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HomeMy WebLinkAboutCAO-18-015 - Business Plan Status Update - April 2018REPORT TO: Community Infrastructure and Services Committee DATE OF MEETING: June 18, 2018 SUBMITTED BY: Kathryn Dever, Director Strategy & Corporate Performance, 519-741-2200 ext. 7370 PREPARED BY: Jennifer MacLean,Corporate Planning Analyst,519-741-2200 ext. 7263 WARD (S) INVOLVED: All Ward(s) DATE OF REPORT: June 4, 2018 REPORT NO.: CAO-18-015 SUBJECT: Business Plan Status Update April 2018 ___________________________________________________________________________ RECOMMENDATION: For Information BACKGROUND: The City of Kitchener Corporate Business Plan is designed to make progress on the priorities in the 2015-2018 Strategic Plan and the community vision to build an innovative, caring and vibrant community.Having staff commitment to integrate this work into the ongoing operation of the organization provides a management framework that creates clarity and focus for following through on the promises made to the community in the Strategic Plan. The status of projects on the Business Plan is reported to Council three times per year, and progress for ongoing initiatives is reported annually at year-end.The intention of sharing this information regularly with Council and the public is to demonstrate full transparency and accountability for this work. The purpose of this report is to provide Council with the status of all active business plan projects as of April 30, 2018. . This new structure took effect in April 2018 and the 2018 Business Plan has been updated to reflect these changes. As a result, some projects may be found under a new department then in previous reports. REPORT: There were 71 projects in the City of Kitchener 2018 Business Plan that were in progress between January and April of this year. As of April 30th, 83% of all active projects are on track to be completed as planned or have been completed.Significant progress has already been made on a number of projects so far this year with the following projects completed: *** This information is available in accessible formats upon request. *** Please call 519-741-2345 or TTY 1-866-969-9994 for assistance. IF2 - 1 1.Community Engagement Policy (OG15):The Community Engagement Policywas approved by Council on January 29, 2018. This policy provides direction and guidance to ensure that responsibilities to effectively communicate, consult, and engage the community will be fulfilled. 2.Comprehensive Review of Business Licensing (CS31):The review has been completed with a focus on consumer protection, health and safety, and nuisance control and with the purpose of creating a clear concise and modern by-law. In December 2017, a new Comprehensive Business Licensing By-law was passed by Council. The by-law, fees and processes take a customer-focusedapproach to business licensing to support neighbourhood and community organizations as well as to facilitate business development while still protecting the public. 3.Server Systems Failover Capability (CS36):The network and server system failover capabilities were successfully tested. This will allow for business continuity in the event of a loss of operations at the City Hall computer room. 4. Community Energy Investment Strategy (NB20): The purpose of this strategy is to improve and sustain Waterloo Regi through coordination of targeted energy investments. Council, along with other local municipalities and the Region, endorsed the strategy in February 2018. 5. Revenue Comprehensive Review Action Plan and Implementation (CS58): This review resulted in a re-organization of the Revenue division. The new structure will provide a more logical alignment of roles and a better distribution of tasks across roles. It will position the division to meet future challenges such as population growth and new service trends such as e-services. th As of April 30,10 projects have new expected completion dates and two projects have completion dates to be determined due to vacancies in key staff positions, resource constraints and time needed for coordination of work between stakeholders. The status of these projects The projects are listed below with their new expected end dates: 1. Neighbourhood Places Program Neighbourhood Greening Program (Apr-2019) 2. Responsible Pet Ownership Strategy (Apr-2019) 3. Development of Public Internet Access Standard (Dec-2018) 4. Low Impact Development Design Guidelines Stormwater Utility (Aug-2019) 5. Sustainable Development Feasibility Study (Dec-2018) 6. Parking Payment Technologies (Aug-2018) 7. Complete Streets Policy (Aug-2018) 8. Long-term Financial Plan (Aug-2019) 9. Parkland Dedication Policy Update (Apr-2019) 10. Year-round Maintenance of Trails and Pathways Around Schools (Apr-2019) 11. Corporate Climate Action Plan (TBD) 12. Make It Start Advanced Manufacturing Incubator (TBD) IF2 - 2 A full listing of all active projects on the 2018 Business Plan and their status as of April 30, 2018 can be found in Appendix A: Business Plan Status Update April 2018. ALIGNMENT WITH CITY OF KITCHENER STRATEGIC PLAN: through the delivery of core service. FINANCIAL IMPLICATIONS: None COMMUNITY ENGAGEMENT: INFORM council / committee meeting. ACKNOWLEDGED BY: Dan Chapman, Chief Administrative Officer IF2 - 3 2018 Business Plan Status Update As of April 30, 2018 COMMUNITY SERVICES DEPARTMENT Gloria MacNeil(519) 741-2200 ext. 7952 By-Law Enforcement CS03Responsible Pet Ownership Strategy Status as of Apr 30th 2018: DELAYED Apr-2019 Expected Completion: Description: Recent Progress: Work in conjunction with City of Waterloo and Staff have developed a list of questions relating to licensing, KW Humane Society to development a series of microchipping and best practices. Staff have begun contacting other actions to encourage responsible pet ownership. municipalities who currently license cats and requested information specific to the licensing, microchipping and spay/neuter clinics they may have in their municipalities. Next Steps: Research a variety of options and best practices used by other municipalities to better control the cat population and increase the ability to return cats to their owners when they become lost (including, but not limited to: licensing, microchipping, spay and neuter clinics.) Staff will be reporting back to Council with the results of the best practices research and a recommendation on which option, or combinations of options the City should pursue in early 2019. Status as of Apr 30th 2018: CS56Administrative Monetary Penalties Strategy (AMPS) ON TRACK Dec-2018 Expected Completion: Description: Recent Progress: Research and development of removing the City of Kitchener and Waterloo have retained a consultant to move us parking ticket process from the Regional Court forward with the development and implementation of the AMPS House and implementing an internal process program. The consultant is currently researching and developing the that could be shared with Waterloo, resulting in required procedural bylaws, a draft AMPS bylaw, and a Screening and a more efficient and customer-focused process. Hearings Bylaw, that we will be implemented if the process is approved by Council. The consultant has also sent out an email to several municipalities and started charting responses for us to determine best practices. Next Steps: Report to Council in late 2018, early 2019 with an outline of the AMPS program. IF2 - 4 Gloria MacNeil(519) 741-2200 ext. 7952 By-Law Enforcement Status as of Apr 30th 2018: NB53Boulevard Beautification Guidelines ON TRACK Dec-2018 Expected Completion: Description: Recent Progress: Review and develop guidelines which will allow Staff held a workshop with several internal staff to discuss ideas and residents flexibility in using different materials, suggestions of what would, or would not work within the boulevard ground cover and plantings as an alternative to area. Internal staff who are directly affected by work done on the city sod on city boulevards. This action supports the right of way also met to review the suggestions that came out of the vision for lovemyhood by creating a system workshop and identify any specific departmental suggestions or where residents can take the lead in these concerns that need to be considered in the bylaw. beautification projects. Next Steps: Staff will be holding a public meeting on May 1st to get feedback from residents. Staff will also be meeting with Legal and Risk Management staff to discuss the bylaw and consider any concerns they may have. A report will be taken to Council at the end of June with a proposed By-law. Jana Miller(519) 741-2200 ext. 7231 