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HomeMy WebLinkAboutCRPS-08-098 - Accountability & Transparency - Draft Code of ConductReport To: Chair Vrbanovic and Members of the Finance & Corporate Services Commitee Date of Meeting: June 16, 2008 Submitted By: Accountability & Transparency Committee Prepared By: R. Gosse, Director of Legislated Services/City Clerk Wards}Involved: n/a Date of Report: June 6, 2008 Report No.: CRPS-08-098 Subject: ACCOUNTABILITY & TRANSPARENCY -DRAFT CODE OF CONDUCT RECOMMENDATION: That the draft policy titled `Code of Conduct for members of Council, Local Boards and Advisory Committees' attached to Corporate Services Department report CRPS-08-098 be tabled for further discussion and public input; and, That a Request for Proposal be issued for an Integrity Commissioner to be responsible for addressing complaints of non-compliance with the approved Code of Conduct as outlined in the Code of Conduct and the Municipal Act; and, That a final draft Code of Conduct and the results of the aforementioned Request for Proposal be presented to the Finance & Corporate Services Committee in September, 2008; and, That the discretionary appointments contained in Part V.1 of the Municipal Act (Accountability and Transparency} being: an Ombudsman, an Auditor General and, Lobbyist Registrar, not be appointed at this time; and, That the Accountability and Transparency Policy, dated December 10, 2007, be amended by including a clause that the possible appointments of Ombudsman, Auditor General and Lobbyist Registrar, be reviewed each term of Council; and further, That the review of the Procedural By-law as mandated to the Accountability and Transparency Committee be undertaken by staff and Council in 2009. BACKGROUND: In 2006 the Province adopted Bill 130 which made significant amendments to the Municipal Act; in particular the new Part V.1, Accountability and Transparency. With the greater and broader powers introduced for municipalities, the purpose of this new Part V.1 is to set a greater standard of accountability and ensure procedures, functions and decisions of municipalities are as transparent as possible to its constituents. The amended Act mandated certain things such as required policies and provision for inquiries into closed meetings. The Act also introduced other initiatives that municipalities could undertake if they choose to do so such as; a code of conduct for Council and local boards, appointment of an Ombudsman, Integrity Commissioner, Auditor General and Lobbyist Registrar. In January 2007, Council established the Accountability and Transparency Committee (A&TC}, composed of members from the public, the media, Council and City staff. The Committee's mandate was to: • Review: the accountability and transparency section of the Municipal Act (the Act}; City policies and, policies and practices of other municipalities, • Develop an Accountability and Transparency ~A&T) policy and a Code of Conduct for Council's consideration, • Make recommendations on meeting investigations related to closed meetings as required under the Municipal Act, • Make recommendations related to discretionary appointments outlined in the Municipal Act, • Make recommendations regarding amendments to the Procedure By-law In December 2007, Council adopted the recommended Accountability and Transparency policy and the recommendation to retain LAS to conduct any investigations related to complaints filed under the Municipal Act concerning closed meetings. The outstanding items stemming from the Committee's mandate are the Code of Conduct, discretionary appointments under the Act and amendments to the Procedural By-law. REPORT: Code of Conduct The is no requirement under the Act for a municipality to establish a Code of Conduct for members of Council and local boards; and to date only a few municipalities in Ontario have done so. In developing a code, the A&TC reviewed codes developed by Toronto, Ottawa, Hamilton and a number of smaller municipalities and found that most if not all, deal with the following common themes: conduct of members, influence of office, gifts and benefits received as protocol of office and a complaint process conducted by an Integrity Commissioner. The draft Code of Conduct attached to this report follows those themes including the appointment of an Integrity Commissioner. The draft code includes the following: • Applies to Council, local boards as identified in the Municipal Act and, Advisory Committees. Under the Act the only specified local boards that a code of conduct would apply are, the two Business Improvement Associations and Kitchener Housing. In reviewing the application of a code, the Committee felt that it should also apply to advisory committees of Council with necessary modifications. To this end, the policy contains a separate part for those committees. • The conduct of the members when dealing with the public, staff and other members. • How members should deal with confidential information. • The influence of a member in regard to such things as: employment of family, use of City services and equipment and the gain of personal privilege. • How gifts and benefits given to a member are to be dealt with. This section prohibits members from receiving a gift or benefit that is connected either directly or indirectly with the performance of their duties of their office; unless authorized by the exceptions outlined in the Code. These exceptions include, incidents of protocol or social obligations that are part of the responsibilities of office, but does contain when and how a member will make disclosure. • The complaint process that a person would follow should they believe a member has contravened the Code and the process to be followed by the Integrity Commissioner in investigating a complaint. • How investigations undertaken by the Integrity Commissioner will be presented. • A code of conduct for volunteer members of the advisory committees to council. The Code as presented with this report is considered to be a draft requiring further discussion and public input. For this reason the Committee is recommending that the Code be tabled, that Council and the public be solicited for comments through the City's web page and the Office of the City Clerk and, the Committee consider these comments and present a final draft in September, 2008. Integrity Commissioner In order to give credence to the Code of Conduct, the Committee is recommending an Integrity Commissioner be appointed. This person should possess the skills and qualifications to undertake an investigation that at times could be highly sensitive and to render a decision based on logic and sound practices. Most likely this would entail a person with a legal background or experience in adjudication or municipal law administration, but should not preclude anyone who can demonstrate the required skills and knowledge that would allow them to conduct an investigation independently without a conflict of interest. How to retain an Integrity