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HomeMy WebLinkAboutCAO-14-037 - Waterloo Region Economic Development Implementation Update REPORT TO: Planning and Strategic Initiatives Committee DATE OF MEETING: August 11, 2014 SUBMITTED BY: Jeff Willmer, Chief Administrative Officer, 519.741.2200 x7350 PREPARED BY: Jeff Willmer, Chief Administrative Officer, 519.741.2200 x7350 WARD (S) INVOLVED: all DATE OF REPORT: July 25, 2014 REPORT NO.: CAO-14-037 SUBJECT:Waterloo Region Economic Development Implementation Update ______________________________________________________________________________________ RECOMMENDATION: That the Waterloo Region Economic Development Strategy, as appended to Report CAO-14-037, be approved in principle with a final document and detailed implementation plan to be developed for Council’s future consideration; and That the creation of the Waterloo Region Economic Development Corporation, as described in Report CAO-14-037, be approved in principle subject to Council approval of a future implementation and transition process; and further, That staff be directed to continue to work with local and regional municipal partners to develop associated implementation and transition plans with a target date of January 2016 for the Waterloo Region Economic Development Corporation to be fully operational. EXECUTIVE SUMMARY: In 2012, the Region of Waterloo and all seven Area Municipalities commenced a study entitled the “Waterloo Region Economic Development Study: Assessment of Economic Development Services and the Provision of Employment Lands” to examine both the municipal delivery of economic development services and issues around the adequate supply of employment lands. The results of this study were presented at an All Council meeting and were subsequently endorsed by each of the municipal councils throughout 2013. The joint Economic Development Study (the Study) recognized the need for a new approach to the delivery of economic development services throughout the region. Several action items resulted from this study, including: The initiation of a Waterloo Region Economic Development Strategy; The evaluation of options for a new Waterloo Region Economic Development Corporation; 1 - 1 The creation of a new Region of Waterloo Office of Economic Development; A request to amend the Municipal Act, 2001 to allow for regional participation in employment land development; Completion of the East Side Master Environmental Servicing Plan (MESP) and Community Plan; and The investigation of a Special Purpose Corporation to develop strategic employment lands in Waterloo Region. The following report provides an update on the implementation of the each of these action items and the progress that has been made to date. Further, this report focusses on the status of the Waterloo Region Economic Development Strategy (WREDS) and the recommended framework for the new Waterloo Region Economic Development Corporation (WREDC) under consideration. This work has been undertaken using a coordinated and collaborative approach involving the Region, all of the Area Municipalities, Canada’s Technology Triangle (CTT) and an extensive public/stakeholder consultation process. As a result, there is strong support for the foundational elements proposed with the understanding that more work is needed to develop appropriate implementation plans, including a well designed transition strategy for this new economic development framework. Staff are now requesting that Council endorse the recommendations outlined in this report as they pertain to the preliminary strategic directions identified by the WREDS as well as the new foundation framework proposed for the WREDC. This is a more detailed description of the same material that was presented at the All Council Meeting on June 19, 2014. Furthermore, it is recommended that staff develop more detailed implementation plans for these two items, for future consideration by all municipal councils. BACKGROUND: The City along with the Region of Waterloo and the other Area Municipalities jointly commissioned a study in 2012 to look at economic development issues in Waterloo Region. Malone Given Parsons Ltd. (MGP) was retained and completed the study “Waterloo Region Economic Development Study: Assessment of Economic Development Services and Provision of Employment Lands” in April 2013. The results of this study were presented at an All Council meeting on May 2, 2013 and the recommendations formally approved by Council on June 10 2013 following consideration of staff report CAO-13-017. Similar recommendations were also endorsed by the Region and each of the Area Municipal Councils following respective staff reports. The joint Economic Development Study (the Study) recognized the need for a new approach to the delivery of economic development services throughout the region. The action items identified as part of this process and endorsed by Regional and Area Municipal Councils included: The creation of a Waterloo Region Economic Development Strategy; The evaluation of options for a new Waterloo Region Economic Development Corporation; 1 - 2 The creation of a new Region of Waterloo Office of Economic Development; A request to amend the Municipal Act, 2001 to allow for regional participating in employment land development; Completion of the Master Environmental Servicing Plan (MESP) and Community Plan related to the East Side Lands; and The investigation of a Special Purpose Corporation to develop strategic employment lands in Waterloo Region. This report provides an update on the progress and implementation to date of the action items identified. Further it outlines the next steps that are anticipated to be completed throughout the remainder of 2014. REPORT: Creation of a Waterloo Region Economic Development Strategy Malone Given Parsons Ltd (MGP) was retained by the Region in partnership with the local municipalities to provide services for the preparation of the region-wide Economic Development Strategy. The preparation of this strategy was one of the primary recommendations resulting from the earlier 2013 Study and represents the first time a region- wide Economic Development Strategy has been developed. The creation of the Waterloo Region Economic Development Strategy (WREDS) has been overseen by a Steering Committee consisting of the CAOs of the Region and Area Municipalities, as well as the CEO of Canada’s Technology Triangle Inc. In addition to the Steering Committee, an Advisory Committee of highly experienced and knowledgeable industry and community leaders was selected to provide advice and guidance throughout the process. The membership of the Advisory Committee is listed in Attachment #1. Building on the collaborative nature of the community, it was important that this process be as open and inclusive as possible. As a result, the development of the strategy has also included regular touch-points with the CTT Inc. Board of Directors, the municipal Economic Development Officers and other practitioners, as well as updates at several All Council meetings. A series of industry stakeholders sessions, a project website, as well as an Open House held May 15, 2014, also ensured that there were many opportunities for extensive community and partner involvement. The WREDS has been organized by four main phases: Phase One: Foundations, Facts & Analysis; Phase Two: Strategic Directions - Vision, Goals & Objectives; Phase Three: Action Plans & Implementation; and Phase Four: Strategy Document Completion. At the June 19, 2014 All Council Meeting, Regional and Area Municipal Staff along with MGP presented an overview of the Waterloo Region Economic Development Strategy. This included an overview of the strategy development process, the proposed strategic directions (vision, 1 - 3 objectives and goals) and a series of preliminary action items that were identified as part of the extensive consultation process. For more information on the draft WREDS strategic directions, please see Attachment #2. Staff are now recommending that Council approve in principle the draft WREDS strategic directions outlined in Attachment 2. This includes the vision statement, four goals and twenty- five objectives. A final document and detailed implementation plan will be developed, in consultation with the Region and Area Municipalities, for Council’s future consideration. Waterloo Region Economic Development Corporation The Steering Committee and partner organizations, have evaluated several options related to the creation of a new economic development entity. Based on this review, staff recommends the creation of an independent or arms-length not-for-profit regional economic development corporation. With the Region and Area Municipalities anticipated to be the