Corporate Customer Service Status as of Apr 30th 2018: OG12Customer Service Review ON TRACK Dec-2019 Expected Completion: Description: Recent Progress: This action supports the Customer Service Customer Service Strategy Session completed with Council in Strategy principle of efficiency and February. Extensive staff engagement campaign (online survey, one effectiveness. This work focuses on on ones and focus groups, leadership workshops) is largely complete, understanding the service challenges and having reached 1500+ staff. Soft launch of external campaign has opportunities across the organization and from reached 500 participants so far. Next Steps: include a comprehensive internal customer service review, external citizen engagement Citizen engagement campaign has been developed. Largest push will campaign, employee campaign, and happen May through September. Goal is to reach a minimum of 2000 development of a service brand. citizens. Review recommendations expected to come to Council for approval in 2019. OG22Advance CRM Technology Status as of Apr 30th 2018: ON TRACK Dec-2019 Expected Completion: Description: Recent Progress: This action supports the Customer Service Development of draft road map, outlining the various projects required Strategy principle of channel integration. This in order to implement full CRM functionality has begun. work focuses on developing a prioritized Next Steps: roadmap/work plan for all initiatives required to integrate the LAGAN/CRM software with other Upgrade to Lagan software is required - planned for later spring, to be key corporate systems. Deliverables will include followed by integration to CityWorks platform. Meetings with the development of a strategy to assess IT/Customer Service, CRM vendor on these matters are ongoing. corporate business lines to be brought on to CRM over time. This work is critical to the development of a future online portal. IF2 - 5 Jana Miller(519) 741-2200 ext. 7231 Corporate Customer Service Status as of Apr 30th 2018: OG23Close the Loop with Citizens ON TRACK Dec-2019 Expected Completion: Description: Recent Progress: This action supports the Customer Service Council support for Close the Loop pilot approach occurred at Strategy principle of customer interactions. Use February Customer Service Strategy Session. Pilot selected = long- the information obtained through the Corporate term customer parking complaints. Initial meeting with Bylaw to Customer Service Review to develop a strategy explain/get agreement on the pilot has occurred. CRM technology for outlining how final resolution to service automatic notifications to customers has been tested & confirmed. interactions will be communicated to citizens, Next Steps: when possible. Bylaw/Customer Service staff to develop messaging for auto- notifications and scripting for call centre staff to use for phone calls. Goal is to begin pilot by end of May. Additional feedback about Close the Loop from citizens to be obtained through Customer Service Review. Priorities for rolling the pilot out to more services to be identified/prioritized later this year. Jon Rehill(519) 741-2200 ext. 5500 Fire Status as of Apr 30th 2018: CS24Regional Emergency Communications Centre ON TRACK Dec-2019 Expected Completion: Description: Recent Progress: Incorporate the recommendations from the Kitchener Fire Department, in collaboration with other local fire service regional emergency communications centre stakeholders, have agreed to advance a common technology platform report. which is the first phase in furthering the regional emergency communications centre model. Next Steps: See CS61 Replacement of Fire Department Dispatch System. Status as of Apr 30th 2018: CS61Replacement of Fire Department Dispatch System ON TRACK Aug-2019 Expected Completion: Description: Recent Progress: Implement the Intergraph Computer Aided Project team (which includes staff from Fire, Police and the CAD Dispatch (CAD) system with Waterloo Regional vendor) have participated in design, configuration and deployment Police Services to enhance interoperability planning workshops provided by Integraph. Monitor layouts and between the two public safety agencies. The hardware set up including purchasing of required servers and the current CAD system is approaching the end of creation of a temporary testing site for the new system at Kitchener its life cycle and must be replaced. Fire is completed. Project team continues to develop mapping, response rules and deployment models for the new CAD system. Next Steps: The project is on target for completion in early 2019. Next steps include User Acceptance testing, alignment of operation processes between Waterloo Regional Police Dispatch services and Kitchener Fire Dispatch services and the creation of training resources and training plan for all Kitchener Fire staff. IF2 - 6 Mark Hildebrand(519) 741-2200 ext. 7687 Neighbourhood Programs & Services Status as of Apr 30th 2018: NB42Doon Pioneer Park Community Centre Expansion - ON TRACK Design & Construction Dec-2018 Expected Completion: Description: Recent Progress: Commencement of the design and construction Design complete. Tender documents completed and released for of expanded space at the Doon Pioneer Park responses. Community Centre, including a gymnasium and Next Steps: other program and partner spaces, to meet the needs of the growing community. Tender submissions have now been received. Staff are working through the submissions to determine a recommendation to City Council on the award of the tender. NB44Community Centre Audit Implementation Status as of Apr 30th 2018: ON TRACK Dec-2019 Expected Completion: Description: Recent Progress: The community centre section completed a 35 of 52 recommendations are completed or has been moved into the significant audit with immediate, short-term, mid- daily work of the section (ongoing). Work over the year has largely term and long-term recommendations. Review focused on positive culture and communication in and between and implementation of these recommendations sections. will consist of a substantial body of work. Next Steps: Review our policy on community centre facility use, looking at how our facilities are accessed by residents through such things as Neighbourhood Association and partner programming as well as rentals.S taff will also be leading a collaborative review and analysis of the current Neighbourhood Association Policy to identify current strengths, weaknesses, opportunities and threats, and developing recommendations for change if needed. F inally, staff will be continuing work on culture in the section, specifically working on a recognition/reward program for community centre staff. Status as of Apr 30th 2018: NB48Snow Angel Program ON TRACK Dec-2019 Expected Completion: Description: Recent Progress: This action is a recommendation from the city's Research into local community-based organizations who provide lovemyhood strategy and supports the snow removal support, focus groups with key stakeholders, and implementation of a program that promotes research into municipally-run Snow Angels programs are complete. neighbourhood safety by connecting volunteers Next Steps: with those who need assistance clearing snow away from sidewalks and driveways. Staff are making arrangements to conduct additional internal engagement to determine the final recommendations. Recommendations will be presented to CLT before the end of September 2018. NB50 Status as of Apr 30th 2018: DELAYED Greening Program Apr-2019 Expected Completion: Description: Recent Progress: Work is underway to finalize the project charter, scope, timelines and lovemyhood strategy and supports the deliverables. Regular project team meetings have been scheduled implementation of improvements to public with internal staff who are supporting this project. Residents and other spaces in the city (specifically neighbourhood external stakeholders will be engaged as part of activities currently greening efforts such as adopt a park, trail, being planned for summer/fall 2018. garbage can, clean-up days, etc), with a focus Next Steps: on providing simple steps for residents to follow when working with city staff to make Development of an internal project team, charter, scope and neighbourhood improvements. timelines. Internal and external community engagement activities are being planned to be launched in summer/fall 2018. IF2 - 7 Mark Hildebrand(519) 741-2200 ext. 7687 Neighbourhood Programs & Services Status as of Apr 30th 2018: NB51 ON TRACK Program Dec-2018 Expected Completion: Description: Recent Progress: Work is underway to finalize the project charter, scope, timelines and lovemyhood