HomeMy WebLinkAboutCAO-2022-420 - 2022 Business Plan - August Progress Report
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REPORT TO: Finance and Corporate Services Committee
DATE OF MEETING: September 12, 2022
SUBMITTED BY: Kathryn Dever, Director, Strategy and Corporate Performance
519-741-2200 ext. 7370
PREPARED BY: Kathryn Dever, Director, Strategy and Corporate Performance
519-741-2200 ext. 7370
WARD(S) INVOLVED: All
DATE OF REPORT: August 26, 2022
REPORT NO.: CAO-2022-420
SUBJECT: 2022 Business Plan - August Progress Report
RECOMMENDATION:
For information
REPORT HIGHLIGHTS:
The purpose of this report is to present the 2022 Business Plan Progress Report as of
August 31, 2022.
An additional 3 projects have been completed since the April report (in which 3 were also
reported complete) including: Indoor Recreation Complex at RBJ Schlegel Park Business
Case & Conceptual Design, Development Charge & Community Benefits Charge Studies,
and Long Term Financial Plan Implementation.
The majority (25) of strategic actions and business plan projects are on track to meet
scheduled end dates at this time, while 7 are delayed and 4 have not started; for the delayed
strategic actions, progress is actively being made, with a commitment to complete by 2023.
There are no financial implications arising from this report.
in advance of the committee meeting.
BACKGROUND:
The 2019-2022 Strategic Plan includes measurable, specific actions with a timeline for
completion, and a commitment to measure and report on progress to Council and the public
throughout the life of the plan. The annual business plan includes strategic plan actions and
other high priority projects identified by Council and staff, and progress is reported three times
per year.
*** This information is available in accessible formats upon request. ***
Please call 519-741-2345 or TTY 1-866-969-9994 for assistance.
REPORT:
2022 Business Plan - Overall Status
The 2022 Business Plan comprises 12 strategic actions and 24 business plan projects. Of these
36 projects, 24 were planned to be completed in 2022; of which 6 have been completed, 11 are
on track for completion later this year, and 7 are delayed at this time.
Strategic Actions and Business Plan Projects scheduled for completion in 2022
Completed On Track Delayed
6
11
7
projects
projects
projects
(25%)
(46%)
(29%)
Overall Status of Strategic Plan Actions
As illustrated in the following visual,16 of the 25 actions in the 2019-2022 Strategic Plan are
complete as of August 31, 2022. Three actions were completed earlier in 2022 (and reported in
April). Additionally, 4 more actions were planned for completion this year.
Of these 4, one remains on track for 2022 completion: Set and Communicate Service Levels,
while 3 are experiencing delays and are now planned for completion next year:
Bikeshare program
Pedestrian-first streets (Gaukel Street component)
City-owned property review/property brought to market
Staff remain committed to deliver on all remaining 9 actions in the current Strategic Plan by 2023.
Overall Status of All Business Plan Projects
Of the 24 Business Plan projects, 16were planned to be completed in 2022, 6 in 2023,and 2 in
future years. The majority (14) are On Track for completion as planned, 4 are Delayed, and 3
are Not Started. An additional 3 Business Plan projects have been completed so far in 2022:
RBJ Schlegel Park Business Case & Conceptual Design
This project included engaging stakeholders in a needs assessment
and business case to determine elements to be included in the new
pool. The consultant leading the business case engaged internal
stakeholders, staff and the consultant toured other facilities, and staff
engaged the Corporate Leadership Team. The business case and
conceptual design were completed and presented to Council, with
approval received to pursue an Integrated Project Delivery Advisor
prior to onboarding a design consultant and general contractor.
Development Charge (DC) & Community Benefits Charge (CBC) Studies
study and investigating whether the City should prepare a community
benefits charge study. The DC Study and Bylaw were passed by
Council in May 2022 with new rates effective July 1, ensuring rates
are adequate to cover the costs of growth facilities needed to service
new residents. The CBC study will be considered in 2023.
