HomeMy WebLinkAboutCIS Agenda - 2022-04-041
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Community and Infrastructure Services Committee
Agenda
Monday, April 4, 2022, 1:00 p.m. - 2:00 p.m.
Electronic Meeting
Beginning March 1, 2022, the City of Kitchener has aligned with provincial changes to COVID-19
restrictions and City Hall is now open for in person services, but appointments are still being
encouraged. The City remains committed to safety of our patrons and staff and continue to facilitate
electronic meeting participation for members of the public. Those people interested in participating in
this meeting can register to participate electronically by completing the online delegation registration
form at www.kitchener.ca/delegation or via email at delegation @kitchener.ca. For those who are
interested in accessing the meeting live -stream video it is available at www.kitchener.ca/watchnow.
Please refer to the delegations section on the agenda below for registration deadlines. Written
comments will be circulated prior to the meeting and will form part of the public record.
*Accessible formats and communication supports are available upon request. If you require
assistance to take part in a city meeting or event, please call 519-741-2345 or TTY 1-866-969-9994.*
Chair: Councillor S. Marsh
Vice -Chair: Councillor D. Schnider
Pages
1. Commencement
2. Consent Items
The following matters are considered not to require debate and should be
approved by one motion in accordance with the recommendation contained in
each staff report. A majority vote is required to discuss any report listed as
under this section.
2.1. 2022 Community Grants Tier 2, CSD -2022-119 3
2.2. Neighbourhood Association Affiliation 2022, CSD -2022-144 10
2.3. Huron Community Centre Full Time/Part Time Equivalent Approvals, 13
CSD -2022-117
2.4. Winter Parking Prohibitions on Heiman Street, DSD -2022-107 15
2.5. Demolition Control Application DC22-004-S-TS - 289 and 295 Sheldon 18
Avenue - Sheldon Avenue Partnership, DSD -2022-139
2.6. Naming of a Private Street - Wallaceton Subdivision - Block 186 and 21
187, 58M-631 - Fusion Homes, DSD -2022-140
2.7. Drinking Water Quality Management Standard (DWQMS): Management 32
Review Summary for 2021, INS -2022-038
3. Delegations
Pursuant to Council's Procedural By-law, delegations are permitted to address
the Committee for a maximum of five (5) minutes. Delegates must register by 11
a.m. on April 4, 2022, in order to participate electronically.
3.1. None at this time.
4. Discussion Items
4.1. Victoria Park Neighbourhood Seasonal Parking 30 m 66
Restrictions, DSD -2022-105
5. Information Items
5.1. None.
6. Adjournment
Sarah Goldrup
Committee Administrator
Page 2 of 69
Staff Report
1
1'L T
Community Services Department www.kitchener.ca
REPORT TO: Community and Infrastructure Services Committee
DATE OF MEETING: April 4, 2022
SUBMITTED BY: Michael May, Deputy Chief Administrative Officer, ext. 7079
PREPARED BY: Helena Foulds, Manager, Service, Coordination & Improvement, ext.
7193
Carrie Kozlowski, Executive Assistant, ext. 7395
WARD(S) INVOLVED: All Wards
DATE OF REPORT: March 7, 2022
REPORT NO.: CSD -2022-119
SUBJECT: 2022 Community Grants Tier 2
RECOMMENDATION:
That 2022 community grants (Tier 2) in the amount of $172,215 be approved as
outlined in Appendix A attached to Community Services Department report CSD -
2022 -119; and
That the following organizations be approved to move to the Tier 1 grant process for
the 2023 grant cycle:
1. Community Coalition on Refugee and Immigrant Concerns
2. Hohner Avenue Porch Party
3. Irish Real Life Festival; and further,
That the outstanding community grants balance of $46,789 be allocated to the three-
year pilot of the `Racialized and Indigenous Supports for Equity' (RISE) fund, a grant
providing support for community -led organizations, programs, initiatives and events
meant to decrease inequities and increase opportunities and well-being for Black,
Indigenous and racialized communities in Kitchener.
REPORT HIGHLIGHTS:
This report:
• outlines the process used to assess community grant applications.
• recommends the transfer of several organizations from Tier 2 to the Tier 1 grant
process.
• lists the organizations/groups that applied for a 2022 Tier 2 grant including the amount
of each funding request and the recommended grant allocations (see Attachment A).
• provides a recommendation for the best use of the outstanding community grants
balance.
*** This information is available in accessible formats upon request. ***
Please call 519-741-2345 or TTY 1-866-969-9994 for assistance.
Page 3 of 69
BACKGROUND:
Tier 2 community grants assist organizations/groups providing not-for-profit services
intended for the common good of residents within the City of Kitchener. Tier 2 grants typically
fund new or emerging community organizations, events, and/or initiatives. Organizations
providing municipal services in the following sectors are eligible for funding:
• arts and culture
• special events
• sports and recreation
• community support and development
Both previously funded organizations and new applicant groups may apply for Tier 2
community grants. Tier 1 organizations are only eligible for Tier 2 funding for one-time
special projects or events. Tier 2 grant allocations typically range from $1,500 to $10,000.
A Peer and Staff Review Committee (PSRC) composed of three community volunteers and
six staff (from arts/creative industries, special events, sport development, community
development and grant administration) reviews applications against the eligibility criteria set
out in the Council -approved Community Investment policy (FIN -GRA -525). This committee
allocates resources within budget availability and makes funding recommendations to
Council.
In November 2018 (CSD -18-088), Council delegated the consideration of appeals to a panel
of staff.
REPORT:
For 2022, 53 Tier 2 grant applications were received ($380,316 in requested funding). The
total amount of Tier 2 funding available is $219,004. The PSRC recommended funding 39
groups ($160,435). After the appeal process, staff recommend funding 42 groups
($172,215, as outlined in Appendix A).
Highlights of the 2022 Tier 2 grant process include:
• Information sharing: an online presentation was accessible from the City's web site
to introduce applicants to the Tier 2 process and provide tips about how to submit a
strong application.
• Thorough review of applications: PSRC members completed an independent
review/assessment of the applications against the grant criteria. Then, the committee
participated in three virtual sessions (February 1, 2 and 3, 2022) to develop funding
recommendations using an online decision-making platform.
• Opportunity for appeals: Applicant organizations had the opportunity to appeal their
recommended funding allocations. The appeal deadline was February 25, 2022, and
the appeal panel met virtually to make funding recommendations regarding the
appeal requests on March 3, 2022. Six organizations/groups submitted appeals.
• Communication: applicants were notified of the outcomes of the PSRC and/or
appeal panel's deliberations (as applicable).
Assessment process
PSRC members, both community volunteers and staff, dedicated considerable time and
effort to reviewing/assessing the applications. Each member spent approximately 20 hours
Page 4 of 69
to independently reviewing the applications. Then the committee met virtually three times
for a total of six hours to make funding recommendations as a group. The PSRC's diversity
of knowledge and expertise, in combination with the detailed review process whereby
applications are considered against the Council -approved eligibility criteria ensures that
funding recommendations are made responsibly, in the context of all the applications
received and within budget availability.
Appeal process
Tier 2 grant applicants are notified of the PSRC's recommended funding allocations and
advised of the option to appeal their recommended allocation via an online appeal form. Six
organizations appealed the recommended denial of their grant applications for 2022. The
total value of the appeal requests was $64,780. Upon review of the submissions, the appeal
panel made additional allocations (three) as shown in the chart, below, and allocated an
additional $11,780.
Appellant
Amount under appeal
Appeal panel
recommendation
Association of Liberians in
$11,000
$0
Kitchener and Environs
($10,000 cash, $1,000 in
(Apply for RISE grant)
kind)
Bereaved Families of Ontario
$15,000
$0
— Midwestern Region
(Connect with cemeteries
division to explore building
on existing relationship)
Canadian Arabic Orchestra
$20,000
$5,000
Crossroads Productions
$1,780
$1,780
($1,000 cash, $780 in
($1,600 cash, $180 in kind)
kind)
Cycling into the Future
$5,000
$5,000
Hope for Community
$12,000
$0
Development
($10,000 cash, $2,000 in
(Apply for RISE grant)
kind)
Totals
$64,780
$11,780
Transfers to Tier 1
FIN -GRA -525 outlines that organizations receiving Tier 2 funding for five or more years may
be considered for Tier 1 funding. To be eligible for Tier 1, organizations must:
• be incorporated as a not-for-profit entity or agree to become incorporated within an
agreed upon timeframe (12 months, for example),
• enter into a legal agreement with the City, from one to five years in length. The
agreement outlines the responsibilities of the City and the responsibilities of
organization, including details of services/events for which the grant is provided,
financial reporting requirements, and insurance/indemnity requirements.
The chart below summarizes the organizations recommended to transfer to the Tier 1 grant
process for the 2023 grant cycle. If approved, these groups will move with a base grant
Page 5 of 69
amount equal to their 2022 Tier 2 grant. As a result of this transfer, there will be a
corresponding reduction of $11,600 in available funding for Tier 2 grants in 2023.
Organization
2022 grant recommendation
previous Tier 2
funding
Community Coalition on Refugee
and Immigrant Concerns
$3,500
($2,650 cash, $850 in kind)
2016-2020
Hohner Avenue Porch Party
$4,100
2016-2020
Irish Real Life Festival
$4,000
2017-2021
total
$11,600
STRATEGIC PLAN ALIGNMENT:
This report supports the delivery of core services.
FINANCIAL IMPLICATIONS:
Capital Budget — The recommendation has no impact on the Capital Budget.
Operating Budget — The budget for 2022 Tier 2 community grants is $219,004.
The PSRC (with subsequent revisions recommended by the appeal panel) recommends a
total 2022 Tier 2 allocation of $172,215. Thus, $46,789 of the Tier 2 grants budget for 2022
remains unallocated.
Explanation of variance
This rare positive variance is the result of the following factors:
• Tier 1 grant allocations (funded from the same source as Tier 2 grants), remained
lower than anticipated for a second year. Again, the pandemic caused some Tier 1
organizations to scale back their planned activities and corresponding funding
requests. The reduction in Tier 1 allocations led to a subsequent increase in available
funding for the 2022 Tier 2 grants program.
• While the number of Tier 2 grant applications was up over last year, it remains lower
than in pre -pandemic times. Further, typical grant requests (for events, festivals and
programs) remain lower than usual, due to the uncertainty and challenges COVID-
19 poses.
• The PSRC and appeal panel carefully considers all applications against the eligibility
criteria outlined in the Council -approved Community Investment policy. Despite that
available funding for the Tier 2 program was higher and the number of applications
was lower than usual, the committee upheld the eligibility criteria and made
responsible funding recommendations in keeping with the intent of the policy. The
committee was unwilling to allocate funds to projects that neither adequately met the
grant criteria nor demonstrated need.
Recommendation for the variance — Additional Funding for City's RISE Grant
Staff propose that the remaining $46,789 in the 2022 community grants budget be allocated
to the three-year pilot of the `Racialized and Indigenous Supports for Equity' (RISE) fund, a
grant providing support for community -led organizations, programs, initiatives and events
meant to decrease inequities and increase opportunities and well-being for Black,
Indigenous and racialized communities in Kitchener.
Page 6 of 69
Rationale for this recommendation:
There is high demand for the RISE grant funds. RISE grant requests already exceed
the $50,000 annual budget, and the grant is only in the first of its four 2022 review
periods.
Several applications that were deemed ineligible for 2022 Tier 2 funding are likely
eligible for the RISE grant. The RISE grant provides opportunities for groups and
organizations to build capacity and demonstrate financial accountability, which will
increase their chances of success when applying for future grants.
COMMUNITY ENGAGEMENT:
INFORM — The 2022 Tier 2 community grant program was advertised on the city's website,
on social media and in Kitchener Life. A new promotional strategy featuring testimonials
from previous grant recipients was used in an attempt to reach new demographic groups
and demonstrate, through storytelling, the benefits that participation in the community grant
program can afford to new and emerging groups. Previous Tier 2 grant recipients were
informed of the 2022 application process. The virtual presentation about Tier 2 grants
allowed applicants to learn about the program at their convenience and in the safety of their
own location.
All grant applicants were informed of the PSRC's recommended grant allocations and were
given the opportunity to appeal their allocation via an online form.
This report has been posted to the City's website with the agenda in advance of the council
/ committee meeting.
CONSULT — The PSRC provided invaluable expertise throughout the assessment process.
Their commitment and dedication are very much appreciated.
ENTRUST—Through the provision of grants, community groups/organizations are entrusted
to deliver valued programs, initiatives and services to the community.