strategy and supports the deliverables. Regular project team meetings have been scheduled implementation of improvements to public with internal staff who are supporting this project. Residents and other spaces in the city (such as more benches or external stakeholders will be engaged as part of activities currently rest stops, improvements at bus stops, better being planned for summer/fall 2018. shading or lighting), with a focus on providing Next Steps: simple steps for residents to follow when working with city staff to make neighbourhood Development of an internal project team, charter, scope and improvements. timelines. Community engagement activities are being planned to be launched in summer/fall 2018. Status as of Apr 30th 2018: NB52More Neighbourhood Events ON TRACK Dec-2018 Expected Completion: Description: Recent Progress: Developed an inter-departmental and divisional project team with staff lovemyhood strategy and supports the who worked together and with residents to support this new resident- implementation of creating simple steps to led program. Engaged with internal and external stakeholders and follow when residents are working with the City residents through engagement activities (e.g. focus groups). Secured to organize an event, especially street parties. an insurance package for street parties. Next Steps: Staff report is being prepared in collaboration with the Neighbourhood Development Office and the Transportation division on a resident-led street parties program, to be delivered to Council in June 2018. The staff report will include: A new Love My Hood Street Party program, they want to host a street party; An updated bylaw for special events on city road, including a definition of street parties and the conditions included for hosting them; Details on an insurance package for street parties (to be implemented 2018). Kim Kugler(519) 741-2200 ext. 7544 Sport CS66Leisure Facilities Master Plan Status as of Apr 30th 2018: ON TRACK Apr-2019 Expected Completion: Description: Recent Progress: The Leisure Facilities Master Plan (LFMP) The project plan and schedule are approved by project sponsor and provides the foundation for investment in project champion. existing leisure and recreation facilities and Next Steps: services and determines future facilities and services within the City of Kitchener. The final Approval of project plan and schedule by steering committee.T he plan will provide recommendations on new first project team meeting is scheduled for May 2018. S chedule facilities to be incorporated into the meeting with users groups and staff in May and June 2018. development charges by-law. Research studies related to LFMP to be completed by July 31, 2018. IF2 - 8 Kim Kugler(519) 741-2200 ext. 7544 Sport Status as of Apr 30th 2018: SE25Asset Management Plans for Golf ON TRACK Aug-2019 Expected Completion: Description: Recent Progress: Develop the first phase of a detailed asset Kick-off completed. Team structure defined with technical leads management plan outlining the current state of identified. Asset categorization completed. assets within the scope of the plan as well as Next Steps: the data requirements necessary to create a long-range lifecycle management plan. These Schedule meetings to define the level of detail required to collect plans will support data-driven decisions and asset information; conduct and consolidate the inventory of assets. balance maintenance activities to the expected Develop a financial valuation and determine the current position of the levels of service within the asset category. assets within their lifecycle. CORPORATE SERVICES DEPARTMENT Colleen Collins(519) 741-2200 ext. 7094 Corporate Communications & Marketing Status as of Apr 30th 2018: OG15Community Engagement Policy COMPLETED Apr-2018 Expected Completion: Description: Recent Progress: Development of a Council policy for Community On January 29, 2018, Council approved the Community Engagement Engagement that provides direction and Policy (GOV-COU-2010) as presented. Staff groups are currently guidance to ensure that responsibilities to being notified of the new policy with additional outreach plans in place effectively communicate, consult and engage to drive awareness and support. the community are fulfilled. Next Steps: Project work is fully completed. OG16Community Engagement Plans, Tools and Resources Status as of Apr 30th 2018: ON TRACK Dec-2018 Expected Completion: Description: Recent Progress: Development of community engagement plans, Tools are being developed and tested on an ongoing basis. This tools templates and resources to support staff includes a workshop planning template, a mini engagement plan, a in effectively informing and engaging citizens. comprehensive engagement plan and tips for survey design. Initial deliverables will include an intranet Next Steps: presence with engagement plan templates, checklists for public meetings, survey Staff will continue testing and refining these tools, and developing development and online engagement, and additional templates such as evaluation forms. FAQs. OG24Municipal Response to the Truth and Reconciliation Status as of Apr 30th 2018: ON TRACK Commission Calls to Action Dec-2019 Expected Completion: Description: Recent Progress: This project will result in a potential municipal Staff have begun outreach by attending meetings and events held by response for Council consideration to the 2015 local groups. Staff are now meeting regularly with the Region of Waterloo, the City of Cambridge and City of Waterloo to coordinate Report, including its Calls to Action, and identify outreach. and make recommendations for other ways the Next Steps: City can support Indigenous peoples in Kitchener. Deliverables will include a staff report A scoping report is currently being prepared for council consideration. detailing the full scope of the work and a report with recommendations on our approach to key issues defined through the initial project scope. IF2 - 9 Michael Goldrup(519) 741-2200 ext. 7117 Human Resources Status as of Apr 30th 2018: CS25Implementation of the First Phase of the Corporate ON TRACK Talent Strategy Dec-2019 Expected Completion: Description: Recent Progress: Implement actions to ensure commitment to The 2018 talent management priorities were supported by CLT. A 4- becoming a high-performing, credible and month HR co-op placement was successfully completed in April, with dynamic organization, while supporting change the student completing instructional design for eight online learning to move the organization and employees toward courses for various FCS divisions. This was a pilot co-op placement a desired corporate culture. The strategy for the department. A draft probationary performance review system includes initiatives in 7 strategic programs: was completed for permanent full-time, non-union employees. A workforce planning, recruiting & staffing, project plan was completed for a corporate-wide needs assessment onboarding & orientation, learning & to identify future 'supervising/managing' training needs for supervisors development, career management, succession and managers. management, and performance management; Next Steps: as well as development in leadership. Finalize the probationary performance review system for permanent full-time, non-union employees and commence work on a system for permanent full-time union employees. Commence RFP for profiling assessments to support the recruitment function and employee development. Complete a framework and implementation plan for the development of organizational core competencies. Report on talent management strategy results/statistics for 2017. Complete final report on the multi-year recruiting process review results. Christine Tarling(519) 741-2200 ext. 7809 Legislated Services Status as of Apr 30th 2018: CS18Electronic Agenda Management ON TRACK Aug-2018 Expected Completion: Description: Recent Progress: Create, prepare, approve and publish meeting Completed a comprehensive review of the agenda preparation agendas in a more efficient, collaborative, process for Property Standards and Dangerous Dog Designation streamlined manner. Appeals Tribunals through a LEAN perspective to identify and implement efficiencies. Implemented electronic minute-taking to streamline minute production process. Next Steps: Conducting a comprehensive review of the agenda preparation process for standing committees and Council meetings through a LEAN perspective to identify and implement efficiencies. Continue investigating potential implementation of a third-party application that leverages existing technology owned by the City. Report back to Corporate