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HomeMy WebLinkAboutFIN-19-010 - Uncollectable Miscellaneous Receivable Accounts Write-offREPORT TO:Community & InfrastructureServices Committee DATE OF MEETING:February 25, 2019 SUBMITTED BY:Saleh Saleh,Director of Revenue, 519-741-2200 extension 7346 PREPARED BY:Saleh Saleh, Director of Revenue, 519-741-2200 extension 7346 WARD (S) INVOLVED:ALL DATE OF REPORT:February 1, 2019 REPORT NO.:FIN-19-010 SUBJECT:Uncollectable Miscellaneous Receivable Accounts Write-off ___________________________________________________________________________ RECOMMENDATION: That uncollectable Miscellaneous ReceivableAccounts amounting to $50,985be written off against the Allowance for Doubtful Receivables. BACKGROUND: As per council policy FIN-FEE-517Utility and Miscellaneous Receivable policy, approval from Council is required for accounts to be written-off and sent to an outside collection agency for third party collection efforts. This report represents Miscellaneous Receivables accounts that are deemed to be uncollectable by collections staff. Miscellaneous Receivables represent services that are generally billed Detect for alarm monitoring, Parking and Cemetery sales. Property tax and utility accounts are not included in miscellaneous receivables. REPORT: Staff are recommending that accounts totalling $50,985 be written off and forwarded to a collection agency. Staff have worked diligently in attempting to collect on these accounts but have not been successful in the process. The collection procedures staff have undertaken include: Sending customers statements and demand letters. Verbal request by telephone or in person. Negotiating revised payment terms. Applying any deposits held to the outstanding amounts. ***This information is available in accessible formats upon request. *** Please call 519-741-2345 or TTY 1-866-969-9994for assistance. 4 - 1 permitted by the Municipal Act. The current amount being recommended to be written off relates to 69customer accounts for services provided in the following areas: By-Law Enforcement1,486 Cemeteries5,688 Community Services1,559 Fire117 Operations7,845 Parking32,643 Utilities (Cuts/Repairs)1,647 Total50,985 The cumulative amount of write-offs identified in this report equal $50,985and relate to the years 2016, 2017and 2018. The cumulative write-offs are shown in the table below and the average is well below the targeted upper limit for write-offs set at 0.3% previously approved byCouncil. 4 - 2 ALIGNMENT WITH CITY OF KITCHENER STRATEGIC PLAN: the delivery of core service. FINANCIAL IMPLICATIONS: The uncollectable accounts will be written off against the Allowance for Doubtful Receivables account. COMMUNITY ENGAGEMENT: committee meeting. ACKNOWLEDGED BY: Jonathan Lautenbach, Chief Financial Officer, Financial Services 4 - 3