Commissioner was a question that the Committee wrestled with. Some municipalities have retained a commissioner under contract, providing them with a salary, staff and an office. Others are paying a retainer to have access to someone to conduct investigations and a per diem when undertaking investigations. Discussion took place on the feasibility of someone volunteering to undertake these investigations, perhaps for an honorarium. The Committee in the end decided the best route for the City to take is through the Request for Proposal process. This process may in fact produce a qualified person who will volunteer their services but at the very least should provide someone who is qualified and will offer the most cost effective method of processing a complaint. It is being recommended that a Request for Proposal (RFP} be issued based on the attached draft Code of Conduct and the terms of reference from other municipalities that have undertaken such a process. The RFP process should be completed by late August and the results presented to the Committee. The Committee will complete the evaluation of the proposals and put forward a recommendation in conjunction with consideration of the final Code of Conduct in September 2008. Discretionary Appointments Under the Act The Municipal Act allows municipalities to make various appointments such as an ombudsman, a lobbyist registrar and an auditor general. Part of the Committee's mandate was to review those sections of the Act and make recommendation on whether or not the City should make any of these appointments. Ombudsman An ombudsman would report to Council and be responsible for investigating any decision or recommendation made or act done or omitted in the course of the administration of the municipality. This would not include any judicial or quasi-judicial acts which are subject to an appeal process or judicial review. Other than the City of Toronto which must appoint an ombudsman, the Committee could not find a municipality in Ontario that has made this appointment. The Committee felt there is little, if any, evidence to suggest that this would be an effective appointment and certainly not one that would justify additional costs. With all actions of Council being as open as possible and subject to the scrutiny of the public, the Committee decided not to recommend the appointment of an ombudsman. Lobbyist Registrar A Registrar for lobbying matters would be responsible for the maintenance and procedures outlined in a registry program, should one be established. A registry program as outlined in the Act would require that persons who lobby public office holders to register with the City, file returns and provide information with respect to their activities as a lobbyist. The program would allow the City to revoke registrations of anyone who acts in contravention of the program and prohibit former public office holders from acting as a lobbyist for a specified period of time. The concept of a lobbyist is something new for most municipalities and with the exception of Toronto and Ottawa, most if not all, have not experienced a "professional" lobbyist. A lobbyist acting on behalf of an organization can be found at the provincial and federal levels; such activities are rarely found at the municipal level. The Committee came to the conclusion that there was little evidence and therefore no need to appoint a lobbyist registrar at this time. Auditor General An Auditor General would assist Council in holding itself and its administrators accountable for the quality of stewardship over public funds and for achievement of value for money in municipal operations. There are auditor generals found at both the provincial and federal levels of government and the role they play is important in bringing to light, issues regarding public funds and cost efficiencies of the governments. On the municipal level only two municipalities are known to have appointed an auditor general; Toronto legislated) and Ottawa. The function of an auditor general becomes more important with the size of the public administration they are responsible for; the Canadian Government's public administration is vast therefore more difficult to keep under close public scrutiny. The Committee in reviewing the need for Kitchener to appoint this position decided that although an auditor general may have an important function in any government, the cost to establish this position would not be the most effective use of public funds. The City is legislated to have an independent auditor to audit the financial statement and generally the operations of the City. Currently there is an internal auditor position within the City's administration that reviews the business functions of the Divisions, measures performances and generally reports on how well the City is meeting its goals and targets. For these reasons, the committee has decided not to recommend making this appointment at this time. The Committee was of the opinion that at this time, these appointments would be difficult to justify in terms of need, cost and effectiveness, however; this should not preclude any one of these appointments from being made in the future. For this reason the Committee is recommending that the Accountability and Transparency policy be amended to include a clause which would ensure these appointments are reviewed during each term of Council. Procedural By-law The last outstanding item from the Committee's mandate is to review the procedural by-law in context of accountability and transparency and make any recommendations for amendments. The Committee was informed by staff that in light of the larger council in 2010, it is intended to undertake a complete review of the by-law during 2009. This would be completed by Council and staff with the intent of introducing a new by-law by the end of 2009. In consideration of this proposed initiative the Committee felt its review would be redundant and would be best accomplished through the more thorough review by Council and staff. FINANCIAL IMPLICATIONS: Should the recommendations be approved there would be no financial implications at this time however, pending the outcome of the Request for Proposal for an Integrity Commissioner it is anticipated there will be some costs associated with that appointment. COMMUNICATIONS: If Council adopts the Committee's recommendations staff will issue a media release, run an article in the next Your Kitchener and post on the City's web site, information on the Code of Conduct and how the public can submit comments. R. Gosse - Director of Legislated Services/ City Clerk POLICY NUMBER: I- POLICY TYPE: COUNCIL DATE: SUBJECT: CODE OF CONDUCT FOR MEMBERS OF COUNCIL, LOCAL BOARDS AND ADVISORY COMMITTEES PREAMBLE A written Code of Conduct reinforces the City of Kitchener's Accountability and Transparency Policy and other relevant legislation within which all members of Council, local boards and advisory committees must operate. It ensures that those members share a common integrity base and