Leadership Team on findings and recommendations. CS31Comprehensive Review of Business Licensing Status as of Apr 30th 2018: COMPLETED Dec-2018 Expected Completion: Description: Recent Progress: Undertake a full review of business licensing Bylaw passed by Council in December 2017. Cross-training and processes for greater customer focus, better education was completed. Tool-kits were created for new businesses use of existing technologies and to implement & pop-up Farmers' Market. New Applications for each schedule industry best practices. Review and update created. Webpage developed (kitchener.ca/businesslicensing) with licensing by-law to provide greater clarity, and fees, applications and regulations. review and update fees. Improve relationships Next Steps: and integration with internal partners, and cross- train staff for improved service provision and Project work is fully completed. personal development. IF2 - 10 Christine Tarling(519) 741-2200 ext. 7809 Legislated Services Status as of Apr 30th 2018: CS37Online Business Licensing ON TRACK Dec-2018 Expected Completion: Description: Recent Progress: Implement the first phase of online business New AMANDA folders created for each class of business in both licensing (e.g., pilot with business license AMANDA test and AMANDA production. Automated emails created renewals). that are sent to licensing, and any other division that has inspection requirements. Next Steps: New folders to be moved into AMANDA 7 (waiting on AMANDA support & IT to upgrade). Public Portal 2 & credit card payment to follow the release of AMANDA 7. Develop online renewals, develop new reports dependent on new folder creation. CS402018 Election Status as of Apr 30th 2018: ON TRACK Apr-2019 Expected Completion: Description: Recent Progress: Conduct the 2018 election and report on the Updating policies and procedures to meet Municipal Elections Act outcome. requirements is in progress. Revisions to election worker position descriptions, requirements and training are completed. Procurement of tabulators, laptops, barcode scanners and LTE modems is completed.P rocurement of Voter Notification Card printer is in progress. All forms, manuals and resources for candidates and third party advertisers are completed and on the website.T raining of staff to accept nominations and third party registrations is completed. Have obtained CLT approval to recruit City staff as election workers, including Managing Deputy Returning Officer (MDRO) positions. Next Steps: Complete policy and procedure updates, revisions to election worker requirements and training, and equipment procurement. Print and mail Voter Notification Cards. Complete and execute on communications plan. Develop and deliver candidate orientation. Establish emergency election centre. Hire workers and provide training. Establish Municipal Elections Compliance Audit Committee. Carry out election, report on official results. Plan Inauguration and revise new Council orientation. IF2 - 11 Christine Tarling(519) 741-2200 ext. 7809 Legislated Services Status as of Apr 30th 2018: CS68Electronic Records Management Strategy ON TRACK Dec-2019 Expected Completion: Description: Recent Progress: Implement the necessary and appropriate Obtained approval from CLT to make the Records Management (RM) strategies, tools, processes and skills to 101 a mandatory training for City staff who has email account. systematically control the creation, distribution, Developed the module for online RM 101 training. Deployed and promoted the online RM 101 training. Developed a dedicated ERM records/information maintained as evidence of resource page in KHUB where cheat sheets, tips & tricks are posted. business activities and transactions. Held kick-off meeting with designates across the corporation who will coordinate the project among their respective groups. Have 75% completion rate for RM 101 training as of April 27th 2018. Next Steps: Electronic Records Management Strategy, the focus for 2018 is the management of electronic records stored in Q:, S:, O: drives and official email records across the corporation. Continue to work one- on-one where requested to provide support for Division Q:, S:, O: drives clean-up initiatives; Once clean-up is completed, the next step is to organize network drives according to the City's corporate-wide classification system. Dan Murray(519) 741-2200 ext. 7825 Technology Innovation & Services Status as of Apr 30th 2018: CS36Server Systems Failover Capability COMPLETED Apr-2018 Expected Completion: Description: Recent Progress: Accelerate the installation of required The network and server system failover capabilities were tested in equipment to provide comprehensive server March and worked successfully. Further projects will focus on backup capability at the Kitchener Operations specific business applications being moved into this environment and Facility to allow for business continuity in the individually documented but are outside the scope of this project. event a loss of operations at the City Hall Next Steps: computer room. This installation will respond to one of the major recommendations from the Project work is fully completed. business continuity project. Status as of Apr 30th 2018: CS62Development of Public Internet Access Standard DELAYED Dec-2018 Expected Completion: Description: Recent Progress: Digital Kitchener outlined the development of a Public Internet Access Standard as part of the continued to work with the Community Services department to Inclusive theme. This project will include improve the delivery of public internet and computer services. To date working with community partners to define what this work has identified five areas of opportunity related to service attributes would constitute public access and policy, standard technology offerings for public use and future then using that definition, developing a planning. This includes work to identify a benchmark for current minimum standard of free public Internet service, with an aim to target service improvements over time for access to be adopted by the City. This public benefit. minimum standard can then be used to direct Next Steps: future investments for public access terminals or free Wi-Fi in future projects. Throughout spring/summer of 2018 staff will continue create a comprehensive proposal for consideration. Staff anticipate that an update on this initiative will be brought forward to council in mid-2018. IF2 - 12 Dan Murray(519) 741-2200 ext. 7825 Technology Innovation & Services Status as of Apr 30th 2018: CS64Civic Innovation Lab at Communitech ON TRACK Dec-2020 Expected Completion: Description: Recent Progress: The establishment of a Civic Innovation Lab is a The lab began operations on Jan 8th with two co-op staff. The lab significant initiative in support of the Digital has been working on a data platform to consume IoT data from Kitchener strategy. The lab will operate as a devices (Streetlights, sensors) and provide insights from data. The pilot project for 3 years and focus on developing system will leverage artificial intelligence and machine learning. innovative solutions where Internet of Things Investigations into water and gas metering projects, parking (IoT) can help solve municipal challenges. management and snow level monitoring projects are underway. Work to establish the lab will begin in 2017 Next Steps: pending project and budget approval by Council with the intent of having a fully operational lab Gas and Water metering project is likely to be delayed into 2019 due by the end of the year located at Communitech. to the manufacturer's timelines. Parking, snow level monitoring and noise monitoring projects are being planned. Sessions being planned to brainstorm other areas of opportunity are planned for June. CS65Implementation of the Digital Kitchener Strategy Status as of Apr 30th 2018: ON TRACK Dec-2021 Expected Completion: Description: Recent Progress: Digital Kitchener, a four year digital strategy An update to Committee on Digital Kitchener 2017 accomplishments approved by Council in 2017, is a vision to and the 2018 Brave Plan was presented on February 5th. The 2018 make Kitchener more Connected, Innovative, Brave plan was unanimously approved. Work continues in the areas On-Demand and Inclusive. A number of identified. initiatives will be identified on an annual basis Next Steps: that fulfill the action steps outlined in Digital Kitchener and help realize the vision. Staff will Staff plan to return to Committee with an update on the Digital report back to Council on the progress of the Inclusion and Public Access Standard in mid 2018. plan annually. Ongoing communications and