HomeMy WebLinkAboutCAO-2023-231 - 2023 Business Plan - April Progress Report
www.kitchener.ca
REPORT TO: Community and Infrastructure Services Committee
DATE OF MEETING: May 15, 2023
SUBMITTED BY: Kathryn Dever, Director of Strategy and Corporate Performance
519-741-2200 ext. 7370
PREPARED BY: Justin Watkins, Manager of Corporate Planning, 519-741-2200 ext. 7203
WARD(S) INVOLVED: ALL
DATE OF REPORT: April 27, 2023
REPORT NO.: CAO-2023-231
SUBJECT: 2023 Business Plan April Progress Report
RECOMMENDATION:
For information.
REPORT HIGHLIGHTS:
The purpose of this report is to present the 2023 Business Plan Progress Report as of April
30, 2023, consisting of 29 projects in total (Attachment A).
Since the January update, one strategic plan action has been completed and all remaining
seven actions remain on track to meet expected completion dates.
Of the 16 business plan projects endorsed for 2023, 15 are on track to meet expected
completion dates and one project is delayed.
There are no financial implications arising from this report.
Community engagement included
in advance of the committee meeting.
This report supports
BACKGROUND:
The 2019-2022 Strategic Plan includes measurable, specific actions with a timeline for
completion, and a commitment to measure and report on progress to Council and the public
throughout the life of the plan. The annual business plan includes strategic plan actions and
other high priority business plan projects identified by Council and staff, and progress is reported
three time per year.
REPORT:
Status of Ongoing Strategic Plan Actions
As illustrated below, one action in the 2019-2022 Strategic Plan has been completed during this
update period, and all remaining seven actions are on track to meet expected completion dates,
*** This information is available in accessible formats upon request. ***
Please call 519-741-2345 or TTY 1-866-969-9994 for assistance.
as of April 30, 2023. The action completed during this reporting period was the Bikeshare
Program project.
Of the remaining seven actions, five will be complete by the end of 2023. The remaining two
actions Protected Cycling Network Connected to the Downtown; and Open Space Strategy +
Equitable Facility Distribution will be completed in 2024 and 2025 respectively, as previously
reported.
All full summary of strategic actions and status updates can be found in Attachment A.
Status of Business Plan Projects
The 2023 business plan was endorsed in January of this year and consists of 16 projects. As of
April 30, 15 business plan projects are reported as on track to meet the expected completion
date and one project has been delayed to 2024.
All full summary of business plan projects and status updates can be found in Attachment A.
STRATEGIC PLAN ALIGNMENT:
This report supports
FINANCIAL IMPLICATIONS:
Capital Budget The recommendation has no impact on the Capital Budget.
Operating Budget The recommendation has no impact on the Operating Budget.
COMMUNITY ENGAGEMENT:
INFORM
council / committee meeting.
PREVIOUS REPORTS/AUTHORITIES:
CAO-2023-020 2022 Business Plan Year-End Progress Report and Recommended 2023
Business Plan Project List
APPROVED BY: Dan Chapman, CAO
ATTACHMENTS:
Attachment A 2023 Business Plan Progress Report as of April 30, 2023
1
and
, with
soft
to
scooter
-
diverse
o be
agreement
up markets and
-
bike and e
license
earlier this year
-
expected t
taff from the Region
The
phase three on Margaret
an e
for
, and s
closely with Neuron
April, with a full launch planned
-
or of
ed
Street is underway with a
amenities, such as seating,
Progress Update
mid
an exciting schedule of
signed
has
was
on the street throughout the spring.
ecreational
the service
R
going and showing promising ridership numbers.
-
three cities work
May.
Through an RFP process, Neuron Mobility has been selected as the operatshare system in the Region. with Neuron thelaunchfor Construction has begun Avenue and Otto Street and is completed
in the fall of 2023. Detailed design for the final phase on Duke construction target of spring 2024. Data collection recently completed in the Downtown Cycling Network is onNew shipping
containers for popevents arrived on Gaukel Streetartists making plans to animate the containers and the street. planters and a play space have been procured and will be installedGaukel
Street events in the coming year.
