HomeMy WebLinkAboutCSD-08-007 - Joint Accessibility Plan 2008 (Ontarians With Disabilities Act, 2001).~- ^ ~ , ^
~ITCHEI'~~E
Community Services
Report To: Finance and Corporate Services Committee
Date of Meeting: January 28, 2008
Submitted By: Mark Hildebrand, Interim Director, Community Programs and
Services (ext. 2687}
Prepared By: Kelly Steiss, Inclusion Coordinator (ext. 2226}
Wards}Involved: All
Date of Report: January 9, 2008
Report No.: CSD-08-007
Subject: JOINT ACCESSIBILITY PLAN 2008
~ONTARIANS WITH DISABILITIES ACT, 2001}
RECOMMENDATION:
That the 2008 Accessibility Plan attached to the Community Services Department report
(CSD-08-007 be adopted as the Annual Accessibility Plan for 2008 for the City of
Kitchener in accordance with the Ontarians with Disabilities Act, 2001; and further,
That should the City of Waterloo, the Township of Woolwich, the Township of North
Dumfries and the Township of Wellesley adopt the said Accessibility Plan, the Plan shall
be a "Joint Accessibility Plan" with the participating municipalities.
BACKGROUND:
In accordance with the requirements of the Ontarians with Disabilities Act, 2001 (ODA)
legislation, an annual Accessibility Plan is prepared and subsequently made available to the
public.
Since 2003, the City of Kitchener, jointly with the City of Waterloo, the Township of Wellesley,
the Township of Woolwich and the Township of North Dumfries has prepared annual
accessibility plans in compliance with the provincial legislation.
REPORT:
The Joint Accessibility Plan 2008 (the 2008 Plan) was prepared by the Joint Staff Steering
Group of the Cities of Kitchener and Waterloo and the Township of Woolwich, the Township of
Wellesley and the Township of North Dumfries.
Information on the City of Kitchener initiatives and achievements was provided and reviewed by
the various departments and staff associated with each initiative.
Report No.CSD-08-007
Page 2
At the December 20, 2007 meeting of the Grand River Accessibility Advisory Committee, the
Committee had an opportunity to review the Plan and provide feedback on the 2007
accomplishments and advise on the 2008 initiatives. On January 24, 2008, the Plan will be
presented to the Grand River Accessibility Advisory Committee for a motion to endorse the
Plan.
FINANCIAL IMPLICATIONS:
Those initiatives, such as the recommendations that will come out of the accessibility audit, will
have some attached costs. In 2006, Council approved the allocation of $100,000/year for the
years 2007-2011 into a Corporate Accessibility Fund to respond to corporate wide accessibility
issues.
COMMUNICATIONS:
The Plan will be made available to the public in print copy, posted on the City of Kitchener and
participating municipality web sites and in municipal facilities. Alternate formats Braille, large
print, audio tape, etc) will be made available upon request.
Mark Hildebrand, Interim Director
Community Programs and Services
2008
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Joint Plan 2008
TABLE OF CONTENTS
Executive Summary
Introduction
Background 3-4
- Ontarians with Disabilities Act, 2001 3
- Accessibility for Ontarians with Disabilities Act, 2005 3-4
Grand River Accessibility Advisory Committee 4
- Membership 4
- Staff Contacts 4
Municipal Highlights
Cities of Kitchener and Waterloo 6-18
- 2007 Goals and Initiatives 7-14
- 2008 Initiatives 15-18
Township of North Dumfries 19-25
- 2007 Goals and Initiatives 20-23
- 2008 Initiatives 24-25
Township of Wellesley 26-32
- 2007 Goals and Initiatives 27-31
- 2008 Initiatives 32-33
Township of Woolwich 34-41
- 2007 Goals and Initiatives 35-39
- 2008 Initiatives 40-41
Joint Plan 2008
2008 JOINT ACCESSIBILITY PLAN
OF THE CITIES OF KITCHENER AND WATERLOO AND
THE TOWNSHIPS OF NORTH DUMFRIES. WELLESLEY AND WOOLWICH
EXECUTIVE SUMMARY
This report was prepared to meet the obligations of the Ontarians with Disabilities Act (ODA,
2001), and the Accessibility for Ontarians with Disabilities Act (AODA, 2005). It is the 2008
Joint Accessibility Plan of the Cities of Kitchener and Waterloo and the Townships of North
Dumfries, Wellesley and Woolwich. Throughout the document, it will be referred to as the "Joint
Plan".
INTRODUCTION
The Joint Plan describes the actions each of the participating municipalities took in 2007 and
the areas to be reviewed, including measures and actions, in 2008. The municipalities are
proud to present the Joint Plan and to report on the steps that are being taken to identify,
remove and prevent barriers to accessibility in our communities.
BACKGROUND
Ontarians with Disabilities Act of 2001
The Ontarians with Disabilities Act, 2001 (ODA) was passed into law by the Ontario Legislature
on December 4, 2001. The purpose of the Act is "to improve opportunities for persons with
disabilities and to provide for their involvement in the identification, removal and prevention of
barriers to their full participation in the life of the Province". The ODA applies to all
municipalities, hospitals, district school boards, colleges, universities, public transportation
organizations, the Ontario Government, ministries and agencies.
