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HomeMy WebLinkAboutFinance & Admin - 1995-01-16FAC\1995-01-16 JAN UARY 16, 1995 FINANCE & ADMINISTRATION COMMITTEE MINUTES CITY OF KITCHENER The Finance and Administration Committee met this date, commencing at 10:00 a.m., under the Chairmanship of Councillor J. Ziegler with the following members present: Councillors T. Galloway, G. Lorentz, K. Redman, Jake Smola, B. Vrbanovic, C. Weylie and M. Yantzi. Mayor Richard D. Christy was in attendance for part of the meeting. Others present: Messrs. T. McKay, J. Gazzola, R. Freeborn, R.W. Pritchard, T. McCabe, T. Clancy, W. Beck, O. den Ouden, D. Paterson, J. Witmer, G. Sosnoski, Ms. L. MacDonald and Ms. D. Arnold. 1. AUDIT OF MILEAGE CLAIMS The Committee was in receipt of a copy of the audit undertaken by the Finance Department in 1994 and covering memos from Mr. T. McKay and Mr. J. Gazzola. Mr. McKay provided a brief history of the mileage audit, noting that the procedures for mileage claims were first audited in 1992 and changes were subsequently made. He noted that at that time staff had met with Tax Watch and they were generally satisfied with the results but indicated an interest in monitoring Building Division claims. In the course of the monitoring, Mr. Austin Beachey indicated that he felt there was still a problem with claims made by Building Inspectors and cited three specific dates. The concerns were referred to City staff and the Finance Department was instructed to audit all mileage claims by City employees for the period September 1, 1993 to September 30, 1994. The report indicates that there are no discrepancies in the mileage claims which would indicate an abuse of the present system, and it was noted that the six additional recommendations by the Finance Department to improve documentation and control have since been implemented. Mr. Austin Beachey appeared and expressed concern over the delay in providing him a copy of the audit report. He also noted that in his opinion mileage claims cannot be tracked using a map and the routes must be redriven to determine the legitimacy of claims. Mr. Beachey referred to specific instances in Appendix A and Appendix B of the Audit Report from Ms. P. Houston dated October 21, 1994, involving discrepancies between the figures of the auditors and the inspectors. Mr. Beachey suggested that the Audit Report was rushed, and should have been undertaken by non-City employees to ensure objectivity. Mr. Beachey further stated that in his opinion, the improvements recommended in the second audit report should have been implemented long ago. Councillor Lorentz questioned whether Mr. Beachey was suggesting that the City hire a private auditor, at its own expense, as opposed to using qualified staff. Mr. Beachey replied that he viewed use of staff in this particular instance as a conflict of interest and suggested using citizen volunteers to conduct reviews, though not necessarily for this particular audit. Councillor Lorentz disagreed and also cited the amount of staff time that has been spent to date in auditing mileage claims and indicated his hope that this last audit will end the matter. Councillor Jake Smola indicated agreement with the comments made by Mr. Beachey concerning the potential conflict of interest where staff are directed to investigate fellow employees. He noted that the concern over mileage claims arose as a result of past allegations made by Mr. John Ross. Councillor Ziegler questioned whether staff from separate departments could undertake such an audit, and Councillor Jake Smola suggested that this could not be done without bias. Councillor Smola also referred to payments for mileage claimed on statutory holidays, noting that he had seen no reply in writing to Mr. Ross' original query. Mr. Witmer clarified that in these instances, builders had requested inspections which were undertaken on statutory holidays and for which the City paid mileage but not overtime. Mr. McKay also pointed out that the allegations of Mr. Ross were substantially discredited and that in fact Mr. Ross had lied in this regard. Mr. Gazzola then explained the current process for payment of mileage claims and the various checks involved. 1. AUDIT OF MILEAGE CLAIMS - cont'd. FINANCE & ADMINISTRATION COMMITTEE MINUTES JANUARY 167 1995 -2- CITY OF KITCHENER Councillor Galloway expressed the opinion that this particular circumstance does not warrant an external investigation. He expressed his faith that staff have the necessary professional ethics and are governed by a code of conduct as regards such audits, and that he had no reason to suspect any lack of integrity. Councillor Jake Smola indicated his disapproval of earlier comments made by Mr. McKay with respect to the allegations of Mr. Ross. 2. PROPOSED TRANSIT FARE INCREASE The Committee was in receipt of a report and recommendation from Mr. W. Beck dated January 7, 1995 requesting pre-budget approval of various transit fare increases. Mr. Beck referred to his report and noted that a five cent fare increase is generally accepted, and pointed out that many other municipalities with a fare that is