HomeMy WebLinkAboutCIS Agenda - 2019-02-25Community & Infrastructure Services Committee
Agenda
Monday, February 25, 2019
3:30 p.m. 5:30 p.m.
Office of the City Clerk
Council Chamber
Kitchener City Hall
nd
200 King St. W. - 2 Floor
Kitchener ON N2G 4G7
Page 1 Chair - Councillor K. Galloway-Sealock Vice-Chair - Councillor D. Schnider
Consent Items
The following matters are considered not to require debate and should be approved by one motion in accordance
with the recommendation contained in each staff report. A majority vote is required to discuss any report listed
as under this section.
1. DSD-19-025 - Connaught Street Sidewalk Infill
2. DSD-19-043 - Traffic Signal Control Doon Village Road and Bechtel Drive
3. COR-19-011 - Housekeeping Amendments to By-law 2014-138 (Responsible Dog Ownership By-law)
and By-law 2014-142 (Dog Designations By-law)
4. FIN-19-010 - Uncollectable Miscellaneous Receivable Accounts Write-off
5. FIN-19-011 - Uncollectable Utility Account Write-off
6. INS-19-003 - Drinking Water Quality Management Standard (DWQMS)
- Management Review Summary for 2018
Delegations
-law, delegations are permitted to address the Committee for a maximum of 5
minutes.
None
Discussion Items
7. FIN-19-013 - 2019 Development Charges Overview (45 min)
(Staff will provide a 10 minute presentation on this matter)
8. DSD-19-044 - Traffic Calming Priority Roadways 2019 (45 min)
9. INS-19-004 - Summary Water Report January - December 2018 (10 min)
(Staff will provide a 5 minute presentation on this matter)
Information Items
INS-19-002 - Federal Carbon Charge
Unfinished Business List
Dianna Saunderson
Committee Administrator
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take part in a city meeting or event, please call 519-741-2345 or TTY 1-866-969-9994 **
REPORT TO:Community and Infrastructure Services Committee
DATE OF MEETING:February 25, 2019
SUBMITTED BY:Barry Cronkite,Director Transportation Services
519-741-2200 x7738
PREPARED BY:Danny Pimentel, Active Transportation Planning Project
Manager, 519-741-2200 x7371
WARD(S) INVOLVED:Ward 3
DATE OF REPORT:February 8, 2019
REPORT NO.:DSD-19-025
SUBJECT:Connaught Street Sidewalk Infill
___________________________________________________________________________
RECOMMENDATION:
Thatthe north side of Connaught Street(even numbered houses)between Second
Avenue and Third Avenuebe approved for sidewalk infill as per the Sidewalk Infill
Policy MUN-STR-2004approved by Council June 1, 2015;
BACKGROUND:
On June 1, 2015 Council approved MUN-STR-2004Sidewalk Infill Policy. TheInfillPolicy
defines the framework around the installation of new sidewalk in locations where sidewalk
currently does not exist. Generally speakin
to an improved sidewalk network on existing roadways to support a more pedestrian
friendly environment. It also defines priority levels for sidewalk infill locations and provides
a framework for community and Council input on any proposed installations.
The policy requires Council approval for most sidewalk infill locations. This report outlines
locationof sidewalk infill that is being recommended to be built in conjunction withan
upcoming road reconstruction projectin 2019.
REPORT:
Connaught Street between Second Avenue and Third Avenue is scheduled for full
reconstruction in 2019.
Accordingly, staff havereviewed Connaught Street as a candidate for sidewalk infill
through the 2019 reconstruction.
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CONNAUGHT STREET
Location:Connaught Street -Second Avenue to Third Avenue
Priority:Priority 2(3667points)
Score: 60 points
Implementation Year:2019
Length of Sidewalk Infill:80m
Priority 2 is defined as: Sidewalks shall be required on both sides of the roadway;
however, an exemption may only be authorized by Council should staff not be able to
reasonably mitigate any one or more of the following:
1.The infill of sidewalks on both sides of the roadway would negatively
impact the character of the neighbourhood as identified through a
cultural heritage landscape study.
2.The infill of sidewalks on both sides of the roadway would result in
significant site specific impacts.
3.The infill of sidewalks on both sides of the roadway wouldresult in a
substantial loss of healthy mature trees of a non-invasive species or
other environmentally sensitive impacts that cannot be mitigated.
4.The infill of sidewalks on both sides of the roadway would result in
significant impacts on winter maintenance that may result in a
Staffisrecommending installation of sidewalk on the north side (even numbered houses)
of Connaught Street between Second Avenue and Third Avenue.This location is within
200 meters of a bus stop, within 400 meters ofWilson Park, within 400 meters of a Type
1 or 2 trail and completes a missing link of sidewalk along Connaught Street.
Transportation Services surveyed area residents within the identified study area
regarding sidewalk infill along the north side (even numbered houses) of Connaught
Street between Second Avenue and Third Avenue.It should be noted that the proposed
sidewalk infill would directly affecttwo (2) residential homes. The results of the survey are
as follows:
Directly Affected Connaught StreetResidents:
In Favour0of 2(0%)
Opposed0of 2 (0%)
Total responses of Directly AffectedResidents 0out of 2surveyed (0%)
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Area Residents:
In Favour52of 604(9%)
Indifferent9 of 604 (2%)
Opposed10 of 604 (2%)
Total responses of Area Residents 71out of 604surveyed (12%)
Total Directly Affected and Area Residents:
In Favour52 of 606(64%)
Indifferent9 of 606(14%)
Opposed10of 606(21%)
Total responses 71out of 606surveyed (12%)
The sidewalk installation is proposed to be constructed with the upcoming full
reconstructionwork along Connaught Street.The City of Kitchener is replacing
underground servicing as part of this work.Minimal impacts to tree canopy, private
parking and landscaping are anticipated as a result.The installation of sidewalk in this
proposed location will not result in the loss of any trees.
While there are minor construction challenges, all constraints are mitigatable as per the
sidewalk infill policy. Accordingly, staff is recommending installation of sidewalk on the
north side (even numbered houses) of Connaught Street between Second Avenue and
Third Avenue.In addition both affected residents along Connaught Street will be able to
maintain two parkingspaces within their driveway.
It should be noted that sidewalk currently exists on the south side (odd numbered houses)
of Connaught Street between Second Avenue and Third Avenue.
ALIGNMENT WITH CITY OF KITCHENER STRATEGIC PLAN:
Strategic Priority:Sustainable Environment & Infrastructure
Strategy:4.4 -Develop a network of safe, comfortable and linked pedestrian and cycling
facilities and improve year-round maintenance on priority routes.
Strategic Action:#97 Sidewalk Infill Policy
FINANCIAL IMPLICATIONS:
The cost of sidewalk installation is funded through the Water Infrastructure Program (WIP)
in the 2019capital budget for these projects.
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COMMUNITY ENGAGEMENT:
INFORM genda in advance
of the council / committee meeting.In addition residents have been notified on regarding
this report to recommend the implementation of sidewalk through upcoming
reconstruction projects.
CONSULT A Public Information Center was held on Wednesday October 17, 2018 at
Kingsdale Community Center, showing residents the proposed location of the sidewalk
along Connaught Street. Transportation Services initiated public consultation through a
survey/questionnaire in October 2018.
ACKNOWLEDGED BY: Justin Readman, General Manager, Development Services
Department
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1 - 4
Key Map of Area
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Study Area
Proposed Sidewalk Infill
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1 - 5
REPORT TO:Community and Infrastructure ServicesCommittee
DATE OF MEETING:February 25, 2019
SUBMITTED BY:Barry Cronkite, Director,Transportation Services
519-741-2200 ex.7738
PREPARED BY:Lou Slijepcevic, Traffic Project Coordinator,
519-741-2200 ex. 7153
WARD (S) INVOLVED:Ward 4
DATE OF REPORT:February 6, 2019
REPORT NO.:DSD-19-043
SUBJECT:Traffic Signal ControlDoonVillage Road and Bechtel Drive
___________________________________________________________________________
RECOMMENDATION:
Thata traffic signalbe installed at the intersection of Doon Village Road and Bechtel
Drive; and further,
That the Uniform Traffic Bylaw be amended accordingly.
BACKGROUND:
Transportation Services received a request to review the existing traffic control at the intersection
ofDoon Village Road and Bechtel Drive. The request cited concerns regarding pedestrian safety
and general operation of the intersection. It was requested that traffic signalbe considered to
control traffic.
Doon Village Road is designated as a Major
Neighbourhood Collector roadway and Bechtel Driveisdesignated as aMinorNeighbourhood
Collector roadway. Currently, the intersection is controlled byan all-way stop.