through adherence to its principles, the Code of Conduct serves to enhance public trust. The key principles that underline the Code of Conduct are as follows: all members to whom this Code of Conduct applies shall serve in a conscientious and diligent manner; members shall be committed to performing their functions with integrity and to avoiding the improper use of the influence of their office, and conflicts of interest, both real and apparent; members are expected to perform their duties in office and arrange their private affairs in a manner that promotes public confidence and will bear close public scrutiny; members are responsible for making honest statements and no member shall make a statement when they know that statement is false, or with the intent to mislead other members or the public; and, members shall seek to serve the public interest by upholding both the letter and the spirit of the laws and policies established by the Federal Parliament, Ontario Legislature, and Kitchener City Council. PART 1 ROLES AND RESPONSIBILITIES This Code of Conduct operates along with and as a supplement to the existing statutes governing conduct. Five pieces of Federal and Provincial legislation govern the conduct of members of Council, those being: the Criminal Code of Canada; the Municipal Conflict of Interest Act, as amended; the Municipal Elections Act, X996, as amended; the Municipal Freedom of Information and Protection of Privacy Act; and, the Municipal Act, 200 ~, as amended. Part VI (Practices & Procedures} of the Municipal Act, 200 prescribes the following as the roles of a municipal council, the head of council and the head of council as chief executive officer: It is the role of council: to represent the public and to consider the well-being and interests of the municipality; to develop and evaluate the policies and programs of the municipality; to determine which services the municipality provides; to ensure that administrative policies, practices and procedures and controllership policies, practices and procedures are in place to implement the decisions of council; to ensure the accountability and transparency of the operations of the municipality, including the activities of the senior management of the municipality; to maintain the financial integrity of the municipality; and, to carry out the duties of council under this or any other Act. It is the role of the head of council: to act as chief executive officer of the municipality; to preside over council meetings so that its business can be carried out efficiently and effectively; to provide leadership to the council; to provide information and recommendations tothe council with respect to the role of council described in Sections 224.(4) and (d.1) of the Municipal Act, 200; to represent the municipality at official functions; and, to carry out the duties of the head of council under this or any other Act. As chief executive officer of a municipality, the head of council shall, uphold and promote the purposes of the municipality; promote public involvement in the municipality's activities; act as the representative of the municipality both within and outside the municipality, and promote the municipality locally, nationally and internationally; and, participate in and foster activities that enhance the economic, social and environmental well-being of the municipality and its residents. DEFINITIONS "Code of Conduct" -shall mean the City of Kitchener Code of Conduct for Members of Council, Local Boards and Advisory Committees. "Complaint" -shall mean a purported contravention of the Code of Conduct. "Frivolous" -shall mean of little or no weight, worth, or importance; not worthy of serious notice. "Good faith" -shall mean accordance with standards of honesty, trust, sincerity. "Integrity Commissioner" -shall mean the Integrity Commissioner appointed by the Council of the City of Kitchener to provide independent and consistent complaint investigation and resolution, respecting the application of the Code of Conduct. "Immediate relative" -shall mean a parent, spouse, child, sister, brother, sister-in-law, brother-in-law, father-in-law, mother-in-law as well as step-relationships; spouse shall mean the person to whom a person is married or with whom the person is living in a conjugal relationship outside marriage. "Lobby" -shall mean to communicate with a member outside of a public process about matters of interest or benefit to the lobbyist and their client /business /organization. Communication may be about a by-law or resolution on any matter that requires a decision by City Council, a local board or delegated decision maker. This includes matters regarding policies or programs, the purchase of goods and services and the awarding of contracts, applications for a service, grant, planning approval or other licence. "Lobbyist" -shall mean a person who communicates for payment with public office holders, a person who lobbies on a volunteer basis for a business or anot-for-profit professional, business, industry, trade or labour organization or a consultant or voluntary lobbyist who arranges meetings between a member and any other person for the purpose of lobbying. "Local board" -for the purposes of the Code of Conduct a local board shall mean one of the following boards /quasi-judicial committees established by Kitchener City Council: - Belmont Village Business Improvement Area - Kitchener Downtown Business Association (KDBA) - Kitchener Housing Inc. - Animal /Dog Designation Appeal Committee - Committee of Adjustment - Property Standards Appeal Committee "Private advantage" -for the purposes of the Code of Conduct private advantage does not include a matter: a) that is of general application or considered to be an interest in common generally with the electors within the jurisdiction of an area; or, b) that concerns the remuneration or benefits of a member of Council. "Vexatious" -shall mean instituted without sufficient grounds and serving only to cause annoyance to the defendant; troublesome; annoying: a vexatious situation. PART 2 APPLICATION Part 2 of the Code of Conduct shall apply to all members of Council and local boards. In recognizing that advisory committees are comprised largely of citizen volunteers from across the City of Kitchener who have been appointed by Council to provide special advice and expertise; some of the provisions outlined in Part 2 may not be applicable to those members. Accordingly, the conduct of advisory committee members shall be governed by the provisions of the Advisory Committee Members' Code of Conduct, attached hereto as Appendix `A'. BUSINESS RELATIONS No member shall act as a lobbyist before Council, its committees, or an agency, board or commission of the City except in compliance with the terms of the Municipal Conflict of Interest Act. A member shall not refer a third party to a person, partnership, or corporation in exchange for payment or other personal benefit. This does not prohibit activities in which a member would normally