primary funders of the new Waterloo Region Economic Development Corporation (WREDC), a relevant and sustainable governance model would be critical to its overall success and effectiveness. It is recommended that the WREDC be led by a Board of Directors which would be responsible for the oversight of the new organization, as well as ensuring best-practices in terms of governance. The Board of Directors would be a “skills-based board” of approximately 9-12 members, with a strong private sector focus. Individuals would be selected in such a way as to ensure that the Board included people with: An appropriate range and mix of skills (high priority); Experience in a cross-section of various sectors of the regional economy; and Knowledge of a variety of geographic areas/municipalities within the Region. The Board of Directors would be selected by a "Selection Committee" including Regional Chair, 3 City Mayors, 1 Township Mayor, 3 private sector members (from Advisory Committee). The new WREDC would be responsible for several key roles and responsibilities. This includes: Management of the regional economic development strategic plan and coordination with other stakeholders; Investment attraction to the Waterloo Region; Liaison with Provincial and Federal government efforts to attract industry and grow key sectors of the economy; Marketing and promotion of the region; Key sector development activities; Talent development and people attraction (working with partners); Data and research to support regional economic development activities; 1 - 4 Coordination and collaboration of Area Municipal efforts in retaining and supporting the expansion of “regional scale” businesses; and Annual reporting to the Regional and Area Municipal Councils. These roles would augment and complement the work of the other key partners in the regional economic development framework, including those of the Area Municipalities and other key public facing organizations. The proposed Structure, Governance and Roles and Responsibilities of this new organization have been outlined in further detail in Attachment 3. This includes additional information on the proposed approach to selecting the Board of Directors and ensuring the horizontal and vertical integration of the new entity within the current and/or revised economic development framework. The establishment of a new organization is a significant change with the need to plan for, and facilitate, a smooth transition to the new framework. As a result, CTT Inc. will continue to operate throughout the planning and set-up phase of the new WREDC (2014-2015). Further, there is an opportunity to merge key assets with the new WREDC, building on the strength and expertise that already exists and to maintain momentum. The new WREDC will be fully functional January 1, 2016. Given the relationship of this new Economic Development Corporation within the evolving economic development service delivery framework in Waterloo Region, it will be important to ensure that the mandate and roles and responsibilities of this new entity are strategically aligned with the proposed action items identified as part of the WREDS process. In light of this, staff are recommending that Council endorse in principle the new foundation framework proposed, subject to further refinement of the implementation plan with the Area Municipalities. It is anticipated that this work would occur concurrently, and be coordinated with, the implementation work plan related to the WREDS. City of Kitchener Economic Development Division The development of the WREDS and ultimately, the WREDC, recognizes the importance of a defined role for the Area Municipalities in the area of economic development. The City’s Economic Development Division will continue to provide the following services to implement the overall strategy of the WREDS and to augment and support the functioning of the WREDC going forward: Community promotion; Land and real estate development; Point of contact for business into Area Municipal government (zoning, etc.); Cluster development and Business retention and expansion activities (working with regional partners); Investment attraction and collaboration with WREDC; Ensure area municipal government activities are aligned with the Regional Economic Development Strategy; and Establish protocol for dealing with investor prospects within the Area Municipal organization. 1 - 5 Supporting economic development infrastructure and strategy including: downtown Kitchener, Arts and Culture, Special Events, Waterloo Region Small Business Centre, Kitchener Market. Region of Waterloo – Office of Economic Development In June 2013, Regional Council endorsed the establishment of a Regional Office of Economic Development. In early 2014, the first step in the creation of this new office was completed with the recruitment of a new Manager of Economic Development (2 year contract). Short-term deliverables of this office include: Coordinating the development of a region-wide Economic Development Strategy in partnership with the Area Municipalities, CTT Inc. and other economic development stakeholders (in progress – as described above); Coordinating the review of options and implementation plan for a new Waterloo Region Economic Development Corporation (this report); Updating the mid-year 2013 inventory of employment lands (completed - please see Region of Waterloo Report P-14-010); Producing an enhanced regional inventory of economic data, analysis and key metrics (in progress); and Evaluating the implications of a special purpose corporation to develop strategic employment lands in Waterloo Region (initiated). Regional Participation in Employment Land Development The Municipal Act, 2001, as amended, determines the role and responsibilities that shape the local governance framework, including the “spheres of jurisdiction” associated with each the Regional and Area Municipal level. In December 2013 Regional Council endorsed a recommendation that the Province of Ontario be requested to amend the Municipal Act, 2001, so as to allow for Regional participation in the development of employment lands. In early 2014, each of the seven Area Municipalities also endorsed similar resolutions. As a result of the collective support for this proposed amendment, a letter was sent on March 6, 2014 to the Minister of Municipal Affairs and Housing and the Minister of Finance to this effect. The letter requested that the Table in Section 11 of the Municipal Act, 2001, as amended, be revised to add the Regional Municipality of Waterloo to the list of Upper-tier Municipality(ies) assigned “non-exclusive” legislative authority to participate in the assigned sphere of “Acquisition, development, and disposal of sites for industrial, commercial and institutional uses”. This letter was signed by the Regional Chair and included all eight Council resolutions for their consideration. Regional staff have been in contact with Senior Provincial staff who have indicated their willingness to consider bringing forward the necessary amendments to the Municipal Act at an appropriate time over the next year. 1 - 6 Completion of the Master Environmental Servicing Plan (MESP) and Community Plan for the East Side Lands A key element in attracting and retaining employers in a competitive global economy is ensuring that the Region has an adequate supply of development ready employment land. Regional Council recognized the importance of development-ready employment land in the Region’s 2011-2014 Strategic Plan by including the action to advance the East Side Employment Lands to development readiness (Stage 1 including approximately 300 net ha area of Prime Industrial Strategic Reserve lands). As a key step toward this objective, a Master Environmental Servicing Plan (MESP) and Community Plan was undertaken in partnership with the City of Cambridge and the Grand River Conservation Authority, and in consultation with the City of Kitchener and the Township of Woolwich. The completion of this initiative earlier this year, including the identification of a preferred development option, represented a significant milestone in the development of “market ready” employment lands in the East Side. Following its completion, the MESP was endorsed by City of Cambridge Council and Regional Council in March and April 2014, respectively. The Notice of Completion was filed jointly with the City of Cambridge according to Class EA requirements and was made available for a minimum 30 day public review period. Given that no Part II Orders (“bump up” requests) were submitted as of the review period deadline (June 6, 2014), the MESP was deemed complete and the Ministry of Environment filed the requisite Notice of Completion. The Region is now working with the City of Cambridge