The ODA requires municipalities to prepare annual accessibility plans and to get advice from an
accessibility advisory committee on the contents of the plan. The purpose of the plans is to
identify, remove and prevent barriers to accessibility in each municipality's by-laws, policies,
practices and services. The accessibility plan must be made available to the public.
Municipalities with populations of 10,000 or fewer persons are required to consult with persons
with disabilities on the content of their annual accessibility plans. Municipalities with populations
in excess of 10,000 persons are required to establish accessibility advisory committees. As
reflected in Waterloo Region, municipalities are permitted to work co-operatively to establish
joint accessibility advisory committee. The name of the accessibility advisory committee serving
the Cities of Kitchener and Waterloo and the Townships of North Dumfries, Wellesley and
Woolwich is the Grand River Accessibility Advisory Committee (GRAAC).
Accessibility for Ontarians with Disabilities Act of 2005 (AODA)
The AODA received Royal Assent in the Ontario Legislature in June 2005. The AODA will focus
on improving accessibility in areas such as buildings and spaces, employment, customer
service, communications and transportation in the private, government and broader public
sector. The AODA intends to:
Joint Plan 2008
• achieve an accessible Ontario on or before January 1, 2025;
• establish and implement mandatory and enforceable accessibility standards to be achieved
within five years or less;
• maintain municipal accessibility advisory committees such as GRAAC.
The ODA 2001 will eventually be repealed with all regulations for the AODA are in place.
Staff of the participating municipalities will monitor the progress of the AODA regulations and
provide timely updates to GRAAC and other municipal staff.
GRAND RIVER ACCESSIBILITY ADVISORY COMMITTEE
Membership
The Grand River Accessibility Advisory Committee advises the participating Councils on the
preparation, implementation and effectiveness of the Joint Plan. The Councils also seek advice
from GRAAC on the accessibility of buildings, structures or premises that the municipalities
purchase, build, renovate or lease as municipal capital facilities. GRAAC also reviews site
plans and drawings for new municipal buildings or developments (Section 41 of the Planning
Act) that the Committee selects.
GRAAC and its sub-committees could not operate without the dedicated efforts of the
volunteers who sit as voting members. The Cities of Kitchener and Waterloo and Townships of
North Dumfries, Wellesley and Woolwich appreciate the time and energy of GRAAC members
who, in 2007, included: Taposhi Batabyal, Sharon Ward-Zeller, Chris Douglas, Brad Ullner,
Carol Moogk-Soulis, Frank Groenestege, Gail Brunsdon, Ian Ardill, James Hunsberger, Saul
Herzog, Sharon Giles, Susan Harkins, Mary Beth Hunter and Gordon Cummer.
Staff CONTACTS
GRAAC operates with the support of staff representatives from each of the participating
municipalities. The following staff members support GRAAC and may be contacted for
additional information relating to the Joint Plan, the Grand River Accessibility Advisory
Committee or the local municipalities:
CITIES OF KITCHENER AND WATERLOO -Kelly Steiss, Inclusion Co-ordinator
200 King Street West, 7th floor, Kitchener, ON N2G 4G7
(519) 741-2226 or ~ ° ®~ ~~®~~® ~r.c
TOWNSHIP OF WOOLWICH - Valrie Hummel, Deputy Clerk
P.O. Box 158, 69 Arthur Street South, Elmira N3B 2Z6
(519) 669-1647, Ext. 239 or i . ~ ~'~ ~ ~ °-
TOWNSHIP OF WELLESLEY
4639 Lobsinger Line, R.R. #1, St. Clements, ON NOB 2MO
(519) 699-4611 or ; .~ ~ v_ a ~ _i _ e ~. _
TOWNSHIP OF NORTH DUMFRIES -Darryl Denny, Chief Building Official
Township of North Dumfries, 117 Greenfield Road, R.R. #4 Cambridge, ON N1 R 5S5
(519) 621-0340 or it _ t s i rt r ~e.c
Joint Plan 2008
MUNICIPAL HIGHLIGHTS
The following chart provides population and highlights of the municipalities participating in the
Joint Plan.
Municipality First Established Population Municipal Government
Kitchener 1799 as Sand Hills 214,000 Ma or and 6 Councillors
Waterloo 1816
as Townshi of Waterloo 114,700 Mayor and 7 Councillors
Woolwich* 1816 19,570 Ma or and 4 Councillors
Wellesle ** 1843 9,635 Ma or and 4 Councillors
North
Dumfries*** 1863 9,063 Mayor and 4 Councillors
* The Township of Woolwich consists of a variety of small towns and villages including Elmira,
St. Jacobs, Conestogo, West Montrose, Breslau, Bloomingdale, Heidelberg, Maryhill, Floradale,
and Winterbourne. The municipal offices are located in the downtown core of Elmira.
**The Township of Wellesley consists of a variety of small towns and villages including
Wellesley, Linwood, St. Clements, Hawkesville, Heidelberg, Kingwood and Bamberg.
***The Township of North Dumfries consists of a variety of small towns and villages including
Ayr, Roseville, Branchton and Clyde.
