HomeMy WebLinkAboutCAO-07-048 - Creating a Culture of Safety for Kitchener - Future Search Summary & Next Steps
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Report To: Finance and Corporate Services Committee
Date of Meeting: October 15, 2007
Submitted By: Shelley Adams, Director, Community and Corporate Planning
Ext. 2476
Prepared By: Shelley Adams, Director, Community and Corporate Planning
Ext. 2476
Wards}Involved: All
Date of Report: October 8, 2007
Report No.: CAO-07- 048
Subject: Creating a Culture of Safety for Kitchener: Future Search
Summary and Next Steps
RECOMMENDATION:
For information and discussion.
BACKGROUND:
In October 2006, Council received and adopted "A Plan for a Healthy Kitchener, 2007-2027"
~P4HK} as the community's vision for twenty years into the future. P4HK provided a unified
strategic approach to key areas essential to the health and vitality of the City of Kitchener. It
articulated priorities identified in consultation with the community -quality of life, leadership and
community engagement, diversity, downtown, development, and the environment. And it
provided high level recommendations for action in each of these areas to be completed over the
next 4 years, 2007-2010, the term of the current Mayor and Council.
With respect to community safety and crime prevention, A Plan for a Healthy Kitchener puts
forth two specific recommendations:
1. That the City work with its many partners -individuals, families, neighbourhoods,
organizations and all orders of government - to create a culture of safety, through social
development and through increasing the capacity of communities to discuss, define, and
address their shared concerns; And,
2. That the City continues to focus resources, and create partnerships, to address the issue
of safety perception in the downtown.
Embedding community safety and security -prevention through enforcement -into service
delivery approaches and practices is a way of doing business for this corporation. Primary
prevention manifests in social and community development, citizen inclusion, land-use planning
and environmental design, addressing crime at its root. The implementation of the City's Safe
and Healthy Advisory Committee and Downtown Strategic Plan annual workplans aim to
address current safety issues and anticipate future concerns, preventing them by intervening
now. Other of Council's Advisory groups -regarding economic development and arts and
culture, for example -address community safety at its roots, by creating an economically and
culturally vibrant community. As well, the City's enforcement services -security, bylaw,
licensing, fire and building inspection -contribute significantly to the community's sense of well-
being and quality of life by acting in partnership with citizens, community organizations and
other enforcement agencies to fix problems and prevent others from occurring in the first place.
Clearly, there are many eyes on -and substantial energy going into -community safety and
crime prevention in the City. Nonetheless, there is always more to be done! Earlier this year,
the Office of the Mayor and Council hosted a meeting of Police, Police Services Board Chair,
Regional Chair, Kitchener Downtown Business Association, and City staff (bylaw, downtown
and community planning} regarding specific bylaw, enforcement and social issues occurring in
the core and suburban neighbourhoods -issues that, if left unaddressed, could negatively
impact our community for the long-term. As aresult, atime-limited, enforcement-oriented
project was initiated, with good success.
What was also recognized at that meeting, however, was the need for a more complete
approach; best practise evidence shows that viable results from community safety efforts will
only be achieved if all of the dynamic forces within the community are engaged and work
together. All institutions, organizations, community groups and citizens have a role to play.
Elected officials and members of political advisory groups, however, can play a particularly
powerful role in fostering joint action and coordination. And so, the idea for Creating a Culture
of Safety for Kitchener was born .
The Office of the Mayor and Council, the City's Safe and Healthy Advisory Committee, and
Compass Kitchener, agreed to co-host a large scale, multi-stakeholder community meeting with
this goal in mind. The "future search" approach, facilitated by Threshold Inc., was chosen
because it is grounded in principles that intend to balance process with outcomes; create a
learning environment that actions will evolve out of, while providing an atmosphere for
participants to experience the "whole of community", in all of its complexities, and to develop
relationships for future collaborations.
A small planning group of community members, Councillor Vrbanovic and staff from across the
corporation worked with consultants to plan the September future search. Approximately 100
community members were personally invited -specifically identified by the planning committee
because of skill, knowledge, experience and perspective - to participate in defining and
designing a culture of safety for the City of Kitchener.
REPORT:
On September 20 and 21, 2007, the City hosted Creating a Culture of Safety for Kitchener; a
Future Search Forum at The Children's Museum. Community members, from core and urban
neighbourhoods, were invited to meet together with business, landlords, human services, multi-
cultural organizations and coalitions, police, youth, bylaw and fire, municipal and regional staff,
and politicians from municipal government. The desired result; a 4-year, multi-sectoral action
strategy focused on community safety and crime prevention for the City of Kitchener.