to implement the preferred development option. This includes the City of Cambridge working toward putting in place the necessary amendments to its Official Plan, Zoning By-law and Development Charges By-law. Special Purpose Corporation As part of the original 2013 MGP Study, it was also recommended that the creation of a Special Purpose Corporation (SPC) be considered for the purchase, holding and sale of strategic employment lands in Waterloo Region. Staff will continue to evaluate the advantages and disadvantages of such a model in the context of the evolving regional economic development framework (including the implementation of a new WREDS and WREDC). Consultation/Coordination The ongoing collaboration related to economic development within Waterloo Region continues in partnership with the Region, the Area Municipalities and Canada’s Technology Triangle Inc. The preparation of the Economic Development Strategy as well as the development of the recommendations related to the new regional economic development corporation has been done in consultation with these partners. Further, all recommendations resulting from the work will be forwarded to all Municipal Councils for consideration. ALIGNMENT WITH CITY OF KITCHENER STRATEGIC PLAN: Community Context /Economic Realities and Resilience: “Although Kitchener remains one of the leading engines helping to fuel Ontario’s Golden Horseshoe, it is undeniable that our economic landscape has shifted – and continues to do so. In the wake of the recent global financial crisis, municipal governments are faced with the challenges of an uncertain economy and increased demand for accountability. This emphasis 1 - 7 on fiscal responsibility and efficiency requires us to be creative, to develop new and innovative approaches, and to find and cultivate new opportunities.” Effective and Efficient Government: “City staff are continuously looking for and finding means to promote more effective services in the most efficient manner possible.” Organizational Governance, Innovation and incubation: “As innovators in public service, we are always looking ahead, always seeking.” FINANCIAL IMPLICATIONS: The funding required for the preparation of the Waterloo Region Economic Development Strategy was $183,000 plus applicable taxes. Total funding was cost-shared among the Region and Area Municipal Partners. The City’s portion of the costs was approximately $24,000 and was accommodated within existing budgets in Economic Development and CAO’s Office in 2013 and 2014. COMMUNITY ENGAGEMENT: INFORM – This report is being circulated to members of the City’s Economic Development Advisory Committee for their information. The report has been posted to the City’s website with the agenda in advance of the August 11 standing committee meeting. REVIEWED BY: Rod Regier, Executive Director, Economic Development ACKNOWLEDGED BY: Jeff Willmer, Chief Administrative Officer Attachment 1 – WREDS Advisory Committee Membership Attachment 2 – Memo dated July 8 2014 from Lee Parsons, Malone Given Parsons Ltd.: “An outline of the Waterloo Region Economic Development Strategy (WREDS) - Strategic Directions” Attachment 3 – Memo dated July 2014 from WREDS Steering Committee: “Developing a New Organization for Regional Economic Development” 1 - 8 Attachment 1- WREDS Advisory Committee Membership Bruce Gordon Chairman Manulife Canada, Manulife Bank, Manulife Trust Carol Leaman President & CEO Axonify Carol Simpson Executive Director Workforce Planning Board of Waterloo Wellington Dufferin Craig Beattie Partner Perimeter Development Corporation Ed Roberts President Conestoga-Rovers & Associates (CRA) Gerry Remers President & COO Christie Digital Systems Canada, Inc. Greg Durocher President & CEO Cambridge Chamber of Commerce Ian McLean President/CEO Greater Kitchener Waterloo Chamber of Commerce Iain Klugman President & CEO Communitech Kevin Martin President Martin’s Family Fruit Farm Malcolm Matheson President Steed and Evans Limited Mark Derro Dean Conestoga College Mary D’Alton President & Waterloo Inn and Conference Hotel Managing Director MichaelChief Operating Perimeter Institute Duschenes Officer Michael Pley Chief Executive COM DEV International Ltd. Officer Tim Jackson Senior Advisor MaRS Centre for Impact Investing 1 - 9 Attachment 2 – Memo: Outline of the WREDS Strategic Directions MEMORANDUM TO:Waterloo Region Area Municipal Councils FROM:Lee Parsons (lparsons@mgp.ca) DATE: July 8, 2014 SUBJECT: An outline of the Waterloo Region Economic Development Strategy (WREDS) – Strategic Directions This memorandum provides an overview of the Strategic Directions that have been developed by Malone Given Parsons Ltd. (MGP), the Steering Committee, Advisory Committee, Canada’s Technology Triangle Inc. (CTT), senior economic development staff from all eight municipalities, the many stakeholders who participated in the economic development workshops, and comments by the public. It should be stressed that this Economic Development Strategy encompasses the entire geography of Waterloo Region. It is intended, in part, as a means of aligning the efforts of all eight municipalities to achieve the common purpose of ensuring the continued prosperity of the region. 1.IntroductionaStrategyforWaterlooRegion Strategy is about making the choices and carrying out the actions that are necessary to achieve a winning aspiration. Strategy is about coordinating and amplifying the actions of many to achieve a common vision that benefits all. Waterloo Region, like all economic regions, is a complex ecosystem where shared geography, history and shared values results in an inevitable partnership and common cause, among all of the communities, people, and organizations. Unlike a corporate entity where growth, competitive advantage, risk mitigation and profit maximization are primary objectives, an economic region is far more complex. The geography encompasses many corporate, institutional and political entities each with their own visions and strategies, all of which defy simple attempts to create or form alignment of the means and ends of strategy. Political necessity helps to align strategic directions – but only to a point. As politically distinct geographies grow and press on each other and compete for jobs, people and resources, difference and political rivalries can easily become fault lines in a regional context. However, as the economic region grows, the benefits of political alignment and coherence ultimately come to outweigh the legacy differentiation and history. Economic development strategy is where history and diversity are celebrated as long as it strengthens the 1 - 10 overall ecosystem and as long as it helps to focus competitive energies against other geographies and external entities rather than be diverted to unproductive internecine competition that weakens the whole region as well as individual parts. Strategy therefore explicitly recognizes the essential imperative for cooperation, making common choices, and embarking on actions that will strengthen the economic region. Strategy articulates the collective value proposition to which all are committed. Strategy is about shared priorities, collective choices, and the alignment of actions that are necessary to improve the economy and ensure a continually improving quality of life that celebrates uniqueness and diversity within a common cause. Waterloo Region faces the opportunities and challenges of success. The region is well recognized for its history of hard work, collaboration, innovation, and entrepreneurship. This lens has focused the efforts of companies, educational institutions, local municipalities and the people of Waterloo Region. Waterloo Region is not at a crossroads or an inflection point that calls for a radical change. However, it faces competitive challenges that require a renewed consensus on its economic future and to ensure that Waterloo Region stays on the leading edge. 2.WREDSProcess&Approach TheProcess The Region of Waterloo, together with the 7 Area Municipalities, engaged Malone Given Parsons Ltd. (MGP) to undertake the development of a new Regional Economic Development Strategy. The project follows a regional economic development study completed by MGP in April, 2013 and is being led by a Steering Committee comprised of the CAOs of the 8 Municipalities, and the CEO of CTT. The Strategy has been structured as a four phase approach that is built around a comprehensive economic development and business community stakeholder engagement program, designed to be focused, efficient, effective and motivating: 1.Foundations, facts and analysis; 2.Strategic Directions – Vision, Goals and Objectives; 3.Actions; 4.Strategy Document and Approval. The Strategy process is designed to address short to long term priorities, to address the need for measuring progress, and to identify partnerships and resources required for the Strategy’s implementation. The resulting Strategy will serve as a cohesive strategic framework that is both inspirational and practical, it will become a document from which Area Municipalities and economic development partners can develop and update their individual economic development strategies where required. AConsultativeApproach The Consultant and Steering Committee recognized the wealth of knowledge, expertise and commitment to regional economic growth that exists among the business community and economic development partners across Waterloo Region. As such the approach to the development of the Strategy has and continues to have a strong emphasis on consultation. The result is a Strategy that mirrors the strengths, issues and aspirations that exist within the region. The Strategy is a document that has clear goals, objectives and actions that have been created by the many participants involved. It is this broad consultative approach that will be the foundation to ensuring that there is buy-in to the Strategy. 