Long Term Financial Plan Implementation
This project focused on implementing initial items identified for 2020
completion. The Debt policy was approved in May 2022, and codifies
-approved document, with
benchmarks to ensure these financial instruments are being used in
accordance with the will of Council. Additional Long Term Financial
Plan items have been implemented including a Budget Control policy,
and moving to multi-
tax rate increase. Other aspects to be implemented will be brought
forward as separate Business Plan projects in the future.
STRATEGIC PLAN ALIGNMENT:
This report supports
FINANCIAL IMPLICATIONS:
Capital Budget The recommendation has no impact on the Capital Budget.
Operating Budget The recommendation has no impact on the Operating Budget.
COMMUNITY ENGAGEMENT:
INFORM
council / committee meeting.
PREVIOUS REPORTS/AUTHORITIES:
CAO-20-008 2021 Business Plan Year-End Progress Report and Recommended 2022 Business
Plan Project List
CAO-22-163 2022 Business Plan - April Progress Report April Status Update
APPROVED BY: Dan Chapman, CAO
ATTACHMENTS:
Appendix A: 2022 Business Plan Progress Report as of August 31, 2022
1
August,
The City was
.
being designed
From June to
.
further transform
Request for Proposals
large market style
and mobilization has begun
hub of activity and
,
scooters on some public roads
-
posted a
a grant to
Christkindl
at least 5
mini farmers market
road wayfinding is
-
, with service expected to launch in
Progress Update
n
ed
ing
O
scooter share program in the three
-
2022
permanent
weekly
secur
The project end date has been extended to
Charlie West condominium construction is
of Waterloo, and the Cities of Kitchener,
all
The Region F
installed this fall. The tender for Phase three
s.
ing the use of e
.
and Ontario Street
to find a service provider to implement a
and will be reported as such in the next status
)
to be
023
RFP
The RegionCambridge, and Waterloo approved staff reports permittand trail(bikeshare and ecities. Proposals are expected to be reviewed and evaluated spring 2023.2update Phase two construction
is nearly completed on Queen Street for Cedar Street. andconstruction in 2023 is on track. For Bike Month in June, several new communities tried out the new infrastructure, including
events dedicated to racialized communities, families and the 2SLGBTQ+ community.Gaukel Street between Charles and Joseph Streets has hosted numerous informal gatherings, art animations
and events, including Gaukel Street hostevents plus asuccessful in Gaukel into a commerce.
Status
)
Delayed On Track Delayed
dates
202220232022
completion
Completion
and 2023
2022
(
Project Manager
Ivan Balaban Transportation Services Darren Kropf Transportation Services Darren Kropf Transportation Services
First Plan
to the
-
as of August 31, 2022
Be Completed
Project
To
Bikeshare Program Implement a bikeshare service in which bicycles are made available for shared use to the public in an effort to adfollowing a feasibility study to determine the most
appropriate system.Protected Cycling Network Connected to the Downtown Install a continuous and protected cycling network that connects adjacent neighbourhoods downtown by 2022.1.5.1
Pedestrianfor Gaukel Street Develop plans to prioritize pedestrians over other travel modes on Gaukel Street.
Progress Report
Friendly Transportation
-
Transform how people move through the city by making the transportation network safe, convenient, comfortable and connected.
Strategic Plan Actions
first streets
-
Statement
.
1
Business Plan
Strategic Plan Action
People GOAL:
Encourage and incentivize Install a continuous and Develop a plan to create
1.2 alternative modes of transportation by developing and subsidizing a bikeshare program by 2021. 1.3 protected cycling network that connects adjacent neighbourhoods to the downtown
by 2022.1.5 pedestrianbetween Victoria Park and City Hall and
PART 1.
2022
2
Eby
,
e
(e.g.
utiliz
Flexible
.
adaptive
The project
frequent
.
complete the
o
t
in place to
dynamic and
traffic control/
oriented space
-
sources.
trian
Progress Update
Progress Update
a variety of
as well as studies for future pedestrian
,
.
and will be reported as such in the next
support
Sourcing materials for
long programming plans are
-
nearing completion, with the developer to restore the roadway into a pedes end date has been extended to 2023grant projectstatus update YearStreet for market days, concerts and eventsoutdoor
seating and planters have been used at these events to uses. opening and closing of the street is underwaybollards, gates)crossings.