engage on behalf of constituents in accordance with the duties of their office. CONDUCT AT MEETINGS At all meetings members shall conduct themselves with decorum in accordance with the provisions of Kitchener Municipal Code Chapter 25 (Procedure). Respect for delegations, fellow members and staff requires that all members show courtesy and not distract from the business of the City during presentations and when other members have the floor. CONDUCT OF A POLITICAL NATURE No member shall use City facilities, services, or property for his /her election or re-election campaign. No member shall use the services of City employees for his /her election or re- election campaign, during hours in which the employees are in the paid employment of the City. Council Policy 1-226 (Elections - Use of City Facilities for Political Campaign Purposes) applies. CONDUCT RESPECTING STAFF Qnly Council as a whole has the authority to approve budgets, policies, committee processes and other such matters. Therefore, members are not permitted to individually direct the actions of staff, except as authorized by Council. Members shall be respectful of the fact that staff work for the City as a body corporate and are charged with making recommendations that reflect their professional expertise and corporate perspective, without undue influence from any individual member or group of members. Members shall be respectful of the fact that staff carry out directions of Council and administer the policies of the municipality, and are required to do so without any undue influence from any individual member or group of members. Accordingly, no member shall maliciously or falsely injure the professional or ethical reputation, or the prospects or practice of staff, and all members shall show respect for the professional capacities of the staff of the City of Kitchener. Council as a whole directs the business of the City and passes by-laws, or resolutions as appropriate, for decisions adopted by Council. Council has delegated responsibility to the Chief Administrative Officer ~CAQ) for the administration of the affairs of the City in accordance with the decisions adopted by Council. This means that under the direction of the CAQ, staff have the responsibility and the authority to provide consultation, advice and direction to Council and to implement Council approved policy. To fulfill this role, staff establishes the appropriate administrative policies, systems, structures and internal controls to implement the goals and objectives of Council, and to manage implementation within the resources at their disposal. Council therefore should expect a high quality of advice from staff based on political neutrality and objectivity irrespective of party politics, the loyalties of persons in power, or their personal opinions. No member shall compel staff to engage in partisan political activities or be subjected to threats or discrimination for refusing to engage in such activities. Nor shall any member use, or attempt to use, their authority or influence for the purpose of intimidating, threatening, coercing, commanding, or influencing any staff member with the intent of interfering with that person's duties, including the duty to disclose improper activity. CONDl1CT WHILE REPRESENTING THE CITY Members shall make every effort to participate diligently in the activities of the agencies, boards, committees and commissions to which they are appointed. CONFIDENTIAL INFQRMATIQN Pursuant to Kitchener Municipal Code Chapter 25 (Procedure) and authorized under Section 239 of the Municipal Act, 200, where a matter discussed at an in-camera (closed) meeting remains confidential, no member shall disclose the content of that matter, or the substance of the deliberations of an in-camera meeting. Members shall not permit any persons, other than those who are entitled thereto, to have access to confidential information. Members shall not disclose or release by any means to any member of the public either in verbal or written form any confidential information acquired by virtue of their office, except when required to do so bylaw. Particular care should be exercised in ensuring the confidentiality of the following types of information: the security of the property of the municipality or local board; personnel matters about an identifiable individual, including municipal or local board employees; a proposed or pending acquisition or disposition of land by the municipality or local board; labour relations or employee negotiations; litigation or potential litigation, including matters before administrative tribunals, affecting the municipality or local board; advice that is subject to solicitor-client privilege, including communications necessary for that purpose; a matter in respect of which a council, board, committee or other body may hold a closed meeting under another Act; items under negotiation, or personnel matters; information that infringes on the rights of others (e.g. sources of complaints where the identity of a complainant is given in confidence); price schedules in contract tender or Request For Proposal submissions if so specified; information deemed to be "personal information" under the Municipal Freedom of Information and Protection of Privacy Act; statistical data required bylaw not to be released ~e.g. certain census or assessment data); and, any and all statements that have been provided in confidence. The above list is provided as an example and is not exclusive. Requests for information will be referred to appropriate staff to be addressed as either an informal request for access to municipal records, or as a formal request under the Municipal Freedom of Information and Protection of Privacy Act. DISCREDITABLE CONDUCT Harassment may be defined as any behaviour by any person that is directed at or is offensive to another person on the grounds of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, age, disability, sexual orientation, marital status, or family status and any other grounds identified under the Ontario Human Rights Code. All members have a duty to treat members of the public, one another and staff appropriately and without abuse, bullying or intimidation, and to ensure that their work environment is free from discrimination and harassment. The Ontario Human Rights Code applies, as does Human Resources Policy ll- ~2Q (Employment -Human Rights). E~PLOY~ENT OF COUNCIL RELATIVES Immediate relatives of elected officials shall not be employed by the City; and to this, the provisions of Human Resources Policy ll- X25 (Employment of Relatives of Staff Members and Elected Officials) applies. FAILURE TO ADHERE TO COUNCIL POLICIES AND PROCEDURES A number of the provisions of this Code of Conduct incorporate policies and procedures adopted by Kitchener City Council. More generally, members are required to observe the terms of all policies and procedures established by Council. however, this provision does not prevent a member from requesting that Council grant an