REPORT:
In response to the identified concerns, a traffic study was conducted for the intersection of
DoonVillage Road and Bechtel Driveon TuesdayJune 12, 2018. The results of the study were
compared to the traffic signalwarrant requirementscontained within the Ontario Traffic
Manual, which is themunicipal andregional accepted standard. The results are as follows:
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2 - 1
WarrantTraffic SignalWarrant Analysis
Doon Village Road and Bechtel Drive
Warrant Factors -4-LegIntersectionResultsWarrant Met
Vehicle volume on all intersection
Minimum
approaches in each of the heaviest 8 hours 95% Justified
Vehicle
is720vehicles per hour
NO
Volume
Vehicle volume along the minor road for
(Warrant must
each of the heaviest 8 hours is 170 91% Justified
meet 100%)
vehicles per hour
and
Vehicle volume along the major road in
each of the heaviest 8 hours is72082% Justified
Delay to
vehicles per hour
Cross Traffic
NO
Combined Vehicle and PedestrianVolume
(Warrant must
meet 100%)
crossing the major road is 75foreach of 100% Justified
the same 8 hours
or
Volume/Delay Justifications 1 and 2 both fulfilled to
91% / 82%YES
Combinationthe extent of 80% or more
Traffic Signal WarrantedYES
Based onthe above, a traffic signal is warrantedsince both the Minimum Vehicle Volume and
Delay to Cross Traffic warrants are greater than 80% justified.
Transportation Services recommends the installation of a traffic signalat this location toproperly
allocate right-of-way andimprove vehicle and pedestrian safety. In addition to the traffic signal,
the lane designations at the intersection of Doon Village Road and Bechtel Drive will be changed
so that each approach has an exclusive left turn lane and a shared through/right turn lane. The
proposed traffic signal, as well as the proposed lane designations willhelp alleviate concerns of
traffic congestion during peak timesas well as pedestrian safety.
ALIGNMENT WITH CITY OF KITCHENER STRATEGIC PLAN:
the delivery of core service.
FINANCIAL IMPLICATIONS:
As per regional policy, The Region of Waterloo will cover the initial cost of installationestimated
at approximately $100,000, the City of Kitchener is billed annually for all traffic signal
maintenance.The estimated annual maintenance cost is approximately $3500 and will be
referred to the 2020 operating budget deliberation.
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2 - 2
COMMUNITY ENGAGEMENT:
INFORM
council / committee meeting.
CONSULT This recommendation has been communicated with the local Ward Councillor.
ACKNOWLEDGED BY: Justin Readman, General Manager
Development Services Department
Attached:
Appendix A Key Map Proposed Traffic Signaland Lane Designation Changes
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2 - 3
Key Map
Proposed Traffic Signaland Lane Designation Changes
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2 - 4
REPORT TO:Community & InfrastructureServices Committee
DATE OF MEETING:February 25, 2019
SUBMITTED BY:Jennifer Sheryer, Assistant City Solicitor, (519) 741-2200 x7265
PREPARED BY:Jennifer Sheryer, Assistant City Solicitor, (519) 741-2200 x7265
WARD (S) INVOLVED:All
DATE OF REPORT:January 24, 2019
REPORT NO.:COR-19-011
SUBJECT:Housekeeping Amendments to By-law 2014-138 (Responsible Dog
Ownership By-law) and By-law 2014-142 (Dog Designations By-law)
___________________________________________________________________________
RECOMMENDATION:
That the draft by-law to amend By-law 2014-138 attached to Report #COR-19-011 be
enacted, and further
That the draft by-law to amend By-law 2014-142 attached to Report #COR-19-011 be
enacted.
REPORT:
Our animal services provider has recently legally changed its name to The Humane Society of
Kitchener Waterloo & Stratford Perth
-laws respecting dogs need to be updated to reflect this
change of name.
In report FCS-17-173, staff requested that By-law 2014-138 (Responsible Dog Ownership By-
law) and By-law 2014-142 (Dog Designations By-law) be added to The City of Kitchener
Municipal Code and respectively numbered as Chapters 530 and 531. Upon reflection, the by-
laws would more appropriately be added under different chapter numbers ofthe Code. The
attached amendments allow for insertion of the by-laws into the appropriate Chapters within the
Code.
Finally, the wording of the provision in By-law 2014-138 (Responsible Dog Ownership By-law)
prohibiting dogs being left in cars in a manner that is detrimental to them has been updated to
improve its enforceability.
ALIGNMENT WITH CITY OF KITCHENER STRATEGIC PLAN:
This report aligns with Community Priority: Effective and Efficient Services as contained in the
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3 - 1
FINANCIAL IMPLICATIONS:
No financial impacts are anticipated.
COMMUNITY ENGAGEMENT:
INFORM This report has been posted to the
council / committee meeting.
ACKNOWLEDGED BY: Victoria Raab, General Manager Corporate Services
3 - 2
BY-LAW NUMBER
OF THE
CORPORATION OF THE CITY OF KITCHENER
(Being a by-law to amend the Responsible Dog Ownership
By-law 2014-138)
WHEREAS it is deemed expedient to amend By-law 2014-138;
NOW THEREFORE the Council of the Corporation of the City of Kitchener enacts
as follows:
1.Section 1 of By-law 2014-138 is hereby amended by deleting the definition of
means The Humane Society of Kitchener Waterloo &
-Waterloo and North
Society
2.Section 1 of By-law 2014-138 is hereby amended by adding the following definition:
Ontario Society for the Prevention of Cruelty to Animals Act, R.S.O. 1990, c. O.36;
3.By-law 2014-138 is hereby amended by deleting by deleting section 40 thereof and
replacing it with the following:
confined in a vehicle:
(a)at an unsafe temperature; or
(b)in any manner that causes or is reasonably likely to cause the dog
distress.
4.By-law 2014-138 is hereby amended by deleting section 74 thereof and replacing it
with the following:
The Clerk of the City is hereby directed to make this by-law a part of The City of
Kitchener Municipal Code by adding it to the Concordance and arranging and
numbering it so as to fit within the scheme of the Code.
3 - 3
2
PASSED at the Council Chambers in the City of Kitchener this day
of , A.D. 2019.
_____________________________________
Mayor
_____________________________________
Clerk
3 - 4
BY-LAW NUMBER
OF THE
CORPORATION OF THE CITY OF KITCHENER
(Being a by-law to amend the Dog Designations By-law 2014-
142)
WHEREAS it is deemed expedient to amend By-law 2014-142;
NOW THEREFORE the Council of the Corporation of the City ofKitchener enacts
as follows:
1.Section 1 of By-law 2014-142 is hereby amended by deleting the definition of
means The Humane Society of Kitchener Waterloo &
St-Waterloo and North
2.Section 39 of By-law 2014-142 is hereby amended by deleting the words
-
3.By-law 2014-142 is hereby amendedby deleting section 56thereof and replacing it
with the following:
The Clerk of the City is hereby directed to make this by-law a part of The City of
Kitchener Municipal Code by adding it to the Concordance and arranging and
numbering it so as to fit within the scheme of the Code.
PASSED at the Council Chambers in the City of Kitchener this day
of , A.D. 2019.
_____________________________________
Mayor
_____________________________________
Clerk
3 - 5
REPORT TO:Community & InfrastructureServices Committee
DATE OF MEETING:February 25, 2019
SUBMITTED BY:Saleh Saleh,Director of Revenue, 519-741-2200 extension 7346
PREPARED BY:Saleh Saleh, Director of Revenue, 519-741-2200 extension 7346
WARD (S) INVOLVED:ALL
DATE OF REPORT:February 1, 2019
REPORT NO.:FIN-19-010
SUBJECT:Uncollectable Miscellaneous Receivable Accounts Write-off
___________________________________________________________________________
RECOMMENDATION:
That uncollectable Miscellaneous ReceivableAccounts amounting to $50,985be written
off against the Allowance for Doubtful Receivables.
BACKGROUND:
As per council policy FIN-FEE-517Utility and Miscellaneous Receivable policy, approval from
Council is required for accounts to be written-off and sent to an outside collection agency for
third party collection efforts.
This report represents Miscellaneous Receivables accounts that are deemed to be uncollectable
by collections staff. Miscellaneous Receivables represent services that are generally billed
Detect for alarm monitoring, Parking and Cemetery sales. Property tax and utility accounts are
not included in miscellaneous receivables.
REPORT:
Staff are recommending that accounts totalling $50,985 be written off and forwarded to a
collection agency. Staff have worked diligently in attempting to collect on these accounts but
have not been successful in the process.
The collection procedures staff have undertaken include:
Sending customers statements and demand letters.
Verbal request by telephone or in person.
Negotiating revised payment terms.
Applying any deposits held to the outstanding amounts.
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4 - 1
permitted
by the Municipal Act.
The current amount being recommended to be written off relates to 69customer accounts for
services provided in the following areas:
By-Law Enforcement1,486
Cemeteries5,688
Community Services1,559
Fire117
Operations7,845
Parking32,643
Utilities (Cuts/Repairs)1,647
Total50,985
The cumulative amount of write-offs identified in this report equal $50,985and relate to the years
2016, 2017and 2018. The cumulative write-offs are shown in the table below and the average
is well below the targeted upper limit for write-offs set at 0.3% previously approved byCouncil.
4 - 2
ALIGNMENT WITH CITY OF KITCHENER STRATEGIC PLAN:
the delivery of core service.
FINANCIAL IMPLICATIONS:
The uncollectable accounts will be written off against the Allowance for Doubtful Receivables
account.
COMMUNITY ENGAGEMENT:
committee meeting.