either the same or greater do not provide the level of service enjoyed by Kitchener residents. Mr. Beck also advised that staff are examining the possibility of fare policy changes which would incorporate the use of tokens. Councillor Redman questioned how the City's ridership figures compare to other similar sized municipalities, and Mr. Beck replied that the City's ridership decreases are about one half of most other cities. He noted that there is a general downward spiral in ridership across Ontario and Canada, but that one to two percent decreases in Kitchener suggest that ridership is stabilizing. In response to a further question, he also advised that staff are proposing service increases in some areas of Kitchener and Waterloo. Councillor Galloway questioned whether any increase in revenue as a result of a fare increase would be offset by a decrease in ridership and asked how easily information could be assembled on ridership decreases in other municipalities. Mr. Freeborn indicated that the dilemma of Transit involves keeping pace with increasing costs without decreases in ridership, and indicated that staff feel small fare increases are a more reasonable approach than larger increases made necessary by years where fares are not increased at all. Councillor Weylie suggested that if the City is not using a token system, the monthly pass should be priced to make it more advantageous to regular weekday users of the transit system. Mr. Beck replied that at present the City loses approximately $1 million dollars in revenue as a result of issuing passes and the introduction of tokens would address her concerns. Councillor Weylie asked that if a fare increase is enacted, Project Lift be advised immediately after approval by Council in order that they can correspondingly increase their fares. Councillor Yantzi commented that if the City feels that encouraging the use of public transit is a priority, fare increases would reduce ridership and send the wrong message to service users. Mr. Freeborn compared the traffic situation and cost of daily parking in the City of Toronto with that of the City of Kitchener and noted that less expensive and more readily available parking as well as less downtown traffic congestion mitigate against greater use of public transit. Mr. Rudy Grosz, appeared on behalf of CAW Local #4304 representing Transit Drivers as well as Transit and Fleet Maintenance persons. Mr. Grosz advised of his membership's interest in the discussion over fare increases and of the numerous meetings held with management and user groups, at which all parties agreed to the need for a different transit fare system. Mr. Grosz stated that the drivers feel for a City this size, Kitchener's transit system is second to none. He also pointed out that passengers are generally upset by fare changes and that drivers take the brunt of customer dissatisfaction. He referred to a second fare increase under consideration for June of 1995 and indicated that his Membership does not support two fare changes over a five month period. Mr. Grosz suggested that if this is necessary, the fare change should be implemented in one rather than two stages. Mr. Grosz advised that his Membership wants to see ridership increases and improved service as well as implementation of other revenue generating alternatives before any further fare increases. PROPOSED TRANSIT FARE INCREASE - cont'd. Mayor Richard D. Christy entered the meeting at this time. FINANCE & ADMINISTRATION COMMITTEE MINUTES JANUARY 167 1995 - 3 - CITY OF KITCHENER Councillor Redman inquired as to when the information obtained from the transit user group would be brought to Council. Mr. Freeborn replied that this information would be presented in the context of any amendments to the fare structure and would likely be available in June of 1995 at the earliest. Councillor Yantzi complimented the drivers and the Union on their team effort in delivering transit services, and in response to his question, Mr. Grosz indicated that in his opinion, ridership will decline in February due to the fare increase and would not recover by the time of a second increase in June of 1995. Councillor Lorentz questioned whether the Union would support an increase if it were delayed until June of 1995. Mr. Grosz replied that the membership favours a different fare system which may increase ridership in a way more palatable to transit users. In response to a further question from Councillor Lorentz, Mr. Freeborn advised that if the February fare increases are not approved, this would have a revenue impact on the Division's 1995 Operating Budget of approximately $100,000.00 over 1994 figures. Councillor Jake Smola inquired as to the impact of the recent School Board decision to start classes earlier in the day, and Mr. Beck replied that this has meant more buses are required to service fewer students during peak periods and though there will be a revenue impact, to date the projections are substantially on target. He also advised that it is generally the practice of staff to make minor service reductions to offset ridership or revenue declines. Mr. Beck also indicated that