HomeMy WebLinkAboutCAO-16-019 - August Business Plan Status Update
REPORT TO: Finance & Corporate Services Committee
DATE OF MEETING: October 3, 2016
SUBMITTED BY: Laurie Majcher, Manager Strategy & Business Planning, 519-741-2200
ext.7817
PREPARED BY: Jennifer MacLean, Corporate Planning Analyst, 519-741-2200 ext.7263
WARD (S) INVOLVED: All Ward(s)
DATE OF REPORT: September 22, 2016
REPORT NO.: CAO-16-019
SUBJECT:Business Plan Status Update – August 2016
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RECOMMENDATION:
For Information
BACKGROUND:
The City of Kitchener 2015-2018 Strategic Action Plan consists of priorities and strategies that
are intended to drive our business forward. Having staff commitment to integrate this work into
the ongoing operation of the organization provides a management framework that creates
clarity and focus for following through on the promises made to the community in the plan.
Every action item on this list is designed to make progress on the priorities in the strategic plan
and the community vision to build an innovative, caring and vibrant community.
All of the action items from the City of Kitchener Strategic Action Plan, including 112 projects
and 32 ongoing initiatives were incorporated into the 2016 corporate Business Plan. The
status of projects on the Business Plan is reported to Council three times per year, and
progress for ongoing initiatives is reported annually at year-end. A general summary of the
City’s progress is posted on the business plan status update webpage of the city’s website,
along with the details of key accomplishments and key planned events for each project. The
intention of sharing this information regularly is to demonstrate full transparency and
accountability on the commitments the organization has made to the public through the plan.
The purpose of this report is to provide Council with the second of three updates on the status
of all active business plan projects as of August 31, 2016. The status updates will illustrate the
degree to which the organization is making meaningful progress on strategic priorities and
following through to completion on projects that are started, while delivering on the day-to-day
needs of the community and responding to unanticipated demands along the way.
*** This information is available in accessible formats upon request. ***
Please call 519-741-2345 or TTY 1-866-969-9994 for assistance.
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REPORT:
There are currently 79 active projects on the 2016 Business Plan. Below is a chart that depicts
the overall status of the active projects.
TOTALPROJECTS
Completed or On Track
79
COMPLETED
7
ONTRACK
61
86%
DELAYED
9
ONHOLD
2
Significant progress has already been made on a number of projects so far this year with the
following notable achievements:
External Website Review (OG1): The website review has been completed and
recommendations finalized. Implementation of the recommendations includes rewriting
content as necessary, completing accessibility updates, finalizing content writer list and
discussing with vendor for update schedule.
Implement the e-Participation Strategy (OG6): Within four months of launching, we have
reached over 1000 registered users on the Engage Kitchener platform, far exceeding initial
expectations. Users have a 94% satisfaction rating when using the platform.
Central Stations RT Station Area Plan (NB2): The plan has been completed and was
approved by Council in May 2016 (report CSD-16-015).
Stormwater Master Plan (SE2): The Integrated Stormwater Management Master Plan
Environmental Assessment has been completed. An implementation plan is currently being
finalized and will describe in which order and priority various projects will be completed in
and introduce the new stormwater management policy.
Create an Office of Strategic Partnerships (CS26): The Office of Strategic Partnerships
(OSP) was established and announced in April with its first Municipal Partnership Policy
steering committee meeting held in July.
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Harmonized Sales Tax (HST) Review (CS26): An external sales tax recovery firm
performed an HST analysis and review covering 2012-2016. The city’s current practices
were validated and no recommendations for changes were received.
st
As of August 31, 86% of all active projects are completed or on track to be completed by the
planned end date. The past two years have seen an improvement in the number of projects
that are on track as of the August month end update. A number of projects have experienced
minor delays (Corporate Technology Strategic Plan & Digital Strategy, Records Retention
Improvements, Stormwater Master Plan and City Hall Outdoor Spaces Master Plan) and are
expected to be completed by the next reporting period. The status of the remaining delayed
projects is expected to be “On Track” by the next reporting period, December 2016. The
Contracts Process Review has been cancelled due to lack of staff resourcing.
A full listing of all active projects on the 2016 Business Plan and their status as of August 31,
2016 can be found in Appendix A.
ALIGNMENT WITH CITY OF KITCHENER STRATEGIC PLAN:
The recommendation of this report supports the achievement of the city’s strategic vision
through the delivery of core service.
FINANCIAL IMPLICATIONS:
None
COMMUNITY ENGAGEMENT:
INFORM – This report has been posted to the City’s website with the agenda in advance of the
council / committee meeting.
ACKNOWLEDGED BY:
Jeff Willmer, Chief Administrative Officer
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