ACKNOWLEDGED BY: Jonathan Lautenbach, Chief Financial Officer, Financial Services
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REPORT TO:Community & InfrastructureServices Committee
DATE OF MEETING:February 25, 2019
SUBMITTED BY:Saleh Saleh,Director of Revenue, 519-741-2200 extension 7346
PREPARED BY:Saleh Saleh,Director of Revenue, 519-741-2200 extension 7346
WARD (S) INVOLVED:ALL
DATE OF REPORT:February 1, 2019
REPORT NO.:FIN-19-011
SUBJECT:Uncollectable Utility Account Write-off
___________________________________________________________________________
RECOMMENDATION:
That uncollectable Utility Accounts amounting to $293,977be written off against the
Allowance for Doubtful Utility Receivables
BACKGROUND:
As per council policy FIN-FEE-517Utility and Miscellaneous Receivable policy, approval from
Council is required for accounts to be written-off and sent to an outside collection agency for
third party collection efforts.
Utilities receivable represent invoices generally billed through th
System. The majority of these invoices relate to usage for Gas and Water. The current report
represents write-off of utility accounts which have been deemed to be uncollectable up to the
end of December 31, 2018.
REPORT:
Staff are recommending that accounts totalling $293,977be written off and forwarded to the
collection agency. Staff have worked diligently in attempting to collect on these accounts but
have not been successful either due to the customer declaring bankruptcy or having no
forwarding address. Any tenant deposits previously received on the uncollectable accounts
have been applied to reduce the debt outstanding. A total of 652customer accounts are being
recommended to be written off and transferred to a third party collection agency.
The collection procedures staff have undertaken include:
Sending customers statements and demand letters.
Verbal request by telephone or in person.
Negotiating revised payment terms.
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5 - 1
Applying any deposits held to the outstanding amounts.
by the Municipal Act.
The cumulative amount of utility write-offs identified in this report equal $293,977and relate to
the years 2016, 2017and 2018. The cumulative write-offs are shown in the table below and the
average is well below the targeted upper limit for write-offs set at 0.3% previously approved by
Council.
A five year summary of write-offs is included in the table below.
ALIGNMENT WITH CITY OF KITCHENER STRATEGIC PLAN:
the delivery of core service.
FINANCIAL IMPLICATIONS:
The uncollectable accounts will be written off against the Allowance for Doubtful Utility
Receivables account.
5 - 2
COMMUNITY ENGAGEMENT:
INFORM
council / committee meeting.
CONCLUSION:
It has been determined that $293,977of utility accounts are uncollectable and staff are
recommending that the accounts be written off to the Allowance for Doubtful Utility Receivable
account. The uncollectable account listing will be forwarded to a collection agency, which will
use their best efforts to collect these accounts.
ACKNOWLEDGED BY: Jonathan Lautenbach, Chief Financial Officer, Financial Services
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REPORT TO:Community & Infrastructure ServicesCommittee
DATE OF MEETING:February 25, 2019
SUBMITTED BY:Greg St. Louis, Director, Utilities 519-741-2600X4538
PREPARED BY:Angela Mick, Utilities Water Engineer 519-741-2600X4408
WARD (S) INVOLVED:All
DATE OF REPORT:February 5, 2019
REPORT NO.:INS-19-003
SUBJECT:Drinking Water Quality Management Standard (DWQMS):
Management Review Summary for 2018
__________________________________________________________________________________________
RECOMMENDATION: THAT the 2018 City of Kitchener Drinking Water Quality
Management Standard (DWQMS): Management Review Summary for 2018Report be
received for information.
EXECUTIVE SUMMARY:
The purpose of this report is to inform Council as the decision-making authority about the status
of the drinking water system on an annual basis. The Kitchener water distribution system meets
the requirements under the Safe Drinking Water Act. There are specific areas that must be
reported per regulatory requirements, whichinclude;but are not limited to consumer feedback,
results of infrastructure review, results of audits and summary of maintenance. The attached
report provides details of the Kitchener Drinking Water System 2018.
BACKGROUND:
TheSafe Drinking Water Act, 2002 and Regulation 188/07, requires the City of Kitchener to be
water distribution system. Some of the licensing
requirements include the development and management of a Quality Management System
(QMS) and Operational Plan as well as communication to the owner. The City of Kitchener
became licensed in August, 2009 with a Financial Plan submitted in July, 2010. A renewal to the
licence was made in 2018, with a revised Financial Plan.
Section 19 of the Safe Drinking Water Actimposes a statutory standard of care on persons who
oversees the accredited operating authority of the system or exercises decision-making authority
ov.This standard of care includes Council since they have decision-making
authority. Part of the standard of care includes requiring system owners to undertake financial
planning and implement theDrinking Water Quality Management System (DWQMS).
REPORT:
This report represents the Annual Management Review Summary for 2018prepared in
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6 - 1
the management review, the identified deficiencies, decisions and action it
A detailed DWQMS Management Review for 2018 is attached.
A Management Review was completed by the following Utilities staff: Greg St. Louis, Director,
and Tammer Gaber, Managerof Operations,(Top Management) along with Angela Mick,
Utilities Water Engineer and Steve Young, Quality Management System Specialiston February
5, 2019in accordance with the Standard.
a person, persons or group of people at the highest
management level within an Operating Authority that makes decisions respecting the QMS and
The Owner
of the water utility is the Corporation of the City of Kitchener, represented by City Council.
ALIGNMENT WITH CITY OF KITCHENER STRATEGIC PLAN:
the delivery of core service.
FINANCIAL IMPLICATIONS:
N/A.
COMMUNITY ENGAGEMENT:
INFORM This report has been posted
council / committee meeting.Drinking Water Quality Management Policy is available on
Kitchener Utilities Website.
ACKNOWLEDGED BY: Denise McGoldrick, General Manager, Infrastructure Services.
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Kitchener Utilities
City of Kitchener Drinking Water Distribution
System
Drinking Water Quality Management
Standard
Management Review 2018
The contents of this document are the intellectual property of Kitchener Utilities and cannot be reproduced
and/or distributed to any individual or organisation without the written authorization of Kitchener Utilities.
6 - 3
City of Kitchener Water Distribution
DWQMS Management Review
TABLE OF CONTENTS
Part A - Introduction .............................................................................................................................. 3
Purpose............................................................................................................................................... 3
Executive Summary ............................................................................................................................. 3
Background ......................................................................................................................................... 4
Other Related Water Quality Reports ................................................................................................. 5
Quality Management System Policy .................................................................................................... 5
Part B Management Review ................................................................................................................ 6
System Description .............................................................................................................................. 6
Water Infrastructure Program .............................................................................................................. 6
Incidents of Regulatory Non Compliance ............................................................................................ 7
Incidences of Adverse Drinking Water ................................................................................................. 7
Deviations from Critical Control Points Limits and Response ............................................................... 8
Effectiveness of the Risk Assessment Process ........................................................................................ 11
Results of Internal and External Audits ............................................................................................... 12
Operational Performance ................................................................................................................... 13
Raw Water Supply and Drinking Water Quality Trends ...................................................................... 13
Follow-up on Action Items from Previous Management Reviews ....................................................... 13
Status of Management Action Items Identified Between Reviews ........................................................ 14
Changes that could Affect the Quality Management System ............................................................... 14
Consumer Feedback ........................................................................................................................... 14
Resources Needed to Maintain the Quality Management System ....................................................... 15
Results of the Infrastructure Review ................................................................................................... 15
Summary of Maintenance .................................................................................................................. 16
Effectiveness of Maintenance .............................................................................................................. 18
Operational Plan Currency, Content and Updates .............................................................................. 19
Staff Suggestions ................................................................................................................................. 19
Other ................................................................................................................................................. 19
Appendix ............................................................................................................................................. 22
6 - 4
City of Kitchener Water Distribution
DWQMS Management Review
PART A - INTRODUCTION
Purpose
The purpose of this report is to inform the decision-making authority about the status of the
drinking water system. The Drinking Water Quality Management Standard (DWQMS) under the
Ministry of Environment, Conservation and Parks (MECP) requires management to review and
evaluate the continuing suitability, adequacy and effectiveness of the Quality Management System
at least once a calendar year and that the results of the management review, identified deficiencies,
decisions and action items are provided to Council as the Owner.
Executive Summary
Highlights of the report are:
Year One Water Infrastructure Program (WIP) end of year achievements (previously
communicated achievements were up to Oct 31, 2018):
o Hired a cross connection control clerk mid-2018 to assist with the administration of
the program, freeing up the specialist to conduct more site visits and protect more
properties
o Cleaned 125km of the City, 1355 valves operated
o Discoloured water complaints are 35% below 2016 pre-cleaning numbers
51 broken valves were replaced
Approximately 1400 valves were proactively operated (20%); the majority were within
the cleaning area and the 2018 reconstruction areas. Although this is below the 30% target,
valve operating numbers have greatly increased since 2016 (4%).
There were 98 watermain breaks in 2018, which is less than the 5-year average of 107.
