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Home My WebLink AboutCAO-2023-337 - 2023-2026 Strategic Plan Development - Proposed Strategic Plan Content www.kitchener.ca REPORT TO: Finance and Corporate Services Committee DATE OF MEETING: August 14, 2023 SUBMITTED BY: Dan Chapman, CAO, 519-741-2200 ext. 7350 PREPARED BY: Angie Fritz-Walters, Strategic Plan Engagement and Program Manager, 519-741-2200 ext. 7059 Kathryn Dever, Director, Strategy and Corporate Performance, 519-741-2200 ext. 7370 WARD(S) INVOLVED: All Wards DATE OF REPORT: July 27, 2023 REPORT NO.: CAO-2023-337 SUBJECT: 2023-2026 Strategic Plan Development Proposed Strategic Plan Content RECOMMENDATION: That the initial set of Actions for the City of Kitchener 2023-2026 Strategic Plan as contained in Appendix C to report CAO 2023-337be approved. REPORT HIGHLIGHTS: This report provides Council with the proposed content for -2026 Strategic Plan, including an initial set of Actions, and a refined 20-year Vision story. Staff and the Compass Kitchener advisory committee implementedmeaningful, inclusive, and deliberative community engagement to inform the Strategic Plan, including the Plan WITH Us Resident Panel. There are no financial implications associated with this staff report. BACKGROUND: to guide progress and resourcing over the term of Council towards our long-term community vision. It represents a commitment to the public to move forward on the things that are most important to them. This report represents the final in a series of engagements with Council and focuses on an initial set of Actions to address key needs and opportunities expressed through extensive community engagement and prior strategic discussions with Council. *** This information is available in accessible formats upon request. *** Please call 519-741-2345 or TTY 1-866-969-9994 for assistance. REPORT: The Strategic Planning process has included a variety of inputs from a number of groups, including Compass Kitchener, staff and the Resident Panel. Staff have engaged with Council over the past 18 months at a series of six strategy sessions. and direction throughout the process has been summarized in Appendix A. Based on Council direction at its May strategy session, staff undertook the following: Refined the 20-year Vision story (Appendix B) to increase focus on areas where the City can have the greatest impact on community priorities. Developed an initial set of Actions for the 2023-2026 Strategic Plan, to enable progress on key Council and community priorities, needs and opportunities. Organized the Goal Areas and statements to indicate Actions underway already supporting the priorities, new ones planned, and internal-facing ones. The Strategic Plan content in this final report has broad community support demonstrated through extensive engagement, identified through previous discussions. Proposed 2023-2026 Strategic Plan Actions At previous strategic sessions, Council supported the 5 Strategic Goal Areas. Council also supported adopting an adaptive approach to set an initial set of Actions the City will commit to. An adaptive approach will allow Council to adjust resources to respond to emerging needs and opportunities within the 4-year timeframe. The initial Actions proposed foryears 1 and 2 of the Strategic Plan, subject to Budget approval, are outlined below for each 2023-2026 Strategic Goal Area. Refer to Appendix C for Goal Area Statements and details for each Action. Building a Connected City Together: Housing For All Implementation Localized Transportation Safety Improvement Program City-wide Active Transportation Routes Official Plan Comprehensive Update Cultivating a Green City Together: Corporate Climate Action Plan 2.0 Clean Energy Transition Strategy District Energy Business Case Green Development Standards Implement tree canopy target plan Implementing actions from Parks master plan Parkland Acquisition Strategy Grand River Park Strategy Creating an Economically-Thriving City Together: Accelerate Commercial Business Approvals Implement Health/Medical Technology Innovation Campus Creative Industries School Strategy for Events and Festivals Entertainment Venue Management Implement Arts and Culture Master Plan Fostering a Caring City Together: Advance Truth and Reconciliation Municipal Newcomers Strategy Community Centre Operating Model City-Led Recreation & Leisure program review Leisure Facilities Master Plan Update Community Grants Review Stewarding a Better City Together: Digital Kitchener Strategy Implement City-wide Data Strategy Strengthen employer identity/value proposition Support a Psychologically Safe Workplace Procurement innovation Implementation of these initial Actions will take place through the annual Business Plan, with any required resource requests brought to Council through the annual Budget process. In support of the adaptive approach supported by Council, staff will assess progress made, emerging needs and opportunities, and bring forward adjustments with associated Budget implications to Council within the 4-year Strategic Plan timeframe. Community Input on Draft Strategic Plan and Actions Public engagement has far exceeded that of any previous strategic planning processes. A final round of consultation in June and July focused on the Strategic Goal Areas and Actions, with an opportunity for the community to share feedback through a survey on the Engage Kitchener page from June 28-July 16, 2023. The survey was promoted through outreach The findings from the consultation indicate broad support for the proposed Strategic Plan Goals and Actions. A detailed report of survey