1 - 11 A voluntary Advisory Committee was established, comprised of individuals who are knowledgeable regarding the local economy, to provide: Comments, interpretation and information on Strategic Directions & Actions to ensure that the Steering Committee and Consulting Team are considering all issues and that they are appropriate; An external perspective on opportunities for Waterloo Region within the global context; and, Strategic advice and guidance to the project team, Steering Committee and Regional and Area Municipal Councils via the Steering Committee. The Advisory Committee have been consulted with and engaged throughout the process and have added significantly to the development of the Strategic Directions. More importantly, their involvement and support of the process and outcomes to-date are reassurance that the adopted approach has been successful in engaging the private sector. This will lead the way to a continued strengthening of collaboration between the private and public sectors in terms of economic development related activities. The CTT Board has been actively involved and has made many salient contributions to the definition of the strategic directions, and has provided input on the importance of foreign direct investment. The CTT Board has also provided advice on emerging economic opportunities and strategic priorities. A series of nine Stakeholder Workshops were facilitated in February 2014: to inform stakeholders of the process and objectives; to discuss the needs, barriers and areas of priority for each area of economic interest; to mobilize ideas; and to create a basis of support and consensus around the new Regional Economic Development Strategy. A number of major themes emerged from that process: The challenges and importance of attracting and retaining talent in Waterloo Region; The need to support existing companies and Small and Medium Enterprises to grow and prosper; The importance of business attraction and Foreign Direct Investment; The desire and necessity to improve collaboration and coordination; The requirement for an organizational framework for regional economic development; Waterloo Region – A hub of innovation and entrepreneurship; The unique urban rural dynamic of the region; Confused branding/messaging; Excellent educational institutions, providing a pool of talented people; A strengthening arts, culture, and tourism sector that requires support; The importance of the urban domain; and The need to ensure that municipal policies are aligned with and supportive of economic development. Regional and Municipal Councils, the CTT board, municipal staff and industry experts, and the public have also been engaged as part of an ongoing consultation process. Municipal economic development officers and staff have played a significant role in reviewing and revising the proposed Actions in particular. A project website was created and an Open House session was held in May 2014 to provide the public with an opportunity to become aware of and engage in the process. 3.ContextforWREDS 1 - 12 The Phase 1 Foundations Report provided research for a fact based exercise that defined the context for economic growth for Waterloo Region. The Foundations Report provided an overview of the salient economic conditions in Waterloo Region. There are three main conclusions that were drawn from Phase 1 are: 1.Waterloo Region is strong. The region has long had a successful economy that has grown and prospered by combining a strong educational and research system with the innovative, collaborative, and entrepreneurial ethic. This has stimulated strong and diverse companies in the information communication and technology sectors and in advanced manufacturing and financial services. Many companies and institutions have a global reach and perspective. These strong sectors are also consistent with an evident competitive advantage in the global value chain. These advantages are supported by a high quality of life and distinctive regional character. 2.Waterloo Region’s economic context is changing However,. The regional GDP growth is expected to slow over the short term, and to be exceeded by other Canadian and Ontario cities. While Waterloo Region has enviable success, a strong economic base, and an attractive location, other areas within the Greater Golden Horseshoe and elsewhere are competing for the same growth sectors that are represented in Waterloo Region. 3.Waterloo Region can and must respond to the challenge But. All of the elements that make the region a powerful economic location are available to attract people, ideas, capital, jobs, and success. What is required is an assertive, focused, proactive deployment of these assets to meet the challenge and to ensure a sustainable, high performance region. TheCaseforaRegionalEconomicDevelopmentStrategy 1.“Change before you have to” – Jack Welch. Waterloo Region can’t rest on its laurels – it needs to aggressively respond to new opportunities and threats. 2.Waterloo Region is strong in ICT and Advanced Manufacturing but other cities and regions within the GGH and elsewhere are targeting the same sectors. None of these locations have exactly the same strengths as Waterloo Region, but some have other strengths (e.g. Markham, Mississauga, Toronto) 3.The growth of the region, and expansion of available services, facilities, recreational, entertainment and cultural opportunities, is important in order to keep the talent pool in Waterloo Region and to attract new talent. 4.Economic Development as currently delivered in Waterloo Region is not as strategic or as focused as it should be. 5.Although the mantra is collaboration, and the folklore is barn-raising, the reality is that the layers of government make economic development activities challenging to manage, coordinate and deliver. 6.As the direct competitive influence of the GTA becomes more pronounced, Waterloo Region needs to be proactive, not reactive. 4.WREDSTheStrategicFramework The Waterloo Region Economic Development Strategy will: Define a region-wide focus for economic development; Address short to long term priorities; Identify partners and resources required for the Strategy’s implementation; Develop techniques for measuring progress; and Provide a strategic framework from which the Region, Area Municipalities and other partners can 1 - 13 develop and update their individual strategies. There are five components of the strategy: First a Vision Statement that best reflects the collective winning aspiration of Waterloo Region’s eight municipalities, institutions, and private companies. Second, a set of Strategic Goals that provide direction to the Economic Development Strategy and which broadly define the essential priorities. Third, the Strategic Objectives that need to be achieved to move toward the strategic goals Fourth, a defined suite of key Actions that is required to achieve the Objectives and Strategic Goals. Finally, a road map for activating and implementing the WREDS. 