Joint Plan 2008
CITY OF KITCH EN ER
CITY OF WATERLOO
2007 GOALS AND ACTIONS
2008 INITIATIVES
Joint Plan 2008
CITY OF KITCHENER, CITY OF WATERLOO
2007 GOALS AND ACTIONS
1. INFORMATION/COMMUNICATION BARRIERS
(A) ACCOMMODATIONS FOR PERSONS WHO ARE DEAF, DEAFENED OR HARD OF
HEARING IN MUNICIPAL SERVICES
Goals:
Kitchener
• To carry out a "needs" analysis for American Sign Language (ASL) Interpreters at
municipal Public Meetings
• To establish formal practices to accommodate persons who are deaf, deafened or
hard of hearing in municipal services.
Waterloo
• To train Committee Administrators and Committee Chairs on how to appropriately
conduct a meeting when there is someone who is deaf, deafened or hard of hearing
present
• To develop a policy on ASL availability at public meetings
• To identify key public meetings throughout the year and advise Canadian Hearing
Society to try and secure ASL interpreters.
• To incorporate ASL information on public communications that ASL Interpreters may
be available upon request.
Actions:
Kitchener
• Clerk's Office took on the responsibility to ensure that the portable FM system units
are properly maintained and have developed asign-out system.
• All Committee Administrators for all standing and Advisory Committees were offered
training from the Canadian Hearing Society on how the FM system works and
appropriate meeting etiquette when an FM system is being used.
• Council members and Chairs of Advisory Committees were offered training from the
Canadian Hearing Society on appropriate meeting etiquette when there are
individuals who are deaf, deafened or hard of hearing present at a meeting.
Waterloo
• Written instructions were made available and provided to Mayor or Chair and other
members of Council when an ASL interpreter is present.
• ASL interpreters will be engaged on request. When possible, agenda items may be
deferred to accommodate request and allow time to schedule an ASL interpreter.
• Information on ASL availability to be included on public communications (delegation
pamphlet distributed with zoning/development circulations and available in Council
Chambers), advertising and on City website by year-end
Joint Plan 2008
Cities of Kitchener and Waterloo - 2007 Goals and Actions
Municipal Department Responsible
• City of Kitchener -Legislative Services
• City of Waterloo -Clerks and Corporate Services
(B) CORPORATE COMMUNICATIONS -ALTERNATE FORMATS
Goals:
• To provide municipal information in "alternate formats" to residents with disabilities.
• To explore the option of TextNet for the Corporation. TEXTNET - a telephone service
that integrates the telephone network, the local data network and the Internet to
provide fully accessible text (TTY) communications for the deaf and hard of hearing.
TEXTNET is a communication system for "real time" text chat and text messaging.
Actions:
Kitchener
• Initial meetings have been organized regarding TextNet and how it will allow the
Corporation to provide for better customer service to those who are deaf, deafened
or hard of hearing.
Waterloo
• The Corporation currently has 16 TextNet locations which were installed in May
2007. This service will allow the City of Waterloo to become more accessible by
phone to all customers who use TTY (text telephones) machines due to being deaf,
deafened, or hard of hearing.
Municipal Department Responsible
• City of Kitchener -Clerks
• City of Waterloo -Clerks and Corporate Services
2. TECHNOLOGICAL BARRIERS
(A) WEBSITE ACCESSIBILITY
Goals:
• To assess the municipalities' websites for accessibility to persons with disabilities.
Actions:
Joint:
• Meetings were held to discuss and problem-solve web accessibility issues.
• Presentation to GRAAC regarding compliance with W3C standards and the plans to
meet with compliance in the future which may involve a re-design of the site
Kitchener
• New web page creation now involves making sure links are more descriptive (i.e. not
just "click here")
• Widespread use of informative ALT tags on web images, which allow a text
description alternative for the replacement of image
Joint Plan 2008
Cities of Kitchener and Waterloo - 2007 Goals and Actions
• Minimizing table use for web page layout. Using table for layout purposes interferes
with electronic readers' abilities to interpret a web page properly.
• Simpler HTML code is now being used for page display.
Waterloo
• Applied the W3C checklist to identify areas of opportunity to improve accessibility.
Municipal Department Responsible
• City of Kitchener -Information Technology
• City of Waterloo -Information Systems and Waterloo Public Library
3. POLICY/PRACTICE BARRIERS
(A) CONSIDERATION OF ACCESSIBILITY IN GRANTS AND SERVICES TO
COMMUNITY GROUPS
Goals:
• To review, as part of the larger project with the Community Investment Strategy
process, existing municipal grants and services to community groups in order to
incorporate a statement of accessibility with regard to persons with disabilities.
Actions:
Kitchener
• Currently reviewing the Community Investment Strategy. This initiative will fit in with
the roll out of this strategy.
Waterloo
• Encouraged other programs to incorporate an "accessibility" statement with respect
to their department's issue of grants and services
Municipal Department Responsible
• City of Kitchener -Community Services
• City of Waterloo -Recreation and Leisure Services
(B) RECREATION AND ACCESSIBILITY
Goals:
• To work with individuals and community groups and agencies to identify recreation
gaps and needs for individuals with a disability so as to plan for recreation services
and opportunities in the municipality.
Joint Plan 2008 9
Cities of Kitchener and Waterloo - 2007 Goals and Actions
Actions:
Joint
• Distributed surveys to participants in the summer programs regarding their
awareness of municipal services for persons with a disability in municipal recreation
programs. Received surveys and coordinated feedback.