This project was completed as of the April 2022 status update.
Status
Status
On Track
Completed
tion
2023
2022
Completion
Comple
-
Project Manager
Darren Kropf Transportation Services Project Manager
Anna Marie Cipriani AdminDevelopment Services
First
-
Kitchener
Project
Project
ofit projects on City of
1.5.2 PedestrianStreet Plan for Market Develop plans to prioritize pedestrians over other travel modes between the Kitchener Market ION station and Kitchener Market.Leverage the Energy
Efficiency Reserve Fund Leverage the fund to undertake energy efficiency retrKitchener assets and capture and reinvest operating savings to pay capital costs.
StatementStatement
Achieve a healthy and livable community by proactively mitigating and adapting to climate change and by conserving natural re
Strategic Plan Action
Strategic Plan Action
Starting in 2019, leverage
Environmental Leadership Goal:
between the ION and Kitchener Market by 2022.2.2 the Energy Efficiency Reserve Fund and other resources to reduce consumption and emission at our facilities and in our operations.
2.
3
Progress Update
project was completed as of the April 2022 status project was completed as of the April 2022 status
This update.This update.
Status
Completed Completed
tion
20222022
Comple
pment
o
l
e
v
e
Project Manager
Josh Shea Parks & Cemeteries Anna Marie Cipriani AdminDServices
run
-
Project
s
get based on best
2.4.1 Tree Canopy Target Review the current canopy cover and set an achievable tarpractices as well as constraints such as land availability, quality of soil, etc. in order to guide
ongoing and future investment in tree planting, protection and maintenance.Waste Diversion Strategy: Increase Waste Diversion in Our Public Spaces and Event Expand the Waste Diversion
Station to all Cityevents with large volunteer involvement, and evaluate expanded waste diversion stations at events, parks and public facilities.
.
Statement
Strategic Plan Action
Implement the Sustainable Reduce waste diverted to
2.4 Urban Forest Strategy with a focus on establishing a tree canopy target by 2020 and eliminating the current (2018) tree planting backlog by 2022 2.5 landfills by implementing new
diversion programs at our facilities and events by 2021.
4
design,
he facility is
The Creative
report is
late 2022 or
; t
A
90% leased.
.
usiness cases will be
; b
Staff continue to
University of Waterloo on
comprehensive review of all
currently
ion space at 2 King Street
to Council in
in process
is
and great places to live.
, and a
Progress Update
work with
The project end date has been extended to
are also supporting UW in securing
and a Retail Incubator
to be presented
.
and will be reported as such in the next status
continue to
at 44 Gaukel Street
owned properties is
; staff
-
taff
Splans for the Innovation Arena including permits and approvals, with an expected 2023 opening dateadditional funding. Council approved the business case to establish a new incubatwest
to support businesses advancing the UN Sustainable Development Goals (SDGsexpected to open in late 2022.explore funding opportunities to support a Food Incubatorprepared for Council
approval in 2022. Hub Initial focus has been on identifying supportive housing sites. Land assessment criteria have been established by staffCityplannedearly 2023.2023update
Status
On Track Delayed
20232022
Completion
Project
Manager
Cory Bluhm Economic Development Brian Bennett Economic Development
owned
-
tech industry
-
Project
Working Space
cturing and
-
Owned Property Review
-
3.2.2 Incubator, Accelerator and CoNetwork Lease all spaces in the Creative Hub, explore the potential to facilitate a Food Incubator with a business case pending, and explore partnerships
for the development of manufahealth/medincubators. City Complete a comprehensive review of cityproperties by 2020 to determine how they could be effectively used to advance city strategic
objectives.
.
advance city
owned
-
tech industries
-
Build a vibrant city by making strategic investments to support job creation, economic prosperity, thriving arts and culture,
Statement
Vibrant Economy
2021 for the food
Strategic Plan Action
h/med
-
wide network of
3.
Foster the creation of a Complete a comprehensive
-
GOAL:working spaces by
-
3.2 cityincubators, accelerators and cocompleting the buildout of 44 Gaukel in 2019, advancing work on a Creative Hub and undertaking business cases in 2019manufacturing and healt 3.4
review of cityproperties by 2020 to determine how they could be effectively used to strategic objectives.
