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HomeMy WebLinkAboutCAO-07-034 - 2007-2010 Economic Development Strategy ) ,.. Report To: Date of Meeting: Submitted By: Prepared By: Ward(s) Involved: Date of Report: Report No.: Subject: Council June 25, 2007 Rod Regier, Executive Director, Economic Development Cory Bluhm, Urban Invesment Advisor, Economic Development All Wards June 20, 2007 CAO-07 -034 RECOMMENDATION: 2007 -2010 Economic Development Strategy 1. That the 2007-2010 Economic Development Strategy be approved, in the form shown as attached to report CAO-07-034, including, but not limited to, the economic development vision, six economic development objectives, and 12 best bets for new initiatives in 2007- 2008; and furthermore, 2. That the scope of funding notionally allocated under EDIF for employment land development be expanded to adopt a broader definition of employment land by including raw Greenfield lands as well as the renovation and reuse of existing buildings for employment. BACKGROUND: The attached 2007-2010 Economic Development Strategy will inform and direct Kitchener's organizational and financial investments in economic development during the period of 2007- 2010. Kitchener's 2004 Urban Investment Strategy and subsequent EDIF investments have had a rapid and substantial effect on the downtown. Much of the work coming out of the 2004 Strategy, although still underway, is nearing completion. Much has been learned over the past three years and the economy has continued to evolve. It is now time to look at the next steps needed to further advance the urban economy. The 2007-2010 Strategy has been developed through collaborative consultation efforts, involving Economic Development staff, Planning staff, the Economic Development Advisory Committee, industry and institutional leaders. As a comprehensive document, it represents the efforts, research and insight of various staff members on a variety of issues. City Council has been engaged in a series of strategic planning sessions to help shape the city's new economic development strategy, most recently on June 11,2007. The City's corporate management team (CMT) has been engaged in a similar sessions in May and June of 2007. They, as the EDIF Steering Committee have reviewed and endorsed the request to expand the scope of the EDIF employment land allocation (recommendation #2). Evolution of the Strateav: In 2004, as a result of extensive analysis and public consultation, the City of Kitchener embarked on a new direction in economic development with its Urban Investment Strategy. That strategy shifted the emphasis in economic development from purchasing, servicing and selling industrial land to stimulating new economic clusters primarily in the downtown, beginning with the recruitment of two new university campuses into the downtown. Implementation was made possible with the formation of the Economic Development Investment Fund (EDIF), a $110 million ten year investment program that would provide the resources for the City to stimulate catalytic capital projects. The announced commitment of City, University of Waterloo, Region of Waterloo and Province to the Health Sciences Campus in Downtown Kitchener immediately stimulated a sequence of projects - particularly in residential development. Andrin Homes decided to convert the Kaufmann Building to loft condominiums. The Eaton's Lofts, Le Marche Lofts and Arrow Lofts were all responses to the new urban market. The 2006 Downtown Monitoring Report outlines the improvements in the downtown residential and office market between 2004 and 2007. The effect of EDIF investments has been larger and more rapid than was originally anticipated. In response, the City and its economic development partners have been exploring the potential next steps in the evolution of the City's economic development strategy. As the market interest in the downtown grows, Corporate and institutional partners have been developing a greater enthusiasm and vision for the future of Kitchener's economy particularly relating to the Health Sciences and Digital Media Clusters. In light of growing pressures in the City's manufacturing industry, it is necessary to identify new ways to strengthen the competitiveness of regional manufacturing. Across all the city's industries, innovation is the key to our future ability to compete in global markets. Innovation, of course, hinges on the talent available to industry- something in greater demand as industry and institutions compete for the best minds. As a result, it is necessary for our economic development strategy to set innovation and attracting talent as goals not just in education, health sciences, digital media, but in manufacturing as well. REPORT: The 2007-2010 Economic Development Strategy embraces the following vision statement: Our shared vision for Kitchener's economy is one where, from our past to our future, we prosper through industry, knowledge, creativity, diversity and community. The strategy identifies six key objectives for the city's economy: · Diversifying the Urban Economy; · Supporting Manufacturing Competitiveness; · Creating, Attracting, Retaining and Developing Talent; · Building a Dynamic Downtown; · Putting More Contaminated Lands Back to Work; and, · Growing Small Businesses. Of all the actions listed in the strategy, the following have been identified as the 12 Best Bets for New Initiatives in 2007-2008: To Diversifv the Urban Economv, the City will: 1.2.2) design and develop a business solution for a health sciences incubator in downtown Kitchener; and, 1.3.3) design and develop a business solution for a digital media centre. To Suooort Manufacturina Comoetitiveness, the City will: 2.3.1) facilitate stakeholder discussions on ways to stimulate innovation by attracting increased R&D in the manufacturing sector, and opportunities to establish a mass collaboration network. To Attract Retain and Develoo Talent, the City will 3.2.2) strengthen its communication tools to appeal to the knowledge workers within the community and from outside of the area. 3.3.1) implement an Urban Vitality Strategy & Action Plan; and, 3.5.1) develop a new plan for the Civic District. To Build a Dvnamic Downtown, the City will: 4.2.2) develop and implement a business attraction and marketing program to attract key retailers and services; 4.2.3) implement a King Street Streetscape Master Plan in 2008 - 2009; and, 4.4.1) initiate a plan to systematically attract private sector redevelopment of the City's strategic downtown properties and surface parking lots. To Put Contaminated Lands Back to Work, the City will: 5.1 .1) continue to plan for and seek out new investment of urban redevelopment lands; 5.1 .2) continue to work with other levels of government to bring more resources to play in brownfield renewal; To Grow Small Businesses, the Small Business Centre will: 6.1 .1) continue to develop new programs that focus on sector specific needs. Modifications to the Strateav Since the June 11th Strateaic Session: The following major changes have been made to reflect the comments and suggestions of Council: 1. Section A "Introduction" has been modified to better distinguish between current EDIF initiatives, and the new initiatives identified by this strategy; 2. Statements regarding "Globalization" and "Rise of the Canadian Dollar" have been added to Section B. Kitchener in Context (page 11); 3. The Economic Development Vision has been reworded to speak more directly to the economy (page 12); 4. "Action Oriented" and "Flexible Government" have been added to Section D. A Progressive Philosophy (page 12); 5. 