Replaced approximately 3,700 aging water meters
Unaccounted for water was 9.0% (under the 10% target)
Installed two autoflushers - one to address low chlorine at a dead end in the system and
the second in a future industrial subdivision
Installed another bulk water fill station to provide customers with a protected, metered
source of water
termain Disinfection Procedure came into effect January 11, 2018. Changes
resulted in new requirements for inspection/reporting new connections and cut and caps
which created additional workload during the construction season for both reconstruction
and new development. Staff inspected 117 new connections on the watermains and 44 cut
and caps. This does not include tapping new services or witnessing old service
abandonment. The additional workload impacted the ability to complete some
maintenance programs since the work needs to be completed with minimal notice to
support construction demands.
A renewal application was made for the Municipal Drinking Water Licence
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Areas of improvement for 2019 are:
Restart the hydrant painting program
Development of maintenance procedures/agreements with Region/ION/Keolis for water
related works (planned and emergency response) around the LRT track area
Develop mobile solutions in conjunction with the CityWorks team for water valve field
inspections to minimize data entry and free up resources
Continue development of a mobile solution for reporting watermain breaks to improve
customer communication
Strange Street Water Pumping station will be offline starting in
spring 2019 for installation of a manganese treatment system, which will decrease
discoloured water issues in the surrounding area. The station upgrades should be complete
by spring 2020.
Provide an agreement for Council approval for Kitchener to act as the Overall Responsible
Operator (ORO) for dual ownership watermains (watermains that are jointly owned with
the Region). Although the system currently operates this way, an agreement is required by
the MECP to formalize the arrangement
Bring forward the Quality Management System (QMS) Operational Plan to Council for re-
endorsement
Background
istry of the Environment should require the owners of municipal water systems to
recommended that the Owners and Operating Authorities of these systems implement a quality
management approach to operations and management. As a result of these recommendations a
Drinking Water Quality Management Standard (DWQMS) under the
was released in October 2006.
Theand , requires the City of Kitchener to be
requirements include the development and management of a Quality Management System (QMS)
and Operational Plan as well as communication to the Owner. The City of Kitchener became
licensed in August, 2009 with a Financial Plan submitted in July, 2010.
Section 19 of the imposes a statutory standard of care on persons who
oversee the munici
oversees the accredited operating authority of the system or exercises decision-making authority
-making authority
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. Part of the standard of care includes requiring system owners to
undertake financial planning and implement a QMS.
Other Related Water Quality Reports
The City of Kitchener Summary Water Report January 1st to December 31st 2018 (INS 019-004)
is a regulatory report provided to Council, which provides a summary of drinking water including
adverse water quality incidences and water volume.
The Kitchener Distribution System prepares an annual summary of the number of tests taken
within the distribution system as well as the range of the results. A copy of this report is available
on the Kitchener Utilities website.
The Kitchener Distribution System is part of an Integrated Urban System, meaning the Regional
Municipality of Waterloo is responsible for water treatment and the development and operation
of a trunk water network to distribute treated water to Kitchener, Cambridge, Waterloo,
Woolwich and Wilmot. There is a variety of groundwater supply wells (80%), treatment facilities
as well as a Grand River (20%) source. ure system is
complex, consisting of numerous supply sources, pressure zones, reservoirs and pumping stations.
Ensuring sufficient pressure and quantities to meet current and planned growth requires a long-
term, co-ordinated strategy. The Region provides annual summaries for each supply and the
information is available on their website with a link available at the Kitchener Utilities website.
A portion of Kitchener (River Ridge area) is supplied by the City of Waterloo. Kitchener supplies
water to a small section of Waterloo (Ira Needles area) and water travels through the Kitchener
distribution system to Breslau (Woolwich)lity report is available
on their website.
Quality Management System Policy
Distribution System. At Kitchener Utilities, we are committed to supplying the City with safe
drinking water. We work together as the City of Kitchener and the Region of Waterloo to keep
water matters top of mind. We are committed to these principles:
1. Quality
Kitchener water is safely treated and regularly tested according to government legislation and
regulations for the consistent delivery of safe, quality drinking water. We are committed to
maintaining and continually improving the Quality Management System, and complying with
applicable legislation.
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2. Trust
Trust us to look after your water needs by delivering quality water and reliable service.
3. Value
Tap water is the most economical choice.
4. Communication
We will communicate openly with the public concerning matters of drinking water quality.
PART B MANAGEMENT REVIEW
System Description
The scope of the waterworks begins at the point where treated water enters the watermain from
the treatment facilities, and ends at the property lines of the consumers. There is no storage,
chlorine boosting, secondary disinfection or pressure boosting within the control of the
waterworks.
As of the end of 2018, the waterworks consists of approximately:
890.2 km of distribution watermain 759 km Kitchener owned, 25 km Dual owned (joint
ownership between Kitchener and Region) and 106 km Regional owned (22 km is
untreated)
67,016 water meters in service
4,424 hydrants (not including private hydrants)
7461 valves (not including service valves or hydrant valves) 6,935 Kitchener owned, 139
Dual and 387 Regional
(See Appendix for a map at end of this document)
The waterworks system has the following permits and licences:
Municipal Drinking Water Licence
Drinking Water Works Permit
Financial Plan
Operational Plan
Water Infrastructure Program
The Water Infrastructure Program (WIP) was initiated in spring 2017. Year 1 of maintenance-
related work included (2018):
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Watermain cleaning program - Cleaned 125km of the City, 1355 valves operated. This
resulted in discoloured water complaints 35% below 2016 pre-cleaning numbers
Valve maintenance and replacement programs operated 1355 valves and replaced 51
broken valves
Cross connection control program - Hired a cross connection control clerk in mid-2018 to
assist with the administration of the program, freeing up the specialist to conduct more site
visits and protect more properties.
Hydrant operation and maintenance (minor gap) as a pilot program, dips were not
completed on every hydrant, rather completed on a quarter of the hydrants based largely
on spring inspections and known plugged hydrants. Results of the pilot program will be
reviewed in spring 2019
Underground utility locates continued to meet regulatory requirements with a
combination of in-house and contract staff (16,030 locates completed).
Incidents of Regulatory Non Compliance
A Ministry of Environment, Conservation and Parks (MECP) inspection was completed January
31 and covered February 1, 2018 to January 31, 2019.
MECP had not issued their report; preliminary findings did not identify any issues of non-
compliance when the inspector reviewed documentation with the City on January 31, 2018.
Action: No further action required for information only
Incidences of Adverse Drinking Water
There were 20 Adverse Water Quality Incidences (AWQI) during the year, one of which resulted
in self-imposed Boil Water Advisories (BWA).
Of the low chlorine AWQIs (6 total)
o 3 were in close proximity to each other and are in areas of new subdivisions with
no houses yet built. Along with dead ends, KU proactively flushes new areas until
there are homes built and water is used.
Total coliform AWQIs (13 total)
o 6 at regular sampling locations the sampling location for KID 85 was changed
from a washroom sink to another sink. This location is regularly flushed since it is a
dead end in the system. An autoflusher was installed to increase water turn-over in
the area.
o 7 on temporary sampling locations
One E.coli AWQI - KID 116, which is an outdoor sampling station
One self imposed boil watery advisory was implemented on a single house, as the water
service to the property and the sanitary pipe were damaged at the same time during
excavation for a main break repair.
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There was one location with lead exceedances in the plumbing system, with three separate
instances of exceedances (resamples). Since less than 10% of samples had lead exceedances,
we can continue to complete a reduced lead sampling program in 2019.
The Summary Water Report January 1st to December 31, 2018 report (INS 019-004)
discusses water quality compliance further
Action: No further action required for information only
Deviations from Critical Control Points Limits and Response
There were 98 watermain breaks in 2018, which is less than the 5-year average of 107. Of
the 98, 12 were deemed to be Category 2. Category 2 watermain breaks require
bacteriological sampling upon completion. Watermain breaks are weather dependent due
to the frost movement with colder winters resulting in more breaks. Incident debriefs are
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completed for watermain breaks. This information helps to determine priorities for
replacement due to condition.
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Water loss for 2018 was 9.0%; the MECP target is 10%. Water loss includes water used
for construction watermain commissioning (e.g. new mains and replacement mains), water
for temporary main supply during reconstruction, and water use for reactive flushing (e.g.
discoloured water).
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Action: No further action required for information only
Effectiveness of the Risk Assessment Process
A risk assessment was completed on July 30 and August 20, 2018. The purpose of the risk
assessment was to brainstorm potential risks and identify counter measures, where
appropriate. The following is a summary:
o Reviewed additional mandatory risks associated with climate change including: long
term impacts of climate change, water supply shortfall, extreme weather events and
sustained extreme temperatures, chemical spill impacting source water, terrorist and
vandalism actions, sustained pressure loss, backflow and failure of equipment
associated with secondary disinfection.
o One new critical control point was added: watermain being connected to without
proper inspection/witness. There are a number of mitigations including procedures,
checklists and communication
o Additional risks were identified backflow protection along areas with cross-border
servicing agreements, watermain inaccessibility due to lack of easement and
equipment tool control.
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o Other critical control points (with mitigation) include parameters exceeding
legislated limits in the distribution system, backflow causing contamination and back
siphoning causing contamination and chambers full of water with air relief valves.
It should be noted that the annual chamber pump outs did not occur in 2018 due
to workload constraints.