input is included in Appendix D, with key highlights below from the 184 responses received: Over 75% agree or strongly agree that the goals and actions will help our city change in the right direction. Actions that support housing affordability remain a key priority, with many comments indicating implementation of the Housing for All actions are important to them. There is strong support for climate action, including active transportation and improving the tree canopy. Several comments suggested the City could be even more bold and/or quicker to act in these areas. Those who indicate that they do not agree with the direction in the draft strategic goals and actions cite concerns with the concept of a 15-minute City, a There is a higher level of support for the Goals and Actions from those under 40 years of age and those identifying as a member of one of the following groups: person with a disability; member of a racialized group; immigrant or refugee; 2LGBTQ+; or First Nations, Inuit or Métis. Final Steps in the Strategic Planning Process: Content refinement as required Final Council approval (August 28, 2023) Indicators / evaluation criteria development by staff and Compass Kitchener (fall 2023) Strategic Plan launch and communications (fall 2023) STRATEGIC PLAN ALIGNMENT: This report supports the development of the 2023-2026 City of Kitchener Strategic Plan. FINANCIAL IMPLICATIONS: Capital/Operating Budget Strategic Actions which require funding will be brought forward to Council through the annual Budget process and reflected in the annual Business Plan. COMMUNITY ENGAGEMENT: CONSULT AND COLLABORATE This report includes input from broad and diverse -2026 Strategic Plan. INFORM the council / committee meeting. PREVIOUS REPORTS/AUTHORITIES: CAO-2022-160 Preparing for the 2023-2026 Strategic Plan CAO-2022-198 Results of Environics 2022 Survey of Kitchener Residents CAO-2022-413 Strategic Foresight and Community Engagement Update CAO-2023-047 Compass Kitchener Advisory Committee Community Priorities CAO-2023-081 Prioritizing Strategic Goal Areas CAO-2023-217 20-Year Vision, Key Priorities and Approach to Action Planning APPROVED BY: Dan Chapman, CAO ATTACHMENTS: Appendix A Summary of Council Input into the 2023-2026 Strategic Plan Appendix B 20-year Vision Statement and Story for Kitchener (Refined) Appendix C 2023-2026 Strategic Plan Proposed Initial Strategic Actions Appendix D Community Engagement Survey Responses on Draft Strategic Plan Appendix A: Summary of Council Input into the 2023-2026 Strategic Plan At the March 2022 discussion about the overall strategic planning approach, Council advised on two key items as important to include in preparing the strategic plan and related community engagement: Include a focus on core City services: An overview of services the City of Kitchener is responsible was incorporated in online and in-person engagement tactics. Educational components have been included in each of the Engage page ideas boards to provide responsibilities was included as context for the Neighbourhood Conversations sessions. 2022 is continuing, with social media and physical banners and signage throughout the community building awareness of key City services in an engaging way. Apply broad/open approaches and engage through different means: A broad variety of online and in-person means were used to engage residents, with a focus on open- ended questions, exploratory discussions/exercises, use of new tools within the Engage online platform, and a staff street team doing pop-up engagements at more community locations and events than previous strategic planning cycles. During the May 2022 review of the Environics survey results Council requested staff ensure the following through the next phases of community engagement: Seek a broad range of voices and equity deserving groups: Engagement reached a broader diversity of Kitchener residents, provided a variety of ways for people to participate in-person and online, maximized community connections to encourage participation from equity deserving groups; the current Resident Panel was selected to mirror the demographic diversity of Kitchener. Learn more about satisfaction with City services, public engagement processes, sustainability, housing affordability and recreation programs: These topics were all included as key topics in the engagement. Exploring willingness to pay more for services / satisfaction with value for tax dollars formed part of engagement later this year to support the 2023 Budget. In the August 2022 discussion on broad community engagement efforts underway, and key development, Council noted the following: Ensure focus on what the City can do or influence within its mandate: Staff and Compass Kitchener continued to hear broad ideas and aspirations as wider community engagement concluded; staff will filter these to actions that the City can take to respond, including working closely with the Resident Panel to f Key trends impacting Kitchener include belonging, placemaking, sustainability, housing affordability, innovation, technology and institutional trust: Staff incorporated these key trends into scenario development toward a proposed new 20-year Vision (which will be shared with Council in May), and the proposed strategic goal areas highlighted in this report. In January 2023, the Compass Kitchener Advisory Committee provided Council their community priorities for the new Strategic Plan. While no direction was sought at that meeting, Council engaged with the committee Chair and Vice-chair to explore the priorities a bit more deeply, while noting the close alignment