HomeMy WebLinkAboutFIN-2025-453 - Municipal Act Section 357 (g) Applications - Repairs and RenovationsStaff Report
Financial Services Department www.kitchener.ca
REPORT TO: Planning and Strategic Initiatives Committee
DATE OF MEETING: December 1, 2025
SUBMITTED BY: Saleh Saleh, Director, Revenue Division, 519-904-6308
PREPARED BY: Faye West, Manager, Taxation & Payment Processing, 519-783-8022
WARD(S) INVOLVED: ALL
DATE OF REPORT: October 20, 2025
REPORT NO.: FIN -2025-453
SUBJECT: Municipal Act Section 357(g) Applications- Repairs and Renovations
RECOMMENDATION:
That Council approve the draft policy attached as Appendix A to report FIN -2025-453.
REPORT HIGHLIGHTS:
• The purpose of this report is to get council endorsement for a policy related to applications
under Section 357 (g) the Repairs and Renovations category of the Municipal Act, 2001.
• It is expected that a policy outlining the requirements for the applicants will provide for
transparency and better customer service.
• This report supports the achievement of the city's strategic vision through the delivery of
core service.
• There are no financial implications.
BACKGROUND:
Section 357 of the Act gives local municipalities the authority to write off, cancel, reduce, or
refund all or part of taxes levied on land, subject to any procedural requirements which apply to
the provision, in the year where applications are made for reasons laid out in these sections of
the Act.
Council has previously delegated authority to adjust taxes related to Section 357 to staff through
a by-law.
Staff are proposing that Council endorse the policy (Attachment A) to this report to promote
transparency and consistency as it relates to applications under Section 357 (g) the Repairs and
Renovations category.
*** This information is available in accessible formats upon request. ***
Please call 519-741-2345 or TTY 1-866-969-9994 for assistance.
Page 117 of 271
REPORT:
In 2024, Council delegated the decision-making authority on all Section 357 applications to
staff to enhance customer service and provide property owners with timely adjustments.
Property owners retain the right to appeal against any decision through the Assessment
Review Board (ARB).
Applications under Section 357(g) the Repairs and Renovations category are more complex
because they require additional documentation, such as building permits, photos of the
renovation area, contractor invoices, and possibly a site visit by staff. Following a recent ARB
appeal hearing, the City was encouraged to adopt a Council -endorsed policy to ensure
transparency regarding the City's requirements for applications processed under Section
357(g).
In 2025, the City received 17 applications under the Repairs and Renovations category. Ten
applications were rejected for various reasons including missing information or late
submission. For approved applications, a rebate of up to 30% of the property taxes related to
the area subject to the repairs or renovations is provided to the property owner.
It is expected that the policy will provide guidance to property owners and to staff when
processing applications for property tax relief submitted under Section 357(g) of the Municipal
Act, 2001, for situations where repairs or renovations have prevented the normal use of a
property for a minimum of three months. The attached policy also outlines clear expectations
for applicants under the Repairs and Renovations category, including the supporting
documents required to process their application.
STRATEGIC PLAN ALIGNMENT:
The recommendation of this report supports the achievement of the city's strategic vision through
the delivery of core service.
FINANCIAL IMPLICATIONS:
There are no financial implications associated with this report.
COMMUNITY ENGAGEMENT:
INFORM — This report has been posted to the City's website with the agenda in advance of the
council / committee meeting.
PREVIOUS REPORTS/AUTHORITIES:
• Municipal Act, 2001
• Assessment Act
Page 118 of 271
• FIN -2024-190: Delegated Authority for Property Tax Adjustments
APPROVED BY: Jonathan Lautenbach, CFO Financial Services
ATTACHMENTS:
Attachment A — Municipal Act Section 357 (g) Applications Policy
Page 119 of 271
POLICY
CAT -SUB-####
Property Tax Rebate: Municipal Act. 2001,
Category
Sub -category
Section 357 (g) Applications
FIN - Finance
GRA - Grants,
Rebates &
Incentives
Approval Type
Department/Division
Author and Position
COUNCIL
Financial
Manager Taxation and Payment
Services/Revenue
Processing
Division
Date Approved
" Last
Next Review Date
December 1, 2025
Reviewed/Amended
December 1 2030
December 1,
2025
Related Policies or Procedures
• Municipal Act, Assessment Act
Policy Purpose
The purpose of this policy is to provide guidance to property owners and to staff when
processing applications for property tax relief submitted under Section 357(g) of the Municipal
Act, 2001, for situations where repairs or renovations have prevented the normal use of a
property for a minimum of three months.
Definitions
N/A
Policy Scope
The Municipal Act, 2001 and the Assessment Act serving as the base, this policy provides
guidance for property tax relief applications submitted under Section 357(g) of the Municipal
Act, 2001, for situations where repairs or renovations have prevented the normal use of a
property for a minimum of three months.
11 A3of 271
Application
❑X Employees (Indicate below which categories apply: All employees, Permanent full-time, Temporary full-time, Continuous part-
time, Casual, Probationary, Student, Management, Non-union)
• � sll.ji.�:�.1k.....p.!!."....:t�:�.Il .....::i..!!:E .....t��...... ,Intei�m...:text:::,.
❑ Unions (Indicate below which categories apply: All Unions, COPE 68 Civic, COPE 68 Mechanics, COPE 791, IATSE, IBEW, KPFFA)
('31liclk .II."....:t .I� .....Il; r !!..: c ...... ,lr ei�::...:text:::,.
...............................................
❑ Council
❑ Specified Positions: I[1.ck.....�.�!r:....:�;ajl:�.....l:a .!!'::.....:�:p...... li�n.:�::��.!!':....:�:.:q:::..
❑ Other: Clhcllc oir tap heire to einteii,° text.
Policy Content
OBJECTIVES
I. Provide guidance to property owners and staff for applications for property tax relief
under Section 357(g) of the Municipal Act, 2001, for situations where repairs or
renovations have prevented the normal use of a property for a minimum of three
months.
II. Establish required documentation for application under Section 357(g) of the
Municipal Act, 2001.
GOVERNING PRINCIPLES
I. The procedure of reviewing, accepting, or rejecting Municipal Act, 2001, Section
357 (g) applications should be applied universally, uniformly, and consistently.
II. The City Treasurer may exercise discretion in furthering the objectives of this
policy.
III. The City Treasurer may take all means necessary provided in the Municipal Act,
2001 to balance taxpayers' interests with that of the city. In so doing, The City
Treasurer will strive to keep to minimum the administrative and legal costs.
IV. At all times, the City should take reasonable care to respect and protect the interest
of the taxpayer as well as that of the City, including the rights to privacy and
confidentiality.
REQUIRED DOCUMENTATION
I. It is the responsibility of the applicant must provide proof of work completed or in
progress.
II. The proof of work being completed should include:
a. Date stamped pictures of before and after work.
b. A letter from the contractor outlining the work to be undertaken.
e21 A 3of 271
c. Copy of paid contractor invoices.
d. Building permits, demolition permit, occupancy permit.
III. All applications must be received by the City of Kitchener by February 28th of the
year following the year in respect of which the application is made. Applications
received past this deadline will not be accepted.
DECISION PROCESS
I. Staff at their discretion, may inspect the subject property or require further
information from the property owner.
II. A report recommending accepting or rejecting the applications will be presented
to Council twice a year
III. If the application is approved, a rebate of up to 30% of the property taxes related
to the area subject to the repairs and renovations will be provided to the
applicant.
IV. If the application is rejected, the applicant will be notified of the decision.
Policy History
Administrative and Housekeeping Changes
Date Nature of Change
2025-01-01 New Policy
e312Af 271