• Identified gaps and plans for improvement to include an improved marketing
strategy, training for staff regarding disability awareness (which is congruent with the
requirements of the Customer Service regulation) and an evaluation component will
be added to all services for persons with a disability.
Municipal Department Responsible
• City of Kitchener -Community Services
• City of Waterloo -Community Services
(C) SPECIAL EVENTS
Goals:
• To identify barriers to municipal special events.
• To create a tool kit so as to plan for accessibility at special events
Actions:
Joint
• Staff from Kitchener and Waterloo developed a checklist identifying areas that need
to be addressed during special events. This checklist was used at the Uptown
Country Music Festival and at Cruisin' on King.
Municipal Department Responsible
• City of Kitchener -Community Services (Special Events)
• City of Waterloo -Special Events
(D) EMPLOYMENT
Goals:
• To identify barriers to employment for persons with disabilities and subsequently
review current municipal employment policies and practices.
Actions:
Joint
• Established an Employment Committee - as a Joint Committee of Kitchener,
Waterloo, Guelph, Cambridge and the Townships of Woolwich, Wellesley and North
Dumfries. Meetings were held with a variety of service providers including the
Canadian Hearing Society, CNIB and Conestoga College -Office for Students with a
Disability to discuss barriers to employment.
Joint Plan 2008
Cities of Kitchener and Waterloo - 2007 Goals and Actions
Kitchener
• Implemented a standard question when calling applicants to schedule an interview if
any accommodations are required.
Municipal Department Responsible
• City of Kitchener -Human Resources
• City of Waterloo -Human Resources
(E) SNOW CLEARANCE
Goals:
To review snow clearance policies and practices in order to improve mobility for
residents with disabilities.
Actions:
Joint
• Continued to include information about clearing snow to help improve access for
people with disabilities.
• Able to provide a list of agencies that can assist with snow clearance for those
unable to do it themselves.
• Staff participated in discussions with members of the community, including GRAAC
members to discuss snow clearance issues as well as options to improve the issue.
Kitchener
• Undertook a process to modify enforcement and snow removal procedures that
would reduce the amount of time between the initial notification of a violation and the
point at which a sidewalk is cleared.
• Developed a series of fines that can be imposed for non-compliance in addition to
the actual removal.
Waterloo
• Waterloo continues to proactively enforce the snow clearing requirements of our by-
law through hiring Snow and Ice Inspectors. These Inspectors patrol chronic areas
of the city where residents/property owners continually (annually) fail to abide by the
requirements of our by-law. One notice is issued that requires property owners to
clear their sidewalk within 24 hours. After that time expires, a City Crew attends and
clears the sidewalk down to the bare pavement. The property owner is invoiced for
the equipment and labour required clearing their sidewalk. Unpaid invoices are
added to the municipal taxes for that property.
• City of Waterloo continues to implement recommendations of winter maintenance
report as approved by Council. City of Waterloo sidewalk snow clearing priorities are
as follows:
^ Sidewalks in front of City property,
^ Access sidewalks to City property and for operator/equipment safety
Joint Plan 2008
Cities of Kitchener and Waterloo - 2007 Goals and Actions
^ Highway over pass sidewalks
^ Sidewalks adjacent back-lotted properties
^ Block to Block walkway links
^ Current chargeable sidewalks
^ Park pathways that are school routes only -all others are posted "No Winter
Maintenance".
^ Bus stops for the Region of Waterloo - in Waterloo only.
• City of Waterloo Staff training occurred regarding avoiding snow loading in front of
accessible parking stalls in city owned parking lots.
• Where City of Waterloo maintains sidewalks, ensure sidewalk drop curbs are
thoroughly cleared. This practice will continue, however our priority will be to get all
long runs open first i.e. sidewalks along the main arterial roads such as Weber,
Davenport, Northfield, University, Fischer Hallman, Ira Needles, Erb, etc. and then
staff will return to widen ramps.
Municipal Department Responsible
• City of Kitchener -Community Services (Operations), Corporate Services (Bylaw
Enforcement), Communications
• City of Waterloo -Public Works, Bylaw
(F) DESIGNATED PARKING FOR PERSONS WITH DISABILITIES
Goals:
• To review the Designated Parking for Persons with Disabilities by-laws for
accommodation.
• To create an inventory of the compliance with the current by-laws for Designated
Parking in municipal lots.
• To follow-up on the recommendations of the Accessibility Audit with respect to
parking.
Actions:
Kitchener
• Has completed the inventory of designated parking in municipal lots.
• Undertook a review of municipal lots to ensure that all designated spaces comply
with the by-law requirements
• Initiated a review of the City's parking by-law.
Waterloo
• Undergoing a study of municipal lots in regards to accessible parking spaces to
determine the quality, quantity and proper placement of accessible parking signage
for enforcement purposes
Municipal Department Responsible
• City of Kitchener -Bylaw Enforcement, Development and Technical Services,
Community Services (Enterprise -Parking)
• City of Waterloo -Bylaw Enforcement, Public Works Services (Parking)
Joint Plan 2008
Cities of Kitchener and Waterloo - 2007 Goals and Actions
(G) ACCESSIBLE DESIGN GUIDELINES
Goals:
• To adopt and put into practice the City of Kitchener Barrier Free Design Guidelines
as found in the City of Kitchener Urban Design Standards and Practices
Actions:
Kitchener
• Review of the 1999 guidelines is currently underway.