5.StrategicDirectionsTheVisionStatement The development of the Vision Statement, Strategic Goals and Objectives has been the result of an extensive and comprehensive consultative approach that included: 9 sectoral stakeholder workshops, with over 120 participants; Regular consultation with the newly establishment Advisory Committee; Input from the project Steering Committee; Consultation and input from the board of CTT; Two meetings of the joined Regional and Municipal Councils; 3 facilitated workshops with municipal staff and economic development practitioners; An Open House session; The development, maintenance and monitoring of a project website, which provided the opportunity for participation and feedback through a feedback form; and A number of meetings with private business owners. The Vision Statement The purpose of a Vision Statement is to present a concise description of the motivating aspiration for Waterloo Region’s economy. This vision not only describes a strategic direction, but also reflects the inherent strengths that differentiate Waterloo Region from other regional economies. Over the course of consultation with many stakeholders in Waterloo Region, there were common themes that emerged in various contexts. These themes included: A tradition of collaborative efforts A tradition of innovation and entrepreneurship Diversity of philosophy, talent, civic tradition. As a result of this process, the Vision Statement was defined and has received wide acceptance. “To be Locally Rooted, Internationally Competitive, and Globally Renowned” Locally Rooted – to respect, celebrate, and grow from the region’s historical roots as an industrious, entrepreneurial, creative, collaborative, problem solving community. The residents of Waterloo Region are rightfully proud of its tradition of collaboration, innovation, entrepreneurship, and resilience. Waterloo Region has a tradition of economic success that is based on these traditions. Its future is rooted in these long established values. 1 - 14 Internationally Competitive – to build on and complement the strong economic sectors within Waterloo Region. Waterloo Region is not only locally rooted, but also outward looking. Its companies and institutions play in an international field and are successful because their ideas, services and products compete successfully. Waterloo Region is mindful that it is essential to continually improve its competitive edge as a place to live and to locate business. Being innovative, entrepreneurial and internationally competitive brings global awareness of Waterloo Region. The global brand of Waterloo Region is being continually enhanced through the development of international relationships. Globally Renowned – to become a region with instant recognition, synonymous with excellence, a desired location with world-class attributes. The vision statement reflects a positive and proactive aspiration to enhance Waterloo Region’s global reputation, to focus on and communicate its competitive advantage, to always remember that sustainable success begins at home and is rooted in the values and hard work that have always made the region internationally competitive and globally renowned. 6.StrategicDirectionsGoalsandObjectives Four Strategic Goals have been identified that are the guiding principles to fulfilling the Vision for Waterloo Region. Each Goal is supported by a specific set of objectives. Goal1Tobethepremierlocationforinnovationandentrepreneurship. : Waterloo Region has a strong successful economy that has been built on a tradition of innovation and entrepreneurship. A number of sectors including the information, communication and technology sector, advanced manufacturing and financial services sectors have excelled as a result. The combination of new ideas and new technologies to form new products and services has been a fundamental generator of economic success for Waterloo Region. The new strategy for expanding the economy must include a strong and continued commitment to being a high performance region which is on the cutting edge for creating and deploying new technologies. This strategic goal is realized by achieving the following objectives. Goal1:Objectives 1.1To continue to expand the universities and college role in innovation and entrepreneurship. 1.2To strengthen the culture of innovation within existing businesses and organizations. 1.3To attract new high quality, promising, innovative organizations and businesses. 1.4To establish aggressive targets for expanding existing business, attracting new businesses, and start- ups. 1.5To promote international recognition as a world class community. Goal2:Tobethemostcompetitivelocationfornewandexpandingcompaniesand institutions. Waterloo Region needs to continually sharpen its competitive edge in order to be the most appealing region for attracting and retaining companies and institutions. It must continue to be a fertile ground for creative institutions and profitable enterprise. This means ensuring that the inputs that are essential for each type of organization are available at higher quality and at appropriate cost. This means land and locations are available, that a talented and dedicated labour force is available. This means proactive and effective decision making and a “can-do” philosophy within the local private and public sectors. The set of criteria sought by different companies and institutions will be very different from one to the 1 - 15 other. In order to become the most competitive location, the challenge for Waterloo Region is to identify these deciding factors and to outperform other regions on as many of them as possible as guided by the strategic goals. Crucial to achieving this will be a new regional approach to business retention and attraction, and an easy and professional path though the bureaucratic system. It will require the provision of readily available employment land, excellent infrastructure and transportation system, available talent, and diverse cultural, entertainment and recreational opportunities. Goal2:Objectives 2.1 To communicate a compelling value proposition to foreign and domestic companies and institutions. 2.2 To ensure that a continuous supply of diverse locations are always immediately available for new businesses, and to support the retention of existing businesses. 2.3To ensure competitive costs of location, attracting talent, and doing business. 2.4To make full use of all relevant programs available from other levels of government. 2.5To ensure fast and effective municipal decision making. . 2.6To create the most efficient transportation system to link people to companies and institutions 2.7To ensure that all local infrastructure is sufficient to meet the needs of the region. Goal3:Tobearesilient,engaged,anddynamiceconomicecosystem. Waterloo Region’s economic ecosystem is dynamic and encompasses many themes and mutually supportive components that thrive together with the unique environment of innovation and entrepreneurship. One of the components is the high growth technology sector where the barriers to entry can be low, the rewards can be sustainable, yet there is an inherent volatility. The high growth technology sector often leads the economic narrative and image of Waterloo Region. The regional economic ecosystem also includes the stalwart sectors such as manufacturing. Unlike other regions in Canada, manufacturing still represents the single largest source of employment. Another stalwart is the financial sector, which has been long established and continues to thrive even as new technology is changing the nature of the sector’s organizations. These high growth traditional sustaining sectors are supported by a full spectrum of personal service, business service, and government. The educational institutions and the research organizations are not only generators of innovation and talent; they are also major employers in their own right, and play a significant role in positioning Waterloo Region on the global stage. As they expand their academic and research programs, they stimulate local employment and productivity, and build on the region’s reputation for education and research. It is also fitting that education and research are embedded in one of Waterloo Region’s four economic goals given that investment in research and innovation is one of the strategic actions outlined in the Government of Canada’s Economic Action Plan 2013. Agricultural production and food processing are also a defining component of the regional economic ecosystem. While the supply of agricultural land is finite, the area remains an important location for agricultural and food processing industries. 1 - 16 The WREDS must focus on ensuring that this economic ecosystem remains resilient, dynamic and mutually supportive. Goal3:Objectives 3.1 To support and stimulate new and existing high growth sectors. 3.2 To support and stimulate strong traditional employment sectors. 3.3To ensure robust service sectors that support a healthy, growing economy. 3.4To nurture small and medium sized enterprise (SME). 3.5 To leverage the region’s post-secondary institutions to the fullest extent. 