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HomeMy WebLinkAboutFCS-16-184 - T16-097 Telecommunications - Primary Rate Interface (PRI) Services REPORT TO: Committee of the Whole DATE OF MEETING: 2016-12-12 SUBMITTED BY: Michelle Palmer, Director of Supply Services 519-741-2200 ext. 7214 PREPARED BY: Michelle Palmer, Director of Supply Services 519-741-2200 ext. 7214 WARD(S) INVOLVED: N/A DATE OF REPORT: 2016-11-10 REPORT NO.: FCS-16-184 SUBJECT: T16-097 Telecommunications – Primary Rate Interface (PRI) Services ___________________________________________________________________________ RECOMMENDATION: That Tender T16-097 Telecommunications – Primary Rate Interface (PRI) Services, be awarded to Rogers Communications Canada Inc., Brampton, Ontario, at their tendered price of $72,480., plus H.S.T. of $9,422.40, for a total of $81,902.40, for a two (2) year term, with an option to renew for one (1) additional two (2) year term. BACKGROUND: The City uses Primary Rate Interface (PRI) services to provide our main telecommunications connections to the public telephone network. These services have typically been provided by Bell Canada but due to available competition through new technology options for these services and the need for the City to look to add new features that will improve the resiliency of our telecommunications services; the City recently released a tender for these services. As part of the business continuity planning completed in recent years, it was identified that our inbound telecommunications calls would benefit from having the ability to fail over to a remote site in the event of a telecommunications provider disruption or a hardware failure in our telephone system. The PRI services within this contract will provide that level of continuity ensuring that calls to the City’s main lines (e.g. Corporate Contact Centre and 741-2200) can always be answered. *** This information is available in accessible formats upon request. *** Please call 519-741-2345 or TTY 1-866-969-9994 for assistance. 1. iii. - 1 The annual spend for these PRI services in 2015 is $70,167.60 before taxes. The actual spend will depend on the level of activity throughout the term of the contract. REPORT: Tenders were advertised publicly on the City of Kitchener website and the Internet through the Ontario Public Buyers Electronic Tendering Information System. Documents were downloaded by ten (10) interested parties and by the closing date of Thursday October 27, 2016, six (6) tenders had been received. The following tenders were received: Bid Price Rogers Communications Canada Inc. (Bid 1) Brampton ON $ 81,902.40 * Rogers Communications Canada Inc. (Bid 2) Brampton ON $106,446.54 TELUS Communication Company Toronto ON $109,808.88 Bell Canada (Bid 1) Mississauga ON $111,924.24 Zayo Canada Inc. Toronto ON $113,096.91 Bell Canada (Bid 2) Mississauga ON $157,411.53 The estimated annual cost for the PRI and related telecommunications services has decreased approximately 42% from the previous year. The tender allowed for vendors to submit bids that interface to our telecommunications systems using PRI services with options on equipment and technology used to provision the services. This enabled vendors to submit multiple bid options. The tenders were reviewed by C. Hassarajani, Manager of Client Services, R. Cator, Telecommunications Analyst, and M. Palmer, Director of Supply Services, who concurs with the above recommendation. ALIGNMENT WITH CITY OF KITCHENER STRATEGIC PLAN: The recommendation of this report supports the achievement of the city’s strategic vision through the delivery of core service. 1. iii. - 2 FINANCIAL IMPLICATIONS: The net cost for this tender (A), is fair and reasonable for a purchase of this scope and the upset limit is within the budget allowance (B) provided within the budget. Funding for this tender is included within the approved reserve budget. The estimated surplus (D) will remain within the Telephone Reserve Fund to fund future purchases. T16-097 Telecommunications - Primary Rate Interface (PRI) Services Estimated Cost for this Tender T16-097 costs including HST 81,902.40 less: HST rebate on tender (8,146.75) Net Cost Being Awarded 73,755.65 A Projected Additional Costs - Total Estimated Cost for this Tender $ 73,755.65 C Budget for this Tender Telephone Reserve Fund $ 140,000.00 B Estimated Surplus for this Tender (B - C) 66,244.35 D COMMUNITY ENGAGEMENT: INFORM – This report has been posted to the City’s website with the agenda in advance of the council / committee meeting. PREVIOUS CONSIDERATION OF THIS MATTER: Not applicable ACKNOWLEDGED BY: Dan Chapman, Deputy CAO & City Treasurer, Finance and Corporate Services 1. iii. - 3