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HomeMy WebLinkAboutCAO-2023-217 - 2023-2026 Strategic Plan Development - 20 Year Vision, Key Priorities and Approach to Action PlanningREPORT TO: Special Council DATE OF MEETING: May 8, 2023 SUBMITTED BY: Dan Chapman, CAO, 519-741-2200 ext. 7350 PREPARED BY: Angie Fritz-Walters, Strategic Plan Engagement and Program Manager, 519-741-2200 ext. 7059 Kathryn Dever, Director, Strategy and Corporate Performance, 519-741-2200 ext. 7370 WARD(S) INVOLVED: All Wards DATE OF REPORT: May 3, 2023 REPORT NO.: CAO-2023-217 SUBJECT: 2023-2026 Strategic Plan Development 20-Year Vision, Key Priorities and Approach to Action Planning RECOMMENDATION: For discussion REPORT HIGHLIGHTS: The purpose of this report is to provide Council a progress update on work underway to -2026, with a focus on engaging Council in a discussion to establish a set of strategic goal areas for the Strategic Plan. Staff continue to work with Compass Kitchener to implement meaningful, inclusive and enhanced community engagement to inform the Strategic Plan, with the Resident Panel actively underway. This report supports the creation of a new Strategic Plan with key goals and actions for the next 4-year timeframe, and defining a new 20-year vision for the City of Kitchener to proactively plan for the future. There are no financial implications associated with this staff report. BACKGROUND: the four- year term of Council towards our long-term community vision, and represents a commitment to the public to move forward on those things that are most important to them. Each term of Council represents an opportunity to set a new four-year agenda that builds on the progress made, while planning for the future to take advantage of new opportunities to better serve the community and respond to emerging issues, trends and shifts in citizen priorities. Discussions have deliberately spanned the previous and new terms of Council, to access both the depth of knowledge gained over the previous term, and engage with Council following the *** This information is available in accessible formats upon request. *** Please call 519-741-2345 or TTY 1-866-969-9994 for assistance. municipal campaign and election. The May 8 Council strategic session will provide opportunity for discussion surroundinga new 20-year Vision, key priorities and the approach to identify actions for the next 4-year cycle. The feedback provided and direction established by Council will be used by staff to identify potential actions in which the City could make progress over the life of the Strategic Plan, for discussion at a future Council session. REPORT: Strategic Plan Workplan Progress The workplan to define the 2023-2026 Strategic Plan has six stages as shown below; we are currently in stage 5: Given the increasing complexities facing the city, Kitchener is innovating new approaches to develop the next Strategic Plan, by working with the REFOCUS team and their Enterprise Evolution approach which combines scientific knowledge and management processes to pursue economic, equity and environmental objectives. A working group of 20+ staff representing all departments and various levels is engaging in a series of progressive sessions with REFOCUS to learn and apply these methods. The staff group is generating ideas, options and making recommendations together with the Corporate Leadership Team to develop a proposed 2023- 2026 Strategic Plan. Council Leadership To support Council in its leadership role to oversee and direct development of the 2023-2026 Strategic Plan, staff have identified several points for discussion and direction in Council strategy sessions throughout the process. Council and staff have already held five meetings in relation to the 2023-2026 Strategic Plan; a summary input and direction to date, and how it has shaped the planning process in a meaningful way is included in Appendix A. Strategic Planning Roles and Inputs The Strategic Planning process includes a variety of inputs from a number of groups outlined in the