3.6 To support the continued expansion of the agriculture and agri-food sectors. Goal 4: To be a community of choice for talented people. Economic growth and sustainability is all about the people who continue to choose Waterloo region as a place to live, learn, work, and have families. It is the sense of place, of history, of having a unique character that is the bedrock to Waterloo Region. It is the culture of creative and diverse “do-ers” that seek a high quality of life in a unique multifaceted environment that is at once big city, urban, small town, rural, and university town. Goal 4 explicitly recognizes the need to continue to nurture the quality of life and unique character of Waterloo Region that attracts people and organizations. Goal4:Objectives 4.1To become recognized as a major location for art and culture. 4.2To create a green, sustainable, efficient region that promotes and facilitates growth. 4.3To ensure an appropriate mix of housing that reflects the needs and aspirations of current and future residents. 4.4To promote and support excellent education. 4.5To support excellent healthcare and supporting organizations. 4.6To enhance the unique sense of place and maintain the urban and rural qualities. 4.7To support a dynamic and caring not-for-profit sector. 7.DefiningtheActions The Waterloo Region Economic Development Strategy will require specific Actions to achieve the Strategic Direction. The final set of Actions will ultimately become the work plan for the new Waterloo Region Economic Development Corporation in partnership with the eight municipalities, the institutions and corporate organizations. A preliminary set of Actions have been defined through workshops and discussions with economic development staff and practitioners from within Waterloo Region. The preliminary Actions can be found on the WREDS project website (www.wreds.ca). The Actions should be considered as a “work in progress”, which illustrate the proposed approach to implementing the Waterloo Region Economic Development Strategy. 1 - 17 Attachment3‘Memo:DevelopingaNewOrganizationforRegionalEconomicDevelopment Memorandum To: Regional and Area Municipal Councils From: WREDS Steering Committee Developing a New Organization for Regional Economic Development Subject: ___________________________________________________________________ 1. Background In 2012, the Region of Waterloo and all seven Area Municipalities commenced a study entitled the “Waterloo Region Economic Development Study: Assessment of Economic Development Services and the Provision of Employment Lands” to examine both the municipal delivery of economic development services and issues around the adequate supply of employment lands. This study acknowledged there were a wide variety of activities across the region that support economic development. However, the report also recognized that a more coordinated approach to economic development in the Waterloo Region was required. The results of this study were presented at an All Council meeting and were subsequently endorsed by each of the municipal councils throughout 2013. Despite many strengths, there are a number of weaknesses in the current economic development framework indicating that the current system is not fully meeting the needs of the regional economy: Absence of a regional approach to economic development; A gap in available data; Inconsistent marketing approach; A lack of resources, particularly in the rural municipalities; Trust issues; and, An unclear understanding of stakeholder involvement in economic development. From Waterloo Region Economic Development Study: Assessment of Economic Development Services and the Provision of Employment Lands (2013) Several action items resulted from this study, including: The creation of a Waterloo Region Economic Development Strategy (currently in progress); The creation of a new Region of Waterloo Office of Economic Development (complete); A Request to amend the Municipal Act, 2001 to allow for regional participation in 1 - 18 employment land development (request made to Province); Completion of the East Side Master Environmental Servicing Plan (MESP) to advance the development of employment lands (complete); and The evaluation of options for a new Waterloo Region Economic Development Corporation (subject of this memo). Throughout the early part of 2014, the Waterloo Region Economic Development Strategy Steering Committee (consisting of the municipal CAOs in Waterloo Region and the CEO of CTT Inc.) evaluated options in order to identify a recommended structure and governance model for a new Waterloo Region Economic Development Corporation (WREDC). In addition, there has been good progress on identifying and clarifying the respective roles and responsibilities of the new WREDC, the Region of Waterloo and all seven area municipalities. The purpose of this memo is to summarize the recommendations that the Steering Committee has developed to date, to highlight issues that still require consideration, and to identify expected next steps. 2. Structure and Governance a) Structure In creating a new Regional Economic Development entity, three alternative approaches to the structure of the new organization were considered: 1. An arms-length Economic Development Corporation; 2. An arms-length Public –Private Partnership; and 3. An arms-length Regional Development Authority. The rationale for creating an arms-length entity has the following benefits: Considered a more “apolitical” mandate; Less bureaucracy in terms of program delivery and decision making; Greater opportunity to attract key community leadership across many sectors to the Board and staff; Greater opportunity to develop partnerships and bundle government programs to achieve an end; Greater opportunity to be considered regional in scope and actions; Board Chair and/or CEO have the ability to speak on behalf of the organization and to represent regional thought on pertinent or potentially divisive issues; and Ability to be an advocate with all levels of government. A Public-Private Partnership model was reviewed, but found less desirable, particularly since stakeholders and funders give up direct control, and priorities may diverge. A Regional Development authority model was also reviewed, but not a desirable fit, primarily due to the structure being outside the direct purview of any level of government, particularly the shareholders. 1 - 19 Regional Economic Development Corporation (Recommended) Based on the review of several options, it is recommended that a new Waterloo Region Economic Development Corporation (WREDC) be established. There are several benefits to this approach, including that the new entity would provide: An expanded mandate for economic development on a region-wide basis; A mechanism to address some of the gaps and challenges that have been identified with the current economic development framework; One primary point of contact for regional scale economic development activities; An opportunity to align and coordinate region-wide strategic directions, objectives, resources and initiatives; and A role in supporting and strengthening collaboration and communication with all stakeholders. In addition, an independent or arms-length regional economic development corporation is a model that is widely used in a Canadian context. Its history goes back several decades, and there have been refinements and adjustments to suit local conditions. The main features of this type of organization are: "Arms-length", not-for-profit corporation; Accountable to key "shareholders" (primarily the Region and Area Municipalities); Governed by a Board of Directors (responsible for oversight and direction, including hiring and management of CEO); Reports progress on deliverables to the stakeholders on an agreed upon, usually annual, timeframe. There are a number of examples of Regional Economic Development Corporations that can be referenced. For an example of these, please see Attachments A and B. b) Governance Establishing a relevant and sustainable governance model will be critical to the overall success and effectiveness of a new Waterloo Regional Economic Development Corporation (WREDC). The primary shareholders of the new WREDC will be the Region and the Area Municipalities, as they are expected to be the principal funders. The proposed governance structure outlined below is based on the typical approach employed by many other Economic Development Corporations. It includes a number of supporting groups, all with specific mandates and roles but led by the Board of Directors. WREDC Board of Directors: A Skills-Based Model (Recommended) The Board of Directors is the primary oversight provider for the organization. While it will seek valuable input and insights from the funding partners, possibly from one or more Advisory Committees and the greater community, it holds the responsibility for ensuring best practices in terms of governance. The Board functions would include direction 1 - 20 setting, strategic planning, monitoring