5
defining
was
consultant
vision.
alongside
alongside
including
of a project
.
downtown
he downtown vision.
tthe
or 2023
for
call for community members
The Working Group
is underway
development
s are underway, and a
Progress Update
, and a
It is anticipated one city property will be
meeting
engagement
.
visioning exercise will be completed
Council endorsed the process to develop a new downtown visionto be part of a Downtown Community Working Group was launched in March.selected and has been hired to guide the working group
and staff in engaging the broader community on the development of the vision.brought to market in 2022In addition to UW Innovation Arena noted above, a broad Master Plan will be developed
community engagement for ThecommunityInitial background work the project scope and charter
Status
On Track On Track On Track
202320232023
Completion
Project
Manager
Brian Bennett Economic Development Cory Bluhm Economic Development Cory Bluhm Economic Development
ter Plan
owned
-
t opportunities,
Project
Owned Property Brought
-
3.5.1 Downtown Vision and Cityto Market Develop a vision for downtown Kitchener and continue to position downtown Kitchener as a leading destination for redevelopmenwith one new cityproperty
brought to market by 2022.3.5.2 Innovation District (Bramm Yards) Mas Finalize the Innovation District (Bramm Yards) Master Plan by 2022.3.5.3 Civic District Master Plan Finalize the
Civic District Master Plan by 2022.
s) Master Plan by
Statement
owned property
-
Strategic Plan Action
Develop a vision for
3.5 downtown Kitchener and continue to position downtown Kitchener as a leading destination for redevelopment opportunities, with at least one new citybrought to market by 2020. Finalize
the Innovation District (Bramm Yard2021 and the Civic District Master Plan by 2022.
6
have
The
/
The
funding for
the
needs
that
inclusive,
quarter of 2022.
2023 to 2026.
outline
ing a
engagement and
is
.
to
and over 2000 people
the fourth
period
complet
a deliberate,
22.
onstruction is ongoing.
in
with anticipated completion by
school in the South Estates
,
perating agreement between the
Community
o
a
& supporting our diverse populations &
Progress Update
and c
early
Board are pending. The facility is
currently
continuing
, through
building approach
is
is
-
construction
quarter of 20
is underway
School
ted to open
Minister of Education announced
fourth construction of
A consultant assessment and business case requirements for an addition to Mill Courtland Community Centre. planningthe The the Rosenberg subdivision has been approved. anticipatedbusiness
case for Rosenberg Community Centre is scheduled to begin in early 2023. The Huron Brigadoon school / community centre project is on trackNegotiations for an City and expecEngagement
provided inputrelationshipcomponent addresses the quantity of park and open
Status
On Track Not Started On Track On Track
ion
2022202620222023
Complet
&
Project
Manager
Mark Hildebrand Neighbourhood Programs & Services Mark Hildebrand Neighbourhood Programs & Services Mark Hildebrand Neighbourhood Programs & Services Mark Parris Parks Cemeteries
t
Brigadoon Area
needs assessment
Projec
ll Courtland
4.4.1 MiCommunity Centre ExpansionBusiness Case Complete a and business case to determine the requirements for an addition to the Mill Courtland Community Centre.4.4.2 New Rosenberg
Community Centre/SchoolBusiness Case With the Catholic School board, complete a needs assessment and business case to determine the requirements for a joint community centre/school
inthe Rosenberg area. 4.4.3 Huron School / Community Centre Construction Construct a joint school/community centre in the Huron Brigadoon area, in partnership with the Waterloo Region
District School Board.4.4.4 Open Space Strategy Develop an open space strategy to explore the value of open spaces, how they
by 2021
Community
Statement
Caring
Strategic Plan Action
4.
Better utilize existing
GOAL:helping to make housing affordable.
4.4 facilities, provide relevant programming at community centers, and support equitable distribution of leisure programs and resources across neighbourhoods. Start work on the Mill
Courtland Community Centre expansion by 2020and the Rosenberg Community Centre by 2021. Complete the Huron Brigadoon Community Centre Complete an Open Space Strategy by 2021.