visual below. Compass Kitchener, staff and the Resident Panel each contribute different perspectives, functions and develop deliverables for Cderation. Key learnings are being shared between the various groups, and all of these inputs are considered by Council in its leadership role to oversee development of the 2023-2026 Strategic Plan. As noted in previous discussions with Council including on Compass Kitchener community priorities, there is a high degree of alignment between inputs gathered from the various phases of community engagement which are reflected in the Vision and key priorities featured in this report. Strategic Plan Components and commitments for Kitchener as outlined in the visual below; the Vision, priority Strategic Goal Areas that will lead to Action development, and the approach to Action Planning are the focus of this report and Council discussion. The Vision is our 20-year community vision for a desired future of Kitchener and what we as a City organization are striving for on behalf of the community. Within this 20-year timeframe the City establishes a series of Strategic Plans aligned to each term of Council, to make meaningful progress on what is possible to achieve over that 4-year cycle. Strategic Goal Areas are focus areas in which the City can take action to make change in themes that are important to the community in the 4-year cycle, and aligned to the Vision.Actions outline the specific commitments and progress the City will make within the Goal Areas, often reflected as projects in the annual Business Plan. New 20-Year Vision for Kitchener An exciting aspect of this strategic planning cycle has been gathering significant and diverse community input to help cast a new long-term 20-year vision for Kitchener as a community. Broad community feedback from hundreds of people who were engaged in providing ideas and aspirations for the future of Kitchener has been thoughtfully considered in developing this vision and deliberated upon by many stakeholders. Residents told us that the vision should be inspiring plain language and storytelling approach intended to resonate with people from all walks of life. Staff have written a compelling story of the future of Kitchener in 20 years, supported by a short aspirational statement which will have broader application beyond the Strategic Plan within the 20-year timeframe; both are included in full in Appendix B. The vision is intended to inspire and instill pride in the community for residents, staff and other stakeholders. As such, it creates a sense of belonging and reflects the aspiration that what we collectively do together changes things for the better, and there is a role for everyone to play in building the future: Building a city for everyone where, together, we take care of the world around us and each other Compass Kitchener, all City Advisory Committees, residents and staff have meaningfully contributed to creating this picture of what Kitchener can be in 20 years, and that staff and Council can use to guide our work together moving forward. 2023-2026 Strategic Goal Areas and Statements Within the 20-year vision, Council will define a series of 4-year Strategic Plans with unique goal areas of importance to each period. At the February 2023 strategic session, Council supported 5 Strategic Goal areas for the 2023-2026 Strategic Plan as accurately summarizing community and Council priorities for this cycle, and provided early input on areas of emphasis for the 4-year cycle. The Strategic Goal Areas have been renamed to be a strong complement and companion to the 20-year Vision around a theme of orward together acknowledging that multiple stakeholders collaborating on this work will lead to better and more timely outcomes. Previous Strategic Goal Area Title Updated Strategic Goal Area Title Belonging and Participation Fostering a Caring City Together Housing, Land Use and Mobility Building a Connected City Together Environment and Climate Action Cultivating a Green City Together Economic Prosperity and Opportunity