10 best bets for 2007 modified to "12 Best Bets for New Initiatives in 2007-2008"; 6. Action items in the "12 Best Bets" have been reworded to imply immediate action; 7. Action 4.2.2 has been modified to include "the City will develop a business attraction and marketing program"; 8. Actions 3.5.1 (new plan for the Civic District) and 4.2.2 (downtown business attraction) have been added to the list of Best Bets. FINANCIAL IMPLICATIONS: All projects are subject to the approval of a business case. This strategy does not anticipate requiring additional funds beyond the $110 million EDIF budget. This strategy may require reprioritization of existing and future operating/capital budgets to ensure certain new initiatives can proceed. Director, Economic Development Attachments: 2007 -2010 Economic Development Strategy City of Kitchener's nomic Development Strategy June 2007 2007-2010 Economic Development Strategy SUMMARY ................................................................................................ 4 A. INTRODUCTION ................................................................................... 7 Evolution of the City's Economic Strategy................................................................................... 7 Completed and Current EDIF Initiatives ........................................... Results to Date................................................................................ Ongoing Challenges ................................................................, Next Steps: Creating an Environment for Success......... B. KITCHENER IN CONTEXT - THE Constant Inno va tio n ......................................... The Talent Shortage.......................... Arts, Culture & Quality of Life ........... Environment ......... D. A PROGRES IVE PHILOSOPHy..................................................... 14 A Long-term Outlook .................................................................................................................. .14 Action Oriented............................................................................................................................ .14 FI exibl e Go v e rnment.................................................................................................................... .14 Environmental Leadership.......................................................................................................... .14 S tra tegic Investments................................................................................................................... .15 Partnerships... .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .... .15 City of Kitchener 2007-2010 Economic Development Strategy Innovation & The Ability to Adapt .............................................................................................15 Inclusiveness & Public Engagement........................................................................................... .16 E. KITCHENER'S ECONOMIC DEVELOPMENT OBJECTiVES............ 17 1.0 Diversifying the Urban Economy ...........................................................................................17 2.0 Supporting Manufacturing Co mpeti tiv eness....................................................................... .21 3.0 Creating, Attracting, Retaining and Developing Talent ......................................................25 4.0 Building a Dynamic Downtown ................................................... ...................................28 5.0 Putting More Contaminated Lands Back to Work.............. 6.0 Growing Small Businesses .............................................. ...............32 .................32 ................32 F. THE ECONOMIC DEVELOPMENT CO rpo rate Alignment......................................... Economic Data and Analysis ................................. Partnerships/N etworking ................... Marketing ........... Eco .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. ... 36 H. SUMMARY TIONS...................................................................37 12 Best Bets for New Initiatives in 2007-2008.............................................................................40 I. BI BLIOG RAPHY .................................................................................. 42 City of Kitchener 2007-2010 Economic Development Strategy SUMMARY Waterloo Region is an extraordinarily dynamic metropolitan economy, rich in industrial heritage while supporting innovative advances in technology, education and the arts. As the central hub of the region, Kitchener's economy will begin to focus less on suburban industrial land, and more on building a healthier urban economy. In 2004, following extensive public engagement, the City an ambitious, one-of-a-kind economic developm modernize and diversify Kitchener's economy. T economic clusters in knowledge creation and life in Kitchener's downtown, and supported matur lands. Today, issues of climate change, creative city movements and mass colla economy. In stride, the City of Kitghene strategy by embracing a min inclusive long-term outlook, and t the 2007-2010 strategy advances t talent, through marketing, educational and cultural 4) Buildina a dvnamic Downtown through a forward looking Strategic Plan and new design policies which emphasize the role of urban design, business attraction, community building, cultural events and residential development in creating a dynamic urban economy. 5) Puttina more contaminated lands back to work, by partnering with other levels of government to strengthen Kitchener's groundbreaking Brownfield Remediation Program which is stimulating investment and interest in underutilized lands. City of Kitchener 2007-2010 Economic Development Strategy 6) Growina small businesses, through an entrepreneurial Small Business Development philosophy, supported by the Waterloo Region Small Business Centre, which provides a range of services to ensure aspiring and existing small businesses have the information and support they need to succeed. 12 Best Bets for New Initiatives in 2007-2008 This strategy identifies 37 suggested new initiatives. the top priority new initiatives, within each area, following 12-18 months: incubator 4.2.2) develop and implement a business attraction and marketing program to attract key retailers and services; 4.2.3) implement a King Street Streetscape Master Plan in 2008 - 2009; and, 4.4.1) initiate a plan to systematically attract private sector redevelopment of the City's strategic downtown properties and surface parking lots. City of Kitchener 2007-2010 Economic Development Strategy To Put Contaminated Lands Back to Work, the City will: 5.1.1) continue to plan for and seek out new investment of urban redevelopment lands; 5.1.2) continue to work with other levels of government to bring more resources to play in brownfield renewal; To Grow Small Businesses, the Small Business Centre will: 6.1.1) continue to develop needs. City of Kitchener 2007-2010 Economic Development Strategy A. INTRODUCTION Kitchener is the largest municipality in the Waterloo Region - an extraordinarily dynamic metropolitan economy supporting high levels of research and development spending. In contrast to many urban economies, the goods sector in Kitchener's economy has remained remarkably competitive - constituting over 35% of total employment - the second highest in the country. At the same time, the economy is rapidly expanding, largely due to innovative firms in emerging clusters such as Information Technology, and and Knowledge Creation. By many accounts, is the envy of 0 a model for the development of a . high standard of living with 2007 Fast Facts: Citv of Kitchener Population: 209,900 Participation Rate (% of residents in the working years of life): 70.7% Unemployment Rate: 5.1 % Average Household Income: $65,499 Top Employers: Schneider Foods (1688 empl.), Manulife Financial (1300 empl.) Kitchener Census Metropolitan Area . 1st in economic activity ranking in Canada (2005) . 2nd fastest economic growth rate in Canada (2005) . 3rd fastest rate of population growth in Canada . 3rd youngest median population in Canada . 4th largest urban centre in Ontario, 10th largest in Canada . 4th fastest growing urban centre in Canada 2008-2010 (Conference Board forecast) . 