fortified wine with14.9 or more%alcohol, OR
1 oz. or 29 ml. of spirits with 40%alcohol
SCOPE:
The Municipal Alcohol Policy outlines various stipulations and controls on events involving
alcohol, including: Special Occasion Permits, liquor licenced events under a caterer's
endorsement, and/or events in a municipally licenced facility.
The event organizer and/or designate are legally responsible for ensuring compliance with the
Municipal Alcohol Policy, Liquor Licence Act of Ontario and Alcohol and Gaming Commission of
Ontario policies and guidelines.
POLICY CONTENT:
2. Designation of Roles and Responsibilities
2.1 Role of Municipal Representatives
Municipal representatives are responsible for ensuring the event organizer and/or designate are
provided with written information outlining the conditions of the Municipal Alcohol Policy and
ensuring that they comply with the Municipal Alcohol Policy, Liquor Licence Act of Ontario and
its regulations at their event.
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POLICY NUMBER: 1-325
POLICY TYPE: Facility
SUBJECT: Municipal Alcohol Policy (MAP)
The City of Kitchener representatives have the authority to demand correction and/or to shut
down an event on behalf of the City of Kitchener and will have ultimate authority regarding
decision-making on the part of the event organizer.The City of Kitchener representatives
monitoring a liquor-licenced event shall be Smart Serve trained and competent in facility
procedures.
2.2 Role of Event Organizer and/or Designate
The event organizer and/or designate is responsible for the conduct and management of the
event, including, but not limited to:
• Compliance with the Municipal Alcohol Policy in addition to all applicable federal, provincial
and municipal laws, policies, guidelines, regulations and by-laws, including, without
limitation, and the Liquor Licence Act of Ontario and its regulations
• Organization, planning, set up and clean-up of the event
• Sufficient number of event workers
• Training of their designates and other event workers (all of whom must be 18 years of age
or older)
• If applicable, posting the Special Occasion Permit(with any updates) in plain sight on the
premises to which the permit applies or keep it in a place where it is readily available for
inspection
• Alcohol sales and service including the choice of beverages in order to avoid the supply
of fortified or extra strength drinks
• Ensuring that no one consumes alcohol in unauthorized locations
• The safety and sobriety of people attending the event including those persons asked to
leave to control the event
• Safe transportation options (e.g., designated drivers, taxis)
• Response to emergencies
The event organizer MUST read and sign the Event Organizer Checklist for Liquor Licenced Events
(Appendix A)to indicate that they understand their responsibilities.
The event organizer must provide a copy of the Special Occasion Permit(if applicable) and any
updates to the City of Kitchener at least 30 days prior to the start of the event.
All liquor, wine and beer needs to be purchased with the SOP. Proof of this must be provided at
the event. Receipts need to have the SOP number on them.These purchase orders and levy
receipts must match the amount of alcohol in the bar for the event and will be posted with the
SOP.
The event organizer and/or designate must attend the event for the entire duration including
set-up prior to the event, clean-up after the event and be responsible for decisions regarding
the actual operation of the event.
Final payment is due two weeks before the event with copies of the required documentation
including but not limited to: SOP, Bartender Certification Certificate(s) and Certificate of Liability
Insurance.
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POLICY NUMBER: 1-325
POLICY TYPE: Facility
SUBJECT: Municipal Alcohol Policy (MAP)
The event organizer and the City of Kitchener must ensure the physical setting is safe at all
times.
3. Designation of Properties and Events
3.1 Designation of Properties
The following municipal facilities and areas are either licenced or designated as suitable for
events involving alcohol subject to the event organizer obtaining a Special Occasion Permit or a
Liquor Licence through a caterers' endorsement issued by the Alcohol and Gaming Commission
of Ontario and agreeing to conditions as set out by the City of Kitchener:
• Activa Sportsplex**
• Breithaupt Community Centre
• Bridgeport Community Centre
• Centreville Chicopee Community Centre
• Chandler Mowat Community Centre
• City Hall and Civic Square
• Don McLaren Arena**
• Doon Pioneer Park Community Centre
• Doon Valley Golf Course Clubhouse ***
• Downtown Community Centre
• Forest Heights Community Centre
• Grand River Arena**
• Grand River Recreation Complex
• Kingsdale Community Centre
• Kitchener Farmers' Market
• Kitchener Memorial Auditorium Complex**
• Lions Arena**
• Lions Arena Community Hall
• Mill Courtland Community Centre
• Peter Hallman Ball Yard
• Queensmount Arena**
• Rockway Centre
• Rockway Golf Course Clubhouse***
• Sportsworld Arena**
• Stanley Park Community Centre
• Victoria Hills Community Centre
• Victoria Park Pavilion
• Williamsburg Dedication Centre
**Some in-house policies and guidelines apply
***No SOP allowed at the municipal golf courses, however, hall is licenced and available for rent.
For more information regarding these facilities and any updates, please visit www.kitchener.ca.
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POLICY NUMBER: 1-325
POLICY TYPE: Facility
SUBJECT: Municipal Alcohol Policy (MAP)
The following municipal facilities and areas are not licenced or not suitable for an event involving
alcohol:
• Breithaupt Centre pool area,viewing lounge, change rooms, solarium
• Cameron Heights Pool
• Dressing rooms in all community arenas and Kitchener Memorial Auditorium Complex
• Forest Heights Pool
• Harry Class Pool
• Idlewood Pool
• K-W Judo Gymnastics Training Centre
• Lyle Hallman pool area and change rooms
• Williamsburg Community Centre
• Wilson Pool
• Athletic and playing fields
• Parking lots
• Spectator areas of arenas
• Dressing rooms/change rooms
• Open park areas,trails and woodlots
• Playground areas
For more information regarding these facilities and any updates, please visit www.kitchener.ca.
3.2 Designation of Events
The serving of alcohol shall not be permitted at any events where the focus of the event
marketing is for youth under 19 years of age.
4. Conditions for Events Involving Alcohol
4.1 Insurance
The event organizer must provide proof of insurance by way of submitting an original Certificate
of Liability Insurance to the City of Kitchener before occupying municipal premises for the event.
The Certificate of Liability Insurance must be in effect for date(s)where municipal property is
being used or occupied by the event organizer including, without limitation, set-up and take-
down. Failure to provide proof of liability insurance will void the rental.
4.2 Rentals Up To and Including 500 People
The Certificate of Liability Insurance shall:
• Provide proof of a minimum of two million dollars general liability insurance issued by an
insurance company satisfactory to the City of Kitchener that is licenced to carry on business in
Ontario and which must, at a minimum, include the following:
a) The Corporation of the City of Kitchener shown as an additional insurer to the policy
b) Coverage for bodily injury and property damage liability
c) A liquor liability endorsement
d) Tenants liability endorsement
e) Products and completed operations liability
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POLICY NUMBER: 1-325
POLICY TYPE: Facility
SUBJECT: Municipal Alcohol Policy (MAP)
f) Personal injury liability
g) Advertiser's liability
h) Thirty(30)day notice of cancellation provision
• Show that coverage is in effect on the date(s)of the event
• Be delivered to the supervisor having operational jurisdiction at the event location at least 30
days prior to the start of the event. The following information must be provided:
• Certificate of liability insurance
• Policy number
• Company name
• Expiry date
• Amount of insurance coverage
• An endorsement from the insurance company that they are aware of the Special Occasion
Permit event and that coverage is in place including date and location of the event
4.3 Rentals for More Than 500 People and All Outdoor Events
The Certificate of Liability Insurance shall include all the above requirements and proof of a
minimum of five million dollars general liability insurance issued by an insurance company
satisfactory to the City of Kitchener that is licenced to carry on business in Ontario.
The City of Kitchener reserves the right to amend the insurance and provisions required at any time.
4.4 Advertising
All advertising must comply with the Alcohol and Gaming Commission of Ontario advertising
policies and guidelines. Alcohol and Gaming Commission of Ontario policy states that a permit
holder for a private event special occasion permit is not permitted to advertise or promote
liquor or the availability of liquor.
At events where children and youth are allowed entry, the event organizer and/or designate
shall not allow promotional advertising of alcoholic beverages' names, brands or manufacturers.