Status
On TrackOn Track
Completed
343
202202202
Completion
April 30, 2023
)
dates
as of
Project Manager
Ivan Balaban Transportation Services Darren Kropf Transportation Services Darren Kropf Transportation Services
completion
First Plan
to the
-
2025
-
Progress Report
Project
2023
(
Bikeshare Program Implement a bikeshare service in which bicycles are made available for shared use to the public in an effort to adfollowing a feasibility study to determine the most
appropriate system.Protected Cycling Network Connected to the Downtown Install a continuous and protected cycling network that connects adjacent neighbourhoods downtown by 2022.1.5.1
Pedestrianfor Gaukel Street Develop plans to prioritize pedestrians over other travel modes on Gaukel Street.
Business Plan
2023
Friendly Transportation
-
first streets
Transform how people move through the city by making the transportation network safe, convenient, comfortable and connected.
-
Statement
Strategic Plan Actions
:
:
1
oal
Strategic Plan Action
People G
Encourage and incentivize Install a continuous and Develop a plan to create
art
1.2 alternative modes of transportation by developing and subsidizing a bikeshare program by 2021. 1.3 protected cycling network that connects adjacent neighbourhoods to the downtown
by 2022.1.5 pedestrianbetween Victoria Park and City Hall and
P 1.
Appendix A:
2
.
The
was
.
est
planned
W
was held in
at 44 Gaukel
implications
niversity of
on the design of
a waiting list
U
was presented to report is
in late March
owned properties
A
2023.
-
the
oriented art, planters
for
-
June
opening
and now has
determining any
Innovation Arena
The Creative Hub
and great places to live.
.
Food Incubator
3
are
ceremony
Progress Update
Progress Update
passing of Bill 23.
to Council in
Health
% leased
Staff
in 202
.
business cases will be prepared for Council
100
with the facility
breaking
-
nd
leased space within the Arena. Construction
-
a
taff continue to work with UW
Procurement for streetnew incubation space at 2 King Street
,
S
.
progress
aterloo (UW)
currently
groundcomprehensive review of all City
A WAprilthe Cityof the completedbusiness model for athe Economic Development Advisory Committee in Marchconsiderationis Ais in as a result of the to be presented
Eby Street is ready to welcome Market days and events in May with the scheduled installation of flexible swing gates to facilitate frequent opening and closing of the street. and furniture
is underway to further animate the space.
Status
Status
On TrackOn Track
On Track
3
2023
2023202
Completion
Completion
Project
Manager
Cory Bluhm Economic Development Brian Bennett Economic Development
Project Manager
Darren Kropf Transportation Services
First
-
owned
-
tech industry
Kitchener
-
Project
how they could be
Project
Working Space
cturing and
-
Owned Property Review
-
1.5.2 PedestrianStreet Plan for Kitchener Market Develop plans to prioritize pedestrians over other travel modes between the Kitchener Market ION station and Market.3.2.2 Incubator,
Accelerator and CoNetwork Lease all spaces in the Creative Hub, explore the potential to facilitate a Food Incubator with a business case pending, and explore partnerships for the development
of manufahealth/medincubators. City Complete a comprehensive review of cityproperties by 2020 to determineeffectively used to advance city strategic objectives.
.
owned
-
tech industries
-
StatementStatement
Build a vibrant city by making strategic investments to support job creation, economic prosperity, thriving arts and culture,
:
2021 for the food
Strategic Plan Action
Strategic Plan Action
h/med
-
oal
wide network of
Foster the creation of a Complete a comprehensive
-
Vibrant Economy G working spaces by
-
between the ION and Kitchener Market by 2022.3.2 cityincubators, accelerators and cocompleting the buildout of 44 Gaukel in 2019, advancing work on a Creative Hub and undertaking business
cases in 2019manufacturing and healt 3.4 review of cityproperties by 2020 to determine how they could be effectively used to advance city strategic objectives.
3.
3
.
rt
,
the
of 2023,
.
has been
with a
,
engagement , with a repo
s
Civic District
the third quarter
will develop draft
.
.
in
Charles Street Terminalexisting
Group
community
owned land
plan is being developed
-
.
