HomeMy WebLinkAboutCAO-2023-047 - Strategic Plan 2023-2026 - Compass Kitchener Community Priorities
www.kitchener.ca
REPORT TO: Committee of the Whole
DATE OF MEETING: January 30, 2023
SUBMITTED BY: Kathryn Dever, Director Strategy & Corporate Performance,
519-741-2200 ext. 7370
PREPARED BY: Angie Fritz-Walters, Strategic Plan Engagement & Program Manager,
519-741-2200 ext. 7059
WARD(S) INVOLVED: All Ward(s)
DATE OF REPORT: January 18, 2023
REPORT NO.: CAO-2023-047
SUBJECT: Strategic Plan 2023-2026 - Compass Kitchener Community Priorities
RECOMMENDATION:
For Information.
REPORT HIGHLIGHTS:
community priorities for the 2023-2026 Strategic Plan, and to outline supporting community
engagement activities and findings which led to these priorities.
Compass Kitchener community priorities for 2023-2026 are: Housing Affordability,
Belonging, Welcoming and Inclusive Community, Support for Newcomers, Environmental
Sustainability, Urban Growth, How We Move Around the City, and Public Engagement.
There are no financial implications associated with this report.
Broad community engagement has been undertaken to inform the community priorities, with
details of the engagement activities outlined in the report; and the community was informed
by posting of the report to t
meeting.
This report supports the development of the 2023-2026 Strategic Plan.
BACKGROUND:
With the start of each new Council term, City of Kitchener Council is engaged in defining a
Strategic Plan to set the C next four years that builds on the progress
made, while planning for the future to take advantage of new opportunities to respond to
emerging issues, trends and shifts in citizen priorities. The process begins with broad
community engagement on the needs, expectations and aspirations of residents, designed and
delivered by staff in partnership with the Compass Kitchener citizen advisory committee. At the
start of each term, Compass Kitchener identifies community priorities from this engagement,
which form one key consideration in the development of each Strategic Plan. This report
*** This information is available in accessible formats upon request. ***
Please call 519-741-2345 or TTY 1-866-969-9994 for assistance.
out-2026, and Council will receive a
presentation and be engagedto reflect on and discuss thesecommunitypriorities. No
decisions or approval is being sought from Council.
REPORT:
Strategic Planning Roles and Inputs
The Strategic Planning process includes a variety of inputs from a number of groups outlined
in the visual below. Compass Kitchener, Staff and the Resident Panel each contribute different
perspectives, functions and develop key deliverableKey learnings
are being shared between the various groups, including with council. This report is an
All of these inputs
are considered by Council in its leadership role to oversee development of the 2023-2026
Strategic Plan. Staff and Compass Kitchener note that there is a lot of alignment between
inputs and aspirations gathered from the various phases of community engagement completed
and still underway.
Public Engagement
Compass
Analysis
Kitchener
Community Priorities
Organizational
Perspective
Analysis & Strategic
Approval of
Staff
Council
Foresight
Strategic Plan
Draft Strategic Plan
Community Perspective
Resident
Analysis
Panel
Feedback and
Recommendations
Community Engagement
Together with staff, Compass Kitchener planned and implemented a number of engagement
activities that provided a variety of options for residents to participate in different ways.
Highlights of each engagement phase are included below.
Environics Survey of Kitchener Residents (April 2022)
Telephone Interviews were conducted with 1,006 residents, and for the first time, demographic
criteria were used to ensure respondent selection better reflected the diversity of the
community as a part of this statistically reliable survey. The survey revealed 6 themes to
explore further with our diverse community, to obtain deeper input, and ideas on how the City
might respond:
Housing Affordability
Sustainability
Urban Growth
Recreation and Leisure Programs and Services
Public Engagement
Delivering City Programs and Services
Broad in-person and virtual community engagementhighlights(July to September
2022)
Over 4,000 Visits to the EngageKitchener online page
617 Ideas Shared at 4 Neighbourhood Focus Groups
541 Ideas Board contributions
Over 100 interviews by the newly developed Street Team conducted in locations
across the City where people gather
35 Artistic Contributions to the 20-year Vision
Compass Kitchener convened an All Advisory Committee meeting in October 2022 to review
the results of the public engagement and to obtain reaction and feedback on a draft set of
community priorities. Based on all of the community engagement, Compass Kitchener shares
with Council its community priorities for 2023-2026; each is outlined below with an aspirational
statement that describes the outcome that is desired, and sample resident quotes taken
directly from community engagement.
Housing Affordability
Kitchener is a place where everyone has a comfortable and affordable place to call
home.
Diverse housing options at a variety of price points
Development tools that balance the needs of the City, residents and developers
Creative design to meet the changing needs of residents eg. adaptive re-use, multi-
family units, tiny homes etc.
Aging in place accessible to physical needs of older adults
Resident Quote: a rented
apartment and almost all of my income goes toward rent, which is why I have to take a 40-
minute bus ride to Stanley Park Community Centre for the Waterloo Food Bank. If the city
addresses rising housing costs, I believe our children and grandchildren will have a better life
than we did, and they will be able to pursue their interests rather than working multiple jobs to
Belonging
Kitchener is a place where everyone feels a sense of belonging within vibrant and
connected communities.