PREVIOUS REPORTS/AUTHORITIES:
• CSD -18-088 Community Grants Appeal Process Update
• FIN -GRA -525 Community Investment Policy
APPROVED BY: Michael May, Deputy CAO, Community Services Department
ATTACHMENTS:
Attachment A — CSD -2022-119 2022 Community Grants (Tier 2) Appendix A
Page 7 of 69
Appendix A: CSD -2022-119
2022 Community Grants (Tier 2)
Page 8 of 69
Final grant
Type of final
Organization name
Grant request
Type of grant
recommendation
grant
request
(after appeal
recommendation
process)
Action For Women and
$9,500
$4,000
Family Foundation
Arts4All (Afterschool Art
$7,000
$7,000
Program)
Arts4All (Young@rt)
$3,000
$3,000
Association of Liberian
$11,000
($10,000 cash,
$0
Immigrants in Kitchener
$1,000 in kind)
Belmont Village Bestival
$20,000
($15,000 cash,
$7,000
($5,000 cash,
$5,000 in kind)
$2,000 in kind)
Bereaved Families of
$15,000
$0
Ontario - Midwestern
Big Brothers Big Sisters of
$5,984
($5,000 cash,
$5,984
($5,000 cash,
Waterloo Region
$984 in kind)
$984 in kind)
Brain Injury Association
$3,000
$2,125
Waterloo -Wellington
Bulgarian Folk Dance
$4,000
($1,500 cash,
$2,500
(in kind)
School (Hopa-Tropa, Eha-
$2,500 in kind)
Ha)
Cafe Philo (Kitchener)
$1,530
$1,530
Canadian Arabic Orchestra,
$20,000
$5,000
Caribbean Dreams Concert
$8,000
($6,500 cash,
$5,000
($3,500 cash,
$1,500 in kind)
$1,500 in kind)
Central Frederick
$5,046
($1,895 cash,
$5,046
($2,008 cash,
Neighbourhood Association
$3,151 in kind)
$3,038 in kind)
Cherry Park Neighbourhood
$2,552
(in kind)
$2,552
($2,055 cash,
Association (Cherry
$497 in kind)
Chicopee Ski Club, The
$4,830
$0
Community Coalition on
$3,500
($2,500 cash,
$3,500
($2,650 cash,
Refugee and Immigrant
$1,000 in kind)
$850 in kind)
Concerns
Community Kitchen Co-
$9,700
$7,720
operative Kitchener
Waterloo Inc.
Crossroads Productions
$1,780
($1,000 cash,
$1,780
($1,600 cash,
$780 in kind)
$180 in kind)
Cycling into the Future
$5,000
$5,000
Diverse Works Dance Co.
$7,500
$5,000
Dog Friendly KW
$7,600
($3,000 cash,
$4,600
($500 cash,
$4,600 in kind)
$4,100 in kind)
For Hungarians in Canada
$11,500
($3,000 cash,
$0
Association
$8,500 in kind)
Frontier College
$5,000
$0
Grand Philharmonic Choir
$5,000
$2,500
Grand River Film Festival
$5,000
$5,000
Grand River Flamenco Fest
$5,500
($4,000 cash,
$4,000
$1,500 in kind)
Hohner Avenue Porch Party
$4,100
($4,000 cash,
$4,100
$100 in kind)
Home (on the Range) Story
$8,468
($4,800 cash,
$3,668
($2,388 cash,
Kitchen
$3,668 in kind)
$1,280 in kind)
Hope For Community
$12,000
($10,000 cash,
$0
Development
$2,000 in kind)
HopeSpring Cancer Support
$11,000
($1,000 cash,
$10,000
(in kind)
Centre
$10,000 in kind)
Inter Arts Matrix
$6,500
$0
Irish Real Life Festival
$6,000
$4,000
JM Drama Alumni
$10,000
$10,000
Keep Your Head Up
$5,000
$2,500
Kind Minds Family Wellnessl
$7,500
$7,500
Page 8 of 69
Appendix A: CSD -2022-119
2022 Community Grants (Tier 2)
Page 9 of 69
Final grant
Type of final
Organization name
Grant request
Type of grant
recommendation
grant
request
(after appeal
recommendation
process)
Kitchener Public Library
$7,500
$0
(Mel Brown Festival)
KW Art Gallery
$3,000
$3,000
Levant
$7,600
$0
Midtown Radio
$6,500
$4,000
Nigerians in the Region of
$7,000
$3,000
Waterloo
Note Worthy Singers
$2,000
$2,000
Optimist Club of Southwest
$1,250
(in kind)
$1,250
(in kind)
Kitchener
Rainbow Reels Queer and
$3,500
($2,700 cash,
$3,500
Trans Film Festival
$800 in kind)
Red Maple Senior Club
$1,700
$1,700
Red Raccoon Bike Rescue
$5,186
$4,000
Studio D20
$5,000
$2,000
Schneider Creek Porch
$4,716
($3,356 cash,
$4,360
($3,400 cash,
Party
$1,360 in kind)
$960 in kind)
St. Mary's Parish - Tiny
$30,000
$0
Home Takeout
Twin City Spinners
$5,000
$2,500
Wheelchair Basketball Club
Unwrap Theatre
$4,000
$2,000
Upper 59 Productions (Rock
$16,174
($10,300 cash,
$0
Revival Music of the Ages)
$5,874 in kind)
Waterloo Organization of
$4,600
(in kind)
$2,300
(in kind)
Disc Sports
Wired World Incorporated /
$7,500
$5,000
CKWR 98.5 FM
Totalsi
$380,316
i $172,215
Page 9 of 69
Staff Report
r
NJ :R
Community Services Department www.kitchener.ca
REPORT TO: Community and Infrastructure Services Committee
DATE OF MEETING: April 4, 2022
SUBMITTED BY: Mark Hildebrand, Director, Neighbourhood Programs and Services, 519-
741-2200 x 7687
PREPARED BY: Steve Roth, Manager, Community Centres, 519-741-2200 ext. 7077
WARD(S) INVOLVED: All
DATE OF REPORT: March 10, 2022
REPORT NO.: CSD -2022-144
SUBJECT: Neighbourhood Association Affiliation 2022
RECOMMENDATION:
That the list of proposed Neighbourhood Associations, as attached to the Community
Services Department report CSD -2022-144, be approved for affiliation for the year 2022
and added to the City's third -party liability insurance program.
BACKGROUND:
In July 2002, Kitchener City Council approved the introduction of an Affiliation Policy for
Kitchener Neighbourhood Associations (NAs). This policy and approval/renewal process was
developed in collaboration with staff and Neighbourhood Association (NA) representatives. Its
purpose is to ensure that NA groups on the official list receive access to City of Kitchener
supports and resources. As well, the policy clarifies the role and responsibilities of the NAs and
the City. As outlined in the policy, NAs will:
• Be a voluntary, not-for-profit, non-partisan, non -denominational group based in a
geographic neighbourhood within the borders of the City of Kitchener.
• Be inclusive of and responsive to the needs of the community within the specific
geographic area defined by the group.
• Be open to the public and make this known through communication to the residents of
that neighbourhood by, at a minimum, publishing a contact number or through other
means such as a newsletter.
• Have some level of activity with, at minimum, a contact person.
• Have some structure for accountability.
The City of Kitchener provides affiliated NAs:
• Coverage by a commercial general liability insurance policy, provided through the
Waterloo Region Municipalities Insurance Pool.
• Access to facilities, program grants, staff assistance and printing for newsletters, minutes
and flyers (subject to guidelines and budgetary availability).
*** This information is available in accessible formats upon request. ***
Please call 519-741-2345 or TTY 1-866-969-9994 for assistance.
Page 10 of 69
REPORT:
The affiliation of NAs is approved and renewed annually for the following reasons:
• To ensure that NAs on the list are active and continue to meet the criteria for affiliation;
• To ensure that the contact information for affiliated NAs is current; and
• To obtain permission to release contact information to the public and staff.
Twenty-five Neighbourhood Associations are being recommended for affiliation in 2022.
Please find attached a list of twenty-five NAs being recommended for affiliation with the City of
Kitchener in 2022 (see Appendix A).
STRATEGIC PLAN ALIGNMENT:
This report supports the delivery of core services.
FINANCIAL IMPLICATIONS:
There are currently no financial implications. Services to NAs are provided through the
Neighbourhood Programs and Services budget and printing process. However, as the
population of the City of Kitchener increases and new neighbourhoods emerge, the current
funding and support available to NAs will need to be reassessed to maintain the vibrancy and
level of support to Kitchener neighbourhoods.
COMMUNITY ENGAGEMENT:
Staff has consulted with NAs concerning the affiliation process, and will confirm affiliation status
for 2022, once approved. Information sharing and collaboration will occur as appropriate with
emerging neighbourhood groups in regard to the process for affiliation.
The approved 2022 affiliation list will be shared with internal divisions such as Information
Technology, Clerk's, and Communications to maintain updated information for access by the
public, Council and staff.
INFORM — This report has been posted to the City's website with the agenda in advance of the
council / committee meeting.
PREVIOUS REPORTS/AUTHORITIES:
There are no previous reports/authorities related to this matter.
APPROVED BY: Michael May, Deputy CAO, Community Services
ATTACHMENTS:
Attachment A — List of 2022 Neighbourhood Associations
Page 11 of 69
APPENDIX A
2022 Neighbourhood Associations and Ward Councillors
Ward Ward Councillor Neighbourhood Association
WARD ONE
Scott Davey
Stanley Park Community Association
WARD TWO
Dave Schnider
Centreville -Chicopee Community Association
Stanley Park Community Association
WARD THREE
John Gazzola
Kingsdale Neighbourhood Association
Grand Hill Village Neighbourhood Association
Settler's Grove Association
WARD FOUR
Christine Michaud
Doon Pioneer Park Community Association
WARD FIVE
Kelly Galloway-Sealock
Huron Community Association
Williamsburg Community Association
WARD SIX
Paul Singh
North Six Neighbourhood Association
Country Hills Recreation Association
WARD SEVEN
Bill loannidis
Boardwalk Neighbourhood Association
Forest Heights Community Association
WARD EIGHT
Margaret Johnston
Cherry Park Neighbourhood Association
Forest Heights Community Association
Greenbelt Neighbourhood Association
Victoria Hills Neighbourhood Association
Westmount Neighbourhood Association
WARD NINE
Debbie Chapman
Cherry Park Neighbourhood Association
Highland -Stirling Community Group
Mill -Courtland Neighbourhood Association
Victoria Park Neighbourhood Association
Downtown Neighbourhood Alliance
WARD TEN
Auditorium Neighbourhood Association
Central Frederick Neighbourhood Association
Sarah Marsh Downtown Neighbourhood Alliance
Eastwood Neighbourhood Association
Mt -Hope Breithaupt Park Neighbourhood Association
Olde Berlin Towne Neighbourhood Association
Mayor: Berry Vrbanovic
Page 12 of 69
'Staff Report r,.
i11k
Community Services Department www.kitchener.ca
REPORT TO: Community and Infrastructure Services Committee
DATE OF MEETING: April 4, 2022
SUBMITTED BY: Mark Hildebrand, Director, Neighbourhood Programs and Services, 519-
741-2200 ext 7687
PREPARED BY: Steve Roth, Manager, Community Centres, 519-741-2200 ext. 7077
WARD(S) INVOLVED: Ward(s)
DATE OF REPORT: February 28, 2022
REPORT NO.: CSD -2022-117
SUBJECT: Huron Community Centre Full Time/ Part Time Equivalent Approvals
RECOMMENDATION:
That two full-time FTEs and one part-time FTE be approved to operate the new Huron
Brigadoon Community Centre.
BACKGROUND:
As part of the Council approved business plan in 2016, City staff were asked to investigate the
possibility of a partnership, with either of the District School Boards, to build and operate a joint
School/Community Centre. In 2018, Council approved a partnership with the Waterloo Region
District School Board (the Board), where the City would participate with them in the construction
and the operation of a joint school/community centre. During budget deliberations, Council
approved approximately $2.9 million towards the construction of the joint school/community
centre over 2019 and 2020. Construction of the joint facility started in 2021 and is expected to
be completed around the third quarter of 2022. During 2022 operating budget deliberations,
because the community centre would only be open for part of the year, Council approved partial
operating funding for the staffing, operations and maintenance of the new Huron Brigadoon
Community Centre. The remaining funding required will be considered in the 2023 operating
budget.