Creating a Thriving City Together Good Government Stewarding a Better City Together Goal statements were written to reflect the aspirations of the community and Council, which identify where we will focus energy and resources in the next 4yearsto address opportunities, needs and gaps, while also working toward our long-term vision. The goal statements are included in full in Appendix C. Approach to Strategic Action Planning An innovation REFOCUS introduced and staff have brought into the 2023-2026 strategic planning process is around an adaptive approach to defining actions and projects, within established Strategic Goal Areas. continue to evolve with several key elements that present as challenges and opportunities, outlined in the diagram below: Traditional strategic plans rely on straight-line predictions of trends, yet in reality conditions are rapidly changing and often unpredictable and so there is a need to be open, observe, learn, and respond to changing conditions, even within our 4-year planning cycle and term of Council. Data collection can be a key investment of time and energy in defining classic strategic plans; with data proliferating and being readily available, it is more critical to recognize patterns in data to make informed choices and decisions. Communication and execution of strategy was traditionally a top-down structure; in our current environment, communication is rapid and constant, with execution happening up, down and across hierarchies. The pandemic and other emerging trends have demonstrated the need for Cities to have capacity to respond to other emerging issues and opportunities as they arise. Our previous 2019-2022 Strategic Plan ambitiously articulated 5 clear, measurable Actions within 5 Goal Areas, designed to respond to the key issues and needs of 2018. While many were completed in the 4-year period, a significant number took longer than expected due to complexity and shifting needs/resources partnership opportunities, while still others were paused and restarted due to the pandemic. We also saw some strategic priorities become more prominent during this timeframe including active transportation, Housing for All and Make It Kitchener; staff and Council flexed, changed and re-aligned resources to respond. The key lessons learned by staff and supported by Resident Panel deliberations are that we are in a new reality of rapidly changing circumstances. Attempting to predict or plan can constrain expectations and the ability to respond to what emerges within that period. To formally enable this new approach through the 2023-2026 Strategic Plan, staff will identify Actions for the first 1-2 years, as well as longer-term known Actionsthat will span beyond 1 year, to provide a balance between immediate and longer-term progress. By improving the cadence of setting and forecasting projects, instilling better measurement of outcomes, as well as innovation into the work, an ongoing approach to strategy development throughout the 4-year term of Council will provide greater adaptability and resilience. Council in its governance role will have the opportunity to adjust/refine resources to emerging priorities annually within the 4-year timeframe through enhanced and better-integrated Budget and Business Planning processes. Staff will create capacity to measure, manage and communicate progress in order to communicate with Council and provide confidence of progress made throughout the Strategic Plan. This measurement will see Kitchener applying the MultiCapital Scorecard approach to track and communicate progress on the Strategic Plan across a triple bottom-line (financial, environmental and social) and aligned to the United Nations Sustainable Development Goals. The collaborative approach to planning with residents through the Resident Panel has provided staff with ongoing input and suggestions from a group who are deeply engaged and knowledgeable about the complex issues the City is grappling with and are representative of the diversity of the community. Their perspectives have