exemption from a policy, other than this Code of Conduct. GIFTS AND BENEFITS No member shall accept a fee, advance, gift or personal benefit that is connected directly or indirectly with the performance of his /her duties of office, unless permitted by the exceptions listed below. For these purposes, a fee or advance paid to, or a gift or benefit provided by a third party with the member's knowledge to a member's spouse, child who is under the age of 18 years), is deemed to be a gift to that member. The following are recognized as exceptions: a) compensation authorized by by-law; b) gifts or benefits that normally accompany the responsibilities of office and are received as an incident of protocol or social obligation; c) apolitical contribution otherwise reported bylaw; d) services provided without compensation by persons volunteering their time; e) a suitable memento of a function honouring the member; f} food, lodging, transportation and entertainment provided by provincial, regional and local governments or political subdivisions of them; and, by the Federal government or the government of a foreign country; g) food, beverages and / or admission fees provided for banquets, receptions or similar events, if: i. attendance is resultant to protocol or social obligations that accompanies the responsibility of office; and, ii. the person extending the invitation or a representative of the organization is in attendance; h) communication to the offices of a member, including subscriptions to newspapers and periodicals. In the case of categories fib} (e~ (f~ (g~ and (h}, if the value of the gift or benefit exceeds $500, or if the total value received from any one source over any 12 month period exceeds $5000, the member shall within 30 days of receipt of the gift or reaching the annual limit, file a disclosure statement with the Office of the City Clerk. The disclosure statement must indicate: 1. the nature of the gift or benefit; 2. its source and date of receipt; 3. the circumstances under which it was given or received; 4. its estimated value; 5. what the recipient intends to do with the gift; and, 6. whether any gift will at any point be left with the City. All disclosure statements shall be a matter of public record. IMPROPER USE OF INFLUENCE No member shall use the influence of his /her office for any purpose other than for the exercise of his /her official duties. No member shall seek or obtain by reason of his /her office any personal privilege or private advantage with respect to City services not otherwise available to the general public and not consequent tohis /her official duties. Examples of prohibited conduct are the use of one's status to improperly influence the decision of another person to the private advantage of oneself, or one's immediate relative, staff members, friends, or associates, business or otherwise. This would include attempts to secure preferential treatment beyond activities in which members normally engage on behalf of their constituents as part of their official duties. Also prohibited is the holding out of the prospect or promise of future advantage through a member's supposed influence in return for present actions or inaction. USE OF CITY PROPERTY, SERVICES AND OTHER RESOURCES No member shall use for personal purposes any City prope~y, equipment, services, supplies or services of consequence other than for purposes connected with the discharge of City duties or associated community activities of which City Council has been advised. No member shall use information gained in the execution of his or her duties that is not available to the general public for any purposes other than his or her official duties. No member shall obtain financial gain from the use of City developed intellectual property, computer programs, technological innovations or other patentable items, while an elected official or thereafter. All such property remains the exclusive property of the City of Kitchener. PART 3 COMPLAINT PROTOCOL The complaint protocol shall not retroactively apply to any alleged transgressions occurring prior to the date on which the Code of Conduct was formally adopted by Council. INTEGRITY COMMISSIONER Pursuant to Section 233 of the Municipal Act, 200, the City of Kitchener shall appoint an Integrity Commissioner who reports to Council and is responsible for performing the following duties in an independent and consistent manner: (i} Complaint Investigation: having the power to assess and investigate formal written complaints respecting alleged contraventions of the Code of Conduct; (ii} Complaint Adjudication: determining whether a member of Council or local board has in fact violated a protocol, by-law or policy governing their ethical behaviour; with the final decision making authority resting with Council as to whether the recommendations} of the Integrity Commissioner are imposed; and, (iii} Annual Reporting: providing Council, through the City Clerk, with an annual repot on findings of complaint cases. INFORMAL COMPLAINT PROCEDURE Individuals (for example, municipal employees, members of the public, members of Council or local boards) or organizations, who have identified or witnessed behaviour or an activity by a member of Council, local board or advisory committee that they believe is in contravention of the Code of Conduct could address the prohibited behaviour or activity themselves as follows: (1) advise the member that their behaviour or activity appears to contravene the Code of Conduct; (2) encourage the member to stop the prohibited behaviour or activity; (3) keep a written record of the incidents including dates, times, locations, other persons present, and any other relevant information; (4) if applicable, confirm to the member that you are satisfied with the response you received; or advise the member of your dissatisfaction with the response; (5) consider the need to pursue the matter in accordance with the formal complaint procedure, or in accordance with another applicable judicial orquasi-judicial process or complaint procedure. Individuals and organizations are encouraged to initially pursue this informal complaint procedure as a means of stopping and remedying a behaviour or activity that is prohibited by the Code of Conduct. A person is not required to undertake the informal complaint procedure prior to pursuing the formal complaint procedure. FORMAL COMPLAINT PROCEDURE 1. Application (1) All the provisions of this Section apply to a request for an inquiry by an individual or an organization other than a local board or Council as a whole. (2) Subsection 1(1) does not preclude individual members of Council or individual members of a local board from filing a formal written complaint. (3) Sections 5 to 11, except Subsections 6(1 }(b) and 7(3), apply to a request for an inquiry made by a local board or Council as a whole. 