performance, financial oversight, hiring of the CEO and empowering and holding the CEO accountable for achieving desired results. A Board size of 9 to 12 members is felt to be a workable number and is recommended. It is also recommended that the Board be a “skills-based” board, rather than a board that includes representatives from specific organizations, or individuals who hold specific positions. It will be important to ensure that the Board has: An appropriate range and mix of skills; Individuals from a cross-section of various sectors of the Region’s economy; Individuals from a variety of geographic areas/municipalities within the Region. Given these broad criteria, it is anticipated that the majority of the Board members will be individuals working in the private sector. A skills-based Board has the greatest ability to be a high functioning Board. Developing the criteria regarding desired skill sets will be important, but there are several skills that would typically stand out. Having members with specific strengths in the understanding and operations of finance, marketing, law, governance, and business development would be a few of these skills. In the end, it is important to have people with the following attributes as well: Be recognized as a leader within their profession or industry, and by extension a “community leader”; Have a strong understanding and experience in and on Boards of Directors; Have a strong understanding of the Waterloo Region; its economy, its strengths and challenges and an ability to be a critical thinker in terms of approaches to raise the region’s economy and profile; Be a team player; and Be a consensus builder. Ultimately, the skills, experience, contacts and attitude/approach of the board members will be critical to the organizations success. This will be more important than the organization or sector that they work within and the specific community within the region that they live or work in. Ideally, there will be a Board that is a good representation of the region’s geography, and its sectors, but key is finding the people with the critical skill sets. Steering Committee (Economic Development Implementation Committee) A Steering Committee of the municipal CAOs and the CEO of CTT has been established in order to provide direction and oversight to the Waterloo Region Economic Development Strategy (WREDS), currently underway. This group is responsible for bringing any resulting recommendations to their respective Councils for direction and carry through, and it should be maintained in some form. Building on the existing framework, it may be appropriate that this Steering Committee evolve into the Economic Development Implementation Committee for the creation of 1 - 21 the new Regional Economic Development Corporation. Key responsibilities could include: Developing skills criteria for Board of Directors (with input from WREDS Advisory Committee); Soliciting and vetting of nominations for the Board of Directors; Supporting the Nominating (Selection) Committee as needed (see below regarding Nominating Committee); Working with the newly formed Board on Corporate letters patent (articles of incorporation), operational protocol and budgeting; and Effective liaison with all municipal Councils until such time as the new Corporation is well enough established to liaise on its own. Following the establishment of the Board of Directors, it is anticipated that the relationship between the Implementation Committee and the new WREDC could evolve. For example, the Implementation Committee could be expanded to include other leaders within the local economic development framework (particularly other associated implementing organizations). Further, key responsibilities may change to fulfill more of an advisory/coordination function with the Senior Management team, with a more focused mandate relating to the alignment and implementation of key deliverables and the two-way communication with partner organizations (municipal councils, staff, and other stakeholders). This will allow for a strong connection with the Senior Management of the various funding partners, critical to ensuring alignment and the strategic employment of resources related to various economic development initiatives region- wide. Nomination/Selection Committee It is important that the process for the selection of Board members be open, transparent and credible to both public and private sector stakeholders. This is particularly true for the initial board to ensure the new organization establishes early credibility. Accordingly, it is recommended that a Nomination/Selection Committee comprised of public and private sector leaders be established with the responsibility for appointing members of the Board of Directors of WREDC. In particular, this Committee should both provide a linkage between the shareholders, and bring public and private-sector leaders together. Consequently, it is recommended that the Nominating Committee be comprised of the Regional Chair, the three City Mayors, one Township Mayor, and three individuals selected by the WREDS Advisory Committee. The Nominating Committee is expected to consider candidates that are identified through an open call for nominations following initial screening by the Implementation Committee. A Nomination/Selection Committee structured in this way would provide an appropriate linkage between WREDC and the Region and Area Municipalities, who will provide most of the initial funding for the organization. It will ensure that perspectives of the municipal funders and the private sector are appropriately considered in establishing the 1 - 22 new Board. It will also provide one accountability mechanism between the municipal funders and WREDC, without the municipal funders all needing to be represented on the Board. This should provide an appropriate balance between creating an arms length, skills-based organization, and maintaining a degree of accountability to the municipal funders. Other Potential Committees the Board may wish to consider establishing There are a variety of supporting committees that the Board may wish to consider establishing over time. These committees could provide valuable and efficient means of checking in with people and organizations who are on the “front line” of our economy in a variety of capacities. However, it should also be made clear that the decision-making role of the new Regional Economic Development Corporation (relative to its mandate, and enunciated through such documents as its Letters Patent and strategic plans), remains with the Board. Some potential future committees that should be considered include: Economic Advisory Committee. A committee of high level regional leaders who can share their influence, wisdom and interest in the regional economy, but are unable to consider Board membership for a variety of reasons. The Committee would be expected to meet periodically or on an issue-specific basis; High Value Sector Committees. One or more committees could be established to discuss sector-specific opportunities or challenges on an as-needed basis, or on an ongoing basis (e.g. to monitor some of our key economic sectors); and Municipal Liaison Committee. 3. Roles and Responsibilities It is recognized that there are many key players (private, public and not-for-profit) that make up the overall economic development framework or “ecosystem”. While the new Waterloo Region Economic Development Corporation will be a key player, it will not be the only entity responsible for the delivery of a wide range of related services. Further, it is recognized that in order to foster long term, successful economic development in the region, it will be important to ensure that five key activity areas (or pillars) are appropriately addressed collectively by all service providers. The pillars are: 1. Excellence in creating an entrepreneurial culture; 2. Excellence in business retention and expansion; 3. Excellence in investment attraction; 4. Excellence in marketing and communication; and 5. Excellence in community capacity building. For more information on these five pillars, please see Attachment C. The following outlines the proposed roles and responsibilities of key public organizations, at least at the outset. Further refinement of these roles is anticipated to occur during the more detailed implementation and transition planning in the Fall of 2014. 