marketing of Digital Kitchener and its supporting initiatives will need to continue. Status as of Apr 30th 2018: EC07Broadband & Fibre Optic Infrastructure ON TRACK Dec-2018 Expected Completion: Description: Recent Progress: Work collaboratively with stakeholders to With the support of the SWIFT network regionally in 2017, our explore options to either encourage third party attention has turned to being a SWIFT "build-ready" partner. fibre optic investment in Kitchener or partner Discussions with regional partners have taken place to identify areas with others to provide improved high-speed of opportunities to investigate collaborating on. broadband infrastructure for Kitchener. High Next Steps: speed internet access is increasingly viewed as essential infrastructure for a globally A meeting with SWIFT representatives is planned for June to discuss competitive economy. their specific requirements from municipal partners. Discussions are also taking place with local service providers as possible. IF2 - 13 DEVELOPMENT SERVICES DEPARTMENT Justin Readman(519) 741-2200 ext. 7646 Administration - Development Services Status as of Apr 30th 2018: SE04Corporate Climate Action Plan ON HOLD TBD Expected Completion: Description: Recent Progress: Develop a comprehensive Climate Action Plan The corporate climate risk and vulnerability assessment is complete for the organization that integrates both using ICLEI's BARC (Building Adaptive & Resilient Communities) mitigation measures with adaptation strategies methodology. Preliminary mitigation strategies have been developed that work synergistically to reduce vulnerability based on input from key stakeholders within the organization. to climate risks and greenhouse gas emissions. Next Steps: The responsibility for this project has been transferred to the City's new Corporate Sustainability Officer in the Development Services Department. Timing for expected completion will be updated for the next reporting cycle. Mike Seiling(519) 741-2200 ext. 7669 Building CS55AMANDA 7 and Public Portal Review Status as of Apr 30th 2018: ON TRACK Dec-2018 Expected Completion: Description: Recent Progress: The AMANDA software system requires a IT staff assisted in reviewing server options including a decision on a significant upgrade; AMANDA 7. Prior to go forward basis. implementation, testing of scripts and set-up of Next Steps: security groups and reporting tools is necessary. The existing public portal is integral The vendor will build the public portal after IT confirms the server to the core business. The project will include verification is complete. reviewing the existing public portal including other software options. Cory Bluhm(519) 741-2200 ext. 7065 Economic Development EC04Make It Vibrant - Special Events and Urban Experience Status as of Apr 30th 2018: ON TRACK Strategy Dec-2019 Expected Completion: Description: Recent Progress: Develop a strategy to support the delivery of Economic Development analyst position was vacated and recruitment both world-class and grass roots community to fill the position completed. Initial public consultation is complete. experiences, such as festivals, events, Next Steps: programs and urban experiences. Staff to table a draft strategy with Council in Q1/Q2 of 2019, followed by final public stakeholder consultation. EC08Make it Start - Advanced Manufacturing Incubator Status as of Apr 30th 2018: ON HOLD TBD Expected Completion: Description: Recent Progress: Support the development of an advanced Waterloo Region, Toronto and Hamilton were awarded $230 Million manufacturing incubator in Kitchener, offering from the Federal Government's Innovation Supercluster Fund to specialized accelerator programming for startup support advanced manufacturing. Funding Agreements are currently manufacturers. Funding has been allocated in being drafted for execution by Next Generation Manufacturing. the reserve. Implementation is dependant on Next Steps: the Council approval of the Business Case. Staff continue to work with all partners involved to determine options for advancing the incubator. Staff anticipate identifying options to consider by Q4. IF2 - 14 Cory Bluhm(519) 741-2200 ext. 7065 Economic Development Status as of Apr 30th 2018: EC23Make It Grow - Music and Film Industry Office ON TRACK Dec-2019 Expected Completion: Description: Recent Progress: Support the creation of a Music and Film Council has approved a new Film Music and interactive Media Office. Industry office to facilitate local music, film and The establishment of an industry office will lead activities for 2 years. digital media cluster success in Kitchener and Following the pilot period, a migration to a suitable, existing regional area. Funding has been allocated in the entity would be implemented to share future resources and reserve. Implementation is dependent on the investments to strengthen regional sectors. Council approval of the Business Case. Next Steps: Staff are implementing recommendations for the Film Music and Interactive Media Office. EC24Make It Start - Creative Hub at 44 Gaukel Street Status as of Apr 30th 2018: ON TRACK Apr-2019 Expected Completion: Description: Recent Progress: Facilitate the development of a hub for creative A partnership between the Accelerator Centre and ArtsBuild Ontario industry entrepreneurs through affordable has facilitated the use of the second floor of the building for space, networking and professional technology and creative industry practitioners since the fall of 2016. development opportunities. Based on the Currently, there are over 30 people working out of the second floor of results of the 2017 RFP process, develop the building.T o continue momentum for the creative hub and revised implementation options and a re-scoped Accelerator/ArtsBuild Ontario initiatives, staff has been working with pathway forward. Funding has been allocated in creative industry stakeholders to pilot creative hub activities on the the reserve. Implementation is dependent on first floor of 44 Gaukel to explore how the successful model on the the Council approval of the Business Case. second floor could maximize the use of the building. Next Steps: Report is scheduled to come to the FCS Committee May 28. If approved at committee, final approval pending at the June Council meeting. Status as of Apr 30th 2018: EC26Make It Urban - Upper Level Market Transformation ON TRACK Dec-2019 Expected Completion: Description: Recent Progress: As part of the Kitchener Market Strategy Team kick off for Food Incubator has occurred. Beautification implementation, develop and begin processes are underway (i.e. Edison LED Lights installed for ambiance and effect during Market events in the upper level market, upper level and piazza, with the goal of creating outdoor furniture layout, bicycle rack improvement) . a more vibrant, programmable, entrepreneurial Next Steps: and identifiable experience while generating additional revenue. This could include a Beautification to the Lower Piazza by the Pea Pod Fountain targeted refreshed look, improved functionality and the to be completed by July in time for the Eby St. mural launch. Banners introduction of a Food Incubator to support new and hardware in and around the Market District to be installed by July. food startups. NB12Make it Urban - Rockway Centre Partnership Status as of Apr 30th 2018: ON TRACK Development Dec-2019 Expected Completion: Description: Recent Progress: Finalize the evaluation of potential Staff met with Rockway Seniors Community to provide an update. redevelopment opportunities for the land Staff continue to work with neighbouring property owners to find surrounding the Rockway Centre, and provide solutions. Council with options for proceeding with a Next Steps: public-private partnership. Options for proceeding are expected to be presented to Council in Q1 2019. IF2 - 15 Hans Gross(519) 741-2200 ext. 7410 Engineering Status as of Apr 30th 2018: SE05Low Impact Development Design Guidelines - DELAYED Stormwater Utility Aug-2019 Expected Completion: Description: Recent Progress: Low Impact Development (LID) is an approach There have now been 5 full road reconstruction projects tendered with to storm water management that mimics a site's LID incorporated into the design (permeable concrete parking laybys, natural hydrology as the landscape is exfiltration systems in the storm sewer, bioretention and oil and grit developed. Using the Low Impact Development separation units). Additionally, the Stormwater Policy is being approach, storm water is managed on-site and implemented in development projects with the administrative changes the rate and volume of storm water reaching