HomeMy WebLinkAboutCSD-06-013 - Joint Accessibility Plan 2006 (Ontarians with Disabilities Act, 2001)
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Community Services
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Report To:
Date of Meeting:
Submitted By:
Prepared By:
Ward(s) Involved:
Date of Report:
Report No.:
Subject:
Councillor B. Vrbanovic and Members of Finance and
Corporate Services Committee
February 6th, 2006
Corporate Accessibility Steering Group (CASG)
Margaret Sanderson
Inclusion Co-ordinator (x2229)
N/A
January 20, 2006
CSD-06-0 13
JOINT ACCESSIBILITY PLAN 2006
(ONTARIANS WITH DISABILITIES ACT, 2001)
RECOMMENDATION:
That the 'Accessibility Plan' dated January 20th, 2006 attached to the Community Services
Department Report CSD 06 013 be adopted as the Annual Accessibility Plan 2006 for the
City of Kitchener in accordance with the Ontarians with Disabilities Act, 2001; and further,
That should the City of Waterloo, The Township of Woolwich and The Township of
Wellesley adopt the said Accessibility Plan, the Plan shall be a "Joint Accessibility Plan'
with the participating municipalities pursuant to Section 17(3) of the Ontarians with
Disabilities Act (ODA, 2001).
BACKGROUND:
The purpose of the Ontarians with Disabilities Act, 2001 (ODA) is to improve opportunities for
people with disabilities and to provide for their involvement in the identification, removal and
prevention of barriers to their full participation in the life of the province (Sec 1). The ODA
mandates municipalities to:
· Establish and Accessibility Advisory Committee (AAC)
· Prepare an annual Accessibility Plan and make the plan available to the public.
In order to comply with the requirements of the legislation City Council adopted the Grand River
Accessibility Advisory Committee (GRAAC) as the Committee of Council for the City of Kitchener
on August 25, 2003. GRAAC is a joint committee with 5 other municipalities - The City of Waterloo,
and the Townships of Woolwich, North Dumfries and Wellesley. The GRAAC, comprised of a
majority of members with disabilities advises Councils annually regarding the municipalities' annual
Annual Accessibility Plans.
REPORT:
The attached Joint Accessibility Plan (The Plan) was prepared by the Joint Corporate Accessibility
Steering Group of the Cities of Kitchener and Waterloo and the Townships of Woolwich and
Wellesley.
Section 1 of the Plan describes the accessibility initiatives and actions the municipalities have
taken in 2005 to address: information/communication; technological; policy/practice; attitudinal;
and, physical/architectural barriers. Section 2 of the Plan outlines the initiatives and actions to be
undertaken in 2006-2007. The Plan will fulfill the legislative requirements of preparing an annual
Accessibility Plan as per Section 11 and Section 17(1) of the ODA, 2001.
Some of the initiatives to be undertaken in 2006 are:
· Corporate Wide Staff Awareness Training
Identification of Barriers in Facilities
Emergency Evacuation Strategies for Persons with Disabilities (Community and Corporate
Emergency Planning)
The City of Kitchener Corporate Accessibility Steering Group (representatives from the Office of
the CAO, Legislated Services, Finance, Legal and Community Services - Inclusion Services) have
reviewed and approved the Plan.
FINANCIAL IMPLICATIONS:
Council has approved the establishment of a new capital fund under General Expenses (Corporate
Accessibility Fund) to be used to:
· Address 2006 Plan initiatives
· Comply with pending accessibility standards as per the Accessibility for Ontarians with
Disabilities Act, 2005 (AODA).
· Respond to corporate wide accessibility issues.
There will be an annual capital contribution of $100,000/year for the years 2007-2011.
COMMUNICATIONS:
The Plan will be made available to the public in print copy, posted on web sites, and in municipal
facilities. Alternate formats (Braille, Large Print, audio tape, etc) will be made available upon
request.
Margaret Sanderson
Community Services Department
Chairperson
Corporate Accessibility Steering Group
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TABLE OF CONTENTS
Page
Executive Summary
Introduction
SECTION 1
Accessibility Initiatives Undertaken in 2005
1.1 Information/Communication Barriers
1.2 Technological Barriers
1.3 Policy / Practice Ba rriers
1.4 Attitudinal Barriers
1.5 Physical/ Architectural Barriers
1.6 Accessibility Initiatives Carried Forward from 2004
SECTION 2
Accessibility Initiatives To Be Undertaken in 2006
* City of Kitchener
* City of Waterloo
* Township of Wellesley
* Township of Woolwich
APPENDICES
3
4-7
8-21
9-11
11-12
12-19
19
20
21
22-35
23- 25
26-29
30-32
33-35
36-42
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2006 JOINT ACCESSIBILITY PLAN
EXECUTIVE SUMMARY
This report, prepared to meet the obligations of the Ontarians with Disabilities Act (ODA,
2001), is the Joint Accessibility Plan for 2006 for the cities of Kitchener and Waterloo and
the Townships of Woolwich and Wellesley.