7
-
;
and
is under
track to
deadline
plan
City staff and
ll 2022.
, and is on long partnership
-
fa
by
2023.
draft Park Dedication By
-
a
Recommendations were
e for Cities at Harvard
ich identified immediate
in advance of a
, presented to Council
by
,
ent.
priority areas identified in the
Progress Update
docum
A stakeholder consultation
for the
supported
quality of park and open spaces and work
is
evels
and
nitial consultation may begin
spacesLaw and Policy supported at Committeedeferred for final review in Augustbe completed and adopted by the legislated of September 18, 2022.focus to the will continue through to midIn
March the City launched a yearwith the Bloomberg CentrUniversity as part of the Bloomberg Harvard City Leadership Initiative to support the development of community representatives
have completed the initial phase of the program, whactions the city can takecomprehensive consultation process and plan development.development in partnership with area municipalitiesi
Service lstrategic plan have been set and plans are underway to ensure they are shared publicly via the website and MyKitchener portal.
Status
On Track
On Track
ion
2
202
2023
Complet
Emily Robson Economic Development
Project Manager
Jana Miller Corporate Customer Service
-
-
Project
clearly communicated and
function, are planned, maintained, and managed, and including a review of permitted uses in parks. Arts and Culture Plan Develop a new and inclusive Arts and Culture Plan by engaging
a broad crosssection of the community including the arts and creative industry sector and multicultural communities.
Set and Communicate Service Levels Setspecific service levels for frequently asked about or accessed City services, including: tree maintenance, parking, property standards complaints,
snow clearing and grass cutting by 2022.
-
-
Statement
Strategic Plan Action
Engage a broad crossSet clearly communicated
Great Customer Service GOAL:
4.5 section of the community including the arts and creative industry sector and multicultural communities to develop an inclusive arts and culture Plan by 2021.5.4 and specific service
levels for frequently asked about or accessed City services, including: tree maintenance, parking, property standards complaints, snow clearing and grass cutting by 2022.
5.
8
staff
enior
s
echnical and
t
striking a staff
:
recommended
, and
map customer flows on
the report to determine
of
determine a
Next steps include bringing a
.Board.
, starting to
staff review
Progress Update
School
queueing system implementation, and to
include
update to Corporate Leadership Team did not
report was circulated to City and School Board
for the
staff
at the City and
Next steps
Fire Station 8.
due to competing priorities
onsultant
architect for the project has been contracted
Staff are working with a consultant to site forand with staff for review. Andesign requirements have been gathered from all service areas. A vendor has been secured for the new appointment
booking and queue management technology. Next steps includeproject committee with membership from the service teams to provide staff input and guidancethe main floorreview and finalize
design plans. The planned occur report to Council for further direction. The cin August. if there is a feasible recommendation to bring forward to leadership
Status
On Track On Track Delayed On Track
ion
2022202220222022
Complet
-
by Department
Project ManagerHelena Foulds AdministrationCommunity Services Jana Miller Corporate Customer Service Kim Kugler Sport Kim Kugler Sport
-
end work
Board to
-
Business Plan Projects
person services at
service counter
-
Status of
:
ntify potential sites and
2
Community ServicesFire Station 8 Location Study Identify potential sites for Fire Station 8, including an analysis of response times based on an eightstation model. City Hall Customer
Service Counter Centralize all inCity Hall to onelocated on the main floor, including the addition of a backarea to provide customer service support. Budd Park Strategy Ideestimated
costs to relocate the recreational assets at Budd Park and compare the costs to the economic benefits of using the Budd Park for employment lands.Cameron Heights Pool Feasibility Study
Collaborate with the Waterloo Region District School determine the renovations and estimated costs to isolate the pool operation from the school operation to preserve a recreational
asset in the downtown core.
PART
BP01BP02BP03BP04
9
,
applications,
$50,000 was
will be utilized
olunteer
ling over $150,000
l
The project end
, v
legates to Council and
the project is
t is anticipated that these
Other areas of focus
Based on feedback from
19 pandemic has had a
; i
.