2. Complaint (1) A request for an investigation of a complaint that a member has contravened the Code of Conduct (the "complaint"} shall be in writing. (2) All complaints shall be signed by an identifiable individual (which includes the authorized signing officer of an organization). (3) A complaint shall set out reasonable and probable grounds for the allegation that the member has contravened the Code of Conduct and includes a supporting affidavit (attached hereto as Appendix `B') that sets out the evidence in support of the complaint. (4) Any commissioners for taking affidavits are authorized to take the supporting affidavit. 3. File with Clerk (1) The request for an investigation shall be filed with the City Clerk who shall forward the matter to the Integrity Commissioner for initial classification to determine if the matter is, on its face, a complaint with respect to non-compliance of the Code of Conduct; and not covered by other legislation or other Council policies as described in Subsection 3(3). I~PfPrral (2) If the complaint does not include a supporting affidavit, the Integrity Commissioner may defer the classification until an affidavit is received. (3) If the complaint, including any supporting affidavit, is not, on its face, a complaint with respect to non-compliance with the Code of Conduct or the complaint is covered by other legislation or a complaint procedure under another Council policy, the Integrity Commissioner shall instruct the City Clerk to advise the complainant in writing as follows: a) if the complaint on its face is an allegation of a criminal nature consistent with the Criminal Code of Canada, the complainant shall be advised that if they wish to pursue any such allegation, they must pursue it with the appropriate police force; b) if the complaint on its face is with respect to non-compliance with the Municipal Conflict of Interest Act, the complainant shall be advised to review the matter with their own legal counsel; c) if the complaint on its face is with respect to non-compliance with the Municipal Freedom of Information and Protection of Privacy Act, the complainant shall be advised that the matter will be referred to the Manager of Corporate Records for review; d) if the complaint on its face is with respect to non-compliance with a more specific Council policy with a separate complaint procedure, the complainant shall be advised that the matter will be processed under that procedure; and, e) in other cases, the complainant shall be advised that the matter, or part of the matter, is not within the jurisdiction of the Integrity Commissioner to process, with any additional reasons and referrals as the Integrity Commissioner considers appropriate. For example, a complaint regarding a member of Kitchener City Council relating to their actions while serving on Regional Council would not be within the jurisdiction of the Integrity Commissioner, as the Region of Waterloo is a separate level of government; and the Integrity Commissioner will advise accordingly. (4) The Integrity Commissioner may report to Council or a local board that a specific complaint is not within the jurisdiction of the Integrity Commissioner. (5) The Integrity Commissioner shall report annually to Council on complaints not within the jurisdiction of the Integrity Commissioner, but shall not disclose information that could identify a person concerned. (6) Should no complaints be received within a calendar year, the Clerk shall report to Council accordingly and no annual report shall be made by the Integrity Commissioner. 4. Refusal to Conduct Investigation (1) If the Integrity Commissioner is of the opinion that the referral of a matter to him or her is frivolous, vexatious or not made in good faith, or that there are no grounds or insufficient grounds for an investigation, the Integrity Commissioner shall not conduct an investigation, or, where that becomes apparent in the course of an investigation, terminate the investigation. (2) Complaints referred that are repetitious in nature, not germane to the Code of Conduct, deemed frivolous, vexatious, or without substance in the opinion of the Integrity Commissioner; shall not be advanced to an investigation stage. (3) other than in exceptional circumstances, the Integrity Commissioner will not report to Council or a local board on any complaint described in Subsections 4(1 }and 4(2) except as part of an annual or other periodic report. 5. Investigation (1) If a complaint has been classified as being within the Integrity Commissioner's jurisdiction and not rejected under Section 4, the Integrity Commissioner shall investigate and may attempt to settle the complaint. Public Inquiries Act (2) Under Section 223.4(2) of the Municipal Act, zoos, the Integrity Commissioner may elect to investigate a complaint by exercising the powers of a commission under Parts I and II of the Public Inquiries Act. (3) When the Public Inquiries Act applies to an investigation of a complaint, the Integrity Commissioner shall comply with the procedures specified in that Act and this complaint protocol, but, if there is a conflict between a provision of the complaint protocol and a provision of the Public Inquiries Act, the provision of the Public Inquiries Act prevails. Complaint -Gifts and Benefits (4) Upon receiving a formal written complaint, not deemed to be frivolous or vexatious, that a gift or benefit was received contrary to the conditions set out herein, the Integrity Commissioner shall examine the disclosure statement to ascertain whether the receipt of the gift or benefit might, in his /her opinion, create a conflict between a private interest and the public duty of the member. In the event that the Integrity Commissioner makes that preliminary determination, he /she shall call upon the member to justify receipt of the gift or benefit. (5) Should the Integrity Commissioner determine that receipt of the gift or benefit was inappropriate, he /she may recommend that Council direct the member to return the gift, reimburse the donor for the value of any gift or benefit already consumed, forfeit the gift or remit the value of the gift or benefit already consumed to the City; or such other action as the Integrity Commissioner deems to be appropriate. 6. opportunity to Comment (1) The Integrity Commissioner will proceed as follows, except where otherwise required by the Public Inquiries Act: a) serve the complaint and supporting material upon the member whose conduct is in question with a request that a written response to the allegation be filed within ten days; and, b) serve the complainant with a copy of the member's written response with a request that the complainant provide a written reply within ten days. (2} If necessary, after reviewing the written materials, the Integrity Commissioner may speak to anyone relevant to the complaint, access and examine any of the information described in Section 223.4(2) of the Municipal Act, 2~~1 and may enter any municipal or local board work location relevant to the complaint for the purposes of investigation and settlement. (3) The Integrity Commissioner shall not issue a report finding a violation of the Code of Conduct on the part of any member unless the member has had 10 days notice of the basis for the proposed finding and any recommended sanction and an opportunity to respond in writing, within the same said 10 days, to the Integrity Commissioner on his /her findings and any recommended sanction. Interim Reports (4) The Integrity Commissioner may make interim reports to Council where necessary and as required to address any instances of delay, interference, obstruction or retaliation encountered during the investigation; or as otherwise deemed necessary by the Integrity Commissioner. 