• Staff from the Site Plan Review Committee participated in a walkabout with members
from the Grand River Accessibility Advisory Committee to give a lived experience
perspective with respect to the Built Environment
Municipal Department Responsible
• City of Kitchener -Development and Technical Services (Planning)
• City of Waterloo -Development Services and Asset Management
(H) EMERGENCY EVACUATION STRATEGIES
Goals:
• To review emergency planning processes to ensure that evacuation plans for public
facilities take into consideration accessibility to persons with disabilities.
Actions:
Joint
• Evacuation plans for all municipal public access buildings in Kitchener and Waterloo
have been reviewed. Plan updates include awareness information for
evacuation/floor wardens and specific tasks/plans to assist persons with a disability.
Municipal Department Responsible
• City of Kitchener -Facilities Management (Community Emergency Management
Program Committee - CEMPC)
• City of Waterloo -Fire Department, Facilities Services, Asset Management, Health
and Safety
4. ATTITUDINAL BARRIERS
(A) STAFF AWARENESS TRAINING
Goals:
• To review and educate staff regarding their obligations under the Ontarians with
Disabilities Act, 2005 and the Customer Service Standard regulations.
• To develop a plan of action for compliance with the Customer Service Standard
regulations.
Joint Plan 2008
Cities of Kitchener and Waterloo - 2007 Goals and Actions
Actions:
Joint
• Summer camp staff receive Inclusion training as part of their orientation. This training
includes barrier awareness, accommodation and working with children with
disabilities at summer camp.
• A Steering group has been developed to review the Customer Service regulation and
associated impacts for the Corporation.
Municipal Department Responsible
• City of Kitchener -Office of the CAO (Customer Service), Human Resources
• City of Waterloo -Human Resources
5. PHYSICAL/ARCHITECTURAL BARRIERS
(A) IDENTIFICATION OF BARRIERS IN MUNICIPAL FACILITIES
Goals:
• To undertake a comprehensive accessibility audit of municipal facilities in order to
identify barriers to persons with disabilities.
Actions:
Joint
• Accessibility audits were complete and the results have been distributed to staff.
• Staff have reviewed the audit results. The recommendations have been grouped by
priority and associated costs have been identified. Budgetary impacts are being
reviewed.
Waterloo
• A budget request has been presented to Council for all the recommended measures
for 2008-2011.
• Special events purchased bleachers that have ramps and accessibility features.
These bleachers will be available at City of Waterloo events.
Municipal Department Responsible
• City of Kitchener -Facilities Management, City of Kitchener Corporate Accessibility
Steering Group
• City of Waterloo -Asset Management, Facilities Services
Joint Plan 2008
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TOWNSHIP OF NORTH DUMFRIES
2007 GOALS AND ACTIONS
2008 INITIATIVES
Joint Plan 2008
TOWNSHIP OF NORTH DUMFRIES
2007 GOALS AND ACTIONS
1. INFORMATION/COMMUNICATION BARRIERS
(A) ACCOMMODATIONS FOR PERSONS WHO ARE DEAF, DEAFENED OR HARD OF
HEARING IN MUNICIPAL SERVICES
Goals:
• To carry out a "needs" analysis for American Sign Language (ASL) Interpreters
at municipal Public Meetings
• To establish formal practices to accommodate persons who are deaf, deafened
or hard of hearing in municipal services.
Actions:
• Accessibility Audit undertaken to help identify existing assistive listening devices
as well as a need for any additional resources
Municipal Department Responsible: Clerks Department
(B) CORPORATE COMMUNICATIONS -ALTERNATE FORMATS
Goals:
• To provide municipal information in "alternate formats" to residents with disabilities.
Actions:
• None to date.
Municipal Department Responsible: Clerks Department
2. TECHNOLOGICAL BARRIERS
(A) WEBSITE ACCESSIBILITY
Goals:
• To assess the municipal website for accessibility to persons with disabilities.
Actions:
• None to date.
Municipal Department Responsible: Clerks Department
Joint Plan 2008 20
Township of North Dumfries 2007 Goals and Actions
3. POLICY/PRACTICE BARRIERS
(A) CONSIDERATION OF ACCESSIBILITY IN GRANTS AND SERVICES TO
COMMUNITY GROUPS
Goals:
• To review, as part of the larger project with the Community Investment Strategy
process, existing municipal grants and services to community groups in order to
incorporate a statement of accessibility with regard to persons with disabilities.
Actions:
• None to date.
Municipal Department Responsible: Clerks Department
(B) RECREATION AND ACCESSIBILITY
Goals:
• To work with individuals and community groups and agencies to identify recreation
gaps and needs for individuals with a disability so as to plan for recreation services
and opportunities in the municipality.
Actions:
• A recreation study was completed to help further identify need for additional
recreation facilities.
Municipal Department Responsible: Clerks Department
(C) SPECIAL EVENTS
Goals:
• To identify barriers to municipal special events.
• To create a tool kit so as to plan for accessibility at special events
Actions:
• None to date.