Section 1
Section 1 of the Joint Accessibility Plan addresses the accessibility initiatives and actions
undertaken in 2005 to address barriers to persons with disabilities in identified municipal
by-laws, policies, practices and services.
The initiatives presented in the 2006 Joint Accessibility Plan will be identified under the
headings of "barrier type" as defined in the Ontarians with Disabilities Act (ODA, 2001)
and the Accessibility for Ontarians with Disabilities Act (AODA, 2005). These barrier types
are:
· Information/Communication
· Technological
· Policy/Practice
· Attitudinal
· Physicalj Architectural
Section 1.6 includes two initiatives carried over from the inaugural 2004 Joint Accessibility
Plan - the development of an electronic accessibility directory and the development of a
web survey to gather information on barriers encountered by persons with disabilities in
our community.
Section 2
Section 2 will present in summary form each municipality's initiatives, actions, department
responsible and targeted completion date. Where it is possible in 2006 municipalities in the
Joint Accessibility Plan may share resources or best practices. However it is the intention
for each municipality to individually address each initiative and associated actions outlined
in the Section 2 summary. Each municipality will continue to seek advice and input from
the Grand River Accessibility Advisory Committee (GRAAC) as needed for initiatives in
2006.
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INTRODUCTION
This is the 2006 Joint Accessibility Plan prepared by the Joint Corporate Accessibility
Steering Group (see Appendix I) of:
· The Corporation of the City of Kitchener
· The Corporation of the City of Waterloo
· The Corporation of the Township of Woolwich
· The Corporation of the Township of Wellesley
The Joint Accessibility Plan of the above municipalities describes the achievements the
Municipalities have taken in the past and the areas to be reviewed, including measures
and actions, in the coming year (2006).
The municipalities are proud to present the Joint Accessibility Plan and report the steps
that staff in cooperation with persons with disabilities, are taking to identify, remove and
prevent barriers encountered by persons with disabilities residing in our communities.
2.0 Background
The Ontarians with Disabilities Act, 2001 (ODA) was passed into law by the Ontario
Legislature on December 4, 2001. The purpose of the Act is "to improve opportunities for
persons with disabilities and to provide for their involvement in the identification, removal
and prevention of barriers to their full participation in the life of the Province". The ODA
applies to all hospitals, district school boards, colleges, universities, public
transportation the Ontario ministries and The ODA,
2001 is available
On September 30, 2002 proclamation brought into law additional sections of the Act
including the following municipal obligations:
Accessibility Advisory Committee
· Municipalities of 10,000 or more must establish an Accessibility Advisory Committee
and the majority of members must be persons with disabilities.
· Each year the committee shall advise Council about the preparation, implementation
and effectiveness of its accessibility plan.
· Council will seek advice from the committee on the accessibility for persons with
disabilities to buildings, structure or premises that Council purchases, builds or
significantly renovates; leases for its own use or those buildings designated as a
municipal capital facility.
· The functions of the committee include reviewing site plans and drawings for new
buildings or developments (Section 41 of the Planning Act) that the committee selects.
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Accessibility Plan
· Each year the Council of every municipality shall prepare an Accessibility Plan, and get
advice from its Accessibility Advisory Committee.
· The Accessibility Plan, which must be made available to the public, shall address the
identification, removal and prevention of barriers to persons with disabilities in the
municipality's by-laws, policies, practices and services.
· Municipalities must prepare and publish an Accessibility Plan that follows the Ontarians
with Disabilities Act requirements by September 30, 2003 and yearly thereafter.
Joint Accessibility Committees/Joint Accessibility Plans
While the legislation states that each municipality must have an Accessibility Advisory
Committee (population of 10,000 and more) and an annual Accessibility Plan, the Act
allows for two or more municipalities to implement a Joint Accessibility Advisory
Committee and to prepare a Joint Accessibility Plan (Sec 17 ODA).
Building upon a strong foundation of accessibility initiatives and a longstanding
commitment to working in collaboration with persons with disabilities in Kitchener -
Waterloo and area, the 2006 plan reflects joint accessibility planning between the
municipalities in order to:
· provide for a more seamless approach to the removal of barriers encountered by
persons with disabilities in our community.
· maximize the use of existing local expertise and resources.
· broaden the collaborative process through sharing of staff training and education
opportunities.
· integrate accessibility planning into strategic and business planning practices of the
municipalities.
Bill 118 - Accessibility for Ontarians with Disabilities Act (AODA 2005)
The AODA 2005, received Royal Assent in the Ontario Legislature in June 2005. The
focus of the AODA 2005 will be on improving accessibility in areas such as building and
spaces, employment, customer service, communications and transportation in the private,
government and broader public sector. The AODA 2005 will repeal the ODA 2001 and
intends to:
· achieve an accessible Ontario on or before January 1, 2025
· establish and implement mandatory and enforceable accessibility standards to be
achieved within five years or less
· maintain the requirement of a Legislated Municipal Accessibility Advisory Committee
(GRAAC)
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Compliance with accessibility standards will not be ootional and organizations covered by
the Act will be required to demonstrate their compliance by filing accessibility reports and
making them public. The province is currently establishing Accessibility Standards
Development Committees however, it is expected that any mandatory accessibility
standards may not be legislated until later in 2006.