-
amount of
e second round of RISE Fund
, with a new project initiated
Th
Community Centre facility
,
applications tota
and will be reported as such in the
The COVID
4
19
Progress Update
grant program
construction
Progress Update
August with $50,000 of available funding.
s such, this phase of
onceptual design have been completed and
c
ed in
and a
he full
by the end of 2022.
restrictions.
; t
.
onboarding a design consultant and general
Engage Kitchener online surveys
Integrated Project Delivery approach
pplications for Advisory Committees and Boards
Council
AnCommunity Grant applications
, a
clude
, and
impact on user groups and demand for ice.
ing areas:
actor.
ustomer Service satisfaction surveys
The Business Case and presented to completed. for the detailed design and that will incontr The work will resume in 2023 after sport groups are able to operate a full season without
direct date has been extended to 202next status update Standardized demographic data continues to be collected in the followapplicationscrentalscoming on stream for data collection
include degrant applications, as well as job applicantsareas will be added The RISE Fund was successfully launched in February and the first application review period saw in requested
fundsdispersed to six successful grant applicants.the committee and community about the first round of staff have made improvements to the application, evaluation process and marketing
of the RISE Fund grant.applications will open
Status
Status
On Track On Track
Completed Not Started
ion
3
20222022
2022202
Completion
Complet
Project Manager
Project ManagerSteve Kurevija / Asad Qureshi Facilities Management Jeremy Dueck Sport Victoria Raab Victoria Raab
Racism
-
Anti
in a needs
Corporate Services Demographic Data Collection Strategy Develop a strategy for the collection of community demographic data to guide the identification and removal of systemic barriers
in City programs and services.Launch of the Grant Program for Black, Indigenous & Racialized groups (RISE Fund)Implementation of a new community grant program for Black, Indigenous
and Racialized groups, as a tangible deliverable of the Corporate Equity & Strategy.
Community ServicesIndoor Recreation Complex at RBJ Schlegel Park Business Case & Conceptual Design Engage community residents/stakeholdersassessment and business case to determine the
elements to be included in the new pool.Ice Demand Study Evaluate ice user needs and trends for ice time to determine the timing of a new arena.
BP05BP06 BP07BP08
10
this
The project
2022.
, as
.
The end date
included
house gas emissions
projects that reduce
to accelerate
n
atus update.
e
gree
new Corporate Climate
A consultant has been
pursu
of the development of
the
and will be reported as such in the
in
4
planned to start in Q3 of
.
opportunities
phase
urther investigation of alternate
is
corporate
The project start date is unknown at this
grant
initial
New
Progress Update continuing to Progress Update
, and f
project
in the
the
sensors
.
will be embedded
leveraging
and
,
update
where possible.
and defining the scope of facilities to be
acilities and is scheduled to begin in October.
plan
he City was not successful in securing grant funding to support the
Throughout 2022, staff are corporate GHGsreductionsreduction targets Action Plan. Staff are new end date has been extended to 202next status Vendor selected Timplementation of funding
sources will continue.time As per the management plans (including Water) have been completed and engaged to assist in the development of a detailed asset management plan for F for the
entire project has been extended to 2023 from 2022reported in the April status update
Status
Status
On Track Not Started On Track
Delayed
2022202320232023
Completion
Completion
-
Hagey
Project Manager
Anna Marie Cipriani AdministrationDevelopment Services Project ManagerRyan Financial Planning& Reporting Jason Winter Asset Management & Business Solutions Jason Winter Asset Management
& Business Solutions
-
climate
house
-
Kitchener met the
City of
Development Services New Greenhouse Gas Emissions Reduction Target(s)The previous Corporate Climate Action Plan (CorCAP) target of 8% absolute GHG reduction. Through this new project,
a new/next generation CorCAP will be developed.Financial ServicesBudget System Implementation Replace the existing Budget System, which was developed inmore than 20 years ago, with
an external software solution.Climate Event Sensor Implementation Investigating and initial implementation of climate sensors throughout the City to gain related data for modelling,
realtime analysis, and emergency response.Asset Management Planning Develop and publish two key asset management plans for Facilities and Water categories to support adherence to O.
Reg 588/17
BP09 BP10BP11BP12
11
new
with the
.