Summary of Cross Connection Program (includes the Bulk Water Fill) as of end of the year:
2,200 services are protected by Backflow Prevention (BFP).
Action: For Information Only
Results of Internal and External Audits
An external audit (offsite 24-month surveillance audit) was completed by a certified
external auditor (SAI Global) in August 2018. No non-conformances were found; the
documents and records reviewed during the 24-month surveillance audit were found to
be fully satisfactory in meeting the requirements of the DWQMS
Two minor non-conformances have been found to date for the 2018/2019 (Sept-Sept) audits. The
communication procedure was reworked to reflect the way in which the QMS policy and annual
water quality reports were communicated to the public (available on the website). Staff felt as
though their suggestions for improvement were either not being acted upon or not communicated
back to them. This was upgraded to a non-conformance after being an opportunity for
improvement for a couple years. Several opportunities for improvement were also found and are
still being investigated.
Action: Follow-up is required on various minor opportunities for improvement. The
communications procedure was improved to show other ways the public is communicated with,
and a section was added for information that is available to the public, but not actively
communicated. A continual improvement procedure was developed which includes a form for
staff to submit formal suggestions for improvement, and a requirement to communicate what has
been or is being done with respect to those suggestions.
Results of the Emergency Response Training/Testing
Emergency training for management staff was completed March 29, August 24 and
November 6, 2018
Staff emergency training occurred in several sessions between February and June, 2017
(training is every 3 years). Sessions for new and missed staff occurred in March and
November 2018.
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Debriefs are also completed for selected events. For example, debriefs after Boil Water and
Drinking Water Advisories are completed to improve our processes.
Action: No further action required for information only
Operational Performance
Ongoing work with the Region for the Zone 2 and 4 Optimization this will improve
water pressures and supply in the south-eastern end of the city. The majority of the work
is Regional, however, there is coordination work with the City. This work is dependent on
timing of development in the areas and as development proceeds, additional sections of
the main are installed. Valves and temporary bypasses are installed to keep water
circulation in sections of the Regional main
installation of 750mm concrete
pressure pipe watermain from the Mannheim Water Treatment plant across the southern
portion of the City. Work commenced in 2017 and will be ongoing. A section of the newly
installed watermain between the Mannheim Water Treatment Plant and Bleams Road is
temporarily being used as a Zone 5 watermain while the Ottawa St watermains are out of
service.
Future upgrades to Strange St Pumping station (anticipated in 2019-2020) will include
additional treatment for manganese which will decrease discoloured water issues in the
surrounding area. The decreased supply may impact the 2019 watermain cleaning if
additional water conservation is required.
Action: No further action required for information only
Raw Water Supply and Drinking Water Quality Trends
There are known seasonal issues with the water supply:
Fall - Grand River temperature changes may cause odour challenges in the source water,
which may increase flushing requirements
Winter temperature extremes may cause more watermain breaks in the system
Action: No further action required for information only
Follow-up on Action Items from Previous Management Reviews
Mobile project with direct data entry for water valvesscheduled for spring 2019
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Action: follow-up water valve meeting
Status of Management Action Items Identified Between Reviews
There were no items identified between the management reviews.
Action: No further action required for information only
Changes that could Affect the Quality Management System
quality management system. These changes must be implemented by the end of 2019. This
includes the following:
o Several time based requirements being changed from annually to once per calendar
year.
o The Review and Provision of Infrastructure procedure including a consideration of
the outcomes from the yearly risk assessment.
o Infrastructure Maintenance, Rehabilitation, and Renewal element must include a
long term forecast of major infrastructure maintenance, rehabilitation and renewal
activities which is reviewed once every calendar year.
o A continual improvement procedure, which was created in December of 2018.
MECP has a draft guidance document regarding the roles and responsibilities of the ORO
(Overall Responsible Operator) and OIC (Operator in Charge). Impacts are not yet known.
MECP has proposed changes to the Watermain Disinfection Procedure which may impact
construction activities
Action: No further action required for information only
Consumer Feedback
The number of customer water complaints has increased from 2017, but decreased from
2016. Of these complaints, discoloured water has been the most common over the last
three years. The percentage of discoloured water complaints has been decreasing since the
watermain cleaning program began in 2016.
There was a series of discoloured water complaints in the downtown area at the end of
2018. An isolated area was cleaned again and valves were opened.
Upgrades at Strange Street Pumping Station (starting in spring 2019) will reduce the source
of iron and manganese entering the system. The 2019 cleaning program will focus on
cleaning this area prior to the pumping station coming back on line.
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Action: Continue with proposed watermain cleaning area in 2019 (see Appendix).
Resources Needed to Maintain the Quality Management System
A mobile solution for inspection data entry would decrease administrative burden
working towards a mobile water valve program in 2019 but there are a number of
programs that could be mobile
Proper completion of paperwork is an on-going struggle (e.g. valve replacements)
A dedicated QMS Specialist for the drinking water system. The role is currently split
between gas and water and there is a sufficient volume of work for two QMS positions.
Action: No further action required for information only
Results of the Infrastructure Review
Individual project selection is based on a number of factors including condition (watermain
break history), material, criticality, watermain size, presence of lead services, shallow
mains, and other infrastructure needs (storm, sanitary, road).
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2018 reconstruction projects were completed as per the 2018 Road & Utility Capital
Forecast
2019 projects were finalized
Meetings were held with Asset Management and Engineering staff at both the City and the
Region to determine future project needs
Issue papers are brought forward as part of the budget process, additional funding requests
related to maintenance and water-only capital projects. The majority of water-only
projects are included as part of Regional road work to minimize disruptions to citizens and
be cost effective.
Action: No further action required for information only
Summary of Maintenance
Watermain cleaning - The 2018 watermain cleaning area is shown below. The light green
was area completed, pink is outstanding. The purpose of watermain cleaning is to remove
iron and manganese build up in the watermains. The iron and manganese cause
discolouration in the water. Although iron and manganese are naturally occurring and not
health related, discoloured water causes a public perception of issues with the drinking
water.
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Approximately 124 km of watermains were cleaned, 1355 valves operated. The planned
area was to clean 156 km of watermains but due to water restrictions over the hot summer
and some cold weather in early December, the program had a late start and had to shut
down early. The remaining area will be included as part of the 2019 program (see the
Appendix for a map)
A valve turning/exercising program was completed for 1355 valves the majority of valves
were operated in the watermain cleaning area with additional valve operation in areas of
reconstruction
Hydrant maintenance - spring was completed - a contractor was hired to assist. Follow-up
work is ongoing. Fall hydrant maintenance was completed as a pilot program. Dips were
not completed on every hydrant, rather completed it on a quarter of the hydrants based
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largely on spring inspections and known plugged hydrants. Results of the pilot program
will be reviewed in spring 2019
Dead end main flushing to maintain chlorine residuals was completed in spring and fall
New development areas are flushed until the subdivision is built-up
There were 51 broken water valves replaced
Leak detection survey 1/3 of city completed each year. Follow-up is completed on
potential leaks. In 2018, approximately 335km of mains were surveyed resulting in the
identification of possible service leaks: 1 service leak, 1 watermain break and 12 possible
hydrant leaks. Five of the hydrant issues were resolved by tightening the operating nuts,
and the remainder were not leaks. The water service leak and watermain leaks were
repaired
Staff inspected 117 new connections on the watermains and 44 cut and caps. This does not
include tapping new services or witnessing old service abandonment. The inspection was
a new requirement with the same volume expected in 2019
Anodes are installed on existing watermains whenever they are exposed (e.g. watermain
breaks, valve repairs, hydrant repairs)
The pilots and sense lines at Pressure Reducing Valves (PRVs) in Falconridge and
Hawkswood were replaced in February 2018. Further low flow pilots and piping need to
be replaced in 2019
Hydrant painting was not completed in 2018
Chamber inspections were not completed in 2018 due to staffing constraints
Action: No further action required for information only
Effectiveness of Maintenance
The effectiveness of the maintenance program is determined by the following factors:
Number of Adverse Water Quality Incidents
Water loss/unaccounted for water
Water quality complaints
Number of watermain breaks
There were 20 AWQIs
Water loss/unaccounted for water was 9.0%.
The number of quality complaints was at 195, 48% of which were related to discoloured
water and 39% pressure (largely internal issues). The remainders included complaints
relating to hard water (new residents are not always familiar with hard water), and general
safety concerns. The watermain cleaning program has decreased the number of complaints.
There were 98 watermain breaks in 2018, which is lower than the 5-year average of 107
breaks/year. This is largely due to the warmer winter.
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Action: No further action required for information only
Operational Plan Currency, Content and Updates
There was one significant change to the Operational Plan clarification that the City of
Kitchener will act as Overall Responsible Operator for the Dual (jointly owned between
Kitchener and Region) watermains. Past practice has been for the City to act as ORO for
dual watermains but an agreement must be signed to formalize responsibilities
Action: Bring Agreement forward to Council
Staff Suggestions
Although many documents/maps are updated and created throughout the year for continual
improvement, the following changes relating to the DWQMS were made as a result of staff
suggestions:
Staff suggested a final connection and cut and cap cheat sheet as well as a document clearly
outlining their responsibilities related to inspections implemented in June 2018
Staff recommended revising the subdivision inspection sheets and processes to streamline,
including a request for a cheat sheet document and training a workshop was held in
January 2019 with staff to address. Draft documents have been prepared and are
circulating for comment
Action: Roll out revised forms/training for subdivision inspection
Other
Water Meter Replacement - 3700 aging water meters were replaced. There are 67,016
meters in the system with a backlog of approximately 16,000 meters to be replaced
(replacement is targeted at 15 years for residential meters).