5th largest per capita immigrant population in Canada Economic Strategy In 2004, as a of extensive analysis and public consultation, the City of Kitchener embarked on a new direction in economic development with its Urban Investment Strategy. That strategy shifted the emphasis in economic development from purchasing, servicing and selling industrial land to stimulating new economic clusters primarily in the downtown, beginning with the recruitment of two new university campuses. Implementation was made possible with the formation of the Economic Development Investment Fund (EDIF), a $110 million ten year investment program that would provide the resources for the City to stimulate catalytic capital projects. City of Kitchener 2007-2010 Economic Development Strategy Completed and Current EDIF Initiatives The following initiatives were made possible by the EDIF fund and strategic partnerships: · The Wilfrid Laurier University Faculty of Social Work opened its doors to its first students in September 2006. The which brings more than 300 students and faculty to the core each day, is in the former St. Jerome's High School building on Duke Street. providing a range of · The University of Waterl001s Downtown Ki officially broke ground on the site of the f at the corner of King and Victoria Stre Waterloo announced that the campu school, affiliated with McMaster · The Centre Block Request document was issued to the dev The City will solicit recommendation on Pending approval, negotia 2007. expected to be completed in 2007, that will benefit both the park and Results to Date The effect of EDIF investments has been larger and more rapid than was originally anticipated. The announced commitment of the Health Sciences Campus in Downtown Kitchener immediately stimulated a sequence of projects - particularly in residential development. Andrin Homes decided to convert the Kaufmann Building to loft condominiums. The Eaton's Lofts, Le Marche Lofts and Arrow Lofts were all responses to the new urban market. The 2007 Downtown City of Kitchener 2007-2010 Economic Development Strategy Monitoring Report outlines the improvements in the downtown residential and office market between 2004 and 2006. Ongoing Challenges Kitchener has a rich industrial heritage of successful 19th and 20th Century manufacturing industries. Many of these industries are becoming less competitive as a result of intensifying foreign competition and a rapidly rising Canadian Dollar. Closures and relocations have left a Ie of obsolete and, in many cases, contaminated lands (brownfields) in t ntown and Central Neighborhoods. Kitchener's urban retailers have fel etition of suburban shopping malls and the downtown witnessed de verall assessment during the 1990s. The city is facing a decline i rban greenfield employment lands that have been the m . I investment since the 1980s. In the face of these challenges, th economy by building . is promoting its ne talent, which will high quality inte ntinue to reinvent their . The City of Kitchener to attract investment and loyment, wealth, assessment, and environment and the economy; lIy and economically; w development; on greenfield assessment, by reclaiming core sites omic activity; and, · Building amic downtown that offers big city excitement and economic opportunity. Today, the City and its economic development partners are exploring the potential next steps in the evolution of the City's economic development strategy. As the market interest in the downtown grows, corporate and institutional partners have been developing a greater enthusiasm and vision for the future of Kitchener's economy particularly relating to the Health Sciences and Digital Media Clusters. In light of growing pressures in the City's manufacturing industry, it is necessary to identify new ways to strengthen the competitiveness of regional City of Kitchener 2007-2010 Economic Development Strategy manufacturing. Across all the city's industries, innovation is the key to our future ability to compete in global markets. Innovation, of course, hinges on the talent available to industry - something in greater demand as industry and institutions compete for the best minds. As a result, it is necessary for our economic development strategy to set innovation and attracting talent as goals not just in education, health sciences, digital media, but in manufacturing as well. The result is the 2007-2010 Economic Development Strategy, which builds on the direction and success of the 2004/5 Urban Investment Strategy. Over the next four years, the new strategy seeks to take Kitchene anomy to the next level by position the city's economy to flourish in the lIy changing global context. City of Kitchener 10 2007-2010 Economic Development Strategy B. KITCHENER IN CONTEXT - THE DYNAMIC NEW ECONOMY Our economy is continuing to evolve. Technological change continues to accelerate, further challenging firms to innovate and diversifying the economy in the process. What will the economy of the future look like? We may never be able to predict the future, but this strategy looks to anticipate and respond to economic change. It is designed to help position the city's nomy to be able to adapt and succeed as global conditions change. sample of external forces that are influencing Kitchener's economy: Constant Innovation Today's economy is in a state of con externally or streamlining internally, competitiveness while t businesses, service, support Demographic Change By 2016, Kitchener nesters and senior -170,000 more accommodation densities. Our attract growi I study showed that 26% of employers would have r permanent positions in the past six months had the s competition for talent will increase as the baby boom generation mov ugh retirement. Research also shows that recent graduates will choose first a community and then find a career. They are no longer tied geographically to a city, region or even a country. This shift has forced companies to find and follow talent. Businesses are locating in cities with a resident pool of creatively talented workers; and in cities offering the type of community amenities and lifestyles sought by their employees. Understanding how to better attract, retain and develop creative knowledge workers will keep Kitchener competitive with cities around the world. City of Kitchener 11 2007-2010 Economic Development Strategy Arts, Culture & Quality of Life Urban vitality, characterized by a full selection of cultural amenities and public art, is key to attracting talented workers. Bustling street life, vibrant entertainment and nightlife, inclusiveness and ethnic diversity are features proven to attract creative minds. Meanwhile, quality schools, parks and recreational choices attract young families. Growth Management Provincial and Regional growth strategies, as transportation demand management, will dire housing and employment to the centre of balance of residential and employment Ian competitive development costs, a thriving neighbourhoods will enable urban intensi e scale manufacturing, t land solutions. As industrial expansion, on infill development, and redevelopment of economy and downtown Employment Land Man With a limited supply of industr Kitchener has begun to supp Woolwich and Cambrid Kitchener is redefini brownfield remedi underutilized I employment ba Env A r around climate change, air quality, energy consu nd water resource protection have begun to affect ec People are beginning to choose where they live and work base al factors - by walking to work, living close to transit routes, etc. tive cities are now attracting creative workers, it's conceivable tha n Kitchener could attract environmentally conscious workers and com es. Kitchener's first step was the creation of the Local Environmental Action Fund to accelerate park and trail development, protect natural resources, urban street trees. Opportunities exist to create new funding mechanisms to support sustainable development (LEED Certified) expanding the application of the City's successful tax increment financing programs. City of Kitchener 12 2007-2010 Economic Development Strategy Transportation Demand Management Aspiring to reduce traffic congestion, commuting times greenhouse gas production and smog, municipalities are beginning to assess new ways of offering transportation services. For Kitchener, a potential