to what Council heard during the election campaign. Atthe February 2023discussion onkey goal areas,based on synthesis of broad community engagement inputs, to be used by staff to identify indicators of success and potential actions in which the City could make progress over the life of the 2023-2026 Strategic Plan, Council provided the following feedback: Support for the proposed 5 Strategic Goal Areas as reflecting key priorities toward which to make progress over the next 4 years (draft working titles): Belonging and Participation; Housing, Land Use and Mobility; Environment and Climate Action; Economic Prosperity and Opportunity; and Good Government. Include the following when developing proposed Actions for the term of Council: engagement, newcomer experience; housing attainability, protecting good rents, green space; 15-minute neighbourhoods; climate; creative industries, film/music/arts; government relations strategy, technology/innovation, data-driven decisions. At the May 2023 discussion on a new 20-year Vision, key priorities and the approach to action planning, Council provided the following input: Support for setting an initial set of Actions for the 2023-2026 Strategic Plan, to enable Council and the organization to respond to emerging issues, needs and opportunities throughout the 4-year period. Add Physical & Mental Health and Innovation Culture (external) to the Top Priorities representing the primary focus of actions, budget investments, business planning and resource requests, especially for the first 1-2 years of the strategic plan. Support for the Goal Areas and statements with a request to organize goal areas and actions to indicate actions underway already, new ones planned, and internal- facing ones. Refine the Vision story to provide more focus on where the City can make an impact toward community aspirations. Appendix B: 20-year Vision Statement and Story for Kitchener (Refined) VISION STATEMENT .ǒźƌķźƓŭ ğ ĭźƷǤ ŅƚƩ ĻǝĻƩǤƚƓĻ ǞŷĻƩĻͲ ƷƚŭĻƷŷĻƩͲ ǞĻ ƷğƉĻ ĭğƩĻ ƚŅ ƷŷĻ ǞƚƩƌķ ğƩƚǒƓķ ǒƭ ğƓķ Ļğĭŷ ƚƷŷĻƩ͵ VISION STORY TOGETHER IN 2043 źƓ YźƷĭŷĻƓĻƩ ǤƚǒƩ ǞŷƚƌĻ ƌźŅĻͲ ƚƩ Ǥƚǒ ŷğǝĻ ƆǒƭƷ ğƩƩźǝĻķͲ Ǥƚǒ ĬĻƌƚƓŭ ŷĻƩĻ͵ YźƷĭŷĻƓĻƩ źƭ ğ ĭźƷǤ ƚŅ ƦĻƚƦƌĻ ǞŷƚͲ ƭźƓĭĻ ЊБЎЍͲ ŷğǝĻ ǞƚƩƉĻķ ƷƚŭĻƷŷĻƩ Ʒƚ ĭŷğƩƷ ğ ƦƩƚŭƩĻƭƭźǝĻ ŅǒƷǒƩĻͲ ĬǒźƌķźƓŭ ğ ƷŷƩźǝźƓŭ ĭźƷǤ ƷŷğƷ ƚŅŅĻƩƭ ǞĻƌƌΏĬĻźƓŭͲ ƦƚƷĻƓƷźğƌ ğƓķ ƨǒğƌźƷǤ ƚŅ ƌźŅĻ ŅƚƩ ĻǝĻƩǤƚƓĻ͵ hǒƩ ƓĻźŭŷĬƚǒƩŷƚƚķƭ ğƩĻ ƒƚƩĻ ĭƚƓƓĻĭƷĻķ ğƓķ ķźǝĻƩƭĻ ƷƚķğǤ ƷŷğƓ ĻǝĻƩ ĬĻŅƚƩĻ͵ hǒƩ ƭƷƩĻĻƷƭ ğƓķ ƭźķĻǞğƌƉƭ ƉƓƚǞ ğƌƌ ƉźƓķƭ ƚŅ ƦĻƚƦƌĻͲ ğƓķ ƚǒƩ ƉźƷĭŷĻƓ ƷğĬƌĻƭͲ ƒĻĻƷźƓŭ Ʃƚƚƒƭ ğƓķ ĭƚǒƓĭźƌ ĭŷğƒĬĻƩƭ ķƚͲ Ʒƚƚ͵ /ƩĻğƷźƓŭ ƒƚƩĻ ƚƦƦƚƩƷǒƓźƷźĻƭ ŅƚƩ ƦĻƚƦƌĻ Ʒƚ ĭƚƓƓĻĭƷ ğƓķ ƦğƩƷźĭźƦğƷĻ źƓ ĭźǝźĭ ƌźŅĻ ŷğƭ ĬƩƚǒŭŷƷ ƒƚƩĻ ǝƚźĭĻƭ ğƓķ ƌźǝĻķ ĻǣƦĻƩźĻƓĭĻƭ Ʒƚ ƷŷƚƭĻ ƷğĬƌĻƭ͵ ŷźƭ ŷğƭ ƭŷƚǞƓ ǒƭ ƓĻǞ ƦƚƭƭźĬźƌźƷźĻƭͲ ŷĻƌƦĻķ ǒƭ ƒğƉĻ ĬĻƷƷĻƩ ķĻĭźƭźƚƓƭͲ ğƓķ ƦƚźƓƷĻķ ǒƭ ƷƚǞğƩķ ƭƚƌǒƷźƚƓƭ Ʒƚ ƭƚƒĻ ƚŅ ƚǒƩ ƒƚƭƷ ĭŷğƌƌĻƓŭźƓŭ ƦƩƚĬƌĻƒƭ͵ YźƷĭŷĻƓĻƩ źƭ ƚƓ ƭƒğƩƷͲ ƭǒƭƷğźƓğĬƌĻͲ ğƓķ źƓƓƚǝğƷźǝĻ ŷƚǒƭźƓŭ ƭƚƌǒƷźƚƓƭ Ʒƚ ĻƓƭǒƩĻ ƷŷğƷ ƦĻƚƦƌĻ ŷğǝĻ ğ ƦƌğĭĻ Ʒƚ ĭğƌƌ ƷŷĻźƩ ƚǞƓ͵ ƚķğǤͲ ƷŷĻ ĭźƷǤ źƭ ŅźƌƌĻķ ǞźƷŷ ǞĻƌƌΏķĻƭźŭƓĻķͲ ğķğƦƷźǝĻ ƩĻǒƭĻƭ ğƓķ ƓĻǞ ƒźǣĻķΏǒƭĻͲ ƒźǣĻķΏźƓĭƚƒĻ ŷƚǒƭźƓŭ ƚƦƷźƚƓƭ ğƭ ķźǝĻƩƭĻ ğƭ ƚǒƩ ƓĻźŭŷĬƚǒƩŷƚƚķƭ ğƓķ ƷŷĻ ƦĻƚƦƌĻ Ǟŷƚ ƌźǝĻ źƓ ƷŷĻƒ͵ hǒƩ ƓĻźŭŷĬƚǒƩŷƚƚķƭ ğƩĻ ƦĻķĻƭƷƩźğƓΏŅƩźĻƓķƌǤ ğƓķ Ņǒƌƌ ƚŅ ĬǒƭźƓĻƭƭĻƭ ğƓķ ƭĻƩǝźĭĻƭ ƷŷğƷ ƒĻĻƷ ƚǒƩ ķğźƌǤ ƓĻĻķƭ͵ hǒƩ ĭƚƒƒǒƓźƷǤ ĭĻƓƷƩĻƭͲ ğƩĻƓğƭͲ ƦƚƚƌƭͲ ƌźĬƩğƩźĻƭ ğƓķ ƭƦƚƩƷƭ ŅźĻƌķƭ ğƩĻ ǞŷĻƩĻ ǞĻ ŭĻƷ ƷƚŭĻƷŷĻƩ ğƓķ ğƓķ ƭƦğĭĻƭ ǞźƷŷ ƩĻƭźķĻƓƷƭͲ ğƓķ ƷŷĻǤ ǞĻƌĭƚƒĻ ğƓķ ǞƚƩƉ ŅƚƩ ƦĻƚƦƌĻ ƚŅ ğƌƌ ğŭĻƭ ğƓķ ğĬźƌźƷźĻƭ͵ Cǒƌƌ ƚŅ ƦĻƚƦƌĻͲ ğĭƷźǝźƷǤ ğƓķ źķĻğƭͲ ƷŷĻƭĻ ƭƦğĭĻƭ ĬƩźƓŭ ǒƭ ƷƚŭĻƷŷĻƩ ğƓķ ƚŅŅĻƩ ğĭĭĻƭƭ Ʒƚ ƉƓƚǞƌĻķŭĻ ğƓķ Ʒƚƚƌƭ Ʒƚ ƌĻğƩƓ ğĬƚǒƷ ğƓķ ƷŷƩźǝĻ źƓ ƷŷĻ ǞƚƩƌķ ğƩƚǒƓķ ǒƭ͵ ŷĻ ƦƌğĭĻƭ ğƓķ ƭƦğĭĻƭ ƷŷğƷ ĬƩźƓŭ ǒƭ ƷƚŭĻƷŷĻƩ ŷğǝĻ ƩĻƌźğĬƌĻ ĭƚƓƓĻĭƷźƚƓƭ ƷŷğƷ ĻƓğĬƌĻ ǒƭ Ʒƚ ƒƚǝĻ ğƩƚǒƓķ ƷŷĻ ĭźƷǤ źƓ ğĭƷźǝĻͲ ĭƌĻğƓ ğƓķ ğĭĭĻƭƭźĬƌĻ ǞğǤƭ͵ hǒƩ ƭźķĻǞğƌƉƭ ƭĻĻ ĭƚƒƒǒƓźƷǤ ĭƚƓƓĻĭƷźƚƓ ĻǝĻƩǤ ķğǤͲ ğƭ ƦĻƚƦƌĻ ǞğƌƉͲ Ʃƚƌƌ ğƓķ ǞğƓķĻƩ ĻğƭźƌǤ ğƓķ ƭğŅĻƌǤ ŭĻƷƷźƓŭ ǞŷĻƩĻ ƷŷĻǤ ǞğƓƷ Ʒƚ ŭƚ͵ Ļ ǒƭĻ ĭğƩƭ ğƓķ 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ƩĻƦƚƩƷ ƚƓ ƚǒƩ ƦƩƚŭƩĻƭƭ͵ hǒƩ ƌĻŭğĭǤ ƩĻŅƌĻĭƷƭ ğ ķźǝĻƩƭĻ ğƓķ ĭğƩźƓŭ ǞƚƩƉŅƚƩĭĻ ƷŷğƷ ƒźƩƩƚƩƭ ƷŷĻ ķźǝĻƩƭĻ ğƓķ ĬǒźƌƷ ƷƩǒƭƷ ǞźƷŷ ƩĻƭźķĻƓƷƭͲ ğƓķ ĬĻĭğǒƭĻ ƚŅ ƷŷźƭͲ ƦĻƚƦƌĻ ŅƩƚƒ ķźǝĻƩƭĻ ĬğĭƉŭƩƚǒƓķƭ ǝƚƷĻ ğƓķ ƷğƉĻ ƦğƩƷ źƓ ƦǒĬƌźĭ ƦƩƚĭĻƭƭĻƭ źƓ ǒƓƒğƷĭŷĻķ ƓǒƒĬĻƩƭ͵ Ļ ƷĻƌƌ ƭƷƚƩźĻƭ ƚŅ ƷŷĻ ĭŷğƌƌĻƓŭĻƭ ǞĻ ĭğƒĻ ƷƚŭĻƷŷĻƩ Ʒƚ ŅğĭĻ ƚǝĻƩ ƷŷĻ ǤĻğƩƭͲ ğƓķ ƚŅ ŷƚǞ ķƚźƓŭ ƭƚ ƌĻķ Ʒƚ ğ ŭƩĻğƷĻƩ ǒƓķĻƩƭƷğƓķźƓŭ ƚŅ ǞŷğƷ ǞĻ ƭŷğƩĻ ğƓķ ǞŷğƷ ƒğƉĻƭ ǒƭ ǒƓźƨǒĻ͵ .Ǥ ǞƚƩƉźƓŭ ƷƚŭĻƷŷĻƩ ğƓķ ƒğƉźƓŭ ƷŷĻ ƒƚƭƷ ƚŅ ƚǒƩ ķźŅŅĻƩĻƓĭĻƭͲ ƩĻƭźķĻƓƷƭ ŷğǝĻ ŷĻƌƦĻķ ƭƷğŅŅ ƩĻƒƚǝĻ ĬğƩƩźĻƩƭ ğƓķ ķźƭğķǝğƓƷğŭĻƭͲ ŭźǝźƓŭ ƒƚƩĻ ƦĻƚƦƌĻ ƷŷĻ ƚƦƦƚƩƷǒƓźƷǤ Ʒƚ ƷŷƩźǝĻ źƓ YźƷĭŷĻƓĻƩ͵ ĭźƷǤ ŅƚƩ ĻǝĻƩǤƚƓĻ ǞŷĻƩĻͲ ƷƚŭĻƷŷĻƩͲ ǞĻ ƷğƉĻ ĭğƩĻ ƚŅ ƷŷĻ ǞƚƩƌķ ğƩƚǒƓķ ǒƭ ğƓķ Ļğĭŷ ƚƷŷĻƩ͵ ŷĻ ƌĻƭƭƚƓƭ ƚŅ ƚǒƩ ƦğƭƷ ğƓķ ƷŷĻ ƦƩƚƒźƭĻ ƚŅ ƷƚƒƚƩƩƚǞ ƩĻƒźƓķ ǒƭ ƷŷğƷ ƦĻƚƦƌĻ Ǟŷƚ ƌƚǝĻ ƷŷĻźƩ ĭźƷǤ ĭğƓ ğƌǞğǤƭ ĭŷğƓŭĻ źƷͲ ğƓķ ƚǒƩ ǞƚƩƌķͲ ŅƚƩ ƷŷĻ ĬĻƷƷĻƩ͵ ƚŭĻƷŷĻƩ͵ Internal New erway Und identify, and to enable the , working with other update the rules around what to both in an integrated way, Together Statement orders of government and a broad range of community partners,delivery of affordable housing units in our community by removing barriers at the City, advocating on behalf of the City of Kitchener; and implementing incentives that will enable more affordable housing to be built faster. Encourage increased use of active transportation that connect neighbourhoods through holistic trail and bike route enhancements that are easy to navigate and use for all ages and abilities.Undertake a comprehensive review of Transportation Master Plan can be how people get around; and including a focus on encouraging missing middle housing and adapting to climate change. afety Name wide Active - ransportation S Building a Connected City Action Housing