HomeMy WebLinkAboutFinance & Admin - 1997-02-24 SFAC\1997 -02 -24-S P E
FEBRUARY 24, 1997
FINANCE & ADMINISTRATION COMMITTEE MINUTES
CITY OF KITCHENER
The Finance and Administration Committee met this date in special session commencing at 7:00 p.m.
under the Chairmanship of Councillor J. Ziegler with the following members present: Mayor R. Christy,
Councillors T. Galloway, G. Lorentz, K. Redman, Jake Smola, John Smola, M. Wagner, C. Weylie and M.
Yantzi.
Others present: Messrs. J. Gazzola, J. Hancock, O den Ouden, T. McCabe, J. Shivas, D. Paterson, R.
Arnot, E. Kovacs and G. Sosnoski.
The purpose of the meeting was to receive input from the public concerning the corporate action plan
jointly developed by City Council and Senior management and appended hereto and forming part of
these minutes. Notice of the special meeting was provided to the public through a newspaper
advertisement.
The Committee was previously in receipt of written submissions from Ms. Trudy Beaulne, Mr. Phil Bluck
and Ms. JoAnne Goure.
CORPORATE ACTION PLAN
Councillor Ziegler advised that Mr. Phil Bluck, General Manager, Waterloo Regional Airport is in
attendance this date to give a verbal presentation, and in addition has left a video casette on
airport services. Rather than show the video this evening, Councillor Ziegler asked that staff
arrange for equipment to be placed in the Councillor's Lounge so that they can view the video as
time allows.
Mr. Phil Bluck referred to his previously circulated information package and the relationship
between economic development initiatives and the local airport, and read from a written
submission dated February 24, 1997. Mr. Bluck referred to changes in the airline industry which
have resulted in increased activity, and conversations with people in the area business community
who are anticipating increased activity and services from the Waterloo Regional Airport. Mr. Bluck
suggested that a successful Regional airport could be the primary economic catalyst for growth
over the next 20 years, and consequently a close relationship between economic development
departments and the Airport are as important as ever. He asked that Council take his comments
into consideration when reorganizing the Economic Development Department as outlined in
Objective 1.5 of the action plan.
In response to questions, Mr. Bluck advised that in 1996 there were 80,000 airport movements at
the Waterloo Regional Airport, and 60 per cent of these involved corporate and business aviation.
He suggested that the companies utilizing this type of service are the ones we should be
attracting to the Region. Mr. Bluck advised that the Regional Airport is in an ideal location to
accommodate direct international service and noted that there is ample land adjacent to the site for
expansion. He suggested that Pearson International Airport will be tapped out between the years
2005 - 2007 and that Hamilton and Waterloo are the only existing alternatives. He suggested that
the Regional Airport is in a good position to absorb additional traffic and is better situated
geographically than Hamilton. Mr. Bluck advised that at present a project team is in place and that
a business plan is expected by July of this year. He further noted that one of the components of
the business plan will involve road infrastructure in and around the Airport. Councillor Weylie
invited Mr. Bluck to attend the next meeting to the Regional Transportation Committee scheduled
for March 20, 1997.
Ms. Trudy Beaulne appeared and spoke to her previously circulated written submission. She
indicated that she was pleased that the Action Plan had been published in the local newspaper,
but was not clear on the timelines for implementation. Councillor Jake Smola provided her with a
more detailed copy of the Plan which outlines responsibilities and timelines.
Ms. Beaulne pointed out that the Action Plan does not define "responsible citizenship", and
suggested that ratepayers should be active participants in municipal government and not just
customers. She encouraged Kitchener to adopt a Healthy Communities Model as a basic
template for determining corporate goals, noting that such a model would incorporate economic
and environmental goals along with social and community development. The combined influence
of these components influences the health of a city and the quality of life of its
FINANCE & ADMINISTRATION COMMITTEE MINUTES
FEBRUARY 24, 1997
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CITY OF KITCHENER
CORPORATE ACTION PLAN - CONT'D
citizens. She urged Council to consider an expansion of its measurement of corporate success to
include environmental and community indicators, as well as the more traditional budget and
economic indicators. This would allow the use of cost-benefit models based on more than
monetary measures alone. Ms. Beaulne suggested that the term "safe" in the mission statement
be replaced with "livable" and suggested a further expansion of the statement to define the role of
the responsible citizen as follows "...whose citizens are active, concerned and responsible
neighbours within the neighbourhoods where they live, in their workplaces and through community
and civic opportunities." Ms. Beulne then went on to suggest a number of other changes to
specific goals and objectives as outlined in her written presentation.
