HomeMy WebLinkAboutCompass Kitchener - 2018-02-07COMPASS KITCHENER ADVISORY COMMITTEE MINUTES
FEBRUARY 7, 2018 CITY OF KITCHENER
The Compass Kitchener Advisory Committee met this date, commencing at 4:01 p.m.
Present: Mr. L. Collins, Chair
Ms. J. Stephens -Wells, Ms. A. Sare, Ms. L. Gazzola and Messrs. A. Hammoud, J. Brown
and R. Villamar
Staff: L. Majcher, Manager of Strategy & Business Planning
J. MacDonald, Community Engagement Consultant
L. Korabo, Executive Assistant to the CAO / Committee Administrator
UPDATE ON STRATEGIC ACTION PLAN
Ms. L. Majcher shared an update on the Strategic Action Plan accomplishments achieved in
the September — December 2017 timeframe and requested Committee members consider this
information in tandem with the content of the draft Report Card (to be considered later this
date) and give thought to whether or not any of these accomplishments should be specifically
referenced in the Report Card.
The following updates were provided under each of the five Strategic Directions:
• Open Government
o Community Engagement Policy— approved;
o Open by Default Strategy — implemented;
o Customer Service — training completed; citizen survey completed;
service review to commence shortly.
• Strong & Resilient Economy
o Arts & Culture Strategy— cancelled;
o Urban Vitality and Special Events Strategy — delayed.
• Safe & Thriving Neighbourhoods
o Neighbourhood Strategy—approved;
o ION Station Area Plans — two more completed;
o Growth Management — on track for Provincial target.
• Sustainable Environment & Infrastructure
o Bee City Declaration — approved;
o Energy Demand Management Program — progress continues;
o Asset Management Plans — two new categories in place.
• Effective & Efficient City Services
o Narrowband / IoT Network— implemented;
o Civic Innovation Lab — opened;
o LEAN Management training — completed.
REVIEW AND APPROVAL — REPORT CARD
Ms. L. Majcher thanked members of the Committee who contributed to the writing of the
Report Card. The Committee was circulated with a draft and requested to review each section
in detail, as a final edit. Following today's review, Ms. Majcher will request that
Communications staff undertake a final review for formatting and writing style.
A summary of top strengths as well as items still requiring attention was displayed for each of
the five sections. Prior to beginning its review, members discussed the need to have
concluding remarks as part of the Report Card. It was agreed a concluding statement sharing
the Committee's desire that the City find additional ways to share its progress on projects with
citizens and to invite citizens to provide their feedback on the Report Card, be added. It was
noted the email for Compass Kitchener is shown on the Report Card's cover page; therefore,
the concluding statement and invitation for feedback should be added to the back cover page.
Compass Kitchener then reviewed content and agreed to the final revisions, as discussed, for
all five sections: Effective & Efficient City Services; Sustainable Environment & Infrastructure;
Strong & Resilient Economy; Safe & Thriving Neighbourhoods; and, Open Government.
Messrs. A. Hammoud and R. Villamar and Ms. L. Majcher to update portions of the Report
Card as discussed. Ms. L. Majcher agreed to share the final Report Card at the Committee's
next meeting.
COMPASS KITCHENER ADVISORY COMMITTEE MINUTES
FEBRUARY 7, 2018 - 4 - CITY OF KITCHENER
ASSIGNMENT OF REPORT CARD `GRADES'
All Compass Kitchener members then participated in the assigning of a grade to each of the
five areas of the Report Card. Using the consensus method, agreement on an appropriate
grade demonstrating the members' opinions on how the City has progressed, was determined.
On motion by Ms. J. Stephens -Wells,
it was resolved:
"That Compass Kitchener approves of the grading of the five areas contained in the
2017 Citizen Report Card, as discussed."
Ms. Majcher advised that it has been the practice of Compass Kitchener, to present the results
of the Annual Report Card to City Council. She noted the next opportunity to attend a Council
meeting is Monday, February 26th at 7 p.m. A five-minute presentation would be provided to
elaborate on the Report Card results and provide explanations for the grading. An opportunity
for questions from the members of Council would follow. Ms. Majcher requested volunteers to
attend Council and make the presentation. Several members indicated interest; however,
were unable to commit to the February date given the short timeline. It was agreed to delay
the presentation until Monday, March 19th. Messrs. J. Brown and L. Collins and Ms. J.
Stephens -Wells agreed to develop and deliver the presentation. It was agreed the
presentation group would share a draft of their presentation at the Committee's March 7th
meeting.
COMMUNITY SURVEY — UPDATE
With regard to the upcoming community survey to gather input on citizen expectations for the
next four-year period, Ms. Majcher reported she had discussions with Purchasing staff on the
`Request for Proposal' document; however, as it was agreed Environics is the only company
capable of undertaking the survey and their proposed cost is below the threshold requiring a
public process, an agreement with Environics to conduct the community survey has now been
executed. The Committee was advised a meeting of the Community Survey sub -committee
has been scheduled at which time survey questions will be drafted. A second meeting will be
held with Environics representatives to review finalize survey questions. Once finalized,
Environics will conduct a telephone survey and are anticipating the results will be available in
early April. The sub -committee will then meet with Environics to obtain high-level survey
results. At the full Committee meeting on May 2nd, all survey results will be shared and this will
be followed by a presentation to Council on May 7th
It was noted Ms. J. MacDonald, Community Engagement Consultant, has begun preliminary
work on the community engagement on strategic priorities which will follow the release of the
survey results. More details on this will be shared as they are developed.
REVIEW OF 2018 WORK PLAN
Members were circulated with the Committee's work plan approved in 2017. Ms. L. Majcher
suggested a review be undertaken due to a change in membership and possibly in sub-
committee interest / availability. Committee members were requested to review the work plan
in the near future and advise L. Majcher of any required changes. An updated work plan will
be presented at the March meeting for final review and approval.
With regard to the Spring 2018 meeting of Committee Chairs, it was suggested the scope of
the meeting be expanded to an `All Committees' format and be used for community
consultation. It was recommended the sub -committee meet prior to the March meeting to
begin event planning.
ADJOURNMENT
On motion, the meeting adjourned at 6:03 p.m.
L. Korabo
Committee Administrator