Water Consumption Trends water consumption has increased in 2018 as it was projected
to do (population demand outpaces water conservation measures). It was a dry summer
so it could be that the trend may fluctuate a bit based on weather until population growth
demands outpace water conservation measures.
It should be noted that the sanitary fees are based on the water consumption data so when
consumption declines, it impacts both the water and sanitary budgets.
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Locates - Kitchener Utilities and their Locate Service Provider physically locate gas and
water infrastructure for contractors prior to construction and excavation work.
Approximately 16,030 locates were completed in 2018 which is slightly below 2017 levels.
It is anticipated that the need to provide locates will increase due to however development
planned in 2019.
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Action: No further action required for information only
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Appendix
Water Distribution System Map
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Discoloured Water Locations and Proposed 2019 Cleaning Area Map
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REPORT TO:Community & InfrastructureServices Committee
DATE OF MEETING:February 25, 2019
SUBMITTED BY:Ryan Hagey, Director of Financial Planning, 519-741-2200 x 7353
PREPARED BY:Ryan Hagey, Director of Financial Planning, 519-741-2200 x 7353
WARD (S) INVOLVED:All
DATE OF REPORT:February8, 2019
REPORT NO.:FIN-19-013
SUBJECT:2019Development Charges Overview
___________________________________________________________________________
RECOMMENDATION:
That staff be directed to publish a development charge background study and hold a statutory
public meeting prior to passing a bylaw to authorize the collection of development charges as
required under section 12of the Development Charges Act
BACKGROUND:
The Development Charges Act and its associated regulation allowmunicipalities to impose
development charges to pay for growth-related capital costs to service new development.
In order to do so, under the terms of the Act, municipalities must prepare a development charge
background study and pass a bylaw to determine the development charges, taking the following
into account:
A forecast of the amount, type and location of development anticipated in the municipality
for which development charges can be imposed.
The average capital service levels provided by the municipality in the 10-year period
immediately preceding the preparation of the background study.
A review of future capital projects, including analysis of gross expenditures, funding
sources and net expenditures incurred or to be incurred by the municipality, to provide
for the expected development.
An examination of the long term capital and operating costs for capital infrastructure for
each service to which the development charges relate.
Development charge (DC) bylaws have a maximum term of five years. Ki
expires on July 1, 2019. In order to update the bylaw, a background study must be published,
and at least one public meeting must be held.
The purpose of this report is to seek formal Council authority to publish a background study and
schedule a statutory public meeting.
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The City has retained Hemson Consulting Ltd. to assist with the preparation of the DC
background study and bylaw. A representative from Hemson will be in attendance for this
meeting and will make a presentation to the Committee.
REPORT:
City staff have been gathering the necessary information to prepare a DC background study and
are now at a point to seek direction from Council to publish the background study and hold a
public meeting as required under section 12 of the Development Charges Act.
A summary schedule is provided below which outlines the relevant dates in the overall DC
timeline, including a discussion about Leisure Facilities Masterplan (LFMP) priorities,from now
until the planned date for passing the 2019 DC bylaw. Basedon preliminary DC information,
there may be an opportunity to increase funding for DC-funded recreationfacilities, but that
discussion will not happen until after LFMP priorities have been discussed by Committee. It
should also be noted that the approval of the DC bylaw on June 24 is the last possible Council
meeting before the current DC bylaw expires and there will not be an opportunity to defer the
decision to a later date.
DateMeetingSubject
Feb25CommitteeDC Overview
Mar 18CommitteeLeisure Facilities Masterplan (LFMP) Priorities
Apr 1Strategic SessionDC Rate Options For Achieving LFMP Priorities
Apr 15CommitteeDC background study and bylaw to Committee/
Statutory public meeting
Jun 24CouncilApproval of DC background study and bylaw
ALIGNMENT WITH CITY OF KITCHENER STRATEGIC PLAN:
Strategic Priority:Effective and Efficient City Services
Strategy:5.4 Ensure the responsible stewardship of public funds within a supportive policy
framework.
Strategic Action:#CS41 Development Charges Background Study (2019)
FINANCIAL IMPLICATIONS:
There are no financial implications associated with this report.
COMMUNITY ENGAGEMENT:
INFORM the agenda in advance of the
council / committee meeting.
As noted in the report, a public meetingrelating to development charges is required by
legislation. This meeting is currently planned to be held as part of a Committee meeting on April
15, 2019.
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In addition to the statutory public meeting required by the Development Charges Act, staff have
already provided a brief DC update to the Waterloo Region Homebuilders Association (WRHBA)
and committed to providing DC information to that group as it becomesavailable. Some
information (e.g. Engineering project sheets) has already been provided to the WRHBA with
more planned to be shared in the coming weeks.
Further, staff will beengaging a broad cross-section of industry stakeholders to solicittheir
feedbackin advance of Council passing the DC bylaw.
ACKNOWLEDGED BY: Jonathan Lautenbach, Chief Financial Officer, Financial Services
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REPORT TO:Community and Infrastructure Services Committee
DATE OF MEETING:February 25, 2019
SUBMITTED BY:Barry Cronkite, Director, Transportation Services
519-741-2200, ext. 7738
PREPARED BY:Steven Ryder, Traffic Planning Analyst
519-741-2200, ext. 7152
WARD (S) INVOLVED:Wards2, 7, 10
DATE OF REPORT:January 29, 2019
REPORT NO.:DSD-19-044
SUBJECT:Traffic Calming Priority Roadways -2019
___________________________________________________________________________
RECOMMENDATION:
That traffic calming reviews for thefollowing roadways be initiated in 2019:
Holborn Drivebetween River Road and Shaftsbury Drive
Westforest Trail between Victoria Street South and Highland Road West
Kenora Drive between River Road and Old Chicopee Drive
BACKGROUND:
The existing City of Kitchener traffic calming policy was adopted by Council in March 2014 (INS-
14-042). The traffic calming policy outlines evaluation criteria that provide a fair and consistent
review of streets, while defining and prioritizing individual streets that are most in need of traffic
calming, from a traffic safety perspective.
Through budget deliberations, the budget for traffic calming has been approved to support the
provision of traffic calming measures for three (3) traffic calming reviews in 2019. It is anticipated
that while these reviews will be initiated in 2019, installation will likely occur in 2020/2021.
REPORT:
The intent of traffic calming is to reduce vehicle speeds, deter non-residential traffic from the
area and reduce the incidence of collisions, thereby increasing safety for all users within the
right-of-way. The types of traffic calming measures selected depend on the issues being
addressed and the function of the road.
Transportation Services manages a traffic calming priority list. This list includes all roadways that
have had requests for traffic calming measures, either through a request from Councilor
Kitchener residents. These streets are reviewed on an annual basis, with respect to speed,
volume, collisions, and safety factors. Attached is the current traffic calming priority list which
***This information is available in accessible formats upon request. ***
Please call 519-741-2345 or TTY 1-866-969-9994for assistance.
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rrently, there are a total
of 30locations that are warranted for traffic calming.
PROPOSED TRAFFIC CALMING REVIEWS
Holborn Drive(River Road to Shaftsbury Avenue)
st
Ranked 1on the warranted traffic calming priority list with 69 points;
Designated as a Local roadway with a posted speed limit of 50 km/h;
th
2018 recorded 85percentile speed (at which drivers travel at or below): 58 km/h;
2018 recorded AADT (average annual daily traffic): 3,434 vehicles;
Identified concerns include speeding and traffic volumes, which can be addressed
through the traffic calming review.
Westforest Trail (Victoria Street South to Highland Road West)
rd
Ranked 3on the warranted traffic calming list with 58points;
Designated as a Major Neighbourhood Collectorroadway with a posted speed limit of 50
km/h;
th
2017 recorded 85percentile speed (at whichdrivers travel at or below): 61km/h;
2017 recorded AADT (average annual daily traffic): 2,802vehicles;
On-street cycling facilities are present on this portion of Westforest Trail;
Identified concerns include speeding and traffic volumes, which can be addressed
through the traffic calming review.
Kenora Drive (River Road to Old Chicopee Drive)
th
Ranked 4on the warranted traffic calming list with 55points;
Designated as a Local roadway with a posted speed limit of 50 km/h;
th
2017 recorded 85percentile speed (at whichdrivers travel at or below): 57km/h;
2017 recorded AADT (average annual daily traffic): 1,498vehicles;
Identified concerns include speeding and traffic volumes, which can be addressed
through the traffic calming review.
Holborn Drive, Westforest Trailand Kenora Drive are ranked #1, #3and #4, respectively, on the
2019 warranted traffic calming priority list.