presented to the Waterloo Region Home Builders Association receiving waters is unchanged from presented in April 2018. predevelopment levels. These guidelines will be Next Steps: integrated into the existing Development Manual. An update to the Development Manual will incorporate the administrative changes to corporate policy MUN-UTI-2003 (Stormwater Management Policy) as well as the design guidelines and resources developed by the Toronto Region Conservation Authority and Credit Valley Conservation Authority for LID implementation. Internal engineering standards will be refined as experience is gained in design and construction projects being led by the Engineering Division and Stormwater Utility.The Development Manual Update has been delayed until the Spring of 2019 and as such the completion date for this item is to be revised to mid 2019. Alain Pinard(519) 741-2200 ext. 7319 Planning Status as of Apr 30th 2018: NB11Comprehensive Zoning By-law Review ON TRACK Dec-2019 Expected Completion: Description: Recent Progress: Undertake a multi-phase, comprehensive All recent project milestones met. Review of all external comments review of the City's Zoning By-law 85-1 to from the first draft complete and individual responses provided. implement the new Official Plan and other Numerous issues resolved via meetings, additional work, site visits, required changes. etc. A final draft of all of the zones (except Residential) prepared, reviewed internally, comments and issues addressed and a final version posted online, circulated and advertised. Statutory Public Meetings at PSIC to table the final draft zoning by-law and receive formal submissions on April 30th and May 8th. Next Steps: Receive and review formal submissions made for the Statutory Public Meetings (Apr. 30 and May 8). Prepare final by-laws for Council consideration in 2019. NB13Sustainable Development Feasibility Study Status as of Apr 30th 2018: DELAYED Dec-2018 Expected Completion: Description: Recent Progress: Working with partner organizations, under the Phase 1 essentially complete. Phase 2 underway. Background Federation of Canadian Municipalities (FCM) information and direction for Kitchener case study sites provided. Green Municipal Funds program, undertake a Internal team meeting at the end of April. feasibility study to help inform sustainable Next Steps: development practices at a site or neighbourhood scale. The emphasis is to be on Internal team meetings and consultant work on Kitchener case study energy sustainability.sites April-Summer 2018.Consultant is working with 4 municipalities on this multi-year project. Phase 1 is essentially now complete. Phase 2 began in March 2018 which involves Kitchener and Waterloo. Consultant advises this phase should have a draft by Fall and complete by end of year. IF2 - 16 Alain Pinard(519) 741-2200 ext. 7319 Planning Status as of Apr 30th 2018: NB20Community Energy Investment Strategy COMPLETED Dec-2018 Expected Completion: Description: Recent Progress: As a supporting partner with the Region of Kitchener Council endorsed the Strategy, along with other local Waterloo, local municipalities and utility municipalities and the Region, in February 2018. Report submitted to companies, explore opportunities for energy FCM as part of grant requirements. efficiency, optimization of local energy Next Steps: resources and reduction of environmental impact related to energy. The resulting region- Project work is fully completed. wide strategy will set a path to improve how energy is generated, delivered and used throughout the community. NB21Hidden Valley Land Use Study Status as of Apr 30th 2018: ON TRACK Apr-2019 Expected Completion: Description: Recent Progress: To develop a Master/Community Plan for the Project re-scoped. Phase 1 of stormwater flow monitoring and Hidden Valley area that would be implemented modeling complete. Phase 2 underway which will help provide by way of amendments to the Official Plan and technical background work needed for a new land use plan. Initial Zoning By-law. This project would be integrated internal meeting held regarding the preparation of a new land use plan with a servicing study for the area that will be for the area. led by Engineering. The study will also identify Next Steps: any public interest in the Hidden Valley lands including opportunities to protect and/or acquire Future community/stakeholder engagement to be confirmed for the natural features and sensitive lands. land use planning process . Status as of Apr 30th 2018: NB26Urban Design Manual ON TRACK Dec-2019 Expected Completion: Description: Recent Progress: Undertake a full review of the urban design A first draft most of the sections in the new Urban Design Manual - manual to implement the new Official Plan, Part A are drafted, reviewed internally, revised and ready for the start make the document more efficient and of external stakeholder review. Industry session, coffeehouse chats effective, complement specific design briefs etc. and other targeted initial stakeholder engagement sessions underway. Next Steps: Table a first draft (not including the technical standards) spring/summer for public/stakeholder review. Report is anticipated to be presented to Council in Q3 2019. NB43Heritage Best Practices Implementation Status as of Apr 30th 2018: ON TRACK Aug-2018 Expected Completion: Description: Recent Progress: In follow up to Report CSD-15-08 which Status update presentation and discussion with Heritage Kitchener in recommended the development of a variety of March 2018 on all of the best practices and upcoming priorities for best practices regarding the conservation of this year. Completion of first draft of a Conservation Plan for a City- cultural heritage resources. owned heritage resource (one of the best practices). Discussion paper on delegated approval by-law update to May 1 Heritage Kitchener. Next Steps: Remaining heritage best practices implementation items will be discussed at Heritage Kitchener starting in May 2018 and will come to Council as they are recommended. IF2 - 17 Ken Carmichael(519) 741-2200 ext. 7372 Transportation Services Status as of Apr 30th 2018: CS54Parking Payment Technologies DELAYED Aug-2018 Expected Completion: Description: Recent Progress: A review of new technologies related to RFP completed and proposals submitted. Committee reviewed payment options for our parking facilities, with a submissions to determine a rating for each proposal. mandate to incorporate more user friendly Next Steps: payment options (ie. Pay By Mobile). Staff is finalizing award. Implementation will follow immediately after. NB18Complete Streets Policy Status as of Apr 30th 2018: DELAYED Aug-2018 Expected Completion: Description: Recent Progress: The City of Kitchener has a number of policies A draft set of principles have been established. and practices that promote complete streets. The development of a complete street policy Next Steps: would review best practices and combine Work will be integrated into the cycling and trails master plan update. elements into a standalone policy document that ensures planning, design and implementation of an element of the city's transportation network considers and aims to meet the needs of all users regardless of age, ability and travel choice. NB34Community Traffic Safety Advisory Committee Status as of Apr 30th 2018: ON TRACK Dec-2019 Expected Completion: Description: Recent Progress: Consider options to revise the mandate of an Research has begun and the concept has been discussed at a existing advisory committee to create a co- Regional level with peers. operative partnership between city staff, Next Steps: community groups and other agencies that seek to enhance traffic and pedestrian safety in Continue research into advisory Committees of other municipalities Kitchener. The Committee will provide input and and report back to Council by end of 2019. feedback on traffic safety issues such as school zone concerns, traffic calming requests and traffic-related education initiatives. NB46Automated Speed Camera Program for Traffic Calming Status as of Apr 30th 2018: ON TRACK Dec-2019 Expected Completion: Description: Recent Progress: Subject to the passing of new Provincial Discussions have taken place at the Regional level to coordinate legislation related to speed cameras, staff to potential implementation of this legislation on a consistent basis investigate the potential use of this technology through all jurisdictions within the Region. This item is a regular to address speeding concerns in school zones. discussion topic at area Regional Traffic Coordinators meetings. Next Steps: Develop an implementation