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Council 2014-06-16 - CK 2013 Citizen's Report Card
CompassKitchener2013 /z·zé;xReportCard ReporttoCouncil June162014 th OverviewoftheReportCard BasedonAPlanforaHealthyKitchener:CityofYz·-w;;©x StrategicPlanfor20112014 Evaluates/z·äxprogresstowardachievingthecommunity's visionandpriorities. SubmittedannuallybyCompassKitchener,asmallcitizen advisorygroupofdedicatedvolunteers Revampedfor2013toimproveprocessofarrivingatgrades Whathaschanged? ReportcardisalignedwithCityofKitchenerStrategicPlan(2011 2014)andPlanforaHealthyKitchener(20072027) Citizenfocusedmeasuresratherthanbestavailabledata Morethan100staffandvolunteershelpedusdevelopthemeasures bywhichweevaluatedtheCity Combinationofqualitative/quantitative Over80citizenfocusedmeasuresthatweusedtomeasureprogress inthe6priorityareas DataprovidedbyCitystaff&communitysurvey Ourviewofthefindings This-z·zé;xreportcardisaworldleadingengagementexercise betweencitizensandcouncil Thefindings,positiveornegative,provideCouncilanopportunityto focusonkeypriorityareasoftheStrategicPlan Itsnotaboutblameandshame Resultsaremeanttobeannualbenchmark Solelyaimedatimprovingourcommunity CompassKitchenerremainsfocusedcelebratingachievementsand identifyingnextstepsasweembracethecommunitypriorities Gradingscheme A:Metexpectationswithexcellence B:Metmostorallexpectations C:Metapproximatelyhalfexpectations D:Metlessthanhalfexpectations F:Metveryfewexpectationsornoexpectations QualityofLife O Ò©w©;7ÝzzzE©Yz·-w;;©·,;-Òz·ä·w·zÝ;·z z·zzm,z-;©Ýz-;rz77z·z·;z·z;Ò-w-Òz·ä -;·©;rÒ;Òr·w;·©;r©·m;©z;r7;zÒ©;E-zz·z;r;Ý;zEz· ;¦äzmwzmw;©·ã;u Overallpositiveresults.Greatworkonsupportingneighbourhood associations,recreation,leisure,festivals,events KitchenersupportsArts&Cultureasacommunitypriority.Wouldlike toseethiscontinuegoingforward WouldliketoseeexpansionofLeisureAccessprogramtorespondto communityneed Oneofthestrategicdirectionsreferstovulnerablepersons.TheCity hasyettodefinethisterm,andtoarticulatehowitisworkinginthis area Leadership&CommunityEngagement O Ò©w©;7ÝzzzE©Yz·-w;;©·,;-Òz·äzÞwz-w·w; ©;z7;·©;;mm;77-·zÝ;z7;-zzzm,Ò·-zÒ;u City is committed to open and transparent communications with its’ citizens (e.g. open gov’t, social media) Volunteer support and recruitment is exemplary Moving forward, would like to see more evidence that volunteer feedback and citizen input is reflected in decision- making Hope to see more youth engagement in consulting on community issues going forward Diversity Our shared vision is for Kitchener to be a community where all residents have equitable access to, and meaningful inclusion in, the social, economic, and cultural fabric of civic life. MoststaffreportedthattheyfelttheCityvaluedandsupported Diversity Greatjobsupportingpartnerships,festivalsandothercultural events Uncertaintyregardinglevelandcoordinationofstaffresources foractingonplansspecifictoDiversity Movingforwardwehopeforgreaterdemonstrationof commitmenttoDiversity Development hÒ©w©;7ÝzzzE©Yz·-w;;©·,;-Òz·ä·w·w-©;EÒä ¦;7z·;zmw,Ò©w77m©Þ·w,ä·©äzm···©-·¦;-zEz- ·ä¦;Em©Þ·wr;Ý;zEz·;©;·©z-·zm;;Þ7;Ý;¦;·u Positivecontinuedeffortstowardsachievingeconomicgrowth alignedwithStrategicPlan Strongemploymentandparticipationrates Adiversifiedeconomiclandscape TransportationMasterPlanpositionedtomaintainpeople friendlyandwalkableneighbourhoods Development continued Progressintheareaofcyclingtrailshopetoseethiscontinue andexpand Opportunitiesforpublicengagementexceedwhatislegally required,howeverwehaveconcernthatcitizensareunawareof opportunitiestoengage MovingforwardwouldliketocapturemoredataonArtsand Cultureandonaginginfrastructure Downtown hÒ©w©;7ÝzzzE©-Òz·ä·w·w,Òz·Ýz·7zÝ;ä 7Þ·ÞÞwz-w¦©Ýz7;©;z7;·Þz·wÒz¨Ò;zãE;ã-z·zm ,zm-z·ä;z·z;77zÝ;©;;©Ýz-;u KudostotheCityoncorerevitalizationefforts Currentlargeresidentialprojectswillhelpaddressneedfor increased#residentsinthedowntown Stillworktobedonetoensuredecentaffordablehousing& decrease#vacantstorefronts StillneedtopushtheboundariesbeyondKingSt. Continueeffortstoimproveperceptionofsafetyindowntown Environment O Ò©w©;7ÝzzzE©Yz·-w;;©·,;-Òz·ä·w·E-Ò; zmzEz-·;;©mä7©;Ò©-;,;-zm©;;Ýz©;·ä E©z;7äu GreatworkonsupportingEarthDaycleanups,stormwater credits,LEEDcertifiedbuildings&vehicles,participatingin SustainableWaterlooRegionefforts MoveaheadonimplementingEnvironmentandCyclingMaster Plans Citizenshavetoldustheywantmorepreservationofnatural areas,andwehavenotseenevidenceofeffortstowardthisend (e.g.LEAFfundspending) HighstandardsforwaterqualityMUSTbeapriority Thank-you. Questions/comments?