HomeMy WebLinkAboutCSD-2025-213 - Kitchener Ranger's Request for Renovations at the AudStaff Report
Community Services Department www.kitchener.ca
REPORT TO: Community and Infrastructure Services Committee
DATE OF MEETING: May 12, 2025
SUBMITTED BY: Bob Cheyne, Director of Sport, 519-904-9373
Allyson Samms, Manager, The Aud, 519-783-7925
PREPARED BY: Helena Foulds, Manager Service Coordination & Improvement (CSD),
519-904-5802
WARD(S) INVOLVED: All
DATE OF REPORT: May 8, 2025
REPORT NO.: CSD -2025-213
SUBJECT: Kitchener Ranger's Request for Renovations at The Aud
RECOMMENDATION:
That Council approve the Kitchener Rangers request to renovate and improve the players'
dressing room area, business office and media/scouts room at The Aud as described in
CSD -2025-213; and,
That, at the same time as the renovations requested by the Kitchener Rangers are being
completed, the City build a restaurant at The Aud that will significantly improve the
user/fan experience at the facility while also making The Aud more attractive for future
major events, large scale concerts and sporting events/tournaments; and,
That the Kitchener Rangers lead the proposed renovation, including procurement of
architectural and contracting services, with continuous project management support
from the City of Kitchener; and,
That funding of $2,000,000 be approved for the restaurant renovations as outlined in the
Financial Implications section of report CSD -2025-213.
REPORT HIGHLIGHTS:
• The Kitchener Rangers are requesting they be allowed to make improvements to several
spaces at The Aud which are primarily connected to their operations. This work would
be fully funded by The Rangers and would include: (1) relocating the majority of their
office spaces to the third floor; (2) expanding and improving their player amenities to
continue to attract top talent to the team; and (3) relocating the media/scout room to
beside the proposed new restaurant.
• This request from The Kitchener Ranges creates a unique opportunity for the City to take
advantage of the planned construction work to create a new restaurant at The Aud. The
restaurant will add an attractive new amenity for residents, improve the user/fan
*** This information is available in accessible formats upon request. ***
Please call 519-741-2345 or TTY 1-866-969-9994 for assistance.
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experience and position the complex as a more attractive destination for large scale
sports and e -sports events (e.g. Memorial Cup), as well concerts and other
entertainment opportunities that will generate economic benefits for the community.
• Staff anticipate the restaurant would be open at times when programming at The Aud
would attract a significant number of attendees — e.g. game days, major events, concerts,
tournaments, and during the facility's peak season which is estimated at approximately
100 days/nights a year depending on programming at The Aud. The restaurant will also
provide flexibility for community groups and event/tournament organizers (at The Aud
and at the twin pads) to host private events.
BACKGROUND:
The Kitchener Memorial Auditorium Complex (The Aud) has been a community cornerstone
for over 70 years. Since 1963, The Aud has been home to the Kitchener Rangers and
continues to be considered by many as the best arena in the Ontario Hockey League. Over
time, the City of Kitchener and the Kitchener Rangers have developed a strong, mutually
beneficial partnership that has become a central part of The Aud's history.
With 70,000 square feet of exhibition space and two adjoining ice surfaces (Kinsmen,
Kiwanis), The Aud hosts more than 500,000 guests each year for tradeshows, concerts, and
events. The Aud is also home to the KW Titans and the Kitchener Panthers, KW Jr. A
Lacrosse Club, and the twin pad arenas, which are well used by the community for
recreational programming and tournaments (i.e., hockey, ringette, lacrosse).
The Aud was originally built in 1950 and has undergone a series of renovations. The most
recent major renovation to the facility was completed in 2012 through a strong partnership
between the City and the Kitchener Rangers. This renovation added 1,000 new seats, a
third -level concourse, fourth -level community room, concessions, washrooms, offices, and
media area.
The Aud remains in good condition with no immediate facility or maintenance -related issues
that would require it to be closed in the short or medium term. At the same time, just like
every other City facility, The Aud will require ongoing maintenance and future investments
to maintain that condition going forward.
Staff recognize that a clear vision for the long-term future of The Aud is needed. To that end,
by the end of 2026 staff will begin work on two key initiatives — (1) an assessment of the
current venue and (2) a strategic roadmap that identify and sequences all of the work that
will need to be completed so that city Council can make an informed decision about the
long-term future of The Aud. Staff will engage the support of third -party firms with expertise
in these specific issues to support the completion of this work. Given all of the work that will
need to be completed before City Council can make an informed decision about the long-
term future of The Aud, staff anticipate the facility will continue to operate as it does today
for the next five, and likely closer to ten years.