REPORT:
Staff are beginning to prepare for the 2022 opening of the new Huron Brigadoon Community
Centre. Although final date is yet to be determined by the school board, staff are hopeful that
we will be able to have staff in the facility on or around September 2022. This Community Centre
will have approximately 8,000 square feet of dedicated space and will also leverage additional
community space from our partners, including the Board's double gymnasium (attached to the
Community Centre's gymnasium), and 2 additional program room spaces with the YMCA
EarlyOn program. As part of these preparations, it is necessary to begin hiring staff for the
facility. The permanent staff positions being requested include one (1) Full Time Facilitator, one
(1) Full Time Office and Program Assistant and one (1) Permanent Part Time Office and Program
Clerk (24 hrs).
*** This information is available in accessible formats upon request. ***
Please call 519-741-2345 or TTY 1-866-969-9994 for assistance.
Page 13 of 69
Staff anticipate hiring a full time facilitator in spring of 2022 with the other permanent staff hired
(Office and Program Assistant and Clerk) by mid to late summer. The staffing template for this
centre is similar to existing community centres, including Victoria Hills and Stanley Park;
comparable in square footage, which is anticipated to have a similar programming model.
STRATEGIC PLAN ALIGNMENT:
This report supports the delivery of core services
Strategic Goal: Caring Community
Our goal is to enhance people's sense of belonging and connection by providing
welcoming community spaces and programs; better engaging, serving and supporting
our diverse populations.
Strategic Actions:
• Support the equitable distribution of leisure programs and resources across
neighbourhoods;
• Complete the Huron Brigadoon Community Centre
FINANCIAL IMPLICATIONS:
The full cost of these new positions will be funded from the Huron Brigadoon Community Centre
operating budget. The estimated cost of each of these positions are as follows:
• Facilitator, Community Centres ($71,973) plus benefits
• Office and Program Assistant, Community Centres ($60,230) plus benefits
• Office and Program Clerk, Community Centres ($31,581) plus benefits
Six months of operating funding was built into the 2022 budget process and the remainder will
be built in through the 2023 budget process.
COMMUNITY ENGAGEMENT:
INFORM — This report has been posted to the City's website with the agenda in advance of the
council / committee meeting.
PREVIOUS REPORTS/AUTHORITIES:
CSD -17-013 Potential Facility Partnership with the Waterloo Catholic District School
Board in Huron South Area
CSD -18-047 Facility Partnership with the Waterloo Region District School Board in
the Huron - Brigadoon area
CSD -18-089 Facility Partnership with the Waterloo Region District School Board in
Huron-Brigadoon area - Update
APPROVED BY:
MICHAEL MAY, DEPUTY CHIEF ADMINSTRATIVE OFFICER
Page 14 of 69
Staff Report
Development Services Department www.kitchener.ca
REPORT TO: Community and Infrastructure Services Committee
DATE OF MEETING: April 4, 2022
SUBMITTED BY: Barry Cronkite, Director, Transportation Services, 519-741-2200 ext.
7738
PREPARED BY: Anjul Chauhan, Traffic Technologist, 519-741-2200 ext. 7374
WARD(S) INVOLVED: Ward 9
DATE OF REPORT: March 3, 2022
REPORT NO.: DSD -2022-107
SUBJECT: Winter Parking Prohibitions on Heiman Street
RECOMMENDATION:
That on -street parking be prohibited on the west (even -numbered) side of Heiman
Street from a point 69 m south of Lorne Avenue to the cul-de-sac, from January 1 to
March 31; and further,
That the Uniform Traffic and Parking Bylaw be amended accordingly
REPORT HIGHLIGHTS:
• The purpose of this report is to amend the Traffic and Parking Bylaw to include winter
parking prohibitions on Heiman Street
• The key finding of this report is that traffic flow and property access would be improved
in winter months by prohibiting seasonal on -street parking
• The financial implications are approximately $500 to be taken from the existing sign
maintenance budget
• Community engagement included a notification letter being distributed to affected
residents in advance of the meeting
• This report supports the delivery of core services.
BACKGROUND:
Transportation Services received concerns from Heiman St. residents, citing difficulty
accessing the street and driveways in the winter months due to the presence of cars parked
on -street, and snow storage constraints.
REPORT:
Staff are recommending seasonal parking restrictions on the west (even -numbered) side of
Heiman Street during the winter months. Heiman Street was narrowed to approximately 6.7
meters between Lorne Avenue and the cul-de-sac through reconstruction in 2021. This
narrowing was required to improve sidewalk and boulevard conditions. Since 2021, parking
has been temporarily restricted year-round on the west (even -numbered) side of Heiman
*** This information is available in accessible formats upon request. ***
Please call 519-741-2345 or TTY 1-866-969-9994 for assistance.
Page 15 of 69
Street from a point 69 m south of Lorne Avenue to the cul-de-sac. Staff have reviewed, and
recommend that the temporary year-round restriction on the west (even -numbered) side be
removed and replaced with a restriction to prohibit parking from January 1 st to March 31 st.
The reinstatement of parking from April 1 st to November 30th will allow for greater flexibility
for residents during months where winter snow storage does not cause concerns.
STRATEGIC PLAN ALIGNMENT:
This report supports the delivery of core services.
FINANCIAL IMPLICATIONS:
Capital Budget — The recommendation has no impact on the Capital Budget.
Operating Budget — The recommendation has a $500 impact on Operating Budget for sign
installations. These costs will be charged to the existing Sign Maintenance budget.
COMMUNITY ENGAGEMENT:
INFORM — This report has been posted to the City's website with the agenda in advance of
the council / committee meeting.
CONSULT — If applicable.
COLLABORATE — If applicable.
ENTRUST — If applicable.
PREVIOUS REPORTS/AUTHORITIES:
• City of Kitchener Traffic and Parking By-law No. 2019-113
APPROVED BY: Justin Readman, General Manager, Development Services Division
ATTACHMENTS:
Attachment A — Key Map — Heiman Street Winter Parking Prohibition Map
Page 16 of 69
294
206
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05
•. Not to Scale
Existing "filo Parking .r
so* Of foe 0 Proposed ""No Parkin — January 1 to March 1"
F— I Notified Properties
Page 17 of 69
Staff Report
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Development Services Department www.kitchener.ca
REPORT TO: Community and Infrastructure Services Committee
DATE OF MEETING: April 4, 2022
SUBMITTED BY: Rosa Bustamante, Director of Planning, 519-741-2200 ext. 7319
PREPARED BY: Tim Seyler, Planner, 519-741-2200 ext. 7860
WARD(S) INVOLVED: Ward 10
DATE OF REPORT: March 14, 2022
REPORT NO.: DSD -2022-139
SUBJECT: Demolition Control Application DC22/004/S/TS
289 and 295 Sheldon Avenue
Sheldon Avenue Partnership
RECOMMENDATION:
That Demolition Control Application DC22/004/S/TS requesting permission to
demolish two single detached dwellings located at 289 and 295 Sheldon Avenue
North be approved.
REPORT HIGHLIGHTS:
• The purpose of this report is to outline the request of Council to approve the demolition
of two existing single detached dwellings located at 289 and 295 Sheldon Avenue North.
• The key finding of this report is that staff support the demolition of the two existing single
detached dwellings as the owner intends to redevelop the properties with a future
residential multiple dwelling.
• There are no financial implications as there is no impact to the capital or operating
budget.
• Community engagement included the information posted to the City's website with the
agenda in advance of the Council/Committee meeting. All property owners within 30
metres of the subject property will receive notice of the demolition control application for
information purposes immediately following Council approval.
• This report supports the delivery of core services.
BACKGROUND:
The Development Services Department has received an application requesting the
demolition of two existing single detached dwellings addressed as 289 and 295 Sheldon
Avenue North. The subject properties are zoned `Residential Six Zone (R-6)' in Zoning By-
law 85-1. The properties are designated `Low Rise Residential' in the Official Plan. The
applicant is proposing to demolish the existing single detached dwellings to allow for the
future construction of a residential multiple dwelling.
*** This information is available in accessible formats upon request. ***
Please call 519-741-2345 or TTY 1-866-969-9994 for assistance.
Page 18 of 69
I CAL
ZQOKmarKsl Gase neap:
Location Map — 289 and 295 Sheldon Avenue North
REPORT:
A Demolition Control Application has been received from the owner of the subject properties,
proposing to demolish the two existing single detached dwellings to allow for the future
development of a multiple residential dwelling on the subject properties. The property owner
has requested that the existing dwellings be demolished in order to ready the site for the
future residential development.
The property is within the City's demolition control area as defined in the City's Demolition
Control By-law. The demolition control provisions contained within Section 33 of the
Planning Act are intended to:
(a) prevent the premature loss of viable housing stock and the creation of vacant
parcels of land;
(b) protect the appearance, character, and integrity of residential
neighbourhoods and streetscapes where no redevelopment is planned;
(c) prevent the premature loss of municipal assessment;
(d) retain existing dwelling units until redevelopment plans have been
considered and approved; and
(e) ensure that redevelopment occurs in a timely manner, where proposed.
Staff do not have concerns with the demolition of the residential dwellings as it is the
intention of the owner to redevelop the lot with a new residential development. The single
detached dwellings are currently vacant and must be removed to allow the site to be
prepared for the future development. The lot has legal frontage onto a public road and has
access to full services. The property owner will be applying for site plan approval, and it is
their intention to submit a site plan application in the spring of 2022. At that time staff will
ensure that all the appropriate approvals are in place before the development commences.
Page 19 of 69
Since there will be a loss of two residential dwelling units without immediate plans to replace
the dwelling units via a building permit or site plan approval, staff are bringing this report
before Council as per the City's Demolition Control Policy. However, as noted above, the
applicant is progressing toward redeveloping the site with a residential multiple dwelling in
2022.
The property does not have a heritage designation nor is it within a heritage conservation
district. Heritage Planning has no concerns with the application.
Figure 1: View of the existing single detached dwellings at 289 and 295 Sheldon Avenue
North
STRATEGIC PLAN ALIGNMENT:
This report supports the delivery of core services.
FINANCIAL IMPLICATIONS:
Capital Budget — The recommendation has no impact on the Capital Budget.
Operating Budget — The recommendation has no impact on the Operating Budget.
COMMUNITY ENGAGEMENT:
INFORM — This report has been posted to the City's website with the agenda in advance of
the Council / Committee meeting. All property owners within 30 metres of the subject
properties will receive notice of the demolition control application for information purposes
immediately following Council approval.
PREVIOUS REPORTS/AUTHORITIES:
• City of Kitchener's Demolition Control By-law
• Zoning By-law 85-1
• Official Plan, 2014
APPROVED BY: Justin Readman — General Manager, Development Services
Page 20 of 69
Staff Report
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Development Services Department www.kitchener.ca
REPORT TO: Community and Infrastructure Services Committee
DATE OF MEETING: April 4, 2022
SUBMITTED BY: Rosa Bustamante — Director of Planning 519-741-2200 ext. 7319
PREPARED BY: Madison Headrick - Student Planner, 519-741-2200 ext. 7074
WARD(S) INVOLVED: Ward 5
DATE OF REPORT: March 8, 2022
REPORT NO.: DSD -2022-140
SUBJECT: Naming of a Private Street
Wallaceton Subdivision — Block 186 and 187,58M-631
Fusion Homes
RECOMMENDATION:
That the City of Kitchener acknowledge that Fusion Homes intends to name a private street:
"Oat Lane" within a multiple residential development located at Wallaceton Blocks 186 and
187 in Registered Plan of Subdivision 58M-631; and further,
That the City's Legal Services division be directed to proceed with the required advertising,
preparation, and registration of the necessary By-law for the naming of "Oat Lane".
REPORT HIGHLIGHTS:
• The purpose of this report is that the applicant is seeking Council approval to name a private
street within the residential development located at Wallaceton Blocks 186 and 187 in
Registered Plan of Subdivision 58M-631.
• The key finding of this report is that the applicant is proposing to name the private street as "Oat
Lane". Staff are satisfied that the proposed private street name is appropriate and support the
street naming request.
• There are no financial implications as there is no impact to the capital or operating budget.
• Community engagement included the information posted to the City's website with the agenda
in advance of the council/committee meeting.
• This report supports the delivery of core services.
BACKGROUND:
Fusion Homes is seeking Council approval to name a private street within the residential
development located at Wallaceton Blocks 186 and 187 in Registered Plan of Subdivision 58M-631.
The proposed development is a 96 -unit multi -residential townhouse development containing six 3 -
storey townhouse buildings.
