HomeMy WebLinkAboutFCS-17-116 - P16-055 Mobile Workforce Management System
REPORT TO:Committee of the Whole
DATE OF MEETING:2017-06-05
SUBMITTED BY:Michelle Palmer, Director of Supply Services
519-741-2200 ext. 7214
P
REPARED BY:Steve Rudak, Buyer,519-741-2200 ext. 7213
WARD(S) INVOLVED:ALL
DATE OF REPORT:2017-05-11
REPORT NO.:FCS-17-116
SUBJECT:P16-055 Mobile Workforce Management System
___________________________________________________________________________
RECOMMENDATION:
That Proposal P16-055 Mobile Workforce Management System, be awarded to
Clevest Solutions Inc., Richmond,British Columbia, at their proposed price of
$519,947., plus H.S.T. of $67,593.11, for a total price of $587,540.11.
BACKGROUND:
The mobile workforce management systemis a software interface to SAP andwill
replace the current manual intensive paper based system used to manage gas and
water activities by enabling natural gas and water meter based transactions to be
generated and scheduled through SAP service orders andthen completed from a
mobile device by a Utilities technician while in the field.
The automation of field activity related to the City’s waterandnatural gas infrastructure
and additionally therental water heaterprogramwill increase efficiency and provide a
seamless integration with other systems within the City.
Thismobile workforce management software interfacewill also replace thein house
dispatching system and the various manual paper based processes used to manage
rental water heater serviceand utility meter services by enabling Utility Dispatchersto
schedule and dispatch field technicians in real time based on a variety of flexible options
ultimately havingadministrative work to be completed from a mobile device while in the
field.
The mobile workforce management system will be implemented in phases yielding
benefits and efficiencies to each business area as each phase is completed.
*** This information is available in accessible formats upon request. ***
Please call 519-741-2345 or TTY 1-866-969-9994 for assistance.
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REPORT:
This Proposal was advertised publicly on the City of Kitchener website and the Internet
through the Ontario Public Buyers Electronic Tendering Information System.Proposal
documents were downloaded by fifteen (15)interested parties and by the closing date
of Monday December 12, 2016,six (6)proposals had been received.
The proposals were reviewed by L. Jones, Utilities Engineer, A. Mick, Utilities Engineer,
G. Kay, Business System Project Manager, D. Chapman, Business Analyst, D. Oswald,
Supervisor of Customer Service, and S. Rudak, Buyer, who concur with the above
recommendation.
The following proposals were received:
BlueIT GroupInc TorontoON
Capgemini Canada Inc. Toronto ON
CGI Information Systems and Management Consultants Inc.Toronto ON
Clevest Solutions Inc.Richmond BC *
SAP Canada Inc. TorontoON
Tensing USA LLC Rockville MD
The proposals were rated on the following criteria:
Management Capability
Technical Capability
Financial Merit
ALIGNMENT WITH CITY OF KITCHENER STRATEGIC PLAN:
The recommendation of this report supports the achievement of the city’s strategic
vision throughthe delivery of core service.
FINANCIAL IMPLICATIONS:
The net cost for this tender (A), is fair and reasonable for a purchase of this scope and
the upset limit is within the budget allowance (B) provided within the budget. The
Operating costs are for 10 years annual maintenance. The estimated surplus (D) for
capital costs will remain within the capital account to fund the second phase of the
project beginning in 2018.
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P16-055
Mobile Workforce Management System
as at May 17, 2017
2018-20272017
Estimated Cost OperatingCapitalTotal
Proposal P16-055 costs, including HST152,490.11 435,050.00 587,540.11
less: HST rebate(17,543.11)(50,050.00)(67,593.11)
Net Cost Being Awarded$134,947.00$385,000.00 $519,947.00 A
Projected Costs: -
Staff Time -data conversion100,000.00 100,000.00
Total Estimated Cost for this Phase of $134,947.00 $485,000.00 $619,947.00 C
Work
Funding Available
Operating Costs$134,947.00 134,947.00
Capital Costs493,409.71 493,409.71
Total Budget for this Phase of Work$134,947.00 493,409.71 628,356.71 B
Estimated Surplus for this Phase of Work - $8,409.71 $8,409.71 D
(B -C)
COMMUNITY ENGAGEMENT:
INFORM – This report has been posted to the City’s website with the agenda in
advance of the council / committee meeting.
PREVIOUS CONSIDERATION OF THIS MATTER:
Not applicable
ACKNOWLEDGED BY: Dan Chapman, Deputy CAO & City Treasurer, Finance and
Corporate Services
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