The Joint Corporate Accessibility Steering Group will monitor the progress of the legislation
and provide timely information /updates to municipal staff.
3.0 Municipal Jurisdictions Participating in Joint Accessibility Plan
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4.0 Population and Municipal Highlights
The following chart provides population and highlights of the municipalities participating in
the Joint Plan.
Municipality First Established Population Municipal Government
Kitchener 1799 190,000 Mayor and 6 Councillors
(as Sand Hills)
Waterloo 1816 110,000 Mayor and 5 Councillors
(as Township of
Waterloo)
Woolwich* 1816 18 201 Mayor and 4 Councillors
Wellesley** 1843 9324 Mayor and 4 Councillors
* The Township of Woolwich consists of a variety of small towns and villages including Elmira, St. Jacobs, Conestogo, West Montrose,
Breslau, Bloomingdale, Heidelberg, Maryhill, Floradale, and Winterbourne. The municipal offices are located in the downtown core of
Elmira.
**The Township of Wellesley consists of a variety of small towns and villages including Wellesley, Linwood, St. Clements, Hawkesville,
Heidelberg, Kingwood and Bamberg.
Grand River Accessibility Advisory Committee Activities in 2005
In 2003, the municipalities of the Regional Municipality of Waterloo, the City of Kitchener,
the City of Waterloo and the Townships of Woolwich, North Dumfries and Wellesley
adopted the Grand River Accessibility Advisory Committee (GRAAC) as the Joint
Accessibility Advisory Committee to comply with the ODA, 2001. The GRAAC undertook
the following activities in 2005:
· Election of Co-Chairs
· Two sub-committees under development: Site/Building Plan Review; Transit
· Self-evaluation was completed to assess members perceived progress and areas for
improvement
· Ongoing input into issues as they arise such as sidewalk policies, pedestrian charter,
transit, snow clearance, site plans of community centers (Kitchener)
· Review of municipal and public sector organizational accessibility plans
· Undertook specific training on issues such as municipal operations and how to advise
on accessibility plans
· Attended and participated in AODA consultations
· Attended workshops and conferences relevant to the work of the GRAAC
· Ongoing recruitment and orientation of new members
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SECTION 1
ACCESSIBILITY INITIATIVES
UNDERTAKEN IN 2005
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SECTION 1: Accessibility Initiatives Undertaken In 2005
1.1 INFORMATION/COMMUNICATION BARRIERS
(A) American Sign Language (ASL) Interpreters at Public Meetings
GOAL: To carry out a "needs" analysis for American Sign Language (ASL) Interpreters at
municipal Public Meetings and to establish formal practices to accommodate persons who
are deaf, deafened or hard of hearing in municipal services.
Actions Undertaken in 2005
Staff from Kitchener, Waterloo and Woolwich (Clerks/Legislated Services) met in
April 2005 with the Regional Manager from the Canadian Hearing Society and
GRAAC representative/CHS employee, to discuss American Sign Language
Interpretation at municipal public meetings.
Based upon feedback at this meeting staff broadened the scope of the initiative
beyond the provision of American Sign Language to: 1) address the accommodation
of persons who are deaf, deafened or hard of hearing at public meetings and 2) to
provide services/equipment to persons who are deaf, deafened or hard of hearing
so they may communicate with elected officials and staff about any municipal
service or issue.
In June 2005 staff from Kitchener, Waterloo and Woolwich undertook a
comprehensive audit of services and equipment (TTY, FM systems, provision of
ASL) in respective City Hall and municipal facilities based upon suggested guidelines
from the Canadian Hearing Society.
City of Kitchener staff (Office of CAO) researched best practices/policies in other
Canadian municipalities and shared with participating municipalities.
Canadian Hearing Society staff conducted an onsite assessment of City of Kitchener
City Hall and outlying facilities in August 2005.
Township of Woolwich trained staff in use of Bell Relay Service in September 2005.
City of Waterloo booked an interpreter to be available for the public budget meeting
scheduled for November 21, 2005 in Council Chambers.
City of Kitchener Legislated Services staff and staff representative from the Office of
CAO leading this initiative received hands on training on the use of FM systems,
TTY and Portable FM systems ("Pocket Talkers") available for use in Kitchener City
Hall.
Staff from Kitchener, Waterloo and Woolwich (Clerks/Legislated Services) met with
the Regional Manager of Canadian Hearing Society and GRAAC municipality's
representative/CHS employee in September 2005 to present each municipality's
preliminary action items for consideration in 2006.
CHS prepared a written report for staff in October 2005. Action items for 2006 will
then be finalized.