REPORT:
The applicant is proposing to name the private street shown on the plan below "Oat Lane". The
naming of the private street will eliminate the need for a Multiple Unit Identification Sign at the
*** This information is available in accessible formats upon request. ***
Please call 519-741-2345 or TTY 1-866-969-9994 for assistance.
Page 21 of 69
entrance to the site, and offers improved site navigation for emergency services, residents, and
visitors.
The proposal has been circulated to a number of internal departments and no concerns were raised.
The dwellings will be addressed in accordance with the City's Street Naming and Addressing Policy.
The Region of Waterloo has approved the proposed street name. Staff are satisfied that the
proposed private street name is appropriate and support the street naming request.
STRATEGIC PLAN ALIGNMENT:
This report supports the delivery of core services.
FINANCIAL IMPLICATIONS:
Capital Budget — The recommendation has no impact on the Capital Budget.
Operating Budget — The recommendation has no impact on the Operating Budget.
COMMUNITY ENGAGEMENT:
INFORM — This report has been posted to the City's website with the agenda in advance of the
council / committee meeting.
PREVIOUS REPORTS/AUTHORITIES:
REVIEWED BY: Stevenson, Garett — Manager of Development Review, Planning Division
APPROVED BY: Readman, Justin - General Manager, Development Services
ATTACHMENTS:
Appendix Al — Site Plan — SP18-115-H-KA
Appendix A2 — Site Plan — SP18-116-H-KA
Appendix B — Private Street Naming Request
Appendix C — Staff and Agency Comments
Page 22 of 69
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Page 24 o 69
F
L 0 R
E NC E D
A L CSR
E S C E N T
FUST N
H O M E S
To: Lisa Thompson, Development Services Department, Planning Division, City of Kitchener
From: Josh Shilling, Fusion Homes
Date: November 9, 2021
Re: Private Street Name Request — Wallaceton Stacked Townhomes, Block 187
Dear Lisa,
Fusion Homes is pleased to submit the enclosed items in support of a private street name request:
• A cheque, in the amount of $548 to cover the Planning fee for considering a private street
name;
• A cheque, in the amount of $1650 to cover the Legal fee for administration, advertising costs
and registry costs;
• A digital copy of a draft reference plan identifying the street as Part 2; and
• Confirmation from Region of Waterloo Staff that the selected street be named (Oat Lane).
Please note that other street names (Soybean Lane, Alfalfa Lane) have been reserved for other blocks in
the Wallaceton community, to be the subject of future Site Plan Approval applications.
We are requesting the private street name to allow future homeowners to have a simpler and more
unique address, and provide improved emergency access while avoiding the need for an MUI sign.
Please consider the attached, and we request that this matter be considered at the next available
Council meeting.
Should you have any questions, or require any additional information, please feel free to contact us.
Sincerely,
Josh Shilling
Senior Project Manager
Fusion Homes
November 9, 2021
Page 25 of 69
FUST N
H O M E S
To: Lisa Thompson, Development Services Department, Planning Division, City of Kitchener
From: Josh Shilling, Fusion Homes
Date: November 9, 2021
Re: Private Street Name Request — Wallaceton Stacked Townhomes, Block 186
Dear Lisa,
Fusion Homes is pleased to submit the enclosed items in support of a private street name request:
• A cheque, in the amount of $548 to cover the Planning fee for considering a private street
name;
• A cheque, in the amount of $1650 to cover the Legal fee for administration, advertising costs
and registry costs;
• A digital copy of a draft reference plan identifying the street as Part 2; and
• Confirmation from Region of Waterloo Staff that the selected street be named (Oat Lane).
Please note that other street names (Soybean Lane, Alfalfa Lane) have been reserved for other blocks in
the Wallaceton community, to be the subject of future Site Plan Approval applications.
We are requesting the private street name to allow future homeowners to have a simpler and more
unique address, and provide improved emergency access while avoiding the need for an MUI sign.
Please consider the attached, and we request that this matter be considered at the next available
Council meeting.
Should you have any questions, or require any additional information, please feel free to contact us.
Sincerely,
Josh Shilling
Senior Project Manager
Fusion Homes
November 9, 2021
Page 26 of 69
Hi,
The Region has no objections as Oat Lane was reserved in 2019 on behalf of Fusion Homes.
Chris Rumig
GIS Analyst - Information Technology Services, Region of Waterloo
150 Frederick St, 5t" Floor, Kitchener, ON N2G 4.13
226-339-3257
crumig@ regionofwaterloo.ca
From: Madison Headrick <Madison.Headrick@kitchener.ca>
Sent: January 19, 2022 11:18 AM
To: Chris Rumig <Crumie@reeionofwaterloo.ca>; Barb Fairbairn <Barb.Fairbairn@kitchener.ca>; Tom
Ruggle <Tom.Rueele@kitchener.ca>; Dave Seller <Dave.Seller@kitchener.ca>; Beth Bruno
<Beth.Bruno@kitchener.ca>; Christine Kompter<Christine.Kompter@kitchener.ca>
Cc: Craig Dumart <Craig.Dumart@kitchener.ca>
Subject: Private Street Naming Request - Wallaceton Blocks 186 and 187
Good morning,
Please see attached the formal request from Fusion Homes seeking private street naming requests for
the developments (see site plans attached) at Wallaceton Blocks 186 and 187.
The letter requests:
Oat Lane
Please advise if you have any comments or concerns with the request by: January 31, 2022.
Thanks,
Madison Headrick
Student Planner, City of Kitchener
madison.head rick@kitchener.ca
Page 27 of 69
From: Beth Bruno <Beth.Bruno@kitchener.ca>
Sent: Wednesday, February 9, 2022 1:12 PM
To: Madison Headrick <Madison.Headrick@kitchener.ca>
Cc: Craig Dumart <Craig.Dumart@kitchener.ca>
Subject: RE: Private Street Naming Request - Wallaceton Blocks 186 and 187
U
I have no comments/concerns.
Please keep me in the loop as to when the Report is going to Committee, etc. and a copy of the
deposited R -Plan would be appreciated as soon as possible.
Kind Regards,
Beth Bruno
Legal Services Administrator I Legal Services I The Corporation of the City of Kitchener
519-741-2200, Ext. 7713 1 TTY 1-866-969-9994 1 beth.bruno(a-)kitchener.ca I www.kitchener.ca
Confidentiality Notice: This email correspondence (including any attachments) may contain information which is confidential;
privileged; and/or exempt from disclosure under applicable law. It is intended only for the use of the designated recipient(s) listed
above. Any unauthorized use, distribution or disclosure is strictly prohibited. If you are not the intended recipient, or have otherwise
received this message by mistake, please notify the sender immediately by replying via email, and destroy all copies of this original
correspondence (including any attachments). Thank you for your cooperation.
From: Madison Headrick <Madison.Headrick@kitchener.ca>
Sent: Wednesday, February 9, 2022 9:46 AM
To: crumie@reeionofwaterloo.ca; Barb Fairbairn <Barb.Fairbairn@kitchener.ca>; Tom Ruggle
<Tom.Rueele@kitchener.ca>; Dave Seller <Dave.Seller@kitchener.ca>; Beth Bruno
<Beth.Bruno@kitchener.ca>; Christine Kompter<Christine.Kompter@kitchener.ca>
Cc: Craig Dumart <Craig.Dumart@kitchener.ca>
Subject: RE: Private Street Naming Request - Wallaceton Blocks 186 and 187
Good morning everyone,
Just a reminder to provide your comments for this street naming request.
Thanks,
Madison Headrick
Student Planner, City of Kitchener
mad iso n. head rick@kitchener.ca
From: Madison Headrick
Sent: Wednesday, January 19, 2022 11:18 AM
Page 28 of 69
To: crumie@reeionofwaterloo.ca; Barb Fairbairn <Barb.Fairbairn@kitchener.ca>;
Tom. Rugele@kitchener.ca; Dave Seller <Dave.Seller@kitchener.ca>; Beth. Bruno@kitchener.ca; Christine
Kompter<Christine.Kompter@kitchener.ca>
Cc: Craig Dumart <Craig.Dumart@kitchener.ca>
Subject: Private Street Naming Request - Wallaceton Blocks 186 and 187
Good morning,
Please see attached the formal request from Fusion Homes seeking private street naming requests for
the developments (see site plans attached) at Wallaceton Blocks 186 and 187.
The letter requests:
Oat Lane
Please advise if you have any comments or concerns with the request by: January 31, 2022.
Thanks,
Madison Headrick
Student Planner, City of Kitchener
madison.head rick@kitchener.ca
Page 29 of 69
Transportation Services have no concerns with the proposed street name.
Dave Seller, C.E.T.
Traffic Planning Analyst I Transportation Services I City of Kitchener
519-741-2200 ext. 7369 1 TTY 1-866-969-9994 1 dave.seller@kitchener.ca
LIT Q e=@e
From: Madison Headrick <Madison.Headrick@kitchener.ca>
Sent: Wednesday, February 09, 2022 9:46 AM
To: crumie@reeionofwaterloo.ca; Barb Fairbairn <Barb.Fairbairn@kitchener.ca>; Tom Ruggle
<Tom.Rueele@kitchener.ca>; Dave Seller <Dave.Seller@kitchener.ca>; Beth Bruno
<Beth.Bruno@kitchener.ca>; Christine Kompter<Christine.Kompter@kitchener.ca>
Cc: Craig Dumart <Craig.Dumart@kitchener.ca>
Subject: RE: Private Street Naming Request - Wallaceton Blocks 186 and 187
Good morning everyone,
Just a reminder to provide your comments for this street naming request.
Thanks,
Madison Headrick
Student Planner, City of Kitchener
mad iso n. head rick@kitchener.ca
From: Madison Headrick
Sent: Wednesday, January 19, 2022 11:18 AM
To: crumie@reeionofwaterloo.ca; Barb Fairbairn <Barb.Fairbairn@kitchener.ca>;
Tom. Rueele@kitchener.ca; Dave Seller <Dave.Seller@kitchener.ca>; Beth. Bruno@kitchener.ca; Christine
Kompter<Christine.Kompter@kitchener.ca>
Cc: Craig Dumart <Craie.Dumart@kitchener.ca>
Subject: Private Street Naming Request - Wallaceton Blocks 186 and 187
Good morning,
Please see attached the formal request from Fusion Homes seeking private street naming requests for
the developments (see site plans attached) at Wallaceton Blocks 186 and 187.
The letter requests:
Oat Lane
Please advise if you have any comments or concerns with the request by: January 31, 2022.
Thanks,
Page 30 of 69
Madison Headrick
Student Planner, City of Kitchener
madison.head rick(@kitchener.ca
Page 31 of 69
Staff Report
Infrastructure Services Department www.kitchener.ca
REPORT TO: Community and Infrastructure Services Committee
DATE OF MEETING: April 4, 2022
SUBMITTED BY: Greg St. Louis, Director, Gas & Water Utilities, 519-741-2600 ext. 4538
PREPARED BY: Angela Mick, Manager, Quality Management and Water Programs,
519-741-2600 ext. 4408
WARD(S) INVOLVED: All Ward(s)
DATE OF REPORT: March 9, 2022
REPORT NO.: INS -2022-038
SUBJECT: Drinking Water Quality Management Standard (DWQMS): Management
Review Summary for 2021
RECOMMENDATION:
That the City of Kitchener Drinking Water Quality Management Standard (DWQMS):
Management Review Summary for 2021 Report be received for information.
REPORT HIGHLIGHTS:
• The purpose of this report to inform the decision-making authority about the status of the
drinking water system
• The key finding of this report is that the Kitchener distribution system meets the requirements
under the Safe Drinking Water Act.
• There are no financial implications of this report
• This report supports the delivery of core services.
BACKGROUND:
The Safe Drinking Water Act, 2002 and Regulation 188/07, requires the City of Kitchener to be
licensed to operate and maintain Kitchener's water distribution system. Some of the licensing
requirements include the development and management of a Quality Management System
(QMS) and Operational Plan as well as communication to the owner. The City of Kitchener
became licensed in August, 2009 with a Financial Plan submitted in July, 2010. The licence was
renewed in 2019.
Section 19 of the Safe Drinking Water Act imposes a statutory standard of care on persons who
oversee the municipal drinking water system: "... every person who, on behalf of the municipality,
oversees the accredited operating authority of the system or exercises decision-making authority
over the system". This standard of care includes Council since they have decision-making
authority. Part of the standard of care includes requiring system owners to undertake financial
planning and implement the Drinking Water Quality Management System (DWQMS).
*** This information is available in accessible formats upon request. ***
Please call 519-741-2345 or TTY 1-866-969-9994 for assistance.