at a future Public Works and Transportation Committee meeting, the Transit Division would present initiatives for promoting service use. Councillor G. Lorentz put forward a motion to defer consideration of any transit fare increases until June, 1995. Councillor Yantzi expressed an interest in seeing more information on the impact of such a decision, and Councillor Galloway asked whether any municipality has attempted anything dramatic such as a 50% reduction in monthly passes, to determine the impact on ridership. Mr. Beck replied that he not aware of any extensive experimentation by other systems, but noted that a monthly pass priced at half the current amount would not pay for itself. Councillor Ziegler suggested that Council would be making a mistake if they did not pass the moderate increase along at this time. He pointed out that Kitchener is at present in the Iow to mid range relative to fares in other cities and that the present system conveys real value for the fare charged. Councillor Jake Smola suggested a review of the staffing structure of each of Transit and Fleet Divisions. In the way of information, Mr. Gazzola advised that the transit service presently operates with a $8 million dollar deficit, $3 million of which is paid for by the Province and the balance through taxes and user fees. Councillor Lorentz indicated that he would not object to this issue being referred to Budget deliberations, and pointed out that the City should not be assuming a 2% decrease in ridership as a result of fare increases, but should be looking at ways to actively increase ridership. Mayor Christy agreed that the issue should be debated further during the budget process, but in the interim asked to see the Marketing Plan prepared by the Transit Division in anticipation of a 2% decrease in ridership. Councillor Lorentz agreed to amend his previous motion so as to refer discussion to the 1995 budget process. On a motion by Councillor G. Lorentz, It was resolved: "That consideration of the revised fare structure proposed by the Transit Division and as outlined in the report of Mr. W. Beck dated January 7, 1995 be deferred and referred to the 1995 budget process." 3. AMENDMENT OF CHAPTER 530 (DOGS) - ELECTRONIC FENCING The Committee was in receipt of a report and recommendation from Ms. D. Arnold dated January 11, 1995 concerning an amendment to the Municipal Code with respect to the conditional use of electronic fencing. FINANCE & ADMINISTRATION COMMITTEE MINUTES JANUARY 167 1995 - 4 - CITY OF KITCHENER Mr. Don Diebold, Invisible Fencing of the Golden Triangle, appeared in support of the staff recommendation and suggested an amendment to condition number three which would have the effect of requiring that notice of the use of electronic fencing be posted adjacent to all normal entry doors as opposed to being mounted on the front door. He then read suggested wording for the amendment. Moved by Mayor Richard D. Christy "That Chapter 530 (Dogs) of the City of Kitchener Municipal Code be amended to provide that an owner of a dog may use electronic fencing as a means to keep such dog on the property of the owner, subject to the following conditions: a) Such property must be registered with the Kitchener-Waterloo Humane Society; b) The electronic fencing shall restrict the dog's area to no closer than two metres from any abutting public property; c) A sign(s) advising the public that this type of containment is in use shall be placed adjacent to any normal entry door and be clearly visible from any public property; and, d) Electronic fencing shall not be permitted as a means of containment for a dog declared potentially dangerous or dangerous pursuant to Sections 530.5.9 and 530.5.10 respectively." Councillor Galloway suggested that it may be too onerous to require purchasers of electronic fencing to notify the Humane Society if the animal in question is not dangerous or potentially dangerous. Ms. Arnold clarified that it was envisioned that a simple telephone call would suffice in order to make the Society aware of the use of electronic fencing on a particular property. The previous motion by Mayor Richard D. Christy to amend Chapter 530 was then voted on and CARRIED. 4. MOBILE SIGN REQUEST - 171 QUEEN STREET SOUTH The Committee was in receipt of submissions from Mrs. Gwen Mott dated December 13 and 19, 1994 as well as Planning and Development Department Report #PD 95/2 recommending that Council grant no further extensions for the use of a portable sign at 171 Queen Street South. Mr. McCabe circulated photographs of the subject property and pointed out that it is in a "conversion area" comprised of mixed residential and commercial uses. He advised that traditionally, the City has prohibited mobile signs in these areas for aesthetic reasons. Mr. McCabe pointed out that with regard to the subject property, the area in question is principally residential and that some existing regulations would not be met by the current sign. He suggested that the whole issue should be looked at rather than dealing with Mrs. Mott's request in isolation. In response to a question from Councillor Galloway, Mr. McCabe