rapid transit system would redefine our urban structure. Downtown and the mixed use corridors would instantly become more accessible to a larger employment pool and an audience of prospective urban dwellers. Urban Design, Quality of Place & Place A visually appealing city with bustling main streets influence where a person wants to live, and business. Kitchener has just begun to regulatory authority to create a beautiful city of private developers for their role development. Mass Collaboration New technology, which can con revolutionizing how people do redefined the shari collaborative entert . thousands of cr advance comm economic devel mass call GI Rise of the Canadian Dollar The recent rise of the Canadian dollar has created challenges in the manufacturing sector, as industries compete for international production. Increasingly, Canada is losing its competitive edge for cost-effective manufacturing. City of Kitchener 13 2007-2010 Economic Development Strategy C. ECONOMIC DEVELOPMENT VISION Our shared vision for Kitchener's economy is one where, from our past to our future, we prosper through industry, knowledge, creativity, diversity and community. D. A PROGRESSIVE PHILOSOPHY A Plan for a Healthy Kitchener states that caring and vibrant Kitchener". This forms approach to economic development. A Long-term Outlook Economic investments today a immediate results may not alwa term economic prosperity for th as well as City to respond to immediate I be in accordance with the long-term hener strives to operate with a nimble, "call to te economic opportunities. creativity and willingness to be flexible with its use of I assets and application of laws. This strategy continues ed approach to government. Environmental Leadership The City seeks to establish a position of leadership in environmentally sustainable development in creating innovative incentive programs and supporting infrastructure. This will contribute to a new urban identity as Kitchener competes for a creative and energetic new labour force. City of Kitchener 14 2007-2010 Economic Development Strategy Strategic Investments To enable the City of Kitchener to respond to strategic Economic Development opportunities, Kitchener City Council created a flexible $110 million Economic Development Investment Fund financed through a special 10-year tax levy, commencing in 2004. has enabled Kitchener to secure both Downtown university campuses, and facilitate the development of private industrial land. These kinds of projects act as catalysts for further private sector investment and translate into meaningful economic benefits in the form of jobs, redevelopment of downtown space, and new cluster ment (such as the emerging health sciences cluster). Partnerships The City of Kitchener is one player in a co in economic development is to find way the investment required to deliver assessment. While the City plays a central must act as a catalyst for other role in building an economy for facilitates extensive st extensively with th projects, such as . will capitalize on investment o Adapt by knowledge, innovation and entrepreneurship. y embraces these traits by seeking out creative new g our economy. Kitchener will learn from other cities e its own destiny with unique ideas and approaches. To this extent, the economic strategy must be able to evolve - constantly adapting to new trends and market forces. As an organization, the City of Kitchener will invest in research and innovation to ensure this strategy stays aligned with changes in the global economy. City of Kitchener 15 2007-2010 Economic Development Strategy Inclusiveness & Public Engagement The Economic Development Strategy relies on extensive ongoing public support. The City works to engage and include the on the economic development agenda in a variety of ways. The Development Advisory Committee and the Downtown Advisory Committee compliment extensive public consultation processes that explore major economic policy and program options. The City will continue to: - engage the public in the two-way communication development strategy, specific capital projects; seek out and engage creative minds who can sh opportunities; - explore mass collaboration models a constant innovation; and, - explore new communication tools t opportunity to participate and share. The City of Kitchener and its partners c The community needs entrepreneurial change. The City will create an en community-based leadership, alike, can take ownership over e City of Kitchener 16 2007-2010 Economic Development Strategy E. KITCHENER'S ECONOMIC DEVELOPMENT OBJECTIVES The City of Kitchener's Economic Development Strategy is based on two complementary ideas in economic development- creating competitive clusters and building a creative city. The strategy is backed up by a $110 million Economic D Fund (EDIF), focused on downtown revitalization and reinforced by an organizational approach that buil stakeholders to leverage resources and com . resources available through the city - sue community services and capital investment. The Kitchener Strategy has six areas of f 1. Diversifying the urban econom 2. Supporting manufacturing com 3. Creating, attracting, ret 4. Building a dynamic Do 5. Putting more contamina 6. Growing small businesse developing cluster strategies for tering the development of an Arts & Culture Cluster, omponent of talent attraction (see section 3.2). Other clusters co to emerge. The City will work with stakeholders to explore opportunities by providing research to determine if and when they should become priority clusters for investment. They include, but are not limited to: - Fashion Merchandising and Interior Design (part of a larger Arts & Culture Cluster); - Professional Design and Development - Architecture, Planning, Engineering, etc.; and, - Diverse Downtown Dining (part of a larger Arts & Culture Cluster). City of Kitchener 17 2007-2010 Economic Development Strategy 1.1 Education and Knowledge Creation Kitchener's support for the education and knowledge creation cluster represents an important step in the revitalization of Downtown. The Waterloo Catholic District School Board Administration Offices, Wilfrid Laurier Faculty of Social Work, the University of Waterloo School of Pharmacy and the McMaster Faculty of Health Sciences were successfully attracted Downtown. Together they will bring over 1500 faculty and staff and investment estimated at $200 million into Downtown Kitchener. Education and Knowledge Creation is also organizations such as the St. Louis Adult L and the Cameron Heights International schools in the Downtown include the T and CDI College, demonstrating that Kit investment in education. These kinds of institutions crea young, ambitious minds, create invention and innovation. Collecti and attract investme pharmaceutical fi Actions: for new education facilities and arise. The City will assist with facilitation, here viable opportunities exist. alth Sciences million investment in the University of Waterloo Downtown Kitchener will be the catalyst for a Life Sciences cluster, sing on Pharmaceuticals and Biotechnology. This cluster is expected to emerge from two directions. First, it is anticipated that the Research and Development activities by the faculty will support the incubation of small industry start-ups by faculty and research staff. Secondly, the campus may attract domestic and international Biotechnology/Life Science companies looking to establish a presence close to this facility. Through this process, Kitchener will benefit from the reputation, intellectual property and commercialization policies of the University of Waterloo, and its supporting programs in nanotechnology, engineering and information technology. City of Kitchener 18 2007-2010 Economic Development Strategy The City's EDGE incentives program (Encouraging Development for Growth Efficiency) will play an important role in enhancing the attractiveness of downtown property for new firms. It is anticipated that existing Downtown and Central Neighbourhood lands can be utilized for the incubation of small start-ups and fully operational enterprises. However, specific research infrastructure is required to attract research activities and effectively support the incubator function. Actions: 1.2.1) The City will work in partnership with CTT, River Hospital, St. Mary's Hospital and the lac explore ways to facilitate the growth of this profile in the health science industry. 