1 - 23 Waterloo Regional Economic Development Corporation As the primary “voice” and face of Economic Development in Waterloo Region, it is proposed that the WREDC will take on a variety of functions that are best done at a regional level such as: Overall management of the regional economic development strategic plan and coordination with other stakeholders; Investment attraction to Waterloo Region – including building a strong case (value proposition) for investing in the region’s key growth industries; Liaison with Provincial and Federal government efforts to attract industry and grow key sectors of the economy; Collaboration with other economic jurisdictions for the broader promotion of Waterloo Region; Marketing and promotion of the region; Key business sector development activities; Talent development and people attraction (working with partners); Data and research to support regional economic development activities; and Coordination of area municipal efforts in retaining and supporting the expansion of “regional scale” businesses. Area Municipalities (Economic Development) The Area Municipalities (cities and townships) will continue to play an integral part in the delivery of local economic development services. Below is a sample of the key roles they will continue to undertake: Community promotion; Land and real estate development; Point of contact for business into Area Municipal government (zoning, etc.); Business retention and expansion activities; Investment attraction and collaboration with WREDC; Ensure area municipal government activities are aligned with the Regional Economic Development Strategy; and Establish protocol for dealing with investor prospects within the Area Municipal organization. Region of Waterloo (Office of Economic Development) With the establishment of the new Office of Economic Development within the Region of Waterloo, it will be important to distinguish functions from the WREDC and from the Area Municipalities. Key functions identified at this point will include: Data and research support for regional economic development efforts including key industries (i.e. information and analytics) (this function could ultimately be assumed by the WREDC); Develop and maintain an inventory of available land for development/ employment purposes (this function could also be assumed by the WREDC); 1 - 24 Point of contact for business development inquiries/activities within the Region of Waterloo (corporately); Ensure Regional government activities are aligned with the Regional Economic Development Strategy; and Establish/coordinate a protocol for dealing with investor prospects within the Regional organization. Other key (public-facing) stakeholders in the Waterloo Regional Economic Development Strategy There are more than two dozen organizations, from business groups to educational institutions that have a role to play in the implementation of the Regional Economic Development Strategy. A key objective is to ensure these stakeholders see themselves in the plan and hold themselves accountable for their roles and responsibilities as well. Examples include: Accelerator Centre® and Communitech: Incubating and supporting tech and high growth potential entrepreneurs; Small Business Centres: Providing general small business support and services and ensuring a thriving small business climate in the region; Workforce Planning Board of Waterloo Wellington Dufferin: Workforce development and labour market planning; Greater Kitchener-Waterloo and Cambridge Chambers of Commerce – supporting the growth and development of businesses within Waterloo Region. Post-secondary institutions: University of Waterloo, Wilfrid Laurier and Conestoga College – talent development, research and development, sector support, etc. 4. Conclusion and Expected Next Steps Much progress has been made since June 2013 on several key initiatives. In addition, a collaborative, coordinated and inclusive approach continues to remain the focus of all the work underway. Establishing a new framework for economic development represents a significant change – the need to plan for and facilitate a smooth transition is a key priority. To this end, staff will continue to develop the various implementation components of the WREDS and WREDC (including transition strategy and funding/ budget implications) for future consideration and decision by Municipal Councils. Throughout this period, it is expected that Canada’s Technology Triangle Inc. will continue to operate throughout the planning and set-up phase of the new WREDC (2014-2015). Further, it is recognized that there is an opportunity to merge key assets with the new WREDC, building on the strength and expertise that already exists and to maintain momentum. It is anticipated that the new WREDC will be fully functional by January 1, 2016. 1 - 25 Next Steps There are several next steps that will move this work forward. They include: Completing the Waterloo Region Economic Development Strategy and refining the associated Action Plan; Developing a comprehensive Implementation/Transition Plan (Fall 2014); Presenting final recommendations for Municipal Council decision/ coordinated with 2015 Budget Process (Q1 2015); WREDC Establishment/ WREDS Implementation (2015); and New WREDC fully operational by January 1, 2016. Attachments: AttachmentAEconomicDevelopmentCorporationExamples AttachmentBSummaryoffindings:ReviewofCanadianEconomicDevelopmentEntities AttachmentCFivePillarsofEconomicDevelopment 1 - 26 Attachment A - Economic Development Corporation Examples 1 - 27 Attachment B - Summary of findings: Review of Canadian Economic Development Entities The vast majority of jurisdictions in Canada with at least 50,000 residents have a regional agency overseeing economic development. St. John’s and Charlottetown are notable exceptions but as they are the dominant urban centres, provincial economic development efforts are centred on them. In most cases, the municipalities involved in the regional development agency o also have internal economic development staff as well but there is a clear delineation of roles between the city and regional agencies. The Boards of Directors include business leaders and representatives from key public institutions such as universities. Half of the organizations have some government representation on the board of directors. Several boards have mayors and councillors directly on the board of directors and two others have ex officio representation from City Hall. 70 percent these agencies are relying on private sector funding for at least a portion of their annual operating budget. Municipal governments are the core funders of the regional agencies accounting for between 40% and 80% of annual funding. All of the agencies have a mandate to attract industry and investment to their region. A majority have initiatives related to people attract and talent retention. Around half of the regional economic development agencies have small business counselling and support services. In the other half of the jurisdictions reviewed small business counselling and support services are offered by another government funded organization or organizations. Most are involved in targeted sector development efforts. All provide promotional materials and marketing for the region. The majority provide some form of economic scorecard on regional economic performance. 1 - 28 Attachment C – Five Pillars of Economic Development Creating and nurturing an entrepreneurial culture: 1. those activities within the region that acknowledge the contribution that small business has on the health and welfare of the Waterloo region. This is an historical fact and must be fostered to ensure a healthy mix of a variety of home grown business and to assist with youth retention. Retention: 2.The majority of jobs in any region are dependent upon local business growing and flourishing by establishing new markets, enhanced productivity, marketing and leveraging their abilities. It is easier, more cost effective and more sustainable to assist and grow our existing base than to attract new investment into the region. Investment attraction 3.: continues to be an important means to grow a regional economy and while its numbers will not match that of growth in our local business base, it is critical to have a robust approach in place centred on business attraction. With it comes new skills, new markets, and new opportunities and enhanced creativity, and strengthens our region’s international status. Marketing 4.: of the region to our internal residents and businesses as well as to the world is essential to position the community as a great place to live, work and invest in. This is an area that requires significant and somewhat immediate attention. community 5. The final but in many ways the largest pillar of economic development is capacity building or ensuring that the human resources, services and infrastructure align and lift the other four pillars. Land development, partnerships with post secondary education facilities, health care, transportation infrastructure and strategic planning are some of the key elements of this pillar. 1 - 29