plan, working with the Region, Police, School Boards, MTO and all stakeholders. Work with internal work areas (Legal, Finance, Engineering) on internal requirements to support this program. IF2 - 18 Ken Carmichael(519) 741-2200 ext. 7372 Transportation Services Status as of Apr 30th 2018: SE12Update the Cycling Master Plan ON TRACK Dec-2019 Expected Completion: Description: Recent Progress: This project will entail updating the 2010 Cycling Staff met with internal stakeholders to discuss community Master Plan which previously had only looked at engagement strategy. Project Charter is complete. Draft terms of on-road cycling facilities. The proposed update reference for RFP complete. will update the on-road network as well as Next Steps: incorporate off-road trails cycling infrastructure. This will also include proposing Release of RFP. Establish a steering committee/technical working cycling related education and programming. group. SE26Asset Management Plans for Parking Enterprise Status as of Apr 30th 2018: ON TRACK Dec-2018 Expected Completion: Description: Recent Progress: Develop the first phase of a detailed asset Kick off completed. Team structure defined with technical leads management plan outlining the current state of identified. Asset categorization completed. assets within the scope of the plan as well as Next Steps: the data requirements necessary to create a long-range lifecycle management plan. These A number of key items are required to develop a Phase 1 Asset plans will support data-driven decisions and Management Plan (AMP): 1. Define the level of detail required to balance maintenance activities to the expected collect asset information, 2. Conduct and consolidate an inventory of levels of service within the asset category. established assets, 3. Based on the availability of data, develop a current financial valuation, 4. Establish a current position for which the assets sit within their lifecycle (where possible). FINANCIAL SERVICES DEPARTMENT Brenda Johnson(519) 741-2200 ext. 7647 Accounting CS69Automation of Payment Processing Status as of Apr 30th 2018: ON TRACK Dec-2019 Expected Completion: Description: Recent Progress: Multi-phase project including investigation and Online expense demos with SAP and IT. Attended SAP Smart Cities automation of corporate credit card processing, Forum and learned about other municipalities who have implemented online travel and expense claims, and electronic online expense modules. storage in SAP of payment documentation such Next Steps: as invoices and cheque remittances in an effort to reduce paper and streamline processes. Create a detailed plan for the project. Determine system requirements for online travel and expenses. Ryan Hagey(519) 741-2200 ext. 7353 Financial Planning CS09Long Term Financial Plan Status as of Apr 30th 2018: DELAYED Aug-2019 Expected Completion: Description: Recent Progress: Prepare a consolidated long term financial plan Initial reviews of other municipalities, industry practices and that will be the financial framework for the City government financial associations conducted. going forward. The framework will incorporate Next Steps: policy work pertaining to reserves, debt, and enterprise investments.Continuing work to define scope, develop framework, and deliver the long term financial plan. This will include reviews of other municipalities, industry best practices, and government financial associations. IF2 - 19 Ryan Hagey(519) 741-2200 ext. 7353 Financial Planning Status as of Apr 30th 2018: CS41Development Charges Background Study (2019) ON TRACK Aug-2019 Expected Completion: Description: Recent Progress: Work has begun on the development of the project plan. Charges Background Study and Bylaw as required by legislation. Next Steps: Finalize the development of the project plan. Finalize the terms of reference for hiring a development charges consultant. Retain a consultant prior to the summer recess. OG10Participatory Budgeting Status as of Apr 30th 2018: ON TRACK Dec-2019 Expected Completion: Description: Recent Progress: Enable community members to directly decide Staff have completed the first phase of engagement to generate ideas how to spend part of the city's budget, allowing for the ballots. them to make budget decisions that affect their Next Steps: lives. Phase 2 and 3 voting will proceed during the month of May with final ballot results announced in June. Voting will take place at neighbourhood meetings, online at engagekitchener.ca and in community centres. Construction is targeted for the fall of 2018. Joyce Evans(519) 741-2200 ext. 7825 Revenue Status as of Apr 30th 2018: CS58Revenue Comprehensive Service Review Action Plan COMPLETED and Implementation Dec-2018 Expected Completion: Description: Recent Progress: Develop and implement an action plan to Revenue comprehensive review was completed in the fall of 2017. respond to the Revenue comprehensive review Recommendations from this report have been implemented. key findings and recommendations. Next Steps: Project work is fully completed. Jonathan Lautenbach(519) 741-2200 ext. 7334 Supply Services CS70Streamline Procurement Processes Related to Payment Status as of Apr 30th 2018: ON TRACK Processing Dec-2019 Expected Completion: Description: Recent Progress: Streamline procurement processes related to Project plan developed and accounting audit findings reviewed for payment processing by reviewing and revising inclusion in solution development SAP functionality as well as increasing Next Steps: utilization of corporate credit cards. Development of current state process maps for the following functions: parked invoice, cheque requisition, petty cash, field purchase order, purchase requisition / purchase order and corporate credit card payment processing. CS71Purchasing Procedures to Support New By-law Status as of Apr 30th 2018: ON TRACK Dec-2018 Expected Completion: Description: Recent Progress: Development of purchasing procedures related Project plan developed and sample documents have been gathered to the new purchasing by-law including: from other publicly funded agencies. debriefing; procurement protest; supplier Next Steps: performance evaluation; supplier suspension and solicitation document drafting. Draft procedures based on research and validate with internal stakeholders IF2 - 20 Jonathan Lautenbach(519) 741-2200 ext. 7334 Supply Services Status as of Apr 30th 2018: OG08E-Tendering ON TRACK Dec-2018 Expected Completion: Description: Recent Progress: Implement an e-tendering module to enable Project plan developed for Phase 4. Implement electronic vendors to self-identify for interested submissions of proposals by December 2018. commodities, access bid documents and Next Steps: drawings and submit tenders, proposals and quotations electronically. Create bid templates for request for proposals - electronic submissions and notify vendors of upcoming change. INFRASTRUCTURE SERVICES DEPARTMENT Denise McGoldrick(519) 741-2600 ext. 4657 Administration - Infrastructure Services CS22Water & Sanitary - Review of Rate Structure Status as of Apr 30th 2018: ON TRACK Aug-2020 Expected Completion: Description: Recent Progress: Champion a review of the water and sanitary Staff met to review the work performed as part of the Water utilities fixed vs. variable rate structure. Infrastructure Program (WIP) and to develop a strategy on how to move forward with the project. Next Steps: A public education/engagement plan will be developed in 2018 and will build upon the Water Infrastructure Program (WIP) work completed in 2017. Cynthia Fletcher(519) 741-2600 ext. 4424 Facilities Management Status as of Apr 30th 2018: EC28City Hall Outdoor Spaces Detailed Design ON TRACK Dec-2019 Expected Completion: Description: Recent Progress: Develop a detailed design to address critical Based on Council feedback, the functional design was modified to infrastructure repairs for City Hall outdoor address questions raised. Staff confirmed with the original Architect spaces and concurrent work to improve the for City Hall that the current design for re-development of the outdoor functionality of Carl Zehr Square for public spaces is in keeping with the original design intent. events programming. Next Steps: A project charter and project team for this phase of the project will be established. Detailed design will focus on the required elements and the optional elements will only be at a preliminary design stage. Greg St. Louis(519) 741-2600 ext. 4538 Kitchener Utilities CS60Utility Meter Mobile Workforce Management System Status as of Apr 30th 2018: ON TRACK (MWMS) Dec-2019 Expected Completion: Description: Recent Progress: Source a highly