For All Implementation Localized TImprovement ProgramCityTransportation RoutesOfficial Plan Comprehensive Update Internal New Underway clean to explore carbon city. . - for the downtown area approved investments in tree canopy improvements with a - ties to be a leader as a low opportuni Statement Complete a District Energy business case energy Implement Councilfocus on planting more trees, maintenance of existing trees; i Together Name Parks master plan Action Corporate Climate Action Plan 2.0 Clean Energy Transition StrategyDistrict Energy Business CaseGreen Development StandardsImplement tree canopy target plan Implementing actions from Parkland Acquisition StrategyGrand River Park Strategy Cultivating a Green City Internal New Underway secondary - cultural edge Creative - with key stakeholders, grow arts and culture affiliated entertainment - by working unity festivals to ensure Kitchener is a on health innovation sector in partnership with local post y Together and supporting local business, culture and commerce. , ement hriving Cit T Stat Facilitate streamlined business process and approvals for brick and mortar retail business across the City. Advance the institutions and businesses to support innovation and business development in the medical technology field.Collaborate with Conestoga College to build a new, leadingIndustries school focused on skill building and career development in media, communications and design. Develop a strategy for events and commdestination point for all, with a focuseventsEnhance entertainment venue managementbusinesses and cultural producers across all Cityvenues.Implement the Arts and Culture Master Plan in order toin Kitchener and become a global leader in creative industries. - Economically Name Action Accelerate Commercial Business ApprovalsImplement Health/Medical Technology Innovation Campus Creative Industries SchoolStrategy for Events and Festivals Entertainment Venue ManagementImplemen t Arts and Culture Master Plan Creating an Internal New Underway holders. - building with Indigenous communities and rights - hrough relationship Statement Together Name Led Recreation & - Action Advance Truth and ReconciliationMunicipal Newcomers StrategyEngagement Practices Community Centre Operating ModelCityLeisure program reviewLeisure Facilities Master Plan UpdateCommunity Grants Review Fostering a Caring City Internal New Underway wide - innovations that , and artificial intelligence wide Data Strategy to build foundational, organization - City a Statement adopting technologies including improve service delivery for residents.Implement data practices to scale across the City, in order to deliver better services for residents.Strengthen the City of Kitchener employer identity and employee value proposition to remain a competitive employer in order to attract and retain top talent.Identify and implement actions to support a psychologically safe workplace Together wide Safe - Name Action Digital Kitchener StrategyImplement CityData StrategyStrengthen employer identity/value proposition Support a Psychologically WorkplaceProcurement innovation Stewarding a Better City Appendix D: Community Engagement Survey Responses on Draft Strategic Plan SURVEY RESPONSE REPORT 28 June - 16 July 2023 PROJECT NAME: Plan with us! Kitchener's Strategic Plan 2023-2026 Q1 In general, do you agree that these draft goals and actions will help our city change in the right direction? 12 (6.5%) 16 (8.7%) 51 (27.7%) 17 (9.2%) SURVEY QUESTIONS 88 (47.8%) Question options Agree Neither agree nor disagree Disagree Strongly disagree Strongly agree Optional question (184 response(s), 3 skipped) Question type: Radio Button Question PagePage 12 ofof 2222 Q2 We are most interested in hearing whether you think we are on the right track. Please share any related comments you have about the draft goals and actions. I think that we are on the right track. From what seen in the Anonymous 6/29/2023 04:36 PM meeting (resident panel), the plan only gets better and better, to t our goals better. Does the nal section, "Stewarding a Better City Together" involve Anonymous me or just city employees? 6/30/2023 12:08 PM Innovation procurement Anonymous 6/30/2023 12:48 PM Like the connected and green inititiatives, think we could do more. Anonymous Would love to see more community gardens, etc. Would like to know 6/30/2023 01:53 PM more about actions to address housing and encampment issue. Consider connecting suburbs and townships transportation. Anonymous 6/30/2023 08:51 PM Encourage cycling. Hydrogen buses. Manage costs to keep property households. The citizens did not have an opportunity to vote. This radical change Anonymous 7/01/2023 09:39 AM that will each citizen has to be put on the ballot. It must be put on by each section not as one massive plan. Focusing on transit, reducing vehicle through on residential Anonymous roads and better caring for our canopy cover are high priorities in my 7/01/2023 11:38 AM view. The leisure facilities master plan should address the development of Anonymous at least 8 more dedicated pickleball courts. Kitchener is lagging 7/02/2023 08:41 AM behind Hamilton, St Thomas, Kenora etc. Some of these seem ambiguous, but perhaps that's just the Anonymous 7/02/2023 01:29 PM description here, and many more seem unambitious. For a region that wants to change course, there's an awful lot of "continue doing X" and "implement the unambitious plan we already have" Page 3 of 22 Action: Ensuring that all stakeholders are at the table when city Anonymous start "modernizing" centers and changing related policy guidelines. 