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HomeMy WebLinkAboutFCS-17-182 - Uncollectable Misc Receivables Account Write-offREPORT TO: Finance and Corporate Services Committee DATE OF MEETING: December 4, 2017 SUBMITTED BY: Joyce Evans, Director of Revenue/Deputy City Treasurer,519- 741-2200 extension 7895 PREPARED BY: Saleh Saleh, Supervisor of Taxation and Cash Management 519- 741-2200 extension 7346 WARD(S) INVOLVED: ALL DATE OF REPORT: September 30, 2017 REPORT NO.: FCS-17-182 SUBJECT: Uncollectable Miscellaneous Receivable Accounts Write-off ___________________________________________________________________________ RECOMMENDATION: That uncollectable Miscellaneous Receivable Accounts amounting to $31,695 be written off against the Allowance for Doubtful Receivables. BACKGROUND: As per council policy I-517 Utility and Miscellaneous Receivable policy, approval from Council is required for accounts to be written-off and sent to an outside collection agency for third party collection efforts. This report represents Miscellaneous Receivables accounts that are deemed to be uncollectable by collections staff. Miscellaneous Receivables represent services that miscellaneous receivables include Direct Detect for alarm monitoring, Parking and Cemetery sales. Property tax andutility accounts are not included in miscellaneous receivables. REPORT: Staff are recommending that accounts totalling $31,695 be written off and forwarded to a collection agency. Staff have worked diligently in attempting to collect on these accounts but have not been successful in the process. The collection procedures staff have undertaken include: *** This information is available in accessible formats upon request. *** Please call 519-741-2345 or TTY 1-866-969-9994 for assistance. 1 - 1 Sending customers statements and demand letters. Verbal request by telephone or in person. Negotiating revised payment terms. Applying any deposits held to the outstanding amounts. permitted by the Municipal Act. The current amount being recommended to be written off relates to 53 customer accounts for services provided in the following areas: By-Law Enforcement214 Cemeteries 14,123 Communication and Marketing1,823 Community Services988 Operations384 Parking 13,715 Utilities (Cuts/Repairs)448 Total 31,695 The cumulative amount of write-offs identified in this report equal $31,695 and relate to the years 2015, 2016 and 2017. The cumulative write-offs are shown in the table below and the average is well below the targeted upper limit for write-offs set at 0.3% previously approved by Council. Miscellaneous Receivables Write-off CumulativeTotal $ InvoicedWrite-offs as a Write-offs for the YearYear to Date% of Sales 2017$ 9,231$ 15,653,3360.0590% 2016$ 30,239$ 17,350,4590.1743% 2015$ 43,061$ 18,483,5690.2330% 2014$ 53,107$ 20,886,9530.2543% 2013$ 38,629$ 20,344,5700.1899% Total$ 174,267$ 92,718,8870.1880% ALIGNMENT WITH CITY OF KITCHENER STRATEGIC PLAN: The recommendation of this r vision through the delivery of core service. 1 - 2 FINANCIAL IMPLICATIONS: The uncollectable accounts will be written off against the Allowance for Doubtful Receivables account. COMMUNITY ENGAGEMENT: committee meeting. PREVIOUS CONSIDERATION OF THIS MATTER: Not applicable. ACKNOWLEDGED BY: M.Goldrup, Acting Deputy CAO, Finance and Corporate Services. 1 - 3