advised that Mrs. Mott could have approached the Committee of Adjustment to request a minor variance for the sign. 4. MOBILE SIGN REQUEST - 171 QUEEN STREET SOUTH - cont'd. Councillor Yantzi pointed out that sandwich boards do not provide appropriate signage in this instance, and that though the area is residential in nature there is heavy vehicular traffic along Queen Street. Mr. McCabe replied that Frederick Street has similar circumstances and similar aesthetic concerns and added that the advantage of a Committee of Adjustment application would be in obtaining neighbourhood input on the sign. Councillor Lorentz asked whether the City has received any complaints regarding this sign to date, and Mr. McCabe replied in the negative. Councillor Lorentz suggested the installation of a permanent sign. FINANCE & ADMINISTRATION COMMITTEE MINUTES JANUARY 167 1995 -5- CITY OF KITCHENER Mrs. Gwen Mott, a tenant at 171 Queen Street South, appeared in support of her request for permission to use a mobile sign on the property. She pointed out that the residential component of the neighbourhood is comprised almost exclusively of apartments and indicated that some flexibility is required in order to keep businesses in the downtown viable. In response to a request for clarification, it was indicated that Mrs. Mott is seeking a further extension for the use of a portable sign which she believes is necessary for her business. Mr. McCabe repeated that the required distance separation must also be considered as it relates to permanent and temporary signs, and that in his opinion the best solution is a better oriented permanent sign. On a motion by Councillor M. Yantzi, It was resolved: "That Council grant a further three month temporary extension (January 16, 1995 - April 16, 1995) for use of the mobile sign presently located at 171 Queen Street South, to allow either an application to the Committee of Adjustment concerning the present location or discussions between the applicant and the property owner concerning installation of a permanent sign, and further, That the applicant obtain a sign permit with respect to the above extension." 5. WATER METER PROBLEMS The Committee was in receipt of correspondence from Councillor J. Ziegler concerning problems at 111 Geneva Crescent and 107 Selkirk Drive. He noted that the problems occurred as a result of a discrepancy in readings obtained from the inside and outside water meters, and in particular a malfunction of the outside meter. Councillor Ziegler indicated he is primarily interested in giving the ratepayer a reasonable amount of time to pay the accumulated amount owing, and also to discount this amount in recognition of the circumstances. Mr. Gazzola reviewed the Administrative Policy currently in place and noted that of the 65,000 water meters presently in the City, this problem occurs at the rate of ten to twelve units per year. He pointed out that when staff are aware of a discrepancy between an inside and outside meter, the outside device is changed, then a sixty day period is allowed to monitor the consumption patterns after which an attempt is made to determine how long the meter has been defective. In this regard, Mr. Gazzola advised that staff look at statistics for the previous fifteen months and that based on this and daily consumption patterns, arrive at an estimated consumption during the period of the defect. He stressed that there is no question that the water was used based on the inside meter reading, but the question is how the amount owing is to be billed. Mr. Gazzola also noted that staff are flexible in terms of payment schedules and that payment is requested without penalty or interest. He also suggested that the current policy would be changed if Council felt this was appropriate. 5. WATER METER PROBLEMS - cont'd. Councillor Ziegler advised that most residents he has been in contact with received large bills all at once and panicked over the amount owing. He suggested that the City has to accept some responsibility for errors in this regard, and on this basis should have a generous policy since City equipment was at fault. Mr. Gazzola pointed out that at this time people in this position are already receiving a substantial break on the amount owing. On a motion by Councillor G. Lorentz It was resolved: FINANCE & ADMINISTRATION COMMITTEE MINUTES JANUARY 167 1995 - 6 - CITY OF KITCHENER "That Councillor J. Ziegler work with Mr. J. Gazzola to develop a draft policy regarding billing practices in instances where discrepancies occur between the readings on the inside and outside water meters as a result of defective equipment." 6. APPOINTMENT - KITCHENER PUBLIC LIBRARY BOARD The Committee was in receipt of a report and recommendation from Mr. L. Parkhouse dated December 21, 1994 concerning the Waterloo County Board of Education representative on the KPL Board. On a motion by Mayor Richard D. Christy, It was resolved: "That Kitchener City Council accept the recommendation of the Waterloo County Board of Education and appoint Ms. Susan Milne and Mr. Eric Bow to represent that Board on the Kitchener Public Library Board for a term of three (3) years, expiring November 30, 1997.' 