Page 26 of 673
REPORT:
Rationale for Renovation
When the 2012 renovations of The Aud were complete, the Kitchener Rangers were
considered to have the best dressing rooms and player amenities (e.g. fitness centre,
lounge, dressing room) in the league. Over the past decade other CHL venues have
surpassed The Aud making it more challenging for the Rangers to continue to attract top
talent to the team. Improvements to the player amenities and management offices are
essential to maintaining the Rangers competitive position within the league.
The Rangers are seeking approval from the City to allow them to proceed with renovations
to three key areas within The Aud. The following chart outlines the rationale of the proposed
changes, which will be fully funded and led by the Kitchener Rangers.
Element
New Location
Rationale
Improved
Existing
Improved player amenities will allow the Rangers to
player
offices/main
attract and retain top -tier athletes increasing revenue
amenities
floor — near
and league status. All player amenities will remain on
team change
the main floor. Improvements include relocation of the
room
fitness centre, enhanced and expanded player lounge
and enhanced and expanded player athletic, pool
therapy.
Relocation of
Third floor
The offices will move from the main floor to the third
office space
(Legens Level)
floor (suite level). The relocation is required to
(Rangers)
accommodate the improved player amenities.
Media/Scouts
Second floor
The media lounge will be relocated next to the proposed
Lounge
within existing
restaurant. The new location creates a multi -use space
Subscriber's
which can be opened into the restaurant for larger
Lounge
events or be closed off and accessed through a private
entrance.
The proposed renovation plan presented by the Kitchener Rangers is an example of the
commitment to maintaining a lasting and mutually beneficial relationship between the City
of Kitchener and the Rangers organization.
The Rangers have provided a letter (Appendix A) to the City requesting permission to
proceed with these renovations — and committing to fully funding their portions of the
renovations (everything except the construction of the new restaurant).
Opportunity for the City of Kitchener — A New Restaurant
The proposed renovation by the Kitchener Rangers creates an opportunity for the City to
"piggy -back" on that construction work to create a new restaurant at The Aud that would
position the complex to be a more attractive destination for large scale sports and e -sports
events (e.g. Memorial Cup), as well concerts and other entertainment opportunities that will
generate economic benefits for the community. In addition, the restaurant would provide a
unique community experience for people visiting the twin pads for minor sport events,
Page 27 of 673
tournaments, or recreational use; as well as those who attend Titans and Rangers games
or other events.
Vision for a New Restaurant
Staff propose transforming the current Subscriber's Lounge into a modern restaurant that
complements The Aud's atmosphere. With limited full-service food and beverage locations
currently available at The Aud, this new restaurant could greatly enhance the experience for
facility attendees.
Staff anticipate the restaurant would be open for approximately 100 days/nights a year
depending on programming at the facility (e.g. for Rangers and Titans games, concerts,
tradeshows, and major events; sport tournaments hosted at the twin pads; watch parties
when major events are taking place like the Memorial Cup, Olympic hockey games, NBA
finals, etc.) The restaurant could also be used as a community rental for private events and
meetings, or large corporate events that require catering.
The new restaurant will include a fully equipped kitchen and licensed bar with capacity for
more than 120 occupants. The 2,318 square foot space offers flexibility to operate as a full-
service restaurant or host private events/meetings. The Rangers media/scout room would
be located directly beside the restaurant and can also be used as a smaller, bookable space
for small private events (capacity 80 people) when it is available. The media room will have
a secure and private access separate from the restaurant. The restaurant will include
multiple large TV screens.
The City's food and beverage partner will be fully responsible for operating the restaurant
and bar operations, including menu planning and development, kitchen operations, staffing,
health and safety, etc.
Financial Analysis
The Kitchener Rangers have committed to fully fund their portion of the renovations — the
new office space, player amenities and media room. The City would fund the creation of a
new restaurant at a cost of $2M (only $575,000 of which would come from the tax base).
Funding Sources for City's Costs
Staff have reviewed outstanding The Aud capital balances and reprioritized other projects
at The Aud to identifying funding for the new restaurant. Funding from the Aud Ticket
Reserve and the Municipal Accommodation Tax have also been allocated to help fund a
portion of the restaurant costs as these funds were specifically collected to fund this type of
improvement to the facility, which will help attract increased tourism and economic activity.
An additional $575,000 from the City's Capital Contingency Account would also be used to
fund the remainder of the project — meaning approximately 25% of the cost of the new
restaurant would be funded by taxpayers.