Stirling Avenue South(from Homer Watson Boulevard to Highland Road West)is ranked #2, but
is scheduled for reconstruction in 2019 and will include a narrower road width and cycling
facilities funded by the Ontario Municipal Commuter Cycling Program.Once the re-construction
of the portion of Stirling Avenue South has been fully completed, Transportation Services will
collect traffic data with the intent of re-evaluating this section of Stirling Avenue South with
regards to traffic calming priority.
8 - 2
PROJECT UPDATES
There are three (3) traffic calming reviews that may be constructedin 2019pending further
review and approval:
Patricia Avenue
Caryndale Drive
Old Chicopee Drive
ALIGNMENT WITH CITY OF KITCHENER STRATEGIC PLAN:
Strategic Priority:3Safe and Thriving Neighbourhoods
Strategy:3.2 Create safer streets in our neighbourhoods through new traffic
calming approaches
Strategic Action:NB39 Traffic Calming
FINANCIAL IMPLICATIONS:
Council has allocated $65,000 each for the completion of three (3) traffic calming reviews in
2019. This budget will be applied tothe planning, design, and installation of traffic calming
measures.
COMMUNITY ENGAGEMENT:
Residents located along each of the proposed roadways, and those in the surrounding
catchmentareaswho are directly affected, will be engaged by way of a minimum of two (2)
public meetings, two (2) surveys, and other forms of communication. Each project will be
assigned a project manager who will be a single point of contact for residents throughout the
course of the traffic calming review.
INFORM
council / committee meeting.
ACKNOWLEDGED BY: Justin Readman, General Manager
Development Services Department
Attached:
Appendix A2019 Warranted Traffic Calming Priority List
Appendix B Holborn Drive Proposed Traffic Calming Study Area
Appendix C Westforest TrailProposed Traffic Calming Study Area
Appendix D Kenora DriveProposed Traffic Calming Study Area
8 - 3
Appendix A
2019 Warranted Traffic Calming Priority List
8 - 4
Catchment Area
-
LEGEND
Appendix B
Holborn Drive Proposed Traffic Calming Study Area
Subject Area
-
8 - 5
Catchment Area
-
LEGEND
Appendix C
Proposed Traffic Calming Study Area
Westforest Trail
Subject Area
-
8 - 6
Catchment Area
-
LEGEND
Appendix D
Proposed Traffic Calming Study Area
Subject Area
-
Kenora Drive
8 - 7
REPORT TO:Community & Infrastructure ServicesCommittee
DATE OF MEETING:February 25, 2019
SUBMITTED BY:Greg St. Louis, Director, Utilities 519-741-2600X4538
PREPARED BY:Angela Mick, Utilities Water Engineer 519-741-2600X4408
WARD (S) INVOLVED:All
DATE OF REPORT:February 4, 2019
REPORT NO.:INS-19-004
st
SUBJECT:Summary Water Report January 1to December 31, 2018
__________________________________________________________________________________________
RECOMMENDATION: THAT the 2018 City of Kitchener Summary Drinking Water Report
be received for information as required by O.Reg. 170/03 Schedule 22 of the Safe Drinking
Water Act,
AND FURTHER THAT the City of Kitchener provide a copy of the Summary Drinking Water
report to the Township of Woolwich and the City of Waterloo as required by Schedule 22
of O.Reg. 170/03.
EXECUTIVE SUMMARY:
During the 2018reporting period, the Kitchener Distribution System met the requirements of the
Safe Drinking Water Act.
BACKGROUND:
Asoutlined in Schedule 22 of the Drinking Water Systems Regulation (O.Reg.170/03) of the
Safe Drinking Water Act, 2002, a summary report is to be prepared and given to the members
of the municipal council. The following information is required to be included in this report:
the system failed to meet at any time during the period covered by the report and specify the
duration of the failures; and
(b)for each failure referred to in (a), describe the measures that were taken to correct the
failure.
The report must also include:
1.A summary of the quantities and flow rates of the water supplied during the period covered
by the report.
9 - 1
REPORT:
The following matters are reported to Council in accordance with the requirements of the Safe
Drinking Water Act, for the period from January 1 to December 31, 2018:
The Kitchener Distribution System is part of an Integrated Urban System, meaning the
Regional Municipality of Waterloo is responsible for water treatment and the
development and operation of a trunk water network to distribute treated water to
Kitchener, Cambridge, Waterloo, Woolwich and Wilmot. The Region provides annual
summaries for each supply and the information is available on their website with a link
from the Kitchener Utilities website. Reports from the connected systems have been or
will be received.
A portion of Kitchener (River Ridge area) is supplied by the City of Waterloo. Kitchener
supplieswater to a small section of Waterloo (Ira Needles area) and water travels
quality report is available on their website.
TheMinistry of Environment, Conservation and Parks (MECP)completed an annual
inspection on January 31, 2019whichcoveredFebruary 1, 2018 to January 31,2019.
findings did not identify any issues of non-compliancewhenthe inspector reviewed
documentation with the City on January 31.
There were 3,402chlorine residual samples taken and 2,133bacteriological samples
taken within the distribution system. Of these, there were 20 Adverse Water Quality
) reported in this time period (see attached Table 1) and all resamples
were clear.
An AWQI does not necessarily mean that the water is a risk to the customer. It means
that a potential problem has been identified and corrective actions must be taken to
resolve the problem. We work with ministry staff and the local public health unit to
resolve the issue, which generally includes resampling.
Dead end watermainand new developmentflushing is a proactive approach to increase
the levels of chlorine in the distribution system. The water is initially disinfected (primary
disinfection) at the treatment plant and sufficient chlorine is added to protect the water
from microbiological contamination as it travels through the pipes in the distribution
system (secondary disinfection). Low chlorine does not pose a threat to human health;
to have an impact to human health, there must be microbiological contamination and
no, or extremely low, chlorine.
Temporary watermains are particularly sensitive as they are above ground systems
influenced by the water heating up in warmer temperatures. This may increase the
potential for bacteriologicalgrowth. Due to the sensitive nature, all temporary
watermains are sampled on an increased schedule (every 2 weeks at multiple
locations). The additional challenge with temporary watermains is the sample port is
located outside and subject to unsanitary conditions. Although efforts are made with the
design of the ports to prevent contamination, sampling is not completed under ideal
sanitary circumstances. The general nature of reconstruction projects often leads to
9 - 2
alse positives, where the results received are more reflective of what is on the
sampling tap, rather than what is in the water. Every positive result is reportable and
resampling must occur in accordance with regulations. When the resamples are clear, it
is an indication that the issue was with the sampling port, not in the water.
The presence of total coliform on a test does not necessarily mean the water is unsafe
to drink. Coliform bacteria can be found in many different environments. There are
several different strains of coliform bacteria. Most are harmless and do not cause
other disease-causing organisms, and their detection would prompt further investigation
and/or corrective action. It is different than E.coli,which is a bacteria only associated
with human or animal faecal matter.
When total coliform is found, a resample is done using a different technique, which
provides a number of total coliforms to analyze in consultation with Public Health and
the MECP. Based on a risk assessment of a number of factors including the coliform
count, chlorine residuals, and upstream/downstream coliform counts, the requirement
for a boil water advisory is determined.
There was one precautionary self-imposed Boil Water Advisory in 2018 as a result of
damaginga sanitary service during a watermain break repair. The sample results
showed no contamination.
Lead testing sampling programs were completed in February/March and September/
October 2018. There was onelocation with a lead exceedance in the plumbing system
and none within the distribution system. The City is not obligated to complete any
additional corrective actions other than reporting, unless directed by the Medical Officer
of Health for the residential plumbing exceedances.
A summary of the quantities of the water supplied by the Regional Municipality of
Waterloo during the period covered by the report is noted on the attached Table 2.
Flows increased in 2018largely due to the hotter weather compared to 2017,however
water supply demand forecastsindicate that 2018 would be the year that population
demand would outpace water conservation measures.The consumption may fluctuate
around this volume depending on weather until population demand clearly exceeds
conservationmeasures.