7. Final Report (1) The Integrity Commissioner shall report the general findings of his /her investigation to the complainant and the member no later than 90 days after the making of the complaint. That report shall indicate when the Integrity Commissioner anticipates presenting his /her recommended corrective actions} for Council's consideration. (2) Where the complaint is sustained in whole or in part, the Integrity Commissioner shall also report to Council or the local board, or both, outlining the findings, and / or recommended corrective actions}. (3) Where the complaint is dismissed, other than in exceptional circumstances, the Integrity Commissioner shall not report to Council or the local board except as part of an annual or other periodic report. Lawful recommendations (4) Any recommended corrective action must be permitted in law and shall be designed to ensure that the inappropriate behaviour or activity does not continue. (5) Section 223.3 of the Municipal Act, 2~~~ authorizes Council to impose either of two penalties on a member of Council or local board following a report by the Integrity Commissioner that, in his /her opinion, there has been a violation of the Code of Conduct: a) a reprimand; or, b) suspension of the remuneration paid to the member in respect of his or her services as a member of Council or local board, as the case may be, for a period of up to 90 days. The Integrity Commissioner may also recommend that Council or a local board take the following actions: c) removal from membership from an advisory committee or local board; d) removal as Chair of a Committee or local board; e) repayment or reimbursement of moneys received; f} return of property or reimbursement of its value; or, g} a request for an apology to Council, the complainant, or both. 8. Member not Blameworthy If the Integrity Commissioner determines that there has been no contravention of the Code of Conduct or that a contravention occurred although the member took all reasonable measures to prevent it, or that a contravention occurred that was trivial or committed through inadvertence or an error of judgment made in good faith, the Integrity Commissioner shall so state in the report and shall recommend that no penalty be imposed. 9. Report to Council The City Clerk shall process the Integrity Commissioner's report for the next meeting of Council or local board, or both. Said report shall remain confidential until the matter has received complete and final disposition by the Integrity Commissioner and has been reported out to the members of Council through the City Clerk. 10. Duty of Council /Local Board Council or a local board shall consider and respond to the report within 90 days after the day the report is laid before it. 11. Confidentiality A complaint will be processed in compliance with the confidentiality requirements in Section 223.5 of the Municipal Act, 200, which are summarized in the following subsections: a) the Integrity Commissioner and every person acting under her /his instructions shall preserve secrecy with respect to all matters that come to his or her knowledge in the course of any investigation except as required by law in a criminal proceeding or in accordance with the provisions of Section 223.51) of the Municipal Act, 2QQ ~ . b) pursuant to Section 223.5(3) of the Municipal Act, 200, this Section prevails over the Municipal Freedom of Information and Protection of Privacy Act. c) if the Integrity Commissioner reports to the municipality or to a local board his / her opinion about whether a member of Council, a local board or advisory committee has contravened the applicable Code of Conduct, the Integrity Commissioner may disclose in the report such matters as in the Integrity Commissioner's opinion are necessary for the purposes of the report. d) the municipality and each local board shall ensure that reports received from the Integrity Commissioner by the municipality or by the board, as the case may be, are made available to the public upon the matter being reported out to the members of Council. Neither the Integrity Commissioner nor any person acting under the instructions of the Integrity Commissioner is a competent or compellable witness in a civil proceeding in connection with anything done under this Part. e) if the Integrity Commissioner, when conducting an inquiry, determines that there are reasonable grounds to believe that there has been a contravention of any other Act or of the Criminal Code of Canada, the Integrity Commissioner shall immediately refer the matter to the appropriate authorities and suspend the inquiry until any resulting police investigation and charge have been finally disposed of, and shall report the suspension to Council through the City Clerk. 12. Integrity Commissioner Vacancy Should the office of Integrity Commissioner become vacant, the Code of Conduct remains in effect and all members shall abide by the provisions set out therein. When a vacancy occurs, all formal complaints shall be held in abeyance until such time as a new Integrity Commissioner has been appointed; or an interim measure enacted to enable the complaint to be addressed within a reasonable amount of time. For example the City could engage the services of an Integrity Commissioner from another local municipality as a potential interim measure. PART 4 REPRISALS AND OBSTRUCTION Members shall respect the integrity of the Code of Conduct and investigations conducted under it. Any reprisal or threat of reprisal against a complainant or anyone for providing relevant information to the Integrity Commissioner is therefore prohibited. It is also a violation of the Code of Conduct to obstruct the Integrity Commissioner in the carrying out of his /her responsibilities, as, for example, by the destruction of documents or the erasing of electronic communications. APPENDIX `A' Advisory Committee Members' Code of Conduct The purpose of an advisory committee is to provide informed advice and guidance, as well as to facilitate public input to City Council on programs and policies. In recognition of the impartial and objective advice received from advisory committees, as well as the challenges and inherent restrictions placed upon these same individuals in assessing and recommending various options in a conscientious and ethical manner, the following Code of Conduct is provided as a general standard for all advisory committee members to ensure they are