7/02/2023 10:16 PM Corporate climate action should be more ambitious. Some things are Anonymous 7/04/2023 11:43 AM to ensure festivals align with other categories. For instance, could neighbours day (which is wonderful), include a greening your space initative? reducing red tape for the development of smaller, more Anonymous 7/04/2023 01:25 PM stand-alone homes (not condos and apartments) is a step in the right direction for Kitchener. Multi-use pathways as opposed to separate bike paths is a better use of space. Yes you are on the right track Anonymous 7/04/2023 01:37 PM I am most excited at parks and trails being accessible to all ages and Anonymous 7/04/2023 04:48 PM abilities in the winter. It will be great to move quickly on these goals Anonymous 7/04/2023 08:34 PM Yes, and making sure that all stakeholders are at the table before Anonymous study begins, various perpectives considered prior to begining the 7/04/2023 09:01 PM study/review of methodology is vital. The statements are platitudes. The impact on community says Anonymous 7/05/2023 08:40 AM otherwise & I see no recognition of what you hear during community engagement. Appropriate housing planning is critical not only to deal with Anonymous 7/05/2023 08:45 AM housing, but to consider our aging residents that want to age in place in their community. Ensure there are bungalow condos and suitable "missing middle" types of homes. I am very pleased that these goals and strategies are very closely Hkersell1 7/05/2023 12:27 PM aligned with my personal values. I also appreciate the to communicate your intentions to the general public. Well done ! Page 4 of 22 I am missing the commitment to be an age-friendly community with Anonymous the services, supports and advocacy needed to realize this. 7/05/2023 03:22 PM Yes, I believe your are on the right track. Anonymous 7/05/2023 07:42 PM I fully agree with the housing for all initiative but instead of looking at Anonymous 7/06/2023 09:29 AM housing, look at rent-geared-to income housing especially for low income citizens Great ideas. Can't wait to see them implemented. Anonymous 7/06/2023 10:14 AM I'm wondering why just "Collaborate with Conestoga College", no Anonymous Wilfrid Laurier University and University of Waterloo. 7/06/2023 02:41 PM Housing for all in crucial. people shouldn't be on the PATHs list for 10 Anonymous years and still be without a home 7/06/2023 03:05 PM It seems like most of our goals seek to grow the size and scope of the Anonymous 7/06/2023 03:47 PM city rather than allowing our communities and cultures thrive independently. it was organized and informative Anonymous 7/06/2023 04:01 PM housing for single occupancy. No more student houses Anonymous being built. 7/07/2023 08:32 AM Most of the city plan's map is still yellow for "low rise Anonymous residential". Missing middle should be allowed along all "major 7/07/2023 09:17 AM community collector streets" as of right, at least to start, at a minimum. This will have wide support. More focus needed on lack of housing Anonymous 7/07/2023 01:55 PM Our community centers are running well , with a good number of Anonymous 7/08/2023 09:40 AM youth joining in and also they are lling about the membership forms Page 5 of 22 .. interested in volunteering too so as they get the reference for next year job .. N/A Anonymous 7/08/2023 09:41 AM You are most certainly on the right track with a green city, you need Anonymous to implement green spaces to make kitchener feel like it's worth living 7/08/2023 09:52 AM in i think we are on the right track Anonymous 7/08/2023 10:00 AM I believe that implementing housing for all is a key step to making Anonymous 7/08/2023 10:22 AM sure each individual who resides in the city can have somewhat equal opportunities. All the other draft goals and actions are clearly on the right track to make Kitchener a better place. I believe that implementing housing for all is a key step to making Anonymous 7/08/2023 10:24 AM sure each individual who resides in the city can have somewhat equal opportunities. All the other draft goals and actions are clearly on the right track to make Kitchener a better place. None at this time. They seem very well thought out. Anonymous 7/08/2023 10:46 AM I think that they are all great goals, I'm just curious as to how the city Anonymous 7/08/2023 04:21 PM will accomplish them. I think that the Community Grants Review was very needed. Anonymous 7/08/2023 08:51 PM The draft goals seem realistic and attainable Anonymous 7/09/2023 08:28 AM I think that we are on the right track because all of the goals are Anonymous 7/09/2023 03:38 PM community-minded. none Anonymous 7/09/2023 09:31 PM Page 6 of 22 Most def on the right track! Anonymous 7/10/2023 04:56 PM I would like to see language about hiring BIPOC & Anonymous 2SLGBTQ employees and tracking to make city the 7/10/2023 06:44 PM beautiful diversity of our citizens I love the idea about having connected trail and bike lanes, plant Anonymous 7/10/2023 09:40 PM more trees, focus on middle housing and climate crisis. A very ambitious plan not much to argue with. I am a bit skeptical Anonymous 7/11/2023 11:40 AM about the priorities. active transportation, cycling routes Anonymous 7/11/2023 11:57 AM All of the strands above important, especially think more/better active Anonymous 7/11/2023 01:42 PM transportation infrastructure across city important Love the overarching message of "together". The rst goal could be Anonymous 7/11/2023 02:39 PM enhanced - so much more connects us in neighbourhoods. Don't think people really do "work together to ensure others have secure there should be more income based