Municipal Department Responsible: Clerks Department
(D) EMPLOYMENT
Goals:
• To identify barriers to employment for persons with disabilities and subsequently
review current municipal employment policies and practices.
Actions:
• 1 Human Resource Accessibility meeting was attended by municipal staff.
Municipal Department Responsible: Clerks Department
Joint Plan 2008 21
Township of North Dumfries 2007 Goals and Actions
(E) SNOW CLEARANCE
Goals:
• To review snow clearance policies and practices in order to improve mobility for
residents with disabilities.
Actions:
• Municipal sidewalks within the village of Ayr continue to have snow removal
under a 2005 tendered contract with a private firm.
Municipal Departments Responsible: Clerks Department, Public Works
(F) DESIGNATED PARKING FOR PERSONS WITH DISABILITIES
Goals:
• To review the Designated Parking for Persons with Disabilities by-laws for
accommodation.
• To create an inventory of the compliance with the current by-laws for Designated
Parking in municipal lots.
• To follow-up on the recommendations of the Accessibility Audit with respect to
parking.
Actions:
• The Municipality obtained legal consent to enforce and ticket illegally parked
cars.
• A set fine for parking within a designated parking spot was increased to $300.00
Municipal Department Responsible: By-Law Enforcement
(G) ACCESSIBLE DESIGN GUIDELINES
Goals:
• To adopt and put into practice the City of Kitchener Barrier Free Design Guidelines
as found in the City of Kitchener Urban Design Standards and Practices
Actions:
• The Township of North Dumfries Site Plan Committee has had site plan
applicants state on their plans that all aspects of the AODA would be adhered to,
with the plan then being registered on title as such. All site plans were reviewed
for all OBC min. requirements.
Municipal Departments Responsible: Planning Dept., Building Dept.
Joint Plan 2008 22
Township of North Dumfries 2007 Goals and Actions
(H) EMERGENCY EVACUATION STRATEGIES
Goals:
• To review emergency planning processes to ensure that evacuation plans for public
facilities are accessible to persons with disabilities.
Actions:
• No action taken to date in this regard.
Municipal Departments Responsible: Clerks Department, Fire Department
4. ATTITUDINAL BARRIERS
(A) STAFF AWARENESS TRAINING
Goals:
• To review and educate staff regarding their obligations under the Ontarians with
Disabilities Act, 2005, Customer Service Standard regulations.
• To develop a plan of action for compliance with the Customer Service Standard
regulations.
Actions:
• No action taken to date in this regard
Municipal Department Responsible: Human Resources
5. PHYSICAL/ARCHITECTURAL BARRIERS
(A) IDENTIFICATION OF BARRIERS IN FACILITIES
Goals:
• To undertake a comprehensive accessibility audit of municipal facilities in order
to identify barriers to persons with disabilities.
Actions:
• Accessibility Audit completed for all municipally owned buildings, helping further
identify all types of barriers within the identified buildings, and possible action to
remedy these conditions.
Municipal Departments Responsible: Building Dept., Clerks Dept.
Joint Plan 2008 23
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TOWNSHIP OF WELLESLEY
2007 GOALS AND ACTIONS
2008 INITIATIVES
Joint Plan 2008
TOWNSHIP OF WELLESLEY
2007 GOALS AND ACTIONS
1. INFORMATION/COMMUNICATION BARRIERS
(A) ACCOMMODATIONS FOR PERSONS WHO ARE DEAF, DEAFENED OR HARD OF
HEARING IN MUNICIPAL SERVICES
Goals:
• To carry out a "needs" analysis for American Sign Language (ASL) Interpreters at
municipal Public Meetings
• To establish formal practices to accommodate persons who are deaf, deafened or
hard of hearing in municipal services.
Actions:
• Enlarged Council table to bring Councillors closer to public, reducing physical
separations between public and Council.
Municipal Department Responsible: Clerks
(B) CORPORATE COMMUNICATIONS -ALTERNATE FORMATS
Goals:
• To provide municipal information in "alternate formats" to residents with disabilities.
Actions:
• Large font hard copy written reports available upon request.
• Installed TTY phone in Municipal office.
Municipal Department Responsible: Clerks
2. TECHNOLOGICAL BARRIERS
(A) WEBSITE ACCESSIBILITY
Goals:
• To assess the municipalities' websites for accessibility to persons with disabilities.
Actions:
• Currently working on installing quick button on Municipal website for large font
display.
Municipal Department Responsible: Clerks
Joint Plan 2008 27
Township of Wellesley 2007 Goals and Actions
3. POLICY/PRACTICE BARRIERS
(A) CONSIDERATION OF ACCESSIBILITY IN GRANTS AND SERVICES TO
COMMUNITY GROUPS
Goals:
• To review, as part of the larger project with the Community Investment Strategy
process, existing municipal grants and services to community groups in order to
incorporate a statement of accessibility with regard to persons with disabilities.
Actions:
• None to date.
Municipal Department Responsible: Clerks
(B) RECREATION AND ACCESSIBILITY
Goals:
• To work with individuals and community groups and agencies to identify recreation
gaps and needs for individuals with a disability so as to plan for recreation services
and opportunities in the municipality.
Actions:
• Improved Recreation Guide/Community Services Guide.
• Consultation with Seniors Focus Group/Wellesley Community Health Centre
concerning accessibility of information.