1.2.2) The City will design and develop incubator in downtown Kitchener. laboratories, diagnostic laboratories an manufacturing; sciences Communitech, Grand local sciences industry to strategy that capitalizes on the rce and infrastructure to attract 1.3 Digital with technology. Also known as "new media" or "interac luster includes businesses operating in 3D imaging (medical, , etc.), Internet media, digital publishing, DVD/CD/Gam and digital music production. Kitchener's digital media cluster includes ranging from internationally important digital production technology companies to self-employed content creators. In a study completed in October 2006, "The State of Science and Technology in Canada," New Media was judged to have the highest potential for growth prospects, exceeded only by oil sands and related industry. Digital Media has the capacity to collaborate with, and advance, other clusters and industry sectors including advanced manufacturing businesses. A Digital Media Cluster working group has been established to explore ways to City of Kitchener 19 2007-2010 Economic Development Strategy facilitate the growth of this cluster in the Region. In association with leading businesses such as Christie Digital and Desire2Learn, the University of Waterloo and Conestoga College, formalized networking is supporting a hub of activity which accelerates research, development and commercialization. The Canadian Centre for Art and Technology (CCA T) is a research enterprise that furthers commercialization of leading edge concepts and is actively engaging global and local research with a focus on enterprise. Downtown Kitchener could become the focal point of this cluster, by attracting academic and research institutions, new businesses and talented workers. Actions: 1 .3.1) The City will continue to develop a Digit mobilize partnerships, gather business insight growth. 1.3.2) In partnership with key private s institutions, the City will explore ways media industry. Recent r Design othing retailers now operating Downtown, a aters largely to urban professionals and young Toronto, New York and Barcelona have shown an ung professionals while gentrifying main street retail ndon are both experiencing a resurgence of fashion wns. Likewise, the interior design industry should emerge in concert with the opening of the various loft condo projects. Catering to the same desires for personal style, this cluster would include both consulting services and furniture/home accessory merchandisers, such as Schreiter's Furniture. The City is working with the Kitchener Downtown Business Association and its members to develop a strategy for supporting existing retailers while attracting new retailers and designers. City of Kitchener 20 2007-2010 Economic Development Strategy Professional Design & Development The recent moves by Stantec, CH2M Hill and Robertson Simmons Architects to Downtown Kitchener have strengthened an already diverse collection of business who serve the development industry. With more than 20+ firms already operating, City initiatives could focus on strengthening and supporting the cluster, rather than growing the number of businesses. Diverse Downtown Dining There are currently more than 100 restaurants in and around Downtown Kitchener, representing more than 18 different ethnic orig' Working with the KDBA, a strategy will be developed to assist in the m and networking of the collective potential of this industry. Actions: 1.4.1) The City will explore ways to emerging clusters, such as fashion Over the past several structural adjustme prices, a strength the North Ame region has, as employme 2000. undergone a period of ompetition, rising energy sues facing the competitiveness of anufacturing employment in the change. In 2006, manufacturing aching a peak of 68,000 in the year ontinues to be a major economic driver in h 24% of the workforce being employed in to the city of Windsor in this regard. It generates value and $3.3 billion in personal income annually Despite a high profile plant closures and layoffs, the region's manufacturers have been more resilient than that of Ontario or Canada as a whole. Nevertheless, many manufacturers are feeling the pressures of an increasingly challenging international market place and are adjusting manufacturing processes and products to remain competitive. Adjustments at the firm and industry level are difficult for those affected and the community as a whole. While some manufacturers have downsized or ceased operations in recent months, others continue to adapt to the changing environment and grow, City of Kitchener 21 2007-2010 Economic Development Strategy prosper, and increase employment. However, that these new manufacturing jobs require a higher degree of skill than previously, often post secondary education or retraining. The economic development challenge is to assist firms and industries in their efforts to improve productivity and competitiveness. Innovation is key to that process. Firms and industries that embrace innovation as a mission are better positioned to succeed over time. Kitchener is committed to providing cost effective municipal services to manufacturers, and will continue to look for ways to further strengthen services. The city's economic development strategy will focus on tracting the type of infrastructure and support services that firms need to then their ability to improve both products and processes. In this area, will be building on the long tradition of innovation that has allowed i through numerous technological revolutions and economic cycles. 2.1 Corporate Visitation To better understand the needs of the b uses a targeted corporate visitation prog local businesses. These visits They provide a source of reliabl allow the business development that the department provides to t connect businesses appropriate. corporate visitation program. siness Expansion strategies have historically been focused on usiness retention based on infrastructure and land ner's business park development projects have been ilability of cost effective greenfield industrial land I ies within Kitchener's urban area are limited. In 2004, the City made the decision to shift from being an industrial land developer to partnering with the private sector to bring new lands to the market. The new approach has worked well for Kitchener. Since 2004, 60 acres of land have been developed and resold and the City has recouped its investment in these partnerships. Through this period, the economics of employment land development have changed, with per acre prices increasing from $80,000 in 2004 to over $200,000 in 2006. The result has been an increasing interest among private sector developers in meeting the needs of industrial users. City of Kitchener 22 2007-2010 Economic Development Strategy Actions: 2.2.1) The City continue its current approach to partnering with the private sector, where appropriate, to develop new employment lands and encourage intensification and infill opportunities in existing business parks. 