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HomeMy WebLinkAboutCAO-09-016 - Kitchener Market Audit - Administrative Review J db KITCHENER Chief Administrator's Office Report To: Mayor Carl Zehr, Chair and members of the Audit Committee April 6, 2009 Date of Meeti ng : Submitted By: Prepared By: Loretta Alonzo, Performance Measurement and Internal Auditor Loretta Alonzo, Performance Measurement and Internal Auditor All Ward(s) Involved: Date of Report: Report No.: Subject: March 20,2009 CAO-09-016 Kitchener Market - Administrative Review RECOMMENDATION: That the Audit Committee receives report CAO-09-016 as information. EXECUTIVE SUMMARY: At the request of the Director of Business Development, Economic Development, the internal audit division conducted a review of the administrative functions at Your Kitchener Market which was completed in December 2007. Opportunities for improvement were identified and the following objectives for the review were established: · Analyze the cash handling, rent collection and deposit processes, identify control weaknesses and recommend improvements to reduce risk and increase efficiency · Review general administrative functions to improve efficiency · Analyze financial reporting to determine if revenue recognition is accurate · Analyze accounts receivable records to determine if balances reported through the Class system are accurate A total of thirty-six recommendations were made by the Auditor, most relating to administrative efficiencies and improved financial reporting. The Director took immediate corrective action and all of the Auditor's recommendations have been fully implemented over the past three months. REPORT: The Director of Business Development, Economic Development assumed the management of the Market on an interim basis and identified a number of areas for improvement. Areas of primary concern were the administrative practices and control procedures for cash handling, rent collections from vendors and the tracking and reporting of accounts receivable. The scope of the audit was limited to the following: · Analysis of rent collection process and documentation · Identify control weaknesses and risks in terms of cash handling and deposit procedures · Evaluate accuracy of the accounts receivable system (Class) · Analysis of revenue recognition through the financial reporting process · General review of the administrative processes in the Market office The following research and analysis was undertaken for this review: · Interviews with eight market vendors · Interviews with four staff members and the Director · Attendance at Saturday market to observe rent collection, cash handling, deposit documentation and accounts receivable tracking · Meetings with Program Assistant to review accounts receivable documentation · Review of all existing vendor contracts/leases · Meeting with financial analyst and accounting analyst responsible for Market's financial reporting and the Class system · Review of financial statements for the Market · Complete reconstruction of 2008 accounts receivable transactions, by vendor, by month to determine accurate revenue and rent amounts owing by vendors · Controls testing of receipts, deposits and collection documentation to determine if any fraud or theft has occurred The Auditor confirms that no serious deficiencies or non-conformities were identified in the course of this review. A total of thirty-six recommendations for improved efficiency were presented to the Director and over the past three months, all corrective actions have been completed. FINANCIAL IMPLICATIONS: None COMMUNICATIONS: N/A Signed and reviewed by Loretta Alonzo Performance Measurement and Internal Auditor