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This item will be approached through a two phase process:
PHASE ONE:
Working with members of the Grand River Accessibility Advisory Committee (GRAAC) each
municipality will develop and conduct a needs analysis for ASL Interpreters at Public
Meetings.
Targeted Completion Date for Phase One: December 31, 2005
Status Complete ISJ
Carry Forward
D
PHASE TWO:
The City of Kitchener and the City of Waterloo
Working with members of GRAAC the City of Kitchener and the City of Waterloo will
establish formal policies that will be implemented according to a graduated schedule
dependent on resources and the availability of ASL Interpreters. Each City will explore the
feasibility of sharing or employing ASL interpreters on staff or developing an inventory of
ASL Interpreters to hire on an as needed basis.
Townships of North Dumfries, Wellesley and Woolwich
Each Township will present a report of the needs analysis and financial cost of meeting the
identified needs to each respective council. Each municipality as part of this process will
explore the feasibility of purchasing this service through the Cities of Kitchener and/or
Waterloo.
Targeted Completion Date for Phase Two: December 31, 2005
Municipal Department Responsible
City of Kitchener - Legislative Services
City of Waterloo - Clerks
Township of Woolwich - Clerks
Township of Wellesley - Clerks
Status Complete D
Carry Forward
ISJ
(B) Corporate Communication - Alternate Formats
GOAL: To provide municipal information in "alternate formats" to residents with
disabilities.
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Actions Undertaken in 2005
· The deadline for this initiative was originally established as December 31, 2005. A
decision was made to merae this initiative with American Sian Lanauaae (ASL)
Interoreters at Public Meetinas (Page 9) in 2006 in order to address all forms of
municipal communication required by persons with disabilities.
· Merged accessibility initiative in 2006 will be Corporate Communication - Alternate
Formats.
· Staff in each municipality currently responds to requests for documents in alternate
format on an individual basis.
Targeted Completion Date: December 31, 2005
Municipal Department Responsible
City of Kitchener - Communications/Marketing and Legislated Services
City of Waterloo - Clerks
Township of Woolwich - Council and Information Services
Township of Wellesley -Clerks
Merged ISJ
1.2 TECHNOLOGICAL BARRIERS
(A) Website Accessibility
GOAL: To assess the municipalities' websites for accessibility to persons with disabilities.
Actions Undertaken in 2005
Initial meeting held in June 2005 with Information Technology
staff/representatives from City of Kitchener, City of Waterloo and Township of
Woolwich.
Each municipality agreed to review their current municipal web site using the
W3C Checklist of Checkpoints for Web Content Accessibility Guidelines 1.0.
These are the currently accepted standards for Website accessibility in the IT
community.
In July 2005, Information Technology staff/representatives from City of
Kitchener, City of Waterloo and Township of Woolwich met with University of
Waterloo Manager of Web Communications regarding Web site
accessi bility /usability.
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· In September 2005 K-W Accessibility Web Master was approached to ask for
their assistance in reviewing the websites of Kitchener, Waterloo and Woolwich
for accessibility. This review is currently underway.
· In October 2005, Information Technology staff/representatives from
participating municipalities visited the University of Waterloo Adaptive
Technology Centre (Office for Students with Disabilities) to learn about the
various types of adaptive technology used by persons with all disabilities
(physical, learning, visual, etc)
· In October 2005, Information Technology staff/representatives from Kitchener
and Waterloo attended the CAPability Conference. Attendants gained a clearer
understanding of current software and hardware that will enable our websites to
be more accessible for persons with disabilities. The conference also provided a
forum for staff to discuss various issues with other municipalities. Any
opportunities were then brought back to the group for discussion regarding a
possible implementation plan.
Targeted Completion Date: December 31, 2006
Municipal Department Responsible
City of Kitchener - Information Technology
City of Waterloo - Information Systems
Township of Woolwich - Council and Information Services
Township of Wellesley - Clerks
Status Complete D
Carry Forward
ISJ
1.3 POLICY/ PRACTICE BARRIERS
(A) Consideration of Accessibility In Purchasing
Corporate Goods and Services
GOAL: Review existing municipal purchasing policies and practices in order to incorporate
a statement of accessibility with respect to having regard to the accessibility of persons
with disabilities to municipal goods and services.
Actions Undertaken in 2005
· Purchasing staff from Kitchener, Waterloo, Woolwich and Waterloo Public Library
met in May and August 2005 to review the requirements of the Ontarians with
Disabilities Act, 2001 with respect to accessibility for persons with disabilities to
goods and services being purchased and the procurement processes of the
municipalities.
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· City of Kitchener shared a "draft" of Article 17 Determining Requirements, Section
170.17.4 Accessibility for Persons with Disabilities with staff in attendance - "When
acquiring goods or services for the Corporation of the City of Kitchener, the Director
of Purchasing or their designate shall have regard to accessibility for persons with
disabilities to the goods or services".
· Each municipality investigated incorporating the City of Kitchener's accessibility
statement within individual purchasing bylaws.