Councillor Ziegler advised that Council would discuss the changes suggested by Ms. Beaulne.
Councillor Galloway pointed out that the process followed by Council and senior management in
developing the Action Plan was more internally, as opposed to externally focused. He suggested
that the points raised by Ms. Beaulne are legitimate and that Council should consider more
qualitative elements such as community development.
Mr. Boleslaw Czernewcan appeared in his capacity as a citizen and a bus operator for Kitchener
Transit. He also circulated a written submission containing numerous suggestions for
improvement of the City's Transit System. Mr. Czernewcan advised that he has been a transit
driver for 25 years and has some knowledge of other transit systems around the world. He
suggested that a transit system should be viewed as a service to the public and not be considered
as a source of revenue alone. However, notwithstanding this, it should be run in a businesslike
fashion and provide an effective alternative form of transportation.
Mr. Czernewcan then referred to some of the suggested improvements in his written submission,
noting that at present the system is inconvenient for users. He suggested that the amount of travel
time is inappropriate, and referred to the 45 minute sequencing of buses and the need to revise
the ticket and fare structure. Mr. Czernewcan pointed out that a good road system is essential to
the provision of good transit service, and that the current roads make this difficult. He noted that
changing the one-way streets on the ring road to two-way is not a good idea and will have a
negative impact on transit. He also suggested improvements in the area of parking enforcement
along bus routes, the timing of traffic signals to facilitate transit movement, and other
improvements which would shorten the time for travel through the Downtown. Mr. Czernewcan
suggested that there is also a need to evaluate access to the Downtown Transit Terminal, as at
present between 5 and 10 minutes of travel time are lost through entering and exiting the terminal.
He suggested that a more radical change would be to bypass the Downtown Terminal altogether
and only stop briefly to pick up passengers. He also made the following suggestions; changing
the road system to a grid system, so that roads cross each other but do not overlap; reducing
travel time to distant locations such as Conestoga and Fairview Malls through the use of
expressway routes; re-evaluate the location of bus stops and provide additional protection against
vandalism; insure that sub-terminals are safe; put the Telerider Sytem on local computer and T.V.
networks; and, develop a mainline connection with Cambridge and extend service to Guelph and
the Regional Airport. Mr. Czernewcan suggested that the latter would be incremental steps
towards the formation of a Regional transit system. In closing, Mr. Czernewcan suggested that a
good transit system is essential in attracting business to the community.
Councillor Zielger asked that the Clerk provide a copy of Mr. Czernewcan written submission to
Council and relevant staff.
Mr. Gazzola advised that a process is currently under way to discuss transit improvements, and
that Mr. Czernewcan's suggestions will be passed be along to the General Manager of Public
Works, who is responsible for Transit. Mr. Czernewcan advised that he had missed the previously
scheduled workshop, but pointed out that at present there is still the lack of a unifying transit
concept to draw together individual ideas. Councillor Galloway referred to the comments made by
Mr. Czernewcan concerning a Regional transit system and asked whether he was referring to
linkages or a fully integrated system, and he replied that he would see the development as a stage
by stage movement toward a fully integrated system. Councillor
1. CORPORATE ACTION PLAN - CONT'D
FINANCE & ADMINISTRATION COMMITTEE MINUTES
FEBRUARY 24, 1997
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CITY OF KITCHENER
Wagner stressed the need to attract riders who are presently not using the system, and indicated
his personal interest in hearing any new ideas transit drivers may have for improving the service.
Mr. Czernewcan suggested that it is not necessary to hire a consultant to review the transit
operation, but as an alternative Council could set up a competition for redesigning the system
which could be accessed by area schools.
Mr. Rudy Grosz appeared in his capacity as President of the Canadian Auto Workers Union Local
#4304. He indicated that the Union supports the restructuring of the transit system, and is
presently looking into such areas as fare structure, alternate vehicle types, internal costs and use
of existing facilties, generation of new income as well as route structure. He pointed out that all of
these things take time to develop and indicated that he hoped Council was prepared to give staff
the time necesssary to improve the system. Mr. Grosz also pointed out that over the past two
years the number of transit drivers has decreased from 197 to 177, and that these drivers are still
servicing the same system. He advised that the Union is prepared to help in the process of
change, but expressed concern over objectives 5.1 and 5.2 dealing with partnerships. He
suggested that the use of school buses and taxis is not a form of partnership the Union is
interested in, and stressed that it is ultimately drivers which make the system work. He noted that
in bad weather, school buses are the first vehicles taken off the road, while Kitchener Transit
buses are the last. He stated that the Union is not interested in partnership deals, and stressed
that it takes a great deal of dedication to run a transit system and that Kitchener should be proud
that it has one of the best systems for its size, in large part due to its drivers and maintenance
personnel. Mr. Grosz stated that his Union's objective is to become more cost effective without
layoffs and while maintaining a wage employees can live on. In closing, he expressed his belief
that staff can make the system work better.