2.2.2) The City will broaden the scope of EDIF's include investment in strategic building commercialization accelerators, needed to advance the clusters or industries. land allocation to incubators and of strategic 2.3 Innovation In 2005, the Canadian Manufacturers and entitled 2020: Building our Vision for the Fu lithe future for manufacturers is one of global networks, and the potential to source from th the best skills from around the worl needs and by innovation. It will technologies with powerful capabilities processes. It will require greater and gr need knowledge and hi manufacturing centre. We should uring excellence. aborate more in sharing best practices and ing in expertise to implement continuous · Res and r manufac · Stronger collaboration is needed between manufacturers and local technology companies. · Technology liaison officers play an important role in providing specific advice and building linkages between manufacturers, post-secondary institutions, and research centres. There should be more of them. · Manufacturers need easy access to best practice and technological and management expertise from across Canada and other countries. eachlng across institutional boundaries are needed rs, universities, colleges and research centres. lopment activities on the part of universities, colleges, ntres should be driven more by the needs of City of Kitchener 23 2007-2010 Economic Development Strategy Actions: 2.3.1) The City will facilitate multi-stakeholder discussions ways to support innovation in the City's manufacturing cluster, including: Opportunities for attracting higher levels of research and development in the Region's manufacturing sector; Mechanisms to enhance the relationship between post-secondary institutions and manufactures; and, The need for, and constitution of, a multi-stakeholder manufacturing research centre and technology accelerator to impr the accessibility of university and college resources to address tion challenges in manufacturing; Opportunities to establish a mass collabor infrastructure, that would enhance the successfully collaborate with local 2.4 Supporting Labour Force Dev In an increasingly knowledge intensiv manufacturers require access to productivity growth and innovatl out of date, creating difficulties f receiving the services requir global markets. Actions: In 2005, the CME that there was a need to build a coherent and integrated community strategy for manufacturing in the Waterloo/Wellington area to create the ability to respond to the changing needs of manufacturers (CME 2020). Such a strategy needed to involve manufacturers, all levels of government, the schools, research centres, labour groups, supporting financial and business services, as well as the commitment of the public at large. The need for this type of strategy was identified in Kitchener's 2006 Corporate Visitation and subsequently in a forum of stakeholders that met in late 2006. City of Kitchener 24 2007-2010 Economic Development Strategy Actions: 2.5.1) The City of Kitchener will continue dialogue with Cambridge, Waterloo, the Region, manufacturers and manufacturing stakeholders on the need and approach to forming a Manufacturing Task Force to build and garner public support for a regional manufacturing agenda. 3.0 Creating, Attracting, Retaining and De1/< Sustainable economic regions require talent to th based' economy. Rather than proximity to resources, businesses need to have access talent. Trends have led relocation consu "knowledge worker quotient" in compari Investment now, more than ever, goes t markets can satisfy this need for talent. In Canada, for every 2 people take their place. And this trend i competing for an increasingly sea to choose to live in a is setting the stage for the new rough new university campuses. Recent ave created new educational opportunities in to explore new partnership opportunities with , to add additional students to the Downtown co-location of new post-secondary education 3.2 Attracting Talent While not directly involved with recruitment, the City supports talent attraction agencies such as Communitech and the Waterloo Region Immigrant Employment Network. However, talented workers often choose the city they live in based on reputation and information accessed on the internet. The City must City of Kitchener 25 2007-2010 Economic Development Strategy use its electronic capabilities to ensure an appropriate image and identity of Kitchener is developed which will appeal to prospective workers. Actions: 3.2.1) The City will continue to support the talent recruitment work of agencies such as Communitech and WRIEN. 3.2.2) The City will strengthen Kitchener's appeal to the next the community and from outside of the area, by ev development marketing and communication tools. 3.3 Retaining Talent Waterloo Region graduates more than each year. The City must continually i quality of life to retain these gra regional labour force and becom Action: or 'converting' talent will become ng opportunities for a life-long learning n of talented immigrants, youth outreach and ools and business should be supported. inue to support partnerships with agencies such as WWTAB and th ion's post-secondary institutions to align business needs with training and educational services. 3.5 Arts and Culture For many years culture has been a foundation of Kitchener's civic life. It is now recognized as an essential building block of a city region's competitive advantage. Arts, culture and creative activity influence the economic prosperity of a community by engaging cultural diversity and welcoming a talented City of Kitchener 26 2007-2010 Economic Development Strategy immigrant labour force, while providing urban amenities and creative spaces that attract and retain talent. In June of 2005, Council endorsed Culture Plan II - a strategy for encouraging culture in Kitchener. Kitchener already benefits from established organizations such as Theatre & Company, Centre in the Square and the Kitchener-Waterloo Art Gallery, all located in the Downtown. Actions: The City will continue to strengthen its role in arts the possibility of establishing a multi- Downtown; · Exploring opportunities to build partnershi strategic catalytic projects; · Promoting arts and cultural event pr life of the city; · Projecting Kitchener's identity as a (ex: Cultural Capitals of Canada ap · Reviewing of the City's Cult Fun · Working with stakeholders · Supporting the development the city's cultural institutions. stage 'tectural excellence and high quality design al and other planning processes, such as ve opment. Broader design initiatives include Help er, King Street Master Plan, Mixed Use Corridor hbourhood Design initiative. Actions: 3.6.1) The City will continue to strengthen its role in urban design by: · Implementing recently approved design policies and guidelines (such as the new Downtown Design policies and the Neighbourhood Design initiative); · Exploring changes to the City's zoning bylaw to implement design objectives for Downtown, Mixed Use Nodes and Mixed Use Corridors; and, · By exploring new tools and legislative authorities of the Planning Act, such as the establishment of a peer review panel for all major developments. City of Kitchener 27 2007-2010 Economic Development Strategy 4.0 Building a Dynamic Downtown News of the pending transformation of the city centre continues to have a ripple effect that includes: new residential loft developments, plans for more housing and retail, major companies relocating to the core, and significant interest from the development community. What began in 1994 with a Mayor's Task Force, has now evolved into a Downtown Strategic Plan, new Downtown Design Policies, and a visionary investment of the Economic Development Investment Fund, in order to transform the city's downtown into ant, cosmopolitan urban centre. 4.1 Downtown Strategic Plan The Downtown Strategic Plan 2004 has the environment for investment in the urban ce implementation actions associated with: Business and Investment Urban Spaces, Neighbourhoods an Urban Vitality - Arts, Events, Residential Development e Improvements Significant to the et need for a 'quality of place,' the new Downtown Design Policies and Mixed Use Corridor Design Guidelines focus on creating a lively and livable physical environment by raising the standard for building and storefront design, while focusing municipal efforts towards improving greening the Downtown and improving major streetscapes. Investors and entrepreneurs are showing a great deal of interest in buildings and properties in and around the downtown area. It is clear that the physical streetscape, which has not been updated since the 1970s, is in need of City of Kitchener 28 2007-2010 Economic Development Strategy renovation. Improved sidewalks, lighting, urban spaces and amenities downtown will support business and consumer confidence in the heart of the city - essential to capture the full benefit of the City's investments to date in the Education and Knowledge Creation Cluster and Centre Block. Actions: 4.2.1) The City, in consultation with stakeholders, will explore expanding the fa9ade loan and grant programs, and the possibility of fa9ade improvement incentives for entire blocks. 