been incredibly helpful to the process, and they report having a greater understanding and appreciation for the work that staff and council do. The Resident Panel encouraged the City to take a more flexible approach to adjust priorities based on changing conditions and ongoing stakeholder engagement, and to adopt new actions over the next 4 years as circumstances and opportunities change, specifically stating e Key Priorities Within Strategic Goal Areas Not all potential areas can be considered of equal importance or effectively resourced and actioned. Recognizing this, staff identified key priorities to focus on for the first 1-2 years of the Strategic Plan drawn from the original list of ~20 shared with Council in February. Staff assessed the importance of each priority in comparison to others, the potential for the City to make progress. Staff also applied different lenses including strategic foresight, urgency and interdependencyinput on priorities. This new way of thinking and considerable deliberation resulted in the following grouping of priorities into 3 levels, which are also visually represented in the diagram below by 3 degrees of shading (dark for top priorities, medium for secondary, light for third). Top Priority - representing top priorities for the initial 1-2 years of the 2023-2026 Strategic Plan; anticipated to be the primary focus of actions, budget investments, business planning and resource requests: Connection & Belonging Newcomer Experience Housing & Sustainable Urban Growth Climate Adaptation & Mitigation and Energy Mix Employer Identity/Value Proposition Data Strategy/Management Leadership & Organizational Capabilities Secondary Priority - representing priorities to be actioned over the term of Council through the business plan with moderate potential budget/resource requests: Physical & Mental Health Parks & Open Space Transportation & Trails Stakeholder Engagement Third Priority - representing priorities to be actioned over the term of Council through the business plan primarily within existing resources: Community Participation Tree Canopy Natural Systems & Areas Innovation Culture (external) Workforce & Employment (external) Entrepreneurship & Small Business Community Health Core Services are represented in the centre of the diagram, as a focus of service to the community every day which also contributes to the Goal Areas. Improving the capabilities of staff and the organization through strategic investments in Stewarding a Better City (previously Good Government) has an impact across the organization in the delivery of core service, and also contributes to delivering on the strategic actions that the City undertakes through the Strategic Plan; as such, these have emerged as key priorities for the initial phases of the 4-year cycle. Discussion with City Council -year Vision and Key Outcomes for the 2023-2026 timeframe within that, including the following: 1. What are your reflections on, and reactions to, the Vision Story and Vision Statement? Have Community and Council aspirations for a desired Kitchener 20 years from now been captured? 2. Do the Key Priorities within each Strategic Goal Area broad and collective priorities? 3. What opportunities or challenges to you see with establishing an initial set of Actions for the 2023-2026 Strategic Plan? and inform the approach for staff to identify proposed actions which the City might undertake in the next 4 years to make progress; these will be shared with Council in June for discussion, and final approval of main content of the 2023-2026 Strategic Plan. Final Steps in the Strategic Planning Process: Development of final recommendations for strategic actions informed by Resident Panel, staff and Compass Kitchener (May 2023) Refinement of key priorities, options and actions through an iterative process with Corporate Leadership Team direction and guidance (May-June 2023) Final online public survey (EngageKitchener) and targeted engagement on proposed key priorities and actions (May-June 2023) Council engagement on