housing avaialbe, even people Anonymous 7/11/2023 03:50 PM who have a good income cannot to rent an apartment, we will continusouly see renovictions and homelessness There is currently too much emphasis on increasing population Anonymous 7/11/2023 08:39 PM without having the essential underlying services in place to support that kind of growth. I believe ant of it is for our own good Anonymous 7/11/2023 09:18 PM Housing for all, Anonymous 7/11/2023 10:10 PM Page 7 of 22 on the wrong track/path. All this is going to do is make life Anonymous even more without actually accomplishing or achieving 7/11/2023 10:34 PM We need to attract amenities to the down. More concentration on ow Anonymous 7/12/2023 08:47 AM going woke has zero ROI. Climate hysteria neither an actual threat or Anonymous 7/12/2023 11:20 AM worthy of focus. Creating a more active city that has ways for both people and cars to Anonymous 7/12/2023 01:52 PM both thrive, as well as proving access to transit. Sounds the like the "NWO" one government plan - 15 minute city Anonymous 7/12/2023 01:58 PM The actions for housing and active transportation are positive, but Anonymous 7/12/2023 02:44 PM need to be stronger to meet the housing and climate challenges we face I really see much language with respect to our national housing Anonymous crisis, nor the issues with Please do better. 7/12/2023 05:02 PM my comments are unnecessary, as they will be either ignored or Anonymous 7/12/2023 05:09 PM disregarded Only 255 characters to comment :( I do not think this is the right track. Anonymous Too many goal statements & draft actions. Focus on a smaller 7/12/2023 05:49 PM Your climate plan is a farce. History will judge you harshly. Anonymous 7/12/2023 06:11 PM You are cresting a pie in the sky approach using the high moral Anonymous ground of social change to justify an esoteric planoach 7/12/2023 07:01 PM Bigger and bolder action, not small and actions to build a Anonymous Page 8 of 22 7/12/2023 07:20 PM connected active transportation network throughout the City. We do not need a new entertainment venue. I totally disagree with the obsession with bicycle lanes on the Anonymous 7/12/2023 10:51 PM roadways. I being built into our roadways by making road junctions more to manoeuvre through. crazy to think want to change heating from natural gas to Anonymous 7/12/2023 11:37 PM electric which is the most expensive! Not even close Anonymous 7/13/2023 12:45 AM Agree mostl but building hights in downtown core need to be Anonymous 7/13/2023 06:31 AM reasonable (ie 55 stories is too high to jot impact everyone around it and wind becomes problematic). Keep building but do so responsibility without heavily impacting what is already here. You have some great ideas and plans and I realize hard to Anonymous 7/13/2023 06:32 AM prioritize and fund all these initiatives so make sure any money spent is used to its fullest. Maintaining our tree canopy is an example of poor follow through keeping young trees alive I think the wording is broadly quite vague. Anonymous 7/13/2023 07:02 AM Goals are okay, but the interference on driving is becoming an Anonymous 7/13/2023 08:49 AM issue especially in the downtown core We need much stronger by-laws preventing and discouraging citizens Anonymous 7/13/2023 08:51 AM from cutting down trees on private property. Look to Toronto as an example of a more rigorous system. A connected city is key to creating a place where people want to live. Anonymous Being able to travel the city without getting into a car will help us 7/13/2023 08:56 AM experience and know our city, connect with people, and feel like we are the city. Page 9 of 22 Atronger statement is needed on provision of green spaces, Anonymous especially adjacent to high rises, and also concerning potantial 7/13/2023 09:07 AM strategic larger green spaces - Hidden Valley? Really like that the goals and actions point towards a green city, that Anonymous is caring, and connected. It's very hopeful for building a bright future! 7/13/2023 09:09 AM This is all great, but seems to target incremental changes. To face Anonymous 7/13/2023 09:23 AM today's challenges we need faster widespread implementation of everything on the list!A place to start could be road design Love the initiative on housing, cycle lanes and parks. More needs to Anonymous 7/13/2023 09:29 AM be done on fostering relationships with existing I love the direction we're heading with bike infrastructure, we could Anonymous 7/13/2023 09:42 AM out Bentonville for inpiration: https://www.visitbentonville.com. I'd be happy to advise more: drewbrend@gmail.com Green energy plan should start with development approvals, not on Anonymous natural gas. Force density, with mixed residential/commercial to 7/13/2023 09:51 AM reduce transit distances and improve whilst also creating buildings. I am not convinced that there is a balanced approach between Anonymous 7/13/2023 09:59 AM a Connected City and a Green At a recent neighbourhood planning meeting, the emphasis was all about This sounds a lot like 15 minute cities and I am 1000% against being Anonymous trapped, for better words, perhaps controlled is a better word. Either 7/13/2023 10:20 AM way, this plan sucks! need more detailed plans for cycling and pedestrian infrascture and Anonymous 7/13/2023 10:36 AM associated timelines I love everything. I wish there would be more done to increase the Anonymous 7/13/2023 10:44 AM greenness of overall neighbourhoods and main roads, like adding Page 10 of 22 more trees, or lanterns with hanging baskets, similar to downtown. Just overall increasing the appeal of our city. Not