Page 32 of 69
REPORT:
The purpose of this report is to inform Council as the decision-making authority about the status
of the drinking water system on an annual basis. The Kitchener water distribution system meets
the requirements under the Safe Drinking Water Act. There are specific areas that must be
reported per regulatory requirements, which include; but are not limited to consumer feedback,
results of infrastructure review, results of audits and summary of maintenance.
The DWQMS requires Top Management to "report the results of the management review, the
identified deficiencies, decisions and action items to the Owner". Top Management is defined
as "a person, persons or group of people at the highest management level within an Operating
Authority that makes decisions respecting the QMS and recommendations to the Owner
respecting the subject system or subjects systems". The Owner of the water utility is the
Corporation of the City of Kitchener, represented by City Council.
The 2021 Management Review was completed with Top Management: Denise McGoldrick,
General Manager, Infrastructure Services, Greg St. Louis, Director, Gas & Water Utilities, and
Tammer Gaber, Manager, Operations (Gas & Water) as well as Matt Ryan, Manager, Training
and Programs, Angela Mick, Manager, Quality Management and Water Programs and Dean
Chapman, Quality Management System Specialist. The Management Review report is attached.
Highlights of the report are:
• The Summary Water Report -2021 (INS -2022-039) confirmed that the drinking water
system was in compliance with regulatory water sampling requirements during 2021. The
DWQMS Management Review confirms the continuing adequacy and effectiveness of
the quality management system which includes compliance, customer feedback,
operational performance, audit information etc. as outlined in this report.
• COVID restrictions resulted in some slightly changed processes for example, start times
and vehicle occupancy as well as delayed/modified training, however construction and
maintenance activities were completed. Hands-on training was difficult to schedule but
was completed throughout 2021 and will continue in early 2022.
• Year Four Water Infrastructure Program (WIP) maintenance end of year achievements
(specific areas of improvement identified by WIP):
o Cleaned approximately 184km of watermain.
o Discoloured water complaints decreased significantly below 2019 numbers prior
to pumping station upgrades (39 complaints for 2021, which is comparable to 2020
values). The Region of Waterloo's Strange Street Water Pumping station was off-
line for the majority of 2021. The station was upgraded with iron and manganese
filters and was returned to service in late 2021.
0 37 broken valves and/or failing valves were either replaced (32) or removed (5)
which allows for quicker isolation for water emergencies. Broken valves are
tracked in real time and the majority are addressed within weeks (except for
winter). At the end of 2021 there were 8 broken valves remaining, 6 of which will
be replaced as part of reconstruction work.
o Approximately 1,800 valves were proactively operated (23%); the majority were
within the watermain cleaning area and the 2021 reconstruction areas. Operating
valves ensures that they will work when they are needed in an emergency or for
construction activities.
o Completed spring and fall maintenance of fire hydrants.
Page 33 of 69
o Underground utility locates — continued to meet regulatory requirements with a
combination of in-house and contract staff (14,917 locates completed). Two
additional Locators started on March 8, 2021.
o Approximately 2,350 services are protected by Backflow Prevention (BFP) — the
focus is on high risk use.
o Regulatory reliefs were provided by the Ministryto decrease the number of monthly
samples and to limit the fall lead testing programs (customer premises) to hydrants
only due to COVID restrictions. A relief has also been granted for the spring 2022
lead testing program (hydrants only).
• An inspection of approximately 130 air relief valves in chambers was completed. One air
relief valve was replaced in 2021; another four replacements have been identified for
2022.
• There were 78 watermain breaks in 2021, which is less than the 5 -year average of 81.
The 5 -year average is starting to smooth out after no longer including a very cold 2015 in
the 5 year average.
• Approximately 5,550 aging/problem water meters were replaced. It is anticipated that
another 5,000 will be replaced in 2022.
• Hydrant painting program for corrosion protection was re -started with 400 hydrants
painted, painting will continue in 2022. Hydrants are also stencilled with the watermain
diameter for the Fire Department.
• Unaccounted for water was 9.7% (below the 10% industry target). The unaccounted for
water generally fluctuates around 10% (9-12%, with 10% being the 10 year average).
• Pressure reducing valve maintenance was completed.
• DWQMS Awareness, Disinfection and Construction and Response training occurred in
2021.
• Efforts to address the non-compliance received in early 2020 for new watermains not
being mapped within 12 months of replacement continues — see additional information
under Incidence of Regulatory Non -Compliance. An additional resource was secured as
part of the budget process by the Engineering division, anticipated to be filled in early -mid
2022.
• Revised the Site Plan mapping process to map new infrastructure closer to when it
becomes live/removed.
• Implemented the MECP Revised Disinfection procedure on February 1, 2021.
• Replaced watermains as outlined in the 2021 City of Kitchener Engineering & Water Utility
Capital Forecast.
• Hired five additional operational staff to address operations and maintenance growth
needs.
Continuing Areas of Focus are:
• Proceed with improvements to the As -built process in conjunction with Engineering,
specifically hiring the additional resource approved through the budget process.
• Development and roll out AMANDA solution for better tracking of Backflow
Prevention/Cross Connection program.
• Development of a water disruption communication tool. The existing Watermain Break
App provides for updates to the website and email for emergency watermain breaks but
there is no notification for planned water outages or emergency outages associated with
other infrastructure (valves, services).
Page 34 of 69
• Check valves along the LRT. The valves are largely new but are deemed to be critical
due to potential impacts to the LRT.
• Commence background tasks associated with the next WIP review.
• COVID has further highlighted opportunities for mobile maintenance inspections.
Modelling on the success of the mobile valve inspection, a mobile solution for water
hydrant field inspection is anticipated to be rolled out in spring 2022. It is anticipated that
the solution will provide efficiencies by minimizing data entry and provide faster deficiency
follow-up.
• The 2021 Water Utility Asset Management Plan is underway and will capture watermains,
valves, hydrants, and meters. Asset Management Plans are required for all core and non-
core asset classes (roads, storm, parks, facilities etc.), prepared in accordance with
Ontario Regulation 588/17 —Asset Management Planning for Municipal Infrastructure. As
per the regulation, the Water AMP will present information on asset condition, valuation,
current levels of service, lifecycle management activities (operations, maintenance, etc.),
and financing.
• An additional technical position was identified to support activities related to new
development and replacement works, water
changes, and maintenance/operational work.
of the 2023 budget process.
STRATEGIC PLAN ALIGNMENT:
This report supports the delivery of core services.
meter replacement program, regulatory
Information will be brought forward as part
FINANCIAL IMPLICATIONS:
The recommendation has no impact on the Capital or Operating Budgets.
COMMUNITY ENGAGEMENT:
INFORM — This report has been posted to the City's website with the agenda in advance of the
council / committee meeting. The Drinking Water Quality Management Policy is available on the
Kitchener Utilities website.
PREVIOUS REPORTS/AUTHORITIES:
There are no previous reports/authorities related to this matter; however the summary reports
are provided on an annual basis with the last report being INS -2021-2.
APPROVED BY: Denise McGoldrick, General Manager, Infrastructure Services
ATTACHMENTS:
Attachment A — Drinking Water Quality Management Standard Review - 2021
Page 35 of 69
Kitchener
Utilities
Kitchener Utilities
City of Kitchener Drinking Water Distribution
System
Drinking Water Quality Management
Standard
Management Review — 2021
The contents of this document are the intellectual property of Kitchener Utilities and cannot be reproduced
and/or distributed to any individual or organisation without the written authorization of Kitchener Utilities.
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TABLE OF CONTENTS
PartA - Introduction...............................................................................................................................
3
Purpose..............................................................................................................................................
3
ExecutiveSummary...........................................................................................................................
3
Background........................................................................................................................................
5
Other Related Water Quality Reports.................................................................................................
6
Quality Management System Policy...................................................................................................
7
Part B — Management Review...............................................................................................................
8
SystemDescription............................................................................................................................
8
Water Infrastructure Program.............................................................................................................
8
COVIDImpacts................................................................................................................................
8-9
Incidents of Regulatory Non Compliance............................................................................................
9
Incidences of Adverse Drinking Water..............................................................................................
10
Deviations from Critical Control Points Limits and Response...........................................................
12
Effectiveness of the Risk Assessment Process................................................................................
15
Results of External and Internal Audits.............................................................................................
16
OFI's, Non -Conformances, Non -Compliances by Year.....................................................................
17
Operational Performance.................................................................................................................
18
Raw Water Supply and Drinking Water Quality Trends.....................................................................
18
Follow-up on Action Items from Previous Management Reviews ......................................................
18
Status of Management Action Items Identified Between Reviews .....................................................
18
Changes that could Affect the Quality Management System............................................................
19
ConsumerFeedback........................................................................................................................
19
Resources Needed to Maintain the Quality Management System ....................................................
20
Results of the Infrastructure Review.................................................................................................
21
Summary of Maintenance.................................................................................................................
21
Effectiveness of Maintenance...........................................................................................................
26
Operational Plan Currency, Content and Updates............................................................................
27
StaffSuggestions.............................................................................................................................
27
Other................................................................................................................................................
27
Appendix..............................................................................................................................................
30
2
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PART A - INTRODUCTION
Purpose
The purpose of this report is to inform the decision-making authority about the status of the
drinking water system. The Drinking Water Quality Management Standard (DWQMS) under
the Ministry of Environment, Conservation and Parks (MECP) requires management to review
and evaluate the continuing suitability, adequacy, and effectiveness of the Quality
Management System at least once a calendar year and that the results of the management
review, identified deficiencies, decisions and action items are provided to Council as the
`Owner' of the drinking water system.
Executive Summary
Highlights of the report are:
• The Summary Water Report -2021 (INS -2022-039) confirmed that the drinking water
system was in compliance with regulatory water sampling requirements during 2021.
The DWQMS Management Review confirms the continuing adequacy and effectiveness
of the quality management system which includes compliance, customer feedback,
operational performance, audit information etc. as outlined in this report.
• COVID restrictions resulted in some slightly changed processes for example, start times
and vehicle occupancy as well as delayed/modified training, however construction and
maintenance activities were completed. Hands-on training was difficult to schedule but
was completed throughout 2021 and will continue in early 2022.
• Year Four Water Infrastructure Program (WIP) maintenance end of year achievements
(specific areas of improvement identified by WIP):
o Cleaned approximately 184km of watermain.
o Discoloured water complaints decreased significantly below 2019 numbers prior
to pumping station upgrades (39 complaints for 2021, which is comparable to
2020 values). The Region of Waterloo's Strange Street Water Pumping station
was off-line for the majority of 2021. The station was upgraded with iron and
manganese filters and was returned to service in late 2021.
0 37 broken valves and/or failing valves were either replaced (32) or removed (5)
which allows for quicker isolation for water emergencies. Broken valves are
tracked in real time and the majority are addressed within weeks (except for
winter). At the end of 2021 there were 8 broken valves remaining, 6 of which will
be replaced as part of reconstruction work.
o Approximately 1,800 valves were proactively operated (23%); the majority were
within the watermain cleaning area and the 2021 reconstruction areas. Operating
valves ensures that they will work when they are needed in an emergency or for
construction activities.
o Completed spring and fall maintenance of fire hydrants.
3
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DWQMS Management Review
o Underground utility locates — continued to meet regulatory requirements with a
combination of in-house and contract staff (14,917 locates completed). Two
additional Locators started on March 8, 2021.
o Approximately 2,350 services are protected by Backflow Prevention (BFP) — the
focus is on high risk use.
o Regulatory reliefs were provided by the Ministry to decrease the number of
monthly samples and to limit the fall lead testing programs (customer premises)
to hydrants only due to COVID restrictions. A relief has also been granted for the
spring 2022 lead testing program (hydrants only).
• An inspection of approximately 130 air relief valves in chambers was completed. One
air relief valve was replaced in 2021; another four replacements have been identified for
2022.
• There were 78 watermain breaks in 2021, which is less than the 5 -year average of 81.
The 5 -year average is starting to smooth out after no longer including a very cold 2015
in the 5 year average.
• Approximately 5,550 aging/problem water meters were replaced. It is anticipated that
another 5,000 will be replaced in 2022.
• Hydrant painting program for corrosion protection was re -started with 400 hydrants
painted, painting will continue in 2022. Hydrants are also stencilled with the watermain
diameter for the Fire Department.
• Unaccounted for water was 9.7% (below the 10% industry target). The unaccounted for
water generally fluctuates around 10% (9-12%, with 10% being the 10 year average).
• Pressure reducing valve maintenance was completed.