Health Innovation Arena
to Council
W
Broad
Working
Progress Update
anticipated to start in 2023
he
T
the second and third quarters
.
expected
the second quarter of 2023
biweekly working sessions throughout
anticipated in June 2023
as noted above
vision is underway with significant public
in
City staff continue to assess options for
engagement
Downtown Community Working Group
w being incorporated into the Growing Together
a
community engagement
Theengagedfirst quarter of 2023.on a new input receivedprinciples in presentationThe City is currently working with the Region on redevelopment of the former lands.affordable housing
on Cityto Council Awith Development of the Ucontinues Staff anticipate reviewing the Master Plan in with any necessary changes to the Official Plan/Zoning Bylproject led by the Planning
Division
Status
On TrackOn TrackOn Track
202320232023
Completion
Project
Manager
Darren Becks Economic Development Brian Bennett Economic Development Brian Bennett Economic Development Cory Bluhm Economic Development
owned
-
t opportunities,
Project
Owned Property Brought
-
3.5.1 Downtown Vision and Cityto Market Develop a vision for downtown Kitchener and continue to position downtown Kitchener as a leading destination for redevelopmenwith one new cityproperty
brought to market by 2022.3.5.2 Innovation District (Bramm Yards) Master Plan Finalize the Innovation District (Bramm Yards) Master Plan by 2022.3.5.3 Civic District Master Plan Finalize
the Civic District Master Plan by 2022.
s) Master Plan by
Statement
owned property
-
Strategic Plan Action
Develop a vision for
3.5 downtown Kitchener and continue to position downtown Kitchener as a leading destination for redevelopment opportunities, with at least one new citybrought to market by 2020. Finalize
the Innovation District (Bramm Yard2021 and the Civic District Master Plan by 2022.
4
and
͵
000
staff
,
.
through to
required
and
April 17
are
expected later
a deliberate,
on
and over 2
, continuing
completed
Business Case was
going
-
23 and is
, through
building approach
-
on
is
law and policy
An addendum to Spaces
-
of Bill
.
has been
Progress Update
& supporting our diverse populations &
lan
p
relationship
Engagement
and
the passage
.
have provided input
moved into the design stage with the Catholic
ngagement 2023.
-
The Mill Courtland Expansion presented and approved by Council An ehave District School Board.park and open spacesamendments to the byfollowing this yearquality of park and open spaceslatepeople
inclusive,
Status
On TrackOn Track
Completed
ion
5
20232022023
Complet
er
&
Project
Manag
Mark Hildebrand Neighbourhood Programs & Services Mark Hildebrand Neighbourhood Programs & Services Mark Parris Parks Cemeteries
needs assessment
Project
ll Courtland
complete a needs
4.4.1 MiCommunity Centre ExpansionBusiness Case Complete a and business case to determine the requirements for an addition to the Mill Courtland Community Centre.4.4.2 New Rosenberg
Community Centre/SchoolBusiness Case With the Catholic School board, assessment and business case to determine the requirements for a joint community centre/school in the Rosenberg
area. 4.4.4 Open Space Strategy Develop an open space strategy to explore the value of open spaces, how they function, are planned, maintained, and managed, and including a review of
permitted uses in parks.
Statement
:
Strategic Plan Action
oal
Caring Community
Better utilize existing
G helping to make housing affordable.
.
4.4 facilities, provide relevant programming at community centers, and support equitable distribution of leisure programs and resources across neighbourhoods. Start work on the Mill
Courtland Community Centre expansion by 2020and the Rosenberg Community Centre by 2021. Complete an Open Space Strategy by 2021.
4
5
.
3
from
s
.
and the
e
ing
an
)
,
directions for
and
result
Bloomberg
commenced
interviews, focus
ncluding
-
i
Waterloo
,
,strategic
one
-
economic analys
A draft plan will be
one
(
the fourth quarter of 202
opportunities,
the
, along with the
will inform
,
Progress Update
findings
Bloomberg initiative
-
the 2023 Budget, Council allocated
underway
outcomes and
rts and Culture Plan.
ngagement
In collaboration with CambridgeRegion of Waterloo, Environics has stakeholder consultation groups and an online engagement platformEHarvard currently the Apresented to Council in As
part ofadditional funds to support initiatives the Harvardinventory of resources, practitioners for local artists.