sure how AI really needs to play into our goals? Also beware Anonymous alienating older residents with over-reliance on apps and digitized 7/13/2023 10:46 AM services that they might not be able to use Too much focus on Truth and Reconciliation Anonymous 7/13/2023 10:46 AM Growing up in a city made me realize how important youth Anonymous 7/13/2023 11:08 AM programming is. I think the city is doing a great job with the youth programming and something I WISH I had access to as a youth. Community starts with youth and the city nailed it I think that you are on the right track and I have much to add. Anonymous 7/13/2023 11:17 AM I believe that the goals listed above is a comprehensive plan in Anonymous 7/13/2023 11:34 AM leading us to become a better city. Community centre operating model: In recent years an audit and a Anonymous major project focused on renewing community centre operations. 7/13/2023 11:43 AM How will you set this process up for success in leading to needed transformation? Recent processes failed to produce results. Ambitious goals. I like the inclusion of green alternatives. Really liking Anonymous the Green Canopy innitiative 7/13/2023 11:44 AM I believe that "Housing For All Implementation" and working on Anonymous transportation in the city is very important. Working on these goals 7/13/2023 12:11 PM will help foster a better city and community It seems that there is a lot of explanation on what you are going to do Anonymous 7/13/2023 12:18 PM and not how you are going to do it. For example it says you will complete the Kitchener Utilities clean energy transition strategy but does not explain how this will be done. I appreciate the focus on housing and active transport. The zoning Anonymous Page 11 of 22 amendments are very much needed. And the work to upgrade cycle 7/13/2023 12:21 PM infrastructure is also a great way to plan for the future. Agree with some, not all. We need housing/apartments not meant for Anonymous the extreme rich or poor, but those that are average! Planting more 7/13/2023 12:55 PM trees, yep, green energy, nope, the trees take care of the carbon, more biking trails, yep, but not taking away cars! Focusing on people, programs and process. Anonymous 7/13/2023 01:00 PM Too many goals. When there are too many they won't happen. Also Anonymous the goals are too wordy. Blah blah make it simple 7/13/2023 01:08 PM Financing the renovating or removing older home stock to be Anonymous 7/13/2023 01:29 PM replaced by multi-family y dwellings. Hello- Yes, in general this draft of the plan some of the most Anonymous 7/13/2023 02:31 PM important issues facing our community.As an example although it's assistance to assist all users of the transit system a lot of good messages. What could be strengthened is more Anonymous commitment to protect and enhance the environment, review city 7/13/2023 02:35 PM actions related to native/invasive species and linking this to housing and transportation strategies. Eg will the city contin why conestoga college for creative industries? look at something that Anonymous is closer to downtown core , eg. St. Louis Centre, evenings at high 7/13/2023 03:21 PM schools or another facility. Conestoga main campus too far away and campus on University Ave. is in waterloo One thing that would be wonderful is a push for more family friendly Anonymous 7/13/2023 03:38 PM condos in the downtown core. Many are 1 or 2 bedroom which don't encourage families to live in the new buildings (and no family amenities, like kid rooms, like gyms and theatres) While they are all grand ideals. I wonder how long it will take to Anonymous implement them and will new municipal leaders carry on the 7/13/2023 04:05 PM implementation? Page 12 of 22 I wonder if we have missed an opportunity to include negotiations Anonymous 7/13/2023 04:10 PM with the Region to "green" our transit system. Yes they are on the right track mov8ng forward Anonymous 7/13/2023 04:12 PM The concept of housing resonates deeply with my current Anonymous 7/13/2023 04:33 PM situation. The green development standards plan is also a promising step to create a greener city. Generally, I think we are on the right track. A few things I noticed: I Anonymous 7/13/2023 06:44 PM housing And I still don't really feel that the term "green" Too much emphasis on "green, diversity, inclusion, sustainability". Anonymous 7/13/2023 07:10 PM This is a burden on too many businesses, including large ones, focus and too many $$ are wasted on unproductive activities, which also yes you are on the right track. now lay out step by step how to bean.dora@gmail.com achieve these goals and share with the public. 7/13/2023 07:22 PM Nothing but woke theory Anonymous 7/13/2023 07:53 PM The inclusion of targets for housing, transit, conservation, economic Anonymous 7/13/2023 08:06 PM growth, and community health in the new Strategic Plan, in my opinion, is a wise and necessary decision as it indicates a thorough approach to handling key municipal development issues. Priorities seems to be the right ones for this time. Anonymous 7/13/2023 08:24 PM we need to move away from government making all the decisions. Anonymous 7/13/2023 09:11 PM Your survey of people is too small to get a real feel of what people need or want! Page 13 of 22 Community safety Anonymous 7/13/2023 09:59 PM Absolutely not! We do not want any part of the15 min city plan Anonymous 7/13/2023 10:03 PM You are on the wrong track with many of these globalist agendas Anonymous 7/13/2023 10:16 PM This is not your plan. the WEFs plan. Anonymous 7/13/2023 10:35 PM overall it sounds like a good plan. would love to see