• DWQMS Awareness, Disinfection and Construction and Response training occurred in
2021.
• Efforts to address the non-compliance received in early 2020 for new watermains not
being mapped within 12 months of replacement continues — see additional information
under Incidence of Regulatory Non -Compliance. An additional resource was secured as
part of the budget process by the Engineering division, anticipated to be filled in early -
mid 2022.
• Revised the Site Plan mapping process to map new infrastructure closer to when it
becomes live/removed.
• Implemented the MECP Revised Disinfection procedure on February 1, 2021.
• Replaced watermains as outlined in the 2021 City of Kitchener Engineering & Water
Utility Capital Forecast.
• Hired five additional operational staff to address operations and maintenance growth
needs.
Continuing Areas of Focus are:
• Proceed with improvements to the As -built process in conjunction with Engineering,
specifically hiring the additional resource approved through the budget process.
4
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• Development and roll out AMANDA solution for better tracking of Backflow
Prevention/Cross Connection program.
• Development of a water disruption communication tool. The existing Watermain Break
App provides for updates to the website and email for emergency watermain breaks but
there is no notification for planned water outages or emergency outages associated with
other infrastructure (valves, services).
• Check valves along the LRT. The valves are largely new but are deemed to be critical
due to potential impacts to the LRT.
• Commence background tasks associated with the next WIP review.
• COVID has further highlighted opportunities for mobile maintenance inspections.
Modelling on the success of the mobile valve inspection, a mobile solution for water
hydrant field inspection is anticipated to be rolled out in spring 2022. It is anticipated
that the solution will provide efficiencies by minimizing data entry and provide faster
deficiency follow-up.
• The 2021 Water Utility Asset Management Plan is underway and will capture
watermains, valves, hydrants, and meters. Asset Management Plans are required for all
core and non-core asset classes (roads, storm, parks, facilities etc.), prepared in
accordance with Ontario Regulation 588/17 — Asset Management Planning for
Municipal Infrastructure. As per the regulation, the Water AMP will present information
on asset condition, valuation, current levels of service, lifecycle management activities
(operations, maintenance, etc.), and financing.
• An additional technical position is required to support activities related to new
development and replacement works, water meter replacement program, regulatory
changes, and maintenance/operational work. Information will be brought forward as part
of the 2023 budget process.
Background
One of recommendations from Justice O'Connor's Part Two Report of the Walkerton Inquiry
was "The Ministry of the Environment should require the owners of municipal water systems to
obtain an owner's licence for the operation of their waterworks". Justice O'Connor also
recommended that the Owners and Operating Authorities of these systems implement a
quality management approach to operations and management. As a result of these
recommendations a Drinking Water Quality Management Standard (DWQMS) under the Safe
Drinking Water Act, 2002 was released in October 2006.
The Safe Drinking Water Act, 2002 and Regulation 188/07, requires the City of Kitchener to be
licensed to operate and maintain Kitchener's Water Distribution System. Some of the licensing
requirements include the development and management of a Quality Management System
(QMS) and Operational Plan as well as communication to the Owner. The City of Kitchener
became licensed in August 2009 with a Financial Plan originally submitted in July 2010.
Renewals of the Licence and Financial Plan were complete and brought forward to Council in
5
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2014 and 2018. and every 4-5 years thereafter prior to each Drinking Water System License
renewal.
Section 19 of the Safe Drinking Water Act imposes a statutory standard of care on persons
who oversee the municipal drinking water system: "...every person who, on behalf of the
municipality, oversees the accredited operating authority of the system or exercises decision-
making authority over the system." This standard of care includes Council since they have
decision-making authority as the `Owner" of the system. Part of the standard of care includes
requiring system owners to undertake financial planning and implement a QMS.
Other Related Water Quality Reports
The City of Kitchener Summary Water Report for 2021 is a regulatory report provided to
Council, which provides a summary of drinking water including adverse water quality
incidences and water volume.
The Kitchener Distribution System prepares an annual summary of the number of tests taken
within the distribution system as well as the range of the results. A copy of this report is
available on the Kitchener Utilities website.
The Kitchener Distribution System is part of an Integrated Urban System, meaning the
Regional Municipality of Waterloo is responsible for water treatment and the development and
operation of a trunk water network to distribute treated water to Kitchener, Cambridge,
Waterloo, Woolwich, and Wilmot. There is a variety of groundwater supply wells (80%),
treatment facilities as well as a Grand River (20%) source. The Region of Waterloo's water
infrastructure system is complex, consisting of numerous supply sources, pressure zones,
reservoirs, and pumping stations. Ensuring sufficient pressure and quantities to meet current
and planned growth requires a long-term, co-ordinated strategy. The Region provides annual
summaries for each supply and the information is available on their website with a link
available at the Kitchener Utilities website.
A portion of Kitchener (River Ridge area) is supplied by the City of Waterloo. Kitchener
supplies water to a small section of Waterloo (Ira Needles area) and water travels through the
Kitchener distribution system to Breslau (Woolwich). The City of Waterloo's water quality report
is available on their website.
6
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Quality Management System Policy
Kitchener Utilities owns, maintains, and operates the City of Kitchener's Drinking Water
Distribution System. At Kitchener Utilities, we are committed to supplying the City with safe
drinking water. We work together as the City of Kitchener and the Region of Waterloo to keep
water matters top of mind. We are committed to these principles:
1. Quality
Kitchener water is safely treated and regularly tested according to government legislation and
regulations for the consistent delivery of safe, quality drinking water. We are committed to
maintaining and continually improving the Quality Management System and complying with
applicable legislation.
2. Trust
Trust us to look after your water needs by delivering quality water and reliable service.
3. Value
Tap water is the most economical choice.
4. Communication
We will communicate openly with the public concerning matters of drinking water quality.
7
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PART B — MANAGEMENT REVIEW
System Description
The scope of the waterworks begins at the point where treated water enters the watermain
from the treatment facilities and ends at the property lines of the consumers. There is no
storage, chlorine boosting, secondary disinfection or pressure boosting within the control of the
waterworks.
At the end of 2021, the waterworks consists of approximately:
• 918.5 km of distribution watermain — 783 km Kitchener owned, 23 km Dual owned (joint
ownership between Kitchener and Region) and 112 km Regional owned
• 69,714 water meters in service.
• 4,629 hydrants (not including private hydrants).
• 7,820 valves (not including service valves or hydrant valves) — 7,240 Kitchener owned,
129 Dual and 451 Regional.
(See Appendix for a map at end of this document)
The waterworks system has the following permits and licences:
• Municipal Drinking Water Licence
• Drinking Water Works Permit
• Financial Plan
• Operational Plan
Water Infrastructure Program
The Water Infrastructure Program (WIP) was initiated in spring 2017. Targets for Year 4 of
maintenance -related work were achieved, included:
• Watermain cleaning program - cleaned 184km of the City.
• Valve maintenance and replacement programs — operated approximately 1,788 valves
and replaced 36 broken or failing valves.
• Hydrant operation and maintenance — completed as required.
• Underground utility locates — continued to meet regulatory requirements with a
combination of in-house and contract staff (14,917 locates completed).
• Approximately 2,350 services are protected by Backflow Prevention (BFP),
approximately 2,400 still require protection. The exact number of devices will not be
reportable until the new system is fully operational, anticipated in 2022.
COVID Impacts
M
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• COVID created some compounding factors that resulted in the next WIP Report being
delayed by 1 -year. Work on the report has commenced and it is anticipated that a
Council Presentation for the new WIP program (2024-2028) will be available in mid -
2023.
• In-person training was affected and pivoted to virtual training at various periods
throughout the year accompanied with hands on one-on-one training.
• Water meter service order work was deemed non-essential and as a result of needing
to enter private residences was not completed during the spring. This resulted in a
backlog of open service orders for meter issues and fewer meter replacement. The
backlog was largely cleared by the end of 2021. There are some remaining customers
who will not allow access at this time due to COVID.
• There were some difficulties with parts/supplies on back order and cost increases due
to COVID. There are indications that the cost increases will continue into 2022 and may
impact reconstruction project costs. Staff are monitoring trends closely to determine
appropriate mitigation actions.
• Water consumption was almost the same as 2020.
• Internal investigations for poor pressure and water quality were largely completed from
outside the home. If samples were required, they were taken from the hose bib.
Dispatch troubleshooted potential internal issues with customers to minimize staff visits.
Staff started to enter private residences for investigations in the fall of 2021.
• Regulatory requirements for sampling — temporary hose bib samples were used to meet
regulatory requirements during warmer months as community centres and other
businesses closed. A relief was provided from the Ministry to decrease the number of
samples per month from February 22 to April 30. A second relief request was provided
from May 19 to October 16 to decrease the number of samples.
• A regulatory relief was provided for the spring and fall lead sampling program —
hydrants were only sampled, no internal sampling. A request for relief from the spring
2022 program has been granted.
Incidents of Regulatory Non Compliance
A Ministry of Environment, Conservation and Parks (MECP) completed an announced
inspection on June 22, 2021, and covered June 30, 2021 to June 22, 2021. There were no
notices of non-compliance.
A previously identified Non -Compliance noted: The owner did not have up-to-date documents
describing the distribution components as required. Condition 3.5 in Schedule 8 of the DWWP
requires the City to update the map within 12 months of any additions, modifications,
replacements, or extensions to the distribution system. For further clarification, the 12 -month
clock starts when a watermain is commissioned and the public is able to consume the water
from the respective watermain.
9
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The work plan was submitted in 2020 and work continues to map the infrastructure within 12
months. A number of meetings with internal staff, Regional staff and consultants were
undertaken to stress the importance of the timeliness of as-builts as well as to improve the
process as follows:
2021 Improvements
• Storyboard — to be posted on the Development website. The Storyboard is a self -guided
lesson/reference for consultants on how to fill out the as -built information, where the
most recent standards are located and how to minimize and correct errors prior to
submission to the city. This tool will guide users through the checking/correction
process, which is anticipated to result in fewer submissions and faster infrastructure
mapping.
• Attribute template — 2021 version will include removals — for example anodes, hydrant
bends, storm and sanitary manhole cover, storm pipe depth, bedding info will be
removed to streamline data collection. Individual utilities have reviewed their data
requests and removed some non-essential items.
• Topology fixer — GIS will complete the topology changes and not send these errors back
to the consultants.
• Attribute checker — there will be an app where consultants can check their data first
without providing it to GIS to run the checker.
• Red -lined reconstruction drawings are entered into GIS as drawings (not mapped) as a
resource for locators and construction and maintenance staff.
• Interim as -recorded drawings are mapped at end of construction season for multi-year
reconstruction projects.
• Engineering Graphics Technologist vacancy was filled in 2021 (reconstruction as-builts)
2022 Proposed Improvements
• An additional resource was approved in the Engineering division as part of the 2021
budget process and is anticipated to be fill in early to mid -2022. A dedicated AutoCAD
resource will be able to complete as -recorded drawings/submissions for internal
projects as well as process those completed by consultants on City reconstruction
projects to meet the Ministry's 12 -month mapping requirement.
Incidences of Adverse Drinking Water
There were 21 Adverse Water Quality Incidences (AWQI) during the year. No self-imposed
Boil Water Advisories (BWA) were initiated in 2021. The volume of AWQIs decreased from
2020, the majority of which were related to temporary watermains used during construction.
Temporary watermains are particularly sensitive as they are above ground systems influenced
by the water heating up in warmer temperatures. This may increase the potential for
bacteriological growth. Warmer weather seems to increase the incidences of Total Coliform.
The additional challenge with temporary watermains is the sample port is located outside and
10
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subject to unsanitary conditions. Many contractors remove the sampling ports when not in use
because they are subject to vandalism/theft. These ports need to be maintained in a sanitary
condition between uses. The general nature of reconstruction projects often leads to "false
positives", where the results received are more reflective of what is on the sampling tap, rather
than what is in the water. Every positive result is reportable, and resampling must occur in
accordance with regulations. When the resamples are clear, it is an indication that the issue
was with the sampling port, not in the water. Additional communications efforts to contractors
regarding the importance of maintain the sampling ports in a sanitary manner was made over
the 2021 construction season. These communication efforts will continue for 2022 and beyond.
• Low chlorine AWQIs (4 total)
o One was in areas of new subdivisions with no houses yet built. Along with dead
ends, KU proactively flushes new areas until there are homes built and water is
being used.
• Total coliform AWQIs (17 total)
0 8 were at temporary main sampling locations.