configurable and flexible mobile Staff has finalized the documentations that will outline the base for workforce management solution to facilitate in building the solution and integration with SAP. field management of a variety of gas and water Next Steps: related legislated activities. The proposed solution will replace the current paper based The final blueprint document and other documents will be reviewed by systems, integrate through SAP service orders staff. The first group of tablets will be purchased in preparation for and Cityworks work orders allowing dispatchers testing. System testing will begin in June. to input into a queue of work plans delivered to staff by mobile devices through the MWMS. IF2 - 21 Denise McGoldrick(519) 741-2600 ext. 4657 Parks & Cemeteries Status as of Apr 30th 2018: CS59Parkland Dedication Policy Update DELAYED Apr-2019 Expected Completion: Description: Recent Progress: Comprehensive review and update of the A draft policy, by-law and discussion paper has been completed. current Parkland Dedication Policy related to acquiring parkland (or cash-in-lieu payment) Next Steps: through development applications. An internal staff review of the draft policy, by-law and discussion paper is planned. Council will receive the draft information prior to consultation with Committees of Council and community stakeholders.This project is being shifted out to better align with the DC exemption bylaw timelines. NB04Grand River Park - Phase 1 Status as of Apr 30th 2018: ON TRACK Aug-2018 Expected Completion: Description: Recent Progress: This project will include the establishment of Staff presented to the Corporate Recreation and Leisure Steering criteria, the evaluation of potential lands, the Committee and received feedback on opportunities. prioritization of natural space land acquisition Next Steps: opportunities, and the development of a vision, including: potential park programming and cost Staff is presenting to the Corporate Leadership Team to obtain estimates in order to inform future capital direction on opportunities and next steps. budget forecasts. Phase 1 includes the acquisition of the site. The development of a master plan will begin when Phase 1 is completed. Status as of Apr 30th 2018: NB10Upper Canada District Park Master Plan - Priority 1 ON TRACK Dec-2018 Expected Completion: Description: Recent Progress: The re-alignment, consolidation and The park has been stripped, rough graded and prepared for improvement of the Southwest Optimist infrastructure installations such as retaining structures, drainage, Sportsfield baseball diamonds including irrigation and servicing. Due to late Spring ice cover, re-mobilization supporting infrastructure as identified in the from 2017 was delayed until late April. approved Upper Canada District masterplan. Next Steps: Park Opening: Summer 2018. Diamond Opening: Spring 2019 Construction activities have resumed as of April 30th, 2018 and will continue until project completion. NB17Doon Pioneer Park Skate Park Status as of Apr 30th 2018: ON TRACK Dec-2018 Expected Completion: Description: Recent Progress: The development of the Doon Pioneer Park Public Workshop #2 was held on February 27, 2018 and three Skate Park will be completed through this concept designs of the skatepark were presented to stakeholders for project. The Leisure Facilities Master Plan review and comment. Public consultation also included an online recommended that additional skateboard Engage Kitchener survey. facilities be developed in Kitchener in an effort Next Steps: to expand on the continued success at that time of the Aud Skatepark, and to address the Upcoming public consultation to be scheduled to present the refined growing need for opportunities in skateboarding. Skatepark Concept Plan by the consultant. IF2 - 22 Denise McGoldrick(519) 741-2600 ext. 4657 Parks & Cemeteries Status as of Apr 30th 2018: NB19Implementation of the South Kitchener District Park ON TRACK Master Plan Phase 1 Dec-2018 Expected Completion: Description: Recent Progress: Phase 1 of the development of the South A Heritage report and conservation plan was approved in January Kitchener District Park will include the 2018. The park will be named RBJ Schlegel Park through a development of the sports fields, sponsorship agreement. Temporary park signs have been installed. playground/splash pad, stormwater Approvals from the Ministry of Environment and Climate Change were management features, grading and site received in April. A second submission was made for Site Plan servicing, roads and parking. Approval. Next Steps: Phase 1 Park & Sportfield tender to be issued and awarded in spring/early summer 2018 and construction is to begin in the summer of 2018. SE06Sustainable Urban Forest Management Program Status as of Apr 30th 2018: ON TRACK Dec-2018 Expected Completion: Description: Recent Progress: This project will initiate the development of a After an extensive community engagement and planning process the Sustainable Urban Forest Program with the draft sustainable urban forest strategy has been completed and is creation of an urban forest strategic plan for ready to be reviewed by the community. A video was created and will public and private urban forest, and an asset be shared with the public to encourage input and feedback on the management plan for trees on city lands. A draft strategy. sustainable program sets the course of action Next Steps: for a socially desirable urban forest that can also be achieved and maintained based on the The draft sustainable urban forest strategy will be presented at the true capacity of the city to manage resources. May 7th Council Strategic Session. This will also start eight week public comment period for the draft. Through the summer staff will finalize the strategy and develop the implementation plan. Status as of Apr 30th 2018: SE07Iron Horse Trail Improvement Strategy - Central Section ON TRACK Aug-2018 Expected Completion: Description: Recent Progress: Improvements to the central section (Victoria The project was awarded by council on March 19th. Detour routing Street to Queen Street) of the Iron Horse Trail and communication with stakeholders has been completed in will include trail-road crossings, signage, advance of the upcoming construction. seating & rest areas, trail width & surfacing, Next Steps: connectivity, amenities and landscaping. Construction activity will begin the first week of May, beginning with the northern section between Victoria St and Gage Ave. Construction will continue through the summer and is scheduled to be completed in August 2018. SE08Year-round Maintenance of Trails and Pathways Around Status as of Apr 30th 2018: DELAYED Schools - Pilot Apr-2019 Expected Completion: Description: Recent Progress: Implement the pilot project to asphalt and winter Following two winters of data collection, a project team meeting was maintain trails around Glencairn Public School held to bring together all project stakeholders and coordinate existing and that staff monitor the use of these trails trail counts, upcoming survey work, city wide mapping and cost- through two winter seasons. Continue to meet benefit analysis. with neighbourhood associations on school Next Steps: access routes and report back to council on the finding of the pilot project and future direction. City-wide mapping of trails in school zones is being completed to analyze City-wide implementation evaluation. Engagement plan for feedback on the pilot is being developed. This work is being moved out to align with the first year evaluation of the sidewalk winter maintenance program and will capture an additional year of winter data. IF2 - 23 Denise McGoldrick(519) 741-2600 ext. 4657 Parks & Cemeteries Status as of Apr 30th 2018: SE23Iron Horse Trail Improvement Strategy - North and ON TRACK South Section Dec-2019 Expected Completion: Description: Recent Progress: Improvements to the North (Union to Victoria) A Terms of Reference for professional services was prepared and and South section (Queen to Ottawa) of the Iron posted on our bidding opportunity website. Initial shortlisting has been Horse Trail will include items such as trail completed in order to award the project at the June 11th council paving and widening, improved trail-road meeting. crossings and wayfinding signs, additional Next Steps: seating and garbage bins, as well as, enhanced naturalization and landscaping. Subject to grant Staff will be making a recommendation of award to a consultant at the funding additional trail lighting will be included. June 11th council meeting. Once the project is awarded, work will begin on the conceptual corridor design. IF2 - 24