4.2.2) In conjunction with the KDBA, DAC and EDA implement a business attraction and marketing pr retail and services to support the downt employment population. 4.2.3) Subject to development of a full b City will implement the new King Street (Detailed estimates for increased funding proposal. ) ing Street streetscape planned for ent growth in downtown business sitional period for economic investment in the the streetscape must be enhanced through increased events. This will provide an active Ive community perception and supports the investor es of development. Actions: 4.3.1) In order to current market momentum during the transitional construction phases of King Street, the City will develop an urban vitality program, which could include enhanced events, downtown ambassadors, downtown tours, etc. 4.4 City Owned Land The City is a major downtown landowner. However, much of this land is currently used for surface parking, and could be redeveloped for higher and City of Kitchener 29 2007-2010 Economic Development Strategy better purposes, such as increased residential and commercial mixed-use development. Reurbanization of these sites would bring more people, employment and vitality - not to mention assessment to the city's downtown. Under high design and environmental standards, these projects could work together to reinforce Kitchener's identity as a vibrant and sustainable city. Actions: 4.4.1) The City will initiate a plan to systematically attract investment to the City's strategic downtown properties and surface parking lots . order to advance economic development, talent attraction and endas. 5.0 Putting More Contaminated L came a e to market its financial incentives (EDGE) including hbourhood development charge rates. 6.0 Growing Small Businesses The City of Kitchener recognizes the contribution of small businesses to the local economy and as such supports the efforts of the Waterloo Region Small Business Centre (SBC) through financial and in-kind support. The mission of the SBC is to encourage and contribute to the enterprising spirit and economic City of Kitchener 30 2007-2010 Economic Development Strategy development of the community. The SBC works with entrepreneurs from pre start-up to 5 years of business life, and provides information, business consultations, and support to these business owners. To better support the business community, the City of Kitchener has streamlined Business Development services to include the SBC in order to facilitate a one- stop shop for business. With these new synergies, the SBC is positioned to provide a wide array of essential services to the small business community, and the City is able to capitalize on the benefits of self-employment and wealth creation attributed to services offered by the SBC. Actions: 6.1 .1) The SBC will continue to develop new p specific needs and requirements to ensure t of small business in the City and Region. A's Cross Culture and Community ms aimed at new Canadians who referral program recruits SBC New Canadians in a mentorship area in need for New Canadian's The SBC has developed and will Plan in 10 easy steps" which is a 10 completed business plan at the end of the City of Kitchener 31 2007-2010 Economic Development Strategy F. THE ECONOMIC DEVELOPMENT TOOL KIT The following is a list of tools that Economic Development is utilizing or could better utilize to leverage new development: Corporate Alignment Achieving Kitchener's economic development objectives requires action by a variety of City departments. For example, the Community Services Department is the leader in arts and cultural development and speci programming, while the Development & Technical Services Departm leader in urban design and streetscape master planning. Ensuring ali and coordination of all economic related initiatives will maximize paten Economic Data and Analysis Understanding the evolution of decisions and long range economic pia could lead to greater strength, divers Advisory committees, such as new trends shaping our econom economic analysis to further impro project development. as the Economic Development ategically invest in catalytic projects , social and environmental spinoffs. The City ent allocation within EDIF to ensure that it is evolving priorities. Other programs, such as and the Urban Design Budget allow the city to f this strategy. Investment Dedicated I nvestmen that ca of K" app Local achieve Partnership orking Organizations such as Communitech, CTT and the Greater KW Chamber of Commerce have mobilized and networked local businesses. with these networks will ensure a greater understanding of opportunities, and development potential. Networking with similar agencies in other cities (such as Toronto, Ottawa, etc.) and organizations at the provincial and national levels will enable a greater understanding of provincial economic trends. City of Kitchener 32 2007-2010 Economic Development Strategy Urban Development Agreements Commonly used in Western Canada, urban development agreements (UDA) strategically coordinate economic policies, resources and investments amongst various levels of government, to maximize results. For instance, Winnipeg's UDA coordinated and focused Local, Provincial and Federal funding in Downtown Winnipeg, to ensure quicker revitalization. Kitchener has been a regional leader in coordinating including the new Downtown Health Sciences Campus, and Gaukel Street. However, greater opportunity exi project based UDAs, or to coordinate overall poli Cambridge, The Region of Waterloo, The Provine Canada. Financial Incentives - The ED Through the powers of the Planning A financial incentive programs to la requirements of these type and form of Downtown redevelopment (fa9ade charge waiver, tax rebates and remediation, adaptive reuse of former toration, multi-residential development and in the city's central neighbourhoods. elines Effective urban d demonstrated its ability to attract and retain talent and companies. By articulating redevelopment visions for specific areas of our City, urban design guidelines can often stimulate development interest, coordinate public and private investments, and facilitate the creation of attractive and vibrant employment centres. Marketing Traditionally, marketing has been used to generate development interest from City of Kitchener 33 2007-2010 Economic Development Strategy external investors. Now, marketing can also playa key role in talent attraction. Utilizing local strengths and assets to establish an authentic brand, can entice knowledge workers, new immigrants, and prospective college/university students, to locate in Kitchener. New internet technologies have created opportunities to dramatically expand Kitchener's ability to communicate with young people. Urban Vitality (Special Events, Arts & Culture) Urban vitality is a proven requirement to attract and re talent for the next generations that will drive the economy. Special event enues and cultural opportunities assist in creating the urban vibrancy Better positioning Kitchener's existing festivals and cultural assets talent attraction objectives could enhance the city's appeal. City of Kitchener 34 2007-2010 Economic Development Strategy G. IMPLICATIONS FOR CITY ASSETS Responding to a changing economy requires strategic us of City assets, in order to maximize future investment and economic growth: Economic Development Investment Fund This strategy does not anticipate requiring additional million EDIF budget. Currently -$50.4 million ha additional -$55.3 million has been notionally unallocated. The following action items could 1.1 .1) Respond to opportunities for infrastructure; 1.2.2) Design and develop a business s downtown Kitchener; 1.3.3) Design and develop incubator/laboratory; and, 2.3.1) Facilitate discussion on a and technology accelerator; 3.1 .1) Continue to institutions i 3.2.2) Develop a 3.5.1) Exploring 4.2.3) Thro~gh i in media lIy attract private sector redevelopment of the roperties and surface parking lot. The following action items could require the prioritization of capital and operation budgets, or additional expenditures: Doeratina 1 .4.1) Support the growth and enhancement of emerging clusters; 2.4.1) Work in partnership to establish a mass collaboration network, or collaboration infrastructure; 2.5.1) Continue dialogue on the need for a Manufacturing Task Force to build City of Kitchener 35 2007-2010 Economic Development Strategy and garner public support for a regional manufacturing agenda. 