0 8 were at commissioning of new hydrants
0 1 was at a distribution sampling location
• Lead:
o No lead adverses were reported in 2021. Due to COVID, the spring and fall lead
program was reduced to sampling for lead at hydrants (relief was granted by the
Ministry). No exceedances were reported.
• The Summary Water Report for 2021 discusses water quality compliance further.
Action: No further action required — for information only
11
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Adverse Water Quality Incidents (AWQIs)
Deviations from Critical Control Points Limits and Response
• There were 78 watermain breaks in 2021, which is slightly below than the 5 -year
average of 81. Of the 78, 7 were deemed to be Category 2. Category 2 watermain
breaks require bacteriological sampling upon completion. The 5 -year average increased
slightly due to an increase in watermain breaks in 2021 over 2020. We have been
investing in watermain replacements which have reduced the number of watermain
breaks. Watermain breaks are also heavily weather dependent due to the frost
movement with colder winters resulting in more breaks (2021 was a bit colder than
2020). Incident debriefs are completed for watermain breaks. This information helps to
determine priorities for replacement due to condition.
12
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MtZaer� I City of Kitchener Water Distribution
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DWQMS Management Review
Number of Watermain Breaks by Year
A art
13
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KiIAI City of Kitchener Water Distribution
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14
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DWQMS Management Review
• Unaccounted for water for was 9.7%; the MECP target is 10%. Water loss includes
water used for construction watermain commissioning (e.g., new mains and
replacement mains), water for temporary main supply during reconstruction, and water
use for reactive flushing (e.g., discoloured water). The 10 -year average for Kitchener is
10%, although the percentage fluctuates.
Action: No further action required — for information only
Effectiveness of the Risk Assessment Process
• A risk assessment was completed on November 17, 2021. The purpose of the risk
assessment was to brainstorm potential risks and identify counter measures, where
appropriate. The following is a summary:
o Reviewed all risks to ensure all information and assumptions are current and
valid. Also discussed the following new potential risks:
15
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Percentage Unaccounted For Water
12.0
10% Target
10.0
8.0
Uri ul
v
T
O
4
E
c
6.0
4.0
2.0
0_a
2011
1 2012 21113 2014
2015 2015 2017 2018 21119 2020 2021
■%llna W-nledfor
5.9
8.5 10.0 11.3
11.3 10 8.9 9.0 11.0 9.1 1 9.7
Action: No further action required — for information only
Effectiveness of the Risk Assessment Process
• A risk assessment was completed on November 17, 2021. The purpose of the risk
assessment was to brainstorm potential risks and identify counter measures, where
appropriate. The following is a summary:
o Reviewed all risks to ensure all information and assumptions are current and
valid. Also discussed the following new potential risks:
15
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■ Risk of water services removed/added in ArcReader(GIS) prior to work
being completed.
■ Risk of working around the LRT/ION (C&M — planned and unplanned).
■ Risk of challenged resources and maintenance resources and impacts on
service delivery during the pandemic.
o Preventive or Control measures updated for several existing risks and added for
the three new risks above.
o There were three risks that were addressed and removed.
Action: For Information Only
Results of External and Internal Audits
The DWQMS Standard is divided into Plan, Do, Check, and Improve sections. Audits are
completed to analyze processes to confirm that what is stated in the procedures and work
instructions is what is being done. External Audits are completed by a third party while Internal
Audits are completed by accredited staff.
External:
• An external audit (12 month surveillance audit) was completed by a certified external
auditor (SAI Global) on September 30, 2021. No non -conformances were found. One
opportunity for improvement was identified:
o Consider reviewing all deficiencies identified during the management review to
determine if action items, timelines and responsibility should be assigned (i.e.,
communication with contractors about maintaining sampling ports on temporary
watermains). This item will be included as part of annual top management review
in 2021.
Internal:
• 5 Field audits were conducted in 2021:
o Water Valve Operating Checks
o Hydrant Operating Checks
o Hydrant Operation Checks - Contractor
o Cut and Cap — 3rd Party Responsibilities
o Watermain Cleaning
• 4 Element audits were conducted in 2021 There were 31 opportunities for improvement
were identified from internal audits in 2021. As of December 2, 2021,
0 15 (48%) of these opportunities have been acted upon and implemented;
0 3 (10%) of these opportunities could not be implemented; and
0 13 (42%) of these opportunities are still being investigated.
• Zero nonconformances and zero non -compliances were found during the internal
audits.
• Two nonconformances were found outside of the internal audits.
16
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xi<t�ner6l � City of Kitchener Water Distribution
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DWQMS Management Review
Continuous Improvement
Continual Improvement is a key element of all quality management systems and we are
regulated to have a process to identify and implement preventative actions to eliminate the
occurrences of potential non -conformities. Opportunities for improvement can come from many
sources, such as external audits, staff suggestions, public concerns, management reviews,
debriefs, or the risk assessment meeting. In total for 2021, excluding the results from internal
audits, there were:
• 99 opportunities for improvement, of which:
0 35 (35%) were acted upon and implemented;
0 6 (6%) could not be implemented; and
0 58 (59%) are still being investigated.
OFI's, Non -Conformances, Non -Compliances by Year
Audit OFI's Other OR's NonConforrn- NonCompliance-
Values
■ Audit OFI's
■ Other OFI's
■ NonConforrn-
■ NonCornpliance-
gear —
Action: The Continual Improvement Log is updated monthly to discuss new items, track
process and circle back to determine the effectiveness of implementation. The log will be
reviewed annually with Top Management as part of the Management Review.
Results of the Emergency Response Training/Testing
• On -Call Management Staff took the IMS -100 Introduction to the Incident Management
System (IMS) for Ontario training and participated in scenario training in late 2021
• Water Emergency — Management training was provided to supervisors and
management over fall 2021/January 2022.
• Remaining staff received emergency training in early 2021 (training is every 3 years).
17
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• Debriefs are also completed for selected events. For example, debriefs after Boil Water
and Drinking Water Advisories are completed to improve our processes.
Action: No further action required — for information only
Operational Performance
• Ongoing work with the Region for the Zone 2 and 4 Optimization — this will improve
water pressures and supply in the southeastern end of the city. The majority of the work
is Regional; however, there is coordination work with the City. This work is dependent
on timing of development in the areas and as development proceeds, additional
sections of the main are installed. One major section still requires connection
(Bleams/Fischer- Hallman areas). Valves and temporary bypasses are installed to keep
water circulation in sections of the Regional main.
• The Region's Zone 4 Trunk Watermain project includes the installation of 750mm
concrete pressure pipe watermain from the Mannheim Water Treatment plant across
the southern portion of the City. Work commenced in 2017 and is ongoing. A section of
the newly installed watermain between the Mannheim Water Treatment Plant and
Bleams Road is temporarily being used as a Zone 5 watermain while the Ottawa St
watermains are out of service for construction.
Action: No further action required — for information only
Raw Water Supply and Drinking Water Quality Trends
There are known seasonal issues with the water supply:
• Fall - Grand River temperature changes may cause odour challenges in the source
water, which may increase flushing requirements.
• Winter — temperature extremes may cause more watermain breaks in the system.
Action: No further action required — for information only
Follow-up on Action Items from Previous Management Reviews
Action items were completed as part of the revised report and associated council report.
Action: No further action required — for information only
Status of Management Action Items Identified Between Reviews
There were no items identified between the management reviews.
Action: No further action required — for information only
1s
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xit�nerCity of Kitchener Water Distribution
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DWQMS Management Review
Changes that could Affect the Quality Management System
• The Federal government has a manganese limit, however the current provincial
regulations, which Kitchener is required to follow only has an aesthetic limit. It is
anticipated that the Province will follow the federal guidelines and implement a
maximum allowable concentration. The Strange Street upgrades were complete in
anticipation of this regulatory change.
• There are indications that the lead maximum allowable concentration will be reduced,
which will likely increase the number of lead tests that exceed the regulatory limits.
Customers are not required to complete any corrective actions when elevated lead
exists. The City is required to flush and resample if there is a lead adverse in the
distribution system. The City tracks streets with lead or suspected lead and includes
them as part of the considerations for replacement. It is most cost effective to replace a
number of lead services as part of a road reconstruction project, rather than individual
services.
• In compliance with O.Reg. 406/19 On -Site Excess Soils Management the city has
implemented sampling and soil management procedures. This includes hiring a
Qualified Professional to develop an Excess Soil and Material Management Plan for the
City's maintenance programs. All excess soils are temporarily stored at the City's
Waste Transfer Facility and characterized as per the standards set in the regulation.
The based on the results an average of 8,200 tonnes of excess soils from Utilities work
within the right of way is sent for reuse as fill. An additional annual average of 850
tonnes is trucked to an MECP licensed facility.
Action: No further action required — for information only
Consumer Feedback
• The number of customer water complaints has decreased from 2019. Due to COVID,
staff were not entering homes until late 2021 however, water samples were taken at
hydrants or outside hose bibs, when appropriate. Dispatch staff guide customers
through a number of questions to determine whether the problem is suspected to be
internal or external. The majority of pressure issues are related to water softeners or
other internal issues.
• KU tracks the problem, cause and remedy for each complaint. The percentage of
discoloured water complaints has been decreasing since the watermain cleaning
program began in 2016.
• Discoloured water complaints are often the result of changes in flow in the system. This
can be due to reconstruction, watermain cleaning, watermain breaks, valve replacement
and other construction. The number of discoloured water complaints decreased
significantly once Strange St pumping station was taken offline
• Low pressure complaints are largely internal issues (softeners, internal plumbing).
19
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Kier/6 City of Kitchener Water Distribution
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DWQMS Management Review
• Other complaints include water hardness, no water, odour/taste, air in lines (white
water), customer sample requests. We are seeing more residents moving into Kitchener
who may not be familiar with water hardness and education is a component of resolving
the concerns.
• In general, a number of customer complaints can be resolved by educating the
customer (water hardness), flushing/sampling (discoloured water) or confirming private
side issue (water softener, pressure reducing valve, drain issues)
Distribution of Customer Water Complaints
450
400
350
300
250
200
150
100
50
0
Custome r water Complaints
■ Other
■ Low Pressure
■ Discoloured water
2016
395
167
81
147
2017
242
63
96
83
2018
279
65
101
113
2019
295
83
107
105
Action: Continue with proposed watermain cleaning area in 2022.
2020
142
52
47
43
3
2021
148
51
58
39
450
400
350
300
250
200
150
100
50
0
Resources Needed to Maintain the Quality Management System
• A mobile solution for inspection data entry would decrease administrative burden. A
mobile water valve program was delivered in 2020 and there are a number of programs
that could be mobile. Anticipated that a mobile application for hydrant inspections will be
rolled -out in 2022.
• In addition to other duties, the Manager — Quality Management and Water Programs
(previously Utilities Water Engineer) provides support for new and replacement capital,
water meter replacement program and maintenance work for several groups including
Development Services — Engineering Design and Approvals, Engineering Construction,
Development Engineering, Planning, Building and internal Operations. The volume of
work has increased significantly over the years in several areas - new construction of
20
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xit�nerCity of Kitchener Water Distribution
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DWQMS Management Review
water infrastructure to support development activity, capital (reconstruction), operating,
maintenance and regulatory requirements. It is anticipated that the Province's
investment to help unlock and build housing supply will increase the volume of
subdivision and site plan review and processing. There is a need to provide an
additional position to support the existing work, and to provide back-up support for this
role. An Issue Paper will be submitted for the 2023 budget, requesting a technical
position to address the growing demand on the water utility.
Action: An Issue Paper will be brought forward as part of the 2023 budget process.
Results of the Infrastructure Review
• Individual project selection is based on a number of factors including condition
(watermain break history), material, criticality, watermain size, presence of lead
services, shallow mains, and other infrastructure needs (storm, sanitary, road).
• 2021 reconstruction projects were largely completed as per the 2021
Engineering/Storm/Sanitary/Water Capital Forecast
• The Region replaces some Kitchener infrastructure as part of their projects (Kitchener
funded).
• 2022 projects were finalized; however, it should be noted that there were a number of
Regional projects moved out to future years in the Regional capital program.
• Meetings were held with Asset Management and Engineering staff at both the City and
the Region to determine future project needs.
• Issue papers are brought forward as part of the budget process, additional funding
requests related to maintenance and water -only capital projects. The majority of water -
only projects are included as part of Regional roadwork to minimize disruptions to
citizens and be cost effective.
Action: No further action required — for information only
Summary of Maintenance
• Watermain cleaning — Approximately 184kms of watermain was cleaned in 2021. The
2021 watermain cleaning area map is shown below. The next map shows the proposed
2022 area in light green. The purpose of watermain cleaning is to remove iron and
manganese build up in the watermains. The iron and manganese cause discolouration
in the water. Although iron and manganese are naturally occurring and not health
related, discoloured water causes a public perception of issues with the drinking water.