These changes
is underway,
The project end date has been
.
configuration and process changes are
facilities needed to service new residents.
ensuring rates being charged are adequate
Progress Update
,
passed by Council in May 2022 with
invoicing solution in Q4 2022.
-
gathering project requirements and aligning
considered in 2023.
were , 2022
and will be reported as such in the next status
live date for the solution
-
Currently
2023
.
invoicing project is progressing with work underway.
-
Staffing and resources challenges in accounting delayed the start of this project.resources to move forward with the project in 2023 The eCollaboration with staff to refine the solution
goal to implement the eBased on initial testing and through collaborative discussions with stakeholder divisions, additional required before the solution can be implemented.along with
resource challenges on the project have delayed the anticipated go extended to update DC Study and Bylaw rates effective July 1to cover the costs of growth The CBC study will be
Status
Not Started On Track Delayed Completed
2023202220222022
Completion
Project ManagerLisa Dueck Financial Operations Lindsey Taylor Revenue Jason Winter Asset Management & Business Solutions Ryan Hagey Financial Planning& Reporting
.
Includes
are
cellaneous
mail.
-charge study
invoices for
-
based timesheets.
-
invoices for Miscellaneous
-
Financial ServicesConcur Invoice Automation Invoice management solution to fully digitize AP processes.invoice capture, tracking, approvals and enhanced reporting for spend analysis.
EReceivables Customers are frequently requesting eMiscellaneous Receivables which represent services that financial system (SAP). Examples of services billed through miscellaneous
receivables include Direct Detect for alarm monitoring, Parking and Cemetery sales. Property tax and utility accounts are not included in misreceivables. Completion of this project
will allow customers to receive invoices by e Mobile Time Entry Implement mobile time entry for operations, eliminating the need for paper Development Charge (DC) & Community Benefits
Charge (CBC) Studies charges study and investigate whether the City should prepare a community benefits
16
BP13BP14BP15BP
12
live
-
Plan
moving
customers
and
benchmarks to
codifies the
draft of the WIP
with
Dividend policy for
first
,
, and
. The project advisory
Long Term Financial
and will be brought forward as
May 2022
of the project is planned for
Budget Control policy,
approved document,
aspects of the
-
Sale part
-
Progress UpdateProgress Update
of
-
including
, and the scope has been expanded to include
Additional
s still remain to be completed (e.g.
year average inflation be
. Other
-
policy completed and approved in
Debt ensure these financial instruments are being used in accordance with the will of Council.have been implemented to multiincreaseCity enterprises like Gas, Golf & Parking)separate
Business Plan projects in the future. Expansion of Payment Options for Utility and Property Tax went live February 2021. The next phase of the project will see expansion of payment
options for Business Licensing, Building Permit, Planning and Miscellaneous Receivable services with a planned gofor fall of 2022. The Point2023 to potentially align with the proposed
centralized City Hall customer service counter. Project charter and project plan have been completed and approved by the Steering Committeeproviding updated levels of service for each
utilityteam and subject matter experts are currently compiling data, performing analyses and developing the report. A report is anticipated in Q1 of 2023.
StatusStatus
Completed On Track On Track
ion
202220232023
Completion Complet
Project ManagerRyan Hagey Financial Planning& Reporting Saleh Saleh Revenue Project ManagerBu Lam Sanitary & Stormwater Utilities
(WIP)
tinued
Expansion of
term maintenance
-
to ensure con
Term Financial Plan.
-
.
Financial ServicesLong Term Financial Plan Implementation Implement/consider recommended actions identified as 2020 items in the Long Point of Sale and Payment Options Replace the existing
Point of Sale system, which is past its life cycle, and expand payment options for various services.
Infrastructure ServicesWater Infrastructure Program Undertake an assessment of the Water Infrastructure program originally completed in 2017 and review for the next 5 years. This will
inform the longand renewal strategy for water infrastructure (water, sanitary and stormwater safe, reliable and efficient service delivery
1718
BPBP BP19
13
to
,
and
to
work
Phase 2 work
has been
.
ark planting
support the
P
anticipated to
is
slower so some
ed.