Status
On Track
ion
2023
Complet
er
Project
Manag
Emily Robson Economic Development
-
-
Project
Arts and Culture Plan Develop a new and inclusive Arts and Culture Plan by engaging a broad crosssection of the community including the arts and creative industry sector and multicultural
communities.
-
-
Statement
Strategic Plan Action
Engage a broad cross
4.5 section of the community including the arts and creative industry sector and multicultural communities to develop an inclusive arts and culture Plan by 2021.
6
-
;
a
er
in
s
and
June.
main floor
ext steps
in
N
provided
this work,
consultantenergy planning
e.
a
management
new appointment
and
advisory committee
for
(GRAAC)
nergy
The staff
.
in the temporary service centre
new business processes
/
was completed by
to oversee e
to oversee carbon
launch
and accessibility considerations. U
Progress Update
Corporate Leadership Team
Progress Update
carry over to the new centr
demand American Sign Language
-
was completed
report was circulated to City and School Board
n
. A wayfinding study recommending
O
.
and will
wayfinding,
tools
has been hired
draft
,
, with a final report still to be submitted.
a senior strategist
2023
anager
staff review of the report to determine if there is a feasible
queuing
and
a
m
with members of the public and GRAAC
before summer
entory, forecast, and setting renewed emissions reduction targets
and River Accessibility Advisory Committee
roject
xpected to go to tender in late April with construction anticipated to
ecommendations will go to
Ebegin signage and locations for queuingrGrinput on signage, testingbooking/is working on operating proceduresplanning for movesinterpretation is scheduled to by summer staff in Augustinclude
recommendation to bring forward to senior leadership at the City and School Board. To develop the next Corporate Climate Action Plan (CorCAP 2.0), staff are renewing the Federation
of Canadian Municipalities Partners for Climate Change Program by completing a corporate emissions invfor 2030 and 2050 from the 2016 baseline. To support pfacilitiesin Kitchener Utilities.
The Terms of Reference for the Climate Change
Status
Status
On Track
On TrackOn Track
ion 4
3
202
2023202
Completion
Complet
-
by Department
King
Project Manager
Project ManagerJana Miller Corporate Customer Service Patrick Sport Anna Marie Cipriani AdministrationDevelopment Services
Emissions
end work
-
)
Business Plan Projects
person services at
-
downtown core.
City of Kitchener met the
Status of
:
Development Services New Greenhouse Gas Reduction Target(s The previous Corporate Climate Action Plan (CorCAP) target of 8% absolute GHG reduction. Through this new project, a new/next
generation CorCAP will be developed.
2
Community ServicesCity Hall Customer Service Counter Centralize all inCity Hall to one service counter located on the main floor, including the addition of a backarea to provide customer
service support. Cameron Heights Pool Feasibility Study Collaborate with the Waterloo Region District School Board to determine the renovations and estimated costs to isolate the pool
operation from the school operation to preserve a recreational asset in the
art
P
12 3
7
data
will be
law and
to
-
In January
to include
ousing
on next
.
h
Business
renoviction
onsultant
nitiatives
I
in March
bjectives
direction
ffordable
2023, staff will provide
a
Project work is now
party c
-
and
ollaboration with
trategic
c
A consultant has been
S
the next corporate climate
and seek
as revised
to assist with
w
A third
andiddle
for
ŷĻ ƦƩƚƆĻĭƷ ĻƓķ ķğƷĻ ŷğƭ ĬĻĻƓ
the City senior leadership
m
͵
reduction modelling completed in
this project.
Council
)
Accounting and Corporate
.
to
issing
lanning and
P
GHGm
underway.
Progress UpdateProgress Update
A
is
as (
the
pdate
In the second quarter of
g
u
to
were held with
d
inform next steps
s
availability for
oning
, to
zwill delay starting
reenhouse
provide
session
on April 24.
the second quarter of 2023
g
.
and financial modelling for a rental replacement by
(SAP)
,
ch,
esource
was
the
plan
.