4.5 Event Worker Training and Staffing Levels
The event organizer is responsible to:
• Ensure event workers are in attendance and as needed to monitor, manage and control the
event
• Ensure event workers wear an identification (I.D.) name tag and/or clothing which are highly
visible in a crowd so that they can be easily identified. (Provision of this identification and
clothing is the responsibility of the event organizer and/or designate.) The type of
identification worn by the event workers must be stated on the Checklist for Liquor Licenced
Event Organizers form (Appendix A.)
It is mandatory that all event workers are Smart Serve trained and recommended they have
Safer Bars training or de-escalation of violence training. Go to this link for more information
http://www.camh.ca/en/education/about/camh publications/Pales/safer bars proram.aspx.
The event organizer shall provide a list, at least 30 days prior to the event, of:
a) All servers and proof of Smart Serve certification (including their certification numbers)
b) Security staff and security licence numbers
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POLICY NUMBER: 1-325
POLICY TYPE: Facility
SUBJECT: Municipal Alcohol Policy (MAP)
The event organizer, door monitors, floor supervisors, and servers shall not consume alcohol
during or after the event is concluded, nor shall they be under the influence of any alcohol or
other substance during the event.
It is the responsibility of the event organizer to ensure there are sufficient door monitors
(monitoring all entrance and access points to ensure controls are properly managed) and floor
supervisors (assisting in managing a person who is refused sale, crowd control and de-
escalations of violence):
• The entrance to the event must be monitored by responsible person(s) meeting the age of
majority requirements at all times.These persons shall further observe individuals that may
be attempting to enter the premises that appear to be intoxicated or have a history of
causing problems at events.
• The event organizer and/or designate has the right to deny entry to any individual.
• When persons under the age of majority are found to have consumed or to be consuming
alcohol at an event where alcohol is served,the authorities may be called.
Minimum event worker numbers are required on an event worker versus guest ratio basis as
described in the table "Guest to Event Worker Ratios".The City of Kitchener reserves the right to
adjust the minimum number or types of event workers on an event-by-event basis.This includes
the provision of both police and/or licenced security.
4.5.1 Guest to Event Worker Ratios
Minimum Number of Event Workers Minimum Number of
Security
Number of Bartenders Door Monitors* Floor Supervisors** Ticket Licenced
Guests Sellers Security Workers
Up to and 1 Monitor at each 1 0
including 100 access point
101 to 200 2 Monitor at each 2 1
access point (+1 for outdoor events)
201 to 300 2 Monitor at each 3 2
access point (+1 for outdoor events) (1 for outdoor events)
301 to 400 3 Monitor at each 3 2
access point (+1 for outdoor events) (1 for outdoor events)
401 to 500 3 Monitor at each 4 2 1
access point (+1 for outdoor events) (+1 for outdoor events)
501 to 600 4 Monitor at each 5 3 1
access point (+2 for outdoor events) (+1 for outdoor events)
601 to 700 4 Monitor at each 6 3 2 ***
access point (+2 for outdoor events) (+1 for outdoor events)
701 to 800 5 Monitor at each 7 3 2 ***
access point (+2 for outdoor events) (+1 for outdoor events)
801 to 900 5 Monitor at each 7 4 3 ***
access point (+2 for outdoor events) (+1 for outdoor events)
901 to 1,000 6 Monitor at each 8 4 3 ***
access point (+2 for outdoor events) (+1 for outdoor events)
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POLICY NUMBER: 1-325
POLICY TYPE: Facility
SUBJECT: Municipal Alcohol Policy (MAP)
*All access points to the licenced area must be monitored. Each venue will require a varying number of
door monitors depending on the layout of the venue.
**The event organizer or official designate can be a floor supervisor.
*** For events over 600 guests,at least 50%of the required licenced security workers shall be paid duty
police officers.
For any event that allows admittance to minors, additional floor monitors may be required.
For every additional 150 guests over 1,000, an additional bartender and an additional floor
monitor are required. For every additional 300 guests over 1,000, an additional ticket seller is
required. For every additional 200 guests over 1,000, an additional licenced security worker is
required.
For all outdoor events and all events with more than 1,000 guests, an operational plan must be
developed with the Alcohol and Gaming Commission of Ontario and the City of Kitchener in
order to ensure that all aspects of public safety are addressed (including ambulance, fire,
security, etc.). The operational plan must be submitted to the City of Kitchener at least 30 days
prior to the event (e.g., ambulance, fire, security, etc.). All costs associated with preparing and
complying with security and operational plans shall be borne by the event organizer and/or
designate unless otherwise agreed upon in writing by the event organizer and the City of
Kitchener representative.