Table 1 Adverse Water Quality Incident Summary
January 1 to December 31, 2018
NumberAdverse TypeAdverse AWQI #Site NameSite Location
Date
1Total coliformMarch 13138903KID 4300 Bleams Rd
2Total coliformJune 20139927Temp mainHill St
3Total coliformJuly 10140453Temp mainShantz Lane
4Total coliformJuly 12140565KID 854574 King St E
5Total coliformJuly 26141154KID 854574King St E
6Total coliformJuly 30141216KID 11619 Forest Creek Dr
and E.coli
7Total coliformAug 28142270Temp mainSchweitzer St
8Total coliformSept 4142552KID 11619 Forest Creek Dr
9Total coliform Sept 10142657Temp mainSchweitzer St
9 - 3
Table 1 Adverse Water Quality Incident Summary
January 1 to December 31, 2018
NumberAdverse TypeAdverse AWQI #Site NameSite Location
Date
10Low chlorineSept 19142970Tartan Ave Tartan Ave and Court
and Court
11Low chlorineSept 20143014KID 122Cedarview Place
12Total coliformSept 20143078KID 6710 Hollinger
13Total coliformSept 24143184Temp mainHillview St
14Low chlorineSept 2514319631 Forwell Rd31 Forwell Rd
15Total coliformOct 9143471Temp mainSchweitzer St
16Low chlorineOct 17143588Hydrant 5590Huron Rd and
Woodbine Ave
17Total coliformDec 3144234KID 123125 Seabrook Dr
18Low chlorineDec 5144247Hydrant 10084Rockcliffe Dr
19Low chlorineDec 11144294Hydrant 10063877 Robert Ferrie Dr
20Self Imposed Dec 2814440719 Crosby Dr19 Crosby Dr
BWA
Table 2 -Kitchener Distribution System
Volume of Water Conveyed from the Region of Waterloo Supply System
2018 Monthly 2018 Average 2017 Monthly Variance from
333
MonthTotal (m)Day (m)Total (m)Previous Year
January1,837,46259,2731,726,2396.4%
February1,601,87257,2101,526,7524.9%
March1,752,07456,5191,674,6634.6%
April1,656,37755,2131,643,0270.8%
May1,872,92960,4171,766,2116.0%
June1,928,88764,2961,859,9533.7%
July2,051,08766,1641,863,53810.1%
August1,817,46958,6281,802,4410.8%
September1,751,65258,3881,818,400-3.7%
October1,724,26555,6211,751,775-1.6%
November1,647,81454,9271,656,747-0.5%
December1,745,05356,2921,699,3932.7%
Total21,386,94120,789,1392.9%
Notes:
Volume information taken from invoices submitted by the Regional
Municipality of Waterloo
ALIGNMENT WITH CITY OF KITCHENER STRATEGIC PLAN:
the delivery of core service.
The Annual Summary Water Report strategic vision
through the delivery of core service.
9 - 4
FINANCIAL IMPLICATIONS:
None.
COMMUNITY ENGAGEMENT:
INFORM
council / committee meeting.Water quality informationis posted on the Kitchener Utilities
website at https://www.kitchenerutilities.ca/en/programsservices/Water-Quality.asp
ACKNOWLEDGED BY: Denise McGoldrick, General Manager, Infrastructure Services
9 - 5
REPORT TO:Community and Infrastructure Services Committee
DATE OF MEETING:February 25, 2019
SUBMITTED BY:Greg St. Louis, Director Utilities
519-741-2600 ext. 4538
PREPARED BY:Jaya Chatterjee,RegulatoryAnalyst, Ext. 4629
WARD (S) INVOLVED:All
DATE OF REPORT:January 30, 2019
REPORT NO.:INS-19-002
SUBJECT:Federal Carbon Charge
___________________________________________________________________________
RECOMMENDATION: For Information
BACKGROUND:
On May 2016, the provincial government launched the Ontario Cap-and-Trade Program, which
was a provincially legislated emission trading system to reduce the impacts of climate change.
As a natural gas distributor in Ontario, Kitchener Utilities was mandated to comply with the
legislation and was required to purchase emission compliance instruments on behalf of our
end the Ontario Cap-and-Trade Program and instructed the Ontario Energy Board to direct
natural gas utilities to remove the charge to consumers by October 1, 2018.
Staff brought forward a Council report INS-18-032 to Council on September 24, 2018
recommending the removal of Ontario Cap and Trade component from the delivery rate effective
October 1, 2018.
On June 21, 2018, the Federal Greenhouse Gas Pollution Pricing Act received Royal Assent as
Part 5 of The Budget Implementation Act, 2018. The Greenhouse Gas Pollution Pricing Act
establishes a federal carbon-pricing backstop program on greenhouse gas emissions as of
January 1, 2019 to any province or territory that requests it or that does not have carbon pricing
system in place. On October 23, 2018, it was officially announced that the Federal Carbon
Pricing Backstop would be implemented in Ontario.
The federal carbon-pricing backstop program is composed of two elements:
(i)
importers and producers effective April 1, 2019; and
(ii)an Output-ndustrial facilities effective
January 1, 2019 (establishes carbon-intensity standards for large emitters).
***This information is available in accessible formats upon request. ***
Please call 519-741-2345 or TTY 1-866-969-9994for assistance.
IF1 - 1
Fuel producers and distributors in Backstop Jurisdictions will collect the Federal Carbon Charge
from their customersand remit the collected fundsto CRA.
REPORT:
As a natural gas distributor in Ontario, Kitchener Utilities (Kitchener) will be registered as a
Registered Fuel Distributor with Canada Revenue Agency (CRA) and will be responsible for
reporting and paying the Federal Carbon Chargeon fuel deliveredto its customers on a monthly
basis. The monthly reporting and remittance to CRA is required at the end of the following month
in which the delivery occurs.
Application of the Federal Carbon Charge:
The Federal Carbon Chargeis only applied when:
a Registered Fuel Distributor uses fuel in a Backstop jurisdiction
delivers fuel to the end-user that has not provided an Exemption Certificate to Kitchener.
Therefore, Kitchener has the obligation to pay the Federal Carbon Charge once fuelhas been
deliveredto its customers that have not provided an Exemption Certificate to Kitchener. At the
time of report, none of the Kitchener customers fall under the exemption certificate category.
Since the Federal Carbon Chargeis only payable once fuel is deliveredto the final user,
Registered Fuel Distributors are able to transact with other Registered Fuel Distributors without
the Federal Carbon Chargebeing payable. As a Registered Fuel Distributor, Kitchener is eligible
for an Exemption Certificate and therefore will be able to purchase gas (commodity) from its
supplier without being charged the Federal Carbon Charge.
As a requirement to comply with thefederal carbon-pricing backstop program,effective April 1,
2019, Kitchener will start collecting the Federal Carbon Chargefrom all its customers at 3.91
3
cents/m.
Rate Changes
The Federal Carbon Chargeunder the Federal Backstop will begin at $20/tonne of COe in 2019
2
and increase by $10/tonne annually until it reaches $50/tonne in 2022. This will result in a
Federal Carbon Chargeof 3.91 cents/m³on marketable natural gas for 2019.See Appendix A
for Federal Carbon Chargerates on gaseous fuels for marketablenatural gasfor 2019 to 2022.
Bill Presentment & Systems Changes
Consistent with other natural gas utilities in Ontario, Kitchener will beseparating out the Federal
Carbon Chargeon the natural gas bill, which results in better transparency of costs. Kitchener
plans to show a separate line on the bill for the Federal Carbon Chargestarting April 1, 2019.
Penalties
The Greenhouse Gas Pollution Pricing Act sets out penalties for non-compliance. If Kitchener
fails to register as Registered Fuel Distributor, it will be subject to a $2,000 penalty. Additionally,
Kitchener will be required to pay a penalty if it misses a due date for a filing a return. Kitchener
IF1 - 2
is required to maintain payment records and other information related to the Federal Carbon
Chargefor a minimum of 6 years.
Climate action incentive:Funding for Households
90% of the revenue collected from the
Federal CarbonC.Ontario
residents will receive a new tax credit called the Climate Action Incentive when they file their tax
return.The federal government estimates that the average Ontario household will receive $300
in incentive.
Support for particularly affected sectors: Funding for municipalities
The remaining 10% of the revenue collected for the Federal CarbonCharge will be allocated to
specified sectors such as municipalities to help achieve further emission reductions. In Ontario,
$475 million of support will be made available over 5 years from 2019 -2024. There will be $50
million in funding for the 2019-2020 fiscal year. Below are the estimates of funding available
specifically for municipalities, universities, school boards and hospitals, non-profits and
Indigenous communities. Since the Federal Backstop is still under development, the distribution
of funding, timelines and requirements are not known at this time.
ALIGNMENT WITH CITY OF KITCHENER STRATEGIC PLAN:
the delivery of core service.
FINANCIAL IMPLICATIONS:
3
The Federal Carbon Charge is 3.91 cents/meffective April 1, 2019. For 2019 (April -December)
impact to an average residential customer will be $44.20, which was included in the budget
presentation for household impact comparison.
The Federal Carbon Chargecollected from customers, will be remitted to CRA on a monthly
basis.
COMMUNITY ENGAGEMENT:
Kitchener Utilities will work with the Communications Division to ensure that media outlets are
provided with a press release to inform customers, an insert is being prepared to be distributed
with utility bills in April, and information will be posted on the Kitchener Utilities website.
IF1 - 3
INFORM
council / committee meeting.
ACKNOWLEDGED BY: Denise McGoldrick, General Manager,
Infrastructure Services
Appendix A-CarbonChargeRates on Gaseous Fuels 2018-2022
IF1 - 4
COMMUNITY & INFRASTRUCTURE SERVICES COMMITTEE
Page 1UNFINISHED BUSINESS2019-02-25
DATE TARGET
SUBJECT (INITIATOR)INITIALLYDATE/STAFF
CONSIDEREDSTATUSASSIGNED
David Bergey Drive Bike Lane Implementation deferred
May 1, 2017B.Cronkite
2019
Street South Reconstruction project scheduled for Report INS-17-033
2018/2019
A.
Proposed winter sidewalk maintenance program: June 25, 2018
May 2019McCrimmon
components B, C, and D deferred to May 2019Report INS-18-023
-Jones
IF2 - 1