7. APPOINTMENT - KITCHENER HOUSING INCORPORATED BOARD OF DIRECTORS The Committee was in receipt of a report and recommendation from Mr. L. Parkhouse dated January 4, 1995 concerning the appointment of a Community Director. On a motion by Mayor Richard D. Christy, It was resolved: "That Kitchener City Council approve the appointment of Ms. Myra South as a Community Director on the Kitchener Housing Inc. Board of Directors for a term of one (1) year, expiring November 30, 1995." 8. KAPS COMMITTEE RECOMMENDATION - BIRTH ACKNOWLEDGEMENT LETTERS The Committee was in receipt of a report and recommendation from Mr. L. Neil dated January 11, 1995 concerning a charge for the above letters. They were also in receipt this date of a memorandum from Ms. L. MacDonald dated January 16, 1995 pointing out that the City has no legal authority under the Vital Statistics Act for the issuance of birth acknowledgment letters, nor authority to charge a fee in this regard. Councillor Ziegler expressed his ongoing opposition in principle to awarding staff under the KAPS Program for suggestions which impose user fees for items which are currently paid for out of taxes. Mr. McKay pointed out that the vast majority of KAPS suggestions relate to decreases in expenditures, and that Council sees user fee suggestions almost exclusively as a result of the need for further approval. 8. KAPS COMMITTEE RECOMMENDATION - BIRTH ADKNOWLEDGEMENT LETTERS - cont'd. Moved by Councillor G. Lorentz "That effective February 1, 1995, the City of Kitchener impose a $20.00 fee for the issuance of birth acknowledgement letters by the Kitchener Division Registrar (City Clerk)." Councillor Lorentz indicated that he supports the recommendation on the basis that the fee charged relates to cost recovery only. In response to a question from Councillor Vrbanovic, Mr. Pritchard provided background information on the issuance of birth certificates and the need for a birth acknowledgement letter. He also pointed out that notwithstanding the present legislation, the Registrar General has indicated that City Clerks may issue such letters, though this is not FINANCE & ADMINISTRATION COMMITTEE MINUTES JANUARY 167 1995 - 7 - CITY OF KITCHENER required. He advised that in his opinion such letters should be issued by the City, and that a fee should be charged based on the fact that this service is used by a limited number of citizens. Councillor Lorentz asked why a $20.00 fee is recommended, and Mr. Pritchard replied that the service provided is comparable to that provided for the issuance of local improvement letters. A motion by Councillor T. Galloway to amend the fee by reducing it from $20.00 to $10.00 was voted on and LOST. The main motion by Councillor G. Lorentz to impose a $20.00 fee for the issuance of birth acknowledgement letters was then voted on and CARRIED. 9. POLICIES - HUMAN RESOURCES The Committee was in receipt of a report from Mr. D. Paterson dated January 6, 1995 requesting consideration of two new policies and three revised policies. Mr. Paterson referred to his report and the draft policies which he indicated had been reviewed by Management Committee, with subsequent changes. Councillor Galloway questioned the need for an Attendance Policy on the basis that this is a normal organizational expectation. Mr. Paterson replied that it is advisable to have such a policy in cases involving arbitration where the arbitrator is looking for evidence of corporate direction. He clarified that at present several City departments have attendance policies, and that this is an umbrella to indicate general corporate expectations. Councillor Vrbanovic inquired as to how benefits will be dealt with under the Self Funded Leave Policy, and Mr. Paterson advised that this is addressed in the written contract with an employee. He noted that an individual would have the option of paying to maintain benefits or using a spousal plan, though in any case this would not be a corporate expense. In response to a further question from Councillor Jake Smola, Mr. Paterson advised that such a policy would not likely be applicable in lieu of sick leave, and is most often used to allow a staff member to further their education. He added that all leaves must be agreed to by the department and the City and can be cancelled. On a motion by Councillor M. Yantzi, It was resolved: "That Council adopt the two (2) new policies (Attendance, and Self-Funded Leave of Absence) and three (3) revised policies (Tuition Assistance, Drug and Alcohol, Mileage) as outlined in the report of Mr. D. Paterson dated January 6, 1995." 10. EMPLOYMENT EQUITY LEGISLATION A deferral of this item to the January 30, 1995 meeting was requested and agreed to by the Committee. 11. NEXT MEETING The next regularly scheduled meeting of the Finance and Administration Committee will be held on Monday, January 30, 1995. 12. ADJOURNMENT On motion, the meeting adjourned at 12:20 p.m. FINANCE & ADMINISTRATION COMMITTEE MINUTES JANUARY 167 1995 -8- CITY OF KITCHENER ........... G. Sosnoski ........... Manager of Corporate ........... Records/Assistant City Clerk