Required licenced security or paid duty police officers for any events are the responsibility of the
event organizer and all costs associated therewith shall be borne by the event organizer.
4.6 Enforcement Procedures
If drunkenness, riotous, quarrelsome,violent, and aggressive and/or disorderly conduct or
unlawful gaming is observed at the event,the organizer and their event workers shall:
• First ask the offending person to leave, and
• If the individual refuses to leave, call the police, and
• Seek any necessary assistance to maintain control and management of the event and
ensure the safety and protection of persons, including event workers.
The event organizer, event workers or municipal representative must notify the police if they
observe signs that a situation is getting out of control.
4.7 Prevention Strategies
The following controls and prevention strategies related to selling and serving alcohol shall be in
place:
• Alcohol shall not be served to anyone under the age of 19 (minors). Minors are not allowed
to consume alcohol on the premises. Outdoor public events which allow admittance to
minors must implement a wrist band policy or have a fenced licenced area where alcohol is
only served to and consumed by those 19 years of age and older. Additional floor monitors
are recommended if alcohol is being served in the presence of minors.
• Alcohol shall not be served to anyone who may appear intoxicated.
• Closing time is 1:00 a.m. unless hours of operation for the facility are posted differently.
The sale and service of alcohol must be within the bar hours based on the start and finish
times listed on the original SOP. On New Year's Eve, the bar may remain open until 2:00
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POLICY NUMBER: 1-325
POLICY TYPE: Facility
SUBJECT: Municipal Alcohol Policy (MAP)
a.m. as listed on the original SOP. Ticket sales and alcohol service shall cease at least 45
minutes prior to the end of the licenced period of the event. All alcohol and its containers
(which include empty cups/glasses) shall be cleared away no more than 45 minutes after the
end of the licenced event as listed on the Special Occasion Permit.
• Last call shall not be announced.
• Separate tickets for alcohol must be sold at all public events. Ticket sales for alcohol shall be
limited to four tickets at one time per person. Unused tickets for alcoholic beverages can be
redeemed at any time during the event.
• Alcoholic service shall be limited to two drinks per person at one time.
• Alcohol cannot be left available for self-serving.
• Drinks MUST be served in soft plastic cups and a different colour of soft plastic cup shall be
used for non-alcoholic drinks. For formal dinner settings,glass vessels may be used for
serving/consuming alcohol. Glass must be removed at the conclusion of the dinner.
• All outdoor licenced areas are required to have a barrier at least 0.9 metres high. Higher
barriers and additional criteria may be required at the discretion of the City of Kitchener.
The following controls and prevention strategies related to types of available drinks shall be in
place:
• Event workers are to encourage patrons to consume food, non-alcoholic and low alcohol
beverages. Non-alcoholic drinks must be available at no charge or at a cost much lower than
that of drinks containing alcohol.
• Identified designated drivers receive free non-alcoholic drinks such as coffee, pop, or juice.
• At least 30%of the available alcohol consists of low-alcohol beverages (e.g., 4%and 2.5%
beer).
• No fortified drinks or extra-strength drinks shall be sold. Beer products with more than 5%
alcohol,wine products with more than 12%alcohol and spirits with more than 40%alcohol,
are considered "fortified" alcohol products. Beer and coolers are not to exceed 5%alcohol
content (standard drink measure).
• Pre-made alcoholic drinks, such as jello shooters and punches, etc. are NOT allowed.
• There must be sufficient food available for those in attendance. Food must not be removed
until the bar closes. Food available is not satisfied by snack foods such as chips, peanuts,
popcorn.
• No energy drinks (with or without alcohol in them) shall be sold.
• Homemade alcohol shall not be allowed at any Special Occasion Permit function,with the
exception of homemade wine or beer at a religious function listed under a NO SALE
reception permit, as defined by the Alcohol and Gaming Commission of Ontario. Where
wine is provided with a meal, a non-alcoholic substitute such as water, pop or juice must be
provided to ensure that children and abstainers are included in toasting the celebrants.
• No persons shall be allowed to bring in their own alcohol to the event or allowed to pour
their own alcoholic drinks.