Targeted Completion Date: December 31, 2005
Municipal Department Responsible
City of Kitchener - Purchasing
City of Waterloo - Purchasing
Township of Woolwich - Finance
Township of Wellesley - Clerks
Status Complete D
Carry Forward
ISJ
(B) Consideration of Accessibility in Grants
and Services to Community Groups
GOAL: To review existing municipal grants and services to community groups in order to
incorporate a statement of accessibility with regard to persons with disabilities within their
application process.
Actions Undertaken in 2005
· Kitchener and Waterloo met to discuss incorporating a global accessibility statement
within Recreation grants available to community groups. Kitchener is currently
reviewing grant process within Community Services Department.
· Waterloo has incorporated an accessibility statement in City of Waterloo Cash Grant
Applications in Fall 2005.
Application Form - "Under the Accessibility for Ontarians with Disabilities Act
(AODA), municipalities and their affiliates must give regard to persons with
disabilities. Please describe how you will give regard to persons with disabilities
within your event, programs and/or activities provided."
Eligibility Criteria - "Under the Accessibility for Ontarians with Disabilities Act
(AODA), municipalities and their affiliate must give regard to persons with
disabilities.
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· Woolwich currently has in place a policy for grants and an application process.
Woolwich will incorporate the above statement into the Township's grants process.
Targeted Completion Date: December 31, 2005
Municipal Department Responsible
City of Kitchener - Community Services (Inclusion)
City of Waterloo - Community Development and Programming
Township of Woolwich - Council and Information Services
Township of Wellesley - Recreation
Status Complete D
Carry Forward
ISJ
(C) Recreation Advisory Committee
GOAL: To review recreation practices in the participating municipalities to determine the
potential for sharing of resources (currently in place in the City of Kitchener and Waterloo)
and the creation of a Joint Recreation Advisory Committee.
Actions Undertaken in 2005
A meeting of recreation staff in participating municipalities was held in October
2005. The purpose of this meeting was to set the structure and purpose of the
Recreation Advisory Committee for Persons with Disabilities. Further direction of the
committee may include receiving input and feedback on both specialized and
inclusive recreation opportunities and services as well as sharing of resources.
Targeted Completion Date: December 31, 2005
Municipal Department Responsible
City of Kitchener - Community Services (Inclusion)
City of Waterloo - Community Development and Programming
Township of Woolwich - Recreation & Facilities Services
Township of Wellesley - Recreation
Status Complete D
Carry Forward
ISJ
(D) Employment Advisory Committee
GOAL: To review with municipalities, GRAAC and other stakeholders' current municipal
employment policies and practices in order to identify barriers to employment for persons
with disabilities.
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Actions Undertaken in 2005
· The deadline for this initiative was originally established for December 31, 2005. A
decision was made to postpone commencing this initiative in order to advance the
Snow Clearance Policies and Practices initiative in 2005.
Targeted Completion Date:_ December 31, 2005
Municipal Department Responsible
City of Kitchener: Human Resources
City of Waterloo: Human Resources
Township of Woolwich: Council and Information Services
Township of Wellesley: Clerks
Status Complete D
Carry Forward
ISJ
(E) Specialized Recreation Opportunities for Persons with Disabilities
GOAL: To review specialized and other community wide recreation opportunities for
persons with disabilities.
Actions Undertaken in 2005
· The deadline for this initiative was originally established as December 31, 2007. A
decision was made to begin this initiative in 2005 and merae this initiative with
Recreation Advisorv Committees (Page 14). This was decided because in order to
establish, plan and determine the need and scope for recreation opportunities for
persons with disabilities it is necessary to consult with a Recreation Advisory
Committee for Persons with Disabilities comprised of persons with disabilities
(including GRAAC), agencies and other representatives.
Targeted Completion Date: December 31, 2007
Municipal Department Responsible
City of Kitchener - Community Services (Inclusion)
City of Waterloo - Community Development and Programming
Township of Woolwich - Recreation & Facilities Services
Township of Wellesley - Recreation
Merged ISJ
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(F) Snow Clearance Policies and Practices
GOAL: To review with other municipalities, GRAAC and other stakeholders current
municipal snow clearance policies and practices in order to improve mobility for residents
with disabilities.
Actions Undertaken in 2005
Staff from Kitchener, Waterloo, Woolwich and Wellesley met in March 2005 to
discuss the initiative and to move it ahead of the original targeted completion date
of December 31, 2007.
Staff determined three key areas of focus: education of public and education of
enforcement procedures and review of operations practices.
GRAAC representatives from 4 municipalities attended a meeting in May 2005 with
staff to present their concerns regarding snow clearance. City of Cambridge staff
was also in attendance.
June 2005- Region of Waterloo staff and Grand River Transit staff attended meeting
with municipalities to discuss how the municipalities can work together to
strengthen communication message through joint advertising.