Proactive for a healthy community
Free community spaces for cultural communities
Free/Affordable community recreation and leisure programs
Accessible arts and cultural activities
Resident Quotes: communities
prosper. ecreation - affordability for all - eliminate any barriers to participation
health, reduce youth crime and encourage positive outcomes long term for youth. In order to
do this the programs need to be expanded, have proper oversight to ensure quality and be
free. ...we
hope they can provide something different for the community something based on culture at
Welcoming and Inclusive Community
Kitchener is a place where everyone is valued, and our diversity is celebrated.
Equity, Diversity and Inclusion prioritized in all our work
Reconciliation
Accessibility for All
Reducing stigma (mental health, financial need etc.)
Resident Quotes:
am an older woman and not that physically capable for many of the of
.
community as we grow.
Support for Newcomers
Kitchener is a place where newcomers feel welcome and thrive.
Settlement experience is smooth, connecting with services, ensuring basic needs are
met, learning to navigate our systems
In-person service and alternate languages are promoted
Newcomers can connect with their communities through arts and culture and recreation
Resident Quote:
language barriers. Newcomers are frequently excluded from city or neighborhood association
programs because they believe they will struggle to fit in."
Environmental Sustainability
Kitchener is a place where the environment is protected and enhanced
More Trees and Green Spaces Maintain old growth trees
Natural gardens and fruit trees (food security)
Ensure access to clean water for future generations
Infrastructure is improved to adapt to a changing environment
Climate action and mitigation reduce carbon emissions
Helping the community learn about and implement healthy environmental initiatives on
residential and business properties
Resident Quote: "Kitchener should facilitate a program that includes door-to-door canvassing
of existing houses without front-yard trees to provide free new trees. It's well established that
the reductions in storm water runoff and heat island effects would pay for this program in the
long run."
Urban Growth
Kitchener is a place where growth is thoughtfully planned, innovative and sustainable
Growing with a vibrant community in mind (growing community, not just buildings and
roads)
Continuing to add amenities to support growing population keep accessibility in mind
Work with developers to ensure residential building options are not limited to high rises
Economic development -support businesses, retain talent
Infrastructure and emergency preparedness proactive to mitigate major weather
events
Resident Quotes: .
very good urban design guidelines which should result in good development but are too often
ignored on't let the developers shape our city. When we do we get poor urban design. All
How We Move Around the City
Kitchener is a place where walking, cycling and public transportation are convenient,
safe and accessible in every neighbourhood
Trails and cycling connections expand throughout the City and keep up with growth
Winter maintenance of trails and cycling for transportation and recreation
Affordable, efficient public transportation connected to suburbs/newer neighbourhoods
and other Cities
Less reliance on cars for transportation
15 minute neighbourhoods (walkability, close to work, shopping and amenities)
Resident Quote: ns in the downtown
core, while leaving the suburbs to be as dead and car dependent as they already are. I live in a
newer suburban development near the city borderWe need to stop focusing solely on cars
when it comes to the suburbs, prioritize transit and cycling as well. This will improve the quality
of life of people living in the suburbs who won't have to drive as much and people in the city
core who won't have to deal with suburbanites polluting downtown with their cars.
Transit/cycling routes also have more capacity than car lanes, which will make it easier to
intensify and bring much needed middle-to-high density development into the lowest density
Public Engagement
Kitchener is a place where residents are engaged, feel heard and contribute
meaningfully to decision making
approaches, plain language, public education
Closing the loop reporting back on results and how input made a difference
Engagement initiatives integrated into places where people are already gathered
Youth Engagement incorporate communication channels that youth use
Strategy to reach and build relationships with equity-seeking groups
Resident Quotes:
informed by the street interviewer that the city conducted phone interviews earlier to narrow
down the public interest into a few topics. Now if I was phoned about this interview I would
-to-person street
interview is. It was clear that my thoughts and points were getting heard and being written
down and made sure to get to where it is intended to go. I feel more comfortable doing person
engagement. I really appreciate the anonymity of this project (street interviews) as it keeps
topics of interest with little to no influence on who it is coming from. The street team project is a
great step in getting the ideas of the residents and really appreciated the team putting
Compass Kitchener offers the following as foundational to success in the 8 community
priorities:
An image of the future of Kitchener as a place where equity, diversity and inclusion is
woven into everything we do. It is at the heart of our planning, and a core principle of all
of our projects.
The importance of continuing to enhance the effectiveness of collaborative relationships
to address cross-jurisdictional issues that are of the greatest importance to residents.
All of this important city-building work is enhanced and accelerated when all levels of
government, community organizations and residents work together toward a shared
vision for Kitchener, and stresses the importance of bringing stakeholders together to
enhance the effectiveness of working relationships and collaborative plans.
STRATEGIC PLAN ALIGNMENT:
This report supports the development of the 2023-2026 Strategic Plan.
FINANCIAL IMPLICATIONS:
Capital Budget The recommendation has no impact on the Capital Budget.
Operating Budget The recommendation has no impact on the Operating Budget.
COMMUNITY ENGAGEMENT:
INFORM
council / committee meeting.
CONSULT Over 4,000 citizens participated in the community engagement process, including
the Environics survey, in-person focus groups and virtually through the online
EngageKitchener platform.
COLLABORATE The community priorities included in this report are the result of
collaboration between members of Compass Kitchener and City staff to execute a process to
PREVIOUS REPORTS/AUTHORITIES:
CAO-2022-162 Compass Kitchener Citizen Advisory Committee Work Plan
APPROVED BY: Dan Chapman, Chief Administrative Officer