With this goal in mind, the forum brought the community together to achieve the following
outcomes:
^ Develop a shared vision/definition of a safe community.
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^ Enhance existing and develop new collaborations, relationships and mechanisms for
citizen engagement and communication that are inclusive of the diversity of citizens and
other stakeholders in our community.
Identify priorities for practical initiatives that can be accomplished in one, five and ten
years that will move Kitchener towards the shared vision of a safe community.
^ Identify which members of the community will be responsible for taking action on specific
initiatives
Future search is a process that asks participants to spend time understanding and discussing
the past and the present in order to plan for the future. Importantly, future search asks "what
are the great things happening now that can be built upon?" Individual participants contributed
significantly to constructing this foundation by sharing information about current activities and
initiatives across Kitchener - in neighbourhoods, across organizations, within specific
communities, and so on. In addition, a panel of community members spoke regarding local
approaches, past and present, to spark thinking about what more could be done:
Cherry Park Neighbourhood Association told the story of reclaiming their
neighbourhood space and their sense of community safety by addressing youth
issues. This, through social development efforts that included opportunities for youth
mentoring, community beautification projects and simple relationship building.
The Waterloo Region Police Service spoke to the "integrated model of crime
prevention", or Who leads what, and when?, describing the philosophy of community
policing, past and recent mobilization efforts, and some of the challenges
experienced in translating the theory into the day-to-day activities of policing.
The Kitchener Downtown Community Collaborative, a group of cross sector
representatives that came together to address concerns about (and targeted at}
people who are marginalized and therefore at greater risk of involvement in crime
and/or victimization. Much success has been achieved for street involved individuals,
through outreach, attachment to services and supports, individual and public
education, and liaising with business. There remains work to be done and the
collaborative is currently in a transitional stage, redefining its role and membership.
The outreach component, however, has found a solid home with the Working Centre
and has expanded part time into Waterloo.
Planning for Safe Neighbourhoods -the application of healthy urban design
guidelines and the consideration of best practises in community development before
new urban developments are built and as part of revitalization efforts of existing
neighbourhoods is key to community health and well-being. Local and other urban
area applications -with both negative and positive impacts -were presented as
examples.
The next step involved visioning for our collective sense of a "safe Kitchener" of the future.
Specifically; what does that picture look like? Who are the key players -usual suspects and
new faces - in making our picture of a desired future reality? Participant groups described their
"picture" in many creative ways -visuals, poems, Rap lyrics, and song -and shared the
responsibility of communicating it to the rest of the people in the room.
Finally, to action. The last half-day was spent identifying particularly compelling areas to focus
on in addressing current issues and on the prevention of problems in the future. Nine work
groups organized and met to consider, vise a vie their "problem", short and long-term action
toward our culture of safety agenda. Action Plans were completed and, viewed cumulatively,
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suggest apathway -albeit as yet uncharted and unpaved - to community safety and security as
envisioned for the future of Kitchener. Plans span the spectrum -from looking after children in
their homes, through inter-cultural education and conversation, through lights, streetscape
improvements and more events in the downtown, to new and improved bylaws that will address
behavioural and property issues more effectively than present methods and tools. Attached is
a summary chart of the action plans for quick reference information. A complete listing and full
presentation of action plans can be found on our website,
http://www.kitchener.ca/city hall/safety culture.html.
Next Steps
Over the next few weeks, City staff will endeavour to pull in the threads -sew the action plans
together, if you will -and consider the "big picture" for completeness. We will work with the
Safe and Healthy Advisory Committee meeting October 16th} and the Creating a Culture of
Safety Planning Committee meeting October 22nd} in so doing. With input incorporated, we
will return to Council, in late Fall, with a report seeking approval for our next steps (City specific
action items} and also provide suggestions on how we might support other stakeholders in
moving forward their own actions.
Finally, the City will host afollow-up meeting with all future search participants to ensure the on-
going flow of information, resources, and ideas between stakeholder groups, to share updates
regarding actions to date on the plans developed at the September 2007 forum, and to plan
further activities as required. This gathering will likely occur early in the new year.
