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HomeMy WebLinkAboutCompass Kitchener - 2019-04-03 COMPASS KITCHENER ADVISORY COMMITTEE MINUTES APRIL 3, 2019 CITY OF KITCHENER The Compass Kitchener Advisory Committee met this date, commencing at 4:05 p.m. Present: Ms. J. Stephens-Wells, Ms. E. Duhaime, Ms. L. Gazzola, Ms. L. Fioze, Ms. L. Trumper and Mr. A. Hammoud Staff: D. Chapman, Chief Administrative Officer K. Dever, Director, Strategy and Corporate Performance K. Cooper, Manager, Strategic & Business Planning J. MacLean, Corporate Planning Analyst 1. DRAFT 2019-2022 STRATEGIC PLAN – GOALS AND ACTIONS Compass Kitchener was circulated with the staff report which was presented to Council at a st Strategic Session on April 1 sharing goals and actions included in the draft 2019-2022 Strategic Plan. The staff report presented five draft goal statements under the following thematic areas:  People Friendly Transportation;  Environmental Leadership;  Vibrant Economy;  Caring Community; and,  Great Customer Service. Each of these goal statements has five associated, measurable actions for a total of 25 actions for the 2019-2022 Strategic Plan. The report noted the goals and actions are being mapped to address the United Nations Sustainable Development Goals (SDGs). Mr. D. Chapman provided an overview of the report with a focus on the strategic themes and goals and commented that the work Compass Kitchener has completed, influenced the plan a great deal. Members of Compass Kitchener provided the following overall comments:  Glad to see the plan simplified and it seems to capture our feedback;  The plan has a good balance and responded well to the all-committees feedback; and,  ‘Actions’ in the strategic plan seem to be the transformative strategic items. Mr. Chapman cautioned there is a risk to our core service given the heavy focus on the strategic plan and staff will need to work on ensuring a balance to not lose sight of that important work. Compass Kitchener was in agreement with this observation. 2. DEVELOPMENT OF EVALUATION CRITERIA FOR STRATEGIC PLAN Compass Kitchener was circulated with a staff report entitled "Compass Kitchener 2015-2018 Strategic Plan Evaluation" which evaluated the progress made relative to the strategic plan and recommended business plan projects to undertake in transitioning from the previous Strategic st Plan to the new Plan now under development. The report was shared with Council on April 1 and contained the Committee’s 12 recommendations for improvement, all of which have been addressed or will be addressed in the future. Ms. K. Cooper gave a presentation on "Evaluation Findings" summarizing the responses received at the all-advisory-committees meeting regarding:  What people want to know about Strategic Plan Implementation; and,  What people said makes a good Evaluation Process. Compass Kitchener noted the evaluation criteria should be developed through a partnership with staff responsible for projects to ensure alignment. A workshop between staff and Compass Kitchener, to develop a common understanding and to ensure alignment of criteria was suggested. Ms. K. Dever suggested using feedback from the strategic plan engagement (online survey) as part of the evaluation. In particular, a question is being asked on ‘How will this make your life better’. COMPASS KITCHENER ADVISORY COMMITTEE MINUTES APRIL 3, 2019 - 7 - CITY OF KITCHENER 2. DEVELOPMENT OF EVALUATION CRITERIA FOR STRATEGIC PLAN (CONT’D) The following Strategic Plan language was clarified for members: Theme-Goal-Action. It was noted there are five themes identifying the five over-arching areas of the strategic plan and each is followed by a goal statement and five actions. Each member of Compass Kitchener agreed to review two strategic goal areas and corresponding actions and provide comments. Committee members who were unable to attend today’s meeting will each be asked to review two themes, making their selections so that at least three people will review each area. Ms. K. Cooper agreed to send an email outlining what to include and focus on in their comments. A breakdown of themes / reviewing member is provided below: Strategic Theme Member People-Friendly Transportation L. Fioze, A. Hammoud Environmental Leadership L. Fioze, A. Hammoud Vibrant Economy E. Duhaime, L. Gazzola, J. Stephens-Wells Caring Community E. Duhaime, L. Trumper, J. Stephens-Wells Great Customer Service L. Gazzola, L. Trumper Comments are to be sent to Ms. K. Cooper by Wednesday, April 17, 2019. 3. STRATEGIC PLAN COMMUNITY CONSULTATION Ms. K. Cooper advised there will be an online survey for the Strategic Plan’s community consultation. She agreed to advise committee members once it is live. The final Strategic Plan will be presented to Council in June 2019. Approval of the Plan will, ideally, be accompanied by Compass Kitchener’s evaluation criteria. ST 4. DEBRIEF OF APRIL 1 COUNCIL PRESENTATION Ms. J. Stephens-Wells thanked the Committee and staff for their work on the "Compass Kitchener 2015-2018 Strategic Plan Evaluation" report and conveyed to everyone the appreciation Council members expressed regarding the work put into the report. 5. OTHER BUSINESS Ms. J. Stephens-Wells agreed to send a letter of thanks to all advisory committees for their feedback and input at the all-advisory-committees meeting. This will be done by Friday April 5, 2019. 6. ADJOURNMENT The meeting adjourned at 5:50 p.m. K. Cooper Manager, Strategic & Business Planning