July 2005 a small sub group of staff from Kitchener and Waterloo met with
Corporate Communications staff from City of Kitchener to review the joint
marketing/advertising of snow clearance currently in place in Kitchener and
Waterloo.
Through a survey distributed in August 2005 and work done with the Joint
municipalities a winter maintenance report went forward to City of Waterloo Council
in November 2005 with recommendations for improving response time efficiencies
by 50% with priority given to older adults, persons with disabilities and high traffic
public areas.
October 2005 - Operations and Enforcement staff in Kitchener and Waterloo met to
identify action items for upcoming winter season.
Township of Woolwich staff determined that the current level of service provided in
Woolwich is appropriate considering the level of available resources. Woolwich will
consider developing improved criteria for accessibility needs.
Step One of this initiative from the 2005 Joint Accessibility Plan has been
completed.
Targeted Completion Date: December 31, 2007 (this date may be moved up)
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Municipal Department Responsible
City of Kitchener - Community Services (Operations), Corporate Services (Bylaw
Enforcement)
City of Waterloo - Public Works, Bylaw
Township of Woolwich - Engineering
Township of Wellesley - Public Works
Status Complete D
Carry Forward
ISJ
(G) Designated Parking for Persons with Disabilities
GOAL: To review designated parking standards for persons with disabilities and
enforcement practices.
Actions Undertaken in 2005
. This initiative was discussed at the June 9th and July 14th Joint Corporate
Accessibility Steering Group Meetings where City of Kitchener advised that their By-
law Enforcement staffs were prepared to move forward with this review in 2005.
· Township of Woolwich contacted appropriate staff in Waterloo, North Dumfries and
Wellesley and forwarded to the City of Kitchener.
City of Kitchener staff met in late 2005jJanuary 2006 to discuss the scope of
initiative after which staff from area municipalities were invited to participate in the
review beginning in 2006.
Targeted Completion Date: December 31, 2007
Municipal Department Responsible
City of Kitchener - Bylaw Enforcement and Development and Technical Services
City of Waterloo - Bylaw
Township of Woolwich -Council and Information Services
Township of Wellesley - Bylaw
Status Complete D
Carry Forward
ISJ
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(H) Guidelines for Site Plan Approval
GOAL: To have all participating municipalities in the Joint Accessibility Plan review, adopt
and put into practice the City of Kitchener Barrier Free Accessibility Design Standards (City
of Kitchener, Urban Design Standards and Practices) document.
Actions Undertaken in 2005
· Staff in municipalities received for perusal the City of Kitchener Barrier Free
Accessibility Design Standards document currently in use.
· GRAAC representatives, Planning staff from Kitchener, Waterloo and Woolwich met
to discuss the site planning process in each municipality and the possibility of use
and adoption of the document in the municipalities.
· In September 2005, GRAAC accepted the standards in principle and asked for the
document to be brought back for final approval.
Targeted Completion Date: December 31, 2007
Municipal Department Responsible
City of Kitchener - Development & Technical Services/Planning
City of Waterloo - Development Services
Township of Woolwich -Planning Services
Township of Wellesley - Planning
Status Complete D
Carry Forward
ISJ
(I) Emergency Evacuation Strategies for Persons with Disabilities
(Community and Corporate Emergency Planning)
GOAL: To review emergency planning processes to ensure that evacuation plans and
shelter are accessible to persons with disabilities.
Actions Undertaken in 2005
· No action undertaken in this initiative in 2005.
· Commence initiative in 2006
Targeted Completion Date: December 31, 2007
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Municipal Department Responsible
City of Kitchener - Facilities Management/Community Emergency Management Program
Committee (CEMPC)
City of Waterloo - Fire Department/Facilities Services
Township of Woolwich -Council and Information Services/CAO
Township of Wellesley - Fire
Status Complete D
Carry Forward
ISJ
1.4 ATTITUDINAL BARRIERS
(A) Staff Awareness Training
GOAL: To educate all municipal staff about the obligations of municipalities under the
Ontarians with Disabilities Act, 2001, the Accessibility for Ontarians with Disabilities Act,
2005 and to create an awareness and understanding of municipal staff regarding barriers
encountered by persons with disabilities.
Actions Undertaken in 2005
This initiative was discussed at the June 2005 and July 2005 Joint Corporate
Accessibility Steering Group meeting.
City of Waterloo Facilities Services staff received training in June 2005.
City of Kitchener Senior Leadership Team received training in June 2005.
City of Kitchener Management Leadership Team received training in November
2005.
City of Kitchener Supervisory staff will receive small group training beginning in
November 2005 through May 2006. Other municipalities in the Joint Accessibility
Plan will be invited to participate.
Township of Woolwich held March of Dimes Sensitivity Training on November 16
and 1ih, 2005.