Even as we move through our own processes here at the City of Kitchener, others who
participated have begun work on the plans they developed and committed themselves to at the
future search! For example, the group looking to create safe homes for all Abuse and
Accountability Action Group} will be tapping the newly formed "future search" network to
distribute the purple ribbons to mark October as Child Abuse Prevention Month. The
Collaborations Action Group has already begun its collection of best practices information and
the portal to this information is under construction on our local Community Safety and Crime
Prevention Council's website (www.preventingcrime.net}. Plans for a youth forum have been
incorporated into CSD's Program and Resource Services' youth strategy, currently under
construction. Conestoga College has involved the City in delivering a RESPECT workshop
open to youth, staff and neighbourhood volunteers. City Council and staff are working with a
neighbourhood, the WRPS, Public Health and the Community Safety and Crime Prevention
Council staff, via the integrated model, to address a community's concerns about criminal and
anti-social behaviours of some individuals that makes others feel unsafe and insecure in their
own neighbourhood. And Council will be asked to consider funding fora "Downtown
Ambassador Program" for the Summer of 2008. Stay tuned for further updates!
Observations and Early lessons learned
A "usual" future search takes place over 2-and-a-half-days, a challenging time commitment for
anyone and a perceived impossibility for a good many of the players we wished to have take
part in Creating a Culture of Safety for Kitchener -political representatives, business owners,
citizen volunteers, staff from the City, other provider agencies and so on. Early discussions
indicated that participation would likely not occur under such substantial time requirements and
the decision was made to shorten the process to two full days of work. In so doing, however,
we shortened the time usually dedicated to action planning and refining of those plans for easy
implementation.
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Under the best circumstances, the balance between process and task is a tension, due to
individual and community history, perspective, experience and preference. We too, felt this
tension. Many participants came to the future search with good understanding of the issues,
history to share about what has worked and what hasn't, and ideas to propose for the future.
Others, however, were "in the room" for the very first time, needing to share previously unheard
stories, and provide observations and suggestions that challenged some of the current thinking
and service approaches. What can be lost, in such situations, is that this tension creates action.
A defining aspect of future search processes is the involvement of a good cross-section of the
whole community, a requirement that the planning group met and exceeded, in the eyes of
numerous participants. We benefited from extremely high participation of citizens from
traditionally under-represented groups at community planning tables -people of the First
Nation, visible minorities, the GLTBQ community and young adults, as examples. We have
made a commitment to build on this success, keep the conversations going and continue to
engage the whole community in creating our future -together.
A further defining aspect of Future Search conferencing is the follow-up on action-planning and
implementation. Staff will work with the action groups, Safe and Healthy Advisory and the future
search planning committee in the months to come in implementing, evaluating and
communicating progress toward our strategic goal of a safe and healthy community.
FINANCIAL IMPLICATIONS:
The ongoing community safety and crime prevention policy, planning and programming
activities of the City are funded through approved operating and capital budgets. Any programs
or initiatives requiring funding will be considered through the budget process. Requests for
seed funding of initiatives arising from action plans may be received and can be considered
through the usual City grant process. In addition, we will work with community members to
identify and access outside sources of funding and in-kind resources.
COMMUNICATIONS:
As you are aware, the Planning Committee decided to invite the press for the future search's
opening and closing remarks only, and exclude them from the rest of the 2-day event. This
decision was taken in respect of anticipated participation of people from very marginalized
groups, with little or no experience with large meetings, and with stories to share, if they so
chose, of a highly personal and sensitive nature. We wanted to forum to be as safe as possible
for this group's participation. In the end, we were unable to provide that safe environment, as
these same invited citizens declined participation. Engaging marginalized groups in discussions
about solutions remains a priority action item and will be considered further with the planning
committee, as a start.
A full communications plan will be included as part of the final report to Council, developed in
consultation with Safe and Healthy and the planning group in the upcoming weeks. In the short-
term, the web-site, email lists and communications within and between participant action groups
will be utilized as avenues to share information and results of actions to date.
CONCLUSION:
A participant in Creating a Culture of Safety for Kitchener sagely -though unwittingly -provided
an apt conclusion for this report when noting an observation about the days' activities. The
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situation: the creative presentation of each small group's vision of a desirable future for
Kitchener. The observation: "the easy thing is to do nothing". It takes participation. It takes
work. And it will take the work of many to create the best response, to build the safe and
healthy community described as Kitchener's future.
Shelley Adams, Director Carla Ladd, CAO
Community and Corporate Planning
6
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