.
and
in the space
also began, with
spring
Street) is nearing completion
the
The project end date
d work
in
. Carl Zehr Square was opened July 1
funde
College
-
began
and
; uptake for fall has been
developed and planned for release in
have already taken place
The project end date has been extended to 2023
and will be reported as such in the next status
tree planting and is scheduling fall 2022 consults to
September 2022
for trees to be planted in parks later in fall 2022. Staff are
2023.
for
-
in
promotion and outreach has been launch
an asset management framework specific to facilities planned
(Carl Zehr Square
in September. In combination with facilities asset data, the
.
start
eptember
Progress Update The REEP Green Solutions program has completed all spring consults support privateidentify planting locationstargetedtender is currently being Scurrently working on park
prioritization to align with tree canopy targets.The second quarter of 2022 focused on capital planning intake, stakeholder engagement, and project development to 2023 budget cycle.
FCM grantdevelop to framework will support Provincial requirements for Asset management planning for municipal infrastructure, as well as project and program implementations planned
for 2023.extended to 2023update Phase 1 anticipated and several eventson Duke and Young Streets conclude will be reported as such in the next status update
Status On Track On Track Delayed
22
22
20232020
Completion
Project ManagerJosh Shea Parks & Cemeteries Beatrice Powell Facilities Management Chris Campbell / Asad Qureshi Facilities Management
and
planting and term maintenance
-
Construction Phase 1 and
spaces.
Implementation
Infrastructure ServicesSustainable Urban Forest Strategy (SUFS) Continue to implement the SUFS by providing grant funding to REEP Green Solutions to partner on private tree stewardship
and planting 400 trees in parks before the end of 2023 to replace trees lost through EAB, storms and other events.Facilities Infrastructure Program Conduct a comprehensive review of
facility infrastructure needs to incorporate building condition assessments, sustainability opportunities, and accessibility needs to identify current gaps and inform longcapital improvement
strategies to address the infrastructure deficit.Rehabilitation of City Hall Outdoor Spaces Phase 2 Complete construction associated with the rehabilitation of City Hall Outdoor
BP20BP21BP22
14
.
)
with
conceptual
Traynor
/
schedule for
and Kinzie
completion.
tender and
as shown in the
(
on
is
8 creek and 10
with
/Vanier
(
construction
and
improvements to
Idlewood
is nearing
/
Alpine
for
The project end date has
foras well as
,
nd date of 2028
to be issued before the end of
and is now
econstruction work is in progress on
is proceeding
Design
ork has been slightly delayed by
r
Oaten/Fergus
late summer 2022
he washroom building has been delayed
); w
; t
Progress Update
.
)
works.
023
onstruction
in fall 2022.
c
with tender likely
the Walter Bean Trail
2023 award
for 2
chain related issues,
early
archeological
n
scheduled
for a
is progressing, engagement is continuing, with an upcoming focus on
(
corrected to reflect the accurate e
Schlegel Phase 2
RBJ a late summer 2022 openingdue to supply Brubacher Parks and Westwood Parks are under completion expectedParks 2022 schedulingParksideas for the parks will occur in award
Design and public engagement have started several sections of pond projects. Rehabilitation and Shoemaker Creek, Montgomery Creek, and several WIP utility replacement projects (full
reconstruction).been 2021 Business Plan and shown incorrectly in the 2022 Business Plan
Status
On Track On Track
ion
8
2022202
Complet
Project ManagerNiall Lobley Parks & Cemeteries Nick Gollan Sanitary & Stormwater Utilities
phase 2, Westwood
Infrastructure ServicesImplementation of Significant Parks Projects Complete construction of RBJ Schlegel Park Park and Brubacher Parks. Tender and award work at Alpine, Vanier/Traynor/Wilson
and Shoemaker Parks. Initiate engagement at Oaten/Fergus/Idlewood and Kinzie Parks. Implementation of the Federal Disaster Mitigation and Adaptation Fund (DMAF)Plan and execute stormwater
management infrastructure projects across the city to leverage the DMAF grant funding and advance the implementation of the 2016 Integrated Stormwater Management Master Plan.
3
2
BPBP24