Targeted Completion Date: December 31, 2005
Municipal Department Responsible
City of Kitchener - Community Services (Inclusion) and Human Resources
City of Waterloo - Community Development and Programming/ Human Resources
Township of Woolwich - Council and Information Services
Township of Wellesley - Clerks
Status Complete D
Carry Forward
ISJ
\Inclusion\Joint Accessibility Plan 2006
21
I 2006 JOINT ACCESSIBILITY PLAN
1.5 PHYSICAL/ ARCHITECTURAL BARRIERS
(A) Identification of Barriers in Facilities
GOAL: To undertake a comprehensive accessibility audit of municipal facilities in the
municipality's in order to identify barriers to persons with disabilities.
Actions Undertaken in 2005
This initiative was discussed at the June 2005 Joint Corporate Accessibility Steering
Group.
City of Kitchener staff representative on the Joint Corporate Accessibility Steering
Group and Township of Woolwich staff contacted a number of private consultants
for information about carrying out an accessibility audit of municipal facilities. This
information has been collated and shared with other staff representatives in the
Joint Corporate Accessibility Steering Group.
City of Kitchener Corporate Accessibility Steering Group (representatives from the
Office of the CAO, Legislated Services, Finance, Legal and Community Services
Inclusion) presented a report to Finance and Corporate Services Committee in
September 2005 seeking annual capital funding (establishment of a Corporate
Accessibility Fund) to support this initiative, other upcoming Joint Accessibility Plan
initiatives and pending accessibility standards as per the AODA, 2005. In 2006,
$100,000 will be allocated to the City of Kitchener Capital Budget account and
$100,000 per year for the years 2007-2011 subject to final approval through the
capital budget process. This amount will be reviewed periodically.
Each municipality will seek approval for funds to implement an audit in 2006.
City of Waterloo has applied annual capital accessibility funds to place automatic
door operators in the following facilities by December 2005: Albert McCormick
Community Centre - new side entrance; Wing 404 Rotary Adult Centre; Waterloo
Service Centre; Canadian Clay and Glass Gallery
City of Waterloo retrofitted woman's washroom in Waterloo Park- Lion's Lagoon for
accessibility to persons with disabilities.
Targeted Completion Date: December 31, 2007
Municipal Department Responsible
City of Kitchener -Community Services/Facilities Management/City of Kitchener Corporate
Accessibility Steering Group
City of Waterloo - Recreation and Leisure Services Project Manager
Township of Woolwich - Council and Information Services
Township of Wellesley - Building
Status Complete D
Status Carry Forward ISJ
\Inclusion\Joint Accessibility Plan 2006
22
I 2006 JOINT ACCESSIBILITY PLAN
1.6 ACCESSIBILITY INITIATIVES CARRIED
FORWARD FROM 2004
(A) Electronic Accessibility Directory
GOAL: Develop communication vehicles that increase the internal and external
awareness of corporate accessibility initiatives by:
· Creating an electronic accessibility directory (area of expertise, staff contact and
department) for municipal staff to enable them to respond to internal and external
customer inquiries for accessibility information.
Action Undertaken in 2005
· Joint Corporate Accessibility Steering Group staff determined municipal staff
responsible for various accessibility enquiries.
· Corporate Communications/City of Kitchener worked with the Joint Corporate
Accessibility Steering Group to post both an internal (intranet) and external
(internet) accessibility directory on City of Kitchener website in December 2005.
· This initiative will then be complete.
Status Complete ISJ
Carry Forward
D
(B) Web Survey "Help Identify Barriers in Your Community"
GOAL: To circulate a web based and print survey to the community in order to obtain
feedback regarding barriers encountered by persons with disabilities in our communities
and suggestions for removal of barriers. (See Appendix II.)
Action Undertaken in 2005
· The Joint Corporate Accessibility Steering Group worked with the City of Kitchener -
Corporate Communications staff to develop a web survey. The web survey was
posted on the City of Kitchener web site in September 2005 and made available in
alternate formats.
· Over 60 responses have been collected to this survey.
· Staff will review responses, present to GRAAC in 2006 for information/comment and
each municipality will consider the implementation of feedback received in
upcoming municipal Accessibility Plans.
Status Complete D
Carry Forward
ISJ
\Inclusion\Joint Accessibility Plan 2006
23
SECTION 2
ACCESSIBILITY INITIATIVES TO BE
UNDERTAKEN IN 2006
\Inclusion\Joint Accessibility Plan 2006
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APPENDICES
\Inclusion\Joint Accessibility Plan 05-06
37
Table 1: Joint Corporate Accessibility Steering Group
(Joint CASG)
Working Municipality Department Contact
Group I Agency Represented Telephone & email
Member
Margaret City of Kitchener Community Services 519-741-2229
Sanderson Department
Lori Ludwig City of Waterloo Recreation and Leisure 519-885-1220 ext 244
Services Department
Valrie Hummel
Township of
Woolwich
Clerks Department
Bart Toby
Township of
Wellesley
Chief Building Official
519-669-1647 ext 239
COMMUNITY SURVEY
HELP IDENTIFY BARRIERS IN YOUR COMMUNITY
The Cities of Kitchener and Waterloo and the Townships of North Dumfries,
Wellesley and Woolwich are partnering on a community survey to try to
identify barriers that face our residents. This survey specifically deals with
the services and programs offered by the Cities and the Townships. The
questions below will help us address the issues that concern our residents in
future Joint Accessibility Plans, prepared annually under the Ontarians with
Disabilities Act.