• Alcohol shall not be offered as a prize in a contest. A lottery licence is required if raffling
alcohol (charities only). Gift cards for the LCBO are allowed as an exception.
• Marketing practices which encourage increased consumption of alcohol (e.g., oversized
drinks, double shots, pitchers, drinking contests,jello shooters,volume discounts) are not
permitted.
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POLICY NUMBER: 1-325
POLICY TYPE: Facility
SUBJECT: Municipal Alcohol Policy (MAP)
4.8 Safe Transportation
Event organizers are responsible to take the necessary steps to reduce the possibility of
impaired driving. As a condition of rental, the event organizer must have a Safe Transportation
Strategy in effect. Elements of a Safe Transportation Strategy could potentially include:
• Providing non-alcoholic beverages either at no charge or at a cost much lower than that of
drinks containing alcohol
• Providing alternate means of transportation for those who are suspected to be intoxicated
(i.e., call a friend, relative or taxi)
• Calling police if someone who is suspected to be impaired cannot be convinced to use
alternate transportation
• Providing a designated driver program which encourages and identifies designated driver
The designated driver program and relevant local taxi phone numbers must be prominently
posted. Alternate means of transportation shall be provided for all those suspected to be
intoxicated. All advertising for the event should indicate that a designated driver program is in
effect.
4.9 Signage
During events where alcohol is served, the following Signage, which is approved by the City of
Kitchener shall be displayed in prominent locations:
Signage at one or more prominent places in the licenced/bar area:
Please drink responsibly.
• Bartenders reserve the right to refuse service
• Bartenders cannot serve alcohol to anyone who is intoxicated or appears
to be at the point of intoxication
• Bartenders cannot serve alcohol to anyone under 19 years of age—proper
I.D. must be presented to event staff when requested
• You can only be served a maximum of two alcoholic drinks at any one time
• You may redeem unused tickets for cash anytime during the event
• There will be no "LAST CALL"
Thank you for not drinking and driving.
[Insert phone numbers of local cab companies.)
The R.I.D.E. program is in effect in our community.
Use a designated driver or call a friend, relative or taxi.
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POLICY NUMBER: 1-325
POLICY TYPE: Facility
SUBJECT: Municipal Alcohol Policy (MAP)
Signage at one or more prominent places in the licenced/bar area:
If there is an emergency
CALL 9-1-1
For a non-emergency, please call
Waterloo Regional Police at 519-653-7700
You are at:
[Insert name and address of facilityl
Signage to be posted at the boundaries of the licenced/bar area:
NO ALCOHOL
beyond this point.
Thank you for not drinking and driving.
[Insert phone numbers of local cab companies.)
The R.I.D.E. program is in effect in our community.
Use a designated driver or call a friend,relative or taxi.
Other signs to be posted in one or more prominent places in the licenced/bar area:
• Sandy's Law sign (regarding alcohol and pregnancy)
• 'What is a standard drink?' sign
• Low Risk Drinking Guidelines sign
Where applicable,the event organizer shall post the Special Occasion Permit (with any updates)
in plain view on the premises to which the permit applies or shall keep it in a place where it is
readily available for inspection.
5. Infractions and Violations
5.1 Duty to Report
The event organizer has the duty to report to the municipal representative issues with details of
any incident that:
• The event organizer and/or designate are aware of or has been made aware of any Liquor
Licence Act of Ontario or Municipal Alcohol Policy violations
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POLICY NUMBER: 1-325
POLICY TYPE: Facility
SUBJECT: Municipal Alcohol Policy (MAP)
• Where an Alcohol and Gaming Commission of Ontario Inspector under the Liquor Licence
Act of Ontario has reported any incident or violation
• Involves bodily injury or property damage
Police shall be informed by the event organizer and/or designate as appropriate. Reports shall
be made no later than two days after the conclusion of the event, but shall be made
immediately when repairs or other action is required to make municipality property secure or
safe for use.The City of Kitchener representative shall report any infraction of this policy to the
Police and/or Alcohol and Gaming Commission of Ontario whenever they believe such action is
required.
5.2 Failure to Comply and Penalties
Where there has been a failure to comply with the Liquor Licence Act of Ontario, the Police or
the Alcohol and Gaming Commission of Ontario inspector may intervene for enforcement
purposes and may, at their discretion or other authority, terminate the event.The City of
Kitchener may similarly cancel, intervene or terminate the event for violations of the Municipal
Alcohol Policy.