prioritizing actions, receiving Resident Panel report and recommendations and final approval of 2023-2026 Strategic Plan content (June 2023) Strategic Plan launch and communications (fall 2023) STRATEGIC PLAN ALIGNMENT: This report supports the development of the 2023-2026 City of Kitchener Strategic Plan. FINANCIAL IMPLICATIONS: Capital Budget The recommendation has no impact on the Capital Budget. Operating Budget The recommendation has no impact on the Operating Budget. COMMUNITY ENGAGEMENT: CONSULT AND COLLABORATE This report included input from broad and diverse -2026 Strategic Plan, including a new 20-year Vision for Kitchener, community priorities, and potential goals and actions for the 2023-2026 Strategic Plan. INFORM council / committee meeting. PREVIOUS REPORTS/AUTHORITIES: CAO-2022-160 Preparing for the 2023-2026 Strategic Plan CAO-2022-198 Results of Environics 2022 Survey of Kitchener Residents CAO-2022-413 Strategic Foresight and Community Engagement Update CAO-2023-047 Compass Kitchener Advisory Committee Community Priorities CAO-2023-081 Prioritizing Strategic Goal Areas APPROVED BY: Dan Chapman, CAO ATTACHMENTS: Appendix A - Summary of Council Input into the 2023-2026 Strategic Plan to Date Appendix B - 20-year Vision Statement and Story for Kitchener Appendix C - 2023-2026 Strategic Goal Areas and Statements Appendix A: Summary of Council Input into the 2023-2026 Strategic Plan to Date At the March 2022 discussion about the overall strategic planning approach, Council advised on two key items as important to include in preparing the strategic plan and related community engagement: Include a focus on core City services: An overview of services the City of Kitchener is responsible was incorporated in online and in-person engagement tactics. Educational components have been included in each of the Engage page ideas boards to provide responsibilities was included as context for the Neighbourhood Conversations sessions. 2022 is continuing, with social media and physical banners and signage throughout the community building awareness of key City services in an engaging way. Apply broad/open approaches and engage through different means: A broad variety of online and in-person means were used to engage residents, with a focus on open- ended questions, exploratory discussions/exercises, use of new tools within the Engage online platform, and a staff street team doing pop-up engagements at more community locations and events than previous strategic planning cycles. During the May 2022 review of the Environics survey results Council requested staff ensure the following through the next phases of community engagement: Seek a broad range of voices and equity deserving groups: Engagement reached a broader diversity of Kitchener residents, provided a variety of ways for people to participate in-person and online, maximized community connections to encourage participation from equity deserving groups; the current Resident Panel was selected to mirror the demographic diversity of Kitchener. Learn more about satisfaction with City services, public engagement processes, sustainability, housing affordability and recreation programs: These topics were all included as key topics in the engagement. Exploring willingness to pay more for services / satisfaction with value for tax dollars formed part of engagement later this year to support the 2023 Budget. In the August 2022 discussion on broad community engagement efforts underway, and key development, Council noted the following: Ensure focus on what the City can do or influence within its mandate: Staff and Compass Kitchener continued to hear broad ideas and aspirations as wider community engagement concluded; staff will filter these to actions that the City can take to respond, including working closely with the Resident Panel to f Key trends impacting Kitchener include belonging, placemaking, sustainability, housing affordability, innovation, technology and institutional trust: Staff incorporated these key trends into scenario development toward