3.2.2) Evaluate its economic development marketing and communication tools to strengthen Kitchener's appeal; 3.3.1) Implement an Urban Vitality Strategy & Action Plan; 3.5.1) Promoting arts and cultural events programming, projecting Kitchener's identity on the world stage; 4.3.1) develop an urban vitality program during construction phases of King Street; and, 4.2.4) The City, in partnership with the KDBA and other downtown stakeholders, will support the consistent operation and mainte e of an attractive improved streetscape in both the public and priv s. 4.4.1) initiate a plan to systematically attract private evelopment of the City's strategic downtown properties and sur lots. Caoital 4.2.3) implement a King Street Streetsca 4.5.1) initiate a plan to systematically at City's strategic downtown . 5.1 .1) continue to plan for redevelopment lands; implications for the reuse or for a health sciences 1.3.3) inc 2.3.1) Facil and tech 3.1 .1) Continue institutions in 3.5.1) Exploring the development of a multi-tenant arts incubator Downtown; and, 4.4.1) initiate a plan to systematically attract private sector redevelopment of the City's strategic downtown properties and surface parking lots. p and, on a multi-stakeholder manufacturing research centre elerator; co-location of new post-secondary education for, a digital media City of Kitchener 36 2007-2010 Economic Development Strategy H. SUMMARY OF ACTIONS The following section is a summary of action items listed in Section D, in precis form. For the complete wording of each action, please see Section D: 1) To Diversifv the Urban Economv, the City will: 1 .1) respond to opportunities for new education infrastructure; 1.2.1) work in partnership to facilitate the growth 1 .2.2) design and develop a business solut" in downtown Kitchener; 1 .2.3) support the commercialization by the health sciences cluster; nerated 1.2.4) work in partnership t strategy; 1 .3.1) continue to growth; solution for a digital media hancement of emerging clusters. 2.2.1) continue partnering with the private sector, where appropriate, to develop new employment lands; 2.2.2) broaden the scope of EDIF's employment land allocation; 2.3.1) facilitate multi-stakeholder discussions on: · attracting research and development in the Region's manufacturing · enhancing the relationship between post-secondary institutions City of Kitchener 37 2007-2010 Economic Development Strategy manufactures; and, · a multi-stakeholder manufacturing research centre and technology accelerator; · work in partnership to establish a mass collaboration network; 2.5.1) work in partnership to support the development, retention and recruitment of talented workers needed by the City's manufacturing industry; and, 2.6.1) continue dialogue on the need for a Manufacturi and garner public support for a regional 3) To Attract Retain and Develoo Talent, the C' 3.1.1) continue to support co-locatio institutions in Kitchener; n business needs with training and · pro · proj stage; · reviewing Cultural Funding Mechanisms; · working with implementation of Culture Plan II; and, · supporting the development of a new plan for the Civic District; and, role in arts and culture by: a multi-tenant arts incubator Downtown; t strategic catalytic projects; Itural event programming; identity as a creativity community on the world 3.6.1) continue to strengthen its role in urban design by: .implementing recently approved design policies and guidelines; .exploring changes to the City's zoning bylaw to implement design objectives; and, .exploring new tools and legislative authorities of the Planning Act. City of Kitchener 38 2007-2010 Economic Development Strategy 4) To Build a Dvnamic Downtown, the City will: 4.1.1) review and update the Downtown Strategic Plan; 4.2.1) explore expanding the fa9ade loan and grant programs; 4.2.2) work in partnership to develop a business attraction and marketing program to attract key retail and services to support the downtown's growing residential and employment population; 4.2.3) through increased funding, implement a King Plan in 2008 - 2009; 4.2.4) in partnership with the KDBA and will support the consistent operation a improved streetscape in both the public 4.3.1) develop an urban vitality prog Street; and, of King to bring more new programs that will focus on sector specific 6.1.2) continue to develop a "Business Training for Artists" program; 6.1.3) work in partnership to continue to deliver a seminar series for independent urban retailers; and, 6.1.4) work in partnership to developed programs aimed at new Canadians who are want to start and run a small business. City of Kitchener 39 2007-2010 Economic Development Strategy 12 Best Bets for New Initiatives in 2007-2008 This strategy identifies 37 new initiatives. The following represents the top priority initiatives, within each area, that the City will focus on for the following 18 months: To Diversify the Urban Economy, the City will: 1 .2.2) design and develop a business solution for a he in downtown Kitchener; and, knowledge workers ction and marketing program to attract key treet Streetscape Master Plan in 2008 - 2009; and, 4.4.1) initiate a to systematically attract private sector redevelopment of the City's strategic downtown properties and surface parking lots. To Put Contaminated Lands Back to Work, the City will: 5.1.1) continue to plan for and seek out new investment of urban redevelopment lands; 5.1.2) continue to work with other levels of government to bring more resources to play in brownfield renewal; City of Kitchener 40 2007-2010 Economic Development Strategy To Grow Small Businesses, the Small Business Centre will: 6.1.1) continue to develop new programs that focus on sector specific needs. City of Kitchener 41 2007-2010 Economic Development Strategy I. BIBLIOGRAPHY 1) 20/20 the Future of Manufacturina in Canada. IRAP. Ottawa: Canadian Manufacturers & Exporters, 2005. in Canada's Technoloav Trianale. Toronto: SHI 3) Brender, Natalie, Marni Cappe, From 6) 7) 8) International Business Costs. 9) Cortright, Joseph. Makina Sense of Clusters: Reaional Comoetitiveness and Economic Develooment. The Brookings Institution Metropolitan Policy Program. Washington: The Brookings Institution, 2006. City of Kitchener 42 2007-2010 Economic Development Strategy 10) Dixon, Chantelle, Silvia Wright, and Sandy Curzon. Downtown Monitorina Reoort. Downtown Community Development. Kitchener: City of Kitchener, 2006. 11) Elliot, William. CTT 2007 Business Plan. Canada's Technology Triangle Inc. Waterloo: CTT, 2007. 12) 13) and Maxim Armstrong. Into 27 Canadian of Canada. Ottawa, 14) 16) Natalie Brender. Canada's Hub Cities: a Drivina Force of the National Economv. Ottawa: The Conference Board of Canada, 2006. 18) Lewis, Everton. Global Investment Trends and Toronto's Comoetitive Positionina in the ICT Sector. Toronto Region Research Alliance. IBM City of Kitchener 43 2007-2010 Economic Development Strategy Global Business Servies, 2006. 19) Manufacturina 20/20 - WaterloolWellinaton Reoort. Canadian Manufacturers & Exporters. Ottawa, 2004. 20) Pitts, Gordon. "Lessons From Kitchener-Waterloo." Globe and Mail 23 Apr. 2006. 25 Apr. 2006 <http://www.globeandmail.com>. 21 ) City of Kitchener 44