It remains the responsibility of the event organizer and/or designate to manage the event and
to take appropriate actions, including ending the event, vacating municipal property,
maintaining insurance, any conditions of insurance, and providing safe transportation options.
Regardless of the reason for termination of the event, the City of Kitchener will not be
responsible for any compensation to the event organizer and/or designate or affected persons
of their resulting financial or other losses.
The City of Kitchener shall subsequently inform the event organizer and/or designate and any
organization they represent, via registered letter, that there has been a violation of the policy
and any imposed consequences or penalties.
Additional short term and longer term penalties for failure to comply may include, but are not
limited to:
• Loss of privilege to hold an event involving alcohol in a municipal property or facility
• Loss of any future use or rental of any or all municipal properties
• Individual ban or suspension of persons involved in the infractions from any or all municipal
properties for any term
6. Policy Review
The Municipal Alcohol Policy shall undergo an annual review based on change within the
industry standards and shall be updated as required.
The City of Kitchener reserves the right to make discretionary changes to this Municipal Alcohol
Policy at any time, and will advise the event organizer and/or designate of any such changes prior
to the event.
KITCHENER Page 14 of 18 APRIL 2014
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POLICY NUMBER: 1-325
POLICY TYPE: Facility
SUBJECT: Municipal Alcohol Policy (MAP)
On behalf of The City of Kitchener, we wish you a successful and
enjoyable event.
KITCHENER Page 15 of 18 APRIL 2014
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COUNCIL POLICY RESOLUTION
Appendix A
Event Organizer Checklist for Liquor Licenced Events
(This checklist must be signed and submitted to the City of Kitchener with all supporting
information, at least 30 days before the event. See the Municipal Alcohol Policy (MAP)
for additional information.)
1. Name of Event:
2. Location of Event:
3. Date and Time of Event:
4. Estimated Attendance:
5. Will persons under 19 years of age be attending this event? Yes❑ No❑
6. Name of Event Organizer(the person and/or group sponsoring/hosting this
event): Phone: Cell:
7. Name of Special Occasion Permit (SOP) holder (if applicable) and all official
designates:
SOP Holder Name:
Phone: Cell:
Official Designates:
Name: Phone: Cell:
Name: Phone: Cell:
8. If applicable, a copy of the SOP permit has been provided? Yes❑
Date Received:
9. Proof of liability insurance has been provided? Yes❑ Date Received:
10. The safe transportation strategies that will be used at this licenced event are:
a)
b)
C)
d)
(List on separate sheet if necessary.)
11. Type of identification for event workers (please describe):
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POLICY NUMBER: 1-325
POLICY TYPE: Facility
SUBJECT: Municipal Alcohol Policy (MAP)
12. List the names and certification numbers of the Smart Serve trained event workers
for this licenced event:
Name Certification Number
(Proof of certification may be required.)
13. List the names and security licence numbers for security staff for this event:
Name Security Licence Number
(Proof of certification must be available on request.)
14. The undersigned (Event Organizer) has received the Municipal Alcohol Policy and
has read and understood the information and requirements contained therein.
Yes❑
Please note that if there is anything that you do not understand with respect to this
Policy it is your responsibility to contact the appropriate City of Kitchener staff
(Phone: ) to obtain clarification and understanding prior to signing
this event organizer checklist.
By signing this Event Organizer Checklist for Liquor Licenced Events, the undersigned
hereby agrees, on behalf of itself/himself/herself and on behalf of its/his/her partners,
employees, volunteers, agents, executors, administrators and assigns, as the case may
be, to comply with all of the obligations, terms and conditions of the Municipal Alcohol
Policy of the City of Kitchener.
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POLICY NUMBER: 1-325
POLICY TYPE: Facility
SUBJECT: Municipal Alcohol Policy (MAP)
Signed at , Ontario this day of , 20
Name of Corporate Event Organizer(print) Name of Individual Event Organizer(print)
On behalf of.- Signature of Individual Event Organizer
OR
Signature of Corporate Event Organizer Name of Witness (print)
Title:
Signature of Witness
1 have the authority to bind the corporation.
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