of r
and the work is underway
Mar
nclusionary
pdate ommittee
xpected to begin planning for 2024
nd Environment Advisory Committee
aclimate actionand review December 2022actionA project charter has been developedcommunity stakeholders retained in gatheringother displacement tools. uCan isteps management plans (including
Water) have been completed and engaged to assist in the development of a detailed asset managementplan Lack Solutionse
Status
Status
Delayed
On TrackOn Track
3
2024 2023202
Completion
Completion
ou
Project Manager
Garett Stevenson Planning Helen Fylact Legislated Services Project ManagerTom Margetts Asset Management & Business Solutions Lisa Dueck
term
-
-
help
comprehensive review
ss lodging house bylaw,
Development Services Rental Housing Studies Undertake a of tools available to increase supply of all forms of rental housing, preserve existing rental housing supply, and review supports/tools
for current tenants facing relocation. This work will consider and run parallel with the inprogrepolicy, and process review which includes the review of shortaccommodations and other
property rentals. The Rental Housing Studies willimplement the City's Housing For All Strategy.Financial ServicesAsset Management Planning Develop and publish two key asset management
plans for Facilities and Water categories to support adherence to O. Reg 588/17 Concur Invoice Automation Invoice management solution to fully digitize AP processes. Includes
4 56
8
)
will
(tax and utility
receivables
expand POS to
Miscellaneous
2023.
to
with project
miscellaneous
.
options
to begin using the new system
centralized customer service
at the end of March 2023. It is
e
for
continues,
.
for Revenue division
budget
includ
. Intent is
(POS)
Progress Update
integration
invoicing feature
end
ssessing requirements and potential solutions for
-
-
of the new solution
back
for this project occurred
with the goal of providing
Future planning will
s
seamless
available to all customers by the end of April
soft launch
ĻǣƷĻƓķĻķ Ʒƚ ЋЉЋЍ ğƓķ Ǟźƌƌ ĬĻ ƩĻƦƚƩƷĻķ ğƭ ƭǒĭŷ źƓ ƷŷĻ ƓĻǣƷ ƭƷğƷǒƭ ǒƦķğƷĻ͵Staff are currently areplacement of Point of Sale customers. Business Licensing, Building Permit, Planning and
Receivablewith Implementation completion expected in 2023for the development of the 2024 Aexpected that the ebe
Status
On TrackOn TrackOn Track
3
20242023202
Completion
Project Manager Financial Operations Brenda Johnson Financial Operations Saleh Saleh Revenue Debbie Andrade Financial Planning& Reporting Saleh Saleh Revenue
house
-
options for
mail.
-
invoices for
-
voices by e
billed through
invoices for Miscellaneous
-
Financial Services invoice capture, tracking, approvals and enhanced reporting for spend analysis. Point of Sale and Expansion of Payment Options Replace the existing Point of Sale
system, which is past its life cycle, and expand payment various services.Budget System Implementation Replace the existing Budget System, which was developed inmore than 20 years ago,
with an external software solution.EReceivables Customers are frequently requesting eMiscellaneous Receivables which represent services that are financial system (SAP). Examples of
services miscellaneous receivables include Direct Detect for alarm monitoring, Parking and Cemetery sales. Property tax and utility accounts are not included in miscellaneous receivables.
Completion of this project will allow customers to receive in
789
9
.
the
the
the
ill focus
planting
ating
delivery
for
ntrance to
e
Prime
and will include
spring
projected to be
ailouts will be
setting up the
M
The
on private property
This project
associated with the
with
.
currently evalu
Delivery (IPD)
Duke Street
start the demolition of
risks
of Record and
the
then
Duke Street entrance will be
staff are
itect
is assisting
from
fall planting season which w
Schlegel Park
City
with a final selection
.
Progress Update
at RBJ
(Colliers)
Integrated Project
Young Street.
share the financial and focuses on replacements with some infill
roposal
P
5
IPD team
10 will be targeted in fall planting
to
Kitchener, Arch
t is expected the
or
to
fto
. The contractor will the
team
is finishing up work
bed and continue waterproofing operations from
, and i
May
from
equest
in
Wards 1
R
Wards 6
An IPD consultant
planter
in late spring.
Green Solutions program partners have completed their has started planning for the
eepeep
ndoor recreation complex
The contractorCollege StreetcompletedraisedDuke Street entrance to The City is undertaking anicombines the City of contractor as aproject. team and submissions made Rassessments for
spring planting with 40 consultations completed and an anticipated 50 trees being planted this springRon neighbourhoods with lowest canopy coverage. initiated in the coming months within
targeted neighbourhoods. Contracts are being finalized now for the spring City tree planting program which includes approx. 400 street trees. will target planting. approx. the same
number of trees planted in parks and on streets.