Background
The Province of Ontario passed the Ontarians with Disabilities Act (ODA) in
2001 which requires municipalities to identify, remove and prevent barriers
for persons with disabilities. The Act defines a barrier as "anything that
prevents a person with a disability from fully participating in all aspects of
society because of his or her disability, including a physical barrier, an
architectural barrier, an information or communications barrier, an
attitudinal barrier, a technological barrier, a policy or a practice."
Under the Act, municipalities are required to prepare an annual accessibility
plan in consultation with persons with disabilities. Each year, the Cities of
Kitchener and Waterloo, and the Townships of North Dumfries, Wellesley and
Woolwich prepare a Joint Accessibility Plan that highlights actions we intend
to take to reduce barriers in our communities. One initiative from our Joint
Accessibility Plan is to consult with our residents about barriers in the
community and to gather suggestions for the removal of those barriers. We
want to hear from persons with disabilities, agencies representing persons
with disabilities, committees, advocacy groups and the general public in
Kitchener, Waterloo and the Townships of North Dumfries, Wellesley and
Woolwich.
The survey is available at www.city.kitchener.on.caIt is also available in
alternate formats upon request such as large print, Braille, computer
disk/floppy disk. Should you require assistance in completing the survey,
please call 519-741-2229. TTY users can dial 519-741-2385. The survey is
anonymous and takes approximately 10 minutes to complete.
The deadline to submit the completed survey is: SeDtember 30 2005.
When all responses are in, the municipalities will review the completed
surveys and look at ways to incorporate the suggestions into future Joint
Accessibility Plans to remove the identified barriers.
\Inclusion\Joint Accessibility Plan 05-06
39
COMMUNITY SURVEY
Help Identify Barriers In Your Community
INFORMATION ABOUT YOU
Detailed personal information is not required - the questions below are being
asked to help us analyze the data and identifygaps in services.
Where do you live?
o City of Kitchener
o City of Waterloo
o Township of North Dumfries
o Other Municipality
o Don't know
o Township of Wellesley
o Township of Woolwich
o Kitchener
o Waterloo
o Township of North Dumfries
o Township of Wellesley
o Township of Woolwich
o Other Municipality
o Don't know
IDENTIFICATION OF BARRIERS
Have you experienced or witnessed difficulties due to the following barriers
while accessing city or township services:
1. Architectural barriers (Building design, areas next to buildings, shape or
rooms, size of doorways, etc.)
No _ Yes _ Please tell us about your experience:
Do you have suggestions on ways to prevent, remove or minimize this
barrier?
COMMUNITY SURVEY
Help Identify Barriers In Your Community
\Inclusion\Joint Accessibility Plan 05-06
40
2. Physical barriers (doors, windows, elevators, furniture, workstations,
recreational facilities, playgrounds, bathroom hardware, planters, etc.)
No _ Yes _ Please tell us about your experience:
Suggestions on ways to prevent remove or minimize this barrier: _
3. Communication barriers (Difficulties getting information in person or by
telephone; difficulties interacting with receptionists, security staff or other
staff; difficulties getting training).
No _ Yes _ Please tell us about your experience:
Suggestions on ways to prevent, remove or minimize this barrier: _
4. Information barriers. (not enough or unclear signage; difficulties reading
brochures, forms, manuals, web sites, faxes, equipment labels, computer
screens, etc.)
No _ Yes _ Please tell us about your experience:
Suggestions on ways to prevent, remove or minimize this barrier: _
COMMUNITY SURVEY
Help Identify Barriers In Your Community
\Inclusion\Joint Accessibility Plan 05-06
41
5. Policy barriers. (Rules, regulations and protocols that you feel limit your
participation).
No _ Don't know _ Yes _ Please tell us about your experience: _
Suggestions on ways to prevent, remove or minimize this barrier: _
6. Attitudinal barriers (Staff who do not know how to communicate with
people with disabilities; staff who refuse to provide service;
discriminatory behaviours.)
No _ Yes _ Please tell us about your experience:
Suggestions on ways to prevent, remove or minimize this barrier: _
7. Technological barriers (Computers, photocopiers, fax machines,
telephones, and switches; lack of assistive technologies).
No _ Yes _ Please tell us about your experience:
Suggestions on ways to prevent, remove or minimize this barrier:_
\Inclusion\Joint Accessibility Plan 05-06
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COMMUNITY SURVEY
Help Identify Barriers In Your Community
8. Do you know what services are available for people with disabilities and
how to find them?
9. What would help you find the answers you need?
Internet
Phone
Email
Brochure
Other
10. Are there any other comments or suggestions you would like to make? _
\Inclusion\Joint Accessibility Plan 05-06
43