HomeMy WebLinkAboutSafe & Healthy - 2009-10-06SAFE AND HEALTHY COMMUNITY ADVISORY COMMITTEE MINUTES
OCTOBER 6, 2009 CITY OF KITCHENER
The Safe and Healthy Community Advisory Committee met this date, commencing at 4:00 p. m.
Present: Ms. K. Kwiatkowski, Chair
Councillor B. Vrbanovic, Ms. L. Booth, Ms. M. Hogg, Ms. S. Franzen, Ms. D.
Ahluwalia, Ms. T. Beaulne, and Messrs. B. Pegg, D. Pellerin and Superintendent
B. Larkin.
Staff: L. Palubeski, Manager of Program and Resource Services
M. Hildebrand, Director of Community Programs & Services
L. Korabo, Committee Administrator
ACCESSIBLE CUSTOMER SERVICE TRAINING
Ms. Pamela Albrecht, Accessibility Standards Trainer, attended to provide training on
accessible customer service to members of the Safe and Healthy Community Advisory
Committee. Ms. Albrecht advised that Provincial legislation has mandated this training for
anyone who provides a direct service or has influence over policy, thus all volunteers with the
City's advisory committees are receiving training. Legislation guiding this mandate is the
Accessibility for Ontarians with Disabilities Act, 2005 (AODA) stating a goal of making Ontario
accessible by 2025.
The AODA introduced five sets of standards for accessibility, being: customer service;
transportation; information and communication; built environment; and employment. These
standards were developed by committees made up of people with disabilities, government
representatives and industry leaders. Following establishment of the draft set of standards, an
inclusive public review /feedback process was held in which the City of Kitchener participated.
Customer service is the standard currently being worked on. The public sector must be
compliant by January 1, 2010, therefore training has been taking place for all staff, volunteers
and third parties associated with the Corporation. In addition, all of the City's policies,
practices and procedures are being reviewed and revised as there are significant penalties
levied for non-compliance. This review will ensure that policies that guide and govern
provision of goods and services to people with disabilities adhere to principles of dignity,
independence, integration and equality of opportunity. The process of identifying gaps in
policies is ongoing with a launch of revised policies to be held on December 3, 2009, in
conjunction with the International Day for Persons with Disabilities.
Ms. Albrecht provided a definition of disability as provided by the Ontario Human Rights Code
and noted that a significant listing of disabilities, some of which are not physically obvious, are
included. She advised that exclusion is a reality for many Canadians with disabilities, also
noting that statistics show that a person with a disability is almost twice as likely to live in
poverty. Further, over 55% of working-age adults with disabilities are unemployed and rates of
violence and abuse are amongst the highest for any group in Canadian society, especially with
women with disabilities. Information was also provided to the Committee concerning existing
barriers that might limit full participation in society.
In response to a question, Ms. Albrecht advised that approximately 70% of compliance training
for the City of Kitchener has been completed to date.
2. DRAFT DIVERSITY STRATEGY
Fire Chief Tim Beckett, a member of the Corporate Diversity Committee, attended to provide
an overview of the draft Diversity Strategy being circulated to all advisory committees to gather
input.
Mr. Beckett advised that the term `diversity' refers to individual differences around race,
culture, ethnicity, religion, gender, sexual orientation, age, marital status, ability, socio-
economic differences, health status, etc. Some of these differences are obvious while some
are not.
In 2005, a Corporate Diversity Committee was formed to look at attraction, recruitment, hiring
and retention, diversity training, partnerships and internships and work place supports. Its goal
was to ensure a proactive approach to making our work place more diverse and meeting the
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OCTOBER 6, 2009 - 26 - CITY OF KITCHENER
2. DRAFT DIVERSITY STRATEGY (Cont'd)
needs of the community. Later in 2008, a Community Diversity Committee was formed to look
at the external situation. This group developed a `Mini Kitchener' brochure which provided
statistics related to Kitchener based on a representative 100-person population. The statistics
from this exercise proved very telling, noting things such as 27% of Kitchener residents are
born outside of Canada.
As it was observed that the two committees were working on similar tracks, they joined
together to work more effectively. Together the following purpose was established:
• to create a Corporate culture that is inclusive and represents the diversity of our
community; and,
• to establish a framework that supports all departments, work environments and
activities within the City of Kitchener to embrace the spirit of access, equity and
inclusion.
In addition, it established four broad goals and objectives, being:
• having a work force that is broadly reflective of the community;
• identifying and addressing barriers within our organizational systems;
• attracting and retraining a talented workforce skilled at working in an inclusive and
respectful manner with one another and with the community; and,
• creating processes, policies, plans, practices, programs and services that meet the
diverse needs of those we serve.
The Diversity Strategy work plan is built on a Corporate commitment that will focus on
facilitating full access and a respectful and safe environment for our employees and citizens,
including them fully in the life of the Corporation. Plans are in place to conduct a work force
census in the Spring of 2010 to determine a baseline of what the Corporation looks like
compared to the community (Mini Kitchener). In addition, a diversity lens will be applied to all
operating areas to ensure that all policies and practices are carried out with this in mind.
The Diversity Strategy will be presented to Council in late October /November and will be
implemented once approval is received.
Members of the Safe and Healthy Community Advisory Committee were asked if they could
endorse the concept of the Corporate culture as laid out in the objectives presented to them
today. Mr. Beckett noted that the initial focus of the Strategy will be the City's work force, with
it rolling out into the community.