a proposed new 20-year Vision (which will be shared with Council in May), and the proposed strategic goal areas highlighted in this report. In January 2023, the Compass Kitchener Advisory Committee provided Council their community priorities for the new Strategic Plan. While no direction was sought at that meeting, Council engaged with the committee Chair and Vice-chair to explore the priorities a bit more deeply, while noting the close alignment to what Council heard during the election campaign. Atthe February 2023discussion onkey goal areas,based on synthesis of broad community engagement inputs, to be used by staff to identify indicators of success and potential actions in which the City could make progress over the life of the 2023-2026 Strategic Plan, Council provided the following feedback: Support for the proposed 5 Strategic Goal Areas as reflecting key priorities toward which to make progress over the next 4 years (draft working titles): Belonging and Participation; Housing, Land Use and Mobility; Environment and Climate Action; Economic Prosperity and Opportunity; and Good Government. Include the following when developing proposed Actions for the term of Council: engagement, newcomer experience; housing attainability, protecting good rents, green space; 15-minute neighbourhoods; climate; creative industries, film/music/arts; government relations strategy, technology/innovation, data-driven decisions. Appendix B: 20-year Vision Statement and Story for Kitchener VISION STATEMENT .ǒźƌķźƓŭ ğ ĭźƷǤ ŅƚƩ ĻǝĻƩǤƚƓĻ ǞŷĻƩĻͲ ƷƚŭĻƷŷĻƩͲ ǞĻ ƷğƉĻ ĭğƩĻ ƚŅ ƷŷĻ ǞƚƩƌķ ğƩƚǒƓķ ǒƭ ğƓķ Ļğĭŷ ƚƷŷĻƩ͵ VISION STORY TOGETHER IN 2043 life, or you just arrived last week, Kitchener feels like home. connection to one another, well-being, happiness, potential and quality of life for everyone. A city where everyone belongs. Our neighbourhoods are more connected and diverse today than ever before. Our streets and sidewalks know all kinds of people. Our kitchen tables, meeting rooms and council chambers do, too. Creating more opportunities for people to meet, connect, participate in and enjoy civic life has brought more diverse voices and lived experiences to those tables. This has shown us new possibilities. Helped us to make better decisions. And pointed us toward considerate solutions to some of our most challenging problems. community, we work together and with community partners to offer accessible services and to address disparities among communities of greatest need. Our programs are open to everyone with equal access for all, without financial or other barriers. Because of our work, more people than ever feel a deep sense of belonging in Kitchener. Kitchener is where we feel at home. And where we can each have a safe, comfortable and affordable for everyone. Today, the city is more compact filled with well-designed, adaptive reuses and new mixed-use and mixed-income housing options as diverse as our neighbourhoods and the people who live in them. Our neighbourhoods are connected and pedestrian-friendly and full of businesses and services that meet the daily needs of their residents. Our community centres, arenas and pools and our soccer fields and cricket pitches public parks, open spaces and squares with residents. They welcome and work for people of all ages and abilities inclusive way we live. Our libraries are, too. Full of ideas and wonder and people they bring us together and offer equal access to the knowledge and tools we need to learn about and navigate in the world around us. The places and spaces that bring us together are connected by reliable ways to get people moving around the city in active, clean and accessible ways. Our sidewalks see community connection every day people who walk, roll, glide and wander easily and safely getting where they want to go. We use cars and parking lots less and trails, protected cycling lanes and transit more. Fewer homes and businesses - carbon future and using more renewable energy. Consistent awareness and incentives to do more that causes the climate to change