changes like this Anonymous 7/13/2023 11:16 PM in the city Continue to emphasize parks and trails not just for transportation, but Anonymous 7/13/2023 11:15 PM for equity and inclusion. Anything that helps people is great. Anonymous 7/14/2023 01:05 AM I like that you are thinking of the environment, reconciliation and Anonymous 7/14/2023 07:30 AM planning to have more green spaces. I don't understand many of the goals. They are very vaguely worded Anonymous 7/14/2023 07:53 AM and non- in most cases. I like the plans to increase trails and biking accessibility, and to increase 'middle' housing. Unfortunately there is no such thing as housing and when Anonymous government employees who have no practical experience in rental 7/14/2023 08:04 AM employees, who have no knowledge of property management . You should collaborate with UW's Longhouse Labs Project, an Anonymous Indigenous-led initiative that advances Indigenous artistic practices, 7/14/2023 08:05 AM creative leadership, heritage preservation, Indigenous economic self- As a city, we need to get away from the 2030 agenda which we seem Anonymous to be in lockstep with. 7/14/2023 09:29 AM Page 14 of 22 Stop ghting against the car and drivers, the focus should be what the Anonymous 7/14/2023 10:12 AM majority uses (vehicles). I think the goals are on the right track. I think you will be challenged to Anonymous 7/14/2023 10:15 AM implement them all without having them contradict each other. Green house goals and growth in the city are a challenge I think Kitchener is on track. We wife and I vacationed in Rome and Anonymous Barcelona this year. Kitchener needs to emulate what they have: 7/14/2023 03:37 PM pedestrian and cycling friendly streets, destination points, walk ability to needs (markets, groceries, hardware stores). The overarching goals seem ne and most of the actions seem Mel B 7/14/2023 04:28 PM these initiatives will be key. Climate action, including diverse housing and prioritizing non-car transportation are key. I think you're on the right track! A lot of these sound like awesome Anonymous goals. One thing though I think could help is maybe adding examples 7/14/2023 05:30 PM - a number of these are pretty general. Mentioning what issues they're addressing could also help? Otherwise, awesome! I am a cyclist BUT feel the bike route are basically useless and are Anonymous costly. Basic lines on the roads are help with gilding cyclists 7/16/2023 10:06 AM BUT not barriers and eliminating car lanes I wonder if forcing builders to agree to dedicate at least a percentage Anonymous 7/16/2023 11:10 AM of units to be subsidized in order to grant permits would be in succeeding getting more subsidized housing I believe the strategy as stands is good Anonymous 7/17/2023 08:43 AM Most of the tree canopy is privately owned so greening requires Sue Weare 7/17/2023 11:11 AM Green City action 5 of 8. How many residents know about Kitchener's tax deductions for tree maintenance costs? Promotion of "protect a tree" should rival "plant a tree" but run parallel. Page 15 of 22 Optional question (134 response(s), 53 skipped) Question type: Single Line Question Data for this question is on the following page Page 16 of 22 Q3 Before today, how did you engage with us on the development of the 2023-2026 strategic plan? (check all that apply) 130 120 120 110 100 90 80 70 60 50 40 30 18 16 16 16 20 9 4 10 Question options Contributed to the Ideas Boards Contributed to Share Your Vision engaged on this project Contacted City to comment or ask a question Took part in a street team interview Took part in a focus group Took part in the resident panel Optional question (175 response(s), 12 skipped) Question type: Checkbox Question Page 17 of 22 Q4 In your opinion, how much did your input the nal list of draft goals and actions? 5 (9.1%) 8 (14.5%) 13 (23.6%) 18 (32.7%) 11 (20.0%) Question options A moderate amount A small amount Not at all Not sure A great amount Optional question (55 response(s), 132 skipped) Question type: Radio Button Question Page 18 of 22 Q5 What is your age? 12 (6.5%) 15 (8.1%) 33 (17.8%) 35 (18.9%) 19 (10.3%) 20 (10.8%) 24 (13.0%) 27 (14.6%) Question options Under 18 years old 18 to 29 years old 30 to 39 years old 40 to 49 years old 50 to 59 years old 60 to 64 years old 65 years old and above Prefer not to answer Optional question (185 response(s), 2 skipped) Question type: Radio Button Question Page 19 of 22 Q6 Do you identify as a member of any of the following groups? (choose all that apply) 100 92 90 80 70 60 50 40 30 30 30 20 19 20 6 10 4 Question options Person with a disability Member of a racialized group Immigrant or Refugee 2LGBTQ+ First Nations, Inuit or Métis None of the above Prefer not to answer Optional question (182 response(s), 5 skipped) Question type: Checkbox Question Page 20 of 22 Q7 Which of the following best describes your gender identity? (choose all that apply) 110 97 100 90 80 70 63 60 50 40 30 16 20 10 4 1 1 1 Question options Woman Man Trans Woman Trans Man Two-Spirit Prefer not to answer A gender not listed above (please describe): Gender Fluid / Gender Queer Non-Binary I do not identify with a gender Optional question (183 response(s), 4 skipped) Question type: Checkbox Question Page 21 of 22 Q8 What are the rst three digits of your postal code? (e.g., N2G) 13 (7.1%) 21 (11.5%) 6 (3.3%) 11 (6.0%) 18 (9.9%) 11 (6.0%) 15 (8.2%) 17 (9.3%) 32 (17.6%) 24 (13.2%) 14 (7.7%) Question options N2A N2B N2C N2E N2G N2H N2M N2N N2P N2R Other (please add your rst three digits only): Optional question (182 response(s), 5 skipped) Question type: Radio Button Question Page 22 of 22