acting in a manner that is appropriate with regard to his /her committee. The Advisory Committee Members' Code of Conduct shall be applicable to all members of the City of Kitchener's advisory committees, being: - Arts and Culture Advisory Committee - Compass Kitchener - Downtown Advisory Committee - Economic Development Advisory Committee - Environmental Committee - Heritage Kitchener - Safe and Healthy Community Advisory Committee 1. Advisory committee members shall, when conducting committee business, preparing written correspondence, interacting with the media, members of Council, staff or members of the public, act in a mannerthat accomplishes the following: a) fulfils the mandate and mission statement of his or her advisory committee; b) respects due process and the authority of the Chair, Vice-Chair or Presiding Officer; c) demonstrates respect for all fellow committee members, Council, staff and the public; d) respects and gives fair consideration to diverse and opposing viewpoints; e) demonstrates due diligence in preparing for meetings, special occasions, or other committee-related events; f) demonstrates professionalism, transparency, accountability and timeliness in completing any tasks or projects undertaken by the committee; g} conforms with all relevant legislation, by-laws, policies and guidelines; and, h) contributes in a meaningful manner, offering constructive comments to Council, staff and fellow committee members. 2. A member of an advisory committee shall not: a) place them self in a position where the member is under obligation to any person who might benefit from special consideration or favour on their part or who might seek in any way preferential treatment; b) accord, in the performance of his or her official duties, preferential treatment to relatives or to organizations in which the member, his or her relatives have an interest, financial or otherwise; c) deal with an application to the City for a grant, award, contract, permit or other benefit involving the member, his or her immediate relative; d) place them self in a position where the member could derive any direct benefit or interest from any matter about which they can influence decisions; and, e) benefit from the use of information acquired during the course of his or her official duties which is not generally available to the public. 3. A member of an advisory committee shall disclose immediately to the committee or the Committee Administrator, who would disclose to the committee, that the member could be involved in either a real or perceived conflict of interest as prohibited by the Code; and shall abide by any decision made by the committee, with respect to such conflict of interest without recourse. If a member is perceived or known to have a conflict of interest as prohibited by the Code and has not disclosed this to the committee; then that matter may be brought forward for the committee's consideration. When such a matter has been brought forward, the committee, through a majority vote, would determine if the member is in a conflict position in accordance with the provisions of Section 2 of this Code. 4. Where an advisory committee member believes or has been advised by the committee that they have a conflict of interest in a particular matter, he /she shall: a) prior to any consideration of the matter, disclose his or her interest and the general nature thereof; b) leave the room for the duration of time that the matter is being considered; c) not take part in the discussion of, or vote on any question or recommendation in respect of the matter; and, d) not attempt in any way whether before, during or after the meeting to influence the voting on any such question or recommendation. 5. Where the number of members who, by reason of conflict, are incapable of participating in a meeting such that the remaining members no longer constitute a quorum, as set out in Kitchener Municipal Code Chapter 25 (Procedure); then the remaining members shall be deemed to constitute a quorum provided there are not less than two members present. 6. Notwithstanding Section 2~c), members of Heritage Kitchener who own property designated under Part IV or Part V of the Ontario Heritage Act and are seeking consideration of a Heritage Permit Application (HPA} for said property are permitted to address the committee regarding their SPA; but, are prohibited from taking part in the committee's deliberation and / or voting regarding that matter. 7. Should a member of an advisory committee breach any of the clauses set out herein, the City Clerk may refer the matter to Council who will consider whether to take any of the possible corrective actions, as outlined under Part 3 Subsection 7~5} of the Code of Conduct for Members of Council, Local Boards and Advisory Committees. APPENDIX `B' FORMAL COMPLAINT PROCEDURE AFFIDAVIT Please note that signing a false affidavit may expose you to prosecution under Sections ~3~ and ~ 32 or ~ 34 of the Criminal Code, R.S.C. ~ 985, c. C-46, and also to civil liability for defamation. AFFIDAVIT QF [full name] I, [full name], Of the [City, Town, etc ot] [municipality of residence] Irl one rroVlnce Ofi Un~arlo IVIHK~ UH I N HI~U 5AY [orAFFIRM]: 1. I have personal knowledge of the facts as set out in this affidavit, because which ...etc]. [insert reasons e.g. 1 work for ... 1 attended the meeting at 2. I have reasonable and probable grounds to believe that a member of Kitchener City Council or local board, [specify name of member], has contravened sections) [specify section(s)] of the Code of Conduct. The particulars of which are as follows: Set out the statements of fact in consecutively numbered paragraphs in the space below, with each paragraph being confined as far as possible to a particular statement of fact. If you require more space, please use the attached Schedule `A' form and check the appropriate box below. If you wish to include exhibits to support this complaint, please refer to the exhibits as Exhibit A, B, etc. and attach them to this affidavit. Please see the attached Schedule `A' ( } This affidavit is made for the purpose of requesting that this matter be reviewed and for no other purpose. SvVoRN [orAFF1RMED] before meat the [City, Town, etc o~ } Province of Ontario on this in the ) day of ) ., ) [ Signature of commissioner] A Commissioner for taking affidavits, etc. [Signature of Complainant] PLEASE NOTE THAT SIGNING A FALSE AFFIDAVIT MAY EXPOSE YOU TO PROSECUTION UNDER SECTIONS 131 AND 132 OR 134 OF THE CRIMINAL CODE, R.S.C. 1985, C. C-46, AND ALSO TO CIVIL LIABILITY FOR DEFAMATION. Page of Schedule `A' To the affidavit required under the Formal Complaint Procedure [If more than one page is required, please photocopy this blank page and mark each additional page as 2 of 2, 2 of 3, etc. at the top right corner.] This is Schedule `A' referred to in the affidavit of Sworn [orAffirmed~ before me on this day of [full name] .~ [ Signature of commissioner] A Commissioner for taking affidavits, etc. [Signature of Complainant]