less have made climate responsibility second nature for residents and businesses. We serve as stewards of our natural environment, and we remain steadfast in our commitment to reconciliation and to the Indigenous caretakers of these lands who came before us. We preserve and protect our natural environment for future generations to enjoy and explore. Our urban forests and our tree canopy soften the boundaries between the built and natural worlds. They are the natural backdrop along our streets, sidewalks, squares, paths and parks to the unique arts and cultural experiences, events and exhibitions that nourish our souls, make us think and give us hope. Every time we leave home, we enjoy the cool shade of these investments. Our investments in creating an agile and innovative local economy have strengthened our key industries and kept our job market healthy and to adapt and lead, addressing the unique challenges they face and helping them to connect and work -makers the talented and resourceful local entrepreneurs, makers and artists, whose innovative new approaches reflect their daily pursuit of building a better world continue to diversify and grow our economy and help create jobs for everyone. The public servants who work alongside our businesses and residents are difference-makers, too. We ent and its future. We champion our collective goals and work alongside residents to build our city one neighbourhood at a time. We invite civic action on the issues that matter most to residents. We are accountable, and we measure the right things and e built trust with residents. And because of this, people from diverse backgrounds vote and take part in public processes in unmatched numbers. We all tell stories of the challenges we came together to face over the years. And of how doing so led to a greater understanding of what we share and what makes us unique. By working together and making the most of our differences, residents have helped staff remove existing barriers and disadvantages, giving more people the opportunity to thrive in Kitchener. W and each other. This is a legacy a piece of the fabric left behind by those who came before us. Threads woven into the future by the Indigenous peoples who first built communities and lived sustainably on these our past and the canvas of our future. These lessons of our past and the promise of tomorrow remind us that people who love their city can always change it for the better. The future always was, and is, ours to create. Together. Appendix C: 2023-2026 Strategic Plan Goal Areas and Statements FOSTERING A CARING CITY TOGETHER (previously Belonging and Participation) ‘Ļ ǞĻƌĭƚƒĻ ƩĻƭźķĻƓƷƭ ƚŅ ğƌƌ ğŭĻƭ ğƓķ ŅƩƚƒ ğƌƌ ĬğĭƉŭƩƚǒƓķƭ ğƓķ ƌźǝĻķ ĻǣƦĻƩźĻƓĭĻƭ ğƷ ƚǒƩ ƷğĬƌĻƭ͵ ‘Ļ ǞƚƩƉ ƷƚŭĻƷŷĻƩ ƚƓ ƷŷĻ ķĻĭźƭźƚƓƭ ƷŷğƷ ƒğƷƷĻƩ ƒƚƭƷ Ʒƚ ǒƭ ğƓķ ŷğǝĻ ğ ƒĻğƓźƓŭŅǒƌ źƓŅƌǒĻƓĭĻ źƓ ƚǒƩ ĭƚƒƒǒƓźƷǤ͵ ‘ ķźǝĻƩƭĻ ğƓķ źƓĭƌǒƭźǝĻ ƦƩƚŭƩğƒƭ ğƓķ ƭĻƩǝźĭĻƭ ƷŷğƷ ǞĻ ƓĻĻķ Ʒƚ ƭǒĭĭĻĻķ͵ BUILDING A CONNECTED CITY TOGETHER (previously Housing, Land Use and Mobility) Ļğĭŷ ŷğǝĻ ƭĻĭǒƩĻͲ ŷĻğƌƷŷǤ ğƓķ ğŅŅƚƩķğĬƌĻ ŷƚƒĻƭ͵ ‘Ļ ŭĻƷ ğƩƚǒƓķ ĻğƭźƌǤͲ ƭǒƭƷğźƓğĬƌǤ ğƓķ ƭğŅĻƌǤ Ʒƚ ƷŷĻ ƦƌğĭĻƭ ğƓķ ƭƦğĭĻƭ ƷŷğƷ ƒğƷƷĻƩ ƒƚƭƷ Ʒƚ ǒƭ͵ CULTIVATING A GREEN CITY TOGETHER (previously Environment and Climate Action) ‘Ļ ŅƚƌƌƚǞ ğ ƭǒƭƷğźƓğĬƌĻͲ ĻƨǒźƷğĬƌĻ ƦğƷŷ Ʒƚ ğ ŭƩĻĻƓĻƩͲ ŷĻğƌƷŷźĻƩ ĭźƷǤ͵ ‘Ļ ǞƚƩƉ ƷƚŭĻƷŷĻƩ Ʒƚ ĻƓŷğƓĭĻͲ ƦƩĻƭĻƩǝĻ ğƓķ ƦƩƚƷĻĭƷ ƚǒƩ ƓğƷǒƩğƌ ĻƓǝźƩƚƓƒĻƓƷ ǞŷźƌĻ ƷƩğƓƭźƷźƚƓźƓŭ Ʒƚ ğ ƌƚǞΏĭğƩĬƚƓ ŅǒƷǒƩĻ͵ ‘Ļ ƭǒƦƦƚƩƷ ĬǒƭźƓĻƭƭĻƭ ğƓķ ƩĻƭźķĻƓƷƭ Ʒƚ ƒğƉĻ ƒƚƩĻ ĻƓǝźƩƚƓƒĻƓƷ ğƓķ ĭƌźƒğƷĻΏƦƚƭźƷźǝĻ ĭŷƚźĭĻƭ͵ CREATING A THRIVING CITY TOGETHER (previously Economic Prosperity and Opportunity) ‘Ļ ǒƭĻ ƚǒƩ ĭƚƌƌĻĭƷźǝĻ ƭƷƩĻƓŭƷŷƭ Ʒƚ ĻƓŷğƓĭĻ ğƓķ ŭƩƚǞ ğƓ ğŭźƌĻ ğƓķ ķźǝĻƩƭĻ ƌƚĭğƌ ĻĭƚƓƚƒǤ ƦƚǞĻƩĻķ ĬǤ ƷğƌĻƓƷĻķ ğƓķ ǞĻƌƌΏƭǒƦƦƚƩƷĻķ ĻƓƷƩĻƦƩĻƓĻǒƩƭͲ ĬǒƭźƓĻƭƭ ƌĻğķĻƩƭͲ ƒğƉĻƩƭ ğƓķ ğƩƷźƭƷƭ͵ ‘Ļ ǞƚƩƉ ƷƚŭĻƷŷĻƩ Ʒƚ ĭƩĻğƷĻ ƚƦƦƚƩƷǒƓźƷźĻƭ ŅƚƩ ĻǝĻƩǤƚƓĻ ğƓķ ğ ƩĻƭźƌźĻƓƷ ŅǒƷǒƩĻ ƷŷğƷ ƦƩƚƦĻƌƭ ƚǒƩ ĭźƷǤͲ ğƓķ źƷƭ ƦĻƚƦƌĻͲ ŅƚƩǞğƩķ͵ STEWARDING A BETTER CITY TOGETHER (previously Good Government) ğƩĻ ğƓķ ğĭĭƚǒƓƷğĬƌĻ ƦǒĬƌźĭ ƭĻƩǝğƓƷƭ ğƓķ ǞĻ ǞƚƩƉ ƷƚŭĻƷŷĻƩ ĻŅŅźĭźĻƓƷƌǤ Ʒƚ ƭĻƩǝĻ ƩĻƭźķĻƓƷƭ͵ ‘Ļ ƩĻƒƚǝĻ ğƓķ ğ ĬĻƷƷĻƩ ǞƚƩƌķ͵