Ms. T. Beaulne acknowledged her agreement with implementing an internal strategy but
questioned how it would be rolled out to the community. Mr. Beckett noted that Human
Resources hiring policies are being changed to accommodate an experience equivalency in
many positions. In addition, assistance has been hired to aid in our understanding of foreign
credentials, etc., and this will assist the Corporation's hiring practices.
In response to a question concerning involving the community, Ms. L. Palubeski advised that
she is a member of the staff committee and discussions have been held concerning reaching
out to the community for `champions' to act as connectors with various ethnic groups thereby
aiding with the community component of this strategy. Ms. D. Ahluwalia suggested developing
a work plan for Year 1 to allow for quick successes to then be followed by a community
outreach plan. She asked that the Committee consider developing atwo-three year work plan
to lay out strategies. Mr. Beckett advised that he will bring that suggestion forward.
Ms. Palubeski inquired as to what exactly will be presented to Council and it was noted that the
Committee will develop a work plan. The Committee's structure will remain status quo for now
but will add people as required. Mr. Beckett indicated that the Committee was open to ideas
and suggestions about engaging the community in order to learn about best practices. Ms. T.
Beaulne suggested that other municipalities and school boards be contacted about the
possibility of forming a network as all are working towards similar ends.
The Safe and Healthy Community Advisory Committee supported the Diversity Strategy as
presented.
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DOWNTOWN ADVISORY COMMITTEE UPDATE
Mr. D. Pellerin provided an overview of topics discussed by the Downtown Advisory Committee
at its September meeting:
• Downtown Fapade Program -helping to improve the perception of safety;
• Rapid Transit Program -ongoing negotiations concerning funding, construction to be
undertaken in 2012-2014;
• Go Transit -extending service to Kitchener from Georgetown along North Main Line;
• Consolidated Courthouse -construction beginning in Fall of 2010;
• Charles and Benton Parking Garage -construction on schedule;
• Centre Block - evaluations ongoing, Development Agreement to be signed by
November 30, 2009 for project to move forward; and,
• Kitchener Public Library -preliminary design of underground parking structure is being
completed, construction will commence June 2010.
4. FESTIVAL OF NEIGHBOURHOODS -NEWCOMER AWARD
Ms. T. Beaulne advised that for a number of years the Safe and Healthy Community Advisory
Committee has sponsored an award at the Festival of Neighbourhoods Grand Finale
celebration. She commented that the Festival celebrates creative ways to bring neighbours
together and for the past few years, the `Newcomer Award' has been sponsored by this
Committee. The `Newcomer Award' is chosen via a random draw of all neighbourhoods that
have registered an activity for the first time. The prize is $250. towards costs of an activity in
the following year.
She indicated that monies have been included in the budget for this contribution and requested
that a member of the Committee attend the Grand Finale celebration on Sunday, October 25,
to make the draw and award the prize. Ms. K. Kwiatkowski offered to attend.
5. OVERVIEW OF ANNUAL ALL COMMITTEE GATHERING
Ms. T. Beaulne advised that she attended the Annual Committee Gathering on behalf of the
Safe and Healthy Community Advisory Committee on Saturday, October 3, 2009. Most
advisory committees had representatives in attendance who were then asked to consider
opportunities for coordination and collaboration with other advisory committees by highlighting
identified priorities in their work plans and making note of any connections with other
committees who may have a similar focus. Ms. Beaulne noted that our priorities connected
with those of Compass Kitchener and the Kitchener Youth Action Council. Further, she
observed that Compass Kitchener and the Mayor's Advisory Council for Kitchener Seniors
showed connections with our Committee.
6. DEVELOPMENT /APPROVAL OF WORK PLAN
Mr. L. Palubeski advised that based on the excellent ground work done by members, a draft
work plan has been produced and is being circulated for the Committee's consideration. She
advised that the work plan must be presented to Council before it can be acted on and asked
that the Committee consider approving the plan as submitted. Staff could then prepare a
report and forward same to Council at its meeting of October 26, 2009.
She advised that the Committee's November meeting currently has two presentations
scheduled that are identified in the work plan. It was staff's feeling that once the Committee
heard these presentations, additional work plan action items might be identified and could be
added.
A general discussion ensued concerning the addition of tasks related to the action item
ensuring that youth are included and engaged in Downtown development initiatives. It was
suggested that consideration be given to undertaking a community scan /outreach initiative
and involving the Kitchener Youth Action Council. The scan could gather information on where
youth live, hang out and attend school.
A concern was raised within ensuring there is no overlap with the work that will be coming out
of the Youth Services Strategy to be presented to Council in the near future. It was suggested
that in addition to the community scan, the Committee could provide assistance and strategic
SAFE AND HEALTHY COMMUNITY ADVISORY COMMITTEE MINUTES
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6. DEVELOPMENT /APPROVAL OF WORK PLAN (Cont'd)
support to the high level actions in the Youth Services Strategy. Mr. M. Hildebrand agreed
with this approach noting that there would be some value added issues that the Committee
could become involved with.
It was agreed to add these two items to the draft work plan and forward same for approval by
Council.
7. ADJOURNMENT
On motion, the meeting adjourned at 6:00 p. m.
Linda Korabo
Committee Administrator