Councillor Lorentz agreed that it will take time to improve the system, and that Council is
committed to allowing the time needed. He expressed concern over comments that the Union is
not interested in talking about partnerships, noting that he could see Kitchener Transit being
responsible for busing all students to local schools. He cautioned against the danger of saying
"no" before all the details are available. Mr. Grosz clarified that he is objecting to school buses
being used to do the job of Kitchener Transit. Mayor Christy responded that the partnership goal
includes listening to worker's suggestions, and indicated that Kitchener Transit can put its own
name on that goal. Mayor Christy offered the view that it is Transit workers who have made the
system as good as it is, and that Council is now seeking their help in making it better.
Mayor Christy acknowledged the presence of Mr. Wayne Hussey, who acted as a facilitator with
Council and Senior management in developing the draft Action Plan. He asked Mr. Hussey to
comment on the changes suggested this evening. Mr. Hussey stressed the importance of Mr.
Grosz's comments as they relate to how to make things better. He suggested that the exercise
presently under way is very important and is a sincere attempt by stakeholders to sustain and
improve service. He suggested that the patience of all stakeholders is required and that Council
needs to answer the fundamental question of whether transit is an enterprise or a service. Mr.
Hussey suggested that all input should be listened to and incorporated into the Action Plan, and
that all of the suggestions put forward by Mr. Czernewcan should be directed to the current transit
evaluation process. Mr. Hussey applauded Council, noting that it is one of the few in the Province
to undertake a written Corporate Action Plan. Mr. Hussey advised that the next step is for
department heads, union leaders and volunteers to identify areas where work is required, and
noted that Kitchener Transit has already begun this process. He also encouraged Council to
regularly enquire on the progress with respect to particular items in the Plan.
Councillor Ziegler referred to the suggestions made by Ms. Beaulne this evening concerning
citizen involvement, and Mr. Hussey cautioned that if a mission statement cannot be memorized it
is too long, and that the proposed change may involve too many words. He also commented that
in the areas of goals and services, her statements are very relevant. Councillor Lorentz suggested
that the Plan be referred to Mr. Gazzola to begin a process of implementation through senior staff,
with any areas requiring further clarification being directed back to Council. Councillor Galloway
pointed out that Council must first finalize the document, and
CORPORATE ACTION PLAN - CONT'D
further suggested that it should be updated on an annual basis. He also suggested amending
goals #2 and #3 and per the comments made by Ms. Beaulne, noting that the term "progressive
community leadership" was intended to address some of these. He also suggested that the
FINANCE & ADMINISTRATION COMMITTEE MINUTES
FEBRUARY 24, 1997
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CITY OF KITCHENER
mission statement should be changed to substitute the word "livable" for the word "safe".
Mr. Gazzola encouraged Council to adopt the Action Plan at its March 3, 1997 meeting, noting that
it can be subsequently reworked as it is expected that the Plan will change from time to time.
Councillor Ziegler suggested that the Committee accept the Action Plan as submitted, with staff to
incorporate the changes suggested tonight.
Moved by Councillor M. Wagner,
"That subject to review by Management Committee, and where appropriate changes to
reflect input as a result of the February 24, 1997 public meeting, Council adopt, as
amended, the Corporate Action Plan jointly developed by City Council and Senior
Management."
Councillor Wagner suggested that the document should be passed to Mr. Gazzola for
consideration by Management Committee, but that the mission statement stay in its present form.
Councillor Redman suggested that any changes to the Action Plan as a result of input received
this evening should be highlighted for ease of reference.
The Committee then voted on the motion to adopt the Corporate Action Plan, with amendements,
and it was Carried.
Councillor Galloway stressed the importance of assigning responsibility for specific components to
the appropriate staff, and for regular reporting as to progress. Councillor Ziegler suggested that
Mr. Gazzola take the comments of Councillor Galloway under advisement and suggest an
appropriate method of reporting and a timeline for same.
ADJOURNMENT
On motion, the meeting adjourned at 8:35 p.m.
G. Sosnoski
Manager of Corporate
Records/Assistant City Clerk