Page 28 of 673
The following chart summarizes staff's proposal to fund the City's portion of these
renovations:
Project Budget (Restaurant)
$2,000,000
Capital Contingency
Recovery (tax -funded)
60%
Reprioritization of KMAC Capital Funding (including CRF)
$600,000
Aud Ticket Sales Reserve
$400,000
Municipal Accommodation Tax Reserve
$415,000
City's Capital Contingency Account (tax funded)
$575,000
Return on Investment
Staff completed initial revenue projections to determine the feasibility of a restaurant and
bar at The Aud. These numbers were provided by the current food and beverage provider
at The Aud based on their experience in the facility. Based on the existing food and beverage
agreement at The Aud, the City of Kitchener estimates the following revenue projections for
100 operational days.
Seating
Capacity
City's Share of
Revenue
Capital Contingency
Recovery (tax -funded)
60%
$86,184
7 years
70%
$100,548
6 years
80%
$114,912
5 years
90%
$129,276
4 years
Based on these estimates, if the restaurant is open for 100 days/nights, the City would
generate enough revenue to pay back the tax -base ($575,000) within 4-7 years. It is
important to note the restaurant has potential to earn higher revenue through private event
rentals or expanding operations beyond 100 days, which would shorten that payback period.
Project Delivery & Schedule
Like the 2012 renovation at The Aud, the Kitchener Rangers would lead the design and
construction of the office spaces, player amenities, and media room. The City of Kitchener
will provide project management resources through the Facilities Management division to
support the project. The City will have final approval on the design, construction and
operations of restaurant. The Rangers and the City are committed to working closely
throughout this process to ensure a cohesive design and cost efficiencies wherever
possible.
The project schedule provided by the Kitchener Rangers general contractor indicates that
construction will take place during the Rangers off season (July to October 2025). The
Kitchener Rangers maintain full responsibility for the construction schedule and will monitor
progress carefully to ensure the newly renovated space is open and ready for use when the
Rangers kick-off their 2025/2026 season in October 2025. If construction is delayed or other
project constraints occur, the restaurant may open later in the year after the Rangers
renovation is completed.
Page 29 of 673
STRATEGIC PLAN ALIGNMENT:
This report supports the delivery of core services.
FINANCIAL IMPLICATIONS:
Capital Budget — The recommendation has an impact of $2M on the capital budget. See
above for further details.
Operating Budget — The recommendation will generate revenue to pay back the cost of the
renovations within 15 to 20 years. It would take only 4 to 7 years to pay back the investment
from the capital contingency account.
APPROVED BY: Michael May, Deputy CAO & General Manager of Community Services
ATTACHMENTS:
Appendix A — Letter from the Kitchener Rangers Requesting Approval to Proceed with
Renovations at The Aud
Page 30 of 673
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April 8, 2025
City of Kitchener
Attn. Mayor Vrbanovic
200 King Street West
Kitchener, ON
Dear Mayor Vrbanovic,
As you are aware, The AUD has consistently set the standard for cutting-
edge hockey facilities and is recognized as an important community
gathering space.
Given the dynamic nature of the Ontario Hockey League and the
advancements in athletic facilities, it is imperative that The AUD evolves
to remain competitive. Over the years, the Kitchener Rangers have
developed a strong and collaborative partnership with the City, resulting
in ongoing improvements to The AUD.
On March 24, 2025, the Kitchener Rangers Board of Directors
unanimously approved a motion to "approve up to $2,500,000 towards
renovations and design of the players' dressing room area, business
office and media/scouts room."
I am writing to formally request the approval and support of the City of
Kitchener for the proposed renovations to The AUD.
We kindly request the City's approval and support for this renovation
project. We believe that these enhancements will not only benefit the
Kitchener Rangers but also serve the broader community by providing a
state-of-the-art facility for various events.
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Similar to the 2012 renovation project, the Rangers will handle the
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renovations be made at the same time to create a full-service restaurant
at The Aud. We are confident this new amenity will significantly enhance
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the fan experience during Rangers' events and address substantial
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community needs for other events hosted at The AUD.
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We kindly request the City's approval and support for this renovation
project. We believe that these enhancements will not only benefit the
Kitchener Rangers but also serve the broader community by providing a
state-of-the-art facility for various events.
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Thank you for your consideration. We look forward to continuing our
successful partnership with the City of Kitchener.
Sincerely,
Joe Birch
Chief Operating Officer
Kitchener Rangers Hockey Club
Page 32 of 673