Municipal Department Responsible: Recreation and Clerks
(C) SPECIAL EVENTS
Goals:
• To identify barriers to municipal special events.
Actions:
• Installed temporary ramps, increased number of barrier free parking spots and
installed signs for Apple Butter & Cheese Festival.
Municipal Department Responsible: Special Events/Volunteers
Joint Plan 2008 28
Township of Wellesley 2007 Goals and Actions
(D) EMPLOYMENT
Goals:
• To identify barriers to employment for persons with disabilities and subsequently
review current municipal employment policies and practices.
Actions:
• Construction plans for Wellesley's new Municipal office addition include accessibility
improvements. Construction to commence in 2008.
Municipal Department Responsible: Clerks
(E) SNOW CLEARANCE
Goals:
• To review snow clearance policies and practices in order to improve mobility for
residents with disabilities.
Actions:
• Reviewing possibility of Municipality taking over snow removal from sidewalks in core
settlement areas -Budget dependant decision for implementation.
Municipal Department Responsible: Public Works
(F) DESIGNATED PARKING FOR PERSONS WITH DISABILITIES
Goals:
• To review the Designated Parking for Persons with Disabilities by-laws for
accommodation.
• To create an inventory of the compliance with the current by-laws for Designated
Parking in municipal lots.
• To follow-up on the recommendations of the Accessibility Audit with respect to
parking.
Actions:
• None to date.
Municipal Department Responsible: Bylaw Enforcement
Joint Plan 2008 29
Township of Wellesley 2007 Goals and Actions
(G) ACCESSIBLE DESIGN GUIDELINES
Goals:
• To adopt and put into practice the City of Kitchener Barrier Free Design Guidelines
as found in the City of Kitchener Urban Design Standards and Practices
Actions:
• None to date.
Municipal Department Responsible: Clerks
(H) EMERGENCY EVACUATION STRATEGIES
Goals:
• To review emergency planning processes to ensure that evacuation plans for public
facilities are accessible to persons with disabilities.
Actions:
• Under review by Fire Department.
Municipal Department Responsible: Fire Department
4. ATTITUDINAL BARRIERS
(A) STAFF AWARENESS TRAINING
Goals:
• To review and educate staff regarding their obligations under the Ontarians with
Disabilities Act, 2005, Customer Service Standard regulations.
• To develop a plan of action for compliance with the Customer Service Standard
regulations.
Actions:
• None to date.
Municipal Department Responsible: Recreation and Clerks
Joint Plan 2008 30
Township of Wellesley 2007 Goals and Actions
5. PHYSICAL/ARCHITECTURAL BARRIERS
(A) IDENTIFICATION OF BARRIERS IN MUNICIPAL FACILITIES
Goals:
• To undertake a comprehensive accessibility audit of municipal facilities in order to
identify barriers to persons with disabilities.
Actions:
• Audit completed by Consultant of all Municipal owned buildings.
Municipal Department Responsible: Clerks
Joint Plan 2008
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TOWNSHIP OF WOOLWICH
2007 GOALS AND ACTIONS
2008 INITIATIVES
Joint Plan 2008
TOWNSHP OF WOOLWICH
2007 GOALS AND ACTIONS
1. INFORMATION/COMMUNICATION BARRIERS
(A) ACCOMMODATIONS FOR PERSONS WHO ARE DEAF, DEAFENED OR HARD OF
HEARING IN MUNICIPAL SERVICES
Goals:
• To offer American Sign Language (ASL) Interpreters at large public forums of
Township-wide interest
Actions:
• A policy of providing ASL Interpreters at large public forums of Township-wide
interest was developed in 2006.
Municipal Department Responsible: Council and Information Services
(B) CORPORATE COMMUNICATIONS -ALTERNATE FORMATS
Goals:
• To provide municipal information in "alternate formats" to residents.
• To explore the option of TextNet for the Corporation. TEXTNET is a telephone
service that integrates the telephone network, the local data network and the Internet
to provide fully accessible text (TTY) communications for the deaf and hard of
hearing. TEXTNET is a communication system for "real time" text chat and text
messaging.
Actions:
• A policy for providing information in alternate formats was developed in 2006.
• Staff reviewed benefits of purchasing a TTY versus TextNet. Staff consulted with
City of Waterloo on cost-sharing opportunities for TextNet. No action will be taken
on this item until the move to the new administration office is complete (estimated to
be September of 2008). Staff has ensured that the new building can accommodate
the equipment.
Municipal Department Responsible: Council and Information Services
Joint Plan 2008 35
Township of Woolwich 2007 Goals and Actions
2. TECHNOLOGICAL BARRIERS
(A) WEBSITE ACCESSIBILITY
Goals:
• To assess the municipal website for accessibility to persons with disabilities.
Actions:
• The Township of Woolwich website became W3C compliant in 2006. Compliancy is
tested monthly.
Municipal Department Responsible: Council and Information Services
3. POLICY/PRACTICE BARRIERS
(A) CONSIDERATION OF ACCESSIBILITY IN GRANTS AND SERVICES TO
COMMUNITY GROUPS
Goals:
• To review existing municipal grants and services to community groups in order to
incorporate a statement of accessibility with regard to persons with disabilities.
Actions: Completed.