Provincial health related regulations are anticipated for iron and manganese.
Completed 2021 Watermain Cleaning Area (light green)
21
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xitner� 61 City of Kitchener Water Distribution
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DWQMS Management Review
Proposed 2022 Watermain Cleaning Area
22
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ffitchener6l City of Kitchener Water Distribution
r
DWQMS Management Review
Kitchener Utilities Watermain Cleaning Schedule
Either zoom to your address or type in your address in the search iusing the magnifying glass near the top left corner of the map), then click on the watermain cleaning area that covers your address to identify the sta
of work in your area. This data is updated every morning.
• Hydrant maintenance — spring maintenance was completed on all hydrants and
hydrants were dipped in the fall, as required.
• Hydrants are flushed to maintain chlorine residuals was completed in spring and fall.
• New development areas are flushed until the subdivision is built-up.
• A valve turning/exercising program was completed for 1,800 valves — the majority of
valves were operated in the watermain cleaning area with additional valve operation in
areas of reconstruction.
• There were 37 broken or failing water valves — 32 were replaced and 5 were spooled. At
the end of the year there were 8 broken valves remaining in the system. Of the 8, 3 will
be replaced as part of Regional reconstruction projects (Lancaster St) and another 3 will
be replaced in coordination with Regional road work (Westmount/Ottawa St). The
Water Incidents dashboard provides a real time indication of valves that are closed in
the system — for example they may be closed for emergencies (shown as a Water Valve
23
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xit�nerCity of Kitchener Water Distribution
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DWQMS Management Review
Warning) and broken valves (see below Water Incidents Dashboard). The dashboard is
also used to show current and historic watermain breaks.
• A new dashboard was developed to track the age at which valves break as well as the
number of valves replaced and breakdown of valve age. Previous assumptions had
been that valves last approximately 40 years, but the data is trending at 53 years.
• 400 hydrants were painted
• Leak detection survey — 1/3 of city completed each year. Follow-up is completed on
potential leaks. Approximately 300km of mains were surveyed resulting in 15 possible
hydrant leaks — the majority of which were repaired by tightening the nuts of the
hydrants
• Staff continue to inspect new connections and cut and caps for reconstruction and new
development. Staff complete all new service tappings for development as well as
witness old service abandonment. This work requires 48 hours to schedule and is
driven by new development and watermain replacement work.
• Dechlorination procedures for hydrant flushing were developed and rolled- out to staff.
• Anodes are installed on existing watermains whenever they are exposed (e.g.,
watermain breaks, valve repairs, hydrant repairs).
• Pressure Reducing Valves (PRVs) were inspected.
• An auto flusher was installed on Morrison Road to maintain water quality until future
pressure zone changes can be made.
• Chamber inspections/pump outs for chambers containing air relief valves —
approximately 130. Air reliefs are a potential risk to the system if they become
submerged and there is a watermain break or incident in the distribution system. One
chamber was replaced with a boulevard configuration in 2021 with another four
scheduled for 2022, eliminating the chambers.
• Staff continue to use the watermain break app for reporting breaks, which improves
customer communication for breaks
Action: No further action required — for information only
24
Page 59 of 69
Hitchener6l City of Kitchener Water Distribution
UUMes
r
Water Incidents Dashboard Powered by CIS
Link mReports
�nkro uelties Notices
Watermain Breaks
QA
City-wide
Category 2 Breaks
to
Contact 519-575-4400
Water Valve
15•
Warnings
Hydrants
00
Out of Service
DWQMS Management Review
El
Broken Valves
Click below W zoom map tato®tion
velvalD: l,aa9
199 GRA ND RNER BLVD
BROKEN -NOT OR ERABLE
VeIveID: 1, 263
193 LANCASTER 5! W
BROKEN -NOT OPEMBLE
VeIveID: 104.254
—90TfAW -
BROKEN -NOT OPERABLE
VeIveID: 100,593
2MAXBECKER DR
BROKEN -NOT OPERABLE
VeIveID: 1,2S6
BROKEN -NOT OPERABLE
Q � en eyes p
Open CityWorks WO
25
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City of Kitchener Water Distribution
�r�
DWQMS Management Review
Effectiveness of Maintenance
Completion of numerous maintenance programs associated
infrastructure are essential for the delivery of safe drinking water,
programs have been identified. The effectiveness of the mainten
by the following key factors:
Number of Adverse Water Quality Incidents
Water loss/unaccounted for water
with the water and the
although not all maintenance
ance program is determined
26
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xit�nerCity of Kitchener Water Distribution
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DWQMS Management Review
• Water quality complaints
• Number of watermain breaks
The system performance has demonstrated effectiveness by achieving:
• There were 21 AWQIs (downward trend and an indication of water quality).
• Water loss/unaccounted for water was 9.7% (below the target of 10%).
• The number of quality complaints was at 148, 26% of which were related to discoloured
water and 40% pressure (largely internal issues). The remainders included complaints
relating to hard water (new residents are not always familiar with hard water), and
general safety concerns. The watermain cleaning program has decreased the number
of complaints.
• There were 78 watermain breaks in 2021, which is lower than the 5 -year average of 81
breaks/year.
Action: No further action required — for information only
Operational Plan Currency, Content and Updates
• The Operational Plan is updated annually.
Action: No further action required — for information only
Staff Suggestions
Staff suggestions are included under the new Continual Improvement section of the report.
Other
• Water Meter Replacement — 5,537 aging water meters were replaced. There are 69,714
meters in the system with a backlog of approximately 8,368 meters to be replaced
(replacement is targeted at 15 years for residential meters).
• Water Meter Shop digitized the new meter request process and in October moved
appointment setting in-house for water meter issues (approximately 1200 service
orders/year).
• Development growth is anticipated to continue with both new subdivision, site plans and
redevelopment, which creates technical demands for Drinking Water Works Permit
approvals, commissioning plan approvals and on -demand inspection requirements for
final connections, tappings and cut and caps.
• Water Consumption Trends — water consumption has increased in 2019 as it was
projected to do in Regional modelling (population demand outpaces water conservation
measures). The trend may fluctuate a bit due to COVID impacts and weather,
continuing until population growth demands outpace water conservation measures.
27
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Hitchener6l City of Kitchener Water Distribution
UUMes
r
23,500,000
23,000,000
22,500,000
m
22,000,000
DWQMS Management Review
Water Purchased (M3 /year)
;g 21,500,000
0
r
fAIi1I§ re
20,500,000
20,000,000
14141 L I "I
2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021
Year
• Locates - Kitchener Utilities and their Locate Service Provider physically locate gas and
water infrastructure for contractors prior to construction and excavation work.
Approximately 14,917 locates were completed in 2021, which is comparable to 2020
levels. Locate volumes are driven by customer requests and construction. Two
additional locating FTEs were hired in March 2021 to decrease risk to water and gas
infrastructure.
Action: No further action required — for information only
28
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Kitchener City of Kitchener Water Distribution
Utilities
DWQMS Management Review
20,000
18,000
16,000
14,000
N
12,000
V
O
J
6 10,000
L
E
Z 8,000
6,000
4,000
2,000
0
Locates
W
2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021
29
Page 64 of 69
Kitchener City of Kitchener Water Distribution
Utilities
DWQMS Management Review
Appendix
Water Distribution System Map
CITY OF KITCHENER
WATER DISTRIBUTION -\
SYSTEM
f
NY
Ipp
:qr.'L�
.� , ''1 Jif �•^Li tel
1 y A r j SSS aaaS� 4
rt
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30
Page 65 of 69
Staff Report
Development Services Department www.kitchener.ca
REPORT TO: Community and Infrastructure Services Committee
DATE OF MEETING: April 4, 2022
SUBMITTED BY: Barry Cronkite, Director, Transportation Services, 519-741-2200 ext.
7738
PREPARED BY: Ivan J Balaban, Active Transportation Planning Project Manager,
519-741-2200 ext. 7302
WARD(S) INVOLVED: Ward 9
DATE OF REPORT: March 2, 2022
REPORT NO.: DSD -2022-105
SUBJECT: Victoria Park Neighbourhood Seasonal Parking Restrictions
RECOMMENDATION:
That parking be prohibited on the north (even -numbered) side of Schneider Avenue
from David Street to Victoria Park from 8am-6pm, May 1 to November 1; and,
That parking be prohibited on the north (even -numbered) side of Dill Street from
David Street to Victoria Park from 8am-6pm, May 1 to November 1; and,
That parking be prohibited on the east (odd -numbered) side of David Street from Dill
Street to Hilda Place from 8am-6pm, May 1 to November 1; and further,
That the Traffic and Parking Bylaw be amended accordingly
REPORT HIGHLIGHTS:
• The purpose of this report is to amend the Traffic and Parking Bylaw to include time -
and -date specific restrictions to on -street parking on three roadways commonly used to
access Victoria Park
• The key finding of this report is that traffic flow, safety and property access would be
improved by prohibiting parking during peak park usage times, while continuing to
provide parking options for residents and park visitors
• The financial implications are approximately $1,800 to be taken from the existing sign
maintenance budget
• Community engagement included a notification letter being distributed to affected
residents in advance of the meeting
• This report supports the delivery of core services.
*** This information is available in accessible formats upon request. ***
Please call 519-741-2345 or TTY 1-866-969-9994 for assistance.
Page 66 of 69
BACKGROUND:
Transportation Services has continued to receive concerns on a frequent annual basis from
residents in the neighbourhood adjacent to the main Victoria Park parking area, citing
concerns regarding traffic congestion, conflicts between drivers, and property access
concerns due to the presence of cars parked on -street. This issue is present during times
of peak park usage, as many visitors to Victoria Park utilize the on -street parking within the
neighbourhood and constrict the flow of vehicles when internal parking lots are full. This
causes situations where drivers must yield to oncoming traffic; which is generally acceptable
for low-volume neighbourhood streets; but has caused significant congestion and driver
frustration due to the volume of vehicles accessing Victoria Park in peak times.
REPORT:
In order to address concerns, staff are recommending seasonal, time -specific parking
restrictions on three (3) streets adjacent to Victoria Park. Additionally, the following
restrictions are recommended:
• Prohibition of parking on the north (even numbered) side of Schneider Avenue
between David Street and the entrance to Victoria Park from 8am-6pm, May 1 to
November 1. Schneider Avenue between David Street and the entrance to Victoria
Park currently has a full parking prohibition on the south (odd numbered) side which
would remain.
• Prohibition of parking on the north (even numbered) side of Dill Street between David
Street and the entrance to Victoria Park from 8am-6pm, May 1 to November 1. Dill
Street between David Street and the entrance to Victoria Park currently has a full
parking prohibition on the south (odd numbered) side which would remain.
• Prohibition of parking on the east (odd numbered) side of David Street between Dill
Street and Hilda Place from 8am-6pm, May 1 to November 1. David Street between
Dill Street and Hilda Place currently has a parking prohibition on the west (even
number) side which would remain.
A resident letter dated February 22, 2022, was distributed to all directly affected addresses
along Schneider Avenue, Dill Street, and David Street. This letter summarized the proposed
parking bylaw changes, options for providing feedback to staff, and the Community and
Infrastructure Services Committee date. It is worth noting that there are multiple surface
parking lots adjacent to Victoria Park.
STRATEGIC PLAN ALIGNMENT:
This report supports the delivery of core services.
FINANCIAL IMPLICATIONS:
Capital Budget — The recommendation has no impact on the Capital Budget.
Operating Budget — The recommendation has a $1,800 impact on the Operating Budget for
sign installations. These costs will be charged to the existing Sign Maintenance budget
COMMUNITY ENGAGEMENT:
INFORM — This report has been posted to the City's website with the agenda in advance of
the council / committee meeting.
CONSULT — A notification letter was distributed to affected residents in advance with
opportunity to provide comments and feedback.
Page 67 of 69
COLLABORATE — If applicable.
ENTRUST — If applicable.
PREVIOUS REPORTS/AUTHORITIES:
• City of Kitchener Uniform Traffic and Parking By-law No. 2019-113
APPROVED BY: Justin Readman, General Manager, Development Services Division
ATTACHMENTS:
Attachment A — Key Map — Victoria Park Neighbourhood — Schneider Avenue Dill
Street David Street Proposed On -street Parking Regulations
Page 68 of 69
Page 69 of 69
*
000
Okka4w,
Page 69 of 69
*