Track
Status
On TrackOn On Track
ion
3
20220252023
Complet
Project ManagerChris Campbell Facilities Management Steve Kurevija Facilities Management Josh Shea Parks & Cemeteries
eep
construct an indoor
Construction Phase 1 and
spaces.
trees lost through EAB,
Implementation
Infrastructure ServicesRehabilitation of City Hall Outdoor Spaces Phase 2 Complete construction associated with the rehabilitation of City Hall Outdoor Indoor Recreation Complex at RBJ
Schlegel Park Design & Construction Design and aquatic and turf facility at RBJ Schlegel park utilizing the Integrated Project Delivery Method.Sustainable Urban Forest Strategy (SUFS)
Continue to implement the SUFS by providing grant funding to RGreen Solutions to partner on private tree planting and stewardship and planting 400 trees in parks before the end of 2023
to replacestorms and other events.
101112
10
design
term
-
the 2023
to pavement
in
is anticipated for the
due
tatistical information
s
The tender for
Team
consultant Lees and
rovide
p
tracking to open
od Parks are under construction
is nearing completion, with the
cemetery
spring 2023.
in the process of being awarded. Work
Oaten/ Idlewood and Kinzie Parks
late
continue to
Progress Update
with the
for the development of the long
onstruction
c
going
for review by the Project
-
.
Cemetery staff
are on
Brubacher and Westwo
general information
Schlegel Phase 2
iscussions
RBJ washroom and Operations building season. The outdoor sports courts will be delayed quality and required corrective actions within workable weather conditions. with completion expected
in Alpine/Vanier/Traynor Parks is will begin in late spring 2023. is being finalized with an anticipated tender release in spring 2023. DAssociates. and cemetery strategyThe WIP Project
Team is working with the Project Advisory Team to plan the WIP Infrastructure Tour for June and to finalize the combined utility rate that will be brought forward through the WIP Report.
A first draft of the report end of April 2023.
rack
T
Status
On TrackOn On Track
ion
3
20220242023
Complet
Project ManagerAshley Visneski Parks & Cemeteries Trisha Bradshaw Parks & Cemeteries Bu Lam Sanitary & Stormwater Utilities
,
-
(WIP)
to
to guide
2017 and
, and
ensure the long
term maintenance
phase 2, Westwood -
,
to ensure continued
)
social and environmental
burial sites.
Cemeteries Strategy
a better understanding of
.
a
e
reat
Infrastructure ServicesImplementation of Significant Parks Projects Complete construction of RBJ Schlegel Park Park and Brubacher Parks. Tender and award work at AlpineVanier/Traynor/Wilson
and Shoemaker Parks. Initiate engagement at Oaten/Fergus/Idlewood and Kinzie Parks. Cemeteries Strategy Cprovide spatial, funding and community member needsterm fiscal,sustainability
of cemetery services over the next 25 yearsthe future operations, care, and cemetery Water Infrastructure Program Undertake an assessment of the Water Infrastructure program originally
completed in review for the next 5 years. This will inform the longand renewal strategy for water infrastructure (water, sanitary and stormwatersafe, reliable and efficient service
delivery
131415
11
road
Progress Update
49.99M of eligible expenditures have been
$
r the detailed design phase of eight new stormwater
the
projects and Shoemaker Creek and Montgomery Creek
9M of
$
To date, claimed. The Environmental Assessments for Schneider & Shoemaker Creek and the Rehabilitation of the Bridgeport Dike are underway. Engagement with the community and consultation
with First Nations Rights holders fomanagement facilities and nine infrastructure protection projects (in creeks) is progressing well. Storm infrastructure within several reconstructionare
complete.
Status
On Track
ion
8
202
Complet
Project ManagerNick Gollan Sanitary & Stormwater Utilities
advance the
Infrastructure ServicesImplementation of the Federal Disaster Mitigation and Adaptation Fund (DMAF)Plan and execute stormwater management infrastructure projects across the city to leverage
the DMAF grant funding and implementation of the 2016 Integrated Stormwater Management Master Plan.
16