Municipal Department Responsible: Council and Information Services
(B) RECREATION AND ACCESSIBILITY
Goals:
• To work with individuals and community groups and agencies to identify recreation
gaps and needs for individuals with a disability so as to plan for recreation services
and opportunities in the municipality.
Actions:
• Implemented the Personal Attendant for Leisure (PAL) Card in Woolwich Township.
Established a reciprocal program with the Cities of Kitchener, Waterloo, Cambridge
and Guelph. As of November 27t", five PAL cards had been issued.
Municipal Department Responsible: Recreation/Council and Information Services
(C) SPECIAL EVENTS
Goals:
• To identify barriers to municipal special events.
Actions:
• Woolwich participated in joint meetings to review accessibility of special events. The
focus of the meetings was municipally-run special events.
Joint Plan 2008 36
Township of Woolwich 2007 Goals and Actions
• An accessible portable washroom was provided at the Canada Day celebration in
Elmira.
Municipal Department Responsible: Council and Information Services
(D) EMPLOYMENT
Goals:
To identify barriers to employment for persons with disabilities and subsequently review
current municipal employment policies and practices.
Actions:
• Human Resources staff person participated in training initiatives offered by the
Canadian National Institute for the Blind and the Canadian Hearing Society.
• The new Municipal Office will be accessible for employees as well as the public.
Municipal Department Responsible: Human Resources
(E) SNOW CLEARANCE
Goals:
• To continue to review snow clearance policies and practices in order to improve
mobility for residents with disabilities.
Actions:
• All sidewalks in Elmira are plowed by a municipal contractor. Woolwich Council
approved a sidewalk snowclearing by-law for all other settlements. A community
service agency provides a user-pay snow shovelling service to qualifying
households.
Municipal Department Responsible: By-law Enforcement, Engineering Division
(F) DESIGNATED PARKING FOR PERSONS WITH DISABILITIES
Goals:
• To review accessible parking design guidelines and follow-up on the
recommendations of the Accessibility Audit with respect to parking.
• To incorporate accessible parking spaces into the municipal lots in the core of Elmira
and at the Elmira Medical Clinic
Joint Plan 2008 37
Township of Woolwich 2007 Goals and Actions
Actions:
• Planning Staff incorporated accessible design guidelines into the Zoning By-law.
The guidelines that were adopted were from the City of Kitchener Barrier Free
Design Guidelines.
• Engineering staff looked at creating an accessible parking space outside the Elmira
Medical Clinic but the street is too narrow to accommodate parking on both sides
and two lanes of traffic.
• No action was taken to incorporate additional accessible parking spaces in the
municipal lots, however, better snowclearing practices will ensure they are not used
for snow storage in the winter.
Municipal Department Responsible: Engineering and Planning Services
(G) ACCESSIBLE DESIGN GUIDELINES
Goals:
• To adopt and put into practice the City of Kitchener Barrier Free Design Guidelines
as found in the City of Kitchener Urban Design Standards and Practices
Actions:
• Planning Services staff distributes the Barrier-Free Design Guidelines as a best
practice.
Municipal Department Responsible: Engineering and Planning Services
(H) EMERGENCY EVACUATION STRATEGIES
Goals:
• To review emergency planning processes to ensure that evacuation plans for public
facilities are accessible to persons with disabilities.
Actions:
• The Red Cross completed an audit of evacuation sites in the Township of Woolwich
in September. The sites audited were Elmira District Secondary School, Woolwich
Township (St. Jacobs) Arena, Koinonia Christian Fellowship in Bloomingdale,
Breslau Mennonite Church, Breslau Public School and the Elmira Arena/Community
Centre. The information was provided to the Fire Chief.
Municipal Department Responsible: Protective Services
Joint Plan 2008 38
Township of Woolwich 2007 Goals and Actions
4. ATTITUDINAL BARRIERS
(A) STAFF AWARENESS TRAINING
Goals:
• To monitor training opportunities that would increase staff awareness of issues
that affect persons with disabilities
• To develop a plan of action for compliance with the Customer Service Standard
regulations.
Actions:
• Staff contacted an organization called Get Active Now, based in Kitchener, that has
agreed to develop a sensitivity awareness training program commencing in spring of
2008.
• The AODA Customer Service standards were approved in September of 2007 and
the Township of Woolwich has until January 1, 2010 to comply. A report was
presented to Council on potential impacts of the new legislation. Most changes
involve policy development and staff will ensure compliance.
Municipal Department Responsible: Council and Information Services
5. PHYSICAL/ARCHITECTURAL BARRIERS
(A) IDENTIFICATION OF BARRIERS IN MUNICIPAL FACILITIES
Goals:
• To undertake a comprehensive accessibility audit of municipal facilities in order to
identify barriers to persons with disabilities.
• To implement accessible features into new buildings designed in 2007 and future
years
Actions:
• The accessibility study was completed by the Herrington Group at the end of 2006
and the results received early in 2007. Recreation and Facilities Services received
the audit results and will develop an implementation plan.
• The Grand River Accessibility Advisory Committee's site plan sub-committee
reviewed and commented on the site plans for the Maryhill community centre and the
Memorial Centre.
Municipal Department Responsible: Recreation and Facilities Services
Joint Plan 2008 39
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